This study aimed to explore the effectiveness of learning the Chinese Proficiency Test (HSK) 1 reading course through the Udemy platform and assess the learner’s satisfaction with learning the Chinese course on the Udemy platform. The participants were 30 zero-foundation learners with minimal exposure to basic Chinese expressions and were randomly selected from those enrolled in the Chinese course on Udemy. The pretest and post-test were designed for this study, and the researchers sent the satisfaction survey to the Chinese language learners to investigate the learners’ satisfaction. The findings revealed that the students’ post-test scores were significantly higher than the pretest scores; the current online Chinese language courses benefit students in learning the language. The satisfaction survey results showed that learners were satisfied with learning Chinese courses on the Udemy platform.
{"title":"Students Learning Achievement and Satisfaction of Chinese Proficiency Test (HSK1) Reading Courses on the Udemy Platform","authors":"Wei Yan, Nipada Trairut, Naruemon Sirawong","doi":"10.5539/jel.v13n5p260","DOIUrl":"https://doi.org/10.5539/jel.v13n5p260","url":null,"abstract":"This study aimed to explore the effectiveness of learning the Chinese Proficiency Test (HSK) 1 reading course through the Udemy platform and assess the learner’s satisfaction with learning the Chinese course on the Udemy platform. The participants were 30 zero-foundation learners with minimal exposure to basic Chinese expressions and were randomly selected from those enrolled in the Chinese course on Udemy. The pretest and post-test were designed for this study, and the researchers sent the satisfaction survey to the Chinese language learners to investigate the learners’ satisfaction. The findings revealed that the students’ post-test scores were significantly higher than the pretest scores; the current online Chinese language courses benefit students in learning the language. The satisfaction survey results showed that learners were satisfied with learning Chinese courses on the Udemy platform.","PeriodicalId":502937,"journal":{"name":"Journal of Education and Learning","volume":"16 26","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141801204","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study investigates the effectiveness of Open Education Resources (OER) and research-based learning. A quantitative analysis was conducted on students enrolled in Macroeconomic courses at a City University of New York (CUNY) community college in Spring 2018 and Spring 2019. Prior studies have shown the positive effects of conducting research in natural sciences. Yet, there is a lot to be inquired about regarding the impact of research-based learning on social sciences and the use of OER materials as a cheaper and more equitable alternative to commercial textbooks. Additionally, this study evaluates the academic effectiveness of research-based learning through assessment scores through a new indicator, the growth mindset profile. Findings should be used to assess critically research-based learning applications incorporated with OER materials and open pedagogy, as well as to consider the duration, wide application throughout the program rather than isolated courses, and design of course assignments and research projects to engage students actively and effectively.
{"title":"Does OER Research-Based Learning Improve Performance: A Case Study from Students Enrolled in a Community College at City University of New York (CUNY)","authors":"Dorina Tila","doi":"10.5539/jel.v13n5p245","DOIUrl":"https://doi.org/10.5539/jel.v13n5p245","url":null,"abstract":"This study investigates the effectiveness of Open Education Resources (OER) and research-based learning. A quantitative analysis was conducted on students enrolled in Macroeconomic courses at a City University of New York (CUNY) community college in Spring 2018 and Spring 2019. Prior studies have shown the positive effects of conducting research in natural sciences. Yet, there is a lot to be inquired about regarding the impact of research-based learning on social sciences and the use of OER materials as a cheaper and more equitable alternative to commercial textbooks. Additionally, this study evaluates the academic effectiveness of research-based learning through assessment scores through a new indicator, the growth mindset profile. Findings should be used to assess critically research-based learning applications incorporated with OER materials and open pedagogy, as well as to consider the duration, wide application throughout the program rather than isolated courses, and design of course assignments and research projects to engage students actively and effectively.","PeriodicalId":502937,"journal":{"name":"Journal of Education and Learning","volume":"5 2","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141801787","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The binge-watching phenomenon on college campuses in Taiwan inspired this study. The researcher often overhears her students chatting about which Mandarin TV series they have been binge-watching recently. Given this drama fever, which may provide an impetus for sustained reading of on-screen text, the researcher is concerned with English vocabulary growth if the viewing habit shifts from Mandarin to English subtitles. A corpus of over 5.6 million English-subtitled words from 37 Mandarin dramas was compiled, totaling 1,238 episodes. The operational measures involved the ranked twenty-five 1000-word-family lists along the British National Corpus and the Corpus of Contemporary American English word-frequency scale. Results show that Mandarin drama English subtitles reached the 2000–3000 word-family levels at 95% text coverage and extended to the 4000–5000 levels at 98% coverage subject to genres. EFL Mandarin drama fans may encounter most words from each of the 1st to 6th 1000-word-family lists twelve times or more for potential learning by continually watching up to 24 English-subtitled Mandarin dramas. Moreover, twenty participants expressed their views on watching English-subtitled Mandarin dramas to a certain level of agreement. For extensive reading practitioners, the results may be a reference concerning what vocabulary level EFL learners may attain if they binge-watch English-subtitled Mandarin dramas in their leisure time.
{"title":"Reversed Subtitling and Extensive Reading: The Case of English-Subtitled Mandarin Dramas","authors":"Wenhua Hsu","doi":"10.5539/jel.v13n6p1","DOIUrl":"https://doi.org/10.5539/jel.v13n6p1","url":null,"abstract":"The binge-watching phenomenon on college campuses in Taiwan inspired this study. The researcher often overhears her students chatting about which Mandarin TV series they have been binge-watching recently. Given this drama fever, which may provide an impetus for sustained reading of on-screen text, the researcher is concerned with English vocabulary growth if the viewing habit shifts from Mandarin to English subtitles. A corpus of over 5.6 million English-subtitled words from 37 Mandarin dramas was compiled, totaling 1,238 episodes. The operational measures involved the ranked twenty-five 1000-word-family lists along the British National Corpus and the Corpus of Contemporary American English word-frequency scale. Results show that Mandarin drama English subtitles reached the 2000–3000 word-family levels at 95% text coverage and extended to the 4000–5000 levels at 98% coverage subject to genres. EFL Mandarin drama fans may encounter most words from each of the 1st to 6th 1000-word-family lists twelve times or more for potential learning by continually watching up to 24 English-subtitled Mandarin dramas. Moreover, twenty participants expressed their views on watching English-subtitled Mandarin dramas to a certain level of agreement. For extensive reading practitioners, the results may be a reference concerning what vocabulary level EFL learners may attain if they binge-watch English-subtitled Mandarin dramas in their leisure time.","PeriodicalId":502937,"journal":{"name":"Journal of Education and Learning","volume":"62 5","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141798971","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Paulo Henrique de Souza Lima, G. A. Teles, Aldiva Sales Diniz
Access to education for peasants in the history of Brazilian society has always been denied, with the absence of public policies for peasants, as the result of a political and social process of denial of minority groups. The text address the issue of closure of schools in the countryside as a growing social phenomenon that has been expanding in the countryside of Brazil. Thus, the general objective of this text is to analyze the issue of the right to education for peasants, focusing on the high number of school closures in the countryside, seeking to understand the consequences for the peasantry. The closure of this institutions has become a problem that effects the importance of the countryside in Brazil, given that access to education is a right for everyone, including those who live and are from the countryside. However, public management has closed activities in schools in the countryside, making it difficult the access to education for peasants. The research has a qualitative character, where initially a survey and bibliographic review was carried out supported by Magalhães (2017), Ribeiro (2012), Brasil (2010), Diniz (2010), Nogueira (2019), Silva (2018) and other authors. In a second segment, data was collected on the number of schools closed in Brazil between the years of 1997 to 2022, and finally, data and information processing and analysis thereof. The results indicate that the closure of schools in the countryside violates the right to human development of the peasantry, as it is understood that the uprooting of peasant culture, the lack of educational policies for the countryside and the cutting of spending on education are linked to the closure of these institutions.
{"title":"Educational Public Policies for The Rural Area: An Analysis of the Closure of Basic Education Schools in Brazil","authors":"Paulo Henrique de Souza Lima, G. A. Teles, Aldiva Sales Diniz","doi":"10.5539/jel.v13n5p225","DOIUrl":"https://doi.org/10.5539/jel.v13n5p225","url":null,"abstract":"Access to education for peasants in the history of Brazilian society has always been denied, with the absence of public policies for peasants, as the result of a political and social process of denial of minority groups. The text address the issue of closure of schools in the countryside as a growing social phenomenon that has been expanding in the countryside of Brazil. Thus, the general objective of this text is to analyze the issue of the right to education for peasants, focusing on the high number of school closures in the countryside, seeking to understand the consequences for the peasantry. The closure of this institutions has become a problem that effects the importance of the countryside in Brazil, given that access to education is a right for everyone, including those who live and are from the countryside. However, public management has closed activities in schools in the countryside, making it difficult the access to education for peasants. The research has a qualitative character, where initially a survey and bibliographic review was carried out supported by Magalhães (2017), Ribeiro (2012), Brasil (2010), Diniz (2010), Nogueira (2019), Silva (2018) and other authors. In a second segment, data was collected on the number of schools closed in Brazil between the years of 1997 to 2022, and finally, data and information processing and analysis thereof. The results indicate that the closure of schools in the countryside violates the right to human development of the peasantry, as it is understood that the uprooting of peasant culture, the lack of educational policies for the countryside and the cutting of spending on education are linked to the closure of these institutions.","PeriodicalId":502937,"journal":{"name":"Journal of Education and Learning","volume":" 29","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141680909","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
South African society is currently experiencing a breakdown of morals, which is negatively impacting not only communities but also teaching and learning in Higher Education Institutions (HEIs). There appears to be a widespread lack of respect for authority, accountability, and good manners among students, who often display rudeness, laziness, dishonesty, and disrespect towards academic staff. These observations indicate a moral crisis in HEIs, which is closely linked to students’ reluctance to embrace positive values such as respect, tolerance, obedience, and punctuality. The article aimed to investigate the reasons behind students’ display of negative values, focusing on disrespect, dishonesty, and a sense of academic entitlement. Data were gathered through observations and participant interviews, revealing several reasons why students tend to adhere to negative values over positive ones. One recommendation is to introduce values education into university curricula, if not already present. Additionally, universities should explicitly define their values and communicate them to both staff and students, encouraging all parties to work towards restoring moral integrity in HEIs.
{"title":"Immorality on Campus: Declining Values Among Students in Higher Education Institutions","authors":"Jaysveree M. Louw","doi":"10.5539/jel.v13n5p235","DOIUrl":"https://doi.org/10.5539/jel.v13n5p235","url":null,"abstract":"South African society is currently experiencing a breakdown of morals, which is negatively impacting not only communities but also teaching and learning in Higher Education Institutions (HEIs). There appears to be a widespread lack of respect for authority, accountability, and good manners among students, who often display rudeness, laziness, dishonesty, and disrespect towards academic staff. These observations indicate a moral crisis in HEIs, which is closely linked to students’ reluctance to embrace positive values such as respect, tolerance, obedience, and punctuality. The article aimed to investigate the reasons behind students’ display of negative values, focusing on disrespect, dishonesty, and a sense of academic entitlement. Data were gathered through observations and participant interviews, revealing several reasons why students tend to adhere to negative values over positive ones. One recommendation is to introduce values education into university curricula, if not already present. Additionally, universities should explicitly define their values and communicate them to both staff and students, encouraging all parties to work towards restoring moral integrity in HEIs.","PeriodicalId":502937,"journal":{"name":"Journal of Education and Learning","volume":"72 s308","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141682432","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study investigates the development and efficacy of a multilingual tourism application designed to enhance tourism development in Mahasarakham Province, Thailand, focusing particularly on its utility for foreign students due to the region’s educational allure and cultural heritage. The application features a comprehensive suite of services, including weather information, personalized travel recommendations, navigational assistance, and detailed local guides covering dining, healthcare, lodging, cultural practices, and historical insights, thereby distinguishing it from conventional tourism apps. The results of the study reveal significant outcomes. Expert evaluations yielded a Content Validity ratio (Content validity) of 0.86, indicating high relevance and accuracy of the app’s content. The application’s Reliability stood at 0.91, reflecting its consistency and dependability. Additionally, the Objectivity score was 0.80, suggesting the app’s impartiality and fairness in presenting information. These results affirm the application’s effectiveness in providing a reliable, accurate, and user-friendly resource for enhancing tourists’ experiences while promoting cultural understanding and economic development within Mahasarakham Province.
{"title":"The Construction of Tour Guide Application to Enhancement and Multilingual Tourism Development in Mahasarakham Province, THAILAND","authors":"Suphasa Phupunna, Ratree Supahuang","doi":"10.5539/jel.v13n4p201","DOIUrl":"https://doi.org/10.5539/jel.v13n4p201","url":null,"abstract":"This study investigates the development and efficacy of a multilingual tourism application designed to enhance tourism development in Mahasarakham Province, Thailand, focusing particularly on its utility for foreign students due to the region’s educational allure and cultural heritage. The application features a comprehensive suite of services, including weather information, personalized travel recommendations, navigational assistance, and detailed local guides covering dining, healthcare, lodging, cultural practices, and historical insights, thereby distinguishing it from conventional tourism apps. \u0000 \u0000The results of the study reveal significant outcomes. Expert evaluations yielded a Content Validity ratio (Content validity) of 0.86, indicating high relevance and accuracy of the app’s content. The application’s Reliability stood at 0.91, reflecting its consistency and dependability. Additionally, the Objectivity score was 0.80, suggesting the app’s impartiality and fairness in presenting information. These results affirm the application’s effectiveness in providing a reliable, accurate, and user-friendly resource for enhancing tourists’ experiences while promoting cultural understanding and economic development within Mahasarakham Province.","PeriodicalId":502937,"journal":{"name":"Journal of Education and Learning","volume":"81 4","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140693760","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Giselly Mayra Larêdo Lima, Ludmila Beghini Viriato Sanchez, Johnatan dos Santos Pereira, Valderí de Castro Alcântara, J. Christino
This research delves into the multifaceted aspects influencing the adoption and utilization of ChatGPT among postgraduate students. Executed as a qualitative study involving participants from a prominent federal university, the primary objective was to discern students’ nuanced perceptions of ChatGPT and their inclination to embrace it as an academic support tool. Based on Unified Theory of Acceptance and Use of Technology, the study employed thematic analysis with a focus on critical dimensions. Results illuminate that students are motivated to amplify academic performance, boost productivity, and streamline time management, with ChatGPT emerging as a user-friendly solution. Peer and faculty influence further solidified its integration, evolving into a habitual tool, and the availability of a free version significantly contributed to its widespread adoption. This research highlights the growing prevalence of ChatGPT across diverse academic activities, encompassing exploratory research, programming, presentations, and email composition—however, varying opinions surface regarding its efficacy and limitations in scientific text production. The research findings, particularly in the context of technology assimilation in academia, hold significant relevance for educational policymakers and practitioners. They offer valuable insights that can help form policies that foster the judicious and effective integration of technology within educational settings.
{"title":"Generative AI in Academic Settings: Exploring ChatGPT Adoption and Implications","authors":"Giselly Mayra Larêdo Lima, Ludmila Beghini Viriato Sanchez, Johnatan dos Santos Pereira, Valderí de Castro Alcântara, J. Christino","doi":"10.5539/jel.v13n4p144","DOIUrl":"https://doi.org/10.5539/jel.v13n4p144","url":null,"abstract":"This research delves into the multifaceted aspects influencing the adoption and utilization of ChatGPT among postgraduate students. Executed as a qualitative study involving participants from a prominent federal university, the primary objective was to discern students’ nuanced perceptions of ChatGPT and their inclination to embrace it as an academic support tool. Based on Unified Theory of Acceptance and Use of Technology, the study employed thematic analysis with a focus on critical dimensions. Results illuminate that students are motivated to amplify academic performance, boost productivity, and streamline time management, with ChatGPT emerging as a user-friendly solution. Peer and faculty influence further solidified its integration, evolving into a habitual tool, and the availability of a free version significantly contributed to its widespread adoption. This research highlights the growing prevalence of ChatGPT across diverse academic activities, encompassing exploratory research, programming, presentations, and email composition—however, varying opinions surface regarding its efficacy and limitations in scientific text production. The research findings, particularly in the context of technology assimilation in academia, hold significant relevance for educational policymakers and practitioners. They offer valuable insights that can help form policies that foster the judicious and effective integration of technology within educational settings.","PeriodicalId":502937,"journal":{"name":"Journal of Education and Learning","volume":" 15","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140690314","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The purposes of research were to comparison of digital technology used for the instructional management during the Covid-19 pandemic during the New Normal period and the endemic Covid-19 during Next Normal period adopted by pre-service teachers; and to develop the landscape of digital technology used for instructional management during the New Normal and the Next Normal periods adopted by pre-service teachers. The participants included 400 pre-service teachers. The research tool was an online questionnaire. The data were analyzed by mean and standard deviation. The results showed the comparison of digital technology for the instructional management in the New Normal and the Next Normal as follows. Regarding the New Normal, the finding were: (a) some websites and applications such as Google Meet, Line, YouTube, and Facebook Messenger were used to communication with students; (b) some websites and applications, namely Google classroom, MS Teams, Moodle, and Thaimooc were used to send and receive student’s works; (c) some learning management systems, namely Google classroom, MS Teams, Moodle, and Thaimooc were used; (d) some digital media libraries such as YouTube, Trueplookpanya, DLTV, Satellite Distance Education Foundation, SciMath Knowledge Library, and IPST were used; (e) some online measurement and evaluation tools such as Google Forms, Kahoot, Quizizz, and Microsoft Forms were used and (f) some teaching guidelines and tools, like Video assignment, General Activities, and Attendance be used later. Regarding the Next Normal, the finding were: (a) some websites and applications were used to communicate with students, including Line, Facebook, Messenger, Youtube and Google classroom; (b) some websites and applications like Line, Facebook Messenger, YouTube, and Google classroom were used to send and receive student’s assignments; (c) some learning management systems like Google classroom, MS Teams, Moodle, Edmodo, and Thaimooc were also used; (d) some digital media libraries like Google classroom, YouTube, Trueplookpanya, OBEC Content Center - NEDA, and DLTV (Satellite Distance Education Foundation) were also helpful; (e) some online measurement and evaluation tools like Google Forms, Kahoot, Quizizz, and Microsoft Forms were also used; and (f) some teaching guidelines and tools like Assignment, Announcements and Update, Student Support, and Grade Book will also be used later. The digital technology landscape consists of 6 parts: (1) the websites and applications used for communication with students; (2) the websites and applications provides for students to submit their assignments; (3) the learning management systems; (4) the digital media libraries; (5) the online measurement and evaluation tools; and (6) the teaching guidelines and tools to be used later.
{"title":"Empowering Pre-Service Teachers for the Digital Transformation of Education from New Normal to Next Normal","authors":"Watcharee Sangboonraung, Srisuda Daungtod, P. Nilsook, Jira Jitsupa, Venus Skunhom, Navarat Techachokwiwat","doi":"10.5539/jel.v13n4p211","DOIUrl":"https://doi.org/10.5539/jel.v13n4p211","url":null,"abstract":"The purposes of research were to comparison of digital technology used for the instructional management during the Covid-19 pandemic during the New Normal period and the endemic Covid-19 during Next Normal period adopted by pre-service teachers; and to develop the landscape of digital technology used for instructional management during the New Normal and the Next Normal periods adopted by pre-service teachers. The participants included 400 pre-service teachers. The research tool was an online questionnaire. The data were analyzed by mean and standard deviation. The results showed the comparison of digital technology for the instructional management in the New Normal and the Next Normal as follows. Regarding the New Normal, the finding were: (a) some websites and applications such as Google Meet, Line, YouTube, and Facebook Messenger were used to communication with students; (b) some websites and applications, namely Google classroom, MS Teams, Moodle, and Thaimooc were used to send and receive student’s works; (c) some learning management systems, namely Google classroom, MS Teams, Moodle, and Thaimooc were used; (d) some digital media libraries such as YouTube, Trueplookpanya, DLTV, Satellite Distance Education Foundation, SciMath Knowledge Library, and IPST were used; (e) some online measurement and evaluation tools such as Google Forms, Kahoot, Quizizz, and Microsoft Forms were used and (f) some teaching guidelines and tools, like Video assignment, General Activities, and Attendance be used later. Regarding the Next Normal, the finding were: (a) some websites and applications were used to communicate with students, including Line, Facebook, Messenger, Youtube and Google classroom; (b) some websites and applications like Line, Facebook Messenger, YouTube, and Google classroom were used to send and receive student’s assignments; (c) some learning management systems like Google classroom, MS Teams, Moodle, Edmodo, and Thaimooc were also used; (d) some digital media libraries like Google classroom, YouTube, Trueplookpanya, OBEC Content Center - NEDA, and DLTV (Satellite Distance Education Foundation) were also helpful; (e) some online measurement and evaluation tools like Google Forms, Kahoot, Quizizz, and Microsoft Forms were also used; and (f) some teaching guidelines and tools like Assignment, Announcements and Update, Student Support, and Grade Book will also be used later. The digital technology landscape consists of 6 parts: (1) the websites and applications used for communication with students; (2) the websites and applications provides for students to submit their assignments; (3) the learning management systems; (4) the digital media libraries; (5) the online measurement and evaluation tools; and (6) the teaching guidelines and tools to be used later.","PeriodicalId":502937,"journal":{"name":"Journal of Education and Learning","volume":" 8","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140690964","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Education plays a pivotal role in societal development and nation-building, particularly in the 21st century, marked by rapid changes and globalization. Ensuring quality education that meets the needs of both the job market and national development is paramount for Thailand’s vision of becoming a “Stable, Prosperous, and Sustainable Country” as outlined in its 20-year National Strategy (2018–2037). Within this framework, the Primary Educational Service Area Offices in the Office of the Basic Education Commission are tasked with providing essential educational services. However, various challenges, including resource inadequacy and service delivery issues, hinder their effectiveness. This research aims to investigate the components of the excellent service provision of the Primary Educational Service Area Offices in the Office of the Basic Education Commission, along with analysing the desired conditions, and the essential needs for providing excellent service. The study employs a mixed-methods approach, including literature review, expert consultations, questionnaire development, and data analysis. The research methodology has been conducted in two phases. Phase 1 of the research focuses on identifying the components of excellent service provision through a literature review and expert consultations. Six core components, including (1) the Development of Personnel Service Providers, (2) the Development of Service Procedures, (3) the Relationships Management with Service Recipients, (4) the Service Quality, (5) the Establishment of Service Culture, and (6) the Service Environment, Technology and Facilities, are identified and validated by the nine qualified experts. Phase 2 involves assessing the current conditions, the desired conditions, and the essential needs for service provision. Data collected from a sample group of 620 individuals across 124 Primary Educational Service Area Offices reveal high levels of current conditions and the highest levels of the desired conditions. The most essential need identified is the Development of Personnel Service Providers. The findings suggest that policies should be implemented to promote the development of personnel service providers and support the implementation of identified components for excellent service provision. Additionally, further qualitative research is recommended to compare service levels among different educational service areas and develop tailored models for excellent service provision.
{"title":"The Study of the Components of the Excellent Service Provision of the Primary Educational Service Area Offices in the Office of the Basic Education Commission","authors":"Tanyaluk Keatkunthai, Tharinthorn Namwan","doi":"10.5539/jel.v13n4p159","DOIUrl":"https://doi.org/10.5539/jel.v13n4p159","url":null,"abstract":"Education plays a pivotal role in societal development and nation-building, particularly in the 21st century, marked by rapid changes and globalization. Ensuring quality education that meets the needs of both the job market and national development is paramount for Thailand’s vision of becoming a “Stable, Prosperous, and Sustainable Country” as outlined in its 20-year National Strategy (2018–2037). Within this framework, the Primary Educational Service Area Offices in the Office of the Basic Education Commission are tasked with providing essential educational services. However, various challenges, including resource inadequacy and service delivery issues, hinder their effectiveness. This research aims to investigate the components of the excellent service provision of the Primary Educational Service Area Offices in the Office of the Basic Education Commission, along with analysing the desired conditions, and the essential needs for providing excellent service. The study employs a mixed-methods approach, including literature review, expert consultations, questionnaire development, and data analysis. The research methodology has been conducted in two phases. Phase 1 of the research focuses on identifying the components of excellent service provision through a literature review and expert consultations. Six core components, including (1) the Development of Personnel Service Providers, (2) the Development of Service Procedures, (3) the Relationships Management with Service Recipients, (4) the Service Quality, (5) the Establishment of Service Culture, and (6) the Service Environment, Technology and Facilities, are identified and validated by the nine qualified experts. Phase 2 involves assessing the current conditions, the desired conditions, and the essential needs for service provision. Data collected from a sample group of 620 individuals across 124 Primary Educational Service Area Offices reveal high levels of current conditions and the highest levels of the desired conditions. The most essential need identified is the Development of Personnel Service Providers. The findings suggest that policies should be implemented to promote the development of personnel service providers and support the implementation of identified components for excellent service provision. Additionally, further qualitative research is recommended to compare service levels among different educational service areas and develop tailored models for excellent service provision.","PeriodicalId":502937,"journal":{"name":"Journal of Education and Learning","volume":" 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140691441","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The large-scale online teaching amid the pandemic triggered increasing concern over online teaching management and quality assurance. Take the theory of Total Quality Management (TQM) as guidance, a Chinese higher education institution (CHEI) built a multi-level, multi-link, and multi-dimensional teaching quality monitoring system (Online Teaching Quality Assurance Measures) with full participation, whole process, and all-round development by innovating teaching quality management and monitoring mechanism, aiming to ensure the continuous improvement of talent training quality to realize the sustainable development of application-oriented undergraduate universities with quality improvement as the core. The effectiveness of online teaching quality was demonstrated through the Questionnaire of Student Evaluation of Online Teaching Faculty and students’ academic performance (GPA) before and after the implementation of Online Teaching Quality Assurance Measures, guided by the principles of Total Quality Management theory. The results indicated that Online Teaching Quality Assurance Measures have a series of positive effects on online teaching in CHEI, and systematically guide online instructors as evidenced by outstanding ratings and feedback in course evaluations and students’ academic performance. This study also revealed that CHEI’s online teaching is facing some challenges, especially in the effort to promote learning interaction and teaching cooperation. The study underscored the importance of continuous improvement and provided some interventions in enhancing online educational practices, aligning with TQM principles. The findings are expected to make an important contribution to the field of online teaching quality management in higher education.
{"title":"Optimizing Online Teaching: Total Quality Management in Action for Quality Assurance Measures","authors":"Sun Wei, Guozhen Yin","doi":"10.5539/jel.v13n4p168","DOIUrl":"https://doi.org/10.5539/jel.v13n4p168","url":null,"abstract":"The large-scale online teaching amid the pandemic triggered increasing concern over online teaching management and quality assurance. Take the theory of Total Quality Management (TQM) as guidance, a Chinese higher education institution (CHEI) built a multi-level, multi-link, and multi-dimensional teaching quality monitoring system (Online Teaching Quality Assurance Measures) with full participation, whole process, and all-round development by innovating teaching quality management and monitoring mechanism, aiming to ensure the continuous improvement of talent training quality to realize the sustainable development of application-oriented undergraduate universities with quality improvement as the core. The effectiveness of online teaching quality was demonstrated through the Questionnaire of Student Evaluation of Online Teaching Faculty and students’ academic performance (GPA) before and after the implementation of Online Teaching Quality Assurance Measures, guided by the principles of Total Quality Management theory. The results indicated that Online Teaching Quality Assurance Measures have a series of positive effects on online teaching in CHEI, and systematically guide online instructors as evidenced by outstanding ratings and feedback in course evaluations and students’ academic performance. This study also revealed that CHEI’s online teaching is facing some challenges, especially in the effort to promote learning interaction and teaching cooperation. The study underscored the importance of continuous improvement and provided some interventions in enhancing online educational practices, aligning with TQM principles. The findings are expected to make an important contribution to the field of online teaching quality management in higher education.","PeriodicalId":502937,"journal":{"name":"Journal of Education and Learning","volume":" 31","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140690368","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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