Pub Date : 2024-03-18DOI: 10.5860/ital.v43i1.16687
Carmen Orth-Alfie, Erin Wolfe
To study library guides, as published on Springshare’s LibGuides platform, new approaches are needed to expand the scope of the research, ensure comprehensiveness of data collection, and reduce bias for content analysis. Computational methods can be utilized to conduct a nuanced and thorough evaluation that critically assesses the resources promoted in library guides. Web-based library guides are curated by librarians to provide easy access to high-quality information and resources in a variety of formats to support the research needs of their users. Recent scholarship considers library guides as valuable resources and as de facto publications, highlighting the need for critical study. In this article, the authors present a novel model for comprehensively gathering data about a specific genre of books from individual LibGuide pages and applying computational methods to explore the resultant data. Beginning with a pre-selected list of 159 books, we programmatically queried the titles using the LibGuides Community search engine. After cleaning and filtering the resultant data, we compiled a list of 20,484 book references (of which 6,212 are unique) on 1,529 LibGuide pages. By testing against inclusion and exclusion criteria to ensure relevancy, we identified a total of 281 titles relevant to our topic. To gain insights for future study, citation analysis metrics are presented to reveal patterns of frequency, co-occurrence, and bibliographic coupling of books promoted in LibGuides. This proof-of-concept could be adopted for a variety of applications, including assessment of collections, public services, critical librarianship, and other complex questions to enable a richer and more thorough understanding of the information landscape of LibGuides.
{"title":"Recommended by Librarians","authors":"Carmen Orth-Alfie, Erin Wolfe","doi":"10.5860/ital.v43i1.16687","DOIUrl":"https://doi.org/10.5860/ital.v43i1.16687","url":null,"abstract":"\u0000To study library guides, as published on Springshare’s LibGuides platform, new approaches are needed to expand the scope of the research, ensure comprehensiveness of data collection, and reduce bias for content analysis. Computational methods can be utilized to conduct a nuanced and thorough evaluation that critically assesses the resources promoted in library guides. Web-based library guides are curated by librarians to provide easy access to high-quality information and resources in a variety of formats to support the research needs of their users. Recent scholarship considers library guides as valuable resources and as de facto publications, highlighting the need for critical study. In this article, the authors present a novel model for comprehensively gathering data about a specific genre of books from individual LibGuide pages and applying computational methods to explore the resultant data. Beginning with a pre-selected list of 159 books, we programmatically queried the titles using the LibGuides Community search engine. After cleaning and filtering the resultant data, we compiled a list of 20,484 book references (of which 6,212 are unique) on 1,529 LibGuide pages. By testing against inclusion and exclusion criteria to ensure relevancy, we identified a total of 281 titles relevant to our topic. To gain insights for future study, citation analysis metrics are presented to reveal patterns of frequency, co-occurrence, and bibliographic coupling of books promoted in LibGuides. This proof-of-concept could be adopted for a variety of applications, including assessment of collections, public services, critical librarianship, and other complex questions to enable a richer and more thorough understanding of the information landscape of LibGuides.\u0000","PeriodicalId":50361,"journal":{"name":"Information Technology and Libraries","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2024-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140231808","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-03-18DOI: 10.5860/ital.v43i1.16661
Amanda Hovious, Congwen Wang
Despite ongoing efforts to improve database accessibility, aggregated database vendors concede that they do not have complete control over document accessibility. Instead, they point to the responsibility of journal publishers to deliver articles in an accessible format. This may increase the likelihood that users with disabilities will encounter articles that are not compatible with a screen reader. To better understand the extent of the problem, a document accessibility audit was conducted of randomly selected articles from EBSCO’s Library & Information Source database. Full-text articles from 12 library science journals were evaluated against two measures of screen reader compatibility: HTML format (the optimal format for screen readers) and PDF accessibility conformance. Findings showed inconsistencies in HTML format availability for articles in the selected journals. Additionally, the entire sample of PDF articles failed to meet the minimum standard of PDF Universal Accessibility of containing a tagged structure. However, all PDF articles passed accessibility permissions tests, so could be made accessible retroactively by a third party.
尽管一直在努力提高数据库的可访问性，但综合数据库供应商承认，他们无法完全控制文件的可访问性。相反，他们指出期刊出版商有责任以无障碍格式提供文章。这可能会增加残疾用户遇到与屏幕阅读器不兼容的文章的可能性。为了更好地了解问题的严重程度，我们从 EBSCO 的 Library & Information Source 数据库中随机抽取了一些文章进行文档无障碍审核。根据屏幕阅读器兼容性的两个衡量标准：HTML 格式（屏幕阅读器的最佳格式）和 PDF 可访问性一致性，对 12 种图书馆科学期刊的全文文章进行了评估。结果显示，所选期刊文章的 HTML 格式可用性不一致。此外，所有 PDF 文章样本均未达到 PDF 通用可访问性的最低标准，即包含标记结构。不过，所有 PDF 文章都通过了无障碍访问权限测试，因此可由第三方进行追溯无障碍访问。
{"title":"Hidden Inequities of Access","authors":"Amanda Hovious, Congwen Wang","doi":"10.5860/ital.v43i1.16661","DOIUrl":"https://doi.org/10.5860/ital.v43i1.16661","url":null,"abstract":"\u0000Despite ongoing efforts to improve database accessibility, aggregated database vendors concede that they do not have complete control over document accessibility. Instead, they point to the responsibility of journal publishers to deliver articles in an accessible format. This may increase the likelihood that users with disabilities will encounter articles that are not compatible with a screen reader. To better understand the extent of the problem, a document accessibility audit was conducted of randomly selected articles from EBSCO’s Library & Information Source database. Full-text articles from 12 library science journals were evaluated against two measures of screen reader compatibility: HTML format (the optimal format for screen readers) and PDF accessibility conformance. Findings showed inconsistencies in HTML format availability for articles in the selected journals. Additionally, the entire sample of PDF articles failed to meet the minimum standard of PDF Universal Accessibility of containing a tagged structure. However, all PDF articles passed accessibility permissions tests, so could be made accessible retroactively by a third party.\u0000","PeriodicalId":50361,"journal":{"name":"Information Technology and Libraries","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2024-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140234709","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-03-18DOI: 10.5860/ital.v43i1.16651
P. Sureephong, S. Chernbumroong, Supicha Niemsup, Pipitton Homla, K. Intawong, Kitti Puritat
This paper investigates the potential of the Gamified Metaverse as a platform for promoting library services. The study compares the effectiveness of a traditional library program with a Metaverse-based library program in terms of knowledge acquisition and library anxiety. The research also examines students’ perceptions of implementing gamification within the context of the Gamified Metaverse platform. A mixed-methods approach was adopted, including pre- and post-test analysis, statistical analysis, and qualitative data collection. The results indicate that both the traditional and Metaverse-based library programs effectively increased the participants’ knowledge, with no significant difference between the two approaches. However, the Metaverse-based program was found to be less effective in facilitating interaction with librarians and reducing library anxiety. Additionally, students expressed positive perceptions of implementing gamification in the Gamified Metaverse platform, finding it engaging and motivating. These findings contribute to the understanding of the effect of the Metaverse as a tool for promoting library services and enhancing knowledge acquisition. However, it is not as effective in reducing library anxiety, particularly in terms of interaction with librarians and staff. It should be noted that the platform may have limitations such as high costs and potential side effects of virtual reality, making it more suitable as an additional tool for promoting library services, taking into account its feasibility and potential benefits for specific student populations and larger libraries.
{"title":"Exploring the Impact of the Gamified Metaverse on Knowledge Acquisition and Library Anxiety in Academic Libraries","authors":"P. Sureephong, S. Chernbumroong, Supicha Niemsup, Pipitton Homla, K. Intawong, Kitti Puritat","doi":"10.5860/ital.v43i1.16651","DOIUrl":"https://doi.org/10.5860/ital.v43i1.16651","url":null,"abstract":"\u0000This paper investigates the potential of the Gamified Metaverse as a platform for promoting library services. The study compares the effectiveness of a traditional library program with a Metaverse-based library program in terms of knowledge acquisition and library anxiety. The research also examines students’ perceptions of implementing gamification within the context of the Gamified Metaverse platform. A mixed-methods approach was adopted, including pre- and post-test analysis, statistical analysis, and qualitative data collection. The results indicate that both the traditional and Metaverse-based library programs effectively increased the participants’ knowledge, with no significant difference between the two approaches. However, the Metaverse-based program was found to be less effective in facilitating interaction with librarians and reducing library anxiety. Additionally, students expressed positive perceptions of implementing gamification in the Gamified Metaverse platform, finding it engaging and motivating. These findings contribute to the understanding of the effect of the Metaverse as a tool for promoting library services and enhancing knowledge acquisition. However, it is not as effective in reducing library anxiety, particularly in terms of interaction with librarians and staff. It should be noted that the platform may have limitations such as high costs and potential side effects of virtual reality, making it more suitable as an additional tool for promoting library services, taking into account its feasibility and potential benefits for specific student populations and larger libraries.\u0000","PeriodicalId":50361,"journal":{"name":"Information Technology and Libraries","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2024-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140233413","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-03-18DOI: 10.5860/ital.v43i1.16867
Michael Groenendyk, Tomasz Neugebauer
This paper summarizes librarian research on information visualization as well as general trends in the broader field, highlighting the most recent trends, important journals, and which subject disciplines are most involved with information visualization. By comparing librarian research to the broader field, the paper identifies opportunities for libraries to improve their information visualization support services.
{"title":"Supporting Information Visualization Research in an Academic Library","authors":"Michael Groenendyk, Tomasz Neugebauer","doi":"10.5860/ital.v43i1.16867","DOIUrl":"https://doi.org/10.5860/ital.v43i1.16867","url":null,"abstract":"\u0000This paper summarizes librarian research on information visualization as well as general trends in the broader field, highlighting the most recent trends, important journals, and which subject disciplines are most involved with information visualization. By comparing librarian research to the broader field, the paper identifies opportunities for libraries to improve their information visualization support services. \u0000","PeriodicalId":50361,"journal":{"name":"Information Technology and Libraries","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2024-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140233694","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-03-18DOI: 10.5860/ital.v43i1.15853
Taufiq Mathar, Ismaya
Technology in libraries has played an essential role in serving today’s communities. This study provides an overview of the integrated library systems/software (ILSs) used in libraries in South Sulawesi, Indonesia. It aims to highlight the strengths and possibilities of ILSs and briefly explain their advantages and disadvantages along with the cost of implementation. The data was gathered from questionnaires sent via an online survey and from direct interviews with certain academic libraries over the period of 2019 to 2020. Fifty-three of 67 libraries that fulfilled the study have implemented an ILS. To deeply understand the application, a direct interview with some libraries was conducted to learn the advantages and disadvantages. The result of the study showed that the most used ILSs are SLiMS and INLISlite and other programs like Apollo, Athenium Light, Simpus, Spektra, Jibas, KOHA, and Openlibrary. The budget spent is an average of 300 USD. While the ILSs have helped these libraries improve services, IT expertise and adequate resources are needed, especially when the systems present problems. An easy-to-use system that costs less will potentially be used in this area of research. This study will be particularly helpful for any library in Indonesia. These findings may also be generalized to libraries in other countries facing economic and technological similarities.
图书馆技术在服务当今社会方面发挥着至关重要的作用。本研究概述了印度尼西亚南苏拉威西省图书馆使用的综合图书馆系统/软件（ILS）。研究旨在强调 ILS 的优势和可能性，并简要说明其优缺点以及实施成本。数据来自 2019 年至 2020 年期间通过在线调查发送的问卷和对某些学术图书馆的直接访谈。在完成研究的 67 家图书馆中，有 53 家已经实施了 ILS。为深入了解应用情况，对部分图书馆进行了直接访谈，以了解其优缺点。研究结果表明，使用最多的 ILS 是 SLiMS 和 INLISlite，其他程序包括 Apollo、Athenium Light、Simpus、Spektra、Jibas、KOHA 和 Openlibrary。所花费的预算平均为 300 美元。虽然 ILS 帮助这些图书馆改善了服务，但仍需要 IT 专业技术和充足的资源，尤其是在系统出现问题时。成本较低且易于使用的系统将有可能用于这一领域的研究。这项研究对印度尼西亚的任何图书馆都特别有帮助。这些研究结果也可以推广到面临经济和技术相似性的其他国家的图书馆。
{"title":"Overview of the Library Automation System in South Sulawesi Libraries","authors":"Taufiq Mathar, Ismaya","doi":"10.5860/ital.v43i1.15853","DOIUrl":"https://doi.org/10.5860/ital.v43i1.15853","url":null,"abstract":"\u0000Technology in libraries has played an essential role in serving today’s communities. This study provides an overview of the integrated library systems/software (ILSs) used in libraries in South Sulawesi, Indonesia. It aims to highlight the strengths and possibilities of ILSs and briefly explain their advantages and disadvantages along with the cost of implementation. The data was gathered from questionnaires sent via an online survey and from direct interviews with certain academic libraries over the period of 2019 to 2020. Fifty-three of 67 libraries that fulfilled the study have implemented an ILS. To deeply understand the application, a direct interview with some libraries was conducted to learn the advantages and disadvantages. The result of the study showed that the most used ILSs are SLiMS and INLISlite and other programs like Apollo, Athenium Light, Simpus, Spektra, Jibas, KOHA, and Openlibrary. The budget spent is an average of 300 USD. While the ILSs have helped these libraries improve services, IT expertise and adequate resources are needed, especially when the systems present problems. An easy-to-use system that costs less will potentially be used in this area of research. This study will be particularly helpful for any library in Indonesia. These findings may also be generalized to libraries in other countries facing economic and technological similarities.\u0000","PeriodicalId":50361,"journal":{"name":"Information Technology and Libraries","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2024-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140233443","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-03-18DOI: 10.5860/ital.v43i1.16719
Christopher S. G. Khoo, Eleanor A. L. Tan, Siam-Gek Ng, Chwee-Fong Chan, Michael Stanley-Baker, Wei-Ning Cheng
Digital heritage portal interfaces are generally similar to digital library and search engine interfaces in displaying search results as a list of brief metadata records. The knowledge organization and search result display of these systems are item-centric, with little support for identifying relationships between items. This paper proposes a knowledge graph system and visualization interface as a promising solution for digital heritage systems to support users in browsing related items, understanding the relationships between items, and synthesizing a narrative on an issue. The paper discusses design issues for the knowledge graph, graph database, and graph visualization, and offers recommendations based on the authors’ experience in developing three knowledge graph systems for archive and digital humanities resources: the Zubir Said personal archive collection at the Nanyang Academy of Fine Arts, Singapore; Singapore Pioneers social network; and Polyglot Medicine knowledge graph of Asian traditional and herbal medicine. Lessons learned from a small user study are incorporated in the discussion.
{"title":"Knowledge Graph Visualization Interface for Digital Heritage Collections","authors":"Christopher S. G. Khoo, Eleanor A. L. Tan, Siam-Gek Ng, Chwee-Fong Chan, Michael Stanley-Baker, Wei-Ning Cheng","doi":"10.5860/ital.v43i1.16719","DOIUrl":"https://doi.org/10.5860/ital.v43i1.16719","url":null,"abstract":"Digital heritage portal interfaces are generally similar to digital library and search engine interfaces in displaying search results as a list of brief metadata records. The knowledge organization and search result display of these systems are item-centric, with little support for identifying relationships between items. This paper proposes a knowledge graph system and visualization interface as a promising solution for digital heritage systems to support users in browsing related items, understanding the relationships between items, and synthesizing a narrative on an issue. The paper discusses design issues for the knowledge graph, graph database, and graph visualization, and offers recommendations based on the authors’ experience in developing three knowledge graph systems for archive and digital humanities resources: the Zubir Said personal archive collection at the Nanyang Academy of Fine Arts, Singapore; Singapore Pioneers social network; and Polyglot Medicine knowledge graph of Asian traditional and herbal medicine. Lessons learned from a small user study are incorporated in the discussion.","PeriodicalId":50361,"journal":{"name":"Information Technology and Libraries","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2024-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140231401","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-03-18DOI: 10.5860/ital.v43i1.17063
Joshua Smith
This column outlines how libraries can add value to their both their digital offerings and programming while providing local music artists with a curated, low-barrier entrance into streaming media. Library-hosted digital music collections give up-and-coming artists increased exposure and credibility to listeners and open a wealth of opportunities to engage with their communities.
{"title":"How Libraries Can Foster a Vibrant Local Music Community","authors":"Joshua Smith","doi":"10.5860/ital.v43i1.17063","DOIUrl":"https://doi.org/10.5860/ital.v43i1.17063","url":null,"abstract":"This column outlines how libraries can add value to their both their digital offerings and programming while providing local music artists with a curated, low-barrier entrance into streaming media. Library-hosted digital music collections give up-and-coming artists increased exposure and credibility to listeners and open a wealth of opportunities to engage with their communities.","PeriodicalId":50361,"journal":{"name":"Information Technology and Libraries","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2024-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140234587","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-18DOI: 10.5860/ital.v42i4.16025
J. R. Mcilwain
In terms of utility and technical quality, open source software solutions have become a common option for many libraries. As barriers to adoption have been reduced and systems such as FOLIO appear poised to change the landscape of LIS technology, it is worth examining how the use of open source can support the normative core values of librarianship, and to outline a strategy for critical engagement with the technology that is beneficial to patrons and libraries. That strategy will require further codification, institutionalization and investigation of open source at many levels.
{"title":"Towards an Open Source-first Praxis in Libraries","authors":"J. R. Mcilwain","doi":"10.5860/ital.v42i4.16025","DOIUrl":"https://doi.org/10.5860/ital.v42i4.16025","url":null,"abstract":"In terms of utility and technical quality, open source software solutions have become a common option for many libraries. As barriers to adoption have been reduced and systems such as FOLIO appear poised to change the landscape of LIS technology, it is worth examining how the use of open source can support the normative core values of librarianship, and to outline a strategy for critical engagement with the technology that is beneficial to patrons and libraries. That strategy will require further codification, institutionalization and investigation of open source at many levels.","PeriodicalId":50361,"journal":{"name":"Information Technology and Libraries","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138994709","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-18DOI: 10.5860/ital.v42i4.16988
Mary Guillory
Though the capability to ban one book exists as it does in the physical world, access to digital libraries has become all-or-nothing in many instances around the nation. States, municipalities, nor school districts are united on the issue with federal law applying only on a case-by-case basis. Call it switch flipping or drained-pool politics: just don’t call it right. A refusal to share digital shelf space should not result in the eradication of digital libraries. Intellectual freedom is wrapped up in a possessive kind of love for libraries with the cost being the loss of millions of books in cyberspace. In the United States of America, the land of the free, a nation-wide balancing act is taking place that makes the horror of Fahrenheit 451 seem more like a documentary on our already eerily futuristic world.
{"title":"Drained-pool Politics Versus Digital Libraries in U.S. Cyberspace","authors":"Mary Guillory","doi":"10.5860/ital.v42i4.16988","DOIUrl":"https://doi.org/10.5860/ital.v42i4.16988","url":null,"abstract":"Though the capability to ban one book exists as it does in the physical world, access to digital libraries has become all-or-nothing in many instances around the nation. States, municipalities, nor school districts are united on the issue with federal law applying only on a case-by-case basis. Call it switch flipping or drained-pool politics: just don’t call it right. A refusal to share digital shelf space should not result in the eradication of digital libraries. Intellectual freedom is wrapped up in a possessive kind of love for libraries with the cost being the loss of millions of books in cyberspace. In the United States of America, the land of the free, a nation-wide balancing act is taking place that makes the horror of Fahrenheit 451 seem more like a documentary on our already eerily futuristic world.","PeriodicalId":50361,"journal":{"name":"Information Technology and Libraries","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139173292","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-18DOI: 10.5860/ital.v42i4.16475
Matthew Black, Heather Ganshorn, Justine Wheeler
In 2020, Libraries and Cultural Resources (LCR) at the University of Calgary used Qualtrics XM to design and pilot a point-of-use survey to collect user feedback on the usability of our implementation of Primo, Ex Libris's web-scale discovery service. Over a two-week period, users were presented with the pop-up survey while searching and asked to provide feedback. This article summarizes how we designed and implemented this point-of-use survey and the lessons learned from this project.
2020 年，卡尔加里大学图书馆和文化资源（LCR）使用 Qualtrics XM 设计并试行了一项使用点调查，以收集用户对我们实施 Ex Libris 的网络规模发现服务 Primo 的可用性的反馈意见。在为期两周的时间里，用户在搜索时会看到弹出式调查问卷，并被要求提供反馈意见。本文总结了我们是如何设计和实施这种使用点调查的，以及从这个项目中学到的经验教训。
{"title":"Using Qualtrics XM to Create a Point-of-Use Survey to Assess the Usability of a Local Implementation of Primo","authors":"Matthew Black, Heather Ganshorn, Justine Wheeler","doi":"10.5860/ital.v42i4.16475","DOIUrl":"https://doi.org/10.5860/ital.v42i4.16475","url":null,"abstract":"In 2020, Libraries and Cultural Resources (LCR) at the University of Calgary used Qualtrics XM to design and pilot a point-of-use survey to collect user feedback on the usability of our implementation of Primo, Ex Libris's web-scale discovery service. Over a two-week period, users were presented with the pop-up survey while searching and asked to provide feedback. This article summarizes how we designed and implemented this point-of-use survey and the lessons learned from this project.","PeriodicalId":50361,"journal":{"name":"Information Technology and Libraries","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139174583","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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