Pub Date : 2023-12-18DOI: 10.5860/ital.v42i4.16025
J. R. Mcilwain
In terms of utility and technical quality, open source software solutions have become a common option for many libraries. As barriers to adoption have been reduced and systems such as FOLIO appear poised to change the landscape of LIS technology, it is worth examining how the use of open source can support the normative core values of librarianship, and to outline a strategy for critical engagement with the technology that is beneficial to patrons and libraries. That strategy will require further codification, institutionalization and investigation of open source at many levels.
{"title":"Towards an Open Source-first Praxis in Libraries","authors":"J. R. Mcilwain","doi":"10.5860/ital.v42i4.16025","DOIUrl":"https://doi.org/10.5860/ital.v42i4.16025","url":null,"abstract":"In terms of utility and technical quality, open source software solutions have become a common option for many libraries. As barriers to adoption have been reduced and systems such as FOLIO appear poised to change the landscape of LIS technology, it is worth examining how the use of open source can support the normative core values of librarianship, and to outline a strategy for critical engagement with the technology that is beneficial to patrons and libraries. That strategy will require further codification, institutionalization and investigation of open source at many levels.","PeriodicalId":50361,"journal":{"name":"Information Technology and Libraries","volume":" 12","pages":""},"PeriodicalIF":1.8,"publicationDate":"2023-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138994709","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-18DOI: 10.5860/ital.v42i4.16988
Mary Guillory
Though the capability to ban one book exists as it does in the physical world, access to digital libraries has become all-or-nothing in many instances around the nation. States, municipalities, nor school districts are united on the issue with federal law applying only on a case-by-case basis. Call it switch flipping or drained-pool politics: just don’t call it right. A refusal to share digital shelf space should not result in the eradication of digital libraries. Intellectual freedom is wrapped up in a possessive kind of love for libraries with the cost being the loss of millions of books in cyberspace. In the United States of America, the land of the free, a nation-wide balancing act is taking place that makes the horror of Fahrenheit 451 seem more like a documentary on our already eerily futuristic world.
{"title":"Drained-pool Politics Versus Digital Libraries in U.S. Cyberspace","authors":"Mary Guillory","doi":"10.5860/ital.v42i4.16988","DOIUrl":"https://doi.org/10.5860/ital.v42i4.16988","url":null,"abstract":"Though the capability to ban one book exists as it does in the physical world, access to digital libraries has become all-or-nothing in many instances around the nation. States, municipalities, nor school districts are united on the issue with federal law applying only on a case-by-case basis. Call it switch flipping or drained-pool politics: just don’t call it right. A refusal to share digital shelf space should not result in the eradication of digital libraries. Intellectual freedom is wrapped up in a possessive kind of love for libraries with the cost being the loss of millions of books in cyberspace. In the United States of America, the land of the free, a nation-wide balancing act is taking place that makes the horror of Fahrenheit 451 seem more like a documentary on our already eerily futuristic world.","PeriodicalId":50361,"journal":{"name":"Information Technology and Libraries","volume":"366 ","pages":""},"PeriodicalIF":1.8,"publicationDate":"2023-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139173292","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-18DOI: 10.5860/ital.v42i4.16475
Matthew Black, Heather Ganshorn, Justine Wheeler
In 2020, Libraries and Cultural Resources (LCR) at the University of Calgary used Qualtrics XM to design and pilot a point-of-use survey to collect user feedback on the usability of our implementation of Primo, Ex Libris's web-scale discovery service. Over a two-week period, users were presented with the pop-up survey while searching and asked to provide feedback. This article summarizes how we designed and implemented this point-of-use survey and the lessons learned from this project.
2020 年，卡尔加里大学图书馆和文化资源（LCR）使用 Qualtrics XM 设计并试行了一项使用点调查，以收集用户对我们实施 Ex Libris 的网络规模发现服务 Primo 的可用性的反馈意见。在为期两周的时间里，用户在搜索时会看到弹出式调查问卷，并被要求提供反馈意见。本文总结了我们是如何设计和实施这种使用点调查的，以及从这个项目中学到的经验教训。
{"title":"Using Qualtrics XM to Create a Point-of-Use Survey to Assess the Usability of a Local Implementation of Primo","authors":"Matthew Black, Heather Ganshorn, Justine Wheeler","doi":"10.5860/ital.v42i4.16475","DOIUrl":"https://doi.org/10.5860/ital.v42i4.16475","url":null,"abstract":"In 2020, Libraries and Cultural Resources (LCR) at the University of Calgary used Qualtrics XM to design and pilot a point-of-use survey to collect user feedback on the usability of our implementation of Primo, Ex Libris's web-scale discovery service. Over a two-week period, users were presented with the pop-up survey while searching and asked to provide feedback. This article summarizes how we designed and implemented this point-of-use survey and the lessons learned from this project.","PeriodicalId":50361,"journal":{"name":"Information Technology and Libraries","volume":"44 2","pages":""},"PeriodicalIF":1.8,"publicationDate":"2023-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139174583","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-18DOI: 10.5860/ital.v42i4.16991
Christine DeZelar-Tiedman
{"title":"Response to \"From ChatGPT to CatGPT\"","authors":"Christine DeZelar-Tiedman","doi":"10.5860/ital.v42i4.16991","DOIUrl":"https://doi.org/10.5860/ital.v42i4.16991","url":null,"abstract":"","PeriodicalId":50361,"journal":{"name":"Information Technology and Libraries","volume":"15 8","pages":""},"PeriodicalIF":1.8,"publicationDate":"2023-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139175254","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-18DOI: 10.5860/ital.v42i4.16995
David Floyd
.
.
{"title":"Response to \"From ChatGPT to CatGPT\"","authors":"David Floyd","doi":"10.5860/ital.v42i4.16995","DOIUrl":"https://doi.org/10.5860/ital.v42i4.16995","url":null,"abstract":"<jats:p>.</jats:p>","PeriodicalId":50361,"journal":{"name":"Information Technology and Libraries","volume":"123 5","pages":""},"PeriodicalIF":1.8,"publicationDate":"2023-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138965160","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-18DOI: 10.5860/ital.v42i4.16511
Julia Guy, Paul R. Pival, Carla J. Lewis, Kim Groome
Chatbots are “computer agents that can interact with the user” in a way that feels like human-to-human conversation. While the use of chatbots for reference service in academic libraries is a topic of interest for both library professionals and researchers, little is known about how they are used in library reference service, especially in academic libraries in Canada. This article aims to fill this gap by conducting a web-based survey of 106 academic library websites in Canada and analyzing the prevalence and characteristics of chatbot and live chat services offered by these libraries. The authors found that only two libraries were using chatbots for reference service. For live chat services, the authors found that 78 libraries provided this service. The article discusses possible reasons for the low adoption of chatbots in academic libraries, such as accessibility, privacy, cost, and professional identity issues. The article also provides a case study of the authors’ institution, the University of Calgary, which integrated a chatbot service in 2021. The article concludes with suggestions for future research on chatbot use in libraries.
{"title":"Reference Chatbots in Canadian Academic Libraries","authors":"Julia Guy, Paul R. Pival, Carla J. Lewis, Kim Groome","doi":"10.5860/ital.v42i4.16511","DOIUrl":"https://doi.org/10.5860/ital.v42i4.16511","url":null,"abstract":"Chatbots are “computer agents that can interact with the user” in a way that feels like human-to-human conversation. While the use of chatbots for reference service in academic libraries is a topic of interest for both library professionals and researchers, little is known about how they are used in library reference service, especially in academic libraries in Canada. This article aims to fill this gap by conducting a web-based survey of 106 academic library websites in Canada and analyzing the prevalence and characteristics of chatbot and live chat services offered by these libraries. The authors found that only two libraries were using chatbots for reference service. For live chat services, the authors found that 78 libraries provided this service. The article discusses possible reasons for the low adoption of chatbots in academic libraries, such as accessibility, privacy, cost, and professional identity issues. The article also provides a case study of the authors’ institution, the University of Calgary, which integrated a chatbot service in 2021. The article concludes with suggestions for future research on chatbot use in libraries.","PeriodicalId":50361,"journal":{"name":"Information Technology and Libraries","volume":"86 ","pages":""},"PeriodicalIF":1.8,"publicationDate":"2023-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139175310","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-18DOI: 10.5860/ital.v42i4.16987
Ross Hanney
In public libraries, especially those in rural settings, it is important that every dime of library funding is leveraged effectively into serving the community. As part of a year-long project beginning in January 2023, we are evaluating item-level cost-effectiveness for each circulating item housed at the public library in Lakeville, Indiana. Through the use of big(ish) data, some custom Python scripting, and machine learning algorithms we hope to answer: How much money is saved by library patrons through their use of the public library's physical collection? How much money is saved by the community through the operation of a public library based on the use of the circulating collection? And are there any non-obvious traits which make an item or title a more or less cost-effective circulating asset? In this column, I will describe the scripts, share initial findings, discuss challenges, and investigate next steps.
{"title":"Reorienting Collection Analysis","authors":"Ross Hanney","doi":"10.5860/ital.v42i4.16987","DOIUrl":"https://doi.org/10.5860/ital.v42i4.16987","url":null,"abstract":"In public libraries, especially those in rural settings, it is important that every dime of library funding is leveraged effectively into serving the community. As part of a year-long project beginning in January 2023, we are evaluating item-level cost-effectiveness for each circulating item housed at the public library in Lakeville, Indiana. Through the use of big(ish) data, some custom Python scripting, and machine learning algorithms we hope to answer: How much money is saved by library patrons through their use of the public library's physical collection? How much money is saved by the community through the operation of a public library based on the use of the circulating collection? And are there any non-obvious traits which make an item or title a more or less cost-effective circulating asset? In this column, I will describe the scripts, share initial findings, discuss challenges, and investigate next steps.","PeriodicalId":50361,"journal":{"name":"Information Technology and Libraries","volume":"108 4","pages":""},"PeriodicalIF":1.8,"publicationDate":"2023-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139175012","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-18DOI: 10.5860/ital.v42i4.16983
Tess Amram, Robin Goodfellow Malamud, Cheryl Hollingsworth
{"title":"Response to \"From ChatGPT to CatGPT\"","authors":"Tess Amram, Robin Goodfellow Malamud, Cheryl Hollingsworth","doi":"10.5860/ital.v42i4.16983","DOIUrl":"https://doi.org/10.5860/ital.v42i4.16983","url":null,"abstract":"","PeriodicalId":50361,"journal":{"name":"Information Technology and Libraries","volume":" 8","pages":""},"PeriodicalIF":1.8,"publicationDate":"2023-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138994736","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-18DOI: 10.5860/ital.v42i4.16473
J. Burchfield, Maggie Possinger
This paper discusses how the William G. Squires Library conducted a usability study on their LibGuides to identify student design preferences. The results of the study support previous research concerning best practices for LibGuide creation. This paper offers insight into how librarian-centric design hinders student success and provides suggestions for how to best develop a student-centric template design that offers consistency and increased user proficiency across all guides.
本文讨论了 William G. Squires 图书馆如何对其 LibGuides 进行可用性研究，以确定学生的设计偏好。研究结果支持了之前关于图书指南制作最佳实践的研究。本文深入探讨了以图书馆员为中心的设计是如何阻碍学生取得成功的，并就如何更好地开发以学生为中心的模板设计提供了建议，这种模板设计可以在所有指南中提供一致性并提高用户的熟练程度。
{"title":"Managing Your Library’s LibGuides","authors":"J. Burchfield, Maggie Possinger","doi":"10.5860/ital.v42i4.16473","DOIUrl":"https://doi.org/10.5860/ital.v42i4.16473","url":null,"abstract":"This paper discusses how the William G. Squires Library conducted a usability study on their LibGuides to identify student design preferences. The results of the study support previous research concerning best practices for LibGuide creation. This paper offers insight into how librarian-centric design hinders student success and provides suggestions for how to best develop a student-centric template design that offers consistency and increased user proficiency across all guides.","PeriodicalId":50361,"journal":{"name":"Information Technology and Libraries","volume":"6 2","pages":""},"PeriodicalIF":1.8,"publicationDate":"2023-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139174755","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-18DOI: 10.5860/ital.v42i4.15107
Alex Watson
To promote an academic library makerspace, the University of Mississippi Libraries hosted a “3D selfie” booth which used body scanning technology. This booth, advertised on campus and set up outside the library during the first weeks of class, was designed to attract attention and perform outreach through the use of body scans to be printed in the makerspace at a later date. Although the hoped-for printing of “selfies” did not materialize, the project resulted in data about interested patrons and ideas for similar projects going forward. This paper serves as a case study for other academic library makerspaces interested in similar outreach.
{"title":"To Thine Own 3D Selfie Be True","authors":"Alex Watson","doi":"10.5860/ital.v42i4.15107","DOIUrl":"https://doi.org/10.5860/ital.v42i4.15107","url":null,"abstract":"\u0000To promote an academic library makerspace, the University of Mississippi Libraries hosted a “3D selfie” booth which used body scanning technology. This booth, advertised on campus and set up outside the library during the first weeks of class, was designed to attract attention and perform outreach through the use of body scans to be printed in the makerspace at a later date. Although the hoped-for printing of “selfies” did not materialize, the project resulted in data about interested patrons and ideas for similar projects going forward. This paper serves as a case study for other academic library makerspaces interested in similar outreach.\u0000","PeriodicalId":50361,"journal":{"name":"Information Technology and Libraries","volume":"76 5","pages":""},"PeriodicalIF":1.8,"publicationDate":"2023-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138965333","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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