Pub Date : 2021-03-11DOI: 10.6017/ITAL.V40I1.13257
Karin Suni, Christopher A. Brown
The Free Library of Philadelphia’s online patron engagement has been continuous during the COVID-19 pandemic. The Special Collections Division rushed to generate substantial and engaging online programming using a variety of freeware systems so as not to burden our overworked IT department. We built a sustainable, flexible repository that is populated with videos, podcasts, games, exhibitions, and other activities which can be accessed by patrons of all ages and learning needs. The process has generated opportunities for our staff to interact in new and exciting ways with patrons as programming needs evolve. The model is easily adapted for other groups and institutions and may be a beneficial tool for library workers looking to promote online content. The repository can be found at http://www.bit.ly/FunWithFLPSpecColl.
{"title":"We Can Do It for Free!","authors":"Karin Suni, Christopher A. Brown","doi":"10.6017/ITAL.V40I1.13257","DOIUrl":"https://doi.org/10.6017/ITAL.V40I1.13257","url":null,"abstract":"The Free Library of Philadelphia’s online patron engagement has been continuous during the COVID-19 pandemic. The Special Collections Division rushed to generate substantial and engaging online programming using a variety of freeware systems so as not to burden our overworked IT department. We built a sustainable, flexible repository that is populated with videos, podcasts, games, exhibitions, and other activities which can be accessed by patrons of all ages and learning needs. The process has generated opportunities for our staff to interact in new and exciting ways with patrons as programming needs evolve. The model is easily adapted for other groups and institutions and may be a beneficial tool for library workers looking to promote online content. The repository can be found at http://www.bit.ly/FunWithFLPSpecColl.","PeriodicalId":50361,"journal":{"name":"Information Technology and Libraries","volume":"40 1","pages":""},"PeriodicalIF":1.8,"publicationDate":"2021-03-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41954102","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-03-11DOI: 10.6017/ITAL.V40I1.13261
D. Berra
The ongoing pandemic has necessitated a re-imagining of library services. The needs of our community changed and we set out to find ways to provide assistance to those who could benefit the most including students and the unemployed. The Pflugerville Public Library offered virtual learning support and job search assistance by providing electronic resources, virtual services and expanding access to technology. New resources include a platform offering virtual tutoring for students, virtual services like job search coaching, and scholarships for an online high school program for adults. Expanding access includes a partnership with the local school district to better connect students with our resources and providing expanded Wi-Fi availability and other tools like laptops. The combination of utilizing technology to address the current needs and expanding access to this technology has allowed us to better serve the community. Many of these changes will last beyond the pandemic.
{"title":"Utilizing Technology to Support and Extend Access to Students and Job Seekers during the Pandemic","authors":"D. Berra","doi":"10.6017/ITAL.V40I1.13261","DOIUrl":"https://doi.org/10.6017/ITAL.V40I1.13261","url":null,"abstract":"The ongoing pandemic has necessitated a re-imagining of library services. The needs of our community changed and we set out to find ways to provide assistance to those who could benefit the most including students and the unemployed. The Pflugerville Public Library offered virtual learning support and job search assistance by providing electronic resources, virtual services and expanding access to technology. New resources include a platform offering virtual tutoring for students, virtual services like job search coaching, and scholarships for an online high school program for adults. Expanding access includes a partnership with the local school district to better connect students with our resources and providing expanded Wi-Fi availability and other tools like laptops. The combination of utilizing technology to address the current needs and expanding access to this technology has allowed us to better serve the community. Many of these changes will last beyond the pandemic.","PeriodicalId":50361,"journal":{"name":"Information Technology and Libraries","volume":"40 1","pages":"1-3"},"PeriodicalIF":1.8,"publicationDate":"2021-03-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41491787","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-03-11DOI: 10.6017/ITAL.V40I1.12453
Courtney McDonald, H. Burkhardt
Web content strategy is a relatively new area of practice in industry, in higher education, and, correspondingly, within academic and research libraries. The authors conducted a web-based survey of academic and research library professionals in order to identify present trends in this area of professional practice by academic librarians and to establish an understanding of the degree of institutional engagement in web content strategy within academic and research libraries. This article presents the findings of that survey. Based on analysis of the results, we propose a web content strategy maturity model specific to academic libraries.
{"title":"Web Content Strategy in Practice within Academic Libraries","authors":"Courtney McDonald, H. Burkhardt","doi":"10.6017/ITAL.V40I1.12453","DOIUrl":"https://doi.org/10.6017/ITAL.V40I1.12453","url":null,"abstract":"Web content strategy is a relatively new area of practice in industry, in higher education, and, correspondingly, within academic and research libraries. The authors conducted a web-based survey of academic and research library professionals in order to identify present trends in this area of professional practice by academic librarians and to establish an understanding of the degree of institutional engagement in web content strategy within academic and research libraries. This article presents the findings of that survey. Based on analysis of the results, we propose a web content strategy maturity model specific to academic libraries.","PeriodicalId":50361,"journal":{"name":"Information Technology and Libraries","volume":" ","pages":""},"PeriodicalIF":1.8,"publicationDate":"2021-03-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44362206","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-03-11DOI: 10.6017/ITAL.V40I1.12341
Sara Gonzales, M. Carson, G. Viger, Lisa O’Keefe, N. Allen, J. Ferrie, K. Holmes
Enabling and supporting discoverability of research outputs and datasets are key functions of university and academic health center institutional repositories. Yet adoption rates among potential repository users are hampered by a number of factors, prominent among which are difficulties with basic usability. In their efforts to implement a local instance of InvenioRDM, a turnkey next generation repository, team members at Northwestern University’s Galter Health Sciences Library & Learning Center supplemented agile development principles and methods and a user experience design-centered approach with observations of users’ microinteractions (interactions with each part of the software’s interface that requires human intervention). Microinteractions were observed through user testing sessions conducted in Fall 2019. The result has been a more user-informed development effort incorporating the experiences and viewpoints of a multidisciplinary team of researchers spanning multiple departments of a highly ranked research university.
{"title":"User Testing with Microinteractions","authors":"Sara Gonzales, M. Carson, G. Viger, Lisa O’Keefe, N. Allen, J. Ferrie, K. Holmes","doi":"10.6017/ITAL.V40I1.12341","DOIUrl":"https://doi.org/10.6017/ITAL.V40I1.12341","url":null,"abstract":"Enabling and supporting discoverability of research outputs and datasets are key functions of university and academic health center institutional repositories. Yet adoption rates among potential repository users are hampered by a number of factors, prominent among which are difficulties with basic usability. In their efforts to implement a local instance of InvenioRDM, a turnkey next generation repository, team members at Northwestern University’s Galter Health Sciences Library & Learning Center supplemented agile development principles and methods and a user experience design-centered approach with observations of users’ microinteractions (interactions with each part of the software’s interface that requires human intervention). Microinteractions were observed through user testing sessions conducted in Fall 2019. The result has been a more user-informed development effort incorporating the experiences and viewpoints of a multidisciplinary team of researchers spanning multiple departments of a highly ranked research university.","PeriodicalId":50361,"journal":{"name":"Information Technology and Libraries","volume":" ","pages":""},"PeriodicalIF":1.8,"publicationDate":"2021-03-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42997496","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-03-11DOI: 10.6017/ITAL.V40I1.12553
Yan Han, Marek Rychlik
The article aims to introduce a gold-standard Pashto dataset and a segmentation app. The Pashto dataset consists of 300 line images and corresponding Pashto text from three selected books. A line image is simply an image consisting of one text line from a scanned page. To our knowledge, this is one of the first open access datasets which directly maps line images to their corresponding text in the Pashto language. We also introduce the development of a segmentation app using textbox expanding algorithms, a different approach to OCR segmentation.
{"title":"Development of a Gold-standard Pashto Dataset and a Segmentation App","authors":"Yan Han, Marek Rychlik","doi":"10.6017/ITAL.V40I1.12553","DOIUrl":"https://doi.org/10.6017/ITAL.V40I1.12553","url":null,"abstract":"The article aims to introduce a gold-standard Pashto dataset and a segmentation app. The Pashto dataset consists of 300 line images and corresponding Pashto text from three selected books. A line image is simply an image consisting of one text line from a scanned page. To our knowledge, this is one of the first open access datasets which directly maps line images to their corresponding text in the Pashto language. We also introduce the development of a segmentation app using textbox expanding algorithms, a different approach to OCR segmentation.","PeriodicalId":50361,"journal":{"name":"Information Technology and Libraries","volume":" ","pages":""},"PeriodicalIF":1.8,"publicationDate":"2021-03-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45017960","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-01-04DOI: 10.6017/ital.v39i4.12363
Miriam E. Sweeney, E. Davis
Smart voice assistants have expanded from personal use in the home to applications in public services and educational spaces. The library and information science (LIS) trade literature suggests that libraries are part of this trend, however there are few empirical studies that explore how libraries are implementing smart voice assistants in their services, and how these libraries are mitigating the potential patron data privacy issues posed by these technologies. This study fills this gap by reporting on the results of a national survey that documents how libraries are integrating voice assistant technologies (e.g., Amazon Echo, Google Home) into their services, programming, and checkout programs. The survey also surfaces some of the key privacy concerns of library workers in regard to implementing voice assistants in library services. We find that although voice assistant use might not be mainstreamed in library services in high numbers (yet), libraries are clearly experimenting with (and having internal conversations with their staff about) using these technologies. The responses to our survey indicate that library workers have many savvy privacy concerns about the use of voice assistants in library services that are critical to address in advance of library institutions riding the wave of emerging technology adoption. This research has important implications for developing library practices, policies, and education opportunities that place patron privacy as a central part of digital literacy in an information landscape characterized by ubiquitous smart surveillant technologies.
{"title":"Alexa, Are You Listening?","authors":"Miriam E. Sweeney, E. Davis","doi":"10.6017/ital.v39i4.12363","DOIUrl":"https://doi.org/10.6017/ital.v39i4.12363","url":null,"abstract":"Smart voice assistants have expanded from personal use in the home to applications in public services and educational spaces. The library and information science (LIS) trade literature suggests that libraries are part of this trend, however there are few empirical studies that explore how libraries are implementing smart voice assistants in their services, and how these libraries are mitigating the potential patron data privacy issues posed by these technologies. This study fills this gap by reporting on the results of a national survey that documents how libraries are integrating voice assistant technologies (e.g., Amazon Echo, Google Home) into their services, programming, and checkout programs. The survey also surfaces some of the key privacy concerns of library workers in regard to implementing voice assistants in library services. We find that although voice assistant use might not be mainstreamed in library services in high numbers (yet), libraries are clearly experimenting with (and having internal conversations with their staff about) using these technologies. The responses to our survey indicate that library workers have many savvy privacy concerns about the use of voice assistants in library services that are critical to address in advance of library institutions riding the wave of emerging technology adoption. This research has important implications for developing library practices, policies, and education opportunities that place patron privacy as a central part of digital literacy in an information landscape characterized by ubiquitous smart surveillant technologies.","PeriodicalId":50361,"journal":{"name":"Information Technology and Libraries","volume":" ","pages":""},"PeriodicalIF":1.8,"publicationDate":"2021-01-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42735952","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-12-21DOI: 10.6017/ital.v39i4.12457
S. Zharinov
The gradual transition to a digital economy requires all business entities to adapt to the new environmental conditions that are taking place through their digital transformation. These tasks are especially relevant for scientific libraries, as digital technologies make changes in the main subject field of their activities, the processes of creating, storing, and information disseminating. In order to find directions for the transformation of scientific libraries and determine their role in the digital economy, a study of the features of digital transformation and the experience of the digital transformation of foreign libraries was conducted. Management of research data, which is implemented through the creation of Current Research Information Systems (CRIS) was found to be one of the most promising areas of the digital transformation of libraries. The problem area of this direction and ways of engaging libraries in it have been also analyzed in the work.
{"title":"The Role of the Library in the Digital Economy","authors":"S. Zharinov","doi":"10.6017/ital.v39i4.12457","DOIUrl":"https://doi.org/10.6017/ital.v39i4.12457","url":null,"abstract":"The gradual transition to a digital economy requires all business entities to adapt to the new environmental conditions that are taking place through their digital transformation. These tasks are especially relevant for scientific libraries, as digital technologies make changes in the main subject field of their activities, the processes of creating, storing, and information disseminating. In order to find directions for the transformation of scientific libraries and determine their role in the digital economy, a study of the features of digital transformation and the experience of the digital transformation of foreign libraries was conducted. Management of research data, which is implemented through the creation of Current Research Information Systems (CRIS) was found to be one of the most promising areas of the digital transformation of libraries. The problem area of this direction and ways of engaging libraries in it have been also analyzed in the work.","PeriodicalId":50361,"journal":{"name":"Information Technology and Libraries","volume":" ","pages":""},"PeriodicalIF":1.8,"publicationDate":"2020-12-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44181723","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-12-21DOI: 10.6017/ital.v39i4.12483
Uğur Mertoğlu, Burkay Genç
The transformation of printed media into digital environment and the extensive use of social media have changed the concept of media literacy and people’s habit of consuming news. While this faster, easier, and comparatively cheaper opportunity offers convenience in terms of people's access to information, it comes with a certain significant problem: Fake News. Due to the free production and consumption of large amounts of data, fact-checking systems powered by human efforts are not enough to question the credibility of the information provided, or to prevent its rapid dissemination like a virus. Libraries, known as sources of trusted information for ages, are facing with the problem because of this difficulty. Considering that libraries are undergoing digitisation processes all over the world and providing digital media to their users, it is very likely that unchecked digital content will be served by world’s libraries. The solution is to develop automated mechanisms that can check the credibility of digital content served in libraries without manual validation. For this purpose, we developed an automated fake news detection system based on the Turkish digital news content. Our approach can be modified for any other language if there is labelled training material. The developed model can be integrated into libraries’ digital systems to label served news content as potentially fake whenever necessary, preventing uncontrolled falsehood dissemination via libraries.
{"title":"Automated Fake News Detection in the Age of Digital Libraries","authors":"Uğur Mertoğlu, Burkay Genç","doi":"10.6017/ital.v39i4.12483","DOIUrl":"https://doi.org/10.6017/ital.v39i4.12483","url":null,"abstract":"The transformation of printed media into digital environment and the extensive use of social media have changed the concept of media literacy and people’s habit of consuming news. While this faster, easier, and comparatively cheaper opportunity offers convenience in terms of people's access to information, it comes with a certain significant problem: Fake News. Due to the free production and consumption of large amounts of data, fact-checking systems powered by human efforts are not enough to question the credibility of the information provided, or to prevent its rapid dissemination like a virus. Libraries, known as sources of trusted information for ages, are facing with the problem because of this difficulty. Considering that libraries are undergoing digitisation processes all over the world and providing digital media to their users, it is very likely that unchecked digital content will be served by world’s libraries. The solution is to develop automated mechanisms that can check the credibility of digital content served in libraries without manual validation. For this purpose, we developed an automated fake news detection system based on the Turkish digital news content. Our approach can be modified for any other language if there is labelled training material. The developed model can be integrated into libraries’ digital systems to label served news content as potentially fake whenever necessary, preventing uncontrolled falsehood dissemination via libraries.","PeriodicalId":50361,"journal":{"name":"Information Technology and Libraries","volume":" ","pages":""},"PeriodicalIF":1.8,"publicationDate":"2020-12-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47106232","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-12-21DOI: 10.6017/ital.v39i4.12163
Rebecca Hyams
In 2019, the Borough of Manhattan Community College’s library undertook a massive cleanup and reconfiguration of the content and guides contained in their LibGuides v2 system, which had been allowed to grow out of control over several years as no one was in charge of its maintenance. This article follows the process from identifying issues, getting departmental buy-in, and doing all of the necessary cleanup work for links and guides. The aim of the project was to make their guides easier for students to use and understand and for librarians to maintain. At the same time, work was done to improve the look and feel of their guides and implement the built-in A-Z database list, both of which are also discussed.
{"title":"Tending to an Overgrown Garden","authors":"Rebecca Hyams","doi":"10.6017/ital.v39i4.12163","DOIUrl":"https://doi.org/10.6017/ital.v39i4.12163","url":null,"abstract":"In 2019, the Borough of Manhattan Community College’s library undertook a massive cleanup and reconfiguration of the content and guides contained in their LibGuides v2 system, which had been allowed to grow out of control over several years as no one was in charge of its maintenance. This article follows the process from identifying issues, getting departmental buy-in, and doing all of the necessary cleanup work for links and guides. The aim of the project was to make their guides easier for students to use and understand and for librarians to maintain. At the same time, work was done to improve the look and feel of their guides and implement the built-in A-Z database list, both of which are also discussed.","PeriodicalId":50361,"journal":{"name":"Information Technology and Libraries","volume":" ","pages":""},"PeriodicalIF":1.8,"publicationDate":"2020-12-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43336841","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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