Research Aims: Corporate social responsibility pays attention to researchers and predecessors. The increasingly widespread industrial activities are paying more attention to corporate social responsibility (CSR). The existence of industry in Indonesia causes demands on companies to become higher and every company is required not to prioritize profits, but companies must also have concern for the environment and the prosperity of the communities around the industry. Factors that can influence corporate social responsibility (CSR) are CEO Narcissism, Research and Development Investment and Company Size. Design/methodology/approach: This research used secondary data in the form of financial reports and company annual reports and collected 28 samples from 124 populations. Research Findings: This paper shows that CEO Narcissism has an influence on CSR, R&D Investment has no influence on CSR, Company Size has an influence on CSR, Company Size can moderate CEO Narcissism on CSR, but Company Size cannot moderate R&D Investment on CSR. Theoretical Contribution/Originality: The researcher concluded the data that CEO Narcisssim can have an influence on the company's broad social responsibility (CSR) decision, R&D Investment cannot have an influence on CSR with investment not being able to make the company cover CSR broadly, Company Size can have an influence on CSR by The presence of high assets in a company can reveal CSR. Researchers also added company size as a moderator. The results obtained using data show that company size can moderate CEO Narcissism towards CSR but cannot moderate R&D Investment towards CSR.
{"title":"Pengaruh CEO Narcisissm, Research and Development Investment terhadap Corporate Social Responsibility di Jakarta Islamic Index 70 dengan Ukuran Perusahaan sebagai Pemoderasi","authors":"Rista Reza Oktavianti, Imanda Firmantyas Putri Pertiwi","doi":"10.47153/sss44.10192024","DOIUrl":"https://doi.org/10.47153/sss44.10192024","url":null,"abstract":"Research Aims: Corporate social responsibility pays attention to researchers and predecessors. The increasingly widespread industrial activities are paying more attention to corporate social responsibility (CSR). The existence of industry in Indonesia causes demands on companies to become higher and every company is required not to prioritize profits, but companies must also have concern for the environment and the prosperity of the communities around the industry. Factors that can influence corporate social responsibility (CSR) are CEO Narcissism, Research and Development Investment and Company Size. \u0000Design/methodology/approach: This research used secondary data in the form of financial reports and company annual reports and collected 28 samples from 124 populations. \u0000Research Findings: This paper shows that CEO Narcissism has an influence on CSR, R&D Investment has no influence on CSR, Company Size has an influence on CSR, Company Size can moderate CEO Narcissism on CSR, but Company Size cannot moderate R&D Investment on CSR. \u0000Theoretical Contribution/Originality: The researcher concluded the data that CEO Narcisssim can have an influence on the company's broad social responsibility (CSR) decision, R&D Investment cannot have an influence on CSR with investment not being able to make the company cover CSR broadly, Company Size can have an influence on CSR by The presence of high assets in a company can reveal CSR. Researchers also added company size as a moderator. The results obtained using data show that company size can moderate CEO Narcissism towards CSR but cannot moderate R&D Investment towards CSR.","PeriodicalId":505907,"journal":{"name":"Social Science Studies","volume":"24 11","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141802166","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Sinta Azhary Ginting, Dewi Kurniawati, Syafruddin Pohan
Research Aims: This study aims to measure the influence of Persuasive Communication Competence on User Satisfaction at the Universitas Sumatera Utara Library, to measure the influence of Librarian Performance on User Satisfaction at the Universitas Sumatera Utara Library, Design/methodology/approach: This research employs a quantitative correlational method to understand the relationships between the variables. The Elaboration Likelihood Model (ELM) communication theory by Robert Cialdini is used in this study. The population for this study includes all individuals who have visited the Universitas Sumatera Utara Library. The sampling technique used is Accidental Sampling. The instrument used is a digital questionnaire distributed via Google Forms to 392 respondents. Research Findings: The results indicate that significant positive influence of both persuasive communication competence and librarian performance on user satisfaction at the Universitas Sumatera Utara Library. Persuasive communication and librarian performance can explain 58.4% of the influence on customer satisfaction, which according to the Guilford scale falls into the moderate/medium category and has a fairly high influence. The remaining 41.6% is influenced by other unmeasured variables such as physical facilities, collection availability, service systems, information technology, and human resources Theoretical Contribution/Originality: The results of this research can be used as a basis for further research on a larger scale or in a different context such as research in more general libraries. In addition, the researcher recommends that future researchers can carry out further research by conducting a more detailed investigation into the persuasive communication competencies of librarians and their role. Diverse approaches can provide a more comprehensive understanding of how librarians' persuasive communication competencies and performance influence library use.
{"title":"The Influence Of Persuasive Communication Competence And Librarian Performance On User Satisfaction At The Universitas Sumatera Utara Library","authors":"Sinta Azhary Ginting, Dewi Kurniawati, Syafruddin Pohan","doi":"10.47153/sss44.10522024","DOIUrl":"https://doi.org/10.47153/sss44.10522024","url":null,"abstract":"Research Aims: This study aims to measure the influence of Persuasive Communication Competence on User Satisfaction at the Universitas Sumatera Utara Library, to measure the influence of Librarian Performance on User Satisfaction at the Universitas Sumatera Utara Library, \u0000 \u0000Design/methodology/approach: This research employs a quantitative correlational method to understand the relationships between the variables. The Elaboration Likelihood Model (ELM) communication theory by Robert Cialdini is used in this study. The population for this study includes all individuals who have visited the Universitas Sumatera Utara Library. The sampling technique used is Accidental Sampling. The instrument used is a digital questionnaire distributed via Google Forms to 392 respondents. \u0000 \u0000Research Findings: The results indicate that significant positive influence of both persuasive communication competence and librarian performance on user satisfaction at the Universitas Sumatera Utara Library. Persuasive communication and librarian performance can explain 58.4% of the influence on customer satisfaction, which according to the Guilford scale falls into the moderate/medium category and has a fairly high influence. The remaining 41.6% is influenced by other unmeasured variables such as physical facilities, collection availability, service systems, information technology, and human resources \u0000 \u0000Theoretical Contribution/Originality: The results of this research can be used as a basis for further research on a larger scale or in a different context such as research in more general libraries. In addition, the researcher recommends that future researchers can carry out further research by conducting a more detailed investigation into the persuasive communication competencies of librarians and their role. Diverse approaches can provide a more comprehensive understanding of how librarians' persuasive communication competencies and performance influence library use.","PeriodicalId":505907,"journal":{"name":"Social Science Studies","volume":"3 3","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141799422","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Research Aims: Analyzing the Influence of Financial Literacy and the Use of Financial Technology (FinTech) on Financial Behavior in Bandung Regency Micro, Small and Medium Enterprises (MSMEs). Design/methodology/approach: This research uses a quantitative approach through correlational methods. Research Findings: The research results found: 1). Financial literacy has a positive and significant effect on financial behavior variables. 2). The use of financial technology (FinTech) has a positive and significant effect on financial behavior variables. 3). Financial literacy and the use of financial technology (FinTech) positively and significantly affect the financial behavior of micro, small and medium enterprises (MSMEs) in Bandung Regency. Theoretical Contribution/Originality: Further increase knowledge of financial management by actively participating in workshops or seminars related to financial management, insurance, investment and business fund management. And increasing financial technology (FinTech) knowledge by orienting to the latest news regarding technological developments in up-to-date financial products and services.
{"title":"Effect of Financial Literacy and Use of Financial Technology (FinTech) on Financial Behavior","authors":"Rifki Hidayat, Aceng Kurniawan","doi":"10.47153/sss44.10882024","DOIUrl":"https://doi.org/10.47153/sss44.10882024","url":null,"abstract":"Research Aims: Analyzing the Influence of Financial Literacy and the Use of Financial Technology (FinTech) on Financial Behavior in Bandung Regency Micro, Small and Medium Enterprises (MSMEs). \u0000 \u0000Design/methodology/approach: This research uses a quantitative approach through correlational methods. \u0000 \u0000Research Findings: The research results found: 1). Financial literacy has a positive and significant effect on financial behavior variables. 2). The use of financial technology (FinTech) has a positive and significant effect on financial behavior variables. 3). Financial literacy and the use of financial technology (FinTech) positively and significantly affect the financial behavior of micro, small and medium enterprises (MSMEs) in Bandung Regency. \u0000 \u0000Theoretical Contribution/Originality: Further increase knowledge of financial management by actively participating in workshops or seminars related to financial management, insurance, investment and business fund management. And increasing financial technology (FinTech) knowledge by orienting to the latest news regarding technological developments in up-to-date financial products and services. \u0000 ","PeriodicalId":505907,"journal":{"name":"Social Science Studies","volume":"47 21","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141799663","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The COVID-19 pandemic has had a significant impact on various aspects of life, including financial markets. The cryptocurrency market, already renowned for its volatility, experienced a surge in activity and significant changes in investor behavior during this period. This research aims to analyze various economic behavioral anomalies that emerged in cryptocurrency transactions during the COVID-19 pandemic. This research uses a literature study method to identify several dominant behavioral anomalies, such as FOMO (Fear of Missing Out), Herding Behavior, Noise Trading, Overconfidence, and Anchoring Bias. These behavioral anomalies trigger extreme market volatility, asset bubbles, and financial losses for investors. This research highlights the importance of investor education, market regulation, and technology development to minimize the impact of behavioral anomalies and protect investors in the cryptocurrency market.
{"title":"Economic Behavioral Anomalies In Cryptocurrency Transactions During The Covid-19 Pandemic","authors":"Michelle Nilam Frans","doi":"10.47153/sss44.10832024","DOIUrl":"https://doi.org/10.47153/sss44.10832024","url":null,"abstract":"The COVID-19 pandemic has had a significant impact on various aspects of life, including financial markets. The cryptocurrency market, already renowned for its volatility, experienced a surge in activity and significant changes in investor behavior during this period. This research aims to analyze various economic behavioral anomalies that emerged in cryptocurrency transactions during the COVID-19 pandemic. This research uses a literature study method to identify several dominant behavioral anomalies, such as FOMO (Fear of Missing Out), Herding Behavior, Noise Trading, Overconfidence, and Anchoring Bias. These behavioral anomalies trigger extreme market volatility, asset bubbles, and financial losses for investors. This research highlights the importance of investor education, market regulation, and technology development to minimize the impact of behavioral anomalies and protect investors in the cryptocurrency market.","PeriodicalId":505907,"journal":{"name":"Social Science Studies","volume":"55 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141798829","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The purpose of this research is to see the meaningfulness of life in the elderly. The ben-efits that are expected to be possessed in this research include theoretical benefits, which are expected to become reference material for the development of developmen-tal psychology, especially psychogerontology and practical benefits to become refer-ence material for psychologists, therapists, counselors, companions, and readers in an effort to increase the meaning of life in the elderly in general and in the elderly living in nursing homes in particular. The subject criteria for the study were elderly people who could still be invited to communicate and were in good general condition. These crite-ria are determined on the basis of consideration because this research was conducted using interviews as a method of collecting data. The results of this study indicate that the elderly have a good meaningful life.
{"title":"Meaningfulness Of Life For Elderly Age In An Orphanage Rumah Singgah Pajang","authors":"Hinda Hanifa Qurrata Ayunin","doi":"10.47153/sss37.8792023","DOIUrl":"https://doi.org/10.47153/sss37.8792023","url":null,"abstract":"The purpose of this research is to see the meaningfulness of life in the elderly. The ben-efits that are expected to be possessed in this research include theoretical benefits, which are expected to become reference material for the development of developmen-tal psychology, especially psychogerontology and practical benefits to become refer-ence material for psychologists, therapists, counselors, companions, and readers in an effort to increase the meaning of life in the elderly in general and in the elderly living in nursing homes in particular. The subject criteria for the study were elderly people who could still be invited to communicate and were in good general condition. These crite-ria are determined on the basis of consideration because this research was conducted using interviews as a method of collecting data. The results of this study indicate that the elderly have a good meaningful life.","PeriodicalId":505907,"journal":{"name":"Social Science Studies","volume":"534 ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140476800","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Research Aims: This study aims to investigate the factors influencing brand switching behavior among streaming service subscribers in Indonesia, specifically focusing on the impact of consumer variety-seeking, dissatisfaction, and service quality on the decline of Netflix subscriptions. Design/Methodology/Approach: Conducted as a quantitative research endeavor, this study employs multiple linear regression analysis through the utilization of SPSS software. The research sample comprises 220 former Netflix subscribers who have transitioned to other streaming services. By examining the relationships between consumer variety-seeking, dissatisfaction, service quality, and brand switching, the study seeks to provide a nuanced understanding of the dynamics influencing subscriber preferences in the competitive streaming landscape. Research Findings: The findings of this study reveal compelling insights into the key drivers behind brand switching among streaming service subscribers in Indonesia. Consumer variety-seeking behavior, dissatisfaction with Netflix services, and perceived service quality emerge as significant factors contributing to the observed decline in Netflix subscriptions. The study underscores the importance of these variables in shaping consumer decisions and preferences in the increasingly competitive streaming market. Theoretical Contribution/Originality: This research contributes to the existing literature by shedding light on the intricate interplay between consumer behavior and brand switching in the context of streaming services. The study's originality lies in its exploration of the unique factors, namely variety-seeking, dissatisfaction, and service quality, influencing the migration of subscribers from one platform to another. By uncovering these dynamics, the research provides valuable theoretical insights that can inform both academia and industry stakeholders, offering a deeper understanding of the challenges and opportunities within the evolving landscape of streaming services in Indonesia.
{"title":"The Effect of Variety Seeking, Dissatisfaction, and Service Quality Toward Brand Switching on Netflix Streaming Service","authors":"Ivana Felicia, Widyastuti","doi":"10.47153/sss41.7862024","DOIUrl":"https://doi.org/10.47153/sss41.7862024","url":null,"abstract":"Research Aims: This study aims to investigate the factors influencing brand switching behavior among streaming service subscribers in Indonesia, specifically focusing on the impact of consumer variety-seeking, dissatisfaction, and service quality on the decline of Netflix subscriptions. \u0000Design/Methodology/Approach: Conducted as a quantitative research endeavor, this study employs multiple linear regression analysis through the utilization of SPSS software. The research sample comprises 220 former Netflix subscribers who have transitioned to other streaming services. By examining the relationships between consumer variety-seeking, dissatisfaction, service quality, and brand switching, the study seeks to provide a nuanced understanding of the dynamics influencing subscriber preferences in the competitive streaming landscape. \u0000Research Findings: The findings of this study reveal compelling insights into the key drivers behind brand switching among streaming service subscribers in Indonesia. Consumer variety-seeking behavior, dissatisfaction with Netflix services, and perceived service quality emerge as significant factors contributing to the observed decline in Netflix subscriptions. The study underscores the importance of these variables in shaping consumer decisions and preferences in the increasingly competitive streaming market. \u0000Theoretical Contribution/Originality: This research contributes to the existing literature by shedding light on the intricate interplay between consumer behavior and brand switching in the context of streaming services. The study's originality lies in its exploration of the unique factors, namely variety-seeking, dissatisfaction, and service quality, influencing the migration of subscribers from one platform to another. By uncovering these dynamics, the research provides valuable theoretical insights that can inform both academia and industry stakeholders, offering a deeper understanding of the challenges and opportunities within the evolving landscape of streaming services in Indonesia.","PeriodicalId":505907,"journal":{"name":"Social Science Studies","volume":"732 ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140474778","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
M. I. Mansyuri, Rizki Iskandar, Mutmainnah, M. Ramadhan
Consumer loyalty is a deep commitment to repurchase or subscribe to a product or service consistently for the future, and does not affect the existing environment or existing efforts or marketing efforts carried out, as well as other things that potential for the possibility of consumers switching to competing companies. This research was conducted with the aim of finding out the influence of trust and product quality on consumer loyalty for Scarlet Whitening skincare in Dompu Regency. This research is a quantitative descriptive research with the analytical tool used in this research is SPSS V13. SPSS is statistical data processing software which functions to analyze and manage statistics to make it easier for researchers to organize, interpret and process the data they obtain. The population in this study were Scarlet Whitening skincare consumers in Dompu Regency who met the research criteria, with a sample size of 42 respondents, on average women aged 21-30 with high school education and income <500.000. The research results show that trust and product quality factors greatly influence consumer loyalty. Therefore, companies must continue to improve the quality of their products to maintain consumer trust so that they can create consumers who are loyal to Scarlett Whitening skincare products.
{"title":"Trust, Product Quality, and Consumer Loyalty of Scarlett Whitening Skincare","authors":"M. I. Mansyuri, Rizki Iskandar, Mutmainnah, M. Ramadhan","doi":"10.47153/sss37.8572023","DOIUrl":"https://doi.org/10.47153/sss37.8572023","url":null,"abstract":"Consumer loyalty is a deep commitment to repurchase or subscribe to a product or service consistently for the future, and does not affect the existing environment or existing efforts or marketing efforts carried out, as well as other things that potential for the possibility of consumers switching to competing companies. This research was conducted with the aim of finding out the influence of trust and product quality on consumer loyalty for Scarlet Whitening skincare in Dompu Regency. This research is a quantitative descriptive research with the analytical tool used in this research is SPSS V13. SPSS is statistical data processing software which functions to analyze and manage statistics to make it easier for researchers to organize, interpret and process the data they obtain. The population in this study were Scarlet Whitening skincare consumers in Dompu Regency who met the research criteria, with a sample size of 42 respondents, on average women aged 21-30 with high school education and income <500.000. The research results show that trust and product quality factors greatly influence consumer loyalty. Therefore, companies must continue to improve the quality of their products to maintain consumer trust so that they can create consumers who are loyal to Scarlett Whitening skincare products.","PeriodicalId":505907,"journal":{"name":"Social Science Studies","volume":"564 ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140472324","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Measuring intentions or intentions in establishing a new business (new venture creation) needs to be done because in starting a business, various initial decisions are significantly related to forming business goals and strategies that can later determine the direction, sustainability, and growth of a business. The purpose of this study was to determine the influence of entrepreneurship education and entrepreneurial environment on entrepreneurial intentions through entrepreneurial motivation in private vocational school students in Mojokerto Regency. The population in this study was 233 students of Private Vocational School in Mojokerto Regency-Data collection using closed questionnaires. Data analysis techniques use descriptive statistics and Structural Equation Modelling Partial Least Squares (SEM-PLS). The results showed that 1. There is a direct influence of entrepreneurship education on entrepreneurial motivation; 2. There is an influence of the entrepreneurial environment on entrepreneurial motivation; 3. There is a direct influence of entrepreneurship education on entrepreneurial intentions; 4. There is a direct influence of the entrepreneurial environment on entrepreneurial intentions; 5. There is a direct influence of entrepreneurial motivation on entrepreneurial intentions; 6. There is an indirect influence of entrepreneurship education on entrepreneurial intentions through entrepreneurial motivation; 7. There is an indirect influence of the entrepreneurial environment on entrepreneurial intentions and entrepreneurial motivation
{"title":"The Influence of Entrepreneurship Education and Entrepreneurial Environment on Entrepreneurial Intentions Through Entrepreneurial Motivation in Private Vocational School Students in Mojokerto Regency","authors":"Sinda Octin Aryati","doi":"10.47153/sss41.8452024","DOIUrl":"https://doi.org/10.47153/sss41.8452024","url":null,"abstract":"Measuring intentions or intentions in establishing a new business (new venture creation) needs to be done because in starting a business, various initial decisions are significantly related to forming business goals and strategies that can later determine the direction, sustainability, and growth of a business. The purpose of this study was to determine the influence of entrepreneurship education and entrepreneurial environment on entrepreneurial intentions through entrepreneurial motivation in private vocational school students in Mojokerto Regency. The population in this study was 233 students of Private Vocational School in Mojokerto Regency-Data collection using closed questionnaires. Data analysis techniques use descriptive statistics and Structural Equation Modelling Partial Least Squares (SEM-PLS). The results showed that 1. There is a direct influence of entrepreneurship education on entrepreneurial motivation; 2. There is an influence of the entrepreneurial environment on entrepreneurial motivation; 3. There is a direct influence of entrepreneurship education on entrepreneurial intentions; 4. There is a direct influence of the entrepreneurial environment on entrepreneurial intentions; 5. There is a direct influence of entrepreneurial motivation on entrepreneurial intentions; 6. There is an indirect influence of entrepreneurship education on entrepreneurial intentions through entrepreneurial motivation; 7. There is an indirect influence of the entrepreneurial environment on entrepreneurial intentions and entrepreneurial motivation","PeriodicalId":505907,"journal":{"name":"Social Science Studies","volume":"618 ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140472305","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The SVoD streaming service industry is currently being widely used by the public. One of the SVoD platforms available is Netflix. Netflix has the highest number of subscribers compared to other similar services, but while all of its competitors are experiencing an increase in the number of subscribers, Netflix is experiencing a decline. Based on this phenomenon, the aim of the authors to conduct this research is to determine the level of loyalty of Netflix customers in Indonesia through price fairness and e-service quality variables with customer satisfaction as an intervening variable. This study uses a type of quantitative research and used data from a questionnaire. Respondents in this study were users of the Netflix service aged 15 to 40 years. Data obtained from 220 respondents were processed using the Path Analysis technique with AMOS 24. The results of the study show that Price Fairness and E-Service Quality have an positive and significant effect on Customer Satisfaction and Loyalty.
{"title":"The Effect Of Price Fairness And E- Service Quality On Loyalty With Customer Satisfaction As An Intervening (A Study On Netflix Users)","authors":"Jihan Heri","doi":"10.47153/sss36.7772023","DOIUrl":"https://doi.org/10.47153/sss36.7772023","url":null,"abstract":"The SVoD streaming service industry is currently being widely used by the public. One of the SVoD platforms available is Netflix. Netflix has the highest number of subscribers compared to other similar services, but while all of its competitors are experiencing an increase in the number of subscribers, Netflix is experiencing a decline. Based on this phenomenon, the aim of the authors to conduct this research is to determine the level of loyalty of Netflix customers in Indonesia through price fairness and e-service quality variables with customer satisfaction as an intervening variable. This study uses a type of quantitative research and used data from a questionnaire. Respondents in this study were users of the Netflix service aged 15 to 40 years. Data obtained from 220 respondents were processed using the Path Analysis technique with AMOS 24. The results of the study show that Price Fairness and E-Service Quality have an positive and significant effect on Customer Satisfaction and Loyalty.","PeriodicalId":505907,"journal":{"name":"Social Science Studies","volume":"14 5","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139185687","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The mass media is often able to raise and reveal portraits of reality and gender realities that develop in society. Film is one of the mass media that usually uses discourses related to gender reality to be used as a medium to influence society and convey criticism of social practices within it. The Power Of The Dog movie seems to use the discourse of Toxic Masculinity which is used to convey criticism of masculinity in men. This study aims to find out and dismantle further texts regarding criticisms of toxic masculinity developed in the movie and their relationship to the current social context. This study uses a qualitative approach with critical discourse analysis by Norman Fairclough through its three-dimensional analysis stages. The results of this study indicate The Power Of The Dog movie has presented and developed criticism of various aspects, contexts and social phenomena regarding toxic masculinity. First, there are still many cases of gender-based violence in society. Second, the increasingly massive movements/actions to fight for gender equality in global society. Third, the dominance of the patriarchal system is still strong, which negatively shackles and harms society. Fourth, many people or communities are starting to realize the importance of understanding gender equality in the system of people’s lives. Fifth, the intuitive context related to the media economy (financial) and institutional characterizations in the movie, basically have represented what is called a typology of autocratic leadership. Keywords : Toxic Masculinity, Patriarchal Domination, Gender, Social Context
{"title":"Critism of Toxic Masculinity in The Power Of The Dog Movie Based on Social Context","authors":"Gogo Prayoga","doi":"10.47153/sss36.6802023","DOIUrl":"https://doi.org/10.47153/sss36.6802023","url":null,"abstract":"The mass media is often able to raise and reveal portraits of reality and gender realities that develop in society. Film is one of the mass media that usually uses discourses related to gender reality to be used as a medium to influence society and convey criticism of social practices within it. The Power Of The Dog movie seems to use the discourse of Toxic Masculinity which is used to convey criticism of masculinity in men. This study aims to find out and dismantle further texts regarding criticisms of toxic masculinity developed in the movie and their relationship to the current social context. This study uses a qualitative approach with critical discourse analysis by Norman Fairclough through its three-dimensional analysis stages. The results of this study indicate The Power Of The Dog movie has presented and developed criticism of various aspects, contexts and social phenomena regarding toxic masculinity. First, there are still many cases of gender-based violence in society. Second, the increasingly massive movements/actions to fight for gender equality in global society. Third, the dominance of the patriarchal system is still strong, which negatively shackles and harms society. Fourth, many people or communities are starting to realize the importance of understanding gender equality in the system of people’s lives. Fifth, the intuitive context related to the media economy (financial) and institutional characterizations in the movie, basically have represented what is called a typology of autocratic leadership. Keywords : Toxic Masculinity, Patriarchal Domination, Gender, Social Context","PeriodicalId":505907,"journal":{"name":"Social Science Studies","volume":" 2","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139197558","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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