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Understanding Engagement in Online Health Communities: A Trust-Based Perspective 理解在线健康社区的参与:基于信任的视角
IF 5.8 3区 管理学 Q1 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2023-01-01 DOI: 10.17705/1jais.00785
R. Connolly, Otávio P. Sanchez, Deborah R. Compeau, F. Tacco
Online health communities (OHCs) represent a popular and valuable resource for those seeking health information, support, or advice. They have the potential to reduce dependency on traditional health information channels, increase health literacy and empower a broader range of individuals in relation to their health management decisions. Successful communities are characterized by high levels of trust in user-generated contributions, which is reflected in increased engagement and expressed through knowledge adoption and knowledge contribution. However, research shows that the majority of OHCs are composed of passive participants who do not contribute via posts, thereby threatening the sustainability of many communities and their potential for empowerment. Despite this fact, the relationship between trust and engagement, specifically the trust antecedents that influence engagement in the OHC community context has not been adequately explained in past research. In this study, we leverage social capital behavior and social exchange theory frameworks in order to provide a more granular trust-based elucidation of the factors that influence individuals’ engagement in OHCs. We collected data from 410 Brazilian participants of Facebook OHCs and tested the research model using partial least squares. The results confirm two new constructs—online community responsiveness and community support—as trust antecedents that influence engagement in OHCs, resulting in knowledge adoption and knowledge contribution responses. These findings contribute to the trust and engagement literatures and to social media research knowledge. From a practitioner perspective, the study findings can serve as an important guide for moderators and managers seeking to develop trusted and impactful OHCs.
在线卫生社区(OHCs)为那些寻求卫生信息、支持或建议的人提供了一种受欢迎和有价值的资源。它们有可能减少对传统卫生信息渠道的依赖,提高卫生知识普及程度,并在卫生管理决策方面赋予更广泛的个人权力。成功的社区的特点是对用户贡献的高度信任,这反映在参与的增加上,并通过知识的采用和知识的贡献来表达。然而,研究表明,大多数OHCs由被动的参与者组成,他们不通过员额作出贡献,从而威胁到许多社区的可持续性及其赋予权力的潜力。尽管如此,信任与敬业度之间的关系,特别是影响OHC社区背景下敬业度的信任前因,在过去的研究中并没有得到充分的解释。在这项研究中,我们利用社会资本行为和社会交换理论框架,以提供一个更细致的基于信任的因素,影响个人在ohc中的参与。我们收集了410名巴西Facebook ohc参与者的数据,并使用偏最小二乘法对研究模型进行了测试。研究结果证实,在线社区响应和社区支持这两个新结构是影响OHCs参与的信任前因,从而导致知识采纳和知识贡献反应。这些发现有助于信任和参与文献以及社交媒体研究知识。从从业者的角度来看,研究结果可以为寻求发展可信和有影响力的ohc的调节者和管理者提供重要指导。
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引用次数: 3
Internet of Things and Competitive Advantage: A Dynamic Capabilities Perspective 物联网与竞争优势:动态能力视角
IF 5.8 3区 管理学 Q1 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2023-01-01 DOI: 10.17705/1jais.00807
Yulia W. Sullivan, S. Wamba, M. Dunaway
Internet of Things (IoT) is one of the enabling technologies of Industry 4.0. Although IoT has shown great promise for organizations, its practical use in generating value alone or in combination with existing IT capabilities remains unclear. Drawing upon the literature on dynamic capabilities and innovation capability, we propose IoT-enabled innovation capability (IoT-IC), consisting of three dimensions (IoT use for sensing, seizing, and reconfiguring) to explain competitive advantage. We examine three ordinary IT capabilities (flexible IT infrastructure, IT business experience, and relationship infrastructure) as the predictors of IoT-IC. We also test the moderating effect of competitive aggressiveness in influencing the relationship between IoT-IC and competitive advantage. Analysis of survey data from 175 U.S. companies provides empirical support for our research model. The results suggest that flexible IT infrastructure, IT business experience, and relationship infrastructure are positively associated with IoT-IC. Furthermore, the effect of IoT-IC on competitive advantage is positively moderated by competitive aggressiveness. The results point to the important role of existing IT capabilities in shaping IoT-IC and expand our understanding of the relationship between IoT-IC and competitive advantage at different levels of competitive aggressiveness.
物联网(IoT)是工业4.0的使能技术之一。尽管物联网已经为组织展示了巨大的前景,但它在单独创造价值或与现有IT能力相结合方面的实际应用仍不清楚。借鉴动态能力和创新能力方面的文献,我们提出了物联网创新能力(IoT- ic),包括三个维度(物联网用于感知、抓住和重新配置)来解释竞争优势。我们研究了三种普通的IT能力(灵活的IT基础设施,IT业务经验和关系基础设施)作为物联网- ic的预测因素。我们还检验了竞争攻击性在影响物联网与竞争优势关系中的调节作用。175家美国公司的调查数据分析为我们的研究模型提供了实证支持。结果表明,灵活的IT基础设施、IT业务经验和关系基础设施与物联网集成呈正相关。此外,物联网对竞争优势的影响受竞争侵略性的正向调节。研究结果指出了现有IT能力在塑造物联网集成电路中的重要作用,并扩展了我们对物联网集成电路与不同竞争侵略性水平的竞争优势之间关系的理解。
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引用次数: 2
Digital Sustainability in Information Systems Research: Conceptual Foundations and Future Directions 信息系统研究中的数字可持续性:概念基础和未来方向
IF 5.8 3区 管理学 Q1 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2023-01-01 DOI: 10.17705/1jais.00825
Julia Kotlarsky, I. Oshri, Nevena Sekulic
In this editorial, we develop the concept of digital sustainability for the IS community. By systematically reviewing the Green IT and Green IS literatures, we show that the IS field has lagged behind current discourse in practice and therefore lacks the conceptualization of the relationships between digital technologies and sustainability. Digital sustainability is defined in this editorial as the development and deployment of digital resources and artifacts toward improving the environment, society, and economic welfare. We hope that this editorial motivates IS researchers to engage in digital sustainability as an emerging research area.
在这篇社论中,我们为IS社区提出了数字可持续发展的概念。通过系统地回顾绿色IT和绿色IS的文献,我们发现IS领域在实践中落后于当前的话语,因此缺乏数字技术与可持续性之间关系的概念化。在这篇社论中,数字可持续性被定义为开发和部署数字资源和人工制品,以改善环境、社会和经济福利。我们希望这篇社论能够激励信息系统研究人员将数字可持续发展作为一个新兴的研究领域。
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引用次数: 0
"My Precious!": A Values-Affordances Perspective on the Adoption of Bitcoin “我的珍贵!”:采用比特币的价值-支持视角
IF 5.8 3区 管理学 Q1 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2023-01-01 DOI: 10.17705/1jais.00790
Constantin Lichti, A. Tumasjan
Given the growing pervasiveness of information systems (IS) in everyday life, recent research has acknowledged that IS technologies are often not value free but are instead infused with fundamental personal values. However, little is known about how such values explain why people assimilate these technologies and their affordances. In the intriguing case of Bitcoin, personal values—especially libertarian political values—played an essential role in clarifying the ideological underpinnings of Bitcoin and its early adoption. Consequently, we draw on research on personal values and affordance theory to develop and test a model explicating how these personal values guide individuals toward using IS applications with salient affordances that address their values. Specifically, we hypothesize and test how individuals’ personal values (i.e., libertarian political values) influence their attitudes toward Bitcoin affordances and their Bitcoin use behavior using data from a multiple administration survey of 236 users and nonusers of Bitcoin. Our results indicate that libertarian political values affect individuals’ attitudes toward Bitcoin affordances, which in turn mediate the effects of these values on actual Bitcoin use. Our findings advance the field by demonstrating the importance of integrating values into the conceptualization of IS technology affordances.
鉴于信息系统(IS)在日常生活中的日益普及,最近的研究已经承认,IS技术往往不是没有价值的,而是注入了基本的个人价值观。然而,对于这些价值观如何解释人们为什么吸收这些技术及其功能,人们知之甚少。在比特币的有趣案例中,个人价值观——尤其是自由主义政治价值观——在澄清比特币的意识形态基础及其早期采用方面发挥了至关重要的作用。因此,我们利用对个人价值观和负担能力理论的研究来开发和测试一个模型,该模型解释了这些个人价值观如何引导个人使用具有突出负担能力的信息系统应用程序来解决他们的价值观。具体来说,我们假设并测试了个人的个人价值观(即自由主义政治价值观)如何影响他们对比特币的态度,以及他们对比特币的使用行为,使用的数据来自对236名比特币用户和非用户的多重管理调查。我们的研究结果表明,自由主义政治价值观影响个人对比特币的态度,这反过来又调解了这些价值观对比特币实际使用的影响。我们的研究结果通过证明将价值整合到信息系统技术支持的概念化中的重要性,推动了该领域的发展。
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引用次数: 2
Sensing the Future: A Design Framework for Context-Aware Predictive Systems 感知未来:情境感知预测系统的设计框架
IF 5.8 3区 管理学 Q1 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2023-01-01 DOI: 10.17705/1jais.00821
M. Avital, S. Chatterjee, Szymon J. Furtak
Sensors embedded in smart objects, smart machines, and smart buildings produce ever-growing streams of contextual data that convey information of interest about their operating environment. Although an increasing number of industries have embraced the utilization of sensors in routine operations, no clear framework is available to guide designers who aim to leverage contextual data collected from these sensors to develop predictive systems. In this paper, we applied design science research methodology to develop and evaluate a general framework that can help designers build predictive systems utilizing sensor data. Specifically, we developed a framework for designing context-aware predictive systems (CAPS). We then evaluated the framework through its application in MAN Diesel & Turbo, which served as a case company. The framework can be generalized into a class of demand-forecasting problems that rely on sensor-generated contextual data. The CAPS framework is unique and can help practitioners make better-informed decisions when designing context-aware predictive systems.
嵌入智能物体、智能机器和智能建筑中的传感器产生不断增长的上下文数据流,这些数据流传达有关其操作环境的相关信息。尽管越来越多的行业已经接受了传感器在日常操作中的应用,但没有明确的框架可以指导设计人员利用从这些传感器收集的上下文数据来开发预测系统。在本文中,我们应用设计科学研究方法来开发和评估一个通用框架,该框架可以帮助设计师利用传感器数据构建预测系统。具体来说,我们开发了一个设计上下文感知预测系统(CAPS)的框架。然后,我们通过其在作为案例公司的MAN Diesel & Turbo中的应用来评估该框架。该框架可以概括为一类依赖于传感器生成的上下文数据的需求预测问题。caps框架是独特的,可以帮助从业者在设计上下文感知预测系统时做出更明智的决策。
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引用次数: 0
Digital Resilience: A Conceptual Framework for Information Systems Research 数字弹性:信息系统研究的概念框架
IF 5.8 3区 管理学 Q1 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2023-01-01 DOI: 10.17705/1jais.00842
Yenni Tim, D. Leidner
In this editorial, we explore the role of IS in shaping the capacity to recover from exogenous shocks. Based on a synthesis of existing literature, we discuss the interplay between IS and resilience, as examined by various streams of research, and consolidate these insights under the banner of “digital resilience.” Our exploration culminates in a new conceptual framework of digital resilience from which we formulate avenues for future research. Through this work, we aim to encourage and support further research and practical strategies focused on digital resilience, ultimately strengthening our collective capacity to navigate the diverse disruptions of our shared future.
在这篇社论中,我们探讨了IS在塑造从外部冲击中恢复的能力方面的作用。在综合现有文献的基础上,我们通过各种研究流讨论了IS与弹性之间的相互作用,并在“数字弹性”的旗帜下巩固了这些见解。我们的探索在数字弹性的新概念框架中达到高潮,从中我们制定了未来研究的途径。通过这项工作,我们的目标是鼓励和支持以数字复原力为重点的进一步研究和实用战略,最终增强我们的集体能力,以应对我们共同未来的各种干扰。
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引用次数: 0
A Process for Managing Digital Transformation: An Organizational Inertia Perspective 管理数字化转型的过程:组织惯性的视角
IF 5.8 3区 管理学 Q1 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2023-01-01 DOI: 10.17705/1jais.00819
Evgeny A. Kaganer, R. Gregory, Suprateek Sarker
Digital transformation is often described as organizational change that is simultaneously triggered and enabled by digital technologies. As with other types of organizational transformation, overcoming organizational inertia lies at the heart of digital transformation. However, our understanding of the specific processes employed by incumbent firms to overcome organizational inertia in digital transformation is currently limited. In this paper, we draw on the case study of AsiaBank, a large traditional bank in Asia, to explore the microfoundations of how incumbent firms tackle different types of inertia as they embark on a digital transformation journey. We identify four key digital transformation processes—i.e., embracing the consumerization of digital technologies, diffusing and appropriating digital business practices, enabling distributed organizing, and revamping IT architecture—that combine to reduce negative psychology, sociocognitive, sociotechnical, political, and economic inertia in digital transformation. Our findings expand the extant view on the role of agency in overcoming organizational inertia and contribute to the literature at the intersection of digital innovation and transformation.
数字化转型通常被描述为由数字技术同时触发和实现的组织变革。与其他类型的组织转型一样,克服组织惯性是数字化转型的核心。然而,我们对现有企业在数字化转型中克服组织惯性的具体过程的理解目前是有限的。在本文中,我们以亚洲大型传统银行亚洲银行为例,探讨现有企业在数字化转型之旅中如何应对不同类型的惯性的微观基础。我们确定了四个关键的数字化转型过程,即:,拥抱数字技术的消费化,传播和利用数字商业实践,实现分布式组织,改造IT架构——这些结合起来可以减少数字转型中的负面心理、社会认知、社会技术、政治和经济惯性。我们的研究结果扩展了现有的关于代理在克服组织惯性中的作用的观点,并为数字创新与转型交叉的文献做出了贡献。
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引用次数: 1
Shaping Digital Transformation Pathways: Dynamics of Paradoxical Tensions and Responses 塑造数字化转型路径:矛盾的张力和反应的动态
3区 管理学 Q1 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2023-01-01 DOI: 10.17705/1jais.00852
Christina Soh, Adrian Yeow, Qi Wei Goh
Although the pace of digital transformation (DT) has been accelerating in more organizations, there is still much uncertainty about the ways organizations can achieve the intended outcomes from such efforts. Rather than just focusing on the transformation outcomes, our paper suggests that a more fruitful approach would be to conceptualize DT as a journey that often encounters contradictory tensions. We adopt paradox theory to explain the dynamics through which organizations can manage these tensions while driving their DT efforts. Drawing on extensive review of the DT literature and preexisting research cases of three organizations’ experiences with the DT process, we developed the concept of DT pathways. DT pathways are the varied journeys experienced by organizations as they make strategic shifts - leveraging digital technology and evolving the organization’s business model. We show how DT pathways emerge as organizations adopt different DT strategic intent, actions, and responses to a range of paradoxical tensions. We outline three potential pathways—virtuous, moderate virtuous, and vicious DT pathways—and their attending predictive propositions, which can serve as a guide for managers and researchers involved in DT efforts and research.
尽管数字化转型(DT)的步伐在越来越多的组织中不断加快,但组织通过这种努力实现预期结果的方式仍然存在很多不确定性。我们的论文建议,与其仅仅关注转型结果,不如更有效的方法是将DT概念化为一个经常遇到矛盾紧张关系的旅程。我们采用悖论理论来解释组织在推动其DT工作的同时可以管理这些紧张关系的动态。通过对DT文献的广泛回顾和三个组织在DT过程中已有的研究案例,我们提出了DT路径的概念。数字化发展路径是组织在进行战略转变时所经历的各种旅程——利用数字技术和发展组织的商业模式。我们展示了当组织采用不同的DT战略意图、行动和对一系列矛盾的紧张局势的反应时,DT途径是如何出现的。我们概述了三种可能的路径——良性、适度良性和恶性的DT路径,以及它们的预测命题,可以作为参与DT工作和研究的管理者和研究人员的指南。
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引用次数: 0
The Digital Transformation Conundrum: Labels, Definitions, Phenomena, and Theories 数字化转型难题:标签、定义、现象和理论
IF 5.8 3区 管理学 Q1 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2023-01-01 DOI: 10.17705/1jais.00809
M. Markus, F. Rowe
The forthcoming JAIS special issue on “Envisioning Digital Transformation” is predicated on the assumption that theoretical diversity would be a good thing for the IS field. But making sense of theoretical diversity requires either a common frame of reference or crystal clarity about concept definitions and the phenomena to which they point. In this editorial, we argue that the IS field still lacks the conceptual and empirical clarity needed to benefit from theoretical diversity about digital transformation. The digital transformation label has been applied to the evolution of technology, as well as to the evolution of organizations and society. It has been used to refer to change in entities or processes and to processes of change. It has been used to refer to particular technological artifacts and to particular kinds of data and processing power. This type of diversity risks obscuring the value of diverse theoretical formulations. Only through clear distinctions and precise labeling of older and new phenomena can the IS field fully benefit from new theories and theoretical elaborations about digital transformation.
即将出版的JAIS特刊“展望数字化转型”是基于这样一个假设,即理论多样性对is领域来说是一件好事。但是,要理解理论的多样性,要么需要一个共同的参考框架,要么需要对概念定义和它们所指向的现象有清晰的认识。在这篇社论中,我们认为信息系统领域仍然缺乏从数字化转型的理论多样性中受益所需的概念和经验清晰度。数字化转型的标签已被应用于技术的演变,以及组织和社会的演变。它已被用来指实体或过程中的变化以及变化的过程。它已经被用来指特定的技术产物和特定类型的数据和处理能力。这种多样性有可能掩盖各种理论表述的价值。只有对新旧现象进行清晰的区分和精确的标记,信息系统领域才能充分受益于数字化转型的新理论和理论阐述。
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引用次数: 4
Policy and Imprecise Concepts: The Case of Digital Transformation 政策和不精确的概念:数字化转型的案例
IF 5.8 3区 管理学 Q1 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2022-03-01 DOI: 10.17705/1jais.00742
Shirley Chen, John King
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引用次数: 4
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