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Addressing Barriers to Mental Health Wellness: Prescriptions for Marketing 解决心理健康障碍:营销处方
IF 7.8 3区 管理学 Q1 BUSINESS Pub Date : 2022-11-08 DOI: 10.1177/07439156221140787
Elyria A. Kemp, C. Davis, McDowell Porter
The rising number of adults living with emotional and mental health challenges is a growing concern. This research examines specific barriers that may preclude individuals from achieving mental health wellness. A model (n = 382) is tested using individuals from the millennial generational cohort to outline key factors that contribute to negative behaviors and barriers that impede mental health engagement. Findings indicate that perceived stigma related to mental health conditions is negatively associated with mental health engagement and positively related to efforts to self-treat by using consumption to manage emotional distress. Trust in a mental health care provider is positively related to interest in seeking help for a mental health condition (motivation) and mental health literacy (ability). Furthermore, interest in seeking help, mental health literacy, and access to mental health services (opportunity) are also positively related to mental health engagement. The authors offer prescriptions for social marketing and public policy to help reduce obstacles to mental health wellness and to encourage the consumption of mental health services. These recommendations are put forth with the intention of heightening mental health engagement and increasing mental health care access such that consumer and societal well-being are enhanced.
越来越多的成年人面临情感和心理健康方面的挑战,这是一个日益令人担忧的问题。这项研究考察了可能妨碍个人实现心理健康的具体障碍。一个模型(n = 382)使用来自千禧一代队列的个体进行测试,以概述导致负面行为和阻碍心理健康参与的障碍的关键因素。研究结果表明,与心理健康状况相关的感知耻辱与心理健康参与呈负相关,与通过消费来管理情绪困扰的自我治疗努力呈正相关。对精神卫生保健提供者的信任与寻求精神卫生状况帮助的兴趣(动机)和精神卫生素养(能力)呈正相关。此外,寻求帮助的兴趣、心理健康素养和获得心理健康服务(机会)也与心理健康参与呈正相关。作者为社会营销和公共政策提供了处方,以帮助减少心理健康障碍,并鼓励心理健康服务的消费。提出这些建议的目的是加强对精神卫生的参与,增加获得精神卫生保健的机会,从而增进消费者和社会的福祉。
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引用次数: 2
How Criminological Theory Can Inform the Role of Marketing in Understanding Radicalization and Deradicalization 犯罪学理论如何在理解激进化和去激进化中告知市场营销的作用
IF 7.8 3区 管理学 Q1 BUSINESS Pub Date : 2022-11-07 DOI: 10.1177/07439156221137634
Brendan Lantz, S. Willis Shaw
On March 15, 2019, a lone gunman entered a mosque in Christchurch, New Zealand, and opened fire, beginning a rampage in which he killed 51 people and injured 40 more. After the incident, it became apparent to authorities— through his manifesto—that the gunman frequented right-wing extremist internet discussion boards, where he developed the worldview that motivated his crimes. On one board, the shooter posted a livestream of the attack, where thousands witnessed the atrocity. Yet, while this trajectory of online radicalization was particularly severe in its outcome, it was not an unfamiliar one. Indeed, one of the defining characteristics of contemporary radicalization is the role that online interaction frequently plays in facilitating extremist radicalization processes. Extremist viewpoints are those relegated to the political fringe, meaning that most people do not hold them. Preinternet, this meant that those interested in spreading extremist attitudes had to struggle to do so within the constraints of geographic boundaries; this was not an easy task, given the social ramifications of open prejudice. With the proliferation of the internet, however, radicalization processes have changed. Motivated parties can find each other easily online, without the spatial and temporal constraints of the offline world, and they can do so anonymously, allowing them to market their ideology to others without fear of consequence or social repercussion. The culmination of these factors has contributed to an online social landscape wherein many of the most popular right-wing extremist forums are predominately characterized by selective exposure to extreme and prejudicial worldviews, commonly referred to as “echo chambers.”
2019年3月15日,一名持枪男子闯入新西兰克赖斯特彻奇一座清真寺,开枪扫射,造成51人死亡,40多人受伤。事件发生后,当局通过他的宣言发现,这名枪手经常出入右翼极端分子的互联网讨论区,在那里他形成了促使他犯罪的世界观。在一个公告板上,枪手发布了袭击的直播,数千人目睹了这一暴行。然而,尽管这种网络激进化轨迹的后果特别严重,但它并不陌生。事实上,当代激进化的一个决定性特征是,在线互动经常在促进极端主义激进化过程中发挥作用。极端主义观点是那些被置于政治边缘的观点,这意味着大多数人不持有这些观点。在互联网出现之前,这意味着那些对传播极端主义态度感兴趣的人必须在地理边界的限制下努力做到这一点;考虑到公开偏见的社会后果,这不是一件容易的事。然而,随着互联网的普及,激进化的过程发生了变化。有动机的各方可以很容易地在网上找到彼此,没有现实世界的空间和时间限制,他们可以匿名这样做,允许他们向他人推销自己的意识形态,而不必担心后果或社会反响。这些因素加在一起,形成了一种网络社会格局,其中许多最受欢迎的右翼极端主义论坛主要以选择性地暴露极端和偏见的世界观为特征,通常被称为“回音室”。
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引用次数: 1
Cause Beneficial or Cause Exploitative? Using Joint Motives to Increase Credibility of Sustainability Efforts 造成利益还是造成剥削?利用共同动机提高可持续性工作的可信度
IF 7.8 3区 管理学 Q1 BUSINESS Pub Date : 2022-10-31 DOI: 10.1177/07439156221138755
K. Wallach, Deidre Popovich
Consumer perceptions of brand motives related to corporate environmental responsibility affect the decisions of both corporations and consumers. Yet prior literature has typically viewed these firm motives as dichotomous, either solely intrinsic or solely extrinsic. The authors argue for a novel approach to positioning sustainability motives, where the brand communicates both intrinsic and extrinsic benefits together, as a joint motive. With a joint motive, a brand can highlight how an effort can benefit both planet and business with a “doing well by doing good” approach. Across five experiments, including a field study on Facebook, this research investigates the positive impact of the joint motive and its ability to enhance the credibility of sustainable initiatives via heightened perceptions of trustworthiness and expertise. Results provide converging evidence for the benefits of presenting a joint motive for sustainability efforts with implications for policy and practice.
消费者对与企业环境责任相关的品牌动机的认知影响着企业和消费者的决策。然而,先前的文献通常认为这些坚定的动机是两分的,要么完全是内在的,要么完全是外在的。作者提出了一种定位可持续发展动机的新方法,即品牌将内在和外在利益结合在一起,作为一种共同动机。有了共同的动机,品牌可以通过“做好事”的方法来强调努力如何使地球和商业都受益。通过五个实验,包括对Facebook的实地研究,本研究调查了共同动机的积极影响,以及它通过提高可信度和专业知识的感知来提高可持续倡议可信度的能力。结果为提出可持续性努力的共同动机对政策和实践的影响的好处提供了趋同的证据。
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引用次数: 2
Drivers of Political Violence in the United States 美国政治暴力的驱动因素
IF 7.8 3区 管理学 Q1 BUSINESS Pub Date : 2022-10-26 DOI: 10.1177/07439156221133763
James A. Piazza
id=4179900. Piazza, James A. (2020), “Politician Hate Speech and Domestic Terrorism,” International Interactions, 46 (3), 431–53. Piazza, James A. (2021), “Sore Losers: Does Terrorism and Approval of Terrorism Increase in Democracies When Election Losers Refuse to Accept Election Results?” Political Research Piazza 13
id = 4179900。(2020),“政治家仇恨言论与国内恐怖主义”,《国际交往》,46(3),431-53。Piazza, James A.(2021),“痛苦的失败者:当选举失败者拒绝接受选举结果时,民主国家的恐怖主义和对恐怖主义的认可是否会增加?”政治研究广场
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引用次数: 2
The Value of Core and Noncore Activity Fit for Corporate Social Responsibility: An Expectation-Based Study of Nonprofit Hospitals 适合企业社会责任的核心与非核心活动价值:基于期望的非营利性医院研究
IF 7.8 3区 管理学 Q1 BUSINESS Pub Date : 2022-10-13 DOI: 10.1177/07439156221134803
Daniele Mathras, A. Grinstein, G. Young, Ngoc H Thai, Spencer Young
Corporate social responsibility (CSR) fit is the congruence between an organization's CSR and core activities. Previously, researchers have typically studied CSR fit as a single dimension, often finding that high-fit CSR is more effective than low-fit CSR for for-profit firms. The current research distinguishes between two dimensions of CSR fit—CSR that fits with core or noncore organizational activities—to uncover how the magnitude of investment in each type of CSR affects customer satisfaction. The authors examine the valuable and understudied context of nonprofit organizations, specifically hospitals. Results of a six-year study of over 1,500 nonprofit hospitals suggest that noncore activity CSR positively predicts customer satisfaction, but core activity CSR does not. These findings are best explained using expectation-based theories (expectancy violation and disconfirmation): customers likely expect core activity CSR from hospitals (e.g., charity care for uninsured patients) but are delighted by noncore activity CSR (e.g., green-space renovations). In addition, noncore activity CSR becomes even more important for customer satisfaction for more affluent hospitals, whereas core activity CSR becomes increasingly important for hospitals when the community socioeconomic status is low. These nuanced results provide guidance for hospitals regarding specific CSR investment strategies that ultimately impact downstream financial reimbursements.
企业社会责任契合度是指企业社会责任与企业核心活动的契合度。此前,研究人员通常将企业社会责任契合度作为单一维度进行研究,通常发现,对于营利性企业来说,高契合度的企业社会责任比低契合度的企业社会责任更有效。目前的研究区分了企业社会责任契合度的两个维度——企业社会责任契合核心组织活动或非核心组织活动——以揭示每种类型的企业社会责任投资规模如何影响客户满意度。作者研究了非营利组织,特别是医院的有价值和未被充分研究的背景。一项对1500多家非营利性医院进行的为期六年的研究结果表明,非核心活动的企业社会责任对客户满意度有积极的预测作用,而核心活动的企业社会责任则没有。这些发现最好的解释是基于期望的理论(期望违反和不确认):客户可能期望医院的核心企业社会责任活动(例如,对未参保患者的慈善护理),但对非核心企业社会责任活动(例如,绿色空间改造)感到高兴。此外,非核心活动企业社会责任对富裕医院的客户满意度更为重要,而在社区社会经济地位较低的医院,核心活动企业社会责任对医院的重要性越来越大。这些微妙的结果为医院提供了具体的企业社会责任投资策略指导,最终影响下游的财务报销。
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引用次数: 0
The Effect of Early Electric Vehicle Subsidies on the Automobile Market 早期电动汽车补贴对汽车市场的影响
IF 7.8 3区 管理学 Q1 BUSINESS Pub Date : 2022-10-13 DOI: 10.1177/07439156221134927
Xi Wu, Jing Gong, Brad N. Greenwood, Yiping Song
Subsidies have become increasingly popular for policy makers to promote the adoption of ecofriendly new technologies. Normally, the costs of these subsidies are nontrivial, underscoring the need to determine their efficacy. This work examines one subsidy used to steer consumers away from outmoded technologies and accelerate the adoption of green technologies: purchase subsidies for electric vehicles (EVs). On the one hand, such subsidies might cannibalize the market for traditional vehicles. On the other hand, such subsidies may result in overall market expansion, with little effect on traditional vehicle purchasing. Leveraging a phased subsidy rollout aimed at the early-stage EV market in China and a difference-in-differences approach, the authors find that subsidies strongly encourage EV purchasing but have little effect on traditional vehicle purchasing. This suggests that market expansion may result from the subsidy during the EV emergence and undermines the expected cannibalization on the traditional market. Further, the expansion effect is larger in cities with more severe air pollution. Finally, results reveal some level of cannibalization in cities of higher income and educational attainment. This suggests that although subsidies have yet to yield the intended cannibalization for the market overall, it is beginning to manifest in some parts of the market.
政策制定者为促进采用环保新技术而提供的补贴越来越受欢迎。通常情况下,这些补贴的成本不是微不足道的,因此需要确定其有效性。这项工作考察了一种用于引导消费者远离过时技术并加速采用绿色技术的补贴:电动汽车(ev)的购买补贴。一方面,这种补贴可能会蚕食传统汽车的市场。另一方面,这类补贴可能导致整体市场扩张,对传统购车影响不大。利用针对中国早期电动汽车市场的分阶段补贴和差异中的差异方法,作者发现补贴有力地鼓励了电动汽车的购买,但对传统汽车的购买影响甚微。这表明,电动汽车出现期间的补贴可能会导致市场扩张,并破坏传统市场的预期蚕食。此外,在空气污染严重的城市,扩张效应更大。最后,研究结果显示,在收入和受教育程度较高的城市,存在一定程度的同类相食现象。这表明,尽管补贴尚未对整个市场产生预期的蚕食,但它已开始在市场的某些部分显现出来。
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引用次数: 1
Differential Response to Corporate Political Advocacy and Corporate Social Responsibility: Implications for Political Polarization and Radicalization 企业政治倡导与企业社会责任的差异反应:对政治极化与激进化的启示
IF 7.8 3区 管理学 Q1 BUSINESS Pub Date : 2022-10-01 DOI: 10.1177/07439156221133073
T. Weber, J. Joireman, David Sprott, Chris Hydock
In recent years, firms have become increasingly involved in sociopolitical issues via corporate political advocacy (CPA) and corporate social responsibility (CSR) while consumers have become more politically polarized and skeptical of political institutions. Merging these developments, the present work examines similarities and differences in response to CPA and CSR, and the implications for consumer polarization and radicalization. Utilizing three studies across numerous domains, the authors demonstrate that (1) CPA results in increased negative sentiment and CSR results in increased positive sentiment on social media; (2) relative to CSR, CPA results in more negative and polarized reactions due to the controversial nature of CPA; and (3) polarized responses to CPA are stronger among consumers lower in political efficacy. Together, the findings shed light on the distinction between CPA and CSR and illustrate how (and among whom) CPA may contribute to polarization and radicalization via negative sentiment expressed through social media and consumer actions. Theoretical contributions, practical implications, and future research directions are detailed.
近年来,企业通过企业政治倡导(CPA)和企业社会责任(CSR)越来越多地参与社会政治问题,而消费者在政治上变得更加两极化,对政治机构持怀疑态度。结合这些发展,本研究考察了对CPA和CSR反应的异同,以及对消费者两极分化和激进化的影响。利用跨多个领域的三项研究,作者证明:(1)CPA导致社交媒体上的负面情绪增加,CSR导致社交媒体上的积极情绪增加;(2)相对于企业社会责任,注册会计师的争议性导致了更多的负面和两极反应;(3)政治效能较低的消费者对CPA的两极分化反应更强烈。总之,这些发现揭示了注册会计师和企业社会责任之间的区别,并说明了注册会计师如何(以及在哪些人中)通过社交媒体和消费者行动表达的负面情绪可能导致两极分化和激进化。并对理论贡献、现实意义及未来研究方向作了详细阐述。
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引用次数: 6
“Upload Your Impact”: Can Digital Enclaves Enable Participation in Racialized Markets? “上传你的影响力”:数字飞地能让你参与种族化的市场吗?
IF 7.8 3区 管理学 Q1 BUSINESS Pub Date : 2022-09-21 DOI: 10.1177/07439156221130960
Myriam Brouard, Katja H. Brunk, M. Campana, Marlon Dalmoro, Marcia Christina Ferreira, B. Figueiredo, Daiane Scaraboto, Olivier Sibai, Andrew N. Smith, Meriam Belkhir
Ethnoracial minorities are often racialized and consequently excluded from various consumption contexts. Racialized market actors strive to overcome exclusion and gain participation in markets; however, these efforts are often insufficient because they cannot create equitable access to market resources, fair opportunities for voice, and empowerment to shape market practices. This research identifies digital enclave movements as a unique means by which racialized market actors redirect their resources and mobilize digital network tools to participate in markets. Using a qualitative study of the digital enclave #MyBlackReceipt, the authors explore tactics supporting the formation and sustenance of digital enclaves and how they support participation in markets. The authors identify five tactics that racialized market actors employ to foster digital enclaves and enhance market participation: legitimizing, delimiting, vitalizing, manifesting, and bridging. Last, the authors provide recommendations for policy makers on how to support and foster more equitable participation of ethnic minority groups in markets while addressing the risks of radicalization and the backlash related to enclaves.
少数民族往往被种族化,因此被排除在各种消费环境之外。种族化的市场行为者努力克服排斥并获得市场参与;然而,这些努力往往是不够的,因为它们不能创造公平获取市场资源的机会、公平的发声机会和塑造市场做法的赋权。这项研究将数字飞地运动确定为一种独特的手段,通过这种手段,种族化的市场参与者可以重新定向他们的资源,并动员数字网络工具参与市场。通过对数字飞地#MyBlackReceipt的定性研究,作者探索了支持数字飞地形成和维持的策略,以及它们如何支持市场参与。作者确定了种族化的市场参与者用来培育数字飞地和增强市场参与的五种策略:合法化、划界、激活、体现和桥接。最后,作者就如何支持和促进少数民族群体更公平地参与市场,同时应对激进化风险和与飞地相关的反弹,为政策制定者提供了建议。
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引用次数: 5
Pharmaceuticals, Marketing, and Society: A New Center of Gravity for Critical Research and Policy 药品、市场营销和社会:关键研究和政策的新重心
IF 7.8 3区 管理学 Q1 BUSINESS Pub Date : 2022-07-10 DOI: 10.1177/07439156221115373
Matthew E. Sarkees, M. Fitzgerald, Cait Lamberton
When we first discussed a special issue on pharmaceuticals, marketing and society, we were focused on translating familiar research topics into this critical industry. In those now distant 2019 “before times,” we looked forward to reading papers related to all aspects of the marketing mix, regulation and practice - hopefully providing insights that were both broad in reach and specific in application. However, around March 2020, it became clear that one medical condition, and pharmaceutical challenge, would draw the world's attention - and with it, change the center of gravity around which our work would revolve. Virtually every major marketing journal turned its gaze on COVID-19, as did many funding agencies, regulatory bodies and companies. As we watched, COVID-19 continued to change, challenging our understanding of the way that pharmaceuticals, marketing and society would contribute, and presenting constant shifts in our conceptualizations of all three.
当我们第一次讨论关于药品、市场营销和社会的特别问题时,我们专注于将熟悉的研究主题转化为这个关键行业。在遥远的2019年“以前的时代”,我们期待着阅读与营销组合、监管和实践的各个方面相关的论文,希望提供既广泛又具体的应用见解。然而,在2020年3月左右,很明显,一种医疗状况和制药挑战将引起全世界的关注,并随之改变我们工作的重心。几乎所有主要营销期刊都将目光投向了COVID-19,许多资助机构、监管机构和公司也是如此。正如我们所看到的,COVID-19继续发生变化,挑战着我们对药品、营销和社会的贡献方式的理解,并使我们对这三者的概念不断发生变化。
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引用次数: 1
Scaling Social Impact: Marketing to Grow Nonprofit Solutions 扩大社会影响:市场营销增长非营利解决方案
IF 7.8 3区 管理学 Q1 BUSINESS Pub Date : 2022-07-01 DOI: 10.1177/07439156221087997
Gia Nardini, Melissa G. Bublitz, C. Butler, Staci Croom-Raley, Jennifer Edson Escalas, Jonathan Hansen, L. Peracchio
Nonprofit organizations addressing societal challenges such as hunger, poverty, and racial inequities want to grow the impact of their promising solutions to these problems—scaling social impact. Yet, local, community-based nonprofits often struggle to identify a path to scale their impact. To address this problem, the authors partnered with 11 nonprofits engaged in social impact scaling. By integrating insights on scaling from these nonprofit research partners together with academic research on scaling across a range of disciplines, they outline a framework for scaling community-based nonprofits and the marketing practices that support it. This research advances a two-stage social impact scaling framework termed “T-shaped Scaling.” Within this framework, the vertical bar of the T refers to “scaling deep,” grounding solutions within a community, and the horizontal bar of the T represents “scaling wide,” adapting and transferring the scaled deep solutions to new communities. This framework advances both conceptual and practical understandings of social impact scaling. Finally, the authors explore the policy implications of social impact scaling and call on researchers in marketing to further investigate the scaling strategies and marketing practices that grow social impact.
解决诸如饥饿、贫困和种族不平等等社会挑战的非营利组织希望扩大其解决这些问题的有希望的解决方案的影响——扩大社会影响。然而,当地的、以社区为基础的非营利组织往往难以找到扩大其影响力的途径。为了解决这个问题,作者与11个从事社会影响扩展的非营利组织合作。通过整合这些非营利研究合作伙伴对规模扩展的见解,以及跨一系列学科的学术研究,他们概述了一个以社区为基础的非营利组织规模扩展的框架,以及支持该框架的营销实践。本研究提出了一个两阶段的社会影响尺度框架,称为“t形尺度”。在这个框架中,T形图的竖线代表“深度扩展”,在一个社区内接地解决方案,而T形图的横线代表“广度扩展”,适应并将深度扩展的解决方案转移到新的社区。该框架推进了对社会影响尺度的概念和实践理解。最后,作者探讨了社会影响扩展的政策含义,并呼吁营销学研究者进一步研究扩大社会影响的扩展策略和营销实践。
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引用次数: 9
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Journal of Public Policy & Marketing
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