Pub Date : 2020-03-02DOI: 10.1108/ijcthr-08-2019-0136
M. Alvarez, Sara Campo, Galia Fuchs
This study aims to explore the topic of perceived terrorism risk and animosity as interrelated within the context of countries suffering from armed struggles and terror. The research investigates how these constructs influence the visitation decisions of millennials.,The investigation focuses on three countries in the Mediterranean basin with varied degrees of risk but who include a conflict area, for comparison purposes. The data was collected through an online questionnaire aimed at young millennial students.,The study confirms that animosity, for the millennial generation, is derived from conflicts and past historical events, or from political and social issues in the target country. In addition, the results show that animosity not only influences the perceived attractiveness of the destination, and through it the intention to visit the place, but also increases the perceptions of terror risk at the destination.,The research corroborates the importance of investigating animosity and perceived risk together. It also empirically verifies the influence of animosity on visitation intentions via the mediating role of perceived attractiveness of the destination and perceived risk of terror.,The study investigates animosity in countries that suffer from armed political conflicts resulting in terror attacks, a context different from that of other already existing studies. The research also examines how animosity and perceived risk interact with each other to influence visitation decisions, a topic which is lacking in the literature.
{"title":"Tourism in conflict zones: animosity and risk perceptions","authors":"M. Alvarez, Sara Campo, Galia Fuchs","doi":"10.1108/ijcthr-08-2019-0136","DOIUrl":"https://doi.org/10.1108/ijcthr-08-2019-0136","url":null,"abstract":"This study aims to explore the topic of perceived terrorism risk and animosity as interrelated within the context of countries suffering from armed struggles and terror. The research investigates how these constructs influence the visitation decisions of millennials.,The investigation focuses on three countries in the Mediterranean basin with varied degrees of risk but who include a conflict area, for comparison purposes. The data was collected through an online questionnaire aimed at young millennial students.,The study confirms that animosity, for the millennial generation, is derived from conflicts and past historical events, or from political and social issues in the target country. In addition, the results show that animosity not only influences the perceived attractiveness of the destination, and through it the intention to visit the place, but also increases the perceptions of terror risk at the destination.,The research corroborates the importance of investigating animosity and perceived risk together. It also empirically verifies the influence of animosity on visitation intentions via the mediating role of perceived attractiveness of the destination and perceived risk of terror.,The study investigates animosity in countries that suffer from armed political conflicts resulting in terror attacks, a context different from that of other already existing studies. The research also examines how animosity and perceived risk interact with each other to influence visitation decisions, a topic which is lacking in the literature.","PeriodicalId":51561,"journal":{"name":"International Journal of Culture Tourism and Hospitality Research","volume":"14 1","pages":"189-204"},"PeriodicalIF":2.5,"publicationDate":"2020-03-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/ijcthr-08-2019-0136","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43418235","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-02-26DOI: 10.1108/ijcthr-10-2019-0193
Paolo Figini, Laura Vici, G. Viglia
This study aims to compare the rating dynamics of the same hotels in two online review platforms (Booking.com and Trip Advisor), which mainly differ in requiring or not requiring proof of prior reservation before posting a review (respectively, a verified vs a non-verified platform).,A verified system, by definition, cannot host fake reviews. Should also the non-verified system be free from “ambiguous” reviews, the structure of ratings (valence, variability, dynamics) for the same items should also be similar. Any detected structural difference, on the contrary, might be linked to a possible review bias.,Travelers’ scores in the non-verified platform are higher and much more volatile than ratings in the verified platform. Additionally, the verified review system presents a faster convergence of ratings towards the long-term scores of individual hotels, whereas the non-verified system shows much more discordance in the early phases of the review window.,The paper offers insights into how to detect suspicious reviews. Non-verified platforms should add indices of scores’ dispersion to existing information available in websites and mobile apps. Moreover, they can use time windows to delete older (and more likely biased) reviews. Findings also ring a warning bell to tourists about the reliability of ratings, particularly when only a few reviews are posted online.,The across-platform comparison of single items (in terms of ratings’ dynamics and speed of convergence) is a novel contribution that calls for extending the analysis to different destinations and types of platform.
{"title":"A comparison of hotel ratings between verified and non-verified online review platforms","authors":"Paolo Figini, Laura Vici, G. Viglia","doi":"10.1108/ijcthr-10-2019-0193","DOIUrl":"https://doi.org/10.1108/ijcthr-10-2019-0193","url":null,"abstract":"This study aims to compare the rating dynamics of the same hotels in two online review platforms (Booking.com and Trip Advisor), which mainly differ in requiring or not requiring proof of prior reservation before posting a review (respectively, a verified vs a non-verified platform).,A verified system, by definition, cannot host fake reviews. Should also the non-verified system be free from “ambiguous” reviews, the structure of ratings (valence, variability, dynamics) for the same items should also be similar. Any detected structural difference, on the contrary, might be linked to a possible review bias.,Travelers’ scores in the non-verified platform are higher and much more volatile than ratings in the verified platform. Additionally, the verified review system presents a faster convergence of ratings towards the long-term scores of individual hotels, whereas the non-verified system shows much more discordance in the early phases of the review window.,The paper offers insights into how to detect suspicious reviews. Non-verified platforms should add indices of scores’ dispersion to existing information available in websites and mobile apps. Moreover, they can use time windows to delete older (and more likely biased) reviews. Findings also ring a warning bell to tourists about the reliability of ratings, particularly when only a few reviews are posted online.,The across-platform comparison of single items (in terms of ratings’ dynamics and speed of convergence) is a novel contribution that calls for extending the analysis to different destinations and types of platform.","PeriodicalId":51561,"journal":{"name":"International Journal of Culture Tourism and Hospitality Research","volume":"14 1","pages":"157-171"},"PeriodicalIF":2.5,"publicationDate":"2020-02-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/ijcthr-10-2019-0193","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41748957","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-02-12DOI: 10.1108/ijcthr-06-2019-0115
D. Severt, A. Tasci
Tourism activities inherently include the liminoid state of mind that impels people to go out of ordinary behavior, some of which is inversionary. The purpose of this paper is to explore travelers’ cruise behavior as related to their needs while entering and experiencing a cruise trip.,A total of 395 vacationers were sampled and surveyed about their selected top three factors for cruising, motivations for cruising and needs while cruising. The sample was grouped into inversioners and rejuvenators to see if there was any evidence of liminoid behavior in cruising needs and what they may be.,The results show that the important reasons to choose cruises for vacation are aligned with past literature showing that people choose cruises for vacation mostly for the good value of the food and beverage bundled with good climate, entertainment appropriate for quality time with family and for rest and relaxation. In addition, the results on motivations to go on a cruise show that lower-level needs on Maslow’s hierarchy of needs have more importance than the higher-level needs.,The current study was conducted on an online platform. Future research with panels of cruise travelers across all the stages of liminoid behavior, before, during and after a cruise trip, may provide valuable findings in terms of changes in needs and motivations.,The inversionary tendency of cruise travelers implies for the cruise industry the need to create an alternative (or inversionary) routine restoring the basic needs, while still providing enough opportunities for self-actualization that may foster balanced travel experiences for human growth and development. Providing a more balanced product and service offering may be strategic for the cruise companies because the activities geared for higher-level needs may provide memorable experiences and hence induce consumer loyalty after the trip is completed.,The focus on eating and drinking during cruises may be providing cruise travelers with instant gratification during the span of the cruise. However, the consequences for the individual travelers, the industry, destinations and the environment may not be as gratifying. For a more responsible tourism, cruise travel may need an image makeover highlighting different packages within a cruise to better align with the desired needs of different segments of cruisers.,The study contributes to the understanding of the second or “transition” stage in liminal theory in tourism and is one of the first to examine the liminoid state of mind using a basic-needs approach for studying cruise traveler needs. Further, it contributes by exploring liminoid behavior of a group of people in the context of the same type of travel, cruise, rather than investigating liminoid behavior across different types of travel, thus allowing segmentation possibilities for the cruise industry.
{"title":"Cruising back to the basic needs","authors":"D. Severt, A. Tasci","doi":"10.1108/ijcthr-06-2019-0115","DOIUrl":"https://doi.org/10.1108/ijcthr-06-2019-0115","url":null,"abstract":"Tourism activities inherently include the liminoid state of mind that impels people to go out of ordinary behavior, some of which is inversionary. The purpose of this paper is to explore travelers’ cruise behavior as related to their needs while entering and experiencing a cruise trip.,A total of 395 vacationers were sampled and surveyed about their selected top three factors for cruising, motivations for cruising and needs while cruising. The sample was grouped into inversioners and rejuvenators to see if there was any evidence of liminoid behavior in cruising needs and what they may be.,The results show that the important reasons to choose cruises for vacation are aligned with past literature showing that people choose cruises for vacation mostly for the good value of the food and beverage bundled with good climate, entertainment appropriate for quality time with family and for rest and relaxation. In addition, the results on motivations to go on a cruise show that lower-level needs on Maslow’s hierarchy of needs have more importance than the higher-level needs.,The current study was conducted on an online platform. Future research with panels of cruise travelers across all the stages of liminoid behavior, before, during and after a cruise trip, may provide valuable findings in terms of changes in needs and motivations.,The inversionary tendency of cruise travelers implies for the cruise industry the need to create an alternative (or inversionary) routine restoring the basic needs, while still providing enough opportunities for self-actualization that may foster balanced travel experiences for human growth and development. Providing a more balanced product and service offering may be strategic for the cruise companies because the activities geared for higher-level needs may provide memorable experiences and hence induce consumer loyalty after the trip is completed.,The focus on eating and drinking during cruises may be providing cruise travelers with instant gratification during the span of the cruise. However, the consequences for the individual travelers, the industry, destinations and the environment may not be as gratifying. For a more responsible tourism, cruise travel may need an image makeover highlighting different packages within a cruise to better align with the desired needs of different segments of cruisers.,The study contributes to the understanding of the second or “transition” stage in liminal theory in tourism and is one of the first to examine the liminoid state of mind using a basic-needs approach for studying cruise traveler needs. Further, it contributes by exploring liminoid behavior of a group of people in the context of the same type of travel, cruise, rather than investigating liminoid behavior across different types of travel, thus allowing segmentation possibilities for the cruise industry.","PeriodicalId":51561,"journal":{"name":"International Journal of Culture Tourism and Hospitality Research","volume":"14 1","pages":"173-187"},"PeriodicalIF":2.5,"publicationDate":"2020-02-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/ijcthr-06-2019-0115","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48790903","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-02-10DOI: 10.1108/ijcthr-06-2019-0120
B. Nghiêm-Phú
This study aims to identify the sensory inputs that tourists use to shape their nightlife experiences.,The situations in three Southeast Asian cities, Bangkok, Kuala Lumpur and Singapore were examined, using tourist reviews posted on tripadvisor.com. A total of 460 data units concerning Bangkok, 373 data units concerning Kuala Lumpur and 453 data units concerning Singapore were compiled and manually analyzed to reveal the frequency of the primary sensory inputs used by the reviewers. Bivariate correlation analysis was additionally performed to reveal the co-occurrences of the sensory inputs that tourists used to form their impressions of each city.,The findings suggest that gustatory inputs were powerful yet unspecific, while visual inputs were vivid and conspicuous. Audio inputs added certain meaningful contributions to some extent for some tourists. However, the distribution of the sensory inputs differed across the three cities. Moreover, the contributions of the olfactory and tactile inputs are largely missing.,With the management of nightlife businesses (small or micro servicescapes), a thoughtful selection for the drink menu is necessary. When possible, a signature drink should be invented and promoted for each place. With the projection and promotion of tourist destinations as nightlifescapes, a sensory marketing approach should be considered. For example, nightlifescapes could be presented and promoted with unique drinks, good views of the city’s landmarks and interesting local music.,Prior to this study, little research has been carried out to investigate tourists’ nightlife experiences and their impressions of nightlifescapes. In addition, little has been done to identify the sensory inputs that tourists use to explain their experiences and impressions.
{"title":"Sensory inputs in tourists’ nightlife experiences – a study of Bangkok, Kuala Lumpur and Singapore","authors":"B. Nghiêm-Phú","doi":"10.1108/ijcthr-06-2019-0120","DOIUrl":"https://doi.org/10.1108/ijcthr-06-2019-0120","url":null,"abstract":"This study aims to identify the sensory inputs that tourists use to shape their nightlife experiences.,The situations in three Southeast Asian cities, Bangkok, Kuala Lumpur and Singapore were examined, using tourist reviews posted on tripadvisor.com. A total of 460 data units concerning Bangkok, 373 data units concerning Kuala Lumpur and 453 data units concerning Singapore were compiled and manually analyzed to reveal the frequency of the primary sensory inputs used by the reviewers. Bivariate correlation analysis was additionally performed to reveal the co-occurrences of the sensory inputs that tourists used to form their impressions of each city.,The findings suggest that gustatory inputs were powerful yet unspecific, while visual inputs were vivid and conspicuous. Audio inputs added certain meaningful contributions to some extent for some tourists. However, the distribution of the sensory inputs differed across the three cities. Moreover, the contributions of the olfactory and tactile inputs are largely missing.,With the management of nightlife businesses (small or micro servicescapes), a thoughtful selection for the drink menu is necessary. When possible, a signature drink should be invented and promoted for each place. With the projection and promotion of tourist destinations as nightlifescapes, a sensory marketing approach should be considered. For example, nightlifescapes could be presented and promoted with unique drinks, good views of the city’s landmarks and interesting local music.,Prior to this study, little research has been carried out to investigate tourists’ nightlife experiences and their impressions of nightlifescapes. In addition, little has been done to identify the sensory inputs that tourists use to explain their experiences and impressions.","PeriodicalId":51561,"journal":{"name":"International Journal of Culture Tourism and Hospitality Research","volume":"14 1","pages":"259-272"},"PeriodicalIF":2.5,"publicationDate":"2020-02-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/ijcthr-06-2019-0120","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41720486","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-02-05DOI: 10.1108/ijcthr-10-2018-0147
Lamya Abbas Darwish Abdulla Lari, Fauzia Jabeen, Shilpa Iyanna
This study aims to develop a framework to identify, categorise and prioritise the dimensions of service quality in theme parks in an Islamic cultural context.,An extensive literature review was conducted to identify service quality dimensions in theme parks in an Islamic cultural context, and a survey tool was used to explore visitors’ opinions of the most important dimensions and sub-dimensions. An analytic hierarchy process was used to prioritise the main criteria and sub-criteria of dimensions of theme park service quality in the United Arab Emirates (UAE). The study identified four main criteria and 24 sub-criteria of service quality for the theme park industry from an Islamic perspective.,Consumables quality and physical environment quality were the top priorities under the main criteria. Availability of halal food was the most important sub-criteria of service quality in theme parks in the UAE, followed by price of food and beverages and staff attitude and behaviour in equal second place, and then quality of food and beverages and quality of facilities, again with equal scores.,The study focused on tourists visiting an emerging country, and the results therefore cannot be generalised to other cultural contexts. This study has developed a comprehensive model of theme park service quality using a hierarchical method. This included both general and Islamic service quality dimensions. This study, therefore, contributes to the “Islamic tourism” literature by identifying the importance of Islamic attributes in evaluating service quality of theme parks in Islamic countries.,The outcome of the study will provide local and international theme parks with explicit ideas about the service quality dimensions that are important in an Islamic cultural context. This will help them to prioritise the critical service quality dimensions, and eventually contribute to the successful management of theme parks.,This study offers new insights into the dimensions of service quality of theme parks in an Islamic cultural context.
{"title":"Prioritising theme park service quality in Islamic contexts: an analytic hierarchy process approach","authors":"Lamya Abbas Darwish Abdulla Lari, Fauzia Jabeen, Shilpa Iyanna","doi":"10.1108/ijcthr-10-2018-0147","DOIUrl":"https://doi.org/10.1108/ijcthr-10-2018-0147","url":null,"abstract":"This study aims to develop a framework to identify, categorise and prioritise the dimensions of service quality in theme parks in an Islamic cultural context.,An extensive literature review was conducted to identify service quality dimensions in theme parks in an Islamic cultural context, and a survey tool was used to explore visitors’ opinions of the most important dimensions and sub-dimensions. An analytic hierarchy process was used to prioritise the main criteria and sub-criteria of dimensions of theme park service quality in the United Arab Emirates (UAE). The study identified four main criteria and 24 sub-criteria of service quality for the theme park industry from an Islamic perspective.,Consumables quality and physical environment quality were the top priorities under the main criteria. Availability of halal food was the most important sub-criteria of service quality in theme parks in the UAE, followed by price of food and beverages and staff attitude and behaviour in equal second place, and then quality of food and beverages and quality of facilities, again with equal scores.,The study focused on tourists visiting an emerging country, and the results therefore cannot be generalised to other cultural contexts. This study has developed a comprehensive model of theme park service quality using a hierarchical method. This included both general and Islamic service quality dimensions. This study, therefore, contributes to the “Islamic tourism” literature by identifying the importance of Islamic attributes in evaluating service quality of theme parks in Islamic countries.,The outcome of the study will provide local and international theme parks with explicit ideas about the service quality dimensions that are important in an Islamic cultural context. This will help them to prioritise the critical service quality dimensions, and eventually contribute to the successful management of theme parks.,This study offers new insights into the dimensions of service quality of theme parks in an Islamic cultural context.","PeriodicalId":51561,"journal":{"name":"International Journal of Culture Tourism and Hospitality Research","volume":"14 1","pages":"225-237"},"PeriodicalIF":2.5,"publicationDate":"2020-02-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/ijcthr-10-2018-0147","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46568959","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-02-03DOI: 10.1108/ijcthr-03-2019-0055
R. Suryandaru
The purpose of this paper is to explore the long-run relationship and causality between economic activity and inbound tourism in the context of the Indonesian economy with a new quantitative methodology.,This research applies a new modified bounds testing approach of Pesaran et al. (2001) by Kripfganz and Schneider (2018) with the period of observation from 1974 to 2017.,The results suggest that there is a unidirectional causality from economic activity to inbound tourism.,This research applies the linear autoregressive distributed lag (ARDL) model and only uses bivariate variables to examine the existence of the tourism-led growth hypothesis. Further studies for the Indonesian case may apply a nonlinear ARDL model. Also, the addition of other socio-economic variables, especially those related to domestic tourism activity, can be applied to improve the model.,This work will provide an alternative quantitative methodology for scholars in studying the relationship between tourism and economic variables.,The findings in this research can complement touristic-public policy decision, and the methodology may be important for knowledge transfer.,This is the first quantitative study to measure tourism-led growth hypothesis in Indonesia by using the latest modified bounds testing approach.
{"title":"Measuring tourism-led growth hypothesis in Indonesia","authors":"R. Suryandaru","doi":"10.1108/ijcthr-03-2019-0055","DOIUrl":"https://doi.org/10.1108/ijcthr-03-2019-0055","url":null,"abstract":"The purpose of this paper is to explore the long-run relationship and causality between economic activity and inbound tourism in the context of the Indonesian economy with a new quantitative methodology.,This research applies a new modified bounds testing approach of Pesaran et al. (2001) by Kripfganz and Schneider (2018) with the period of observation from 1974 to 2017.,The results suggest that there is a unidirectional causality from economic activity to inbound tourism.,This research applies the linear autoregressive distributed lag (ARDL) model and only uses bivariate variables to examine the existence of the tourism-led growth hypothesis. Further studies for the Indonesian case may apply a nonlinear ARDL model. Also, the addition of other socio-economic variables, especially those related to domestic tourism activity, can be applied to improve the model.,This work will provide an alternative quantitative methodology for scholars in studying the relationship between tourism and economic variables.,The findings in this research can complement touristic-public policy decision, and the methodology may be important for knowledge transfer.,This is the first quantitative study to measure tourism-led growth hypothesis in Indonesia by using the latest modified bounds testing approach.","PeriodicalId":51561,"journal":{"name":"International Journal of Culture Tourism and Hospitality Research","volume":"14 1","pages":"295-300"},"PeriodicalIF":2.5,"publicationDate":"2020-02-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/ijcthr-03-2019-0055","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42292958","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-02-03DOI: 10.1108/ijcthr-02-2019-0034
Lei Wang, P. P. Wong, Elangkovan Narayanan Alagas
Prior studies mostly investigated the relationship between the cognitive characteristics of individuals and their pro-environmentalism, addressing the need for green hotel operators to understand the different green purchase patterns of consumers. The problem is that, although consumers claim they are concerned about environmental issues, their purchasing behaviour does not translate, in practical terms, into actually booking green hotels. In other words, the connection between altruism, environmental knowledge and consumer visiting green hotel is fairly unexplored in the literature. This study aims to analyze the relationships of three types of altruism and two types of environmental knowledge with attitude and intention.,An integrated theoretical research model was used, based on the value–belief–norm theory of environmentalism. The collection of 248 questionnaires was followed by subsequent empirical testing of the proposed hypotheses, which was performed using SPSS and AMOS.,The resulting outcomes show a significant positive relationship between green purchase attitude and intention. Further, the biospheric, altruistic and collectivistic values, as well as subjective and objective knowledge were shown to positively influence attitude and intention towards green hotel selection, respectively.,Because of the chosen online sampling method, the research results may lack generalizability. Therefore, researchers are encouraged to test the proposed propositions further.,This paper fulfils an identified need to study how visiting green hotel can be influenced by different types of altruism and environmental knowledge.
{"title":"Antecedents of green purchase behaviour: an examination of altruism and environmental knowledge","authors":"Lei Wang, P. P. Wong, Elangkovan Narayanan Alagas","doi":"10.1108/ijcthr-02-2019-0034","DOIUrl":"https://doi.org/10.1108/ijcthr-02-2019-0034","url":null,"abstract":"Prior studies mostly investigated the relationship between the cognitive characteristics of individuals and their pro-environmentalism, addressing the need for green hotel operators to understand the different green purchase patterns of consumers. The problem is that, although consumers claim they are concerned about environmental issues, their purchasing behaviour does not translate, in practical terms, into actually booking green hotels. In other words, the connection between altruism, environmental knowledge and consumer visiting green hotel is fairly unexplored in the literature. This study aims to analyze the relationships of three types of altruism and two types of environmental knowledge with attitude and intention.,An integrated theoretical research model was used, based on the value–belief–norm theory of environmentalism. The collection of 248 questionnaires was followed by subsequent empirical testing of the proposed hypotheses, which was performed using SPSS and AMOS.,The resulting outcomes show a significant positive relationship between green purchase attitude and intention. Further, the biospheric, altruistic and collectivistic values, as well as subjective and objective knowledge were shown to positively influence attitude and intention towards green hotel selection, respectively.,Because of the chosen online sampling method, the research results may lack generalizability. Therefore, researchers are encouraged to test the proposed propositions further.,This paper fulfils an identified need to study how visiting green hotel can be influenced by different types of altruism and environmental knowledge.","PeriodicalId":51561,"journal":{"name":"International Journal of Culture Tourism and Hospitality Research","volume":"14 1","pages":"63-82"},"PeriodicalIF":2.5,"publicationDate":"2020-02-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/ijcthr-02-2019-0034","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48119964","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-30DOI: 10.1108/ijcthr-05-2019-0095
Montserrat Crespi-Vallbona, Ò. Mascarilla-Miró
The purpose of this paper is to explore the intrinsic components of wine tourism products that satisfy the consumers and analyze the economic development of wine regions, away from consolidated tourist destinations.,The objective of the study is fulfilled by reviewing the literature on culture and gastronomy as tourism-driving forces of hinterland development and the needs of wine lovers in their tourism experiences and then using it to design appropriate research tools to collect empirical data through a survey within the context of a single case study. Thus, the specific case of wine origin certification, denomination of origin (DO) in the Catalan regional area of Pla de Bages (Barcelona) is the successful case analyzed, through 210 valid questionnaires.,Wine tourism has a long history, although it may appear to be quite recent and innovative. Today’s visitors are well travelled and seek new experiences, authentic contexts and particular or exceptional activities. The findings show that the intrinsic components of wine tourism products that satisfy these consumers are critical to develop wine regions, focusing on the design of activities with significant dose of local identity and wine and gastronomic pairing. Definitely, participation, hedonism, significance, knowledge, nostalgia, tasting, novelty and local culture are the basic ingredients of a memorable and satisfying wine tourism experience.,The present study has several limitations that need to be mentioned. First, this research is a single case study; the Pla de Bages DO serves as the case, focusing on one cultural heritage experience, the large wine vats walking visits. This fact can put the study’s validity in question. Another limitation is that this study is not a longitudinal one, the latter could lead to more accurate findings. It would be interesting to ad in-depth interviews to advance the understanding about how to enhance visits according to the analyzed components.,Sustainable governance of destinations implies the cooperation of private businesses, the public government and the support of the population of the territory, to develop creative and successful tourist products. Economic, social and cultural networks are necessary to create collaboration and innovation, following its mutual interests. The new governance approach based on networks that combines creative, sensorial and locally specific experiences is essential and offers many business opportunities and entrepreneurial options in hinterland regions, located near consolidated tourist destinations. Destination management organizations and private businesses should take into account the structure of the eight aforementioned components when they design oenological tourism activities.,The originality of the paper lies in the knowledge of the crucial components of memorable wine tourism experiences to satisfy visitor expectations. They have to include participation, hedonism, significance, knowledge, local culture, novelty,
本文的目的是探索满足消费者的葡萄酒旅游产品的内在组成部分，并分析葡萄酒地区的经济发展，远离综合旅游目的地。，本研究的目的是通过回顾有关文化和美食作为内陆发展的旅游驱动力以及葡萄酒爱好者在旅游体验中的需求的文献，然后利用这些文献设计适当的研究工具，在单个案例研究的背景下通过调查收集实证数据。因此，通过210份有效问卷，分析了加泰罗尼亚地区（巴塞罗那）葡萄酒原产地认证、原产地名称（DO）的具体案例。，葡萄酒旅游有着悠久的历史，尽管它可能是最近才出现的，而且很有创新性。如今的游客都是游历四方，寻求新的体验、真实的环境以及特殊或特殊的活动。研究结果表明，满足这些消费者的葡萄酒旅游产品的内在组成部分对于开发葡萄酒产区至关重要，重点是设计具有显著当地特色以及葡萄酒和美食搭配的活动。毫无疑问，参与、享乐、意义、知识、怀旧、品尝、新奇和当地文化是令人难忘和满意的葡萄酒旅游体验的基本要素。，本研究有几个局限性需要提及。首先，本研究是一个个案研究；Pla de Bages DO就是这样，专注于一种文化遗产体验，即大型葡萄酒大桶步行参观。这一事实可能会使该研究的有效性受到质疑。另一个局限性是，这项研究不是一项纵向研究，后者可能会得出更准确的结果。做深度访谈的广告，以增进对如何根据分析的组成部分加强访问的理解，这将是一件有趣的事情。，目的地的可持续治理意味着私营企业、公共政府的合作和领土人民的支持，以开发创造性和成功的旅游产品。经济、社会和文化网络是创造合作和创新的必要条件，符合其共同利益。基于网络的新治理方法结合了创造性、感官和当地特有的经验，这一方法至关重要，并在靠近综合旅游目的地的内陆地区提供了许多商业机会和创业选择。目的地管理组织和私营企业在设计酿酒旅游活动时应考虑上述八个组成部分的结构。，本文的独创性在于了解了令人难忘的葡萄酒旅游体验的关键组成部分，以满足游客的期望。它们必须包括参与、享乐主义、意义、知识、当地文化、新奇、品味和怀旧。
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Pub Date : 2020-01-27DOI: 10.1108/ijcthr-06-2019-0113
L. Andreu, E. Bigné, S. Amaro, Jesús Palomo
The purpose of this study is to examine Airbnb research using bibliometric methods. Using research performance analysis, this study highlights and provides an updated overview of Airbnb research by revealing patterns in journals, papers and most influential authors and countries. Furthermore, it graphically illustrates how research themes have evolved by mapping a co-word analysis and points out potential trends for future research.,The methodological design for this study involves three phases: the document source selection, the definition of the variables to be analyzed and the bibliometric analysis. A statistical multivariate analysis of all the documents’ characteristics was performed with R software. Furthermore, natural language processing techniques were used to analyze all the abstracts and keywords specified in the 129 selected documents.,Results show the genesis and evolution of publications on Airbnb research, scatter of journals and journals’ characteristics, author and productivity characteristics, geographical distribution of the research and content analysis using keywords.,Despite Airbnb having a history of 10 years, research publications only started in 2015. Therefore, the bibliometric study includes papers from 2015 to 2019. One of the main limitations is that papers were selected in October of 2019, before the year was over. However, the latest academic publications (in press and earlycite) were included in the analysis.,This study analyzed bibliometric set of laws (Price’s, Lotka’s and Bradford’s) to better understand the patterns of the most relevant scientific production regarding Airbnb in tourism and hospitality journals. Using natural language processing techniques, this study analyzes all the abstracts and keywords specified in the selected documents. Results show the evolution of research topics in four periods: 2015-2016, 2017, 2018 and 2019.
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