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How does supervisor developmental feedback make employees sense the meaning of work? 主管的发展反馈如何让员工感受到工作的意义?
IF 3.2 3区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-06-02 DOI: 10.1111/1744-7941.12376
Yuqi Zhang, Chunping Tan, Na Wang

This article used 677 questionnaires obtained by stratified sampling as a sample and used the hierarchical regression analysis method and the bootstrap method to analyze the data. Based on Self-Determination Theory, this article integrated the Leader-Member Exchange (LMX) situation to explore the mechanism of supervisor developmental feedback on employees' work meaningfulness. The results showed that supervisor developmental feedback aroused employees' work meaningfulness by meeting the autonomy need and relatedness need. Although competence need satisfaction could not enhance employees' work meaningfulness, its development could satisfy the relatedness need and autonomy need and thus boost work meaningfulness. High-quality LMX enhanced the impact of supervisor developmental feedback on relatedness need satisfaction. This article explored the antecedents of employees' work meaningfulness from the perspectives of supervisor behavior and supervisor-subordinate interaction. Our study completely presents the internal mechanism of employees' work meaningfulness from the psychological level, expands on existing research and provides practical guiding value for organizations to activate employees' work meaningfulness.

本文以分层抽样获得的 677 份问卷为样本,采用层次回归分析法和引导法对数据进行了分析。本文以自我决定理论为基础,结合领导-成员交换(LMX)情境,探讨了主管发展性反馈对员工工作意义感的影响机制。结果表明,主管发展性反馈通过满足自主性需要和相关性需要激发了员工的工作意义感。虽然能力需求的满足不能提高员工的工作意义感,但其发展可以满足员工的相关性需求和自主性需求,从而提高员工的工作意义感。高质量的 LMX 增强了主管发展反馈对相关性需求满足的影响。本文从上司行为和上下属互动的角度探讨了员工工作意义感的前因。我们的研究从心理层面完整地呈现了员工工作意义感的内在机制,拓展了现有研究,为组织激活员工的工作意义感提供了实用的指导价值。
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引用次数: 0
Alan Nankervis, Julia Connell, JuliAlana Montague and John Burgess (2021) The Fourth Industrial Revolution: what does it mean for Australian industry? Springer, pp. 239. AlanNankervis, JuliaConnell, JuliAlanaMontague和JohnBurgess(2021)第四次工业革命:对澳大利亚工业意味着什么?b施普林格,第239页。
IF 3.2 3区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-05-24 DOI: 10.1111/1744-7941.12378
Peter Holland
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引用次数: 0
The complexities of employee voice within a multiculturally diverse aged care workforce setting 在多元文化的老年护理工作环境中,员工声音的复杂性
IF 3.2 3区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-05-24 DOI: 10.1111/1744-7941.12375
Adrian Wilkinson, Susan Ressia, Paula K Mowbray

The study of employee voice has primarily focused on mainstream settings (the public sector, manufacturing and larger organisations) within Western countries, where the design of employee voice mechanisms occurs within the context of standard employees (e.g. white, Anglo-Saxon and heterosexual persons) (Greene 2015, Finding a Voice at Work? New Perspectives on Employee Relations, 67–91). This article explores the challenges of managing voice within a residential aged care setting in Australia and seeks to understand how a multiculturally diverse workforce, characterised by culturally and linguistically diverse (CALD) individuals, interprets a range of voice mechanisms provided by management and the factors that influence their use. We present qualitative data from 21 semi-structured interviews conducted with employees, management and key support staff. We show that managers tend to emphasise downward communication more than voice and that all workers, regardless of their cultural background, perceived barriers to speaking up. Despite general support for voice within the organisation from all stakeholders, our research shows that organisational factors such as budgetary constraints shrunk the voice agenda and created a culture in which employees feared raising issues and concerns. Furthermore, we found that cultural, language and literacy issues associated with such a workforce added a degree of complexity to employee voice and that voice could be muted due to these factors. Our research provides an opportunity to rethink the voice literature by drawing on the diversity literature in the context of multiculturally diverse workforce settings, highlighting missed opportunities for inclusive voice practices.

对员工声音的研究主要集中在西方国家的主流环境(公共部门,制造业和大型组织),其中员工声音机制的设计发生在标准员工(例如白人,盎格鲁撒克逊人和异性恋者)的背景下(Greene 2015,在工作中寻找声音?员工关系的新视角,67-91)。本文探讨了在澳大利亚的住宅养老环境中管理语音的挑战,并试图了解以文化和语言多样性(CALD)个人为特征的多元文化多元化劳动力如何解释管理层提供的一系列语音机制以及影响其使用的因素。我们提供了21个半结构化访谈的定性数据,访谈对象包括员工、管理层和主要支持人员。我们发现,管理者往往更强调向下沟通,而不是发声,所有员工,不管他们的文化背景如何,都觉得说出来有障碍。尽管组织内所有利益相关者普遍支持发声,但我们的研究表明,预算限制等组织因素缩减了发声议程,并创造了一种员工害怕提出问题和担忧的文化。此外,我们发现与这种劳动力相关的文化、语言和识字问题增加了员工声音的复杂性,并且由于这些因素,员工的声音可能会被压制。我们的研究提供了一个机会,通过在多元文化多样化的劳动力环境中借鉴多样性文献,重新思考声音文学,强调错过了包容性声音实践的机会。
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引用次数: 0
Factors and key interactions influencing successful employment outcomes for people with disabilities 影响残疾人成功就业结果的因素和关键互动
IF 3.2 3区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-05-24 DOI: 10.1111/1744-7941.12377
Paul Ikutegbe, Melanie Randle, Lynnaire Sheridan, Robert Gordon, Sara Dolnicar

Responding to the UN Convention on the Rights of People with Disabilities, many countries are trying to improve economic and social participation for people with disabilities. Yet, workforce participation remains substantially lower for people with disabilities than for people without disabilities. Building on a recently developed model of factors that influence mainstream employment outcomes for people with disabilities, this study utilises the social model of disability to examine the perceived relative importance of each factor and the interactions between them. We conducted 47 semi-structured interviews with people with disabilities, employers and disability employment services providers to identify eight factors that were most important in achieving successful employment outcomes: nature of the disability, disability disclosure, personal motivation, employer attitudes, job characteristics, corporate culture and climate, government support and societal attitudes. Eight interactions between the factors were also identified. Findings provide insights that can guide the implementation of structural changes to ensure better employment outcomes for people with disabilities.

为响应联合国《残疾人权利公约》,许多国家都在努力提高残疾人的经济和社会参与度。然而,残疾人参与劳动力市场的程度仍然远远低于非残疾人。本研究以最近开发的影响残疾人主流就业结果的因素模型为基础,利用残疾的社会模型来研究每个因素的相对重要性以及它们之间的相互作用。我们对残疾人、雇主和残疾人就业服务提供者进行了 47 次半结构式访谈,以确定对实现成功就业结果最重要的八个因素:残疾性质、残疾披露、个人动机、雇主态度、工作特点、企业文化和氛围、政府支持和社会态度。此外,还确定了各因素之间的八种相互作用。研究结果提供了一些见解,可以指导结构改革的实施,确保残疾人获得更好的就业成果。
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引用次数: 0
Improving employee outcomes in the remote working context: a time-lagged study on digital-oriented training, work-to-family conflict and empowering leadership 改善远程工作环境下的员工成果:一项关于数字化培训、工作与家庭冲突和授权领导的时间滞后研究
IF 3.2 3区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-05-02 DOI: 10.1111/1744-7941.12374
Nhat Tan Pham, Tran Hoang Tuan, Vo Thi Ngoc Thuy, Hung Trong Hoang, Giang Hoang

Drawing on social exchange theory, this study develops a research framework that highlights the moderating role of empowering leadership and the link between digital-oriented training programs and employee outcomes in the context of remote work. We conducted a study utilizing the time-lagged research design. Data were collected from 259 supervisor–employee dyads working in companies located in different regions in Vietnam. The results demonstrate that a training program for digital skills enhances employees' perceived organizational support, which, in turn, reduces work-to-family conflict. By exploring the moderating role of empowering leadership, this study supports the moderation and moderated mediation models. Particularly, both direct and indirect influences are stronger when empowering leadership is high, and weaker if empowering leadership is low. Additionally, we highlight the impact of easing work-to-family conflicts on employee job satisfaction and performance in a new context: remote working. Finally, we discuss managerial and theoretical contributions and limitations.

利用社会交换理论,本研究开发了一个研究框架,强调了在远程工作背景下,授权领导的调节作用以及数字化培训计划与员工成果之间的联系。我们利用时间滞后研究设计进行了一项研究。数据收集自在越南不同地区的公司工作的259对主管-员工。结果表明,数字技能培训计划提高了员工对组织支持的感知,从而减少了工作与家庭的冲突。通过探究授权领导的调节作用,本研究支持了授权领导的调节和被调节的中介模型。特别是,当授权领导高时,直接和间接影响都更强,当授权领导低时,直接和间接影响都更弱。此外,我们强调了缓解工作与家庭冲突对员工工作满意度和绩效在新背景下的影响:远程工作。最后,我们讨论了管理和理论的贡献和局限性。
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引用次数: 1
Traditional, transitional and new performance management practices in Australian organisations: incidence, coverage and perceived effectiveness 澳大利亚组织的传统、过渡和新的绩效管理实践:发生率、覆盖面和感知有效性
IF 3.2 3区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-04-25 DOI: 10.1111/1744-7941.12372
John Shields, Sunghoon Kim, Anjali Chhetri, Pauline Stanton, Alan Nankervis

The shortcomings of traditional performance management practices (PMS) are widely acknowledged. There is growing interest in ‘New Performance Management’, suggesting a shift from an evaluative to a developmental focus. In Australia, little is known about the current utilisation of both ‘old’ and ‘new’ practices. Using survey data from Australian Human Resources Institute (AHRI) members we examine the incidence, coverage and perceived effectiveness of ‘traditional’, ‘transitional’ and ‘new’ practices in Australian organisations. Further, since data were gathered during the COVID-19 pandemic, we examine the reported effects of pandemic-related disruptions on practice intensity. Although descriptive results suggest that both workforce size and sector may be associated with practice incidence, regression results indicate that sectoral effects are non-significant, and size matters only in relation to traditional practice use. However, our regression results indicate that COVID-19's impact is significantly related to all three practice categories. Furthermore, overall PMS effectiveness is not rated highly.

传统绩效管理实践(PMS)的缺点已得到广泛认可。人们对“新绩效管理”越来越感兴趣,这表明从评估转向发展。在澳大利亚,人们对目前“旧”和“新”做法的使用情况知之甚少。利用澳大利亚人力资源研究所(AHRI)成员的调查数据,我们研究了澳大利亚组织中“传统”、“过渡”和“新”做法的发生率、覆盖率和感知有效性。此外,由于数据是在新冠肺炎大流行期间收集的,我们研究了与流行病相关的中断对练习强度的影响。尽管描述性结果表明,劳动力规模和部门可能与实践发生率有关,但回归结果表明,部门影响并不显著,规模仅与传统实践使用有关。然而,我们的回归结果表明,新冠肺炎的影响与所有三个实践类别显著相关。此外,PMS的总体有效性评价不高。©2023作者。John Wiley&Sons Australia,Ltd代表澳大利亚人力资源研究所(AHRI)出版的《亚太人力资源杂志》。
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引用次数: 0
COVID in Australia: HR managers' challenges and opportunities COVID在澳大利亚:人力资源经理的挑战和机遇
IF 3.2 3区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-04-19 DOI: 10.1111/1744-7941.12373
Julie Connell, John Burgess, Roslyn Larkin

Transitions to working from home due to the COVID pandemic led to a proliferation of literature and industry reports on changed work practices. However, this study set out to advance understanding of how human resource professionals managed the crises – adding to the limited literature on this perspective. Data was collected during late 2020/early 2021 through interviews with human resource professionals. Data was analysed using coding techniques enabling findings to be organised into relevant concepts and categories. Contributions to practice include the range of challenges and opportunities associated with working from home, which are outlined here as technical and behavioural recommendations. These include the need for improved IT support and IT literacy across the workforce; issues linked to employee isolation, managing privacy, workload, and the management of remote employees. This paper draws on institutional theory, stressing the importance of context in shaping HRM strategies in times of crises.

由于新冠肺炎疫情,向在家工作的转变导致了关于工作实践变化的文献和行业报告的激增。然而,这项研究旨在加深对人力资源专业人员如何管理危机的理解,增加了关于这一观点的有限文献。数据是在2020年末/2021年初通过对人力资源专业人士的采访收集的。使用编码技术对数据进行分析,使研究结果能够组织成相关的概念和类别。对实践的贡献包括与在家工作相关的一系列挑战和机会,这些挑战和机会在这里作为技术和行为建议概述。其中包括需要改善整个劳动力的IT支持和IT素养;与员工隔离、管理隐私、工作量和远程员工管理相关的问题。本文借鉴制度理论,强调情境在危机时期人力资源管理战略制定中的重要性。©2023 John Wiley&Sons Australia,有限公司。
{"title":"COVID in Australia: HR managers' challenges and opportunities","authors":"Julie Connell,&nbsp;John Burgess,&nbsp;Roslyn Larkin","doi":"10.1111/1744-7941.12373","DOIUrl":"10.1111/1744-7941.12373","url":null,"abstract":"<p>Transitions to working from home due to the COVID pandemic led to a proliferation of literature and industry reports on changed work practices. However, this study set out to advance understanding of how human resource professionals managed the crises – adding to the limited literature on this perspective. Data was collected during late 2020/early 2021 through interviews with human resource professionals. Data was analysed using coding techniques enabling findings to be organised into relevant concepts and categories. Contributions to practice include the range of challenges and opportunities associated with working from home, which are outlined here as technical and behavioural recommendations. These include the need for improved IT support and IT literacy across the workforce; issues linked to employee isolation, managing privacy, workload, and the management of remote employees. This paper draws on institutional theory, stressing the importance of context in shaping HRM strategies in times of crises.</p>","PeriodicalId":51582,"journal":{"name":"Asia Pacific Journal of Human Resources","volume":null,"pages":null},"PeriodicalIF":3.2,"publicationDate":"2023-04-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49153455","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Promoting employee career growth: the benefits of sustainable human resource management 促进员工职业发展:可持续人力资源管理的好处
IF 3.2 3区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-04-06 DOI: 10.1111/1744-7941.12371
Bao Cheng, Xiaotong Yu, Yun Dong, Chong Zhong

To achieve sustainable development, research has indicated that organizations and individuals should be aware of the significance of sustainable human resource management (HRM) practices. However, relatively little research has investigated individual outcomes. This study links sustainable HRM practices with an important individual outcome: career growth. Using social cognitive career theory, this study investigated psychological capital and career growth as beneficial outcomes of sustainable HRM practices, proposing person–organization (P-O) fit as a key boundary condition. Based on time-lagged survey data collected from a Chinese company, the study found that sustainable HRM practices could significantly promote psychological capital and career growth. Moreover, P-O fit magnified the beneficial impact of sustainable HRM practices on psychological capital while further moderating the mediating effect of psychological capital. When P-O fit was high, the effects of sustainable HRM practices on psychological capital and career growth were stronger. In addition, we discussed theoretical contributions and practical implications.

研究表明,要实现可持续发展,组织和个人都应认识到可持续人力资源管理(HRM)做法的重要意义。然而,对个人成果的研究相对较少。本研究将可持续人力资源管理实践与一项重要的个人成果--职业成长联系起来。利用社会认知职业理论,本研究调查了心理资本和职业成长作为可持续人力资源管理实践的有益结果,并提出了个人-组织(P-O)契合作为关键的边界条件。基于从一家中国企业收集到的时滞调查数据,研究发现可持续人力资源管理实践能显著促进心理资本和职业成长。此外,P-O契合度放大了可持续人力资源管理实践对心理资本的有利影响,同时进一步调节了心理资本的中介效应。当 P-O 契合度高时,可持续人力资源管理实践对心理资本和职业成长的影响更强。此外,我们还讨论了理论贡献和实践意义。
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引用次数: 0
Smartdevice use in a COVID-19 world: Exploring work–family conflict and turnover intentions 2019冠状病毒病世界中智能设备的使用:探索工作-家庭冲突和离职意图
IF 3.2 3区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-04-05 DOI: 10.1111/1744-7941.12370
Simon Wilkinson, Jarrod Haar

Technology has made life more complex, and mobile working (mWork) captures the way employees’ smart-device use (e.g. smartphones, laptops etc.) can facilitate working during family time at home and what the effects of this use are. Engaging in mWork is expected to be detrimental to employee outcomes. In this study, mWork is explored as it relates to turnover intentions and work–family and family–work conflict, with conflict expected to mediate the influence on turnover. Furthermore, given the potential dynamics from gender and parental status, these are both included as moderators, and ultimately a moderated mediation model is tested. Using data from 419 New Zealand employees just after New Zealand's lockdown finished in May 2020, there is overall strong support found for the direct and mediation hypotheses. Overall, mWork influences turnover intentions by blurring the line between work and personal life (leading to higher work–family and family–work conflict), and these also influence turnover intentions.

科技使生活变得更加复杂,移动办公(mWork)抓住了员工使用智能设备(如智能手机、笔记本电脑等)在家庭时间方便工作的方式,以及这种使用的影响。参与mWork预计会对员工的工作成果产生不利影响。本研究探讨了mWork与离职意向、工作-家庭和家庭-工作冲突的关系,冲突有望调解对离职的影响。此外,考虑到性别和父母地位的潜在动态,这些都被包括为调节因素,并最终测试了一个被调节的中介模型。在新西兰于2020年5月结束封锁后不久,利用419名新西兰员工的数据,对直接假设和中介假设进行了全面有力的支持。总体而言,mWork通过模糊工作和个人生活之间的界限(导致更高的工作-家庭和家庭-工作冲突)影响离职意图,这些也影响离职意图。
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引用次数: 1
From opportunity to threat: the non-linear relationship between voice frequency and job performance via voice endorsement 从机会到威胁:语音背书与工作绩效之间的非线性关系
IF 3.2 3区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-03-23 DOI: 10.1111/1744-7941.12368
Limei Zhang, Hui Chen

How managers evaluate employees' ideas and when they endorse or reject them have always been concerns. Based on categorization theory, we theorize that middle managers with multiple responsibilities and limited resources tend to label excessive voices as threats instead of opportunities. We thus propose an inverted U-shaped relationship between voice frequency and voice endorsement that sequentially influences job performance. Further, perceived task interdependence, related to how an individual makes sense of issues in the team, will influence voice content and moderate the curvilinear relationship between voice frequency and job performance through voice endorsement. A three-wave time-lagged survey of Chinese firms, including 299 employees and 37 supervisors, provided convergent support for this theoretical model. Our research contributes to the voice literature by exploring how middle managers' limited resources and multiple responsibilities influence their voice evaluation process. This research thus has practical implications for both organizations and employees, as it suggests organizations allocate resources to facilitate managers' implementation of voice and provides suggestions for effective voice experience.

管理者如何评价员工的想法以及何时认可或拒绝员工的想法一直是人们关注的问题。基于分类理论,我们推断,肩负多重职责且资源有限的中层管理者倾向于将过多的声音视为威胁而非机遇。因此,我们提出了声音频率与声音认可之间的倒 U 型关系,这种关系会依次影响工作绩效。此外,感知到的任务相互依赖性与个人如何理解团队中的问题有关,它将影响声音内容,并通过声音认可缓和声音频率与工作绩效之间的曲线关系。对中国企业进行的三波时滞调查(包括 299 名员工和 37 名主管)为这一理论模型提供了趋同支持。我们的研究通过探讨中层管理者的有限资源和多重责任如何影响他们的声音评价过程,为声音研究做出了贡献。因此,这项研究对组织和员工都有实际意义,因为它建议组织分配资源以促进管理者实施话语权,并为有效的话语权体验提供了建议。
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引用次数: 0
期刊
Asia Pacific Journal of Human Resources
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