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How Do Courts Respond to the Platform Regulation Policy in Protecting Gig Workers? Evidence From Court Decisions in China 法院如何回应平台监管政策保护零工工人?来自中国法院判决的证据
IF 3.9 3区 管理学 Q1 INDUSTRIAL RELATIONS & LABOR Pub Date : 2025-04-10 DOI: 10.1111/1744-7941.70014
Pengxin Xie, Hongyu Chen, Zhengquan Cheng, Wei Fan, Shumin Ge

Governments in many countries struggle to balance the development of the platform economy and the protection of gig workers. In China, the State Council promulgated the Guiding Opinion in August 2019, marking a shift from promoting platform development to protecting gig workers' rights. This study analyses 562 work-related injury disputes involving food delivery platforms to evaluate how courts have responded to the platform regulation policy. The results show that the Guiding Opinion has prompted courts to assign greater liability to platforms in cases involving crowd-sourced riders. However, in cases involving special delivery riders, the probability and proportion of claims have decreased since the promulgation of the policy. These findings contribute to the literature on gig workers by highlighting the impact of government policy on court rulings regarding platform employment disputes. Adopting active protection policies and rational judicial behaviour can effectively protect gig workers.

许多国家的政府都在努力平衡平台经济的发展和对零工工人的保护。在中国,国务院于2019年8月颁布了《指导意见》,标志着从促进平台发展到保护零工工人权利的转变。本研究分析了562起涉及外卖平台的工伤纠纷,以评估法院如何应对平台监管政策。结果显示,《指导意见》促使法院在涉及众包骑手的案件中,将更大的责任分配给平台。然而,在涉及特殊快递骑手的案件中,自该政策颁布以来,索赔的概率和比例有所下降。这些发现通过强调政府政策对法庭裁决对平台就业纠纷的影响,为零工工作者的文献做出了贡献。采取积极的保护政策和理性的司法行为可以有效地保护零工工人。
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引用次数: 0
The Critical Role of Psychological Risk and Safety in Eliciting Worker Well-Being 心理风险和安全在激发工人幸福感中的关键作用
IF 3.9 3区 管理学 Q1 INDUSTRIAL RELATIONS & LABOR Pub Date : 2025-03-18 DOI: 10.1111/1744-7941.70009
Rebecca Loudoun, Hetal Doshi, Keith Townsend, Kenneth Cafferkey, Adam Robertson

Psychosocial factors are well-known determinants of workers' health and well-being, and considerable research exists on how organisations can manage stress at work. Most existing research draws on theories from psychological sciences and applies them using a narrow approach, and consequently, recommendations usually involve organisations minimising demands on employees and maximising organisational resources. Despite these advances, research continues to find differences between the well-being of workers operating under similar working conditions, suggesting a broader understanding of the mechanism through which psychosocial hazards impact well-being is needed. Based on survey data from over 800 employees in Malaysia, we find that deterioration in worker well-being resulting from psychosocial hazards at work is moderated by how safe employees feel to speak up about interpersonal problems at work (known as psychological safety). We conclude that a broader HR approach that looks beyond individual factors in work demands and resources is needed to manage stress at work.

众所周知,社会心理因素是工人健康和福祉的决定因素,有关组织如何管理工作压力的研究也相当多。大多数现有的研究都借鉴了心理科学的理论,并使用了一种狭隘的方法来应用它们,因此,建议通常涉及组织对员工的需求最小化和组织资源最大化。尽管取得了这些进展,但研究仍在继续发现在类似工作条件下工作的工人的幸福感之间存在差异,这表明需要对社会心理危害影响幸福感的机制有更广泛的了解。根据对马来西亚800多名员工的调查数据,我们发现,员工在谈论工作中的人际关系问题时的安全感(即心理安全),会缓和工作中心理社会危害导致的员工幸福感下降。我们的结论是,需要一个更广泛的人力资源方法,超越工作需求和资源中的个人因素来管理工作压力。
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引用次数: 0
Electronic Performance Monitoring and Employee Creativity in the Digital Era: Cultural Variations in Power Distance 电子绩效监控与数字时代的员工创造力:权力距离的文化差异
IF 3.9 3区 管理学 Q1 INDUSTRIAL RELATIONS & LABOR Pub Date : 2025-03-18 DOI: 10.1111/1744-7941.70005
Nian Pengxiang, Pei Jialiang, Liu Shanshi, Liu Min, Xiong Li

With the emergence of digital technologies, electronic performance monitoring (EPM) is becoming more prevalent in the Asian workplace. However, the consensus on EPM and Asian culture has not been updated with technological advancements. This study investigates the impact of the dualistic functions of EPM on employee creativity, considering power distance within the framework of the job demands-resources model. Based on a sample of 276 employee-colleague dyads from a Chinese company, we found that for employees with high (vs. low) power distance orientation, the positive impact of developmental EPM on employee creativity through harmonious passion is attenuated, as the job resources provided by developmental EPM, which require autonomy from employees, are perceived as psychological burdens. Conversely, the negative impact of deterrent EPM on employee creativity through obsessive passion is amplified, as the job demands imposed by deterrent EPM are seen as duties to be adhered to. This study sheds light on the crucial role that cultural orientation plays in the effectiveness of EPM and highlights the necessity for managers to consider cultural factors when implementing EPM in the digital era.

随着数字技术的出现,电子绩效监控(EPM)在亚洲的工作场所变得越来越普遍。然而,关于EPM和亚洲文化的共识并没有随着技术的进步而更新。本研究在工作需求-资源模型的框架下,考虑权力距离,探讨EPM的二元功能对员工创造力的影响。基于276个中国公司的员工-同事二元样本,我们发现,对于高(与低)权力距离取向的员工,发展性EPM通过和谐激情对员工创造力的积极影响减弱,因为发展性EPM提供的工作资源需要员工的自主性,被视为心理负担。相反,威慑性EPM通过强迫性激情对员工创造力的负面影响被放大,因为威慑性EPM施加的工作要求被视为必须遵守的职责。本研究揭示了文化取向在EPM有效性中所起的关键作用,并强调了管理者在数字时代实施EPM时考虑文化因素的必要性。
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引用次数: 0
Strength in Numbers: How Social Resources Travel Together to Increase Employee Engagement 数量优势:社会资源如何共同流动以提高员工敬业度
IF 3.9 3区 管理学 Q1 INDUSTRIAL RELATIONS & LABOR Pub Date : 2025-03-14 DOI: 10.1111/1744-7941.70008
Peter A. Murray, Kim Southey, Marnie Gibson, John Sands, Derek Ong

Based on a 2021 survey of 273 Australian workers across a range of occupations and industries, our structural equation modelling showed that workplace inclusion is a key driver of social resources for building employee engagement within the organisation. Relative to conservation of resources theory, we discovered that social support, social capital, and workplace inclusion travel as ‘resource caravans’ in which a series of inter-relationships are activated that optimises their effectiveness in building employee engagement. Specifically, employees' experiences of social support has a direct effect on employee engagement while social capital needs to be mediated by experiences of workplace inclusion in order for social capital to influence employees' engaged state. In addition to the direct effect, social capital and social support reciprocally interact as concurrent resources that influence employee engagement through workplace inclusion. Meanwhile, social support increases its impact on employee engagement when mediated by workplace inclusion. We discuss HR practice implications for cultivating social support and social capital via workplace inclusion initiatives, thatas a package of job resources, offer clear efficiency improvements in building employee engagement.

根据2021年对273名来自不同职业和行业的澳大利亚工人的调查,我们的结构方程模型显示,工作场所包容性是在组织内建立员工敬业度的社会资源的关键驱动因素。相对于资源保护理论,我们发现社会支持、社会资本和工作场所包容性作为“资源大篷车”旅行,其中一系列相互关系被激活,优化了它们在建立员工敬业度方面的有效性。具体而言,员工的社会支持体验对员工敬业度有直接影响,而社会资本需要通过工作场所包容体验来中介,才能影响员工的敬业状态。除了直接影响外,社会资本和社会支持作为并行资源相互作用,通过工作场所包容影响员工敬业度。同时,社会支持在以工作场所包容为中介的情况下,增加了对员工敬业度的影响。我们讨论了通过工作场所包容性倡议培养社会支持和社会资本的人力资源实践意义,作为一揽子工作资源,它在建立员工敬业度方面提供了明显的效率提高。
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引用次数: 0
A Review of Graduate Work Readiness Literature: A Conceptual Exploration of the Implications for HRM Research and Practice 研究生工作准备文献综述:人力资源管理研究与实践的概念探索
IF 3.9 3区 管理学 Q1 INDUSTRIAL RELATIONS & LABOR Pub Date : 2025-03-14 DOI: 10.1111/1744-7941.70012
Jessica Borg, Christina M. Scott-Young, Timothy Bartram

Scholars have long discussed the value of human resource management (HRM) led professional learning and development in nurturing human capital for increased competitive advantage. Recently, this has become challenging due to the emergence of increasingly volatile, uncertain, complex and ambiguous (VUCA) environments and global skills shortages. Such pressures pose new questions for HR departments regarding their recruitment and selection, training and development and retention of new talent. Organisations need employees who are work ready. Graduate work readiness (GWR) encompasses attributes that enable individuals to successfully contribute to their workplaces. Despite the relevance of graduate work readiness to HRM practice, research on this topic has been disconnected from the HRM literature. We posit that greater awareness of the concept of graduate work readiness will have important implications for HRM. We use a systematic literature review methodology to examine graduate work readiness strategically and operationally in the talent management of graduating professionals. The novelty of the article is in the development of a conceptual framework underpinned by stakeholder theory to guide HRM professionals to enhance graduate work readiness outcomes. We raise important implications for theory-led research on the integration of graduate work readiness and HRM in the Asia–Pacific region.

学者们长期以来一直在讨论人力资源管理(HRM)领导的专业学习和发展在培育人力资本以增加竞争优势方面的价值。最近,由于越来越不稳定、不确定、复杂和模糊(VUCA)环境的出现以及全球技能短缺,这一目标变得具有挑战性。这些压力给人力资源部门在招聘和选择、培训和发展以及保留新人才方面提出了新的问题。组织需要做好工作准备的员工。毕业生工作准备(GWR)包括使个人能够成功地为工作场所做出贡献的属性。尽管毕业生工作准备与人力资源管理实践相关,但对这一主题的研究已与人力资源管理文献脱节。我们认为,提高对毕业生工作准备概念的认识将对人力资源管理产生重要影响。我们使用系统的文献综述方法来检查毕业生的工作准备战略和操作在应届毕业生的人才管理。这篇文章的新颖之处在于开发了一个以利益相关者理论为基础的概念框架,以指导人力资源管理专业人员提高毕业生工作准备结果。我们提出了亚太地区毕业生工作准备与人力资源管理整合的理论主导研究的重要意义。
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引用次数: 0
Employee Grievance Redressal in China: A Qualitative Study From the Legitimacy Perspective 中国员工申诉:合法性视角下的定性研究
IF 3.9 3区 管理学 Q1 INDUSTRIAL RELATIONS & LABOR Pub Date : 2025-03-09 DOI: 10.1111/1744-7941.70007
Yuhua Xie, Fang Lee Cooke, Lujia Liu

Labour discontent has been rising in China, but knowledge about how workplace grievances are handled and the perceived legitimacy of the grievance and resolution remains limited. Adopting a legitimacy perspective, this study analyzes qualitative data from 358 grievance cases reported by managers and employees, including 191 interviews, and reveals characteristics of employee grievance handling in China. It reveals that employee grievances are mainly handled in an informal manner via a hierarchical order of managers, which does not guarantee fair outcomes. It identifies the key stakeholders involved in grievance redressal and their strategies. Managers and employees deployed various strategies and tactics in the process to achieve favorable outcomes. We conceptualize three types of management strategies: organization-interest-oriented, balance-oriented, and employee-interest-oriented, which leads to differing grievance redressal outcomes. A key issue underpinning these types of management strategies is the lack of effective representational bodies for the workers. The study extends the field of grievance management as an important part of labour relations management from the legitimacy perspective.

中国的劳工不满情绪一直在上升,但有关如何处理工作场所的申诉以及申诉和解决的合法性认知的知识仍然有限。本研究采用合法性视角,分析了由管理者和员工报告的 358 个申诉案例(包括 191 个访谈)中的定性数据,揭示了中国员工申诉处理的特点。研究发现,员工申诉主要是通过管理人员的层级顺序以非正式的方式处理的,这并不能保证结果的公平性。报告确定了参与申诉处理的主要利益相关者及其策略。在此过程中,管理人员和员工采取了各种战略和策略,以取得有利的结果。我们将三种管理策略概念化:以组织利益为导向、以平衡为导向和以员工利益为导向,从而导致不同的申诉处理结果。这些管理策略的一个关键问题是缺乏有效的工人代表机构。本研究从合法性角度扩展了申诉管理领域,将其视为劳动关系管理的重要组成部分。
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引用次数: 0
Green Human Resource Management and Corporate Environmental Performance: The Mediating Role of Corporate Reputation and Green Dynamic Capability 绿色人力资源管理与企业环境绩效:企业声誉和绿色动态能力的中介作用
IF 3.9 3区 管理学 Q1 INDUSTRIAL RELATIONS & LABOR Pub Date : 2025-03-07 DOI: 10.1111/1744-7941.70000
Longdong Wang, Zhengtang Zhang, Su Cui, Hanqiu Zhu

In the context of increasingly severe global environmental pollution, how to promote the harmonious development of enterprises, the ecological environment, and the public, and further improve the environmental performance of enterprises is an urgent problem to be solved. Drawing on resource-based theory and dynamic capability theory, this study conducted an empirical analysis using survey data from 451 enterprises in China. The results showed that green human resource management (GHRM) has a significant positive impact on corporate environmental performance, and corporate reputation and green dynamic capability have a dual mediating effect on the above relationship. In addition, top management environmental support positively moderates the direct relationship between GHRM and corporate reputation and green dynamic capability, and at the same time moderates the indirect effect of GHRM on corporate environmental performance through corporate reputation and green dynamic capability. From the perspective of resource (corporate reputation) and capability (green dynamic capability), this study examines the mechanism of GHRM and corporate environmental performance and provides an integrated framework for scholars to clarify the relationship between the two. It has important theoretical and practical significance for the sustainable development of enterprises.

在全球环境污染日益严重的背景下,如何促进企业、生态环境和公众的和谐发展,进一步提高企业的环境绩效,是一个迫切需要解决的问题。本研究运用资源基础理论和动态能力理论,利用中国451家企业的调查数据进行实证分析。结果表明,绿色人力资源管理对企业环境绩效具有显著的正向影响,企业声誉和绿色动态能力在上述关系中具有双重中介作用。高层管理者环境支持正向调节GHRM与企业声誉和绿色动态能力的直接关系,同时调节GHRM通过企业声誉和绿色动态能力对企业环境绩效的间接影响。本研究从资源(企业声誉)和能力(绿色动态能力)的角度考察了GHRM与企业环境绩效的作用机制,为学者厘清两者之间的关系提供了一个整合的框架。这对企业的可持续发展具有重要的理论和现实意义。
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引用次数: 0
Research Handbook on Human Resource Management and Disruptive TechnologiesBy T. Bondarouk and J. Meijerink (eds.), Cheltenham, UK: Edward Elgar Publishing, 2024. 310 pp. $200 (hardback). ISBN: 978-1-80220-923-5 (cased), 978-1-80220-924-2 (ebook) 人力资源管理与颠覆性技术研究手册,T. Bondarouk和J. Meijerink(编),切尔滕纳姆,英国:爱德华埃尔加出版社,2024。310页,精装本200美元。ISBN: 978-1-80220-923-5 (case), 978-1-80220-924-2(电子书)
IF 3.9 3区 管理学 Q1 INDUSTRIAL RELATIONS & LABOR Pub Date : 2025-02-26 DOI: 10.1111/1744-7941.70006
Peter Holland
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引用次数: 0
Algorithmic Competency of On-Demand Labor Platform Workers: Scale Development, Antecedents, and Consequences 按需劳动平台工人的算法能力:规模发展、前因和后果
IF 3.9 3区 管理学 Q1 INDUSTRIAL RELATIONS & LABOR Pub Date : 2025-02-26 DOI: 10.1111/1744-7941.70004
Lian Zhou, Xue Lei, Mingwei Liu, Xinran Huang, Rui Hou

Despite the highly controlled algorithmic work environment, on-demand labor platform workers may devise strategies to enhance their algorithmic competency (AC), facilitating better adaptation to the system. Yet, the proactive engagement of platform workers with algorithms remains underexplored in empirical research. This study endeavors to fill this gap by developing and validating the first scale of AC, while also shedding light on its antecedents and consequences. Analysis of data from five samples of Chinese on-demand labor platform workers reveals that AC encompasses four dimensions: understanding, embracing, leveraging, and remediating algorithmic management. It is found that AC is positively influenced by social support from peers and cognitive job crafting. Furthermore, AC is shown to account for additional variance in customer-oriented service behavior and identification with gig work, beyond that explained by related constructs. The paper concludes with a discussion on the implications of China's distinctive on-demand economy context for the generalizability of the findings.

尽管算法工作环境受到高度控制,但按需劳动平台的员工可能会制定策略来提高他们的算法能力(AC),从而更好地适应系统。然而,在实证研究中,平台工作人员对算法的主动参与仍未得到充分探索。本研究试图通过开发和验证第一个交流量表来填补这一空白,同时也揭示了其前因后果。通过对五个中国按需劳动平台员工样本数据的分析,我们发现AC包含了四个维度:理解算法管理、拥抱算法管理、利用算法管理和修复算法管理。研究发现,同伴社会支持和认知工作制作对交际能力有正向影响。此外,AC被证明可以解释以客户为导向的服务行为和对零工工作的认同的额外差异,超出相关结构所解释的范围。本文最后讨论了中国独特的按需经济背景对研究结果的普遍性的影响。
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引用次数: 0
The Australian Human Resource Management Profession: Current State and Future Challenges in the Post-COVID World of Work 澳大利亚人力资源管理专业:后covid世界的现状和未来挑战
IF 3.9 3区 管理学 Q1 INDUSTRIAL RELATIONS & LABOR Pub Date : 2025-02-25 DOI: 10.1111/1744-7941.12431
Justine Ferrer, Gerrit J. M. Treuren, Peter Holland, Timothy Bartram

This paper provides a snapshot of the Australian human resource management (HRM) profession at a unique point in time: in the years immediately after the 2020 COVID-19 lockdown. Drawing on the Australian Bureau of Statistics Census data and a survey of HR practitioners, we identify the demographic characteristics of the HR profession, their position and the changing features of human resource management within the organisation. These changes have major implications for HRM practice with aspects such as hybrid working rapidly becoming the new normal. From a theoretical perspective, there is a need to explore these issues in the context of a multi-stakeholder approaches to HRM in this volatile, uncertain, complex, and ambiguous (VUCA) environment.

本文提供了一个独特时间点的澳大利亚人力资源管理(HRM)行业的快照:在2020年COVID-19封锁后的几年里。根据澳大利亚统计局的人口普查数据和对人力资源从业人员的调查,我们确定了人力资源专业的人口特征,他们的地位和组织内人力资源管理的变化特征。这些变化对人力资源管理实践产生了重大影响,混合工作等方面迅速成为新常态。从理论的角度来看,在这种不稳定、不确定、复杂和模糊(VUCA)的环境中,有必要在多利益相关者人力资源管理方法的背景下探索这些问题。
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引用次数: 0
期刊
Asia Pacific Journal of Human Resources
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