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Impact of artificial intelligence in human resource management: a qualitative study in the Malaysian context 人工智能在人力资源管理中的影响:马来西亚背景下的定性研究
IF 3.2 3区 管理学 Q1 Business, Management and Accounting Pub Date : 2022-10-02 DOI: 10.1111/1744-7941.12356
Rani Angammah Sithambaram, Farzana Parveen Tajudeen

This study examines the usage and impact of artificial intelligence (AI) in HRM among 12 companies located in Malaysia. In-depth interviews were conducted with the companies' representatives. Thematic analysis was applied to analyze the data. Results showed that AI in HRM was mainly used for recruitment, talent management, HR shared service operations, learning and development, reporting and analytics and self-service assistance. The results also disclosed that AI usage in HRM could generate operational, managerial, strategic, organizational, informational and compliance benefits for companies. The outcome of this study offers a better understanding of the usage and impact of AI-based software in HRM, hence the better implementation of AI in HRM. Companies in Malaysia can then make better AI investment decisions.

本研究考察了位于马来西亚的12家公司在人力资源管理中人工智能(AI)的使用和影响。我们对这些公司的代表进行了深入的采访。采用主题分析法对数据进行分析。结果显示,人力资源管理中的人工智能主要用于招聘、人才管理、人力资源共享服务运营、学习与发展、报告与分析以及自助协助。研究结果还表明,人工智能在人力资源管理中的应用可以为公司带来运营、管理、战略、组织、信息和合规方面的好处。本研究的结果更好地理解了人工智能软件在人力资源管理中的使用和影响,从而更好地在人力资源管理中实施人工智能。马来西亚的公司可以做出更好的人工智能投资决策。
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引用次数: 4
Human resource development for community development: lessons from a sport-for-development program in rural India 人力资源开发促进社区发展:印度农村体育促进发展项目的经验教训
IF 3.2 3区 管理学 Q1 Business, Management and Accounting Pub Date : 2022-10-01 DOI: 10.1111/1744-7941.12357
Biju Philip, Emma-Louise Seal, Susan Philip

This article aims to contribute to the application of human resources systems and practices in a sport-for-development program for community development. Using a qualitative research approach, this study collected a series of data over a period of 24 months in a rural community setting in India. This article reveals that inputs such as soccer peer-coaching knowledge and opportunities for training not only develop coaching and playing skills and abilities but also can create a socially cohesive space to foster individual, group and community capacity building for improved sport-for-development program outcomes. Using social movement theory, this article illustrates that soccer peer-coaching knowledge can be an enabler in recruiting, training and incentivising participants and volunteer coaches for social action. This article provides a practical and theoretical understanding of using knowledge, skills and abilities to mobilise individuals and assist in the delivery of a sustainable sport-for-development program in a community setting.

本文旨在为社区发展的体育促进发展项目中人力资源系统和实践的应用做出贡献。本研究采用定性研究方法,在印度农村社区环境中收集了为期24个月的一系列数据。本文揭示了诸如足球同伴指导知识和培训机会的投入不仅可以培养教练和比赛技巧和能力,而且可以创造一个社会凝聚力的空间,以促进个人、团体和社区的能力建设,从而改善体育促进发展项目的成果。利用社会运动理论,本文说明了足球同伴指导知识可以成为招募、培训和激励参与者和志愿者教练参与社会行动的推动者。本文提供了运用知识、技能和能力来动员个人并协助在社区环境中实施可持续的体育促进发展计划的实践和理论理解。
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引用次数: 0
Work, life and COVID-19: a rapid review and practical recommendations for the post-pandemic workplace 工作、生活和新冠肺炎-19:疫情后工作场所的快速回顾和实用建议
IF 3.2 3区 管理学 Q1 Business, Management and Accounting Pub Date : 2022-09-28 DOI: 10.1111/1744-7941.12355
Xi Wen Chan, Sudong Shang, Paula Brough, Adrian Wilkinson, Chang-qin Lu

Remote working because of the COVID-19 pandemic has eroded boundaries between work and home, necessitating the need to evaluate the long-term impacts of these changes and mitigate any negative effects on workers' work-life experiences. To do so, we reviewed and examined work-life research published since the start of the pandemic. The review yielded a sample of 303 work-life scholarly articles, with three common themes: 1) work-life boundaries have become more permeable, with behavior-based and time-based work-life conflict emerging as the more salient forms of work-life conflict; 2) technical work demands have increased, as employees grapple with techno-invasion, techno-overload and techno-complexity; and 3) psychological and emotional work demands have intensified. Based on these key findings, we call for multi-level and multi-agency responses to deal with the complex, diverse nature of work-life demands. Specifically, we offer recommendations at the individual-, team/organizational- and societal/governmental-levels to enhance employees' work and non-work lives after the pandemic.

新冠肺炎疫情导致的远程工作侵蚀了工作和家庭之间的界限,因此需要评估这些变化的长期影响,并减轻对工人工作生活体验的任何负面影响。为此,我们回顾并检查了自疫情开始以来发表的工作与生活研究。这篇综述产生了303篇工作与生活学术文章的样本,共有三个主题:1)工作与生活的界限变得更具渗透性,基于行为和基于时间的工作与生活冲突成为工作与生活矛盾的更突出形式;2) 随着员工努力应对技术入侵、技术过载和技术复杂性,技术工作需求增加;3)心理和情感工作需求加剧。基于这些关键发现,我们呼吁多层面和多机构应对工作生活需求的复杂多样性。具体而言,我们在个人、团队/组织以及社会/政府层面提供建议,以改善员工在疫情后的工作和非工作生活。
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引用次数: 15
Capabilities and competencies for digitised human resource management: perspectives from Australian HR professionals 数字化人力资源管理的能力和竞争力:来自澳大利亚人力资源专业人士的观点
IF 3.2 3区 管理学 Q1 Business, Management and Accounting Pub Date : 2022-09-28 DOI: 10.1111/1744-7941.12354
Alan R Nankervis, Roslyn Cameron

This research aimed to identify the HR strategies and functions most likely to be affected by emerging digital technologies and explores the competencies and capabilities required by present and future HR professionals to transform these changing functions. Further, it analyses the developmental roles of educational institutions and professional associations in equipping HR professionals for this transition process. The study employed an exploratory sequential mixed methods research design incorporating two phases. Phase I involved a survey of HR professionals (n = 203) and Phase II involved a focus group of senior HR professionals and HR academics involved in accrediting HR courses nationally in Australia. The findings point to a patchy uptake of smart technologies, artificial intelligences, robotics and algorithm (STARA) technologies in workplaces, with the expected usage of most of these technologies more likely in the future than currently. Most HR functions and HR roles are likely to be affected by these new digital technologies and associated competencies and skills.

本研究旨在确定最有可能受到新兴数字技术影响的人力资源战略和职能,并探讨当前和未来人力资源专业人员转变这些不断变化的职能所需的能力和能力。进一步分析了教育机构和专业协会在人力资源专业人员适应这一转变过程中的发展作用。本研究采用探索性序贯混合方法,研究设计分为两个阶段。第一阶段是对人力资源专业人士的调查(n = 203),第二阶段是对高级人力资源专业人士和人力资源学者的焦点小组的调查,他们参与了澳大利亚全国人力资源课程的认证。研究结果表明,工作场所对智能技术、人工智能、机器人和算法(STARA)技术的采用并不完整,其中大多数技术的预期使用在未来比现在更有可能。大多数人力资源职能和人力资源角色可能会受到这些新的数字技术和相关能力和技能的影响。
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引用次数: 3
Subsidiary staffing strategy and innovation performance in Chinese multinational enterprises: the moderating effect of institutional distance 中国跨国企业子公司人员配置策略与创新绩效:制度距离的调节效应
IF 3.2 3区 管理学 Q1 Business, Management and Accounting Pub Date : 2022-09-09 DOI: 10.1111/1744-7941.12352
Yi She, Yumin Sun, Jin Hong

This article examines the impact of the staffing of foreign subsidiaries of multinational enterprises (MNEs) on the innovation performance of the parent company and the moderating effect of the institutional distance between the host country and the home country. This paper conducts an empirical analysis on the data of 59 mature Chinese MNEs and their 872 overseas subsidiaries over the past 11 years and obtains some interesting results. The results show that the proportion of host country nationals (HCNs) in overseas subsidiaries has a significant positive impact on the innovation performance of the parent company and that it is not a simple linear relationship but rather an inverted U-shaped relationship. As HCNs increase, the ability to acquire knowledge is increasing, while the ability to integrate knowledge is decreasing. Thus, multiplicative combinations of latent mechanisms result in an inverted U-shaped relationship. However, the institutional distance between countries negatively moderates the effect of subsidiary HCN proportions on parent company innovation performance. The findings have important practical implications for the multinational innovation strategies of Chinese MNEs and governments.

本文考察了跨国企业海外子公司人员配置对母公司创新绩效的影响,以及东道国与母国制度距离的调节作用。本文对59家成熟的中国跨国公司及其872家海外子公司过去11年的数据进行了实证分析,得出了一些有趣的结果。研究结果表明,海外子公司东道国国民比例对母公司创新绩效有显著的正向影响,且不是简单的线性关系,而是倒u型关系。随着hcn的增加,获取知识的能力在增强,整合知识的能力在减弱。因此,潜在机制的乘法组合导致倒u型关系。然而,国家之间的制度距离负向调节子公司HCN比例对母公司创新绩效的影响。研究结果对中国跨国公司和政府的跨国创新战略具有重要的现实意义。
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引用次数: 0
Working from home vs working from office in terms of job performance during the COVID-19 pandemic crisis: evidence from China COVID - 19大流行危机期间在家工作与在办公室工作的工作表现:来自中国的证据
IF 3.2 3区 管理学 Q1 Business, Management and Accounting Pub Date : 2022-09-05 DOI: 10.1111/1744-7941.12353
Jingjing Qu, Jiaqi Yan

Despite being a worldwide disaster, the COVID-19 pandemic has also provided an opportunity for renewed discussion about the way we work. By contextualizing in the early periods of China's ending of lockdown policy on COVID-19, this paper offers evidence to respond to an essential discussion in the field of working from home (WFH): In terms of job performance, can WFH replace working from the office (WFO)? The present study compares job performance in terms of quality and productivity between WFH and WFO from 861 Chinese respondents using entropy balance matching, a quasi-experimental methodology. Results reveal that WFH enhances job performance in terms of job quality but lowers it in terms of job productivity. In addition, the present study aims to capture and empirically measure the variations in fundamental job characteristics in terms of job control and job demand between WFH and WFO by applying the job demand control support model. More specifically, we find that job control items, such as ‘talking right’ and ‘work rate’, and job demand items, such as ‘a long time of intense concentration’ and ‘hecticness of the job’, are vital factors that contribute to how these differences exert influence on employees' performance in the context of the pandemic.

尽管COVID - 19大流行是一场全球性的灾难,但它也为重新讨论我们的工作方式提供了机会。本文以中国结束对COVID - 19的封锁政策的早期为背景,为在家工作(WFH)领域的一个重要讨论提供了证据:就工作绩效而言,在家工作能否取代办公室工作(WFO)?本研究使用准实验方法熵平衡匹配,比较了来自861名中国受访者的WFH和WFO在质量和生产力方面的工作绩效。研究结果表明,在工作质量方面,工作效率提高了工作绩效,但在工作效率方面,工作效率降低了工作绩效。此外,本研究旨在利用工作需求控制支持模型,捕捉和实证测量工作控制和工作需求方面的基本工作特征在工作控制和工作需求方面的差异。更具体地说,我们发现工作控制项目,如“说话正确”和“工作效率”,以及工作需求项目,如“长时间高度集中”和“工作忙碌”,是在疫情背景下这些差异如何影响员工绩效的重要因素。
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引用次数: 12
Dan Wheatley (2022) Well-being and the quality of working lives. Edward Elgar Publishing, Cheltenham, UK. 327 pages. DanWheatley(2022)幸福与工作生活质量。爱德华·埃尔加出版社,英国切尔滕纳姆,327页。
IF 3.2 3区 管理学 Q1 Business, Management and Accounting Pub Date : 2022-08-22 DOI: 10.1111/1744-7941.12351
Peter Holland
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引用次数: 0
The structure of ownership and control in organizations: does organizational identification attenuate the relationships of work-to-family conflict and job strain with job search behavior? 组织中的所有权和控制权结构:组织认同是否减弱了工作-家庭冲突和工作压力与求职行为的关系?
IF 3.2 3区 管理学 Q1 Business, Management and Accounting Pub Date : 2022-08-16 DOI: 10.1111/1744-7941.12350
Rhokeun Park, Minseo Kim, Terry A Beehr

Based on conservation of resources theory, this study investigates how work-to-family conflict may lead to job strain and job search behavior. Using social identity theory, it also examines how organizational identification and worker cooperatives influence the relationships of both work-to-family conflict and job strain with job search behavior. Using a longitudinal data set of 305 employees in 25 worker cooperatives and 27 matched conventional corporations, we tested a set of hypotheses through multilevel moderated mediation and mediated moderation analyses. We found that worker cooperatives indirectly moderate, via organizational identification, the associations between work-to-family conflict and job search behavior and between job strain and job search behavior. Our findings suggest that the effects of work-to-family conflict and job strain on job search behavior may be contingent on the structure of ownership and control in organizations and the degree of employees' organizational identification.

本研究基于资源守恒理论,探讨工作与家庭冲突对工作压力与求职行为的影响。运用社会认同理论,研究了组织认同和工人合作社如何影响工作家庭冲突和工作压力与求职行为的关系。本文利用25家工人合作社和27家匹配的传统企业的305名员工的纵向数据集,通过多层次有调节的中介和有调节的中介分析,检验了一组假设。研究发现,通过组织认同,工人合作社间接调节了工作家庭冲突与求职行为、工作压力与求职行为之间的关系。研究结果表明,工作家庭冲突和工作压力对求职行为的影响可能取决于组织的所有权和控制权结构以及员工的组织认同程度。
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引用次数: 1
Wellness programs and employee outcomes: the role of HR attributions 健康计划和员工成果:人力资源归因的作用
IF 3.2 3区 管理学 Q1 Business, Management and Accounting Pub Date : 2022-08-09 DOI: 10.1111/1744-7941.12349
Michelle N. Smidt, Nerina L. Jimmieson, Lisa M. Bradley, Martin R. Edwards

Drawing on the tenets of job demands-resources and conservation of resources theories, it is suggested that HR attributions about wellness programs hold ‘job resource potential’, irrespective of actual participation. It is proposed positive (commitment, compliance) and negative (control, image) attributions about the organization's motivation for offering a wellness program predict employee outcomes. In addition, it is proposed wellness program attributions influence how employees cope with role overload. A sample of 524 Australian employees with access to a wellness program completed a questionnaire. Commitment and compliance buffered the negative effects of role overload on job dissatisfaction. However, commitment created a stress-exacerbating effect of role overload on days impaired due to poor health. Employees with control attributions were buffered from the negative effects of role overload on job dissatisfaction. Overall, results highlight that the underlying theoretical distinction between positive and negative HR attributions across different types of employee outcomes should not be assumed.

根据工作需求-资源和资源保护理论的原则,我们认为人力资源对健康计划的归因具有“工作资源潜力”,无论实际参与与否。提出了积极(承诺,遵守)和消极(控制,形象)归因的组织提供健康计划的动机预测员工的结果。此外,还提出了健康计划归因影响员工应对角色过载的方式。524名参与健康计划的澳大利亚员工完成了一份问卷调查。承诺和依从性缓冲了角色超载对工作不满意的负面影响。然而,在因健康状况不佳而受损的日子里,承诺会造成角色过载的压力加剧效应。具有控制归因的员工可以缓冲角色超载对工作不满意的负面影响。总体而言,研究结果强调,不应该假设不同类型员工结果的积极和消极人力资源归因之间存在潜在的理论差异。
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引用次数: 1
Does gender matter? The trickle-down effect of voluntary green behavior in organizations 性别重要吗?组织中自愿绿色行为的涓滴效应
IF 3.2 3区 管理学 Q1 Business, Management and Accounting Pub Date : 2022-08-04 DOI: 10.1111/1744-7941.12348
Xiaojing Shao, Yuan Jiang, Liyan Yang, Li Zhang

Despite numerous evidence for the leader's role in facilitating employees' green behavior, few studies have delved into the intervening mechanisms of the trickle-down effect transmitting green behavior from leaders to their subordinates. Drawing on social learning theory, we explicate a trickle-down process for voluntary green behavior from leaders to subordinates through leaders' green role model influence and employees' green self-efficacy, with leader gender as a moderator. Analysis of 70 leaders and 190 employees revealed that leaders' green role model influence and employees' green self-efficacy sequentially mediated the relationship between voluntary green behavior of leaders and that of employees. Moreover, both the direct and indirect effects were moderated by leader gender: While the direct effect was stronger for male leaders, the sequential mediating effect was stronger for female leaders. Overall, our study confirms the utility of social learning theory in explaining the trickle-down effect of voluntary green behavior at work.

尽管有大量证据表明领导者在促进员工绿色行为方面的作用,但很少有研究深入探讨领导者向下属传递绿色行为的涓滴效应的干预机制。本研究运用社会学习理论,通过领导者的绿色榜样影响和员工的绿色自我效能感,揭示了领导者向下属自愿绿色行为的涓滴效应过程,并以领导者性别为调节因子。对70名领导者和190名员工的分析发现,领导者的绿色榜样影响和员工的绿色自我效能感依次中介了领导者和员工自愿绿色行为之间的关系。直接效应和间接效应均受领导性别的调节,男性领导的直接效应更强,而女性领导的序贯中介效应更强。总的来说,我们的研究证实了社会学习理论在解释工作中自愿绿色行为的涓滴效应方面的效用。
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引用次数: 5
期刊
Asia Pacific Journal of Human Resources
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