Pub Date : 2023-07-28DOI: 10.1108/whatt-08-2023-178
R. Teare
{"title":"Themed editorial: What is the impact of luxury yachting on the well-being of consumers and relevant stakeholders?","authors":"R. Teare","doi":"10.1108/whatt-08-2023-178","DOIUrl":"https://doi.org/10.1108/whatt-08-2023-178","url":null,"abstract":"","PeriodicalId":51693,"journal":{"name":"Worldwide Hospitality and Tourism Themes","volume":" ","pages":""},"PeriodicalIF":2.2,"publicationDate":"2023-07-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46368359","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-28DOI: 10.1108/whatt-08-2023-179
R. Teare
{"title":"Reflections on the theme issue outcomes: what is the impact of luxury yachting on the well-being of consumers and relevant stakeholders?","authors":"R. Teare","doi":"10.1108/whatt-08-2023-179","DOIUrl":"https://doi.org/10.1108/whatt-08-2023-179","url":null,"abstract":"","PeriodicalId":51693,"journal":{"name":"Worldwide Hospitality and Tourism Themes","volume":" ","pages":""},"PeriodicalIF":2.2,"publicationDate":"2023-07-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43976643","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-24DOI: 10.1108/whatt-03-2023-0042
A. Fotiadis, John L. Rice, Rund Hiyasat
PurposeAs a contribution to current knowledge of luxury yachting, this study applies a theoretical discussion to explain how gratification, social motives, financial risk and status quo interact to predict satisfaction and word-of-mouth intentions among luxury yachting travelers. Additionally, gender moderating effects on antecedent factors of satisfaction were examined.Design/methodology/approachA questionnaire was distributed in the United Arab Emirates, and 228 valid questionnaires were received which were analyzed with AMOS structural equation modeling.FindingsThe results of this study were analyzed using structural equation modeling. According to the results, factors such as gratification, social motives, and the status quo are significantly associated with satisfaction. The degree of satisfaction is directly related to the likelihood of spreading word of mouth. Result differences between males and females can be explained by moderating effects.Originality/valueThis is one of the first studies that examine the antecedents of luxury yachting to satisfaction and word of mouth impact.
{"title":"Antecedents of yacht tourism participants’ satisfaction and word-of-mouth intention","authors":"A. Fotiadis, John L. Rice, Rund Hiyasat","doi":"10.1108/whatt-03-2023-0042","DOIUrl":"https://doi.org/10.1108/whatt-03-2023-0042","url":null,"abstract":"PurposeAs a contribution to current knowledge of luxury yachting, this study applies a theoretical discussion to explain how gratification, social motives, financial risk and status quo interact to predict satisfaction and word-of-mouth intentions among luxury yachting travelers. Additionally, gender moderating effects on antecedent factors of satisfaction were examined.Design/methodology/approachA questionnaire was distributed in the United Arab Emirates, and 228 valid questionnaires were received which were analyzed with AMOS structural equation modeling.FindingsThe results of this study were analyzed using structural equation modeling. According to the results, factors such as gratification, social motives, and the status quo are significantly associated with satisfaction. The degree of satisfaction is directly related to the likelihood of spreading word of mouth. Result differences between males and females can be explained by moderating effects.Originality/valueThis is one of the first studies that examine the antecedents of luxury yachting to satisfaction and word of mouth impact.","PeriodicalId":51693,"journal":{"name":"Worldwide Hospitality and Tourism Themes","volume":" ","pages":""},"PeriodicalIF":2.2,"publicationDate":"2023-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44502792","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-17DOI: 10.1108/whatt-06-2023-0078
I. Arbidāne, Anita Puzule, Daina Znotina, Ramutė Narkūnienė, Jurgita Daubarienė
PurposeThis study analyses the role of tourism in the context of the 2030 Agenda for Sustainable Development, as well as the need to integrate sustainability into tourism policies, which contribute to the development and accessibility of technologies and the quality of society.Design/methodology/approachThis study reviews the accessibility of the tourism industry and the expansion of smart tourism in terms of sustainability, reviewing a wide range of research papers and analysing the concepts, findings and approaches suggested by scientists from various countries, as well as examples from the Baltic States.FindingsThe results reveal that the tourism industry is capable of adapting to changing conditions in modern society in a short enough period, thus contributing to the expansion of smart tourism and their active implementation at tourist attractions. In view of the goals set by the 2030 Agenda for Sustainable Development, the accessibility of tourist attractions to various social groups should be provided through cooperation between public and private organizations.Originality/valueThis study explores the accessibility of tourism attractions and the development of smart tourism in the context of sustainability. Further, the article analyses some best practice examples from the Baltic States, which underpin the adaptation of the tourism industry to the changing conditions, as well as indicating the adaptation of the industry to the demands of modern society.
{"title":"Accessibility and smart tourism: tourism for all and reducing inequalities: a tourism agenda 2030","authors":"I. Arbidāne, Anita Puzule, Daina Znotina, Ramutė Narkūnienė, Jurgita Daubarienė","doi":"10.1108/whatt-06-2023-0078","DOIUrl":"https://doi.org/10.1108/whatt-06-2023-0078","url":null,"abstract":"PurposeThis study analyses the role of tourism in the context of the 2030 Agenda for Sustainable Development, as well as the need to integrate sustainability into tourism policies, which contribute to the development and accessibility of technologies and the quality of society.Design/methodology/approachThis study reviews the accessibility of the tourism industry and the expansion of smart tourism in terms of sustainability, reviewing a wide range of research papers and analysing the concepts, findings and approaches suggested by scientists from various countries, as well as examples from the Baltic States.FindingsThe results reveal that the tourism industry is capable of adapting to changing conditions in modern society in a short enough period, thus contributing to the expansion of smart tourism and their active implementation at tourist attractions. In view of the goals set by the 2030 Agenda for Sustainable Development, the accessibility of tourist attractions to various social groups should be provided through cooperation between public and private organizations.Originality/valueThis study explores the accessibility of tourism attractions and the development of smart tourism in the context of sustainability. Further, the article analyses some best practice examples from the Baltic States, which underpin the adaptation of the tourism industry to the changing conditions, as well as indicating the adaptation of the industry to the demands of modern society.","PeriodicalId":51693,"journal":{"name":"Worldwide Hospitality and Tourism Themes","volume":"1 1","pages":""},"PeriodicalIF":2.2,"publicationDate":"2023-07-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41740250","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-07DOI: 10.1108/whatt-06-2023-0077
Galina Berjozkina, Kenny James Kuruvilla
PurposeThis study aims to examine and analyse data relating to cultural heritage, smart tourism and smart tourism tools for preserving cultural heritage in the Baltic states – Estonia, Latvia and Lithuania.Design/methodology/approachThe paper is based on a qualitative review of data from National tourism board web sites, the UNESCO World Heritage Convention, and the European Heritage Label sites. The paper analyses various sources in terms of cultural heritage and smart tourism and examines different ways of applying smart tourism tools to cultural heritage.FindingsThe findings show that smart tourism, and especially the preservation of cultural heritage in the Baltic states, is not a new thing, and it is rapidly progressing by inventing new technological tools for tourists to use and as well by digitising cultural heritage. Comprehensive examination of three countries shows that there is significant potential already and that there is a way to grow further for each of the countries by applying new technological tools for preservation of a cultural heritage.Originality/valueThe paper reviews data on cultural heritage and smart tourism tools in the Baltic states where it already plays a steady and significant role. Specifically, it contributes to recognition of each of the states on a global level in terms of variety of cultural heritage that is being preserved and digitalised. The originality of the paper is determined by the assessment of the smart tools used for cultural tourism.
{"title":"Smart tourism and cultural heritage in the Baltic states: exploring strategies and tools for sustainable development","authors":"Galina Berjozkina, Kenny James Kuruvilla","doi":"10.1108/whatt-06-2023-0077","DOIUrl":"https://doi.org/10.1108/whatt-06-2023-0077","url":null,"abstract":"PurposeThis study aims to examine and analyse data relating to cultural heritage, smart tourism and smart tourism tools for preserving cultural heritage in the Baltic states – Estonia, Latvia and Lithuania.Design/methodology/approachThe paper is based on a qualitative review of data from National tourism board web sites, the UNESCO World Heritage Convention, and the European Heritage Label sites. The paper analyses various sources in terms of cultural heritage and smart tourism and examines different ways of applying smart tourism tools to cultural heritage.FindingsThe findings show that smart tourism, and especially the preservation of cultural heritage in the Baltic states, is not a new thing, and it is rapidly progressing by inventing new technological tools for tourists to use and as well by digitising cultural heritage. Comprehensive examination of three countries shows that there is significant potential already and that there is a way to grow further for each of the countries by applying new technological tools for preservation of a cultural heritage.Originality/valueThe paper reviews data on cultural heritage and smart tourism tools in the Baltic states where it already plays a steady and significant role. Specifically, it contributes to recognition of each of the states on a global level in terms of variety of cultural heritage that is being preserved and digitalised. The originality of the paper is determined by the assessment of the smart tools used for cultural tourism.","PeriodicalId":51693,"journal":{"name":"Worldwide Hospitality and Tourism Themes","volume":" ","pages":""},"PeriodicalIF":2.2,"publicationDate":"2023-07-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42431154","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-04DOI: 10.1108/whatt-06-2023-0080
A. Zvaigzne, I. Mietule, Inta Kotāne, Sandra Sprudzāne, V. Bartkute-Norkuniene
PurposeThis study aims to examine the main aspects of innovation development regarding digital tools used in the tourism industry in a local area.Design/methodology/approachA qualitative approach and the descriptive analysis technique was employed to analyse completed semi-structured expert survey questionnaires created in Google Forms. The aim is to examine the opportunities and potential for digital innovation in tourism in the Baltic region. Specialists representing tourism and hotel businesses, the guide profession as well as the disciplines of business and economics were selected as experts.FindingsThe experts indicated that digital marketing was very important for tourism development, and it is still considered a new field of science with huge potential. The research results showed that when introducing/developing digital innovations in a local area, tourism companies were faced with low-quality or no data analytics at all. In addition, long-term maintenance of digital tools was not considered, and the investment outweighed the benefits of implementing the technologies.Originality/valueThe study contributes to the development of digital innovation and the identification of problems in a local area.
{"title":"Digital innovations in tourism: the perceptions of stakeholders","authors":"A. Zvaigzne, I. Mietule, Inta Kotāne, Sandra Sprudzāne, V. Bartkute-Norkuniene","doi":"10.1108/whatt-06-2023-0080","DOIUrl":"https://doi.org/10.1108/whatt-06-2023-0080","url":null,"abstract":"PurposeThis study aims to examine the main aspects of innovation development regarding digital tools used in the tourism industry in a local area.Design/methodology/approachA qualitative approach and the descriptive analysis technique was employed to analyse completed semi-structured expert survey questionnaires created in Google Forms. The aim is to examine the opportunities and potential for digital innovation in tourism in the Baltic region. Specialists representing tourism and hotel businesses, the guide profession as well as the disciplines of business and economics were selected as experts.FindingsThe experts indicated that digital marketing was very important for tourism development, and it is still considered a new field of science with huge potential. The research results showed that when introducing/developing digital innovations in a local area, tourism companies were faced with low-quality or no data analytics at all. In addition, long-term maintenance of digital tools was not considered, and the investment outweighed the benefits of implementing the technologies.Originality/valueThe study contributes to the development of digital innovation and the identification of problems in a local area.","PeriodicalId":51693,"journal":{"name":"Worldwide Hospitality and Tourism Themes","volume":" ","pages":""},"PeriodicalIF":2.2,"publicationDate":"2023-07-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48127595","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-04DOI: 10.1108/whatt-06-2023-0072
Zanete Garanti, Galina Berjozkina, Anda Zvaigzne
Purpose
This study aims to provide a summary of the key outcomes and reflections related to the theme issue question, “Smart tourism: what developments and issues are important to the Baltic states?”
Design/methodology/approach
This study utilizes a descriptive approach to summarize the key outcomes of the theme issue. The theme issue focuses on the problems, trends and developments of smart tourism in the Baltic states, namely, Latvia, Lithuania and Estonia.
Findings
The papers in the theme issue explore the emerging concept of smart tourism and the challenges associated with its implementation at the destination level. They also provide updated data on the adoption of smart tourism and aim to engage academics and industry professionals to identify future developments.
Originality/value
This theme issue provides unique perspectives from a variety of stakeholders, including academics, practitioners, industry professionals and policymakers on the key issues, trends and developments shaping the emergence of smart tourism in the Baltic states.
{"title":"Smart tourism: what developments and issues are important to the Baltic states?","authors":"Zanete Garanti, Galina Berjozkina, Anda Zvaigzne","doi":"10.1108/whatt-06-2023-0072","DOIUrl":"https://doi.org/10.1108/whatt-06-2023-0072","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study aims to provide a summary of the key outcomes and reflections related to the theme issue question, “Smart tourism: what developments and issues are important to the Baltic states?”</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>This study utilizes a descriptive approach to summarize the key outcomes of the theme issue. The theme issue focuses on the problems, trends and developments of smart tourism in the Baltic states, namely, Latvia, Lithuania and Estonia.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The papers in the theme issue explore the emerging concept of smart tourism and the challenges associated with its implementation at the destination level. They also provide updated data on the adoption of smart tourism and aim to engage academics and industry professionals to identify future developments.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This theme issue provides unique perspectives from a variety of stakeholders, including academics, practitioners, industry professionals and policymakers on the key issues, trends and developments shaping the emergence of smart tourism in the Baltic states.</p><!--/ Abstract__block -->","PeriodicalId":51693,"journal":{"name":"Worldwide Hospitality and Tourism Themes","volume":"8 1","pages":""},"PeriodicalIF":2.2,"publicationDate":"2023-07-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138534302","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-04DOI: 10.1108/whatt-06-2023-0079
A. Zvaigzne, I. Mietule, Inta Kotāne, Aija Vonoga, R. Meištė
PurposeThe purpose of this study is to provide a thematic literature analysis of smart tourism and the role of stakeholders and synergy relating to the implementation of smart tourism.Design/methodology/approachThe study is based on a review of prior research by various authors on smart tourism and the role of stakeholders and synergy relating to the implementation of smart tourism.FindingsResearch studies define the concept of smart tourism as a form of technological, economic and social evolution, which is influenced by such elements as the Internet, social media, smart devices and mobile applications, among others. Stakeholder theory is based on the organizational context, and various individuals and groups within an organization are mutually supported and influenced by the same organizational goals. The research studies have found that cooperation between internal and external stakeholders could involve designing a tourism strategy, coordinating tourism promotion and branding, raising local tourism awareness, standardizing tourist facilities, making ticket price policies and communicating with tourism stakeholders.Originality/valueThe paper provides a thematic literature review of smart tourism, the role of stakeholders and synergy from the perspective of the implementation of smart tourism.
{"title":"Smart tourism: the role and synergies of stakeholders","authors":"A. Zvaigzne, I. Mietule, Inta Kotāne, Aija Vonoga, R. Meištė","doi":"10.1108/whatt-06-2023-0079","DOIUrl":"https://doi.org/10.1108/whatt-06-2023-0079","url":null,"abstract":"PurposeThe purpose of this study is to provide a thematic literature analysis of smart tourism and the role of stakeholders and synergy relating to the implementation of smart tourism.Design/methodology/approachThe study is based on a review of prior research by various authors on smart tourism and the role of stakeholders and synergy relating to the implementation of smart tourism.FindingsResearch studies define the concept of smart tourism as a form of technological, economic and social evolution, which is influenced by such elements as the Internet, social media, smart devices and mobile applications, among others. Stakeholder theory is based on the organizational context, and various individuals and groups within an organization are mutually supported and influenced by the same organizational goals. The research studies have found that cooperation between internal and external stakeholders could involve designing a tourism strategy, coordinating tourism promotion and branding, raising local tourism awareness, standardizing tourist facilities, making ticket price policies and communicating with tourism stakeholders.Originality/valueThe paper provides a thematic literature review of smart tourism, the role of stakeholders and synergy from the perspective of the implementation of smart tourism.","PeriodicalId":51693,"journal":{"name":"Worldwide Hospitality and Tourism Themes","volume":" ","pages":""},"PeriodicalIF":2.2,"publicationDate":"2023-07-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47935942","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-04DOI: 10.1108/whatt-06-2023-0082
L. Jankova, A. Auziņa, A. Zvirbule
PurposeThe aim is to analyse a regional cultural tourism object in Latvia, focusing on the elements of smart tourism as an indication of opportunities provided by digital technologies and its practical application.Design/methodology/approachThe research employed data from the Central Statistical Office of the Republic of Latvia (hereinafter CSB), publicly available reports by ministries of the Republic of Latvia (hereinafter RoL), the Organization for Economic Cooperation and Development (hereinafter OECD) etc., as well as summarized scientific findings on the research problem. Data on the use of smart technology elements at the Rundale Palace Museum were obtained in two ways: from public reports on the museum in 2016–2021 and additionally an expert interview was conducted with the deputy director of the museum. The expert interview questions were semi-structured.FindingsThe characteristics of cultural tourism indicate the use of ICT in destination management, marketing, planning, process organization and changes in organizational culture. The recognizable elements of smart cultural tourism are the smart travel destination, smart experiences and smart business. 4.0 G technologies are required to ensure the functioning of the elements: artificial intelligence, big data analytics, the Internet of things, blockchain, cloud computing, virtual and augmented reality. Smart cultural tourism is a unified system involving several levels of national and municipal institutions, organizations, entrepreneurs and NGOs. The implementation of smart cultural tourism requires centralized funding to implement and manage digital connectivity between the stakeholders. In the Latvian and Baltic context, the Rundale Palace Museum has been established as a cultural tourism object – a Renaissance palace museum, which is the second most visited museum in Latvia. The Rundale Palace Museum digitizes the services it provides within its financial possibilities, e.g. cloud data for remote purchase of visitor tickets, self-registration of visitors in the single visitor system, augmented reality and mobile applications. The Internet of things is not used, while artificial intelligence is partially used by the museum. At the Rundale Palace Museum as a smart tourist destination, the research did not identify the following features: a technological platform, a smart destination strategy and use of big data. Further, public-private consumer cooperation is not in place. The Rundale Palace Museum was not identified as an element of smart business, as a single smart business ecosystem for cultural tourism has not been created in the entirety of Latvia as yet nor in the Zemgale region in particular. Communication between cooperation partners occurred via telephone.Originality/valueFew research studies on digital solutions for cultural tourism in Latvia and in the region of Zemgale, where the largest Renaissance pearl in Latvia and the Baltic States – the Rundale Palace Museum – is locat
{"title":"Regional smart cultural tourism destinations in a region of Latvia","authors":"L. Jankova, A. Auziņa, A. Zvirbule","doi":"10.1108/whatt-06-2023-0082","DOIUrl":"https://doi.org/10.1108/whatt-06-2023-0082","url":null,"abstract":"PurposeThe aim is to analyse a regional cultural tourism object in Latvia, focusing on the elements of smart tourism as an indication of opportunities provided by digital technologies and its practical application.Design/methodology/approachThe research employed data from the Central Statistical Office of the Republic of Latvia (hereinafter CSB), publicly available reports by ministries of the Republic of Latvia (hereinafter RoL), the Organization for Economic Cooperation and Development (hereinafter OECD) etc., as well as summarized scientific findings on the research problem. Data on the use of smart technology elements at the Rundale Palace Museum were obtained in two ways: from public reports on the museum in 2016–2021 and additionally an expert interview was conducted with the deputy director of the museum. The expert interview questions were semi-structured.FindingsThe characteristics of cultural tourism indicate the use of ICT in destination management, marketing, planning, process organization and changes in organizational culture. The recognizable elements of smart cultural tourism are the smart travel destination, smart experiences and smart business. 4.0 G technologies are required to ensure the functioning of the elements: artificial intelligence, big data analytics, the Internet of things, blockchain, cloud computing, virtual and augmented reality. Smart cultural tourism is a unified system involving several levels of national and municipal institutions, organizations, entrepreneurs and NGOs. The implementation of smart cultural tourism requires centralized funding to implement and manage digital connectivity between the stakeholders. In the Latvian and Baltic context, the Rundale Palace Museum has been established as a cultural tourism object – a Renaissance palace museum, which is the second most visited museum in Latvia. The Rundale Palace Museum digitizes the services it provides within its financial possibilities, e.g. cloud data for remote purchase of visitor tickets, self-registration of visitors in the single visitor system, augmented reality and mobile applications. The Internet of things is not used, while artificial intelligence is partially used by the museum. At the Rundale Palace Museum as a smart tourist destination, the research did not identify the following features: a technological platform, a smart destination strategy and use of big data. Further, public-private consumer cooperation is not in place. The Rundale Palace Museum was not identified as an element of smart business, as a single smart business ecosystem for cultural tourism has not been created in the entirety of Latvia as yet nor in the Zemgale region in particular. Communication between cooperation partners occurred via telephone.Originality/valueFew research studies on digital solutions for cultural tourism in Latvia and in the region of Zemgale, where the largest Renaissance pearl in Latvia and the Baltic States – the Rundale Palace Museum – is locat","PeriodicalId":51693,"journal":{"name":"Worldwide Hospitality and Tourism Themes","volume":"44 1","pages":""},"PeriodicalIF":2.2,"publicationDate":"2023-07-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"62459293","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-04DOI: 10.1108/whatt-06-2023-0086
Iveta Dembovska, A. Kļavinska, Zanda Dimanta-Svilpe, A. Raupelienė
PurposeThis study aims to examine the nature of smart villages and the factors in their development in relation to the tourism industry in the Baltic states.Design/methodology/approachThis research employed theoretical literature analysis to conceptualize the factors contributing to smart village development, discourse analysis (analysis of good smart village branding practice), a qualitative approach and descriptive analysis to analyse semi-structured expert survey e-questionnaires to identify the nature of smart villages, as well as to analyse factors in the development of smart villages in relation to tourism in the Baltic states. Specialists who represent tourism, other businesses and the discipline of economics were chosen as experts.FindingsThe experts indicated that the development of smart villages can contribute to essential and important factors in the development of tourism such as the growth of a creative economy, the development of community culture, values, traditions and symbols, the production of local food, the establishment of unique natural, cultural and recreational objects, as well as improvement in infrastructure and the introduction of new technologies.Originality/valueThe study contributes to an understanding of the development of smart villages, given the important factors that were examined. The smart village approach is a relatively new approach to sustainable rural development and tourism promotion. In Europe, it is a better-known approach to developing local areas and tourism, yet each region has its own distinctive features.
{"title":"Factors in the development of smart villages regarding tourism in the Baltic states","authors":"Iveta Dembovska, A. Kļavinska, Zanda Dimanta-Svilpe, A. Raupelienė","doi":"10.1108/whatt-06-2023-0086","DOIUrl":"https://doi.org/10.1108/whatt-06-2023-0086","url":null,"abstract":"PurposeThis study aims to examine the nature of smart villages and the factors in their development in relation to the tourism industry in the Baltic states.Design/methodology/approachThis research employed theoretical literature analysis to conceptualize the factors contributing to smart village development, discourse analysis (analysis of good smart village branding practice), a qualitative approach and descriptive analysis to analyse semi-structured expert survey e-questionnaires to identify the nature of smart villages, as well as to analyse factors in the development of smart villages in relation to tourism in the Baltic states. Specialists who represent tourism, other businesses and the discipline of economics were chosen as experts.FindingsThe experts indicated that the development of smart villages can contribute to essential and important factors in the development of tourism such as the growth of a creative economy, the development of community culture, values, traditions and symbols, the production of local food, the establishment of unique natural, cultural and recreational objects, as well as improvement in infrastructure and the introduction of new technologies.Originality/valueThe study contributes to an understanding of the development of smart villages, given the important factors that were examined. The smart village approach is a relatively new approach to sustainable rural development and tourism promotion. In Europe, it is a better-known approach to developing local areas and tourism, yet each region has its own distinctive features.","PeriodicalId":51693,"journal":{"name":"Worldwide Hospitality and Tourism Themes","volume":" ","pages":""},"PeriodicalIF":2.2,"publicationDate":"2023-07-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44280203","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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