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Analysis of the efficiency of work of communal police when providing assistance: Case report of the City of Zajecar 社区警察在提供援助时的工作效率分析:扎伊卡尔市案例报告
Pub Date : 2022-01-01 DOI: 10.5937/oditor2202001m
A. Manić, D. Karabašević, S. Novaković
The task of the communal police is primarily reflected in the provision of assistance and services that have their own specifics. When it comes to the communal police in the Republic of Serbia, in that case the duties are reflected in the performance of supervision and control in accordance with the legal authorizations of the city regulations. Accordingly, the communal police, by performing tasks within their jurisdiction, ensures the performance of tasks within the jurisdiction of the City of Zajecar, in the areas of communal activities, environmental protection, people and goods, protection and maintenance of order in the use of land, space, local roads, streets and other public facilities, as well as the unhindered performance of certain tasks within the jurisdiction of the city, and so forth. Having in mind the specifics of the communal police, the aim of the research is to show the efficiency of the work of the Communal Police when providing assistance (2014-2019) through a systematic approach to the processing of data from archival materials, on the example of the service provided to the city authorities, which refers to providing assistance to PC Parking Service Zajecar.
社区警察的任务主要体现在提供有其具体特点的援助和服务。就塞尔维亚共和国的社区警察而言,在这种情况下,其职责反映在根据城市条例的法律授权进行监督和控制。因此,社区警察通过执行其管辖范围内的任务,确保执行扎伊卡尔市管辖范围内的任务,包括社区活动、环境保护、人员和货物、保护和维持土地、空间、地方道路、街道和其他公共设施的使用秩序,以及不受阻碍地执行市管辖范围内的某些任务,等等。考虑到社区警察的具体情况,本研究的目的是展示社区警察在提供援助(2014-2019年)时的工作效率,通过系统的方法处理档案材料中的数据,以向城市当局提供的服务为例,这是指向PC停车服务Zajecar提供援助。
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引用次数: 0
The influence of the quality of logistics services on user satisfaction in Serbia 塞尔维亚物流服务质量对用户满意度的影响
Pub Date : 2022-01-01 DOI: 10.5937/oditor2202108d
Miloš Dašić
The research was created as an attempt to discover the role of service quality in user satisfaction with the aim of a faster and more efficient response of logistics companies to their changing needs. In particular, before the research, the question was asked whether it is possible to predict their satisfaction on the basis of users' attitudes regarding the perceived quality of logistics services. In the research, a convenient sample of 234 respondents was used, which included users who used the services of freight forwarding companies from Serbia in recent years. The regression analysis technique was used to process the collected responses of respondents. The research results confirm a significant positive correlation between the quality of logistics services and customer satisfaction. The quality of logistics services is identified as a significant predictor of user satisfaction in Serbia. It was also shown that the greatest impact on user satisfaction is achieved by responsibility as an indicator of service quality according to the SERVPERF model. Other characteristics of service quality - reliability and tangible elements show medium, while security and empathy show less significant positive correlation with user satisfaction.
这项研究是为了发现服务质量在用户满意度中的作用,目的是使物流公司更快、更有效地响应他们不断变化的需求。特别是,在研究之前,问题被问到是否有可能根据用户对物流服务感知质量的态度来预测他们的满意度。在研究中,使用了234名受访者的方便样本,其中包括近年来使用塞尔维亚货运代理公司服务的用户。采用回归分析技术对收集到的被调查者的回答进行处理。研究结果证实了物流服务质量与顾客满意度之间存在显著的正相关关系。物流服务的质量被认为是塞尔维亚用户满意度的重要预测因素。研究还表明,根据SERVPERF模型,将责任作为服务质量的指标对用户满意度的影响最大。服务质量的其他特征——可靠性和有形要素与用户满意度呈中等正相关,而安全性和同理心与用户满意度呈不显著正相关。
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引用次数: 1
The role of logistics in creating company value 物流在创造公司价值中的作用
Pub Date : 2022-01-01 DOI: 10.5937/oditor2203143h
Hemed Issa, Miloš Dašić, Janko Todorov
The management of production companies as a dynamic and complex process is aimed primarily at the efficient and effective use of limited resources in order to realize the set goals. In this way, the successful competitive position of the company is conditioned by an adequate and capable management that follows the changes in the environment, which manifest as opportunities and risks for the company. In modern business conditions, as an area with extremely high potential for creating a favorable competitive position is logistics, i.e. supply chains, as the aspiration of business entities to integrate their business activities and extend their influence all the way to consumers. Such an open system influences the value creation process and offers much greater potential for profit.
生产企业的管理是一个动态的、复杂的过程,其主要目的是高效、有效地利用有限的资源,以实现既定的目标。通过这种方式,公司成功的竞争地位是由一个充分的和有能力的管理,跟随环境的变化,这表现为公司的机会和风险。在现代商业条件下,物流,即供应链,作为一个极有潜力创造有利竞争地位的领域,作为商业实体整合其商业活动并将其影响一直延伸到消费者的愿望。这样一个开放的系统会影响价值创造过程,并提供更大的利润潜力。
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引用次数: 0
Municipal bonds as an instrument for financing local governments 市政债券作为地方政府融资的工具
Pub Date : 2022-01-01 DOI: 10.5937/oditor2201083j
Pavle Jakšić
Increasing demands for improving the living standards of citizens at the local level require for local authorities to find new sources of funding. The experiences of developed countries and the fact that traditional sources of financing local governments are insufficient, indicate the growing importance of municipal bonds. The author emphasizes the special specifics of municipal bonds as a security. In addition, typical types of municipal bonds have been identified, indicating the characteristics of each. The benefits of issuing municipal bonds, i.e. the advantages of investing in this type of securities, were highlighted. Empirical research has shown which municipalities and cities in the Republic of Serbia have decided to issue municipal bonds, under what conditions and for what purpose the issue was made.
提高地方居民生活水平的要求越来越高,这就要求地方当局寻找新的资金来源。发达国家的经验和地方政府传统融资来源不足的事实表明,市政债券的重要性日益增加。作者强调了市政债券作为一种证券的特殊性。此外,还确定了市政债券的典型类型,指出了每种类型的特征。他们强调了发行市政债券的好处,即投资这类证券的好处。经验性研究表明,塞尔维亚共和国的哪些市镇和城市决定发行市政债券,在什么条件下和为了什么目的发行。
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引用次数: 0
Evolution of earnings management practice: A new threat to the quality of financial reports 盈余管理实践的演变:对财务报告质量的新威胁
Pub Date : 2022-01-01 DOI: 10.5937/oditor2203117m
S. Miletić, Siniša Radić
Profit management mechanisms can be realized by applying accounting techniques or by undertaking real transactions. In the first case, opportunistic behavior is directed towards the calculation components of accounting results, while manipulations of real transactions have repercussions on cash flows. Based on a qualitative analysis of relevant international and domestic literature related to the problem of profit management, the paper presents the consequences, limitations and risks associated with different profit management techniques. In many researches conducted in developed economies, the evolution of profit management practices from accounting manipulations to manipulations through real transactions has been confirmed. As methodological instruments for assessing real manipulations are still scarce, the aim of the paper is to draw the public's attention to the practice of profit management through real transactions because it is a more perfidious form that significantly reduces the risk of detection. In addition, the paper contributes to the definition of a new area of research towards which the academic accounting community should direct its efforts in the future.
利润管理机制可以通过运用会计技术或进行实际交易来实现。在第一种情况下,机会主义行为针对会计结果的计算部分,而对真实交易的操纵对现金流量产生影响。本文在对国内外有关利润管理问题的相关文献进行定性分析的基础上,提出了不同利润管理技术所带来的后果、局限性和风险。在发达经济体进行的许多研究中,利润管理实践从会计操纵到通过真实交易操纵的演变已经得到证实。由于评估真实操纵的方法工具仍然稀缺,本文的目的是提请公众注意通过真实交易进行利润管理的做法,因为它是一种更背信背义的形式,大大降低了被发现的风险。此外,本文有助于定义一个新的研究领域,学术会计界应该在未来指导其努力。
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引用次数: 0
Social responsibility in modern trade companies with reference to the walmart trade chain 现代贸易企业的社会责任——以沃尔玛连锁贸易为例
Pub Date : 2022-01-01 DOI: 10.5937/oditor2201036m
Radmila Micić, Maja Staletović, N. Kojić
In conditions of dynamic changes, companies try to preserve their position in various ways and thus ensure their survival on the market. One of the possibilities available to them is quality application of the concept of social responsibility. It can be said that in modern business conditions, trade has a very important role in functioning of any economy because, among other things, it can adequately bridge the discrepancy between greater supply of goods and lack of payment demand. However, regardless of that, one should not ignore the fact that today trade companies are also expected to monitor and adapt to socially responsible requirements. The aim of this paper is to point out the importance of social responsibility as well as certain aspects of socially responsible business in trade companies with reference to the largest retail chain in the world. Walmart, as the largest American company engaged in retail sale of goods in the domestic and international markets, has a very developed sense of society and the environment. Management of this company is aware of the fact that economic development can be achieved only if it goes hand in hand with development of the social community.
在动态变化的条件下,企业试图通过各种方式保持自己的地位,从而确保自己在市场上的生存。其中一个可行的办法是高质量地应用社会责任的概念。可以说,在现代商业条件下,贸易在任何经济运作中都起着非常重要的作用,因为除其他外,它可以充分弥补商品供应增加与支付需求不足之间的差距。然而,无论如何,我们不应该忽视这样一个事实,即今天的贸易公司也被期望监督和适应社会责任的要求。本文的目的是指出社会责任的重要性,以及社会责任企业在贸易公司的某些方面,参考世界上最大的零售连锁店。沃尔玛作为美国在国内和国际市场上最大的从事商品零售的公司,具有非常发达的社会意识和环境意识。这家公司的管理层意识到,只有经济的发展与社会的发展相结合,才能实现经济的发展。
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引用次数: 1
Role of team management in modern business conditions 团队管理在现代商业环境中的作用
Pub Date : 2022-01-01 DOI: 10.5937/oditor2201062a
Slobodan Adžić, Radan Kostić, Marijana Milunović, Tijana Savić-Tot, D. Jeremic, Slobodan Stanojević
Teamwork requires quality two-way communication in a team, both formal and informal, which can only be achieved by increased engagement of senders and recipients of information in the communication process. Quality communication removes, or minimizes, psychological, semantic, physical and technical obstacles to the communication process. Successful functioning of a team requires constant exchange of information between team members, creating a favorable organizational climate (team atmosphere), motivating team members, encouraging team members to creative work and initiative and subtly guiding team members towards the goal.
团队合作需要在团队中进行高质量的双向沟通,包括正式的和非正式的,这只能通过在沟通过程中增加信息发送者和接收者的参与来实现。高质量的沟通消除或最小化了沟通过程中的心理、语义、物理和技术障碍。一个团队的成功运作需要团队成员之间不断的信息交流,创造一个良好的组织氛围(团队氛围),激励团队成员,鼓励团队成员的创造性工作和主动性,并潜移默化地引导团队成员朝着目标前进。
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引用次数: 1
Fraud in financial statements 财务报表舞弊
Pub Date : 2022-01-01 DOI: 10.5937/oditor2201007g
Nemanja Gogić
It is a well-known fact in the scientific and professional public that there is no perfect financial reporting. The complexity of the company's operations on the one hand and the impossibility of monitoring the development of accounting rules to record every business situation that occurs during the business year on the other hand, open room for maneuver for the occurrence of fraud in financial statements. Managers, accountants, internal and external audit are responsible for fraud in the financial statements. Certain positions in the financial statements are a frequent target of fraudsters. In this paper, we will analyze which are the items that are a frequent target of fraudsters. The aim of the research in this paper is to point out the manipulation techniques and instruments for fraud prevention in financial statements. The research methods used in this paper are: analytical method, statistical method, induction method and deduction method. The results of this research are a systematic presentation of the identification of individual items in the financial statements and instruments for their prevention. Based on the conducted research, we conclude that the most important thing for those responsible for compiling and examining items in the financial statements is ethics.
在科学和专业的公众中,没有完美的财务报告是一个众所周知的事实。一方面,公司经营的复杂性和不可能监控会计规则的发展,以记录每一个业务年度发生的情况,另一方面,为财务报表舞弊的发生打开了回旋的余地。管理人员、会计师、内部和外部审计人员对财务报表中的欺诈负有责任。财务报表中的某些职位经常成为欺诈者的目标。在本文中,我们将分析哪些项目是骗子经常攻击的目标。本文研究的目的是指出在财务报表中防止欺诈的操纵技术和工具。本文采用的研究方法有:分析法、统计法、归纳法和演绎法。这项研究的结果是系统地介绍财务报表中个别项目的识别和预防这些项目的工具。根据所进行的研究,我们得出结论,对于那些负责编制和审查财务报表项目的人来说,最重要的是道德。
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引用次数: 0
Job Satisfaction of employees in the municipal police (militia) of the Republic of Serbia 塞尔维亚共和国市政警察(民兵)雇员的工作满意度
Pub Date : 2022-01-01 DOI: 10.5937/oditor2203001m
A. Manić, Saška Manić, S. Novaković, D. Karabašević
The research was designed as a cross-sectional study in two time periods (2014 and 2019) on a selected sample in 12 cities of the Republic of Serbia. It aims to find out about the level of job satisfaction of employees in the municipal police (Official Gazette of the RS, No. 51/2009) - militia (Official Gazette of the RS, No. 49/2019). In order to obtain valid results from the respondents, the measurement of the degree of satisfaction was carried out by means of an anonymous standardized questionnaire for measuring job satisfaction - Job Satisfaction Survey (JSS). The collected data were processed by Descriptive statistical analysis (Macura, Kovacevic, 2018), determined is medium value, relationships and connections with categorical by division on the subscales and total scales For pleasure by work: dissatisfied, ambivalent and satisfied. T test of independent samples performed is a comparison of mean values on the job satisfaction scale and all its subscales. Standard multiple regression analysis of certain is mutual and influence and statistics the significance of the set variables on Employee Job Satisfaction. The results showed a statistically significant influence between the subscales on the job satisfaction scale, where the greatest influence on employee dissatisfaction in 2014 was the salary, promotion, benefits, rewards and the very nature of the job. The greatest influence on employee ambivalence was satisfaction with work procedures and satisfaction with communications in 2014, while in 2019 the greatest influence on employee ambivalence was satisfaction with co-workers, rewards, the very nature of work and communication.
该研究是在两个时间段(2014年和2019年)对塞尔维亚共和国12个城市的选定样本进行的横断面研究。调查的目的是了解市警察(共和国公报,第51/2009号)和民兵(共和国公报,第49/2019号)雇员的工作满意度。为了从被调查者那里获得有效的结果,满意度的测量是通过一份匿名的标准化工作满意度测量问卷——工作满意度调查(job satisfaction Survey, JSS)来进行的。收集到的数据通过描述性统计分析(Macura, Kovacevic, 2018)进行处理,确定了工作乐趣的中值,与亚量表和总量表上的分类划分的关系和联系:不满意,矛盾和满意。独立样本的T检验是对工作满意度量表及其所有子量表的平均值进行比较。标准多元回归分析确定了各设定变量对员工工作满意度的相互影响和统计意义。结果显示,工作满意度量表各子量表之间的影响具有统计学意义,其中2014年对员工不满影响最大的是工资、晋升、福利、奖励和工作性质。2014年对员工矛盾心理影响最大的是对工作流程的满意度和对沟通的满意度,而2019年对员工矛盾心理影响最大的是对同事、奖励、工作性质和沟通的满意度。
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引用次数: 1
Challenges of targeted formation of financial reports in modern business conditions 在现代商业条件下,有针对性地编制财务报告所面临的挑战
Pub Date : 2022-01-01 DOI: 10.5937/oditor2202030s
B. Savić, I. Milojević
When compiling financial statements in accordance with IFRS, it is possible to apply several procedures and methods to capture the effects of certain events and transactions. The fact that the quality of accounting information is directly conditioned by the choice of accounting policies, the assessments made during the preparation of financial statements, as well as the professional judgment of the compiler of financial statements, there is an emphasized need to consider the scope of the target design of financial statements, since based on the information presented, the primary users of financial statements make decisions in the field of capital allocation. The aim of the work is to shed light on the area of conception and selection of accounting policies and thereby contribute to a better understanding of the presented financial information as a significant prerequisite for efficient decision-making by investors and the functioning of the capital market.
在根据国际财务报告准则编制财务报表时,可以应用几种程序和方法来捕捉某些事项和交易的影响。会计信息的质量直接取决于会计政策的选择,财务报表编制过程中所做的评估,以及财务报表编制者的专业判断,因此强调需要考虑财务报表目标设计的范围,因为财务报表的主要使用者根据所提供的信息在资本配置领域做出决策。这项工作的目的是阐明会计政策的概念和选择领域,从而有助于更好地理解所提供的财务信息,作为投资者有效决策和资本市场运作的重要先决条件。
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引用次数: 1
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Oditor
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