Pub Date : 2021-12-01DOI: 10.22598/pi-be/2021.15.2.105
Dora Naletina
{"title":"VOLATILNOST VOZARINA U KONTEJNERSKOM POMORSKOM PROMETU U DOBA PANDEMIJE COVID-19","authors":"Dora Naletina","doi":"10.22598/pi-be/2021.15.2.105","DOIUrl":"https://doi.org/10.22598/pi-be/2021.15.2.105","url":null,"abstract":"","PeriodicalId":52844,"journal":{"name":"Poslovna Izvrsnost","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2021-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41342442","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-06-01DOI: 10.22598/PI-BE/2021.15.1.81
Berislav Bolfek
There are numerous methods described in the literature that explain how to reduction certain types of costs. Most of the methods mentioned in the literature do not list specific cost reduction measures and activities. The problem in manufacturing companies arises when the actual cost price of an individual product obtained by calculating a work order exceeds the planned price of that product. The goal of the research is to find one of the ways to solve the problem by reduction direct and indirect costs. The methodology is based on the development and establishment of the Direct and Indirect Costs Reduction Model (DICRM-8) in manufacturing companies, which consists of eight interconnected steps. The test results show the full functionality of the model, which enabled the comparison of planned, incurred and projected cost prices in one place, as well as calculating the total amount of cost reduction for all work orders. The key results illustrate the use of different measures and activities to reduction costs in the case of wood industry. This research contributes to the development of models for reduction direct and indirect costs in manufacturing companies.
{"title":"CONTRIBUTION TO THE DEVELOPMENT OF THE DIRECT AND INDIRECT COSTS REDUCTION MODEL (DICRM-8) IN MANUFACTURING COMPANIES","authors":"Berislav Bolfek","doi":"10.22598/PI-BE/2021.15.1.81","DOIUrl":"https://doi.org/10.22598/PI-BE/2021.15.1.81","url":null,"abstract":"There are numerous methods described in the literature that explain how to reduction certain types of costs. Most of the methods mentioned in the literature do not list specific cost reduction measures and activities. The problem in manufacturing companies arises when the actual cost price of an individual product obtained by calculating a work order exceeds the planned price of that product. The goal of the research is to find one of the ways to solve the problem by reduction direct and indirect costs. The methodology is based on the development and establishment of the Direct and Indirect Costs Reduction Model (DICRM-8) in manufacturing companies, which consists of eight interconnected steps. The test results show the full functionality of the model, which enabled the comparison of planned, incurred and projected cost prices in one place, as well as calculating the total amount of cost reduction for all work orders. The key results illustrate the use of different measures and activities to reduction costs in the case of wood industry. This research contributes to the development of models for reduction direct and indirect costs in manufacturing companies.","PeriodicalId":52844,"journal":{"name":"Poslovna Izvrsnost","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2021-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41273992","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-06-01DOI: 10.22598/PI-BE/2021.15.1.9
Sanda Grudić Kvasić, G. Nikolić, V. Milojica
Psychological capital is a focal component of authentic leadership theory. The importance and growing popularity of psychological capital stem from its positive effect on desirable employee work-related attitudes and behaviors, which is particularly pronounced in the service industries. However, empirical research on the relationship between authentic leadership and psychological capital in the hospitality industry is scarce. In order to fulfil this gap in the literature, the present study investigates the influence of authentic leadership on hotel employees’ psychological capital, additionally examining the moderating role of organizational structure. Hypotheses were tested using hierarchical multiple regression analysis on a sample of 226 employees from 24 hotels in Croatia. The findings confirmed that managers who demonstrate authentic leadership behaviors are able to positively impact hotel employees’ psychological capacities of hope, optimism, resilience and self-efficacy. However, there was no empirical evidence to support the hypothesized moderation effect of organic organizational structures in the said relationship.
{"title":"THE IMPACT OF AUTHENTIC LEADERSHIP ON EMPLOYEE PSYCHOLOGICAL CAPITAL IN THE HOSPITALITY INDUSTRY","authors":"Sanda Grudić Kvasić, G. Nikolić, V. Milojica","doi":"10.22598/PI-BE/2021.15.1.9","DOIUrl":"https://doi.org/10.22598/PI-BE/2021.15.1.9","url":null,"abstract":"Psychological capital is a focal component of authentic leadership theory. The importance and growing popularity of psychological capital stem from its positive effect on desirable employee work-related attitudes and behaviors, which is particularly pronounced in the service industries. However, empirical research on the relationship between authentic leadership and psychological capital in the hospitality industry is scarce. In order to fulfil this gap in the literature, the present study investigates the influence of authentic leadership on hotel employees’ psychological capital, additionally examining the moderating role of organizational structure. Hypotheses were tested using hierarchical multiple regression analysis on a sample of 226 employees from 24 hotels in Croatia. The findings confirmed that managers who demonstrate authentic leadership behaviors are able to positively impact hotel employees’ psychological capacities of hope, optimism, resilience and self-efficacy. However, there was no empirical evidence to support the hypothesized moderation effect of organic organizational structures in the said relationship.","PeriodicalId":52844,"journal":{"name":"Poslovna Izvrsnost","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2021-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44195146","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-06-01DOI: 10.22598/PI-BE/2021.15.1.107
Dinko Jukić, Božica Dunković
The paper analyses the characteristics of brand identity. The notion of brand identity is first defined, and then the notion of brand image is redefined, analysed and synthesized. The identity and image of the brand is presented from a communicative and semiotic aspect and compared with the role of myth and consumer self-image. The aim is to research, present and analyse the identity and image of the service brand in accordance with the consumer paradigm. The paper consists of three parts. The first part analyses the brand identity from a semiotic and psychological aspect, and the second part discusses and analyses the content of the brand image. Finally, the perceived quality of service is discussed. The brand is first of all a consumer impression and only then a cognitive value. Brand building involves making a difference, and creation takes place using the mental structures of consumers. We view the image as a result of the communication process, but also as a consumer image and experience. The image of the service is created equally by the employees, but also by the immediate experience of the consumers. It is concluded that the role of perceived service quality arises from consumer satisfaction and corporate image.
{"title":"ANALIZA IDENTITETA MARKE USLUGE","authors":"Dinko Jukić, Božica Dunković","doi":"10.22598/PI-BE/2021.15.1.107","DOIUrl":"https://doi.org/10.22598/PI-BE/2021.15.1.107","url":null,"abstract":"The paper analyses the characteristics of brand identity. The notion of brand identity is first defined, and then the notion of brand image is redefined, analysed and synthesized. The identity and image of the brand is presented from a communicative and semiotic aspect and compared with the role of myth and consumer self-image. The aim is to research, present and analyse the identity and image of the service brand in accordance with the consumer paradigm. The paper consists of three parts. The first part analyses the brand identity from a semiotic and psychological aspect, and the second part discusses and analyses the content of the brand image. Finally, the perceived quality of service is discussed. The brand is first of all a consumer impression and only then a cognitive value. Brand building involves making a difference, and creation takes place using the mental structures of consumers. We view the image as a result of the communication process, but also as a consumer image and experience. The image of the service is created equally by the employees, but also by the immediate experience of the consumers. It is concluded that the role of perceived service quality arises from consumer satisfaction and corporate image.","PeriodicalId":52844,"journal":{"name":"Poslovna Izvrsnost","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2021-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43547886","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-06-01DOI: 10.22598/PI-BE/2021.15.1.23
V. Vučković
The paper brings an empirical research of various elements as explanatory factors of business environment reforms. Using the panel data model, the paper investigates the effects of macroeconomic conditions, political institutions and international factors on business environment reforms. The econometric analysis is performed on a panel dataset of European Union member states for the period between 1995 and 2017. Additionally, by clustering countries into new and old EU member states, analysis was also conducted for these two sub-panels. The obtained results confirm that business environment reforms depend on a number of factors, and that these differ between old and new EU member states.
{"title":"DETERMINING FACTORS OF BUSINESS ENVIRONMENT REFORMS: DO THEY DIFFER BETWEEN OLD AND NEW EU MEMBER STATES?","authors":"V. Vučković","doi":"10.22598/PI-BE/2021.15.1.23","DOIUrl":"https://doi.org/10.22598/PI-BE/2021.15.1.23","url":null,"abstract":"The paper brings an empirical research of various elements as explanatory factors of business environment reforms. Using the panel data model, the paper investigates the effects of macroeconomic conditions, political institutions and international factors on business environment reforms. The econometric analysis is performed on a panel dataset of European Union member states for the period between 1995 and 2017. Additionally, by clustering countries into new and old EU member states, analysis was also conducted for these two sub-panels. The obtained results confirm that business environment reforms depend on a number of factors, and that these differ between old and new EU member states.","PeriodicalId":52844,"journal":{"name":"Poslovna Izvrsnost","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2021-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43803380","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-12-01DOI: 10.22598/pi-be/2020.14.2.51
Ines Dužević
Purpose – The paper emphasises the importance of student development and claim that quality assurance processes at the higher education institutions are not responding to the challenges related to the student engagement. The premise is that student satisfaction is insufficient indicator of quality and that quality processes should focus on student development. Design/Methodology/Approach – The propositions in the paper are based on extensive literature review and are tested on a sample of 1378 students from 61 Croatian higher education institutions. Relationships in the model are tested using hierarchical linear model. Findings and implications The results of this paper enabled understanding the individual and institutional determinants that encourage students to engage in educationally purposeful activities. Teachers and administrators in higher education can use the results to design their processes to assure high levels of students’ achievements. The policy makers can use it to promote the activities that are critical for students’ development. Limitations – The survey was conducted in Croatian HE system and variables at the institutional level were adjusted due to the lack of data. Consequently, the institutional effect is underestimated and research results at the second level of analysis were insignificant. Originality – The paper emphasises the need to reconsider quality assurance processes in higher education to be oriented more toward student development and
{"title":"STUDENT SATISFACTION VS STUDENT ACHIEVEMENTS – SHOULD QUALITY MANAGEMENT SYSTEM IN HIGHER EDUCATION AIM AT STUDENT SATISFACTION OR STUDENT ACHIEVEMENTS?","authors":"Ines Dužević","doi":"10.22598/pi-be/2020.14.2.51","DOIUrl":"https://doi.org/10.22598/pi-be/2020.14.2.51","url":null,"abstract":"Purpose – The paper emphasises the importance of student development and claim that quality assurance processes at the higher education institutions are not responding to the challenges related to the student engagement. The premise is that student satisfaction is insufficient indicator of quality and that quality processes should focus on student development. Design/Methodology/Approach – The propositions in the paper are based on extensive literature review and are tested on a sample of 1378 students from 61 Croatian higher education institutions. Relationships in the model are tested using hierarchical linear model. Findings and implications The results of this paper enabled understanding the individual and institutional determinants that encourage students to engage in educationally purposeful activities. Teachers and administrators in higher education can use the results to design their processes to assure high levels of students’ achievements. The policy makers can use it to promote the activities that are critical for students’ development. Limitations – The survey was conducted in Croatian HE system and variables at the institutional level were adjusted due to the lack of data. Consequently, the institutional effect is underestimated and research results at the second level of analysis were insignificant. Originality – The paper emphasises the need to reconsider quality assurance processes in higher education to be oriented more toward student development and","PeriodicalId":52844,"journal":{"name":"Poslovna Izvrsnost","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.22598/pi-be/2020.14.2.51","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44624001","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-12-01DOI: 10.22598/pi-be/2020.14.2.71
Helena Šlogar, Heri Bezic
The purpose of the research was to determine whether there is a positive relationship between entrepreneurial orientation (EO) and innovation in Croatian export companies. The sampling method used for the purpose of this research was stratified random sampling, and regression analysis was used for data analysis. The structure of correlation between individual responses and individual groups of responses is analysed by canonical analysis and cluster analysis. Data was collected from 303 Croatian companies using a questionnaire with a response rate of 35.31%. The results confirm that there is a positive relationship between entrepreneurial orientation and innovativeness in Croatian companies. In the context of this research, it is likely that the entrepreneurial orientation associated with the innovative activities of the company can be positively reflected in the creation and maintenance of a good business climate and the strengthening of competitiveness in the international market.
{"title":"THE RELATIONSHIP BETWEEN ENTREPRENEURIAL ORIENTATION AND INNOVATIVENESS IN CROATIAN COMPANIES","authors":"Helena Šlogar, Heri Bezic","doi":"10.22598/pi-be/2020.14.2.71","DOIUrl":"https://doi.org/10.22598/pi-be/2020.14.2.71","url":null,"abstract":"The purpose of the research was to determine whether there is a positive relationship between entrepreneurial orientation (EO) and innovation in Croatian export companies. The sampling method used for the purpose of this research was stratified random sampling, and regression analysis was used for data analysis. The structure of correlation between individual responses and individual groups of responses is analysed by canonical analysis and cluster analysis. Data was collected from 303 Croatian companies using a questionnaire with a response rate of 35.31%. The results confirm that there is a positive relationship between entrepreneurial orientation and innovativeness in Croatian companies. In the context of this research, it is likely that the entrepreneurial orientation associated with the innovative activities of the company can be positively reflected in the creation and maintenance of a good business climate and the strengthening of competitiveness in the international market.","PeriodicalId":52844,"journal":{"name":"Poslovna Izvrsnost","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.22598/pi-be/2020.14.2.71","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48199450","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-12-01DOI: 10.22598/pi-be/2020.14.2.107
D. Gabrić, Sanela Škorić, Marko Mornar Jelavić
Results: according to the frequency of attending educational programs within the company, the biggest difference between the groups is among those participants who constantly educational programs in favor of OD (3.2% vs. According to the program of and of managers, the biggest difference between the groups is in the desire to acquire economic knowledge vs and slightly less in the field of psychological vs and sociological knowledge (10.8% vs 17.2%) in benefit of OD group managers (for all Limitation: The research process was limited by the sample size caused by the Personal Data Protection Act and the number of employees that at the lower limit required in activities related to Originality and scientific contribution: The first research in that compares the current and motivation for future education of managers in kinesiological recreation and other activities. The novelty and value of this research indicates the importance of educating managers in general and developing awareness of economic knowledge that plays a key role in the successful management of kinesiology and recreation organization.
结果:根据参加公司内部教育项目的频率，各组之间差异最大的是那些经常参加有利于OD的教育项目的参与者(3.2% vs.根据管理人员和管理人员的计划，各组之间差异最大的是获得经济知识的愿望vs.，在心理学vs.和社会学知识领域略有不同(10.8% vs. 17.2%)。研究过程受到个人数据保护法导致的样本量的限制，以及与独创性和科学贡献相关的活动所需要的最低限度的员工数量的限制:其中的第一个研究比较了在运动学娱乐和其他活动中管理人员的当前和未来教育动机。本研究的新颖性和价值表明了教育管理人员和培养经济知识意识的重要性，这对成功管理运动机能学和娱乐组织起着关键作用。
{"title":"KOMPARATIVNA ANALIZA EDUKACIJE MENADŽERA U KINEZIOLOŠKOJ REKREACIJI I OSTALIM DJELATNOSTIMA","authors":"D. Gabrić, Sanela Škorić, Marko Mornar Jelavić","doi":"10.22598/pi-be/2020.14.2.107","DOIUrl":"https://doi.org/10.22598/pi-be/2020.14.2.107","url":null,"abstract":"Results: according to the frequency of attending educational programs within the company, the biggest difference between the groups is among those participants who constantly educational programs in favor of OD (3.2% vs. According to the program of and of managers, the biggest difference between the groups is in the desire to acquire economic knowledge vs and slightly less in the field of psychological vs and sociological knowledge (10.8% vs 17.2%) in benefit of OD group managers (for all Limitation: The research process was limited by the sample size caused by the Personal Data Protection Act and the number of employees that at the lower limit required in activities related to Originality and scientific contribution: The first research in that compares the current and motivation for future education of managers in kinesiological recreation and other activities. The novelty and value of this research indicates the importance of educating managers in general and developing awareness of economic knowledge that plays a key role in the successful management of kinesiology and recreation organization.","PeriodicalId":52844,"journal":{"name":"Poslovna Izvrsnost","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42543500","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-06-01DOI: 10.22598/pi-be/2020.14.1.27
Maja Bašić
The purpose of this study is to analyse differences in a small open transitional economy’s loci on innovation and internationalisation pace. Specifically, the effect of absorptive capacity, product and service innovation, and institutional support on internationalisation pace differences between firms founded in the command and capitalist market systems. Geographical setting of this study is the Republic of Croatia, which underwent a transition from a command to a capitalist market system in the early 1990s. Its information and telecommunications firms were pillars of innovation. The survey on discusses theoretical and practical implications of the identified findings with respect to the small open transitional economy.
{"title":"INNOVATION-INTERNATIONALISATION LOCI IN MARKET TRANSITION OF INFORMATION AND TELECOMUNICATIONS FIRMS","authors":"Maja Bašić","doi":"10.22598/pi-be/2020.14.1.27","DOIUrl":"https://doi.org/10.22598/pi-be/2020.14.1.27","url":null,"abstract":"The purpose of this study is to analyse differences in a small open transitional economy’s loci on innovation and internationalisation pace. Specifically, the effect of absorptive capacity, product and service innovation, and institutional support on internationalisation pace differences between firms founded in the command and capitalist market systems. Geographical setting of this study is the Republic of Croatia, which underwent a transition from a command to a capitalist market system in the early 1990s. Its information and telecommunications firms were pillars of innovation. The survey on discusses theoretical and practical implications of the identified findings with respect to the small open transitional economy.","PeriodicalId":52844,"journal":{"name":"Poslovna Izvrsnost","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.22598/pi-be/2020.14.1.27","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41673198","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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