Background: The current study was undertaken to find out the various benefits customers perceive as accruing from being members of loyalty programs of departmental stores. The study outspreads Yi and Jeon’s (2003) work assimilated along with the diverse advantages framework advocated by MimouniChaabane and Volle (2010) from the perspective of departmental stores in India. Objective: The primary aim of the current study is to find out different groups of customers based on their perception of loyalty program benefits and to identify their demographic profile. Material and methods: The scale relating to observed loyalty program benefits was authenticated in respect of Indian customers. The customers were divided into clusters based on their opinion of the benefits of loyalty programs. Further, Classification and Regression Tree (C&RT), a Machine Learning technique, was applied to find out if and how demographic characteristics have an impact on a customer’s inclination to go for a repeat purchase in a store whose loyalty program membership the customer has. Results and conclusion: Three clusters namely ‘Prospects, ‘Uncertain’ and ‘Suspects’ were identified and the profile of different clusters were enumerated to enhance the understanding, which can be utilized for making the targeting efforts of companies more effective.
{"title":"Does Loyalty Program Membership Lead to Repeat Purchase: A Demographic Analysis with Customer Profiling and Machine Learning","authors":"Reeti Agarwal","doi":"10.57198/2583-4932.1325","DOIUrl":"https://doi.org/10.57198/2583-4932.1325","url":null,"abstract":"Background: The current study was undertaken to find out the various benefits customers perceive as accruing from being members of loyalty programs of departmental stores. The study outspreads Yi and Jeon’s (2003) work assimilated along with the diverse advantages framework advocated by MimouniChaabane and Volle (2010) from the perspective of departmental stores in India. Objective: The primary aim of the current study is to find out different groups of customers based on their perception of loyalty program benefits and to identify their demographic profile. Material and methods: The scale relating to observed loyalty program benefits was authenticated in respect of Indian customers. The customers were divided into clusters based on their opinion of the benefits of loyalty programs. Further, Classification and Regression Tree (C&RT), a Machine Learning technique, was applied to find out if and how demographic characteristics have an impact on a customer’s inclination to go for a repeat purchase in a store whose loyalty program membership the customer has. Results and conclusion: Three clusters namely ‘Prospects, ‘Uncertain’ and ‘Suspects’ were identified and the profile of different clusters were enumerated to enhance the understanding, which can be utilized for making the targeting efforts of companies more effective.","PeriodicalId":53295,"journal":{"name":"Management Dynamics in the Knowledge Economy","volume":"4 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-08-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78558486","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Background – Coronavirus Disease 2019 (COVID-19) has spawned a global health and financial crisis. It is high time we acknowledged the importance of financial literacy in preparing financially vulnerable households to get through tough times. Objective – This paper aims to highlight financial lessons learned from the pandemic, focussing on the role of financial literacy in the judicious financial behaviour. Material and methods – The paper amalgamates the concept, levels and outcomes of financial literacy, followed by the discussion on financial education. A framework is presented presenting the crisis’s impact on well-being and the noteworthy lessons. Results and conclusions – The diverse aspects of financial behavior that fundamentally depend upon financial literacy will be critical during COVID-19 and its aftermath. Having emergency funds, investing wisely, conservative borrowing, insurance coverage, financial goals, fin-tech and financial inclusion are the life-saving skills that protect from financial fragility and build financial resilience. The study intends to provide readers with a thumbnail of various aspects of financial knowledge that are often neglected in routine , and suggests future research agenda. This study will aid researchers, policy-makers and financial educators in developing strategies that are critical to economic recovery and future financial preparedness.
{"title":"Financial Literacy During a Crisis: Financial Lessons Learned from COVID-19","authors":"Kirti Goyal","doi":"10.57198/2583-4932.1322","DOIUrl":"https://doi.org/10.57198/2583-4932.1322","url":null,"abstract":"Background – Coronavirus Disease 2019 (COVID-19) has spawned a global health and financial crisis. It is high time we acknowledged the importance of financial literacy in preparing financially vulnerable households to get through tough times. Objective – This paper aims to highlight financial lessons learned from the pandemic, focussing on the role of financial literacy in the judicious financial behaviour. Material and methods – The paper amalgamates the concept, levels and outcomes of financial literacy, followed by the discussion on financial education. A framework is presented presenting the crisis’s impact on well-being and the noteworthy lessons. Results and conclusions – The diverse aspects of financial behavior that fundamentally depend upon financial literacy will be critical during COVID-19 and its aftermath. Having emergency funds, investing wisely, conservative borrowing, insurance coverage, financial goals, fin-tech and financial inclusion are the life-saving skills that protect from financial fragility and build financial resilience. The study intends to provide readers with a thumbnail of various aspects of financial knowledge that are often neglected in routine , and suggests future research agenda. This study will aid researchers, policy-makers and financial educators in developing strategies that are critical to economic recovery and future financial preparedness.","PeriodicalId":53295,"journal":{"name":"Management Dynamics in the Knowledge Economy","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135502663","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Over the years, social media usage has become an inseparable aspect of the travel experience. This study examines the factors that influence Indian travellers' use of social media when travelling abroad for a leisure vacation by incorporating social capital, perceived trust, and dispositional readiness toward social media into the Technology Acceptance Model (TAM). A survey was used to collect data from 280 Indian travellers who had taken at least one international vacation over the last one year. A Structural Equation Modelling using AMOS software revealed that the perceived usefulness (PU) of social media and social capital (SC) of an individual directly impacts the intention to use social media for travel purposes. Perceived ease of use (PEU) and perceived trust (PT) impact intention only indirectly, through their influence on usefulness. Further, the study concludes that the dispositional readiness (attitude) of the users will significantly impact all four constructs, PU, PEU, PT, and SC. Theoretically, the results of the study empirically establish the need for modification to the existing TAM. Although the current model suggests a unidirectional impact of PU and PEU on attitude, our study shows that DR (attitude) impacts PU and PEU. The study also adds to our understanding of SM usage for leisure travel purposes, in addition to providing useful insights into the Indian hospitality and tourism industry.
{"title":"Integrating social capital, trust, and dispositional readiness with Technology Acceptance Model to explore social media usage by Indian travellers on an international vacation","authors":"Snigdha Singh, Pallavi Srivastava, Shailja Dixit","doi":"10.57198/2583-4932.1323","DOIUrl":"https://doi.org/10.57198/2583-4932.1323","url":null,"abstract":"Over the years, social media usage has become an inseparable aspect of the travel experience. This study examines the factors that influence Indian travellers' use of social media when travelling abroad for a leisure vacation by incorporating social capital, perceived trust, and dispositional readiness toward social media into the Technology Acceptance Model (TAM). A survey was used to collect data from 280 Indian travellers who had taken at least one international vacation over the last one year. A Structural Equation Modelling using AMOS software revealed that the perceived usefulness (PU) of social media and social capital (SC) of an individual directly impacts the intention to use social media for travel purposes. Perceived ease of use (PEU) and perceived trust (PT) impact intention only indirectly, through their influence on usefulness. Further, the study concludes that the dispositional readiness (attitude) of the users will significantly impact all four constructs, PU, PEU, PT, and SC. Theoretically, the results of the study empirically establish the need for modification to the existing TAM. Although the current model suggests a unidirectional impact of PU and PEU on attitude, our study shows that DR (attitude) impacts PU and PEU. The study also adds to our understanding of SM usage for leisure travel purposes, in addition to providing useful insights into the Indian hospitality and tourism industry.","PeriodicalId":53295,"journal":{"name":"Management Dynamics in the Knowledge Economy","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135502664","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Abstract The present paper aims to analyze business-to-business feedback, where managers and customers provide reviews for partners or client organizations, as this practice has become increasingly common in the present business environment. However, the intrinsic motivations that drive managers and individuals to engage in this practice are not yet fully understood. Previous research has highlighted potential reasons for issuing feedback, but our study highlights some new perspectives on the significance of online reviews, the reasons why individuals issue them, and their potential impact on the decision-making process of consumers and business partners. Our findings suggest that improving customer service and interactions is essential for encouraging positive reviews. Our data also indicate that age might play a crucial role in attitudes toward leaving online reviews. Older individuals appear to perceive their reviews to be more objective and fairer, while younger individuals are more easily convinced by the opinions of others. The frequency of leaving reviews can also vary a lot depending on the age of the individual, possibly due to a lack of time or belief that their opinion may not have any valuable impact on other people’s lives or decisions. One of the most significant factors that encourage individuals to offer feedback is good interaction with a company representative, highlighting the importance of customer service. The possibility of obtaining a discount and the quality of services and products offered were also important factors in the business-to-business review exchange. Although the data collected is based on a relatively small sample size and may not be representative of the wider population, this study provides valuable insights into the behavior of those who issue online reviews and can contribute to future research directions in this area.
{"title":"Intrinsic Incentives for Online Business Reviews: Driving Knowledge Transfer Across Businesses","authors":"Grigoras Mihnea Gingioveanu Lupulescu, Francisca-Elena Zamfir","doi":"10.2478/mdke-2023-0010","DOIUrl":"https://doi.org/10.2478/mdke-2023-0010","url":null,"abstract":"Abstract The present paper aims to analyze business-to-business feedback, where managers and customers provide reviews for partners or client organizations, as this practice has become increasingly common in the present business environment. However, the intrinsic motivations that drive managers and individuals to engage in this practice are not yet fully understood. Previous research has highlighted potential reasons for issuing feedback, but our study highlights some new perspectives on the significance of online reviews, the reasons why individuals issue them, and their potential impact on the decision-making process of consumers and business partners. Our findings suggest that improving customer service and interactions is essential for encouraging positive reviews. Our data also indicate that age might play a crucial role in attitudes toward leaving online reviews. Older individuals appear to perceive their reviews to be more objective and fairer, while younger individuals are more easily convinced by the opinions of others. The frequency of leaving reviews can also vary a lot depending on the age of the individual, possibly due to a lack of time or belief that their opinion may not have any valuable impact on other people’s lives or decisions. One of the most significant factors that encourage individuals to offer feedback is good interaction with a company representative, highlighting the importance of customer service. The possibility of obtaining a discount and the quality of services and products offered were also important factors in the business-to-business review exchange. Although the data collected is based on a relatively small sample size and may not be representative of the wider population, this study provides valuable insights into the behavior of those who issue online reviews and can contribute to future research directions in this area.","PeriodicalId":53295,"journal":{"name":"Management Dynamics in the Knowledge Economy","volume":"11 1","pages":"138 - 151"},"PeriodicalIF":0.0,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43126529","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Abstract This empirical study aims to identify and evaluate the crucial factors that influence customer satisfaction and their intention to reuse a food ordering app (FOA) in Ho Chi Minh City (HCMC), Vietnam. A data sample of 413 observations from customers who used the FOA was used to test hypotheses using a quantitative technique and a structural linear model. The results indicated that among the four key factors, performance expectancy, price value, and online reviews had direct and indirect effects on customers’ continued intention to use the FOA. By contrast, hedonic motivation only had an indirect effect. Satisfaction level was the mediating factor that affected customers’ continuance intention. This study provided insights into the online service and how the key factors affected customers’ satisfaction level towards the intention to reuse the FOA. When the management of the online providing service improves the key factors – performance expectancy, hedonic motivation, price value, and online reviews – they will improve the level of satisfaction towards the intention to reuse the FOA of customers in HCMC. The management of food companies should refer to this research model for restructuring and improving their business to satisfy the needs and wants of their target customers in the competitive market.
{"title":"Key Factors Influencing Customer Satisfaction and Intention to Reuse Food Ordering Apps","authors":"Thuy Ngoc Lam, Tuan Khanh Vuong, Siem Thi Tran","doi":"10.2478/mdke-2023-0011","DOIUrl":"https://doi.org/10.2478/mdke-2023-0011","url":null,"abstract":"Abstract This empirical study aims to identify and evaluate the crucial factors that influence customer satisfaction and their intention to reuse a food ordering app (FOA) in Ho Chi Minh City (HCMC), Vietnam. A data sample of 413 observations from customers who used the FOA was used to test hypotheses using a quantitative technique and a structural linear model. The results indicated that among the four key factors, performance expectancy, price value, and online reviews had direct and indirect effects on customers’ continued intention to use the FOA. By contrast, hedonic motivation only had an indirect effect. Satisfaction level was the mediating factor that affected customers’ continuance intention. This study provided insights into the online service and how the key factors affected customers’ satisfaction level towards the intention to reuse the FOA. When the management of the online providing service improves the key factors – performance expectancy, hedonic motivation, price value, and online reviews – they will improve the level of satisfaction towards the intention to reuse the FOA of customers in HCMC. The management of food companies should refer to this research model for restructuring and improving their business to satisfy the needs and wants of their target customers in the competitive market.","PeriodicalId":53295,"journal":{"name":"Management Dynamics in the Knowledge Economy","volume":"11 1","pages":"152 - 169"},"PeriodicalIF":0.0,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49270725","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Abstract The prognosis and determination of consumer behavior is not an easy process. As part of the development of consumer behavior as the last member of the B2C market in the distribution channel, one can observe the gradual decline of brick-and-mortar stores and the rise of online shopping for several decades, especially the enormous growth of online shopping over the last two years caused by the COVID-19 pandemic. However, it should be noted that many retailers offer their products simultaneously in brick-and-mortar stores and also through the e-shop. The main purpose of the article is to determine the dependence of spent funds on the basis of individual criteria. The primary data were obtained by conducting a questionnaire survey, in which we determined the amount of spent funds for traditional and online retail shopping. Data were analyzed using the Shapiro-Wilk normality test, followed by an analysis of the dependencies of the variables using the Kruskal-Wallis’s test and one-way ANOVA. The results show that, apart from gender, the other factors examined do not affect the amount of spent money. Due to the absence of published academic literature and empirical findings concerning the behavior of retail trade format selection in the Slovak market, this study may serve as a starting point for future studies in this area of interest. The survey is also relevant for retailers in terms of format development and reorientation of marketing strategies.
{"title":"How Shopping was Transformed from Offline to Online Space - A Case Study within the Slovak Republic","authors":"Eva Nahalková Tesárová, A. Križanová","doi":"10.2478/mdke-2023-0009","DOIUrl":"https://doi.org/10.2478/mdke-2023-0009","url":null,"abstract":"Abstract The prognosis and determination of consumer behavior is not an easy process. As part of the development of consumer behavior as the last member of the B2C market in the distribution channel, one can observe the gradual decline of brick-and-mortar stores and the rise of online shopping for several decades, especially the enormous growth of online shopping over the last two years caused by the COVID-19 pandemic. However, it should be noted that many retailers offer their products simultaneously in brick-and-mortar stores and also through the e-shop. The main purpose of the article is to determine the dependence of spent funds on the basis of individual criteria. The primary data were obtained by conducting a questionnaire survey, in which we determined the amount of spent funds for traditional and online retail shopping. Data were analyzed using the Shapiro-Wilk normality test, followed by an analysis of the dependencies of the variables using the Kruskal-Wallis’s test and one-way ANOVA. The results show that, apart from gender, the other factors examined do not affect the amount of spent money. Due to the absence of published academic literature and empirical findings concerning the behavior of retail trade format selection in the Slovak market, this study may serve as a starting point for future studies in this area of interest. The survey is also relevant for retailers in terms of format development and reorientation of marketing strategies.","PeriodicalId":53295,"journal":{"name":"Management Dynamics in the Knowledge Economy","volume":"11 1","pages":"128 - 137"},"PeriodicalIF":0.0,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45888621","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Abstract This paper is based on the premise that public officials in developing countries lack the necessary skills to implement Knowledge Management (KM) successfully, so a framework is required to facilitate this process. South Africa is the case study. It is therefore necessary to develop a Knowledge Management Implementation Framework (KMIF). Consequently, one of the objectives of this paper is to validate this need and then outline a KMIF that can help government departments in developing countries implement KM and foster a KM culture. A mixed methodology approach was used, combining qualitative and quantitative data collection. Based on the Taro Yamane formula, 139 people were selected from a target population of 221 officials involved in KM in the South African government. DATAtab, a web-based statistics application, was used to analyze the responses. A comprehensive review of several secondary literature sources was carried out. For the literature review, relevant peer-reviewed articles were downloaded from Google Scholar, ResearchGate, Scopus, and Phil Papers. The study posits that officials charged with KM implementation in the South African government lack the necessary implementation skillset, that a need for a KMIF exists, and subsequently outlines a three-stage KMIF to facilitate their efforts. This study recommends that the proposed three-stage KMIF be adopted since it will provide the government (i) a simplified and structured way of realizing KM; (ii) it will be an effective tool that officials can use to guide them on how to implement KM, and (iii) it will cultivate a KM culture within the government. Even though the study is original to the South African government, the findings, however, may be applied to other emerging governments in Africa and beyond. Despite its theoretical nature, the paper lacks empirical validation, leaving it open to further investigation.
{"title":"How to Implement Knowledge Management in Emerging Governments in Africa and Beyond: A Case Study on the South African Government","authors":"Lance Barbier, R. Tengeh","doi":"10.2478/mdke-2023-0012","DOIUrl":"https://doi.org/10.2478/mdke-2023-0012","url":null,"abstract":"Abstract This paper is based on the premise that public officials in developing countries lack the necessary skills to implement Knowledge Management (KM) successfully, so a framework is required to facilitate this process. South Africa is the case study. It is therefore necessary to develop a Knowledge Management Implementation Framework (KMIF). Consequently, one of the objectives of this paper is to validate this need and then outline a KMIF that can help government departments in developing countries implement KM and foster a KM culture. A mixed methodology approach was used, combining qualitative and quantitative data collection. Based on the Taro Yamane formula, 139 people were selected from a target population of 221 officials involved in KM in the South African government. DATAtab, a web-based statistics application, was used to analyze the responses. A comprehensive review of several secondary literature sources was carried out. For the literature review, relevant peer-reviewed articles were downloaded from Google Scholar, ResearchGate, Scopus, and Phil Papers. The study posits that officials charged with KM implementation in the South African government lack the necessary implementation skillset, that a need for a KMIF exists, and subsequently outlines a three-stage KMIF to facilitate their efforts. This study recommends that the proposed three-stage KMIF be adopted since it will provide the government (i) a simplified and structured way of realizing KM; (ii) it will be an effective tool that officials can use to guide them on how to implement KM, and (iii) it will cultivate a KM culture within the government. Even though the study is original to the South African government, the findings, however, may be applied to other emerging governments in Africa and beyond. Despite its theoretical nature, the paper lacks empirical validation, leaving it open to further investigation.","PeriodicalId":53295,"journal":{"name":"Management Dynamics in the Knowledge Economy","volume":"11 1","pages":"170 - 189"},"PeriodicalIF":0.0,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44381476","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Abstract The competitive business environment has made it imperative for organisations who desire to remain relevant put forward survival strategies. This study explores the effect of succession management on three dimensions of organizational sustainability among insurance industry employees in Nigeria. Data was collected from a sample of employees from selected companies. The study utilised structural equation modelling (SEM) to test the hypothesized model of succession management and organisational sustainability as separate but related processes. Looking at the three dimensions of sustainability (environmental integrity, economic prosperity and social sustainability) and how they impact succession management, the findings indicate that succession management has a significant relationship with organisational sustainability across all three dimensions. The study concludes that insurance companies comprehend the inherent potential of a robust and active succession management programme in the drive for organisational sustainability. The study further discusses the theoretical implications of the relationship.
{"title":"Succession Management: A Proficient Resource in Organisational Sustainability?","authors":"J. M. Odiachi, A. A. Sulaimon, O. Kuye","doi":"10.2478/mdke-2023-0008","DOIUrl":"https://doi.org/10.2478/mdke-2023-0008","url":null,"abstract":"Abstract The competitive business environment has made it imperative for organisations who desire to remain relevant put forward survival strategies. This study explores the effect of succession management on three dimensions of organizational sustainability among insurance industry employees in Nigeria. Data was collected from a sample of employees from selected companies. The study utilised structural equation modelling (SEM) to test the hypothesized model of succession management and organisational sustainability as separate but related processes. Looking at the three dimensions of sustainability (environmental integrity, economic prosperity and social sustainability) and how they impact succession management, the findings indicate that succession management has a significant relationship with organisational sustainability across all three dimensions. The study concludes that insurance companies comprehend the inherent potential of a robust and active succession management programme in the drive for organisational sustainability. The study further discusses the theoretical implications of the relationship.","PeriodicalId":53295,"journal":{"name":"Management Dynamics in the Knowledge Economy","volume":"11 1","pages":"112 - 127"},"PeriodicalIF":0.0,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48235168","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Abstract In the literature there are many and different interpretations of the concept knowledge dynamics that creates a real difficulty in working with it. There is no comprehensive study of all these meanings and interpretations attributed to knowledge dynamics. The purpose of this paper is to explore the semantic spectrum of the concept of knowledge dynamics and to reveal the most relevant meanings and interpretations researchers in the domain of knowledge management attribute to it. The multitude of meanings and interpretations can be explained as a result of using different metaphors for expressing the concept of knowledge. Also, many researchers come from different domains of science and have different practical experiences in working with knowledge and knowledge management. The research question is how can be found a common framework to explain the most significant meanings and interpretations of the knowledge dynamics concept. Understanding this concept is necessary for all researchers, academics, and practitioners working in the domain of knowledge management and intellectual capital. The research method is based on a critical literature review, on using metaphorical thinking and on a comparative semantic analysis. It is a conceptual paper and therefore its structure will follow the logic of analysis and not that used for empirical research papers. The findings are integrated into a complex but coherent semantic framework based on both Newtonian and Thermodynamics principles.
{"title":"Knowledge Dynamics: Exploring its Meanings and Interpretations","authors":"C. Bratianu","doi":"10.2478/mdke-2023-0007","DOIUrl":"https://doi.org/10.2478/mdke-2023-0007","url":null,"abstract":"Abstract In the literature there are many and different interpretations of the concept knowledge dynamics that creates a real difficulty in working with it. There is no comprehensive study of all these meanings and interpretations attributed to knowledge dynamics. The purpose of this paper is to explore the semantic spectrum of the concept of knowledge dynamics and to reveal the most relevant meanings and interpretations researchers in the domain of knowledge management attribute to it. The multitude of meanings and interpretations can be explained as a result of using different metaphors for expressing the concept of knowledge. Also, many researchers come from different domains of science and have different practical experiences in working with knowledge and knowledge management. The research question is how can be found a common framework to explain the most significant meanings and interpretations of the knowledge dynamics concept. Understanding this concept is necessary for all researchers, academics, and practitioners working in the domain of knowledge management and intellectual capital. The research method is based on a critical literature review, on using metaphorical thinking and on a comparative semantic analysis. It is a conceptual paper and therefore its structure will follow the logic of analysis and not that used for empirical research papers. The findings are integrated into a complex but coherent semantic framework based on both Newtonian and Thermodynamics principles.","PeriodicalId":53295,"journal":{"name":"Management Dynamics in the Knowledge Economy","volume":"11 1","pages":"100 - 111"},"PeriodicalIF":0.0,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46470070","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Abstract Macroeconomic expectations influence long-term output, investment, and employment through households’ behavior. Policymakers and politicians attempt to predict the behavior of citizens and voters. How individuals form expectations and perceive sovereign indebtedness brings into question public finance sustainability and incumbents’ credibility. Based on a cross-country survey in Central and Eastern European countries, we estimate several probit regressions to uncover the effects of economic knowledge on sovereign debt expectations. Robustness tests and additional control confirm the initial results. We find that knowledge about public debt increases the chances of forming negative expectations, while higher financial literacy tends to have the opposite effect. More specifically, individuals with higher public debt knowledge are 5.4 percentage points less likely to show positive expectations, while individuals with higher levels of financial literacy (interest rate and inflation knowledge) are approximately 3.5 percentage points more likely to form positive expectations. The results indicate that public debt expectations are driven by negative biases resulting from the lack of economic knowledge together with insufficiency in understanding economic causal mechanisms. Financial literacy programs could benefit from including information about macroeconomics in curricula. Improving individual abilities to understand macroeconomic mechanisms, including public debt, has the potential to influence expectations and shift behaviors towards desired policy outcomes.
{"title":"Public Debt Expectations: The More You Know about Public Debt, the Less Optimistic You Are","authors":"C. Ciocîrlan, Andreea Stancea, Valentin Stoica","doi":"10.2478/mdke-2023-0013","DOIUrl":"https://doi.org/10.2478/mdke-2023-0013","url":null,"abstract":"Abstract Macroeconomic expectations influence long-term output, investment, and employment through households’ behavior. Policymakers and politicians attempt to predict the behavior of citizens and voters. How individuals form expectations and perceive sovereign indebtedness brings into question public finance sustainability and incumbents’ credibility. Based on a cross-country survey in Central and Eastern European countries, we estimate several probit regressions to uncover the effects of economic knowledge on sovereign debt expectations. Robustness tests and additional control confirm the initial results. We find that knowledge about public debt increases the chances of forming negative expectations, while higher financial literacy tends to have the opposite effect. More specifically, individuals with higher public debt knowledge are 5.4 percentage points less likely to show positive expectations, while individuals with higher levels of financial literacy (interest rate and inflation knowledge) are approximately 3.5 percentage points more likely to form positive expectations. The results indicate that public debt expectations are driven by negative biases resulting from the lack of economic knowledge together with insufficiency in understanding economic causal mechanisms. Financial literacy programs could benefit from including information about macroeconomics in curricula. Improving individual abilities to understand macroeconomic mechanisms, including public debt, has the potential to influence expectations and shift behaviors towards desired policy outcomes.","PeriodicalId":53295,"journal":{"name":"Management Dynamics in the Knowledge Economy","volume":"11 1","pages":"190 - 207"},"PeriodicalIF":0.0,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43837766","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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