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Predicting Behavioral Outcomes of Humans: The Role of Emotional Intelligence 预测人类的行为结果:情绪智力的作用
Pub Date : 2022-12-31 DOI: 10.3126/md.v25i1.53282
Mohona Biswas, Z. Alam, Shelina Akhter
The powerful stimulator of desired human behavior is emotional intelligence. The current investigation makes an effort to look into the relative influence of emotional intelligence on the behavioral outputs of employees in diverse Bangladeshi organizations. The method of purposive sampling was used to collect responses from 412 participants. The author applied Emotional Quotient Index (EQ Index) as well as different measurement instruments to evaluate employees’ emotional intelligence and their behavioral outcomes at the workplace. The data were analyzed with descriptive statistics, Pearson correlation, and linear regression. Quantitative outcomes from this analysis demonstrated a favorable relationship between emotional intelligence and desired behavioral outcomes, specifically, group cohesion (r=0.72, p<.01) and productivity (r = 0.70, p <0.01). Results uncovered a significant negative relationship (r= -0.58, p <0.01) between emotional intelligence and deviant workplace behavior. These exclusive outcomes will move academics, decision-makers, and industry leaders from a variety of businesses to foster emotional intelligence in them in order to achieve more preferable working outcomes and to defend against undesirable deviant conduct.
激发人们期望行为的强大刺激物是情商。本研究旨在探讨孟加拉不同组织中情绪智力对员工行为输出的相对影响。采用目的抽样的方法,对412名参与者进行问卷调查。作者运用情商指数(EQ Index)和不同的测量工具来评估员工的情绪智力和他们在工作场所的行为结果。对资料进行描述性统计、Pearson相关和线性回归分析。该分析的定量结果表明,情绪智力与期望的行为结果之间存在良好的关系,特别是群体凝聚力(r=0.72, p< 0.01)和生产力(r= 0.70, p< 0.01)。结果发现情绪智力与职场越轨行为呈显著负相关(r= -0.58, p <0.01)。这些独特的成果将促使来自各行各业的学者、决策者和行业领袖培养他们的情商,以获得更可取的工作成果,并防范不受欢迎的越轨行为。
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引用次数: 0
Performance-driven Practices and Employee Performance in Nepalese Commercial Banks 尼泊尔商业银行绩效驱动实践与员工绩效
Pub Date : 2022-12-31 DOI: 10.3126/md.v25i1.53279
D. R. Chalise, Jhabindra Pokharel
Human resource is the fundamental resources of the organization, which determine the performance of the organization as well as gives the life to the other resources and the organization. This study focuses on assessing the role of employee performance-driven practices on employees’ performance in Nepalese commercial banks. This study utilizes the quantitative research approach with a causal-comparative and analytical research design. The sample of the study is 385 respondents from Kathmandu valley. Reliability analysis, descriptive statistics, correlation, and regression analysis are utilized to draw the conclusion. Evidence indicates that leadership, working environment, motivation, and job satisfaction positively and significantly affect employee performance in the Nepalese banking sectors. Finally, this study suggests banks provide excellent leadership opportunities, a good working environment to the employees, rich motivation, and focus on job satisfaction through intrinsic and extrinsic reward systems that positively contribute to the bank employees’ performance and might lead to downsizing employee turnover also.
人力资源是组织的基础资源,它决定着组织的绩效,也赋予其他资源和组织以生命。本研究的重点是评估尼泊尔商业银行员工绩效驱动实践对员工绩效的作用。本研究采用定量研究方法,采用因果比较和分析研究设计。该研究的样本是来自加德满都山谷的385名受访者。运用信度分析、描述性统计、相关分析和回归分析得出结论。有证据表明,领导力、工作环境、动机和工作满意度对尼泊尔银行业员工绩效有显著的正向影响。最后,本研究认为,银行通过内部和外部奖励制度,为员工提供良好的领导机会、良好的工作环境、丰富的激励和注重工作满意度,这些都对银行员工的绩效有积极的贡献,也可能导致员工离职。
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引用次数: 0
Effects of Job Stress on Job Performance in Nepali Commercial Banks 尼泊尔商业银行工作压力对工作绩效的影响
Pub Date : 2022-12-31 DOI: 10.3126/md.v25i1.53280
D. Basnet, Anju Gwachha, Niraj Poudel
Stress is an unavoidable and unenviable issue people encounter in their professional and personal lives. More specifically, in a banking professional’s life, due to changing demands of work and working conditions, bankers experience work stress these days. The present study was carried out to examine how work-related stress affects workers’ performance on the job. The survey was conducted by administering the structured questionnaire to different categories and levels of bankers working in various banks in Kathmandu valley. Statistical tools such as descriptive statistics, correlation, and regression were used to examine the collected data. The study revealed a weak negative link between role ambiguity and job performance and demonstrated no connection between workload and role conflict and Job performance. The result suggests that a medium level of workload and role conflict have a favorable impact on job performance. This indicates that workplace stress is not always harmful but has a positive influence on performance. The finding and suggestions of this study might help commercial banks to mitigate the stress level of the employees.
压力是人们在工作和个人生活中不可避免的,也是不令人羡慕的问题。更具体地说,在银行专业人士的生活中,由于工作要求和工作条件的变化,银行家们最近经历了工作压力。目前的研究是为了研究工作压力如何影响员工的工作表现。该调查是通过对加德满都谷地各银行工作的不同类别和级别的银行家进行结构化问卷调查进行的。使用描述性统计、相关性和回归等统计工具来检查收集的数据。研究发现,角色模糊与工作绩效之间存在微弱的负相关关系,而工作量、角色冲突与工作绩效之间没有关联。结果表明,中等水平的工作量和角色冲突对工作绩效有良好的影响。这表明工作压力并不总是有害的,而是对表现有积极的影响。本研究的发现和建议可能有助于商业银行减轻员工的压力水平。
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引用次数: 0
Social Media and Purchase Habits of Consumers 社交媒体与消费者的购买习惯
Pub Date : 2022-12-31 DOI: 10.3126/md.v25i1.53291
S. Parajuli, Dhruba Kumar Budhathoki
This research focused on social media’s impact on purchasing decisions in the Lalitpur district. Through the convenience sample, two-hundred responses were obtained through five-point Likert-type questionnaires. Based on descriptive statistics, correlation analysis, and regression analysis, Consumers’ actions were shown to be significantly and positively correlated with the degree to which they trusted content shared on social media platforms. However, perceived risk was found to have a negative and significant relationship with consumer behavior. In addition, the perceived value was found to have a significant positive association with consumer behavior. The regression analysis showed that trust in social media and perceived value significantly affect consumer behavior. At the same time, perceived risk was found to have a significant adverse effect on consumer behavior. This study concluded that the impact of social media has a significant effect on consumer behavior in Lalitpur District.
本研究的重点是社交媒体对Lalitpur地区购买决策的影响。通过便利抽样,通过李克特式五点问卷获得200份回复。基于描述性统计、相关分析和回归分析,消费者的行为与他们对社交媒体平台上分享的内容的信任程度呈显著正相关。然而,感知风险与消费者行为之间存在显著负相关关系。此外,感知价值与消费者行为有显著的正相关。回归分析显示,对社交媒体的信任和感知价值显著影响消费者行为。同时,发现感知风险对消费者行为有显著的不利影响。本研究的结论是社交媒体的影响对Lalitpur地区的消费者行为有显著的影响。
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引用次数: 0
Factors Affecting Smartphone Purchase Decisions of Consumers 影响消费者智能手机购买决策的因素
Pub Date : 2022-12-31 DOI: 10.3126/md.v25i2.57423
Bharat Rai, R. K. Dahal, B. Ghimire
This study aimed to pinpoint the factors influencing consumers' decisions to buy Smartphones in Kathmandu. The study examined how social factors, product attributes, and brand image affect consumers' decisions to buy Smartphones. The study focuses on the consumer's preferred method of choosing a Smartphone and which element influences that choice most. In the Kathmandu Valley, the demand for Smartphones is rising quickly. This study made use of primary data. The information was gathered from 394 buyers of cell phones in Kathmandu using a structured questionnaire and a convenient sampling technique. The elements influencing customer purchasing decisions for smartphones were found by using descriptive analysis, correlation analysis, and multiple regression analysis, which allowed for a good conclusion-drawing process. To investigate the Influence on purchasing decisions for Smartphones, product features, social factors, and brand image are used as independent variables. According to a correlation study, the dependent variable, consumer purchase decision in the purchase of a Smartphone, has a substantial association with all independent variables. The outcome of the regression analysis discovered that brand image, product attributes, and social factors significantly influence consumer purchasing behavior. The findings of the study are implacable for both the managerial level and the academic level. However, the study's findings can offer a researcher some theoretical direction. The results of this study may provide guidelines for formulating marketing strategies regarding Smartphones.
这项研究旨在找出影响加德满都消费者购买智能手机决定的因素。该研究考察了社会因素、产品属性和品牌形象如何影响消费者购买智能手机的决定。这项研究的重点是消费者选择智能手机的首选方法,以及哪种因素对这种选择的影响最大。在加德满都谷地,对智能手机的需求正在迅速增长。这项研究利用了原始数据。使用结构化问卷和方便的抽样技术,从加德满都的394名手机购买者中收集信息。通过使用描述性分析、相关分析和多元回归分析,发现了影响客户购买智能手机决策的因素,从而得出了一个很好的结论。为了研究对智能手机购买决策的影响,我们将产品特性、社会因素和品牌形象作为自变量。根据相关研究,因变量,消费者购买智能手机的决策,与所有自变量都有实质性的关联。回归分析结果发现,品牌形象、产品属性和社会因素对消费者购买行为有显著影响。研究结果对管理层面和学术层面都是不可接受的。然而,这项研究的发现可以为研究人员提供一些理论方向。本研究的结果可能为制定智能手机的营销策略提供指导。
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引用次数: 0
Consumer Perception toward Digital Payment System 消费者对数字支付系统的看法
Pub Date : 2022-12-31 DOI: 10.3126/md.v25i1.53286
Omkar Poudel, Mohan Prasad Sapkota
In the modern world, where the current electronic payment system is replacing the traditional payment method, the e-payment system is becoming popular among the new generation and gaining popularity among the older generation. With the gain of popularity, security, and privacy issues are also increasing. The study examined the impact of security and privacy on customers’ trust in the case of the e-payment system and its resultant effect on customers’ perceived Quality. Descriptive research has been conducted using online responses from 390 customers using e-payment. The study also examined the impact of perceived ease of use and usefulness on perceived quality. The collected data was analyzed by using the structural model and measurement model. The study concluded that trust depends on the security and privacy factor, where privacy and security strongly impact customers’ trust in the e-payment platform. And it is also concluded that trust positively impacts customers’ perceived quality of the e-payment platform. In Nepal, security and privacy issues are increasing with the increased use of e-payment platforms, so security and privacy are significant factors to consider. Also, Perceived ease of use and usefulness positively impact customers’ perceived quality of the system for online transactions.
在现代社会,电子支付系统正在取代传统的支付方式,电子支付系统在新一代中越来越受欢迎,在老一辈中也越来越受欢迎。随着普及,安全性和隐私问题也在增加。本研究考察了电子支付系统的安全性和隐私性对顾客信任的影响,以及由此对顾客感知的服务质量产生的影响。对390名使用电子支付的客户的在线反馈进行了描述性研究。该研究还调查了感知易用性和有用性对感知质量的影响。采用结构模型和测量模型对收集到的数据进行分析。研究得出的结论是,信任取决于安全和隐私因素,其中隐私和安全强烈影响客户对电子支付平台的信任。研究还发现,信任正向影响消费者对电子支付平台的感知质量。在尼泊尔,随着电子支付平台使用的增加,安全和隐私问题也在增加,因此安全和隐私是需要考虑的重要因素。此外,感知的易用性和有用性积极影响客户对在线交易系统的感知质量。
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引用次数: 1
Investing in Human Capital Management for Firm Performance: Liability or Strategic Alignment? 投资人力资本管理促进企业绩效:责任还是战略一致性?
Pub Date : 2022-12-31 DOI: 10.3126/md.v25i2.57426
P. Gautam, R. Gautam
A firm’s sustainable performance is a burgeoning issue globally. It is the strategic choice of the firm whether it should invest in its human resources. This study examines the role of human capital management in determining firm performance. HR competencies, HR practices, HR systems, and HR deliverables were selected as the dimensions of human capital management. Employee satisfaction was the mediating variable. Data were collected from a survey of conveniently selected 305 employees of purposively selected life insurance companies in Nepal. The results of the study revealed a positive significant impact of each component of human capital management and overall human capital management on firm performance, concluding that investment in human capital management is the strategic alignment rather than the liability. Firms investing more in human capital enhance their financial performance for sustainable growth. This study contributes to elaborating the resource-based view for creating dynamic capability of resources from effective development and mobilization of human resources. 
在全球范围内,公司的可持续绩效是一个新兴问题。人力资源投资是企业的战略选择。本研究探讨人力资本管理在决定企业绩效中的作用。人力资源能力、人力资源实践、人力资源系统和人力资源可交付成果被选为人力资本管理的维度。员工满意度为中介变量。数据收集自对尼泊尔有意选择的人寿保险公司的305名员工的调查。研究结果表明,人力资本管理的各个组成部分和整体人力资本管理对企业绩效有显著的正向影响,结论是人力资本管理投资是战略结盟而不是负债。企业对人力资本的投资越多,其财务绩效就越高,有利于实现可持续增长。本研究有助于阐述通过有效开发和调动人力资源创造资源动态能力的资源基础观点。
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引用次数: 2
Factors Affecting the Banking Habit of Urban People 影响城市居民银行消费习惯的因素
Pub Date : 2022-12-31 DOI: 10.3126/md.v25i2.57425
Madhusudan Gautam
Good banking habits are crucial for managing household finances and achieving financial stability. This study aims to examine the major factors that affect the banking habit of urban people. The survey was carried out by distributing structured questionnaires to people of various ages, genders, occupations, and qualifications in Ghorahi Municipality, Dang District- a mid-western part of Nepal. The study followed the descriptive cum casual research design and concluded that convenience, availability, and security have positive effects on banking habits. But awareness level and motivation factors do not have any linkage with the banking habit of urban people. It may be the reason for the similar nature of products and services offered by banks, the increased financial literacy rate, and the financial knowledge of urban people. Thus, the results of this study are helpful for banks to formulate and adopt relevant strategies to increase banking habits.
良好的银行习惯对于管理家庭财务和实现金融稳定至关重要。本研究旨在探讨影响城市居民银行习惯的主要因素。该调查是通过向尼泊尔中西部地区戈拉希市不同年龄、性别、职业和资格的人分发结构化问卷进行的。该研究遵循描述性和随意性研究设计,并得出结论,便利性,可用性和安全性对银行习惯有积极影响。但城市居民的理财意识水平和动机因素与城市居民的理财习惯并无关联。这可能是银行提供的产品和服务性质相似,金融识字率提高以及城市居民金融知识的原因。因此,本研究的结果有助于银行制定和采取相关策略来提高银行习惯。
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引用次数: 0
Product Innovation and Consumer Preference for Feminine Hygiene Products: A Moderated Model with Product Deprivation 产品创新与女性卫生用品消费者偏好:一个有调节的产品剥夺模型
Pub Date : 2022-12-31 DOI: 10.3126/md.v25i1.53287
P. Gautam, Sabuj Khadka
The study aimed to analyze the impact of product innovation on consumer preferences for feminine hygiene products. The study also investigated the mediated and moderated influence of deprivation on the adoption of the product. Following the analytical research design and deductive approach, the study has been conducted by adopting a multistage sampling method among the females dwelling in Kathmandu, economically active in different sectors, and with active menstrual cycles. The structured questionnaire prepared by adapting validated variables was used to collect the data from 385 respondents working in 50 organizations. Descriptive and inferential analysis was done using Process Macro for mediation and moderation effects using Hayes (2017) models. The study concludes that product innovation significantly impacts consumer preference, with a positive interactive moderation effect of deprivation with product innovation for consumer preference in feminine hygiene product adoption.
本研究旨在分析产品创新对消费者对女性卫生用品偏好的影响。研究还探讨了剥夺对产品采用的中介和调节影响。本研究遵循分析研究设计和演绎方法,采用多阶段抽样方法,对居住在加德满都不同经济部门、月经周期活跃的女性进行了研究。采用采用有效变量编制的结构化问卷,收集了来自50个组织的385名受访者的数据。使用Hayes(2017)模型,使用Process Macro对中介和调节效应进行描述性和推理分析。研究发现,产品创新显著影响消费者偏好,剥夺与产品创新对女性卫生用品消费者偏好具有正向交互调节作用。
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引用次数: 1
Social Media Addiction- Risk Of Addiction In India Measured Through Bergen Social Media Addiction Scale(BSMAS 社交媒体成瘾-通过卑尔根社交媒体成瘾量表(BSMAS)测量印度成瘾风险
Pub Date : 2022-12-28 DOI: 10.57198/2583-4932.1308
Shivani Arora, Manoj Kumar, Kaashvi Piplani
Abstract Background: Social Media usage is on the rise since its inception in the early 2000s. Though some aspects of Behavioral Addictions like Online gaming have been recognized as addictions, excessive social media usage requires more studies to validate the same. The study considers the General Pathological Internet Use aspect of the Cognitive Behavioural Model theory in its approach to deciphering Social Media Addiction. Objective: This study aims to determine what percentage of the population studied is at a high risk of developing Social Media Addiction and analyzes the factors prevalent to Indian users, The shorter version of the Bergen Social Media Addiction Scale is used and the scale is validated. Material and Methods: The objectives are achieved by using a questionnaire BSMAS scale, applying exploratory factor analysis to BSMAS, and validating the tool for the Indian social media users. The current study focused on India, with a sample of 747 respondents selected through convenience sampling. BSMAS short scale and Likert score, Exploratory Factor Analysis, and Confirmatory Factor Analysis were applied. Results and Conclusion: 18% of the sample was at risk of developing Social Media addiction. EFA reduced the six factors of BSMAS to three relevant factors viz., Salience, Mood Modifications/Tolerance, and Relapse explaining 37.4% of the total variance. Confirmatory Factor Analysis validated the scale for the Indian population. The Kaiser-Meyer-Olkin KMO measure of Sampling Adequacy is .925, the Internal reliability of the data is .89, which is highly favorable. Bartlett's test of Sphericity is the chi-square value 4034.47 /153 and p-value is less than .001, revealing that the sample was suitable for the EFA.
背景:自21世纪初出现以来,社交媒体的使用量呈上升趋势。虽然网络游戏等行为成瘾的某些方面已经被认为是成瘾,但过度使用社交媒体需要更多的研究来证实这一点。该研究考虑了认知行为模型理论在解读社交媒体成瘾方法中的一般病态互联网使用方面。目的:本研究旨在确定所研究人群中有多大比例的人处于社交媒体成瘾的高风险中,并分析印度用户普遍存在的因素。使用了卑尔根社交媒体成瘾量表的简化版本,并对该量表进行了验证。材料和方法:通过使用问卷BSMAS量表,对BSMAS进行探索性因素分析,并对印度社交媒体用户验证该工具来实现目标。目前的研究主要集中在印度,通过方便抽样选择了747名受访者。采用BSMAS短量表、Likert评分、探索性因子分析和验证性因子分析。结果和结论:18%的样本有患上社交媒体成瘾的风险。EFA将BSMAS的六个因素减少到三个相关因素,即显著性、情绪改变/耐受性和复发,解释了总方差的37.4%。验证性因子分析验证了印度人口的量表。Kaiser-Meyer-Olkin抽样充分性的KMO测度为0.925,数据的内部信度为0.89,是非常有利的。球形度的Bartlett检验为卡方值4034.47 /153,p值小于0.001,表明样本适合EFA。
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引用次数: 1
期刊
Management Dynamics in the Knowledge Economy
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