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Measurement and analysis of profitability dynamics of the banking sector in Serbia based on the FLMAW-MARCOS method 基于FLMAW-MARCOS方法的塞尔维亚银行业盈利能力动态测量与分析
Pub Date : 2023-01-01 DOI: 10.5937/bankarstvo2301028l
R. Lukić
Research into the profitability dynamics of the banking sector is continuously current, significant, and complex. Bearing that in mind, this paper measures and analyzes the profitability dynamics of the banking sector in Serbia using FLMAW-MARCOS methods. The empirical results obtained by applying the given methodology show that the five best years of achieved profitability in the banking sector in Serbia in the period 2008 - 2022 are in order: 2018, 2017, 2008, 2019 and 2022. The worst profitability was achieved in 2013. Recently, the profitability of the banking sector in Serbia has improved. It was influenced by the economic climate, management of human resources, assets, capital, sales of banking products, costs, and profits. The digitalization of the entire business plays a significant role in this. The impact of the Covid-19 corona virus pandemic, as well as the global energy crisis, is significant. In order to improve the profitability of the banking sector in Serbia, it is necessary to manage human resources, assets, capital, sales, costs and profits as efficiently as possible and adapt to changes in the economic climate.
对银行业盈利能力动态的研究一直是当前的、重要的和复杂的。考虑到这一点,本文使用FLMAW-MARCOS方法测量和分析塞尔维亚银行业的盈利能力动态。应用给定方法获得的实证结果表明,2008年至2022年期间塞尔维亚银行业实现盈利的五个最佳年份依次为:2018年、2017年、2008年、2019年和2022年。盈利能力最差的一年是2013年。最近,塞尔维亚银行业的盈利能力有所改善。它受经济气候、人力资源管理、资产、资本、银行产品销售、成本和利润的影响。整个业务的数字化在这方面起着重要的作用。2019冠状病毒病大流行以及全球能源危机的影响是巨大的。为了提高塞尔维亚银行业的盈利能力,必须尽可能有效地管理人力资源、资产、资本、销售、成本和利润,并适应经济气候的变化。
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引用次数: 1
Cost of capital: The effect to the firm value and profitability of companies: Evidence of a selected group of companies on the Sarajevo and Banja Luka stock exchanges 资本成本:对公司的公司价值和盈利能力的影响:萨拉热窝和巴尼亚卢卡证券交易所选定的一组公司的证据
Pub Date : 2023-01-01 DOI: 10.5937/bankarstvo2301092a
Almir Alihodžić
The weighted average cost of capital is the rate that companies must pay to shareholders and creditors. Therefore, it is a risk-adjusted discount rate for the company's cash flows. The paper will calculate the weighted average cost of capital for a selected group of companies listed on the Sarajevo and Banja Luka Stock Exchanges, as well as profitability indicators such as: ROA, ROE and net profit margin. Therefore, the main goal of this paper is to investigate whether there is interdependence in the movement of the weighted average cost of capital and profitability indicators of the selected group of companies in the stock market indices SASX-30 and BIRS. The research results show that the WACC ranges from a minimum of 5.11% to a maximum of 10.87%. Likewise, the research results show that there is a negative connection and correlation between WACC on the one hand and a selected group of profitability indicators on the other hand.
加权平均资本成本是公司必须支付给股东和债权人的比率。因此,它是公司现金流的风险调整折现率。本文将计算在萨拉热窝和巴尼亚卢卡证券交易所上市的一组选定公司的加权平均资本成本,以及盈利指标,如:ROA, ROE和净利润率。因此,本文的主要目的是研究所选公司在SASX-30和BIRS股指中的加权平均资本成本和盈利能力指标的变动是否存在相互依赖关系。研究结果表明,WACC最小值为5.11%,最大值为10.87%。同样,研究结果表明,WACC一方面与选定的一组盈利能力指标之间存在负相关关系。
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引用次数: 1
Strategic aspects of sustainability and digital transformation: A study in an international bank 可持续发展和数字化转型的战略方面:对一家国际银行的研究
Pub Date : 2023-01-01 DOI: 10.5937/bankarstvo2301061k
L. Kontić, Jovan Kontić
The main aim of this paper is to present the results of sustainability reporting and digital transformation in an international bank which operates in Serbia. This paper contributes to the existing literature of sustainability and digital transformation in developing countries. The mix-method has been used. Quantitative data have been collected from 355 managers from the observed bank. The qualitative data were sourced from publicity available information regarding 2020 and 2021. The results of quantitative data, processed by appropriate statistical procedures, pointed to self-reinforcement stage of digital transformation. The analysis of sustainability indicators revealed the higher values of Bank Contribution to the "Social Product", and training and new employment. In 2021, it is evidenced the higher rate of turnover that implicated to new human resource strategy. The findings add to the existing literature on sustainability and digitization in cross-cultural organizational contexts. The practical implementation suggestions for managers are suggested, too.
本文的主要目的是介绍在塞尔维亚经营的一家国际银行的可持续发展报告和数字化转型的结果。本文对发展中国家可持续发展和数字化转型的现有文献做出了贡献。采用了混合法。从被观察银行的355名经理那里收集了定量数据。定性数据来自2020年和2021年的公开信息。定量数据的结果,经过适当的统计程序处理,指向数字化转型的自我强化阶段。对可持续性指标的分析显示,世行对“社会产品”、培训和新增就业的贡献价值更高。到2021年,新的人力资源战略将导致更高的人员流动率。这些发现补充了关于跨文化组织背景下可持续性和数字化的现有文献。并对管理者提出了切实可行的实施建议。
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引用次数: 0
Analysis of cyber threats as a risk factor in the banking sector 网络威胁作为银行业风险因素的分析
Pub Date : 2022-01-01 DOI: 10.5937/bankarstvo2204032j
N. Jakovljević
The banking industry faces increased risks based on cyber threats, mostly through mobile applications and web portals, and to a lesser extent through other communication channels. Cyberattacks continue to increase, and the banking sector can be particularly vulnerable, especially in the context of the Covid-19 pandemic. The subject of the paper is to analyze the views of respondents of users of banking services in the Republic of Serbia on the problem of cyber threats as a risk factor in the banking sector. The main conclusion is that the largest number of respondents, as much as 70% of them, are not concerned or not very concerned about security in the banking services' sector. This indicates the existence of a high degree of trust in the security of banking services and the activities that banks undertake to protect data and deposited financial assets. In addition, banks should still emphasize preventive activities to reduce the risks based on cyber threats to an acceptably low level. Some of the preventive activities can be engaging in the education of internal auditors and increasing the effectiveness of information security audits.
银行业面临着越来越多的网络威胁,这些威胁主要来自移动应用程序和门户网站,其他通信渠道的风险较小。网络攻击持续增加,银行业可能特别脆弱,特别是在2019冠状病毒病大流行的背景下。本文的主题是分析塞尔维亚共和国银行服务用户的受访者对网络威胁问题作为银行业风险因素的看法。主要结论是,最多的受访者(多达70%)不关心或不太关心银行服务部门的安全问题。这表明人们对银行服务的安全性以及银行为保护数据和存款金融资产而开展的活动存在高度信任。此外,银行仍应强调预防活动,将基于网络威胁的风险降低到可接受的低水平。一些预防活动可以参与对内部审计员的教育,并提高信息安全审计的有效性。
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引用次数: 1
Determinants and consequences of user trust in mobile banking 手机银行用户信任的决定因素和后果
Pub Date : 2022-01-01 DOI: 10.5937/bankarstvo2204170n
I.I. Nedeljkovic
The development of mobile banking applications has enabled banks to serve their customers much faster and more easily. Bearing in mind that financial institutions in developing countries face many problems related to the implementation of mobile banking and that it is not as widespread as expected, it is very important to understand the factors that influence the adoption of mobile banking, as well as the trust of users in these services. Therefore, this paper aims to determine through empirical research the effects of security, perceived usefulness, and perceived ease of use on trust and how the trust of mobile banking users affects their satisfaction, affective attachment, and intention to use. It was found that security and perceived ease of use have statistically significant positive effects on trust, then that trust has a positive effect on satisfaction, and satisfaction on affective commitment and intention to use. Finally, it was shown that affective commitment has a statistically significant positive effect on the intention to use.
移动银行应用程序的开发使银行能够更快、更容易地为客户提供服务。考虑到发展中国家的金融机构在实施手机银行方面面临许多问题,而且手机银行并不像预期的那样普及,了解影响采用手机银行的因素以及用户对这些服务的信任是非常重要的。因此,本文旨在通过实证研究确定安全性、感知有用性和感知易用性对信任的影响,以及手机银行用户的信任如何影响其满意度、情感依恋和使用意愿。研究发现,安全感和感知易用性对信任有显著的正向影响,信任对满意度有显著的正向影响,满意度对情感承诺和使用意图有显著的正向影响。最后,我们发现情感承诺对使用意愿有显著的正向影响。
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引用次数: 0
Improving banking services quality: Example of mobile banking 提高银行服务质量:以手机银行为例
Pub Date : 2022-01-01 DOI: 10.5937/bankarstvo2201010l
J. Lazarević
Implementation of contemporary information technology provided banks with the possibility to communicate with clients through mobile banking. To improve this service quality, banks must monitor and analyse components that determine clients' intention to communicate with their bank through this channel. The goal of the paper is to identify key determinants of clients' intention to use mobile banking through empirical research conducted on a sample containing 196 clients. The paper analyses effects of the perceived usefulness and ease of use as the main components of the TAM model, by expanding the same with two more components: trust and credibility. By processing the data in SPSS software research obtained the results that all observed components, except trust, influence clients' intention to use mobile banking. The obtained results expand existing scientific knowledge in the contemporary banking communication research area and provide valuable knowledge for improving banking services quality.
现代信息技术的实施为银行提供了通过手机银行与客户沟通的可能性。为了提高这一服务质量,银行必须监测和分析决定客户是否有意通过这一渠道与银行沟通的因素。本文的目标是通过对包含196个客户的样本进行实证研究,确定客户使用移动银行的意图的关键决定因素。本文分析了感知有用性和易用性作为TAM模型的主要组成部分的影响,通过扩展两个额外的组成部分:信任和可信度。通过SPSS软件对数据进行处理研究,得出除信任外,所有观察到的成分都影响客户使用手机银行的意愿。所得结果拓展了当代银行传播研究领域现有的科学知识,为提高银行服务质量提供了有价值的知识。
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引用次数: 0
Evaluation of the efficiency of banks in Serbia using the MABAC method 用MABAC方法评价塞尔维亚银行的效率
Pub Date : 2022-01-01 DOI: 10.5937/bankarstvo2202010l
R. Lukić
In recent times, as is known, various methods of multi-criteria analysis are used more and more in order to evaluate the efficiency of financial institutions as accurately as possible. One of them is MABAC (Multi-Attributive Border Approximation Area Comparison) method. Bearing that in mind, this paper analyzes the efficiency of banks in Serbia based on this method. The results of the research on the efficiency of banks in Serbia based on the MABAC method show that Banca Intesa ad Beograd is in first place. The ranking of banks in Serbia according to the MABAC method was influenced by numerous macro and micro factors (economic climate, foreign direct investments, exchange rate, inflation, employment, living standards of the population, financing of infrastructure projects and debts). The impact of the Covid-19 corona virus pandemic on the efficiency of banks in Serbia is negative. A reduced number of employees was recorded and credit activities were "frozen". This also affected the efficiency of banks in Serbia. In order to improve the efficiency of banks in Serbia in the future, it is necessary to manage human resources, assets, capital, income and profit as efficiently as possible.
近年来,为了尽可能准确地评价金融机构的效率,人们越来越多地使用各种多准则分析方法。其中一种是MABAC (multi - attribute Border Approximation Area Comparison)方法。考虑到这一点,本文基于该方法对塞尔维亚银行的效率进行了分析。基于MABAC方法对塞尔维亚银行效率的研究结果显示,联合银行和贝尔格莱德银行排名第一。根据MABAC方法,塞尔维亚银行的排名受到许多宏观和微观因素(经济气候、外国直接投资、汇率、通货膨胀、就业、人口生活水平、基础设施项目融资和债务)的影响。Covid-19冠状病毒大流行对塞尔维亚银行效率的影响是负面的。雇员人数减少,信贷活动被“冻结”。这也影响了塞尔维亚银行的效率。为了提高塞尔维亚银行未来的效率,必须尽可能高效地管理人力资源、资产、资本、收入和利润。
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引用次数: 1
Analysis of financial performance and efficiency of banks in Serbia using fuzzy LMAW and MARCOS methods 用模糊LMAW和MARCOS方法分析塞尔维亚银行的财务绩效和效率
Pub Date : 2022-01-01 DOI: 10.5937/bankarstvo2204130l
R. Lukić
Researching bank efficiency factors is very challenging. Bearing that in mind, this paper analyzes the financial performance and efficiency of banks in Serbia based on the fuzzy LMAWMARCOS method. The obtained empirical results show that the top five banks are, in order: Banca Intesa, OTP Banka Srbija, Komercijalna banka, Mobi Banka and NLB banka. Badly positioned banks include, in order: MIRABANK, API banka, Srpska banka, 3 BANKA and Addiko Bank. Among other things, the efficiency of banks in Serbia was significantly affected by the Covid-19 pandemic. In order to improve the financial performance and efficiency of banks in Serbia in the future, it is necessary to manage resources (human capital, assets and capital), sales of banking products and profits as efficiently as possible. The digitization of the entire banking business also plays a significant role in this.
研究银行效率因素是一项具有挑战性的工作。鉴于此,本文基于模糊LMAWMARCOS方法对塞尔维亚银行的财务绩效和效率进行了分析。获得的实证结果表明,排名前五的银行依次为:Banca Intesa、OTP Banka Srbija、Komercijalna Banka、Mobi Banka和NLB Banka。处境不利的银行依次为:MIRABANK、API banka、Srpska banka、3 banka和Addiko Bank。除其他外,塞尔维亚银行的效率受到Covid-19大流行的严重影响。为了提高塞尔维亚银行未来的财务绩效和效率,必须尽可能高效地管理资源(人力资本、资产和资本)、银行产品销售和利润。整个银行业务的数字化也在其中发挥了重要作用。
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引用次数: 2
Development and perspectives of the deposit insurance system worldwide 世界各国存款保险制度的发展与展望
Pub Date : 2022-01-01 DOI: 10.5937/bankarstvo2202061z
Ksenija Zorčić, M. Janković
The history of the development of the deposit insurance system is quite long. There are a large number of different systems operating in the world that have changed over time, adapting to the circumstances in the environment. In any case, deposit insurance has become a central component of the financial safety net in most countries. The subject of this paper is an analysis of the development of the deposit insurance system throughout history, a comparative analysis of the organisation, functions and mandate of deposit insurers, with an emphasis on the importance of the deposit insurance system for preserving the country's financial stability. In addition, this paper aims to point out the importance of lessons derived from financial crises, which, above all, emphasised the need for financial system reforms and the creation of effective protection systems.
存款保险制度的发展历史相当悠久。世界上有大量不同的系统在运行,它们随着时间的推移而变化,以适应环境中的情况。无论如何,存款保险已成为大多数国家金融安全网的核心组成部分。本文的主题是对存款保险制度在历史上的发展进行分析,对存款保险公司的组织、职能和任务进行比较分析,重点是存款保险制度对维护国家金融稳定的重要性。此外,本文旨在指出从金融危机中汲取的教训的重要性,其中最重要的是强调了金融体系改革和建立有效保护体系的必要性。
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引用次数: 0
The influence of CSR as an element of corporate image on the performance of bank operations 企业社会责任作为企业形象要素对银行经营绩效的影响
Pub Date : 2022-01-01 DOI: 10.5937/bankarstvo2204010r
Nikola Radivojević, Radojko Damjanović, Ž. Dević
The paper examines the impact of CSR on the financial performance of banks operating in the Republic of Serbia. The research was conducted on the example of seven banks for the period from 2006 to 2019, using panel data analysis. Parameter estimates were obtained using three different estimators, Pooled OLS, fixed effects method, and random effects method. The research results show that two dimensions of CSR have a statistically significant impact on the financial performance of banks; environmental responsibility has a positive influence on the business results expressed through ROA, while respect for the basic principles of business and the success of the bank's business has a negative influence.
本文考察了企业社会责任对在塞尔维亚共和国经营的银行财务绩效的影响。该研究以2006年至2019年期间的七家银行为例,采用面板数据分析。使用Pooled OLS、固定效应法和随机效应法三种不同的估计方法获得参数估计。研究结果表明,企业社会责任的两个维度对银行财务绩效有显著的影响;环境责任对通过ROA表达的业务结果有积极影响,而对业务基本原则的尊重和银行业务的成功有消极影响。
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引用次数: 0
期刊
Bankarstvo
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