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The role of employers in retaining older workers 雇主在留住老员工方面的作用
Q1 Social Sciences Pub Date : 2014-11-12 DOI: 10.1017/idm.2014.4
C. Howe
Background: Previous research into the retirement experience tends to focus on the individual experience. This study looks at the role of work and retirement on subjective wellbeing and how corporations must change to engage workers for longer if they themselves are to remain sustainable. Objectives: The objective of the study was to ascertain the need for creative solutions for older employer engagement. Method: Using mixed methods Internet-based research methodology, 317 people were recruited with an online survey. Thematic content analysis was utilised to explore trends that emerged from the qualitative analysis. Findings: The principle finding was that, employers need to rethink how they engage the older worker to ensure that their workforce remains stable. Discussion: Low levels of life satisfaction were linked with being dissatisfied at work. Being at work also decreased the likelihood of social interaction. In contrast retirement offered freedom from the constraints of work. Employers need to adopt suggested solutions around flexibility, offering choices and a differentiation of the meaning of the “working day” to this cohort if they are to be successful in retaining older workers in employment. Conclusion: The results are significant because governments, both local and federal, are encouraging an ageing workforce to remain in work longer. However employers need to consider how they can create greater autonomy for older people in the workplace to encourage them to want to work longer.
背景:以往对退休体验的研究倾向于关注个人体验。这项研究着眼于工作和退休对主观幸福感的作用,以及企业要想保持可持续发展,就必须如何做出改变,以延长员工的工作时间。目的:研究的目的是确定需要创造性的解决方案,为老雇主的参与。方法:采用基于互联网的混合调查方法,对317人进行在线调查。专题内容分析用于探索从定性分析中出现的趋势。调查结果:主要发现是,雇主需要重新考虑如何聘用年长员工,以确保员工队伍保持稳定。讨论:生活满意度低与工作不满意有关。工作也减少了社交互动的可能性。相比之下,退休提供了摆脱工作束缚的自由。如果雇主想要成功留住年长员工,他们就需要采用围绕灵活性、为这一群体提供选择和区分“工作日”含义的建议解决方案。结论:这一结果意义重大,因为地方和联邦政府都在鼓励老龄化劳动力继续工作更长时间。然而,雇主需要考虑如何在工作场所为老年人创造更大的自主权,以鼓励他们想要工作更长时间。
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引用次数: 0
A physiotherapy network provided with training, monitoring and support achieves improved return to work and health outcomes 提供培训、监测和支持的理疗网络改善了重返工作岗位和健康状况
Q1 Social Sciences Pub Date : 2014-11-12 DOI: 10.1017/IDM.2014.3
P. Coburn
Background: In 2007, the Health and Disability Strategy Group (HDSG) of the TAC and Victorian WorkCover Authority recognised an opportunity to improve scheme outcomes by working more closely with health disciplines. To investigate whether this was feasible, a pilot program was proposed with a select group of physiotherapists. Objectives: To determine whether a network of physiotherapists who were provided with training, monitoring and support could achieve improved outcome in return to work and health outcomes. Method: In 2008, 92 physiotherapists undertook a select tender process and then completed training in return to work, the HDSG's Clinical Framework and familiarisation of the compensation system for work related and motor accident injuries. The outcomes of this network physiotherapist program were evaluated internally and by three independent research organisations to determine 1) impact on return to work, 2) impact on health outcomes, 3) patient satisfaction and 4) satisfaction of the physiotherapist providing the service. Results: When compared to non-network physiotherapist, the network physiotherapists demonstrated improved return to work for clients, better health outcomes, and greater patient satisfaction. Therapist satisfaction was also higher within the network physiotherapists. Discussion: This body of work conducted on a pilot group of physiotherapists demonstrates improved outcomes in a number of important domains for the management of worker's and motor accident injuries. It indicates that there is a benefit for schemes in supporting clinical programs. Current evidence suggests that compensable patients have worse health outcomes than their non-compensable counterparts. There is a need to promote programs that are beneficial to patients, compensable schemes and providers. Further investigation is required to demonstrate this benefit on a larger scale. Conclusions: This study indicates that there may be opportunities to improve health outcomes by investment from compensable bodies in training, support and monitoring of specific health disciplines.
背景:2007年,咨议会的健康和残疾战略小组(HDSG)和维多利亚州工作保险管理局认识到,通过与卫生学科更密切地合作,有机会改善计划的成果。为了调查这是否可行,我们选择了一组物理治疗师,提出了一个试点项目。目的:确定接受培训、监测和支持的物理治疗师网络是否能够在工作和健康方面取得更好的成果。方法:在2008年,92名物理治疗师接受了一个选择的招标过程,然后完成了重返工作的培训,HDSG的临床框架和熟悉工伤赔偿制度和车祸伤害。这个网络物理治疗师项目的结果在内部和三个独立的研究机构进行了评估,以确定1)对重返工作的影响,2)对健康结果的影响,3)患者满意度和4)提供服务的物理治疗师的满意度。结果:与非网络物理治疗师相比,网络物理治疗师表现出更好的工作回报,更好的健康结果和更高的患者满意度。治疗师满意度在网络物理治疗师中也较高。讨论:本研究对一组物理治疗师进行了试验,证明了在工人和汽车事故伤害管理的许多重要领域的改善结果。这表明计划在支持临床项目方面是有好处的。目前的证据表明,可补偿患者的健康状况比不可补偿患者差。有必要推动有利于患者、可补偿方案和提供者的方案。需要进一步的调查才能在更大范围内证明这种好处。结论:本研究表明,通过补偿机构在特定卫生学科的培训、支持和监测方面的投资,可能有机会改善卫生结果。
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引用次数: 0
Individual dispositions that impact readiness, preparedness and confidence in returning to work / Return to work journey: an injured worker perspective 影响准备、准备和重返工作/重返工作旅程的信心的个人倾向:受伤工人的观点
Q1 Social Sciences Pub Date : 2014-11-12 DOI: 10.1017/idm.2014.5
P. Odgers
Background: It is widely recognised that the type of injury sustained plays a role in an individual's ability to return to work (RTW). Employers are quick to point out, though, that the injury alone does not always impact an injured/unwell worker's RTW outcome. Objectives: The objectives of this research were to provide Comcare with greater insights and a better understanding of the factors that influence RTW outcomes for workers in the Australian federal workers’ compensation scheme. Methods: A total of 47 in-depth interviews were conducted with injured workers from both premium paying and self-insured organisations in four Australian States and Territories. An independent research company conducted the interviews on behalf of Comcare between December 2012 and February 2013. A purposeful sampling approach was employed, however, this was influenced by the willingness of people to participate. Findings: Personal situation, expectations of the organisation, relationship with the organisation and personality traits were identified as key factors influencing an individual's ability to return to work. The two driving characteristics of ‘personal resilience’ and ‘trust in the employer’ were used to identify four key types of claimants – Strivers, Temporarily Floored, Defensive & Entitled, and Victims. Discussion: Although individuals were found to have a clear disposition towards one typology over another, it was apparent that they could move between these typologies depending on how their RTW journey was going. For example, a ‘Temporarily Floored’ individual encountering perceived ‘unfair or harsh’ judgement from their employer could develop a ‘Victim’ mindset. Conclusion: Understanding that core individual dispositions impact a person's readiness, preparedness and confidence to RTW, has provided Comcare with the framework to further explore how we can identify and use these personal characteristics at the beginning of a claim to improve the recovery and RTW outcomes of our claimants.
背景:人们普遍认为,受伤的类型在个人重返工作岗位(RTW)的能力中起着重要作用。然而,雇主们很快指出,受伤本身并不总是影响受伤/身体不适的工人的转职结果。目的:本研究的目的是为Comcare提供更深入的见解,更好地了解影响澳大利亚联邦工人补偿计划中工人RTW结果的因素。方法:对澳大利亚四个州和地区的保费支付和自我保险组织的受伤工人进行了总共47次深入访谈。一家独立研究公司在2012年12月至2013年2月期间代表Comcare进行了访谈。采用了有目的的抽样方法,然而,这受到人们参与意愿的影响。研究发现:个人情况、对组织的期望、与组织的关系和个性特征被确定为影响个人重返工作岗位能力的关键因素。“个人适应力”和“对雇主的信任”这两个驱动特征被用来确定四种关键类型的索赔人——奋斗者、暂时被解雇者、防御性和有权索赔者以及受害者。讨论:尽管个体被发现对一种类型有明确的倾向,但很明显,他们可以根据他们的RTW旅程进行情况在这些类型之间移动。例如,一个“暂时被解雇”的人遇到雇主“不公平或严厉”的判断,可能会形成“受害者”心态。结论:了解核心个人性格会影响一个人对RTW的准备,准备和信心,为Comcare提供了一个框架,以进一步探索我们如何在索赔开始时识别和使用这些个人特征,以提高索赔人的恢复和RTW结果。
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引用次数: 0
Creating a compelling business case for employers; psychosocial benefit for mature workers 为雇主创造一个令人信服的商业案例;成熟工人的心理社会福利
Q1 Social Sciences Pub Date : 2014-11-12 DOI: 10.1017/IDM.2014.32
Kristine Gatt
Twenty years ago, those of us in the allied health field were trained to believe that mature people didn't lodge workers’ compensation claims and mature workers didn't have injuries because they ‘knew their work environment so well’. Only 7 years ago, insurers believed that their book of claims in Workers’ Compensation had no age related correlation to claims costs. We now know that all of these assumptions do not stand up in relation to the current workforce in Australia and we are building a wealth of knowledge about the mature cohort in today's workforce. This presentation will guide the audience through the process of developing a compelling business case to assist employers understand the cost benefit of proactively engaging with their mature employees and the benefits for both the workers over fifty five years of age and businesses in Australia. In developing a business case, the first stage of a strategy is being formulated for the care and well-being of mature workers, this leads to preparedness for effective return to work measures in the event of injury and health maintenance strategies for mature workers. The side benefits to a business are vast; from reduced turnover and associated costs, the retention of knowledge to reduced insurance costs and productivity benefits. Five years of analytical data will be presented to demonstrate the trending, the influences and precautionary tales for those committed to the psychological well-being of the mature workforce in Australia.
20年前,我们这些在联合健康领域工作的人被训练成相信,成熟的人不会提出工伤赔偿要求,成熟的工人不会受伤,因为他们“非常了解自己的工作环境”。仅仅在7年前,保险公司还认为他们在工人赔偿中的索赔账与索赔成本没有年龄相关性。我们现在知道,所有这些假设在澳大利亚目前的劳动力中都站不住脚,我们正在建立关于当今劳动力中成熟群体的丰富知识。本演讲将引导观众通过开发一个引人注目的商业案例的过程,以帮助雇主了解主动与成熟员工接触的成本效益,以及55岁以上员工和澳大利亚企业的利益。在制定商业案例的过程中,正在为成年工人的护理和福利制定战略的第一阶段,从而为受伤时有效的重返工作岗位措施和成年工人的健康维护战略做好准备。商业的附带利益是巨大的;从减少营业额和相关成本,知识的保留到降低保险成本和生产力效益。五年的分析数据将提出,以证明趋势,影响和预防性的故事,为那些致力于心理健康的成熟劳动力在澳大利亚。
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引用次数: 1
Identifying employer perceptions of recognised DM practice domains 确定雇主对公认的DM实践领域的看法
Q1 Social Sciences Pub Date : 2014-11-12 DOI: 10.1017/IDM.2014.10
W. Coduti, C. King
In the United States, workers’ compensation law is state-specific, and employee benefits including health care costs are born primarily by the employer. In response to cost increases in medical treatment and absences due to illnesses and injuries occupational or non-occupational, the practice of Disability Management (DM) has continued to evolve. The purpose of Disability Management is to reduce the incidents of employee absences, whether due to illness, injury, or other causes. There is a distinct paucity of meaningful analyses of the history and emerging evidences in the DM field. As a more integrated approach to disability management, both a theoretical understanding and an evidence-based practice is sought by each stakeholder in order to structure the evolution of practice and to document consistent ROI metrics. Theoretical underpinnings, historical evolution of disability and absence management, and specific evidence-based trends emerging in the field form the foundation of these standards. This study is a workplace approach that begins to define standards of practice to integrate disability management, health and wellness, and absence management. The purpose of this study is to collect data to comprehend how employers perceive their own awareness, importance, and feelings of preparedness pertaining to the primary practice domains identified in DM. This data will be obtained through an electronic survey using rating scales with an online questionnaire which will include descriptive and ex post facto design components. The survey items were developed by these authors in collaboration with other colleagues known in the field of Disability Management. Descriptive statistics will be computed for the employer participants characteristics based upon the demographic portion of the online questionnaire. The population of interest in this study is national or international employer(s) that have deployed or interested to develop Disability Management program(s) at their worksite(s). The specific type of employees/partners with these employers include: Occupational Health Practitioners, Department Heads and Supervisors, Human Resources personnel and Risk Management/Safety Personnel. The findings from this study will help identify employer perceptions of recognized DM practice domains, identify potential training needs of employers, and assist in developing standards of practice approach to workplace disability, health/wellness, and absence management, and DM educational standards. In addition, employers will be able identify their position on the continuum of the model disability management that evolves to engage practices integrating health and wellness, absence management, and productivity management. Maturation benchmarks will place the employer in a continuous improvement mode towards a workplace with a healthier workforce in a healthier community. Information will also be beneficial to the literature, and capacity development of students and pract
在美国,工人赔偿法因州而异,包括医疗费用在内的雇员福利主要由雇主承担。由于医疗费用增加以及因职业或非职业伤病缺勤,残疾管理的做法不断发展。残疾管理的目的是减少员工缺勤的事件,无论是由于疾病,受伤,或其他原因。在DM领域,对历史和新出现的证据的有意义的分析明显缺乏。作为一种更综合的残疾管理方法,每个利益相关者都寻求理论理解和基于证据的实践,以构建实践的演变并记录一致的ROI指标。理论基础,残疾和缺勤管理的历史演变,以及该领域出现的具体循证趋势构成了这些标准的基础。本研究是一种工作场所方法,开始定义实践标准,以整合残疾管理、健康和保健以及缺勤管理。本研究的目的是收集数据,以了解雇主如何看待他们自己对DM中确定的主要实践领域的认识、重要性和准备感觉。这些数据将通过电子调查获得,使用评级量表和在线问卷,其中包括描述性和事后设计成分。这些调查项目是由这些作者与其他在残疾管理领域知名的同事合作开发的。描述性统计将根据在线问卷的人口统计部分计算雇主参与者的特征。本研究感兴趣的人群是已经部署或有兴趣在其工作场所开发残疾管理项目的国家或国际雇主。这些雇主的雇员/合作伙伴的具体类型包括:职业卫生从业人员、部门主管和主管、人力资源人员和风险管理/安全人员。本研究的结果将有助于确定雇主对公认的糖尿病实践领域的看法,确定雇主潜在的培训需求,并有助于制定工作场所残疾、健康/保健、缺勤管理和糖尿病教育标准的实践方法标准。此外,雇主将能够确定他们在残疾管理模式的连续体中的位置,该模式已发展为整合健康和保健、缺勤管理和生产力管理的实践。成熟基准将使雇主处于持续改进模式,以便在一个更健康的社区中拥有更健康的工作人员。信息也将有利于文献,并在残疾管理领域的学生和从业人员的能力发展。
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引用次数: 0
Early intervention: what is it really? 早期干预:它到底是什么?
Q1 Social Sciences Pub Date : 2014-11-12 DOI: 10.1017/IDM.2014.12
P. Odgers
Background: The use of early intervention (EI) strategies following workplace injuries and illnesses have long been espoused by medical specialists, rehabilitation providers, regulators and others to be important in hastening recovery, and shortening the length of absence from work. Little is known, however, about the application, content or effectiveness of EI practices within the Comcare scheme. Objectives: The aim of this research is to provide a strategic assessment of EI in the Comcare scheme by: • investigating what constitutes EI from an employer perspective,• determining which agencies/organisations use EI and why, and• establishing the impact EI has or could have on the scheme. Methods: Phase one will consist of in-depth interviews and/or small group discussions with representatives from both premium paying and self-insured organisations. An independent research company will conduct phase one on behalf of Comcare between February and March 2014. A targeted sampling approach has been used to ensure organisations with known greater and lesser experience in the use of EI are included. Phase two will build on phase one, using an online survey to collect information from all premium paying and self-insured organisations in the Comcare Scheme. Findings: It is anticipated that, within the Comcare scheme, the project will identify: what constitutes EI; what role EI plays or could play; what influences EIs success; and how EI is impacting the type and complexity of claims entering the scheme. Discussion: This paper will focus on the key findings of the research and the implications they have for policies, practices and service delivery. Conclusion: Understanding the role of EI in organisations provided Comcare with a framework to better guide and support employers in their response to workplace injuries and illnesses, and improving the outcomes for their people.
背景:长期以来,医学专家、康复服务提供者、监管机构和其他方面一直支持在工作场所受伤和疾病后采用早期干预策略,认为这对加速康复和缩短缺勤时间很重要。然而,在Comcare计划中,人们对EI实践的应用、内容或有效性知之甚少。目的:本研究的目的是通过以下方式对Comcare计划中的EI进行战略性评估:•从雇主的角度调查构成EI的因素,•确定哪些机构/组织使用EI及其原因,以及•确定EI对计划的影响或可能产生的影响。方法:第一阶段将包括与保费支付机构和自保机构的代表进行深入访谈和/或小组讨论。一家独立研究公司将在2014年2月至3月期间代表Comcare进行第一阶段的研究。采用了有针对性的抽样方法,以确保包括在使用EI方面具有更多或更少经验的组织。第二阶段将在第一阶段的基础上,通过在线调查,收集所有参与公共医疗计划的缴费机构和自保机构的信息。调查结果:预计在Comcare计划范围内,该项目将确定:什么构成EI;情商扮演或可能扮演什么角色;影响环境影响评估成功的因素;以及EI如何影响进入该计划的索赔的类型和复杂性。讨论:本文将重点讨论研究的主要发现及其对政策、实践和服务提供的影响。结论:理解EI在组织中的作用为Comcare提供了一个框架,以更好地指导和支持雇主应对工作场所的伤害和疾病,并改善员工的工作结果。
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引用次数: 0
Barriers for the injured indigenous person to return to work 阻碍受伤的土著人民重返工作岗位
Q1 Social Sciences Pub Date : 2014-11-12 DOI: 10.1017/IDM.2014.33
H. Flavell
Aboriginal and Torres Strait Islander people carry a high disease burden with a consequent reduced life expectancy. There are reduced opportunities for conventional employment with further difficulties if the person has a disability. Nevertheless meaningful participation in community activities can occur. This paper will explore these issues giving examples of how this can be facilitated.
土著人和托雷斯海峡岛民的疾病负担很高,因此预期寿命缩短。如果一个人有残疾,他从事传统工作的机会就会减少,而且会有更多的困难。然而,有意义的社区活动的参与是可以发生的。本文将探讨这些问题,并举例说明如何促进这些问题。
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引用次数: 0
Return to work rate rises in the Sunshine State (Queensland, Australia) 阳光之州(澳大利亚昆士兰州)重返工作岗位率上升
Q1 Social Sciences Pub Date : 2014-11-12 DOI: 10.1017/idm.2014.50
Sharon Stratford
Measuring return to work outcomes after injury is in itself a challenge for most workers’ compensation schemes. Increasing return to work rates is even more difficult. In Australia, the national return to work measure obtained via an annual survey of injured workers has not risen since its introduction in 1997/98. However, unlike most other Australian jurisdictions, Queensland, Australia's ‘sunshine state’, records return to work outcomes at the end of every time lost claim. More than this, Queensland has increased its overall return to work outcome in recent years from 90% to over 95%. A number of specific strategies were introduced to improve these return to work results. The presentation will outline these strategies which other jurisdictions and countries can hopefully learn from. In addition, WorkCover Queensland, the state's monopoly insurer outside self-insurers, has introduced further return to work measures it successfully uses both internally and externally.
衡量受伤后重返工作岗位的结果,本身就是对大多数工人赔偿计划的一个挑战。提高就业率则更加困难。在澳大利亚,通过对受伤工人的年度调查获得的全国重返工作的措施自1997/98年采用以来没有增加。然而,与澳大利亚大多数其他司法管辖区不同,昆士兰州,澳大利亚的“阳光之州”,在每次失业索赔结束时都会记录重返工作岗位的结果。更重要的是,昆士兰州近年来的总体工作回报率从90%提高到95%以上。为改善这些恢复工作的结果,采取了若干具体战略。本报告将概述这些战略,希望其他司法管辖区和国家可以借鉴。此外,昆士兰州除自营保险公司外的垄断保险公司WorkCover昆士兰州(WorkCover Queensland)推出了进一步的重返工作岗位措施,并在内部和外部都取得了成功。
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引用次数: 0
Perceived injustice contributes to poor rehabilitation outcomes in individuals who have sustained workplace injuries 在遭受工作场所伤害的个人中,感知到的不公正导致了较差的康复结果
Q1 Social Sciences Pub Date : 2014-11-12 DOI: 10.1017/IDM.2014.40
H. Adams
The experience of unnecessary suffering as a result of another's actions or the experience of irreparable losses are likely to give rise to perceptions of injustice. Until recently, little systematic research had been conducted on the effects of perceptions of injustice on recovery outcomes following injury. It is now becoming clear that justice-related appraisals can have a dramatic impact on the physical and emotional consequences of injury. High levels of perceived injustice have been associated with more severe pain, more severe emotional distress, and more pronounced disability. Research has also pointed to multiple sources of a client's perceptions of injustice including, the person responsible for the accident, the insurance representative, as well as the health care provider. This presentation will summarize what is currently known about the relation between perceived injustice and recovery outcomes. The presentation will also address the processes by which perceptions of injustice might contribute to adverse health and mental health outcomes consequent to injury. Implications for prevention and intervention will be discussed.
由于他人的行为而遭受不必要的痛苦或遭受无法弥补的损失,很可能使人产生不公正的感觉。直到最近,很少有系统的研究对不公正的感知对受伤后恢复结果的影响进行了研究。现在越来越清楚的是,与司法有关的评估可以对受伤的身体和情感后果产生巨大影响。高度感知到的不公正与更严重的疼痛、更严重的情绪困扰和更明显的残疾有关。研究还指出,客户感到不公正的原因有多种,包括事故责任人、保险代表以及医疗保健提供者。本演讲将总结目前所知的感知不公与恢复结果之间的关系。介绍还将讨论对不公正的看法可能导致伤害造成的不利健康和精神健康后果的过程。将讨论对预防和干预的影响。
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引用次数: 0
What lessons can be learned from the perspective of the different actors in DM, especially from companies and social security organisations? 从DM的不同参与者的角度,特别是从公司和社会保障机构的角度,可以吸取什么教训?
Q1 Social Sciences Pub Date : 2014-11-12 DOI: 10.1017/idm.2014.17
T. Geisen
Background: In the context of demographic change and lack of qualified workers the preservation of the internal labour force gains importance for the companies. At the same time private and public income security organisations are increasingly interested in achieving better return to work out-comes in order to reduce their costs. Research shows that a functioning DM leads to more effective return to work in companies. Objectives: The interaction between the welfare state, the companies and private insurers is quite different in each county and highly depending and formed by the established welfare state scheme. In the presentation we will describe the interplay between the different stakeholders in DM for the situation in Switzerland and derive specific challenges and opportunities that arise from this set-ting. Methods: The presentation is based on findings from two studies (2008 and 20013) on disability management in private companies in Switzerland relying on qualitative and quantitative data. The results of these studies will be enriched with first findings from an ongoing international study that compares DM programmes in Switzerland, Australia, Canada and China (2013–2015). Findings: The cooperation between social insurances and the companies could be improved in various ways. Most important is the improvement of informal and institutional communication between the company and the social insurances representatives. But there is also a need to more effective and efficient cooperation in improving rehabilitation processes and the processes of work-place integration. In general the studies show not only that organisational development is needed but also the qualification of DMP’s, as key factors in the processes, need to be improved. Discussion: We will present findings from a study on DM programmes in private companies from 2008, from a study on DM activities in small and medium sized companies 2013 and first results from an on-going international comparative research project mentioned above. What lessons can be learned from the perspective of the different actors in DM, especially from companies and social security organisations? Conclusion: Companies, private insurers and social security organizations will gain new insights into challenges and opportunities of DM. The findings will help to enhance collaboration between these different stakeholders and might provide important insight to improve and enhance existing DM programmes.
背景:在人口变化和缺乏合格工人的背景下,内部劳动力的保存对公司来说很重要。与此同时,私人和公共收入保障组织越来越有兴趣实现更好的工作回报,以降低成本。研究表明,一个正常运作的DM会让员工更有效地重返工作岗位。目的:福利国家、公司和私营保险公司之间的互动在每个国家都有很大的不同,并且高度依赖并由既定的福利国家计划形成。在演讲中,我们将描述瑞士情况下DM中不同利益相关者之间的相互作用,并从中得出具体的挑战和机遇。方法:报告基于两项关于瑞士私营公司残疾管理的研究(2008年和20013年)的结果,这些研究依赖于定性和定量数据。一项正在进行的国际研究对瑞士、澳大利亚、加拿大和中国(2013-2015年)的糖尿病项目进行了比较,该研究的初步发现将丰富这些研究的结果。研究发现:社会保险与企业之间的合作可以通过多种方式得到改善。最重要的是改善公司与社会保险代表之间的非正式和制度沟通。但是,还需要在改善康复进程和工作场所融合进程方面进行更有效和有效率的合作。总的来说,研究表明,不仅需要组织发展,而且作为过程关键因素的DMP的资格也需要改进。讨论:我们将介绍2008年私营公司DM项目研究的结果,2013年中小型公司DM活动研究的结果,以及上述正在进行的国际比较研究项目的初步结果。从DM的不同参与者的角度,特别是从公司和社会保障机构的角度,可以吸取什么教训?结论:公司、私人保险公司和社会保障组织将获得关于糖尿病挑战和机遇的新见解。研究结果将有助于加强这些不同利益相关者之间的合作,并可能为改进和加强现有糖尿病计划提供重要见解。
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International Journal of Disability Management
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