Workplaces constitute substantial energy consumers, underscoring the essential role of employees' behaviors in the realm of energy saving. The energy-saving behavior of employees is intricately shaped by a confluence of psychological and organizational factors, personal norms, environmental awareness, and environmental consciousness. However, the combined impacts of organizational commitment and organizational citizenship behavior in influencing employees' energy-saving intentions and behaviors have received little attention, despite prior studies acknowledging the importance of both individual and organizational factors. This study consists of two separate research studies. Study I included a survey of 354 service employees in Adana, Türkiye, employing a convenience sampling method to quantitatively assess the impact of individual attitudes, social cognitive factors, and job attitudes, specifically organizational commitment and organizational citizenship behavior, on employees' energy-saving behaviors. The Theory of Planned Behavior and Social Exchange Theory were incorporated to create a comprehensive explanatory model. The results of structural equation modelling underscored the substantial influence of organizational citizenship behavior on energy-saving behavior. Expanding on these findings, Study II utilized an observational methodology, engaging 25 employees from the same sample, who were monitored by five trained observers to gain further insights into the actual manifestations of energy-saving behaviors in workplaces. The observational study has also confirmed the effect of organizational citizenship behavior on energy-saving behavior. In total, these complementary studies provide a comprehensive understanding of the factors affecting employees’ intentions and behaviors regarding saving energy and offer practical insights for formulating effective organizational policies and interventions to encourage sustainable energy practices among employees.
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