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Introduction to the Special Issue on W4A’22 W4A'22 特刊简介
IF 2.5 Q3 COMPUTER SCIENCE, INTERDISCIPLINARY APPLICATIONS Pub Date : 2024-07-03 DOI: 10.1145/3676149
Maria Rauschenberger, Sukru Eraslan
renderings, offering richer interactions than traditional screen readers and text descriptions. The paper discusses the architecture’s support for various multi-modal processing pipelines, showcases initial and extended use cases, and shares insights from the development
渲染,提供比传统屏幕阅读器和文本描述更丰富的交互。论文讨论了该架构对各种多模态处理管道的支持,展示了初始和扩展用例,并分享了从开发过程中获得的启示。
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引用次数: 0
Navigating the Cyborg Classroom: Telepresence Robots, Accessibility Challenges, and Inclusivity in the Classroom 驾驭机器人课堂:网真机器人、无障碍挑战和课堂包容性
IF 2.4 Q2 Computer Science Pub Date : 2024-06-14 DOI: 10.1145/3672569
Houda Elmimouni, Selma Šabanović, Jennifer Rode
Telepresence robots, designed to bridge physical distances, have unique capabilities and inherent limitations when deployed in classroom environments. This study examines these aspects, focusing on how telepresence robots facilitate or hinder classroom accessibility and inclusivity. Based on field study results from participatory observations, surveys and interviews with 22 participants, we present and catalogue the operational capabilities of telepresence robots, such as mobility and interaction potential, alongside their limitations in areas like sensory perception and social presence. Our findings reveal a nuanced landscape where telepresence robots act as both enablers and barriers in the classroom. This duality raises the question of whether these robots can be considered “disabled” in certain contexts and how this perceived disability impacts remote students’ inclusion in classroom dynamics. Finally, we present use recommendations to improve classroom experience and telepresence design.
网真机器人旨在消除物理距离,在教室环境中使用时具有独特的功能和固有的局限性。本研究探讨了这些方面,重点是网真机器人如何促进或阻碍课堂无障碍和包容性。根据对 22 名参与者进行的参与式观察、调查和访谈所得出的实地研究结果,我们介绍了网真机器人的操作能力(如移动性和互动潜力)及其在感官感知和社会存在等方面的局限性,并对其进行了分类。我们的研究结果表明,在课堂上,网真机器人既是推动者,也是障碍者。这种双重性提出了这样一个问题:在某些情况下,这些机器人是否会被视为 "残疾",以及这种被认为的残疾会如何影响远程学生融入课堂的积极性。最后,我们提出了使用建议,以改善课堂体验和网真设计。
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引用次数: 0
I Don’t Want to Sound Rude, but it’s None of their Business: Exploring Security and Privacy Concerns Around Assistive Technology Use in Educational Settings 我不想听起来粗鲁,但这与他们无关:探讨教育环境中辅助技术使用的安全和隐私问题
IF 2.4 Q2 Computer Science Pub Date : 2024-06-05 DOI: 10.1145/3670690
Abigail Marsh, Lauren R. Milne
Students with disabilities often use assistive technology to gain equal access to educational content. However, using this technology can lead to security and privacy concerns, including the possibility of disclosing a disability. In this work, we explore that and other privacy risks happening through the use of assistive technology in educational settings. We conducted interviews with eight students who use assistive technology, exploring the risks around in-person and online classes and how they changed as students moved to remote courses during the COVID-19 pandemic. We found that students were aware of in-person risks, but generally had not thought of the potential risks of online disclosure. Students were concerned about their disability being disclosed, especially without their explicit consent, but they considered trade-offs, including increased accessibility for themselves and others, that might make them more accepting of disclosure. Building on the interviews, we did an analysis of the privacy policies of the assistive technology that the students used, examining how potential privacy and security vulnerabilities were communicated. We found that, although there are identified vulnerabilities for many of the assistive technologies, the policies varied widely in whether or how much information they gave the user about the risks.
残疾学生经常使用辅助技术来获得平等获取教育内容的机会。然而,使用这种技术可能会导致安全和隐私问题,包括泄露残疾的可能性。在这项研究中,我们探讨了在教育环境中使用辅助技术可能带来的隐私风险。我们对八名使用辅助技术的学生进行了访谈,探讨了在 COVID-19 大流行期间,围绕现场和在线课程的风险,以及当学生转到远程课程时,这些风险是如何变化的。我们发现,学生们意识到了面对面授课的风险,但普遍没有想到在线披露的潜在风险。学生们担心自己的残疾信息会被泄露,尤其是在没有征得他们明确同意的情况下,但他们考虑了各种权衡,包括提高自己和他人的无障碍性,这可能会让他们更容易接受信息泄露。在访谈的基础上,我们对学生使用的辅助技术的隐私政策进行了分析,研究了潜在的隐私和安全漏洞是如何传达的。我们发现,尽管许多辅助技术都存在已确认的漏洞,但在是否向用户提供风险信息或提供多少信息方面,这些政策却大相径庭。
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引用次数: 0
IMAGE: An Open-Source, Extensible Framework for Deploying Accessible Audio and Haptic Renderings of Web Graphics IMAGE:用于部署网络图形无障碍音频和触觉渲染的开源、可扩展框架
IF 2.4 Q2 Computer Science Pub Date : 2024-05-23 DOI: 10.1145/3665223
J. Regimbal, Jeffrey R. Blum, Cyan Kuo, J. Cooperstock
For accessibility practitioners, creating and deploying novel multimedia interactions for people with disabilities is a nontrivial task. As a result, many projects aiming to support such accessibility needs come and go, or never make it to a public release. To reduce the overhead involved in deploying and maintaining a system that transforms web content into multimodal renderings, we created an open-source, modular microservices architecture as part of the IMAGE project. This project aims to design richer means of interacting with web graphics than is afforded by a screen reader and text descriptions alone. To benefit the community of accessibility software developers, we discuss this architecture and explain how it provides support for several multimodal processing pipelines. Beyond illustrating the initial use case that motivated this effort, we further describe two use cases outside the scope of our project in order to explain how a team could use the architecture to develop and deploy accessible solutions for their own work. We then discuss our team’s experience working with the IMAGE architecture, informed by discussions with six project members, and provide recommendations to other practitioners considering applying the framework to their own accessibility projects.
对于无障碍技术从业人员来说,为残障人士创建和部署新颖的多媒体交互是一项非同小可的任务。因此,许多旨在支持此类无障碍需求的项目来来去去,或从未公开发布。为了减少部署和维护将网络内容转换为多模态渲染的系统所涉及的开销,我们创建了一个开源、模块化的微服务架构,作为 IMAGE 项目的一部分。该项目旨在设计比屏幕阅读器和文字说明更丰富的网络图形交互方式。为了让无障碍软件开发者社区受益,我们将讨论这一架构,并解释它如何为多个多模态处理管道提供支持。除了说明促使我们做出这一努力的最初用例之外,我们还进一步描述了我们项目范围之外的两个用例,以说明团队如何使用该架构为自己的工作开发和部署无障碍解决方案。然后,我们通过与六位项目成员的讨论,讨论了我们团队使用 IMAGE 架构的经验,并为其他考虑将该框架应用于自己的无障碍项目的从业人员提供了建议。
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引用次数: 0
A3C: An Image-Association-Based Computing Device Authentication Framework for People with Upper Extremity Impairments A3C:基于图像关联的上肢残疾人计算设备认证框架
IF 2.4 Q2 Computer Science Pub Date : 2024-03-19 DOI: 10.1145/3652522
Brittany Lewis, Piriyankan Kirupaharan, Tina-Marie Ranalli, Krishna Venkatasubramanian
Current computing device authentication often presents accessibility barriers for people with upper extremity impairments (UEI). In this paper, we present a framework called Accessible image-Association-based Authentication for Computing-devices (A3C) , a novel recognition-based graphical authentication framework specifically designed for people with UEI to authenticate to their computing devices. A3C requires users to provide a set of primary images that the user knows that are recognizable to them and subsequently associate each primary image with a secondary image. To evaluate the efficacy of the A3C framework, we instantiated the framework by implementing a version of A3C called A3C-FA , which uses images of faces of people the user knows as the primary image and animal images as the secondary image. We then performed three studies to evaluate A3C-FA: a shoulder-surfing attack study ( N=319 ), a close-adversary attack study ( N=268 ), and a usability study with people with UEI ( N=14 ). We found that A3C was robust against both shoulder-surfing and close-adversary attacks. We also performed a detailed study to evaluate the accessibility of A3C-FA. Our participants reported that A3C-FA was more usable and more secure than the authentication approaches with which they were familiar. Based on these findings, we suggest four areas of future research to further improve the design of A3C framework.
目前的计算设备身份验证经常会给上肢残障人士(UEI)造成无障碍障碍。在本文中,我们提出了一个名为 "基于图像关联的计算设备无障碍身份验证"(A3C)的框架,这是一个基于识别的新型图形身份验证框架,专为上肢残障人士设计,以便他们对计算设备进行身份验证。A3C 要求用户提供一组用户认识的、可识别的主图像,然后将每个主图像与辅助图像关联起来。为了评估 A3C 框架的有效性,我们通过实现一个名为 A3C-FA 的 A3C 版本来实例化该框架,该版本使用用户认识的人脸图像作为主图像,动物图像作为辅助图像。然后,我们进行了三项研究来评估 A3C-FA:肩部冲浪攻击研究(N=319)、近距离反向攻击研究(N=268)和 UEI 患者可用性研究(N=14)。我们发现,A3C 对肩扛式攻击和近距离反向攻击都有很强的抵御能力。我们还进行了一项详细研究,以评估 A3C-FA 的易用性。我们的参与者表示,A3C-FA 比他们熟悉的认证方法更易用、更安全。基于这些发现,我们提出了未来研究的四个领域,以进一步改进 A3C 框架的设计。
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引用次数: 0
Digital Accessibility Education in Context: Expert Perspectives on Building Capacity in Academia and the Workplace 背景下的数字无障碍教育:专家对学术界和工作场所能力建设的观点
IF 2.4 Q2 Computer Science Pub Date : 2024-03-12 DOI: 10.1145/3649508
A. Coverdale, S. Lewthwaite, Sarah Horton
The social model of disability, accessibility legislation, and the digital transformation spurred by COVID-19 expose a lack of accessibility capacity in the workforce, indicating persistent gaps in academic and professional education. We adopt a socio-cultural lens to examine how the context of education and training influences teaching and learning in university and workplace sectors, and how expert educators manage and negotiate these contextual factors to build accessibility capacity. This paper reports qualitative research with 55 experienced educators using expert panel method and focus groups. Analysis highlights the important disconnects and contextual challenges that educators must navigate and negotiate to affect and embed cultural change. We find that faculty and workplace cultures frequently perpetuate precarity in accessibility education, individualising the responsibility to ‘heroes’ or ‘champions’, while disciplinary and role-based silos limit the scope for raising awareness and developing widescale competency. Conversely, centres of excellence and communities of practice can cultivate and sustain links between education and research, engage expert users, and promote interdisciplinary and cross-role learning environments, where accessibility is increasingly recognised as a shared endeavour. We conclude that greater collaboration between academia and industry can enhance pedagogical understanding, to transform accessibility educational practices and build and sustain capacity for the future.
残疾的社会模式、无障碍立法以及 COVID-19 所推动的数字化转型暴露了劳动力中无障碍能力的缺乏,表明学术和专业教育中持续存在差距。我们采用社会文化视角来研究教育和培训的背景如何影响大学和工作场所的教学,以及专家教育者如何管理和协商这些背景因素,以建立无障碍能力。本文采用专家小组法和焦点小组法,对 55 名经验丰富的教育工作者进行了定性研究。分析强调了教育工作者必须驾驭和协商的重要脱节和背景挑战,以影响和嵌入文化变革。我们发现,教师和工作场所的文化经常使无障碍教育的不稳定性永久化,将责任个人化为 "英雄 "或 "拥护者",而基于学科和角色的筒仓限制了提高认识和发展广泛能力的范围。相反,卓越中心和实践社区可以培养和维持教育与研究之间的联系,吸引专家用户,促进跨学科和跨角色的学习环境,使无障碍环境日益被视为一项共同的事业。我们的结论是,加强学术界与产业界之间的合作,可以增强对教学的理解,改变无障碍教育实践,为未来建设和维持能力。
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引用次数: 0
In-Page Navigation Aids for Screen-Reader Users with Automatic Topicalisation and Labelling 为屏幕阅读器用户提供自动主题化和标签化的页面内导航辅助工具
IF 2.4 Q2 Computer Science Pub Date : 2024-02-28 DOI: 10.1145/3649223
Jorge Sassaki Resende Silva, P. C. F. Cardoso, Raphael Winckler De Bettio, Daniela Cardoso Tavares, Carlos Alberto Silva, Willian M. Watanabe, André Pimenta Freire
Navigation aids such as headers and internal links provide vital support for screen-reader users on web documents to grasp a document’s structure. However, when such navigation aids are unavailable or not appropriately marked up, this situation can cause serious difficulties. This paper presents the design and evaluation of a tool for automatically generating navigation aids with headers and internal links for screen readers with topicalisation and labelling algorithms. The proposed tool uses natural language processing techniques to divide a web document into topic segments and label each segment in two cycles based on its content. We conducted an initial user study in the first cycle with eight blind and partially-sighted screen reader users. The evaluation involved tasks with questions answered by participants with information from texts with and without automatically generated headers. The results in the first cycle provided preliminary indicators of performance improvement and cognitive load reduction. The second cycle involved co-designing an improved version with two blind experts in web accessibility, resulting in a browser extension which injects automatically generated headers and in-page navigation with internal links, along with improvements in the generation of labels using OpenAI’s ChatGPT. The browser extension was evaluated by seven blind participants using the same four texts used to evaluate the preliminary prototype developed in the first cycle. With the two development cycles, the study provided important insights into the design of navigation aids for screen-reader users using natural language processing techniques, including the potential use of generative artificial intelligence for assistive technologies and limitations that need to be explored in future research.
标题和内部链接等导航辅助工具为网络文档的屏幕阅读器用户掌握文档结构提供了重要支持。然而,如果导航辅助工具不可用或没有适当标记,这种情况就会造成严重的困难。本文介绍了一种工具的设计和评估,该工具可自动生成带有标题和内部链接的导航辅助工具,供屏幕阅读器使用主题化和标签算法。所提议的工具使用自然语言处理技术将网络文档划分为主题段,并根据其内容对每个主题段进行两次循环标注。我们在第一个周期对八名盲人和弱视屏幕阅读器用户进行了初步的用户研究。评估任务包括由参与者回答带有或不带自动生成标题的文本信息中的问题。第一个周期的结果提供了性能提高和认知负荷减少的初步指标。第二个周期是与两位网络无障碍方面的盲人专家共同设计改进版本,最终形成了一个浏览器扩展,注入了自动生成的标题和带有内部链接的页面内导航,并使用 OpenAI 的 ChatGPT 改进了标签的生成。该浏览器扩展由七位盲人参与者进行了评估,他们使用的四个文本与第一个开发周期中开发的初步原型相同。通过两个开发周期,该研究为使用自然语言处理技术为屏幕阅读器用户设计导航辅助工具提供了重要启示,包括人工智能生成技术在辅助技术中的潜在用途以及未来研究中需要探索的局限性。
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引用次数: 0
Exploring the Strategies People with Parkinson's Disease Use to Self-track Symptoms and Medications 探索帕金森病患者自我追踪症状和药物治疗的策略
IF 2.4 Q2 Computer Science Pub Date : 2024-02-27 DOI: 10.1145/3649454
Charlotte Tang, Imrul K. Shuva, Matthew Thelen, Linda Zhu, Nathaniel S. Miller
Self-tracking has great potential in empowering individuals with a chronic illness in managing their condition. Parkinson's Disease (PD) is a common neurodegenerative disease that affects millions of people worldwide. PD presents a broad range of motor and non-motor symptoms that are unique to each person with PD, thus requiring unique intervention needs for people with PD. Self-tracking can aid treatment for people with PD, by recording their experiences and responses to intervention. We conducted semi-structured interviews with 26 people with PD (PwPD), 6 caregivers (CGs), and 3 healthcare providers (HPs) to acquire a better understanding of their experiences with the strategies and challenges of self-tracking. Five tracking strategies were identified: mental tracking, analog tracking, tracking with general-purpose technology, specialized technology tracking, and tracking by proxy. We also uncovered challenges experienced during self-tracking, such as symptoms not always distinctive or easy to describe, inaccuracy of tracking, lack of perceived usefulness of tracked data, interaction barriers with technology, and lack of proper tracking tools. Our findings contribute to existing literature and yield insights to guide the inclusive design of self-tracking tools for PD.
自我跟踪在帮助慢性病患者控制病情方面具有巨大潜力。帕金森病(PD)是一种常见的神经退行性疾病,影响着全球数百万人。帕金森病的运动和非运动症状多种多样,每个帕金森病患者都有自己独特的症状,因此需要对帕金森病患者进行独特的干预。自我跟踪可以记录患者的经历和对干预措施的反应,从而帮助治疗帕金森病。我们对 26 名帕金森氏症患者(PwPD)、6 名护理人员(CGs)和 3 名医疗保健提供者(HPs)进行了半结构式访谈,以更好地了解他们在自我跟踪策略和挑战方面的经验。我们确定了五种追踪策略:心理追踪、模拟追踪、使用通用技术追踪、专业技术追踪和代理追踪。我们还发现了在自我追踪过程中遇到的挑战,如症状并不总是很明显或很容易描述、追踪不准确、所追踪的数据缺乏有用性、与技术的交互障碍以及缺乏适当的追踪工具。我们的研究结果为现有文献做出了贡献,并为指导针对帕金森病的自我跟踪工具的包容性设计提供了启示。
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引用次数: 0
Health Data Visualization Literacy Skills of Young Adults with Down Syndrome and the Barriers to Inference-making 唐氏综合症青少年的健康数据可视化读写能力及推理障碍
IF 2.4 Q2 Computer Science Pub Date : 2024-02-24 DOI: 10.1145/3648621
Rachel E. Wood, Jinjuan Feng, Jonathan Lazar
As health management becomes more intertwined with data, an individual’s ability to read, interpret, and engage with personal health information in data visualizations is increasingly critical to one’s quality of care. People with Down Syndrome already experience greater health disparities than their typically developing peers. Inaccessible health information and technologies have the potential to magnify inequities further. Inaccessible health data can be an additional barrier to people with Down Syndrome’s ability to adopt and use health systems or devices, make informed decisions about their bodies, and advocate for themselves in health contexts. By examining their underlying data visualization literacy skills, our exploratory study involving ten young adults with Down Syndrome identifies several design opportunities to improve the accessibility of health data visualizations (HDVs) by addressing the cascade of negative effects caused by inference-making barriers in HDVs.
随着健康管理与数据越来越紧密地结合在一起,个人阅读、解释和参与数据可视化中的个人健康信息的能力对个人的医疗质量越来越重要。与发育正常的同龄人相比,唐氏综合症患者在健康方面的差距已经越来越大。无法获取的健康信息和技术有可能进一步扩大不平等。无法获取的健康数据可能会成为唐氏综合症患者采用和使用健康系统或设备、对自己的身体做出明智决定以及在健康环境中为自己代言的又一障碍。我们的探索性研究涉及十名患有唐氏综合症的年轻成年人,通过检查他们的基本数据可视化素养技能,我们发现了一些设计机会,可以通过解决健康数据可视化中的推理障碍所造成的一连串负面影响,提高健康数据可视化的可及性。
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引用次数: 0
MouseClicker: Exploring Tactile Feedback and Physical Agency for People with Hand Motor Impairments MouseClicker:探索手部运动障碍者的触觉反馈和物理代理功能
IF 2.4 Q2 Computer Science Pub Date : 2024-02-19 DOI: 10.1145/3648685
Atieh Taheri, Carlos Gilberto Gomez-Monroy, Vicente Borja, Misha Sra
Assistive technology (AT) design is critical in enabling functionality for people with disabilities, blending essential elements of both practical utility and user experience. Traditionally, AT has successfully addressed core functional needs, such as enabling cursor movement and clicking actions with devices like computer mice. However, a comprehensive approach to AT design also necessitates a thorough consideration of sensory feedback, including tactile sensations, ergonomics, and auditory cues like button click sounds. These aspects are not merely supplementary but are integral to the device’s functionality, enhancing user interaction and long-term comfort, especially for individuals with motor impairments. In this work, we present MouseClicker, a mechatronic AT to surrogate physical agency over a computer mouse and to foster the haptic sensory experience of clicking on it tailored specifically for an individual with Spinal Muscular Atrophy (SMA) who faces challenges in using a standard mouse due to severe hand motor impairments. Our design aims to replicate the holistic experience of clicking a mouse, from its functional mechanical actions to its nuanced tactile and auditory feedback. This work details the MouseClicker’s design and reports on an exploratory user study aimed at identifying optimal vibrotactile feedback parameters — such as location, and intensity — that represent mouse button clicks. MouseClicker presents a step forward in AT design by integrating the functionality, sensory feedback, and the overall experience of taking control over non-AT devices.
辅助技术(AT)的设计对于实现残疾人的功能至关重要,它融合了实用功能和用户体验的基本要素。传统上,辅助技术已经成功地满足了核心功能需求,例如通过电脑鼠标等设备实现光标移动和点击操作。然而,要全面地设计辅助工具,还必须充分考虑感官反馈,包括触觉、人体工程学和听觉提示(如按钮点击声)。这些方面不仅是辅助性的,而且是设备功能不可或缺的一部分,可以增强用户互动和长期舒适度,尤其是对有运动障碍的人而言。在这项工作中,我们展示了 MouseClicker,这是一种机电一体化自动机械装置,用于代理对电脑鼠标的物理操作,并促进点击鼠标时的触觉体验,它是专门为脊髓性肌肉萎缩症(SMA)患者量身定制的,该患者因严重的手部运动障碍而在使用标准鼠标时面临挑战。我们的设计旨在复制点击鼠标的整体体验,从功能性机械动作到细微的触觉和听觉反馈。本作品详细介绍了 MouseClicker 的设计,并报告了一项探索性用户研究,该研究旨在确定代表鼠标按键点击的最佳振动触觉反馈参数(如位置和强度)。MouseClicker 将功能、感官反馈和控制非 AT 设备的整体体验融为一体,在 AT 设计方面向前迈出了一步。
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引用次数: 0
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ACM Transactions on Accessible Computing
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