Pub Date : 2025-05-01Epub Date: 2025-01-08DOI: 10.1089/tmj.2024.0483
Soonmyung Hwang, Parul Agarwal, Mark Dakov, Margaret H Downes, Benjamin R Kummer
Introduction: Interprofessional electronic consultations (eConsults) can reduce health care utilization and improve access to specialty care. However, health care utilization and access impacts of eConsults for headache disorders remain incompletely characterized. Methods: We conducted a retrospective, 1:3-matched cohort study comparing patients referred for in-person headache evaluations to patients who had a headache-related eConsult. The cohorts were propensity score-matched by age, sex, race, preferred language, provider specialty, insurance status, and medical comorbidities. Our primary outcome was the presence of one or more headache-related ambulatory encounters in the 12 months following the index referral date. We used univariable and conditional logistic regression models to ascertain the associations between referral type and outcome. Results: We identified 74 and 222 patients with eConsult and in-person referrals, respectively. Over the follow-up period, the proportion of patients with the primary outcome was significantly greater in the eConsult cohort than the in-person cohort (46.0% vs. 43.2%, p < 0.0001). A greater proportion of the in-person cohort had one or more ambulatory headache encounters in the 12 months preceding their referral than the eConsult cohort (10.8% vs. 5.4%, p < 0.0001). In the adjusted analysis, eConsult usage was not associated with significantly increased odds of the primary outcome (adjusted odds ratio [aOR] 1.1, 95% confidence interval [CI] 0.6-2.0, p = 0.71), although patients with one or more ambulatory neurology encounters in the preceding 12 months had significantly increased odds of the primary outcome (aOR 3.1, 95% CI 1.2-7.9, p = 0.015). Conclusion: Compared to in-person referrals, eConsult use for headache was not associated with significantly increased odds of having subsequent ambulatory headache-related encounters.
简介:跨专业电子会诊(eConsults)可以降低医疗保健的利用率,提高专科护理的可及性。然而,卫生保健利用和可及性对头痛疾病的影响的eConsults仍然不完全表征。方法:我们进行了一项回顾性、1:3匹配的队列研究,比较了接受当面头痛评估的患者和接受头痛相关咨询的患者。这些队列按年龄、性别、种族、首选语言、提供者专业、保险状况和医疗合并症进行倾向评分匹配。我们的主要结局是在索引转诊日期后的12个月内出现一次或多次与头痛相关的门诊就诊。我们使用单变量和条件逻辑回归模型来确定转诊类型和预后之间的关系。结果:我们分别确定了74例和222例eConsult和亲自转诊的患者。在随访期间,eConsult队列中出现主要结局的患者比例显著高于现场队列(46.0% vs 43.2%, p < 0.0001)。与eConsult队列相比,面对面队列患者在转诊前12个月内有一次或多次门诊头痛的比例更高(10.8% vs. 5.4%, p < 0.0001)。在调整后的分析中,eConsult的使用与主要结局的几率显著增加无关(调整后的优势比[aOR] 1.1, 95%可信区间[CI] 0.6-2.0, p = 0.71),尽管在过去12个月内有一次或多次门诊神经内科就诊的患者的主要结局的几率显著增加(aOR 3.1, 95% CI 1.2-7.9, p = 0.015)。结论:与面对面转诊相比,使用eConsult治疗头痛与随后的门诊头痛相关遭遇的显著增加的几率无关。
{"title":"Health Care Utilization Patterns Associated with eConsults for Headache: Insights from an Urban Academic Medical Center.","authors":"Soonmyung Hwang, Parul Agarwal, Mark Dakov, Margaret H Downes, Benjamin R Kummer","doi":"10.1089/tmj.2024.0483","DOIUrl":"10.1089/tmj.2024.0483","url":null,"abstract":"<p><p><b>Introduction</b>: Interprofessional electronic consultations (eConsults) can reduce health care utilization and improve access to specialty care. However, health care utilization and access impacts of eConsults for headache disorders remain incompletely characterized. <b>Methods</b>: We conducted a retrospective, 1:3-matched cohort study comparing patients referred for in-person headache evaluations to patients who had a headache-related eConsult. The cohorts were propensity score-matched by age, sex, race, preferred language, provider specialty, insurance status, and medical comorbidities. Our primary outcome was the presence of one or more headache-related ambulatory encounters in the 12 months following the index referral date. We used univariable and conditional logistic regression models to ascertain the associations between referral type and outcome. <b>Results</b>: We identified 74 and 222 patients with eConsult and in-person referrals, respectively. Over the follow-up period, the proportion of patients with the primary outcome was significantly greater in the eConsult cohort than the in-person cohort (46.0% vs. 43.2%, <i>p</i> < 0.0001). A greater proportion of the in-person cohort had one or more ambulatory headache encounters in the 12 months preceding their referral than the eConsult cohort (10.8% vs. 5.4%, <i>p</i> < 0.0001). In the adjusted analysis, eConsult usage was not associated with significantly increased odds of the primary outcome (adjusted odds ratio [aOR] 1.1, 95% confidence interval [CI] 0.6-2.0, <i>p</i> = 0.71), although patients with one or more ambulatory neurology encounters in the preceding 12 months had significantly increased odds of the primary outcome (aOR 3.1, 95% CI 1.2-7.9, <i>p</i> = 0.015). <b>Conclusion</b>: Compared to in-person referrals, eConsult use for headache was not associated with significantly increased odds of having subsequent ambulatory headache-related encounters.</p>","PeriodicalId":54434,"journal":{"name":"Telemedicine and e-Health","volume":" ","pages":"614-623"},"PeriodicalIF":2.8,"publicationDate":"2025-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142958932","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-05-01Epub Date: 2025-01-13DOI: 10.1089/tmj.2024.0585
Jeremy C Pamplin, Matthew T Quinn, Jeanette R Little, Dina Passman, Benjamin K Scott
Background: The COVID-19 pandemic exposed significant frailties of the U.S. healthcare system, especially inequities facing rural areas during surges when critical access and small community hospitals could not transfer patients to referral centers that were already overcapacity. Many clinicians suffered moral injury from managing these patients beyond their scope of practice or from the need to triage care. Methods: The National Emergency Tele-Critical Care Network (NETCCN) sought to provide a lifeline of free, ad hoc consultation to clinicians who needed help - a critical care "911" system - by using mobile devices and easy-to-use applications designed to help clinicians rapidly communicate with experts. Results: NETCCN provided 1,863 days of coverage to 60 hospitals in 17 states and U.S. territories at a fraction of the cost of boots-on-the ground emergency support. Conclusions: We review our experience delivering this support and provide recommendations to guide future development and integration of telemedicine programs into the National Disaster Medical System.
{"title":"Experience of The National Emergency Tele-Critical Care Network.","authors":"Jeremy C Pamplin, Matthew T Quinn, Jeanette R Little, Dina Passman, Benjamin K Scott","doi":"10.1089/tmj.2024.0585","DOIUrl":"10.1089/tmj.2024.0585","url":null,"abstract":"<p><p><b>Background:</b> The COVID-19 pandemic exposed significant frailties of the U.S. healthcare system, especially inequities facing rural areas during surges when critical access and small community hospitals could not transfer patients to referral centers that were already overcapacity. Many clinicians suffered moral injury from managing these patients beyond their scope of practice or from the need to triage care. <b>Methods:</b> The National Emergency Tele-Critical Care Network (NETCCN) sought to provide a lifeline of free, ad hoc consultation to clinicians who needed help - a critical care \"911\" system - by using mobile devices and easy-to-use applications designed to help clinicians rapidly communicate with experts. <b>Results:</b> NETCCN provided 1,863 days of coverage to 60 hospitals in 17 states and U.S. territories at a fraction of the cost of boots-on-the ground emergency support. <b>Conclusions:</b> We review our experience delivering this support and provide recommendations to guide future development and integration of telemedicine programs into the National Disaster Medical System.</p>","PeriodicalId":54434,"journal":{"name":"Telemedicine and e-Health","volume":" ","pages":"643-650"},"PeriodicalIF":2.8,"publicationDate":"2025-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142973357","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-05-01Epub Date: 2025-01-08DOI: 10.1089/tmj.2024.0466
Jing-Hui Ng, Mee-Hoong See, Alias Haridah, Lee-Lee Lai, Li Ping Wong
Background: Telemedicine has emerged as a promising solution to address the challenges of providing continuous care to breast cancer patients, particularly in remote areas. This study aims to assess the acceptability of using telemedicine for breast cancer follow-up. Methods: A cross-sectional study utilizing a self-administered survey was conducted from January to March 2024 among 450 breast cancer patients at the Universiti Malaya Medical Center, Malaysia. Partial least-squares structural equation modeling was used to identify factors such as demographics, patients' characteristics, experience with telemedicine, attitudes, and concern of telemedicine use influencing willingness to use telemedicine for breast cancer follow-up. Results: Of the total 450 complete responses received, nearly half (49.3%) reported being somewhat likely to seek telemedicine for breast cancer follow-up, while only 11.1% reported being very likely. Comfort with telemedicine emerged as the strongest predictor of willingness to use it (β = 0.757, p < 0.001). A higher level of concern significantly negatively impacted willingness (β = -0.138, p < 0.001). However, attitudes toward telemedicine (β = 0.059, p = 0.144) were not significantly associated with its use. Among demographic factors, only age (β = 0.074, p = 0.018) was significantly positively associated with the willingness to use telemedicine, while education levels were found to have a significant inverse association (β = -0.076, p = 0.034). Conclusions: Improving comfort with telemedicine and addressing various concerns about its use for breast cancer follow-up through educational programs and support services are essential. Tailoring communication and support for different age groups and education levels can also enhance acceptance and utilization.
背景:远程医疗已经成为一种有希望的解决方案,可以解决为乳腺癌患者提供持续护理的挑战,特别是在偏远地区。本研究旨在评估使用远程医疗进行乳腺癌随访的可接受性。方法:从2024年1月到3月,在马来西亚马来亚大学医学中心对450名乳腺癌患者进行了一项横断面研究,利用了一项自我管理的调查。采用偏最小二乘结构方程模型确定影响乳腺癌远程医疗随访意愿的因素,如人口统计学、患者特征、远程医疗经验、态度和对远程医疗使用的关注。结果:在总共收到的450份完整回复中,近一半(49.3%)的人表示有可能寻求远程医疗进行乳腺癌随访,而只有11.1%的人表示非常有可能。远程医疗的舒适度是使用意愿的最强预测因子(β = 0.757, p < 0.001)。较高的关注水平显著负向影响意愿(β = -0.138, p < 0.001)。然而,对远程医疗的态度(β = 0.059, p = 0.144)与远程医疗的使用没有显著相关。在人口统计学因素中,只有年龄与远程医疗意愿呈正相关(β = 0.074, p = 0.018),教育程度与远程医疗意愿呈显著负相关(β = -0.076, p = 0.034)。结论:提高远程医疗的舒适度,并通过教育项目和支持服务解决其在乳腺癌随访中使用的各种问题是至关重要的。针对不同年龄组和教育水平的沟通和支持也可以提高接受和利用。
{"title":"Patients' Acceptability and Perspective on Utilizing Telemedicine in Breast Cancer Care and Management.","authors":"Jing-Hui Ng, Mee-Hoong See, Alias Haridah, Lee-Lee Lai, Li Ping Wong","doi":"10.1089/tmj.2024.0466","DOIUrl":"10.1089/tmj.2024.0466","url":null,"abstract":"<p><p><b>Background:</b> Telemedicine has emerged as a promising solution to address the challenges of providing continuous care to breast cancer patients, particularly in remote areas. This study aims to assess the acceptability of using telemedicine for breast cancer follow-up. <b>Methods:</b> A cross-sectional study utilizing a self-administered survey was conducted from January to March 2024 among 450 breast cancer patients at the Universiti Malaya Medical Center, Malaysia. Partial least-squares structural equation modeling was used to identify factors such as demographics, patients' characteristics, experience with telemedicine, attitudes, and concern of telemedicine use influencing willingness to use telemedicine for breast cancer follow-up. <b>Results:</b> Of the total 450 complete responses received, nearly half (49.3%) reported being somewhat likely to seek telemedicine for breast cancer follow-up, while only 11.1% reported being very likely. Comfort with telemedicine emerged as the strongest predictor of willingness to use it (β = 0.757, <i>p</i> < 0.001). A higher level of concern significantly negatively impacted willingness (β = -0.138, <i>p</i> < 0.001). However, attitudes toward telemedicine (β = 0.059, <i>p</i> = 0.144) were not significantly associated with its use. Among demographic factors, only age (β = 0.074, <i>p</i> = 0.018) was significantly positively associated with the willingness to use telemedicine, while education levels were found to have a significant inverse association (β = -0.076, <i>p</i> = 0.034). <b>Conclusions:</b> Improving comfort with telemedicine and addressing various concerns about its use for breast cancer follow-up through educational programs and support services are essential. Tailoring communication and support for different age groups and education levels can also enhance acceptance and utilization.</p>","PeriodicalId":54434,"journal":{"name":"Telemedicine and e-Health","volume":" ","pages":"624-633"},"PeriodicalIF":2.8,"publicationDate":"2025-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142958933","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-05-01Epub Date: 2025-01-30DOI: 10.1089/tmj.2024.0317
Héctor Fuenzalida, Hernán Herrera-Reyes, Diego Aragón-Caqueo, José Luis Gatica
Introduction: Pediatric dermatology access is limited. Pediatric teledermatology (TD) opens the opportunity to explore diverse dermatological pathology promptly. Different TD modalities and providers may influence the consulting population. This study compares a synchronous TD from a private provider with the asynchronous TD of the public sector in Chile's health care system. Methods: A descriptive and inferential analysis of 168 synchronous and 239 asynchronous pediatric teleconsultations, responded from January 2023 to August 2023. Results: Pediatric teleconsultations accounted for nearly one-fifth of all consultations in both models. The synchronous group was significantly older (p = 0.0065; 10.18 years ± 5.43 [0-18 years]) than the asynchronous group (8.65 years ± 5.74 [0-18 years]). June marked the highest and lowest teleconsultation volumes in synchronous and asynchronous platforms, respectively. The most frequent diagnostic group in both modalities was the noninfectious inflammatory pathology. Significant differences were noted within this group (p < 0.0001), with acne and dermatitis being predominant in the synchronous model. Significant differences also emerged within the infectious inflammatory group (p = 0.002), with bacterial and fungal infections being more common in the synchronous modality, whereas chronic viral infections predominated in the asynchronous group. Discussion: Pediatric TD is an emerging tool that optimizes access, manages the demand, and reduces waiting times. Seasonal variations may influence caregiver preferences for a specific attention model. The consulting population using synchronous and asynchronous modalities differs significantly in age and diagnostic distributions. Understanding these differences is crucial for effectively addressing specific practice gaps in each attention model.
{"title":"Pediatric Teledermatology in the General Teledermatology Practice: Population Variances in Contrasting Health Care Scenarios.","authors":"Héctor Fuenzalida, Hernán Herrera-Reyes, Diego Aragón-Caqueo, José Luis Gatica","doi":"10.1089/tmj.2024.0317","DOIUrl":"10.1089/tmj.2024.0317","url":null,"abstract":"<p><p><b>Introduction:</b> Pediatric dermatology access is limited. Pediatric teledermatology (TD) opens the opportunity to explore diverse dermatological pathology promptly. Different TD modalities and providers may influence the consulting population. This study compares a synchronous TD from a private provider with the asynchronous TD of the public sector in Chile's health care system. <b>Methods:</b> A descriptive and inferential analysis of 168 synchronous and 239 asynchronous pediatric teleconsultations, responded from January 2023 to August 2023. <b>Results:</b> Pediatric teleconsultations accounted for nearly one-fifth of all consultations in both models. The synchronous group was significantly older (<i>p</i> = 0.0065; 10.18 years ± 5.43 [0-18 years]) than the asynchronous group (8.65 years ± 5.74 [0-18 years]). June marked the highest and lowest teleconsultation volumes in synchronous and asynchronous platforms, respectively. The most frequent diagnostic group in both modalities was the noninfectious inflammatory pathology. Significant differences were noted within this group (<i>p</i> < 0.0001), with acne and dermatitis being predominant in the synchronous model. Significant differences also emerged within the infectious inflammatory group (<i>p</i> = 0.002), with bacterial and fungal infections being more common in the synchronous modality, whereas chronic viral infections predominated in the asynchronous group. <b>Discussion:</b> Pediatric TD is an emerging tool that optimizes access, manages the demand, and reduces waiting times. Seasonal variations may influence caregiver preferences for a specific attention model. The consulting population using synchronous and asynchronous modalities differs significantly in age and diagnostic distributions. Understanding these differences is crucial for effectively addressing specific practice gaps in each attention model.</p>","PeriodicalId":54434,"journal":{"name":"Telemedicine and e-Health","volume":" ","pages":"597-604"},"PeriodicalIF":2.8,"publicationDate":"2025-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143069770","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-05-01Epub Date: 2025-04-17DOI: 10.1089/tmj.2025.0104
Charles R Doarn
{"title":"What a World, What a World!","authors":"Charles R Doarn","doi":"10.1089/tmj.2025.0104","DOIUrl":"https://doi.org/10.1089/tmj.2025.0104","url":null,"abstract":"","PeriodicalId":54434,"journal":{"name":"Telemedicine and e-Health","volume":"31 5","pages":"529-530"},"PeriodicalIF":2.8,"publicationDate":"2025-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144065279","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-05-01Epub Date: 2025-03-11DOI: 10.1089/tmj.2024.0457
Hyung Sik Choi, Jihwan Park, Mi Jung Rho, Shijir Bayarsaikhan, Seong K Mun
Objectives: Teleradiology is one of the earliest successful telemedicine applications that has fueled the digital transformation of radiology services. It started as a point-to-point service for a single department. Now, there is a growing need for an enterprise-wide radiology platform involving multiple radiology departments with many different information technology infrastructures as radiology services are consolidating and reorganizing. The article aims to review the evolution of the country-wide virtual radiology platform supporting many different radiology departments throughout Korea and discusses technical and management lessons learned in the process and identify new requirements. Methods: Research materials are based on reviews of publications on teleradiology, telemedicine, picture archiving and communication systems (PACS), digital transformation, and internal engineering and management documents of Hesel Clinics, the developer of the system, over the past 20 years. We also reviewed the aspects of health care systems in Korea that played an important role in digital transformation and teleradiology. Results: The Korean enterprise imaging platform is fully operational and growing. Certainly, the Digital Imaging and Communications in Medicine (DICOM) standard in radiology is foundational technology enabling teleradiology and PACS, but it is insufficient for enterprise platforms. Conclusions: For an enterprise imaging platform, one must integrate information from multiple subsystems such as PACS, radiology information systems, and electronic health records from many heterogeneous radiology departments with varying workflows. Data standards need to extend beyond DICOM, and standard tools for system integration are needed.
{"title":"Large-Scale Teleradiology and Evolving Virtual Imaging Service in South Korea.","authors":"Hyung Sik Choi, Jihwan Park, Mi Jung Rho, Shijir Bayarsaikhan, Seong K Mun","doi":"10.1089/tmj.2024.0457","DOIUrl":"10.1089/tmj.2024.0457","url":null,"abstract":"<p><p><b>Objectives:</b> Teleradiology is one of the earliest successful telemedicine applications that has fueled the digital transformation of radiology services. It started as a point-to-point service for a single department. Now, there is a growing need for an enterprise-wide radiology platform involving multiple radiology departments with many different information technology infrastructures as radiology services are consolidating and reorganizing. The article aims to review the evolution of the country-wide virtual radiology platform supporting many different radiology departments throughout Korea and discusses technical and management lessons learned in the process and identify new requirements. <b>Methods:</b> Research materials are based on reviews of publications on teleradiology, telemedicine, picture archiving and communication systems (PACS), digital transformation, and internal engineering and management documents of Hesel Clinics, the developer of the system, over the past 20 years. We also reviewed the aspects of health care systems in Korea that played an important role in digital transformation and teleradiology. <b>Results:</b> The Korean enterprise imaging platform is fully operational and growing. Certainly, the Digital Imaging and Communications in Medicine (DICOM) standard in radiology is foundational technology enabling teleradiology and PACS, but it is insufficient for enterprise platforms. <b>Conclusions:</b> For an enterprise imaging platform, one must integrate information from multiple subsystems such as PACS, radiology information systems, and electronic health records from many heterogeneous radiology departments with varying workflows. Data standards need to extend beyond DICOM, and standard tools for system integration are needed.</p>","PeriodicalId":54434,"journal":{"name":"Telemedicine and e-Health","volume":" ","pages":"605-613"},"PeriodicalIF":2.8,"publicationDate":"2025-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143607130","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-05-01Epub Date: 2024-12-27DOI: 10.1089/tmj.2024.0300
Mike Kohut, Tracy Jalbuena, Rachel Alfiero, John DiPalazzo, Eric Anderson, Jasmine Bishop
Introduction: In order to assess patient experiences of telemedicine, researchers and administrators use the net promoter score (NPS), based on a likelihood to recommend (LTR) question. However, there is reason to doubt validity of this metric for this purpose. We assessed the degree to which the LTR question reflects actual patient preferences about telemedicine. Methods: Using data from a patient experience survey collected in Spring 2020, we compared LTR responses to open comments. Through content analysis, we transformed comments into categorical variables and used those variables in a multiple logistic regression model to predict LTR responses. We also thematically analyzed comments to further elucidate our results. Results: Only about half the comments mentioned telemedicine at all. Around 6% of comments were wholly incongruent with LTR responses. In many comments, ideas about telemedicine were semantically entangled with ideas about providers. Our logistic regression found strong associations between sentiments expressed in comments and LTR responses. However, comments about telemedicine were relatively poor predictors for LTR compared to comments about the provider. Discussion: NPS, which is included on many patient experience surveys used by health systems across the United States, has limitations for use as a measure of the acceptability of telemedicine for patients. Patients have more than telemedicine in mind when responding to the LTR question, and ratings conflate attitudes about providers, office policies, and staff with the telemedicine modality. More direct measures are necessary for meaningful research on the acceptability and usability of telemedicine for patients.
{"title":"Net Promoter Score as a Reflection of Patients' Opinions About Telemedical Visits: A Mixed Methods Analysis.","authors":"Mike Kohut, Tracy Jalbuena, Rachel Alfiero, John DiPalazzo, Eric Anderson, Jasmine Bishop","doi":"10.1089/tmj.2024.0300","DOIUrl":"10.1089/tmj.2024.0300","url":null,"abstract":"<p><p><b>Introduction:</b> In order to assess patient experiences of telemedicine, researchers and administrators use the net promoter score (NPS), based on a likelihood to recommend (LTR) question. However, there is reason to doubt validity of this metric for this purpose. We assessed the degree to which the LTR question reflects actual patient preferences about telemedicine. <b>Methods:</b> Using data from a patient experience survey collected in Spring 2020, we compared LTR responses to open comments. Through content analysis, we transformed comments into categorical variables and used those variables in a multiple logistic regression model to predict LTR responses. We also thematically analyzed comments to further elucidate our results. <b>Results:</b> Only about half the comments mentioned telemedicine at all. Around 6% of comments were wholly incongruent with LTR responses. In many comments, ideas about telemedicine were semantically entangled with ideas about providers. Our logistic regression found strong associations between sentiments expressed in comments and LTR responses. However, comments about telemedicine were relatively poor predictors for LTR compared to comments about the provider. <b>Discussion:</b> NPS, which is included on many patient experience surveys used by health systems across the United States, has limitations for use as a measure of the acceptability of telemedicine for patients. Patients have more than telemedicine in mind when responding to the LTR question, and ratings conflate attitudes about providers, office policies, and staff with the telemedicine modality. More direct measures are necessary for meaningful research on the acceptability and usability of telemedicine for patients.</p>","PeriodicalId":54434,"journal":{"name":"Telemedicine and e-Health","volume":" ","pages":"634-642"},"PeriodicalIF":2.8,"publicationDate":"2025-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142900487","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-05-01Epub Date: 2025-01-27DOI: 10.1089/tmj.2024.0532
Carolina Nätterdahl, Hedvig Kristensson, Bertil Persson, Jan Lapins, Lina U Ivert, Niki Radros, Karina Schultz, Cecilia Sand, Sigrid Lundgren, Anja Pahlow Mose, Jonas Ingvar, Adis Dizdarevic, Kari Nielsen, Åsa Ingvar
Background: Teledermoscopy (TDS) emerges as an efficient tool for diagnosing skin lesions. In Sweden, double reading is the standard of care, but risk factors for misdiagnosis or mismanagement using single reader evaluations (SRE) are not well-studied. This study aimed to assess the accuracy of SRE compared with the gold standard in TDS. Methods: This retrospective cohort study involved 1,997 TDS referrals sent from general practitioners to dermatologists in Stockholm, Sweden, selected based on dermoscopic diagnoses. All referrals underwent double reader evaluations (DRE). Each case was reassessed by a single external assessor, blinded to the DRE result. Based on predefined rules, a gold standard for the most correct diagnosis was established. Diagnostic accuracy and risk factors for misdiagnosis were evaluated. The trial was registered on ClinicalTrials.gov (ID NCT05033678). Results: Primary diagnosis by SRE agreed with the gold standard on benign-malignant classification in 84% of cases. Discordance was linked to lower diagnostic confidence and more frequent recommendations for further intervention. SRE achieved a benign-malignant sensitivity and specificity of 84% (95% confidence interval: 81-87% and 82-86%, respectively). The risk of overdiagnosis increased 96 times when assessors reported being "very unconfident." Out of a total of 311 melanomas, melanoma in situ, lentigo maligna, and severely dysplastic nevi, 62 were not recognized in the SRE primary diagnosis. However, 50 of these misdiagnosed lesions were still recommended for accurate management. Conclusions: The confidence level of TDS assessors heavily influences diagnostic accuracy. Therefore, when diagnostic confidence is perceived as moderate or low, additional interventions should be considered.
{"title":"When Are Single Reader Evaluations Insufficient in Teledermoscopic Assessments? Analyses of a Retrospective Cohort Study.","authors":"Carolina Nätterdahl, Hedvig Kristensson, Bertil Persson, Jan Lapins, Lina U Ivert, Niki Radros, Karina Schultz, Cecilia Sand, Sigrid Lundgren, Anja Pahlow Mose, Jonas Ingvar, Adis Dizdarevic, Kari Nielsen, Åsa Ingvar","doi":"10.1089/tmj.2024.0532","DOIUrl":"10.1089/tmj.2024.0532","url":null,"abstract":"<p><p><b>Background:</b> Teledermoscopy (TDS) emerges as an efficient tool for diagnosing skin lesions. In Sweden, double reading is the standard of care, but risk factors for misdiagnosis or mismanagement using single reader evaluations (SRE) are not well-studied. This study aimed to assess the accuracy of SRE compared with the gold standard in TDS. <b>Methods:</b> This retrospective cohort study involved 1,997 TDS referrals sent from general practitioners to dermatologists in Stockholm, Sweden, selected based on dermoscopic diagnoses. All referrals underwent double reader evaluations (DRE). Each case was reassessed by a single external assessor, blinded to the DRE result. Based on predefined rules, a gold standard for the most correct diagnosis was established. Diagnostic accuracy and risk factors for misdiagnosis were evaluated. The trial was registered on ClinicalTrials.gov (ID NCT05033678). <b>Results:</b> Primary diagnosis by SRE agreed with the gold standard on benign-malignant classification in 84% of cases. Discordance was linked to lower diagnostic confidence and more frequent recommendations for further intervention. SRE achieved a benign-malignant sensitivity and specificity of 84% (95% confidence interval: 81-87% and 82-86%, respectively). The risk of overdiagnosis increased 96 times when assessors reported being \"very unconfident.\" Out of a total of 311 melanomas, melanoma <i>in situ</i>, lentigo maligna, and severely dysplastic nevi, 62 were not recognized in the SRE primary diagnosis. However, 50 of these misdiagnosed lesions were still recommended for accurate management. <b>Conclusions:</b> The confidence level of TDS assessors heavily influences diagnostic accuracy. Therefore, when diagnostic confidence is perceived as moderate or low, additional interventions should be considered.</p>","PeriodicalId":54434,"journal":{"name":"Telemedicine and e-Health","volume":" ","pages":"579-589"},"PeriodicalIF":2.8,"publicationDate":"2025-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143048715","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Introduction: Infertility and assisted reproduction treatment (ART) are frequently accompanied by the experience of emotional disorders. Psychological interventions are available for infertile populations, but the barriers of current face-to-face models of care difficult their dissemination. This systematic review (PROSPERO: CRD4202340179) aims to summarize how technologies are used in telemedicine psychological programs to manage emotional disorders in women undergoing fertility treatments. Methods: Searches were conducted in December 2023 in six different databases. Two independent researchers conducted the searches, extracted the information, and assessed the quality of the studies (NHLBI tool). Results: Nineteen studies including 2,520 participants met eligibility criteria. Interventions were provided mostly to women who were undergoing in vitro fertilization/intracytoplasmic sperm injection (n = 11). Emotional disorders most frequently addressed were anxiety and depression (n = 11). The majority of the psychological programs were based on cognitive-behavioral therapy (n = 6), emotional writing (n = 3), acceptance and commitment therapy (n = 3), or positive reappraisal (n = 3). Many interventions were based on the use of internet (n = 5), diaries (n = 3), self-administered manuals (n = 2), short message service (n = 1), or face-to-face sessions (n = 5) supported by the inclusion of phone calls, emails, or audios. There is a lack of preventive interventions (n = 1). Conclusions: To the best of our knowledge, this is the first systematic review that explores the use of all kinds of technologies to provide psychological interventions to manage emotional disorders during ART. Results derived from this work may guide the development of future telemedicine services to provide psychological interventions.
{"title":"A Systematic Review of Telemedicine Solutions to Provide Psychological Interventions for Women Receiving Fertility Treatments.","authors":"Verónica Martínez-Borba, Beatriz Lorente-Debón, Jorge Osma","doi":"10.1089/tmj.2024.0446","DOIUrl":"10.1089/tmj.2024.0446","url":null,"abstract":"<p><p><b>Introduction:</b> Infertility and assisted reproduction treatment (ART) are frequently accompanied by the experience of emotional disorders. Psychological interventions are available for infertile populations, but the barriers of current face-to-face models of care difficult their dissemination. This systematic review (PROSPERO: CRD4202340179) aims to summarize how technologies are used in telemedicine psychological programs to manage emotional disorders in women undergoing fertility treatments. <b>Methods:</b> Searches were conducted in December 2023 in six different databases. Two independent researchers conducted the searches, extracted the information, and assessed the quality of the studies (NHLBI tool). <b>Results:</b> Nineteen studies including 2,520 participants met eligibility criteria. Interventions were provided mostly to women who were undergoing in vitro fertilization/intracytoplasmic sperm injection (<i>n</i> = 11). Emotional disorders most frequently addressed were anxiety and depression (<i>n</i> = 11). The majority of the psychological programs were based on cognitive-behavioral therapy (<i>n</i> = 6), emotional writing (<i>n</i> = 3), acceptance and commitment therapy (<i>n</i> = 3), or positive reappraisal (<i>n</i> = 3). Many interventions were based on the use of internet (<i>n</i> = 5), diaries (<i>n</i> = 3), self-administered manuals (<i>n</i> = 2), short message service (<i>n</i> = 1), or face-to-face sessions (<i>n</i> = 5) supported by the inclusion of phone calls, emails, or audios. There is a lack of preventive interventions (<i>n</i> = 1). <b>Conclusions:</b> To the best of our knowledge, this is the first systematic review that explores the use of all kinds of technologies to provide psychological interventions to manage emotional disorders during ART. Results derived from this work may guide the development of future telemedicine services to provide psychological interventions.</p>","PeriodicalId":54434,"journal":{"name":"Telemedicine and e-Health","volume":" ","pages":"555-568"},"PeriodicalIF":2.0,"publicationDate":"2025-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143025773","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-05-01Epub Date: 2025-01-06DOI: 10.1089/tmj.2024.0414
Roua Walha, Nesrine Koubaa, Mathilde Chagnon, Eric Lortie-Milner, Mylène Aubertin-Leheudre, Mélanie Levasseur, Patrick Boissy
Background: The use of e-health interventions to promote physical activity (PA) among older adults has significantly increased in recent years. This review aims to comprehensively summarize the various e-health modalities and strategies used to encourage PA in aging adults. Methods: A systematic search of Medline, Embase, CINAHL, AMED, and PubMed databases was conducted to identify studies on e-health interventions targeting PA promotion in individuals aged 50 and older, published between 2012 and 2023. Information pertaining to study characteristics and e-health intervention specificities was extracted using a standardized data collection form. A narrative synthesis approach was employed to synthesize the data collected from the included studies. Results: Of 4,915 studies initially retrieved, 81 met the eligibility criteria. The findings reveal a diverse array of methods and interaction modes utilized to stimulate PA in aging adults, regardless of their medical conditions. Asynchronous methods such as web-based programs, mobile apps, and activity monitors were used in 71.6% of the studies and were most frequently employed for initiating behavior change components. Synchronous interaction modes mainly included videoconferencing and were predominantly featured in studies where real-time supervision and demonstration of exercises were integral to PA programs. There was a lack of information to guide the selection of the most effective e-health intervention format for motivating older adults to engage in regular exercise. Conclusion: This review underscores the versatility of e-health interventions, showcasing a wide spectrum of methods and interaction modalities. Future studies should compare these different modalities and methods while also identifying their barriers and facilitators. This will help in selecting the most suitable interventions for older adults.
{"title":"e-Health Interventions for Promoting Physical Activity in Aging Adults: A Scoping Review.","authors":"Roua Walha, Nesrine Koubaa, Mathilde Chagnon, Eric Lortie-Milner, Mylène Aubertin-Leheudre, Mélanie Levasseur, Patrick Boissy","doi":"10.1089/tmj.2024.0414","DOIUrl":"10.1089/tmj.2024.0414","url":null,"abstract":"<p><p><b>Background:</b> The use of e-health interventions to promote physical activity (PA) among older adults has significantly increased in recent years. This review aims to comprehensively summarize the various e-health modalities and strategies used to encourage PA in aging adults. <b>Methods:</b> A systematic search of Medline, Embase, CINAHL, AMED, and PubMed databases was conducted to identify studies on e-health interventions targeting PA promotion in individuals aged 50 and older, published between 2012 and 2023. Information pertaining to study characteristics and e-health intervention specificities was extracted using a standardized data collection form. A narrative synthesis approach was employed to synthesize the data collected from the included studies. <b>Results:</b> Of 4,915 studies initially retrieved, 81 met the eligibility criteria. The findings reveal a diverse array of methods and interaction modes utilized to stimulate PA in aging adults, regardless of their medical conditions. Asynchronous methods such as web-based programs, mobile apps, and activity monitors were used in 71.6% of the studies and were most frequently employed for initiating behavior change components. Synchronous interaction modes mainly included videoconferencing and were predominantly featured in studies where real-time supervision and demonstration of exercises were integral to PA programs. There was a lack of information to guide the selection of the most effective e-health intervention format for motivating older adults to engage in regular exercise. <b>Conclusion:</b> This review underscores the versatility of e-health interventions, showcasing a wide spectrum of methods and interaction modalities. Future studies should compare these different modalities and methods while also identifying their barriers and facilitators. This will help in selecting the most suitable interventions for older adults.</p>","PeriodicalId":54434,"journal":{"name":"Telemedicine and e-Health","volume":" ","pages":"531-539"},"PeriodicalIF":2.8,"publicationDate":"2025-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142933638","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}