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Exploring Patterns and Disparities in E-Consult Referrals: An Analysis of Patient and Community Factors in Colorado Health Care. 探索电子会诊转诊的模式和差异:科罗拉多州医疗保健中的患者和社区因素分析》(An Analysis of Patient and Community Factors in Colorado Health Care)。
IF 2.8 3区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-11-01 Epub Date: 2024-07-29 DOI: 10.1089/tmj.2024.0243
Asal Pilehvari, Wen You, Stephanie Grim, Rodger Kessler, John F Thomas

Objective: Electronic consultations (e-consults) provide a strategic solution to address challenges in health care systems related to cost management and access to care. This study aims to investigate the multilevel patient characteristics associated with higher frequency of receiving e-consults and increased likelihood of completion. Materials and Methods: University of Colorado's electronic medical record were analyzed to study factors influencing referral types (e-consult vs. standard) and their completion rates from April 2018 to September 2023. Multivariate probit regression assessed the impact of patient-level and community-level factors (urban-rural classification, Social Vulnerability Index, and technology accessibility) on e-consult referrals and completion. Results: In 263,882 records, 92.5% were standard referrals, and 7.4% were e-consult referrals. Analysis showed that females were less likely than males (OR = 0.95, 95%CI[0.93, 0.96]), and Blacks were more likely than Whites (OR = 1.03, 95%CI[1.01,1.06]) to receive e-consult referrals. Medicaid patients had lower odds compared to those with Medicare only (OR = 1.04, 95%CI[1.00,1.07]), and rural residency was associated with lower odds (OR = 0.80, 95%CI[0.73,0.88]) of e-consult referral. Factors such as areas with higher population without internet subscription (OR = 1.03, 95%CI[1.01,1.04]) and higher social vulnerabilities (OR = 1.26, 95%CI[1.16,1.37]) increased e-consult odds. Black patients were less likely to have their referrals completed compared to Whites. Patients who resided in regions with limited computer and smartphone access, as well as higher social vulnerabilities, showed decreased odds of referral completion. Discussions and Conclusion: This study highlights the need for partnering with a variety of health care organizations, especially those serving low-income and disadvantaged populations, to enhance health care access equity through the use of e-consults.

目的:电子会诊(e-consults)为应对医疗保健系统在成本管理和医疗服务获取方面的挑战提供了一种战略性解决方案。本研究旨在调查与更频繁接受电子会诊和更有可能完成电子会诊相关的多层次患者特征。材料与方法:对科罗拉多大学的电子病历进行分析,研究从 2018 年 4 月至 2023 年 9 月期间影响转诊类型(电子会诊与标准会诊)及其完成率的因素。多变量 probit 回归评估了患者层面和社区层面因素(城乡分类、社会脆弱性指数和技术可及性)对电子会诊转诊和完成率的影响。结果显示在 263 882 份记录中,92.5% 为标准转诊,7.4% 为电子会诊转诊。分析表明,女性接受电子会诊转诊的几率低于男性(OR = 0.95,95%CI[0.93, 0.96]),黑人接受电子会诊转诊的几率高于白人(OR = 1.03,95%CI[1.01,1.06])。与仅享受医疗保险的患者相比,医疗补助患者接受电子会诊转诊的几率较低(OR = 1.04,95%CI[1.00,1.07]),农村居民接受电子会诊转诊的几率较低(OR = 0.80,95%CI[0.73,0.88])。没有互联网用户的人口较多地区(OR = 1.03,95%CI[1.01,1.04])和社会弱势人群较多(OR = 1.26,95%CI[1.16,1.37])等因素会增加电子会诊的几率。与白人相比,黑人患者完成转诊的几率较低。居住在电脑和智能手机使用受限地区以及社会脆弱性较高的患者完成转诊的几率较低。讨论与结论:本研究强调了与各种医疗机构合作的必要性,尤其是那些服务于低收入和弱势群体的医疗机构,以通过使用电子会诊提高医疗服务的公平性。
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引用次数: 0
Assessing Cross-Border Telemedicine Data Exchange in the European Union: A Call to Action. 评估欧盟跨境远程医疗数据交换:行动呼吁。
IF 2.8 3区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-11-01 Epub Date: 2024-08-13 DOI: 10.1089/tmj.2024.0338
Simon Lewerenz, Diogo Martins, Henrique Martins

Background: Telemedicine offers potential benefits for health care delivery. However, evidence of cross-border telemedicine data exchange within the European Union (EU) remains limited. The objective of this communication provides a brief outline of the regulatory framework, initiatives, and challenges associated with cross-border telemedicine data exchange in the EU, setting the stage for a comprehensive evidence assessment. Methods: We explore the current regulatory landscape (European Health Data Space), existing initiatives (the European Electronic Health Record Exchange Format), and interoperability challenges (e.g., legal, technical, semantic) facing EU cross-border telemedicine data exchange. Results: There is a need for thorough evidence assessment of cross-border telemedicine and related data movements. Conclusion: Understanding the current landscape of cross-border telemedicine is crucial. This article highlights the need for evidence assessment through a formal review to inform future research and policy initiatives in this domain.

背景:远程医疗为医疗保健服务提供了潜在的好处。然而,欧盟内部跨境远程医疗数据交换的证据仍然有限。本通讯旨在简要介绍欧盟的监管框架、举措以及与跨境远程医疗数据交换相关的挑战,为全面的证据评估奠定基础。方法:我们探讨了当前的监管环境(欧洲健康数据空间)、现有倡议(欧洲电子健康记录交换格式)以及欧盟跨境远程医疗数据交换所面临的互操作性挑战(如法律、技术、语义)。结果:需要对跨境远程医疗和相关数据移动进行全面的证据评估。结论:了解跨境远程医疗的现状至关重要。本文强调了通过正式审查进行证据评估的必要性,以便为该领域未来的研究和政策举措提供信息。
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引用次数: 0
Telehealth Intervention for Social Behavioral Change Communication Toward Enhanced Partner Conversations on Family Planning Among Men: A Qualitative Analysis of a Pilot Project in Uganda. 通过远程保健干预进行社会行为改变交流,以加强男性伴侣之间关于计划生育的对话:乌干达试点项目的定性分析。
IF 2.8 3区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-11-01 Epub Date: 2024-08-09 DOI: 10.1089/tmj.2024.0311
Joan Atuhaire, Joy Banonya, Doreen Kisembo, Louis Kamulegeya, Lydia Namatende, Racheal Nasamula, Brenda Kabakaari, Ivan Kagolo, Andrew Kinene, Joseph Ssenkumba, Flavia Dhikusooka, Agnes Kiragga, JohnMark Bwanika

Background: Lack of credible sexual partner dialog and support regarding family planning (FP) and other sexual reproductive health issues is a major impediment to contraception service uptake and utilization. This study examined the feasibility and acceptability of attitudes toward using telehealth for remote education of couples through behavioral, motivational, and informational messaging on FP methods and its eventual impact on partner conversations around FP. Methods: The study was conducted in Kampala, Uganda, and involved recruiting 450 men from diverse settings. These men received regular SMS content on FP and sexual and reproductive health for a duration of 6 months. The content aimed to provide information and motivation while serving as a resource for discussions with their spouses. Following the main quantitative study, a qualitative follow-up study was conducted with a subset of 15 randomly selected men. In-depth interviews were conducted with these men to gain deeper insights into their experiences and perspectives. Results: The study revealed positive outcomes where men reported improved knowledge of FP methods such as child spacing, and types of contraception. The messaging prompted discussions with spouses on family size and spousal support. Couples reported a shift toward viewing FP as a joint responsibility, with some couples even taking concrete actions. The findings suggested that telehealth interventions can promote social and behavioral change and can improve couple communication and male involvement in FP decisions in Uganda. Conclusion: The study found that using telehealth messaging to educate men about FP in Uganda successfully improved communication between couples on the topic.

背景:在计划生育(FP)和其他性生殖健康问题上缺乏可信的性伴侣对话和支持是避孕服务接受和使用的主要障碍。本研究探讨了使用远程医疗通过行为、动机和信息传递对夫妻进行远程教育的可行性和可接受性,以及其对伴侣围绕计划生育进行对话的最终影响。研究方法研究在乌干达坎帕拉进行,从不同环境中招募了 450 名男性。这些男性在为期 6 个月的时间里定期收到有关计划生育、性健康和生殖健康的短信内容。这些内容旨在提供信息和激励,同时作为与其配偶进行讨论的资源。在主要的定量研究之后,对随机抽取的 15 名男性进行了定性跟踪研究。对这些男性进行了深入访谈,以深入了解他们的经历和观点。研究结果研究结果显示,男性对计划生育方法(如生育间隔)和避孕类型的了解有了提高。这些信息促使他们与配偶讨论家庭规模和配偶的支持。夫妻双方都表示已将计划生育视为共同责任,有些夫妻甚至采取了具体行动。研究结果表明,在乌干达,远程保健干预措施能够促进社会和行为的改变,并能改善夫妻间的沟通,提高男性在计划生育决策中的参与度。结论研究发现,在乌干达,利用远程保健信息对男性进行有关计划生育的教育成功地改善了夫妻间在这一问题上的沟通。
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引用次数: 0
Italian Speech-Language Pathologists and Telerehabilitation for Voice Disorders: A Survey on Satisfaction, Effectiveness, Limits, and Future Prospects. 意大利语言病理学家与远程康复治疗嗓音障碍:关于满意度、有效性、局限性和未来前景的调查。
IF 2.8 3区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-11-01 Epub Date: 2024-08-19 DOI: 10.1089/tmj.2023.0436
Giovanna Cantarella, Mirko Aldè, Ludovica Battilocchi, Letizia Nitro, Maria Rosaria Barillari, Annaclara Ciabatta, Giuseppina Bernardelli, Dario Consonni, Lorenzo Pignataro

Introduction: The aim of this study was to evaluate the distribution of virtual voice therapy during the coronavirus disease 2019 (COVID-19) lockdown in Italy via the collection of opinions of speech-language pathologists (SLPs). Methods: All SLPs who regularly carried out their professional activity in public hospitals, private hospitals, or private practices in Italy were asked to fill out an online survey consisting of two sections: (1) demographic information (age, gender, work setting, seniority, working time, and regular use of virtual voice therapy) and (2) opinions regarding telerehabilitation (motivation, personal satisfaction, effectiveness, and future needs and uses). Results: A total of 299 SLPs (mean age 39.1 ± 12.4 years) completed the survey. Overall, a regular use of virtual voice therapy was declared by 31.1% (93/299) of SLPs, with the highest prevalence for SLPs working in fully private facilities (46.7%; p < 0.001). Among all respondents, 25.4% had a highly positive opinion on the possible use of virtual voice therapy, even in nonemergency situations, and 55.8% planned to maintain this rehabilitation modality in the future. Discussion: Italian SLPs, regardless of age, had a positive impact with the new telerehabilitation practices. Investments in training and updating SLPs through specific courses would help to break down the strong barriers to telepractice acceptance, such as lack of familiarity with new technologies and lack of adequate preparation. Virtual voice therapy, which had never been experienced in such a way in Italy before the COVID-19 pandemic, promises to be a valuable future addition to the current traditional rehabilitation approaches.

导言:本研究旨在通过收集语言病理学家 (SLP) 的意见,评估意大利 2019 年冠状病毒病(COVID-19)封锁期间虚拟语音治疗的分布情况。研究方法所有在意大利公立医院、私立医院或私人诊所定期开展专业活动的语言病理学家均被要求填写一份在线调查,调查内容包括两个部分:(1) 人口统计学信息(年龄、性别、工作环境、资历、工作时间和虚拟语音治疗的定期使用情况);(2) 对远程康复的看法(动机、个人满意度、有效性和未来需求及用途)。结果:共有 299 名 SLP(平均年龄为 39.1 ± 12.4 岁)完成了调查。总体而言,31.1%(93/299)的辅助语言康复师表示经常使用虚拟语音治疗,其中在完全私营机构工作的辅助语言康复师使用率最高(46.7%;P < 0.001)。在所有受访者中,25.4%的受访者对即使在非紧急情况下也可能使用虚拟语音治疗持非常积极的态度,55.8%的受访者计划在未来继续使用这种康复方式。讨论意大利的语言康复师,无论年龄大小,都对新的远程康复实践产生了积极的影响。通过特定课程对语言康复师进行培训和更新的投资,将有助于打破远程实践被接受的强大障碍,如不熟悉新技术和缺乏足够的准备。在 COVID-19 大流行之前,虚拟语音治疗在意大利从未有过这样的体验,它有望成为当前传统康复方法的宝贵补充。
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引用次数: 0
Patient Satisfaction with Telehealth Services in Primary Care. 患者对初级保健中远程医疗服务的满意度。
IF 2.8 3区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-11-01 Epub Date: 2024-07-05 DOI: 10.1089/tmj.2024.0363
Talish Razi, Noga Ramot, Yael Wolff Sagy, Ronen Arbel, Michal Shani, Idan Menashe

Objective: Patient satisfaction is an imperative factor in integrating telehealth services as a treatment modality in health care systems. Here, we compared patient satisfaction from telehealth versus in-person health care visits in a large heterogeneous population. Methods: We conducted a retrospective cohort study of patients making telehealth or in-person primary care visits between January 2021 and August 2022. Patient satisfaction with both service types was evaluated using a validated survey. Logistic regression models were employed to assess the association between type of visit (in-person/telehealth) and patient satisfaction (satisfied/unsatisfied) while accounting for sociodemographic and clinical characteristics. Results: Of the 247,087 surveys included in the study, 86,580 (35%) were answered following telehealth visits. Telehealth visitors were more satisfied than in-person visitors in aspects related to doctor-patient interactions, such as "courtesy and respect," "attentive listening," and "coherent explanations" (aOR = 1.17, 95% CI: 1.14-1.21; aOR = 1.16, 95% CI: 1.12-1.19; aOR = 1.15, 95% CI: 1.12-1.18, respectively), and less satisfied in aspects related to indirect services, such as adherence to appointment scheduling, effort required on the part of the patient, and staff cooperation (aOR = 0.95, 95% CI: 0.93-0.97; aOR = 0.89, 95% CI: 0.87-0.91; aOR = 0.85, 95% CI: 0.83-0.87, respectively). Importantly, considerably more telehealth visits were delayed (44%) than in-person visits (27%). Adjustment for this factor further strengthened the observed association between telehealth services and patient satisfaction. Conclusions: While telehealth was associated with high levels of satisfaction in doctor-patient interaction, improvements are still needed in indirect services. Addressing issues related to staff cooperation and streamlining processes to reduce delays could improve overall patient satisfaction with telehealth.

目的:患者满意度是将远程医疗服务作为一种治疗方式纳入医疗保健系统的必要因素。在此,我们在一个大型异质人群中比较了远程医疗与面对面医疗访问的患者满意度。方法我们对 2021 年 1 月至 2022 年 8 月期间接受远程保健或面对面初级保健就诊的患者进行了一项回顾性队列研究。患者对两种服务类型的满意度均通过有效调查进行评估。在考虑社会人口学和临床特征的同时,采用逻辑回归模型评估就诊类型(面对面/远程医疗)与患者满意度(满意/不满意)之间的关联。结果:在纳入研究的 247,087 份调查中,有 86,580 份(35%)是在远程医疗就诊后回答的。在与医患互动相关的方面,如 "礼貌和尊重"、"专注倾听 "和 "连贯的解释",远程医疗来访者比面对面来访者更满意(aOR = 1.17,95% CI:1.14-1.21;aOR = 1.16,95% CI:1.12-1.19;aOR = 1.15,95% CI:1.12-1.18)。分别为 1.15,95% CI:1.12-1.18;aOR = 1.15,95% CI:1.12-1.18),而在与间接服务相关的方面,如遵守预约时间安排、患者需要付出的努力以及工作人员的合作方面,满意度较低(分别为 aOR = 0.95,95% CI:0.93-0.97;aOR = 0.89,95% CI:0.87-0.91;aOR = 0.85,95% CI:0.83-0.87)。重要的是,远程医疗就诊延迟率(44%)远高于现场就诊延迟率(27%)。对这一因素的调整进一步加强了所观察到的远程医疗服务与患者满意度之间的关联。结论:虽然远程医疗与高满意度的医患互动有关,但仍需改进间接服务。解决与员工合作相关的问题并简化流程以减少延误,可以提高患者对远程医疗的整体满意度。
{"title":"Patient Satisfaction with Telehealth Services in Primary Care.","authors":"Talish Razi, Noga Ramot, Yael Wolff Sagy, Ronen Arbel, Michal Shani, Idan Menashe","doi":"10.1089/tmj.2024.0363","DOIUrl":"10.1089/tmj.2024.0363","url":null,"abstract":"<p><p><b>Objective:</b> Patient satisfaction is an imperative factor in integrating telehealth services as a treatment modality in health care systems. Here, we compared patient satisfaction from telehealth versus in-person health care visits in a large heterogeneous population. <b>Methods:</b> We conducted a retrospective cohort study of patients making telehealth or in-person primary care visits between January 2021 and August 2022. Patient satisfaction with both service types was evaluated using a validated survey. Logistic regression models were employed to assess the association between type of visit (in-person/telehealth) and patient satisfaction (satisfied/unsatisfied) while accounting for sociodemographic and clinical characteristics. <b>Results:</b> Of the 247,087 surveys included in the study, 86,580 (35%) were answered following telehealth visits. Telehealth visitors were more satisfied than in-person visitors in aspects related to doctor-patient interactions, such as \"courtesy and respect,\" \"attentive listening,\" and \"coherent explanations\" (aOR = 1.17, 95% CI: 1.14-1.21; aOR = 1.16, 95% CI: 1.12-1.19; aOR = 1.15, 95% CI: 1.12-1.18, respectively), and less satisfied in aspects related to indirect services, such as adherence to appointment scheduling, effort required on the part of the patient, and staff cooperation (aOR = 0.95, 95% CI: 0.93-0.97; aOR = 0.89, 95% CI: 0.87-0.91; aOR = 0.85, 95% CI: 0.83-0.87, respectively). Importantly, considerably more telehealth visits were delayed (44%) than in-person visits (27%). Adjustment for this factor further strengthened the observed association between telehealth services and patient satisfaction. <b>Conclusions:</b> While telehealth was associated with high levels of satisfaction in doctor-patient interaction, improvements are still needed in indirect services. Addressing issues related to staff cooperation and streamlining processes to reduce delays could improve overall patient satisfaction with telehealth.</p>","PeriodicalId":54434,"journal":{"name":"Telemedicine and e-Health","volume":" ","pages":"2704-2711"},"PeriodicalIF":2.8,"publicationDate":"2024-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141535975","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Practical Experience with the Use of Electronic Headache Diaries and Video Consultations in Migraine Care from a Longitudinal Cohort Study. 在偏头痛护理中使用电子头痛日记和视频会诊的实践经验,来自一项纵向队列研究。
IF 2.8 3区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-11-01 Epub Date: 2024-07-15 DOI: 10.1089/tmj.2024.0105
Britt W H van der Arend, Linde J Holwerda, Iris E Verhagen, Daphne S van Casteren, Thomas Timmers, Gisela M Terwindt

Background: Telemedicine offers a promising solution to enhance the delivery and personalization of headache care. Integrating electronic (e-)tools enables the objective monitoring of migraine. Objectives: This study aims to demonstrate the relevance of e-tools for personalized headache care, assess patient and caregiver compliance and satisfaction, and present their use in enhancing care. Methods: Firstly, a systematic review was performed to validate the diagnostic accuracy of e-diaries for diagnosing migraine. Secondly, we collected e-diary data prospectively from diagnosed adult migraine patients at the Leiden Headache Center. Finally, questionnaires were sent to evaluate satisfaction of patients and health care providers with the Leiden e-headache diary and video consultations. Results: In the systematic review, the Leiden Headache Center's e-diary was the only validated tool. Patients (n = 1,009) were followed for a median of 181 days (interquartile range [IQR] 84-240). Compliance was 96.4% (IQR 85.2 - 99.1%), with 10.8% of days missing. Factors positively associated with compliance were older age (p < 0.001), female sex (p < 0.001), higher e-diary grade (p < 0.001), and clinical use (p = 0.04). The e-diary received a median score of 8/10 and was well-liked by patients (n = 535) and providers (n = 23). Video consultations were a good alternative for physical visits according to 76.9% of patients and 84.6% of providers. Conclusion: Validated e-headache diaries and video consultations in telemedicine enhance headache care accessibility, providing convenient care at preferred times and locations.

背景:远程医疗为加强头痛护理的交付和个性化提供了一个前景广阔的解决方案。整合电子(e-)工具可对偏头痛进行客观监测。研究目的本研究旨在证明电子工具与个性化头痛护理的相关性,评估患者和护理人员的依从性和满意度,并介绍其在加强护理方面的应用。研究方法首先,我们对电子日记诊断偏头痛的准确性进行了系统回顾。其次,我们收集了莱顿头痛中心确诊的成年偏头痛患者的电子日记数据。最后,我们发放了调查问卷,以评估患者和医疗服务提供者对莱顿电子头痛日记和视频会诊的满意度。研究结果在系统回顾中,莱顿头痛中心的电子日记是唯一经过验证的工具。患者(n = 1,009)的随访时间中位数为 181 天(四分位数间距 [IQR] 84-240)。依从性为 96.4%(IQR 85.2 - 99.1%),缺失天数为 10.8%。年龄较大(p < 0.001)、女性(p < 0.001)、电子日记等级较高(p < 0.001)和临床使用(p = 0.04)与依从性呈正相关。电子日记的中位得分为 8/10,深受患者(535 人)和医疗服务提供者(23 人)的喜爱。76.9%的患者和 84.6%的医疗服务提供者认为,视频会诊是实际就诊的良好替代方式。结论经过验证的电子头痛日记和远程医疗视频会诊提高了头痛治疗的可及性,在首选的时间和地点提供了便捷的治疗。
{"title":"Practical Experience with the Use of Electronic Headache Diaries and Video Consultations in Migraine Care from a Longitudinal Cohort Study.","authors":"Britt W H van der Arend, Linde J Holwerda, Iris E Verhagen, Daphne S van Casteren, Thomas Timmers, Gisela M Terwindt","doi":"10.1089/tmj.2024.0105","DOIUrl":"10.1089/tmj.2024.0105","url":null,"abstract":"<p><p><b>Background:</b> Telemedicine offers a promising solution to enhance the delivery and personalization of headache care. Integrating electronic (e-)tools enables the objective monitoring of migraine. <b>Objectives:</b> This study aims to demonstrate the relevance of e-tools for personalized headache care, assess patient and caregiver compliance and satisfaction, and present their use in enhancing care. <b>Methods:</b> Firstly, a systematic review was performed to validate the diagnostic accuracy of e-diaries for diagnosing migraine. Secondly, we collected e-diary data prospectively from diagnosed adult migraine patients at the Leiden Headache Center. Finally, questionnaires were sent to evaluate satisfaction of patients and health care providers with the Leiden e-headache diary and video consultations. <b>Results:</b> In the systematic review, the Leiden Headache Center's e-diary was the only validated tool. Patients (<i>n</i> = 1,009) were followed for a median of 181 days (interquartile range [IQR] 84-240). Compliance was 96.4% (IQR 85.2 - 99.1%), with 10.8% of days missing. Factors positively associated with compliance were older age (<i>p</i> < 0.001), female sex (<i>p</i> < 0.001), higher e-diary grade (<i>p</i> < 0.001), and clinical use (<i>p</i> = 0.04). The e-diary received a median score of 8/10 and was well-liked by patients (<i>n</i> = 535) and providers (<i>n</i> = 23). Video consultations were a good alternative for physical visits according to 76.9% of patients and 84.6% of providers. <b>Conclusion:</b> Validated e-headache diaries and video consultations in telemedicine enhance headache care accessibility, providing convenient care at preferred times and locations.</p>","PeriodicalId":54434,"journal":{"name":"Telemedicine and e-Health","volume":" ","pages":"2696-2703"},"PeriodicalIF":2.8,"publicationDate":"2024-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141617662","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Examination of Factors Influencing Patient Satisfaction with Virtual Clinic Experience During COVID-19 in MNGHA, Saudi Arabia. 在沙特阿拉伯 MNGHA 的 COVID-19 期间,研究影响患者对虚拟诊所体验满意度的因素。
IF 2.8 3区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-11-01 Epub Date: 2024-07-10 DOI: 10.1089/tmj.2023.0709
Nora S Alsaif, Duaa A Alammari, Aamir Omair

Introduction: The COVID-19 pandemic crisis brought great challenges on health care systems around the world, forcing many services to slow or temporarily shut down, including medical services in Saudi Arabia (SA). Health care institutions had to adapt new strategies such as virtual clinics to continue delivering care in light of the situation. Virtual clinics and telemedicine are relatively new and limited literature is available regarding patient's experience in SA. Therefore, the aim of this study is to assess and evaluate the levels of patients' satisfaction with the experience of services provided by virtual clinics at the Ministry of National Guard Health Affairs. Method: A retrospective cross-sectional study based on secondary data collected by the corporate patient experience department at MNGHA. The analysis included all virtual clinics' visits from four MNGHA regions (Central, Eastern, Western, and AlMadinah) between April 19 and May 15, 2020. Findings: The results showed that more than half of our study participants were females (57%) (N = 7,803) and (64%) (N = 8,696) were between the age of 21-64 years. Most of the participants were from the Central region (73%) (N = 10,026). More than half of virtual visits were to hospitals (66%) (N = 9,098). Results from the ordinal regression showed that age, gender, region and, survey method were significantly associated with extreme satisfaction score (4.21-5.0). Males were more likely to be extremely satisfied than females (OR = 1.088), and patients between the ages of 6-20 were extremely satisfied compared with the age group 41-64 (OR = 1.309). Eastern region was more likely to be extremely satisfied than central region (OR = 1.121). Patients surveyed by calls were more likely to be extremely satisfied compared with SMS surveys (OR = 1.808), whereas facility type showed no significance. The overall satisfaction score was 4.1 out of 5. Interpretation: According to our findings, the majority of patients were satisfied with the experiences of virtual clinics at MNGHA. Therefore, we recommend exploring more frequent use of virtual clinics when appropriate beyond the pandemic. Virtual clinics can minimize the risk of disease transmission, save travel time, and is considered a cost-effective alternative to traditional clinics.

导言:COVID-19 大流行危机给世界各地的医疗保健系统带来了巨大挑战,迫使许多服务放缓或暂时关闭,包括沙特阿拉伯(SA)的医疗服务。在这种情况下,医疗机构不得不采用虚拟诊所等新策略来继续提供医疗服务。虚拟诊所和远程医疗相对较新,有关沙特病人体验的文献有限。因此,本研究旨在评估和评价患者对国民卫队卫生事务部虚拟诊所所提供服务的满意度。研究方法根据国民卫队卫生事务部企业患者体验部收集的二手数据进行回顾性横断面研究。分析包括 2020 年 4 月 19 日至 5 月 15 日期间国民卫队卫生事务部四个地区(中部、东部、西部和 AlMadinah)所有虚拟诊所的就诊情况。研究结果:结果显示,超过半数的研究参与者为女性(57%)(N = 7803),(64%)(N = 8696)年龄在 21-64 岁之间。大多数参与者来自中部地区(73%)(10,026 人)。超过一半的虚拟访问是在医院进行的(66%)(N = 9,098 )。序数回归结果显示,年龄、性别、地区和调查方法与极端满意度得分(4.21-5.0)有显著相关性。男性比女性更容易获得极度满意(OR = 1.088),与 41-64 岁年龄组相比,6-20 岁年龄组的患者更容易获得极度满意(OR = 1.309)。东部地区的患者比中部地区的患者更容易感到非常满意(OR = 1.121)。与短信调查相比,通过电话调查的患者更有可能表示非常满意(OR = 1.808),而设施类型则无显著性差异。总体满意度为 4.1 分(满分为 5 分)。解释:根据我们的调查结果,大多数患者对 MNGHA 虚拟诊所的体验感到满意。因此,我们建议在大流行过后,在适当的时候更频繁地使用虚拟诊所。虚拟诊所可以最大限度地降低疾病传播的风险,节省旅行时间,被认为是替代传统诊所的一种具有成本效益的方法。
{"title":"Examination of Factors Influencing Patient Satisfaction with Virtual Clinic Experience During COVID-19 in MNGHA, Saudi Arabia.","authors":"Nora S Alsaif, Duaa A Alammari, Aamir Omair","doi":"10.1089/tmj.2023.0709","DOIUrl":"10.1089/tmj.2023.0709","url":null,"abstract":"<p><p><b>Introduction:</b> The COVID-19 pandemic crisis brought great challenges on health care systems around the world, forcing many services to slow or temporarily shut down, including medical services in Saudi Arabia (SA). Health care institutions had to adapt new strategies such as virtual clinics to continue delivering care in light of the situation. Virtual clinics and telemedicine are relatively new and limited literature is available regarding patient's experience in SA. Therefore, the aim of this study is to assess and evaluate the levels of patients' satisfaction with the experience of services provided by virtual clinics at the Ministry of National Guard Health Affairs. <b>Method:</b> A retrospective cross-sectional study based on secondary data collected by the corporate patient experience department at MNGHA. The analysis included all virtual clinics' visits from four MNGHA regions (Central, Eastern, Western, and AlMadinah) between April 19 and May 15, 2020. <b>Findings:</b> The results showed that more than half of our study participants were females (57%) (N = 7,803) and (64%) (N = 8,696) were between the age of 21-64 years. Most of the participants were from the Central region (73%) (N = 10,026). More than half of virtual visits were to hospitals (66%) (N = 9,098). Results from the ordinal regression showed that age, gender, region and, survey method were significantly associated with extreme satisfaction score (4.21-5.0). Males were more likely to be extremely satisfied than females (OR = 1.088), and patients between the ages of 6-20 were extremely satisfied compared with the age group 41-64 (OR = 1.309). Eastern region was more likely to be extremely satisfied than central region (OR = 1.121). Patients surveyed by calls were more likely to be extremely satisfied compared with SMS surveys (OR = 1.808), whereas facility type showed no significance. The overall satisfaction score was 4.1 out of 5. <b>Interpretation:</b> According to our findings, the majority of patients were satisfied with the experiences of virtual clinics at MNGHA. Therefore, we recommend exploring more frequent use of virtual clinics when appropriate beyond the pandemic. Virtual clinics can minimize the risk of disease transmission, save travel time, and is considered a cost-effective alternative to traditional clinics.</p>","PeriodicalId":54434,"journal":{"name":"Telemedicine and e-Health","volume":" ","pages":"2738-2746"},"PeriodicalIF":2.8,"publicationDate":"2024-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141565125","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Correlates of Transitioning from In-Person to Telemedicine Outpatient Neurology Clinic Visits. 神经病学门诊就诊从面对面转为远程医疗的相关因素。
IF 2.8 3区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-11-01 Epub Date: 2024-07-25 DOI: 10.1089/tmj.2024.0326
Sooyeol Park, Kevin Callison, Michele Longo, Brigham Walker

Introduction: The COVID-19 pandemic accelerated telemedicine adoption, impacting appointment no-show rates. This study examines neurology appointment preferences among individuals with previous no-shows. Methods: We analyzed transitions between in-person and telemedicine modalities at the Tulane Center for Clinical Neurosciences from August 2020 to February 2021 by race, sex, and insurance type. Logistic regression was used to assess which individual characteristics were associated with switching modalities. Results: A total of 118 patients were included. Transitions to telemedicine visits were significantly higher for female (odds ratio [OR] = 1.868, p = 0.051), Medicaid (OR = 0.433, p = 0.035), and Medicare (OR = 0.228, p = 0.001) beneficiaries compared with males and those with private coverage. Telemedicine to in-person transitions were significantly higher for Medicaid compared with private coverage (OR = 8.133, p = 0.018). Discussion: Females are more likely to switch to telemedicine following an in-person no-show, whereas Medicare beneficiaries are less likely. Medicaid beneficiaries are more likely to revert to in-person appointments. Telemedicine may enhance equitable neurological care, particularly because of its high utilization among females.

前言COVID-19 大流行加速了远程医疗的应用,影响了预约缺席率。本研究调查了曾出现过预约缺席情况的患者对神经内科预约的偏好。方法:我们按种族、性别和保险类型分析了 2020 年 8 月至 2021 年 2 月期间杜兰大学临床神经科学中心面诊和远程医疗模式之间的转换。使用逻辑回归评估哪些个人特征与转换模式相关。结果:共纳入 118 名患者。与男性和私人保险受益人相比,女性(几率比 [OR] = 1.868,p = 0.051)、医疗补助受益人(OR = 0.433,p = 0.035)和医疗保险受益人(OR = 0.228,p = 0.001)转向远程医疗就诊的比例明显更高。与私人保险受益人相比,医疗补助受益人从远程医疗转为面对面治疗的比例明显更高(OR = 8.133,p = 0.018)。讨论:女性更有可能在当面就诊无效后转为远程医疗,而医疗补助受益人则更不可能。医疗补助受益人更有可能重新选择面对面预约。远程医疗可能会提高神经病学护理的公平性,尤其是因为其在女性中的高使用率。
{"title":"Correlates of Transitioning from In-Person to Telemedicine Outpatient Neurology Clinic Visits.","authors":"Sooyeol Park, Kevin Callison, Michele Longo, Brigham Walker","doi":"10.1089/tmj.2024.0326","DOIUrl":"10.1089/tmj.2024.0326","url":null,"abstract":"<p><p><b>Introduction:</b> The COVID-19 pandemic accelerated telemedicine adoption, impacting appointment no-show rates. This study examines neurology appointment preferences among individuals with previous no-shows. <b>Methods:</b> We analyzed transitions between in-person and telemedicine modalities at the Tulane Center for Clinical Neurosciences from August 2020 to February 2021 by race, sex, and insurance type. Logistic regression was used to assess which individual characteristics were associated with switching modalities. <b>Results:</b> A total of 118 patients were included. Transitions to telemedicine visits were significantly higher for female (odds ratio [OR] = 1.868, <i>p</i> = 0.051), Medicaid (OR = 0.433, <i>p</i> = 0.035), and Medicare (OR = 0.228, <i>p</i> = 0.001) beneficiaries compared with males and those with private coverage. Telemedicine to in-person transitions were significantly higher for Medicaid compared with private coverage (OR = 8.133, <i>p</i> = 0.018). <b>Discussion:</b> Females are more likely to switch to telemedicine following an in-person no-show, whereas Medicare beneficiaries are less likely. Medicaid beneficiaries are more likely to revert to in-person appointments. Telemedicine may enhance equitable neurological care, particularly because of its high utilization among females.</p>","PeriodicalId":54434,"journal":{"name":"Telemedicine and e-Health","volume":" ","pages":"2763-2766"},"PeriodicalIF":2.8,"publicationDate":"2024-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141762610","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Teledermatology Use in the Elderly: An Analysis of Teledermatology Utilization Patterns Across Age Groups. 远程皮肤病学在老年人中的应用:不同年龄组远程皮肤病学使用模式分析》(Teledermatology Utilization Patterns Across Age Groups)。
IF 2.8 3区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-11-01 Epub Date: 2024-08-09 DOI: 10.1089/tmj.2024.0169
Audrey Hao, Kaviyon Sadrolashrafi, Robin Kikuchi, Lily Guo, Rebecca K Yamamoto, Hannah C Tolson, Sara Bilimoria, Danielle Yee, Jenny C Hu, April W Armstrong

Introduction: Telehealth is an emerging tool used to improve access to care for patients. However, there is a lack of literature comparing the use of telehealth between patients of different age groups in dermatology. Our study aims to determine whether differences exist in teledermatology usage between elderly and younger dermatology patients. Methods: We conducted a cross-sectional study using the 2020-2021 Medical Expenditure Panel Survey. Our study population included a weighted total of 150,290,604 patients: Of these, 16.35% were young adults (18-44 years old), 26.32% were midlife adults (45-64 years old), and 57.33% were elderly (65+ years old). Results: Our results showed that elderly patients had significantly lower rates of teledermatology use than young adults (odds ratio [OR] = 0.184, (confidence interval [CI]: 0.081-0.421)), p < 0.000) and midlife adults (OR = 0.193, [CI: 0.091-0.406], p < 0.000). Midlife adults had similar rates of telehealth use when compared with young adults (OR = 1.044, [CI: 0.508-2.145], p = 0.907). Our results were adjusted for sex, race, ethnicity, insurance type, education level, income, travel time, and medical comorbidities. Discussion: We found that elderly patients seeking dermatology care are less likely to use telehealth than younger dermatology patients. Our results demonstrate that barriers to telehealth use for the elderly may be more prohibitive than expected. Understanding these differences in teledermatology use is essential for improving teledermatology delivery across all age groups.

引言远程医疗是一种新兴工具,用于改善患者获得医疗服务的机会。然而,目前还缺乏文献对不同年龄段的皮肤科患者使用远程医疗的情况进行比较。我们的研究旨在确定老年皮肤科患者和年轻皮肤科患者在使用远程医疗方面是否存在差异。研究方法我们利用 2020-2021 年医疗支出小组调查进行了一项横断面研究。我们的研究对象包括加权总数为 150,290,604 名患者:其中,16.35% 为年轻人(18-44 岁),26.32% 为中年人(45-64 岁),57.33% 为老年人(65 岁以上)。结果显示结果显示,老年患者使用远程皮肤科的比例明显低于年轻人(几率比 [OR] = 0.184,(置信区间 [CI]:0.081-0.421))和中年人(OR = 0.193,[CI:0.091-0.406],P < 0.000)。与年轻人相比,中年人使用远程保健的比例相似(OR = 1.044,[CI:0.508-2.145],p = 0.907)。我们的结果已根据性别、种族、民族、保险类型、教育水平、收入、旅行时间和医疗合并症进行了调整。讨论:我们发现,与年轻的皮肤病患者相比,寻求皮肤病治疗的老年患者不太可能使用远程医疗。我们的研究结果表明,老年人使用远程医疗的障碍可能比预期的更大。了解远程皮肤病学使用中的这些差异对于改善所有年龄组的远程皮肤病学服务至关重要。
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引用次数: 0
Adherence and Retention Rates to Home-Based Video Exercise Programs in Older Adults-Systematic Review and Meta-Analysis. 老年人对家庭视频锻炼计划的依从性和保持率--系统回顾和元分析。
IF 2.8 3区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-11-01 Epub Date: 2024-07-29 DOI: 10.1089/tmj.2024.0100
Marcela Rihova, Tereza Jandova, Tomas Vetrovsky, Katerina Machacova, Veronika Kramperova, Michal Steffl, Petra Hospodkova, Małgorzata Marchelek-Myśliwiec, Iva Holmerova

Introduction: This systematic review and meta-analysis aimed to investigate adherence and retention rates to home-based video exercise programs and identify key factors associated with these rates in older adults to understand the effectiveness of home-based video exercise interventions. Methods: We searched PubMed, Web of Science, and Scopus for articles addressing adherence to and retention of home-based video exercise programs. The study was conducted following PRISMA recommendations. Results: A total of 26 articles, including 1,292 participants older than 65, were included in the final qualitative and quantitative syntheses. The weighted mean of the retention rate was 91.1, and of the attendance rate was 85.0, with low I2 = 3.5, not significant p = 0.409 heterogeneity. The generalized regression models showed a positive effect of session duration on the attendance rate (%), where the possible change from <20 min to >60 min duration could decrease the attendance rate (%) B = -24.390 (p <0.001). The delivery method had a significant effect, where the absence of live contact with the coach in web-based or DVD-delivered interventions could decrease the attendance rate (%) compared to the online sessions B = -11.482 (p = 0.010). The lockdown during the COVID-19 pandemic had a positive effect on both the attendance rate (%) B = 10.321 (p = 0.019) and retention rate (%) B = 9.577 (p = 0.032). Conclusions: This systematic review and meta-analysis indicate that supervised home-based video exercise programs lasting less than 60 min might be a suitable and sustainable exercise mode to keep older adults active, especially in times resembling feelings of confinement.

介绍:本系统综述和荟萃分析旨在调查家庭视频运动项目的坚持率和保持率,并确定与老年人坚持率和保持率相关的关键因素,以了解家庭视频运动干预措施的有效性。研究方法我们在 PubMed、Web of Science 和 Scopus 上搜索了有关家庭视频锻炼计划的坚持率和保持率的文章。研究按照 PRISMA 建议进行。结果共有 26 篇文章(包括 1292 名 65 岁以上的参与者)被纳入最终的定性和定量综合研究。保留率的加权平均值为 91.1,出席率的加权平均值为 85.0,I2=3.5,P=0.409 的异质性不显著。广义回归模型显示,会话持续时间对出勤率(%)有正向影响,会话持续时间从 60 分钟改为 60 分钟可能会降低出勤率(%),B = -24.390 (p B = -11.482 (p = 0.010)。COVID-19 大流行期间的封锁对出勤率 (%) B = 10.321 (p = 0.019) 和保留率 (%) B = 9.577 (p = 0.032) 都有积极影响。结论:本系统综述和荟萃分析表明,持续时间少于 60 分钟的有监督的家庭视频锻炼计划可能是一种合适且可持续的锻炼模式,可让老年人保持活跃,尤其是在类似禁闭感的时期。
{"title":"Adherence and Retention Rates to Home-Based Video Exercise Programs in Older Adults-Systematic Review and Meta-Analysis.","authors":"Marcela Rihova, Tereza Jandova, Tomas Vetrovsky, Katerina Machacova, Veronika Kramperova, Michal Steffl, Petra Hospodkova, Małgorzata Marchelek-Myśliwiec, Iva Holmerova","doi":"10.1089/tmj.2024.0100","DOIUrl":"10.1089/tmj.2024.0100","url":null,"abstract":"<p><p><b>Introduction:</b> This systematic review and meta-analysis aimed to investigate adherence and retention rates to home-based video exercise programs and identify key factors associated with these rates in older adults to understand the effectiveness of home-based video exercise interventions. <b>Methods:</b> We searched PubMed, Web of Science, and Scopus for articles addressing adherence to and retention of home-based video exercise programs. The study was conducted following PRISMA recommendations. <b>Results:</b> A total of 26 articles, including 1,292 participants older than 65, were included in the final qualitative and quantitative syntheses. The weighted mean of the retention rate was 91.1, and of the attendance rate was 85.0, with low <i>I</i><sup>2</sup> = 3.5, not significant <i>p</i> = 0.409 heterogeneity. The generalized regression models showed a positive effect of session duration on the attendance rate (%), where the possible change from <20 min to >60 min duration could decrease the attendance rate (%) <i>B</i> = -24.390 (<i>p</i> <0.001). The delivery method had a significant effect, where the absence of live contact with the coach in web-based or DVD-delivered interventions could decrease the attendance rate (%) compared to the online sessions <i>B</i> = -11.482 (<i>p</i> = 0.010). The lockdown during the COVID-19 pandemic had a positive effect on both the attendance rate (%) B = 10.321 (<i>p</i> = 0.019) and retention rate (%) B = 9.577 (<i>p</i> = 0.032). <b>Conclusions:</b> This systematic review and meta-analysis indicate that supervised home-based video exercise programs lasting less than 60 min might be a suitable and sustainable exercise mode to keep older adults active, especially in times resembling feelings of confinement.</p>","PeriodicalId":54434,"journal":{"name":"Telemedicine and e-Health","volume":" ","pages":"2649-2661"},"PeriodicalIF":2.8,"publicationDate":"2024-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141789812","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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Telemedicine and e-Health
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