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DIRA: A model of the user interface DIRA:用户界面模型
IF 5.3 2区 计算机科学 Q1 COMPUTER SCIENCE, CYBERNETICS Pub Date : 2024-10-04 DOI: 10.1016/j.ijhcs.2024.103381
Joanna Bergström, Kasper Hornbæk
The user interface is a central concept in human–computer interaction, but peculiarly fuzzy. This affects discussions of the fundamentals of our discipline and the positioning of our work. We propose a model of the user interface that consists of four elements: Devices, Interaction Techniques, Representations, and Assemblies (DIRA). We explain their roles in the user interface and discuss some associated concerns about evaluation and design. We then show how to use the model to describe the elements of user interfaces (with examples that include a menu, a fisheye interface, and notifications) and to analyze the central characteristics of user interface paradigms (including tangible user interfaces and mixed reality). Finally, we discuss how describing user interfaces with the model can drive their design and evaluation.
用户界面是人机交互的核心概念,但却特别模糊。这影响了我们对学科基础和工作定位的讨论。我们提出了一个由四个要素组成的用户界面模型:设备、交互技术、表现形式和组件(DIRA)。我们解释了它们在用户界面中的作用,并讨论了与评估和设计相关的一些问题。然后,我们将展示如何使用该模型来描述用户界面的元素(示例包括菜单、鱼眼界面和通知),并分析用户界面范例(包括有形用户界面和混合现实)的核心特征。最后,我们将讨论如何利用该模型来描述用户界面,从而推动用户界面的设计和评估。
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引用次数: 0
Demand characteristics in human–computer experiments 人机实验中的需求特征
IF 5.3 2区 计算机科学 Q1 COMPUTER SCIENCE, CYBERNETICS Pub Date : 2024-10-01 DOI: 10.1016/j.ijhcs.2024.103379
Olga Iarygina , Kasper Hornbæk , Aske Mottelson
Demand characteristics refer to cues that can inform participants in experiments about the hypothesis and influence their behavior. They lead researchers to erroneously infer non-existing effects, undermining the experimental integrity of empirical studies. Despite a widespread acknowledgment of their confounding influence in experimental psychology, experiments involving humans and computers to a lesser extent consider effects of demand characteristics, as computerized protocols are thought to be immune to some experimenter biases. Furthermore, demand characteristics are considered to mainly effect subjective measures. As a result, demand characteristics often remain uncontrolled in studies involving computers, and in particular for objective measures such as performance.
In this paper, we present two experiments that underline the importance of demand characteristics in human–computer interaction experiments. In a text-entry study, we made participants believe they were evaluating a research-based keyboard. This belief led to increased performance and self-reported user experience. In a second study, we conducted a thought experiment on the illusion of body ownership in virtual reality, where the experimental design indicated the study hypothesis. We found hypothesis-compliant responses from participants, even when they did not experience the illusion. We conclude that demand characteristics pose a significant challenge to the interpretation and validity of human–computer experiments, even when they are fully automated. We discuss the implications and offer guidelines to mitigate effects of demand characteristics.
需求特征指的是能让实验参与者了解假设并影响其行为的线索。它们会导致研究人员错误地推断出并不存在的效应,从而破坏实证研究的实验完整性。尽管实验心理学普遍承认需求特征会产生混淆性影响,但涉及人类和计算机的实验在较小程度上考虑了需求特征的影响,因为计算机化方案被认为不会受到实验者某些偏见的影响。此外,需求特征被认为主要影响主观测量。因此,在涉及计算机的研究中,需求特征往往不受控制,尤其是对客观测量(如性能)而言。在本文中,我们介绍了两个实验,强调了需求特征在人机交互实验中的重要性。在一项文本输入研究中,我们让参与者相信他们正在评估一款基于研究的键盘。这种信念提高了用户的性能和自我报告的用户体验。在第二项研究中,我们进行了一项关于虚拟现实中身体所有权错觉的思想实验,实验设计表明了研究假设。我们发现,即使参与者没有体验到幻觉,他们的反应也符合假设。我们的结论是,需求特征对人机实验的解释和有效性提出了巨大挑战,即使这些实验是完全自动化的。我们讨论了其影响,并提供了减轻需求特征影响的指导原则。
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引用次数: 0
Exploring the effects of location information on perceptions of news credibility and sharing intention 探索位置信息对新闻可信度认知和分享意向的影响
IF 5.3 2区 计算机科学 Q1 COMPUTER SCIENCE, CYBERNETICS Pub Date : 2024-09-27 DOI: 10.1016/j.ijhcs.2024.103378
Ying Ma , Zhanna Sarsenbayeva , Jarrod Knibbe , Jorge Goncalves
In recent years, the integration of location-based services into social media platforms has seen a significant surge, coinciding with the growing challenges posed by the proliferation of fake news online. However, the influence of location data on readers’ perceptions of online news credibility, particularly in relation to the reporters’ whereabouts, remains unclear. To investigate this relationship, we conducted a 3 (Topics: crime, science, health) × 2 (Location anchor: event-anchored or participant-anchored) × 4 (Proximity to location anchor - no, same, close-by or faraway location) mixed-method online study (N = 288) on Prolific. Our data collection involved presenting participants with news articles and assessing their credibility assessments and sharing intentions based on the proximity of those disseminating the news to both the subject matter of the news and the audience consuming it. Our findings reveal that the proximity of the reporter’s location to the readers’ location had a noticeable adverse impact on perceptions of news credibility and the likelihood of sharing it. Furthermore, we also identified a weak positive correlation between sharing intentions and trust in social media platforms. In addition, we observed that crime news were generally perceived as less credible compared to health and science news. Our research contributes significantly to a nuanced understanding of how location-based cues impact user behaviour when interacting with online news articles. Furthermore, it provides design insights for social media platforms aiming to enhance user trust and promote pro-social behaviours.
近年来,随着网络假新闻泛滥带来的挑战日益严峻,基于位置的服务在社交媒体平台上的整合也出现了显著的增长。然而,位置数据对读者感知网络新闻可信度的影响,尤其是与记者行踪相关的影响,仍不明确。为了研究这种关系,我们在 Prolific 上进行了一项 3(主题:犯罪、科学、健康)×2(位置锚点:事件锚点或参与者锚点)×4(与位置锚点的接近程度--无、相同、近距离或远距离)混合方法在线研究(N = 288)。我们的数据收集工作包括向参与者展示新闻文章,并根据新闻传播者与新闻主题和受众的接近程度来评估他们的可信度评估和分享意愿。我们的研究结果表明,记者所在位置与读者所在位置的距离对新闻可信度感知和分享新闻的可能性有明显的负面影响。此外,我们还发现分享意愿与社交媒体平台信任之间存在微弱的正相关。此外,我们还发现,与健康和科学新闻相比,犯罪新闻的可信度普遍较低。我们的研究极大地促进了人们对基于位置的线索如何影响用户与网络新闻文章互动行为的细致理解。此外,我们的研究还为旨在增强用户信任和促进亲社会行为的社交媒体平台提供了设计见解。
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引用次数: 0
Information that matters: Exploring information needs of people affected by algorithmic decisions 重要信息:探索受算法决策影响者的信息需求
IF 5.3 2区 计算机科学 Q1 COMPUTER SCIENCE, CYBERNETICS Pub Date : 2024-09-26 DOI: 10.1016/j.ijhcs.2024.103380
Timothée Schmude , Laura Koesten , Torsten Möller , Sebastian Tschiatschek
Every AI system that makes decisions about people has a group of stakeholders that are personally affected by these decisions. However, explanations of AI systems rarely address the information needs of this stakeholder group, who often are AI novices. This creates a gap between conveyed information and information that matters to those who are impacted by the system’s decisions, such as domain experts and decision subjects. To address this, we present the “XAI Novice Question Bank”, an extension of the XAI Question Bank (Liao et al., 2020) containing a catalog of information needs from AI novices in two use cases: employment prediction and health monitoring. The catalog covers the categories of data, system context, system usage, and system specifications. We gathered information needs through task based interviews where participants asked questions about two AI systems to decide on their adoption and received verbal explanations in response. Our analysis showed that participants’ confidence increased after receiving explanations but that their understanding faced challenges. These included difficulties in locating information and in assessing their own understanding, as well as attempts to outsource understanding. Additionally, participants’ prior perceptions of the systems’ risks and benefits influenced their information needs. Participants who perceived high risks sought explanations about the intentions behind a system’s deployment, while those who perceived low risks rather asked about the system’s operation. Our work aims to support the inclusion of AI novices in explainability efforts by highlighting their information needs, aims, and challenges. We summarize our findings as five key implications that can inform the design of future explanations for lay stakeholder audiences.
每一个对人类做出决策的人工智能系统都有一群利益相关者,他们会受到这些决策的切身影响。然而,对人工智能系统的解释很少能满足这部分利益相关者的信息需求,他们往往是人工智能的新手。这就造成了所传达的信息与受系统决策影响者(如领域专家和决策主体)所关心的信息之间的差距。为了解决这个问题,我们提出了 "XAI 新手问题库",它是 XAI 问题库(廖等人,2020 年)的扩展,其中包含两个使用案例中人工智能新手的信息需求目录:就业预测和健康监测。目录涵盖了数据、系统环境、系统使用和系统规范等类别。我们通过基于任务的访谈收集信息需求,在访谈中,参与者就两个人工智能系统提出问题,以决定是否采用这两个系统,并在回答时得到口头解释。我们的分析表明,在得到解释后,参与者的信心有所增强,但他们的理解也面临挑战。这包括在查找信息和评估自己的理解方面遇到的困难,以及试图将理解外包的尝试。此外,参与者先前对系统风险和益处的看法也影响了他们对信息的需求。认为风险高的参与者希望得到系统部署背后意图的解释,而认为风险低的参与者则希望了解系统的运行情况。我们的工作旨在通过强调人工智能新手的信息需求、目的和挑战,支持他们参与可解释性工作。我们将研究结果总结为五个关键影响,这些影响可以为未来设计面向非专业利益相关者受众的解释提供参考。
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引用次数: 0
Comprehension is a double-edged sword: Over-interpreting unspecified information in intelligible machine learning explanations 理解是一把双刃剑:在可理解的机器学习解释中过度解读未指定信息
IF 5.3 2区 计算机科学 Q1 COMPUTER SCIENCE, CYBERNETICS Pub Date : 2024-09-18 DOI: 10.1016/j.ijhcs.2024.103376
Yueqing Xuan , Edward Small , Kacper Sokol , Danula Hettiachchi , Mark Sanderson
Automated decision-making systems are becoming increasingly ubiquitous, which creates an immediate need for their interpretability and explainability. However, it remains unclear whether users know what insights an explanation offers and, more importantly, what information it lacks. To answer this question we conducted an online study with 200 participants, which allowed us to assess explainees’ ability to realise explicated information – i.e., factual insights conveyed by an explanation – and unspecified information – i.e, insights that are not communicated by an explanation – across four representative explanation types: model architecture, decision surface visualisation, counterfactual explainability and feature importance. Our findings uncover that highly comprehensible explanations, e.g., feature importance and decision surface visualisation, are exceptionally susceptible to misinterpretation since users tend to infer spurious information that is outside of the scope of these explanations. Additionally, while the users gauge their confidence accurately with respect to the information explicated by these explanations, they tend to be overconfident when misinterpreting the explanations. Our work demonstrates that human comprehension can be a double-edged sword since highly accessible explanations may convince users of their truthfulness while possibly leading to various misinterpretations at the same time. Machine learning explanations should therefore carefully navigate the complex relation between their full scope and limitations to maximise understanding and curb misinterpretation.
自动决策系统正变得越来越无处不在,这就产生了对其可解释性和可说明性的迫切需求。然而,用户是否知道解释提供了哪些见解,以及更重要的是,解释缺乏哪些信息,这一点仍不清楚。为了回答这个问题,我们进行了一项有 200 名参与者参加的在线研究,通过这项研究,我们可以评估被解释者在四种具有代表性的解释类型(模型架构、决策面可视化、反事实可解释性和特征重要性)中实现解释信息(即解释所传达的事实见解)和未指明信息(即解释未传达的见解)的能力。我们的研究结果发现,高度可理解的解释(如特征重要性和决策面可视化)特别容易被误解,因为用户倾向于推断出这些解释范围之外的虚假信息。此外,虽然用户能准确衡量自己对这些解释所阐述信息的信心,但在误读解释时往往会过于自信。我们的工作表明,人类的理解能力可能是一把双刃剑,因为高度易懂的解释可能会让用户相信其真实性,但同时也可能导致各种误解。因此,机器学习解释应谨慎处理其全部范围和局限性之间的复杂关系,以最大限度地提高理解力并遏制误读。
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引用次数: 0
Human-machine plan conflict and conflict resolution in a visual search task 视觉搜索任务中的人机计划冲突和冲突解决
IF 5.3 2区 计算机科学 Q1 COMPUTER SCIENCE, CYBERNETICS Pub Date : 2024-09-18 DOI: 10.1016/j.ijhcs.2024.103377
Yunxian Pan , Jie Xu
With rapid technological development, humans are more likely to cooperatively work with intelligence systems in everyday life and work. Similar to interpersonal teamwork, the effectiveness of human-machine teams is affected by conflicts. Some human-machine conflict scenarios occur when neither the human nor the system was at fault, for example, when the human and the system formulated different but equally effective plans to achieve the same goal. In this study, we conducted two experiments to explore the effects of human-machine plan conflict and the different conflict resolution approaches (human adapting to the system, system adapting to the human, and transparency design) in a computer-aided visual search task. The results of the first experiment showed that when conflicts occurred, the participants reported higher mental load during the task, performed worse, and provided lower subjective evaluations towards the aid. The second experiment showed that all three conflict resolution approaches were effective in maintaining task performance, however, only the transparency design and the human adapting to the system approaches were effective in reducing mental load and improving subjective evaluations. The results highlighted the need to design appropriate human-machine conflict resolution strategies to optimize system performance and user experience.
随着技术的飞速发展,人类在日常生活和工作中更倾向于与智能系统合作。与人际团队合作类似,人机团队的效率也会受到冲突的影响。有些人机冲突发生时,人类和系统都没有过错,例如,人类和系统为实现同一目标制定了不同但同样有效的计划。在本研究中,我们进行了两次实验,以探讨计算机辅助视觉搜索任务中人机计划冲突和不同冲突解决方法(人适应系统、系统适应人和透明设计)的影响。第一个实验的结果表明,当冲突发生时,参与者在任务过程中的心理负担较重,表现较差,对辅助工具的主观评价较低。第二个实验表明,所有三种解决冲突的方法都能有效维持任务表现,然而,只有透明设计和人类适应系统的方法能有效减轻心理负担并改善主观评价。实验结果凸显了设计适当的人机冲突解决策略以优化系统性能和用户体验的必要性。
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引用次数: 0
How do people experience the images created by generative artificial intelligence? An exploration of people's perceptions, appraisals, and emotions related to a Gen-AI text-to-image model and its creations 人们如何体验人工智能生成的图像?探讨人们对 Gen-AI 文本到图像模型及其创作的看法、评价和情感
IF 5.3 2区 计算机科学 Q1 COMPUTER SCIENCE, CYBERNETICS Pub Date : 2024-09-12 DOI: 10.1016/j.ijhcs.2024.103375
Amon Rapp , Chiara Di Lodovico , Federico Torrielli , Luigi Di Caro

Generative Artificial Intelligence (Gen-AI) has rapidly advanced in recent years, potentially producing enormous impacts on industries, societies, and individuals in the near future. In particular, Gen-AI text-to-image models allow people to easily create high-quality images possibly revolutionizing human creative practices. Despite their increasing use, however, the broader population's perceptions and understandings of Gen-AI-generated images remain understudied in the Human-Computer Interaction (HCI) community. This study investigates how individuals, including those unfamiliar with Gen-AI, perceive Gen-AI text-to-image (Stable Diffusion) outputs. Study findings reveal that participants appraise Gen-AI images based on their technical quality and fidelity in representing a subject, often experiencing them as either prototypical or strange: these experiences may raise awareness of societal biases and evoke unsettling feelings that extend to the Gen-AI itself. The study also uncovers several “relational” strategies that participants employ to cope with concerns related to Gen-AI, contributing to the understanding of reactions to uncanny technology and the (de)humanization of intelligent agents. Moreover, the study offers design suggestions on how to use the anthropomorphizing of the text-to-image model as design material, and the Gen-AI images as support for critical design sessions.

近年来,生成式人工智能(Gen-AI)发展迅速,在不久的将来可能会对行业、社会和个人产生巨大影响。特别是,创人工智能的文本到图像模型可以让人们轻松创建高质量的图像,可能会彻底改变人类的创作实践。然而,尽管其应用日益广泛,但在人机交互(HCI)领域,更广泛人群对 Gen-AI 生成的图像的看法和理解仍未得到充分研究。本研究调查了个人(包括不熟悉 Gen-AI 的个人)如何看待 Gen-AI 文本到图像(稳定扩散)输出。研究结果表明,参与者会根据 Gen-AI 图像的技术质量和表现主题的保真度对其进行评价,通常会将其视为原型或奇怪的图像:这些经历可能会提高人们对社会偏见的认识,并唤起延伸至 Gen-AI 本身的不安情绪。这项研究还发现了参与者为应对与 Gen-AI 有关的担忧而采用的几种 "关系 "策略,有助于理解人们对不可思议的技术和智能代理(去)人性化的反应。此外,本研究还就如何使用文本到图像模型的拟人化作为设计素材,以及如何使用 Gen-AI 图像作为批判性设计会议的支持提供了设计建议。
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引用次数: 0
A gaze-based driver distraction countermeasure: Comparing effects of multimodal alerts on driver's behavior and visual attention 基于凝视的驾驶员分心对策:比较多模态警报对驾驶员行为和视觉注意力的影响
IF 5.3 2区 计算机科学 Q1 COMPUTER SCIENCE, CYBERNETICS Pub Date : 2024-09-10 DOI: 10.1016/j.ijhcs.2024.103366
Jérémy Lachance-Tremblay , Zoubeir Tkiouat , Pierre-Majorique Léger , Ann-Frances Cameron , Ryad Titah , Constantinos K. Coursaris , Sylvain Sénécal

This study, introduces and evaluates different countermeasures using real-time eye-tracking data. The countermeasures detect when driver gaze deviates from the road for longer than a predetermined threshold and then redirect the driver's attention back to the road. The countermeasures include bimodal and trimodal alerts using combinations of auditory, tactile, and visual modalities. These countermeasures showcase the utility of adopting eye-tracking technologies in the context of driver monitoring and advanced driver's assistance systems. They enhance safety as a safeguard for the increased use of devices such as in-vehicle infotainment systems. Results show that countermeasures effectively redirect drivers’ attention to the road, with higher on-road gaze time. Additionally, bimodal alerts that include the visual modality are less effective at redirecting participants’ gaze on-road and result in poorer driving performance.

本研究利用实时眼动跟踪数据介绍并评估了不同的应对措施。当驾驶员的视线偏离道路的时间超过预定阈值时,这些对策就会检测到,然后将驾驶员的注意力重新引导到道路上。这些对策包括使用听觉、触觉和视觉模式组合的双模和三模警报。这些对策展示了在驾驶员监控和高级驾驶员辅助系统中采用眼动跟踪技术的效用。随着车载信息娱乐系统等设备使用量的增加,这些措施也能提高安全性。结果表明,应对措施能有效地将驾驶员的注意力重新转移到道路上,从而提高在路上的注视时间。此外,包含视觉模式的双模警报在将参与者的视线转向路面方面效果较差,导致驾驶表现较差。
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引用次数: 0
Impact of interaction technique in interactive data visualisations: A study on lookup, comparison, and relation-seeking tasks 交互式数据可视化中交互技术的影响:关于查找、比较和关系搜索任务的研究
IF 5.3 2区 计算机科学 Q1 COMPUTER SCIENCE, CYBERNETICS Pub Date : 2024-08-31 DOI: 10.1016/j.ijhcs.2024.103359
Niels van Berkel , Benjamin Tag , Rune Møberg Jacobsen , Daniel Russo , Helen C. Purchase , Daniel Buschek

This paper presents an analysis of different interaction techniques used in interactive data visualisations to support end-users in visual analytics tasks. Our selection of interaction techniques is based on prior work and consists of the interaction techniques Select, Explore, Reconfigure, Encode, Filter, Abstract/Elaborate, and Connect. Through a within-subject study, we assessed participants’ abilities to utilise these techniques when faced with three distinct types of data-driven tasks; lookup, comparison, and Relation-seeking. Our research investigates the impact of these interaction techniques on the correctness, confidence, perceived difficulty, and cognitive load of N = 80 self-identified data scientists and N = 80 non-experts. We find that interaction technique significantly impacts answer correctness and participant confidence. Participants performed best across those interaction techniques that allow for information that is deemed least relevant to be concealed, which is reflected in lower intrinsic and extraneous cognitive load. Interestingly, participants’ expertise affected their confidence but not their accuracy. Our results provide insights useful for a more targeted and informed design and usage of interactive data visualisations.

本文分析了交互式数据可视化中使用的不同交互技术,以支持终端用户完成可视化分析任务。我们对交互技术的选择是基于先前的工作,包括选择、探索、重新配置、编码、过滤、抽象/协作和连接等交互技术。通过主体内研究,我们评估了参与者在面对三种不同类型的数据驱动任务(查找、比较和关系搜索)时使用这些技术的能力。我们的研究调查了这些交互技术对 N = 80 名自我认同的数据科学家和 N = 80 名非专家的正确性、自信心、感知难度和认知负荷的影响。我们发现,交互技术对答案的正确性和参与者的信心有很大影响。在那些允许隐藏被认为最不相关的信息的交互技术中,参与者的表现最好,这反映在较低的内在和外在认知负荷上。有趣的是,参与者的专业知识会影响他们的信心,但不会影响他们的准确性。我们的研究结果为更有针对性地设计和使用交互式数据可视化提供了有益的启示。
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引用次数: 0
Keeping Fit & Staying Safe: A Systematic Review of Women's Use of Social Media for Fitness 保持健康与安全:妇女使用社交媒体健身的系统性回顾
IF 5.3 2区 计算机科学 Q1 COMPUTER SCIENCE, CYBERNETICS Pub Date : 2024-08-28 DOI: 10.1016/j.ijhcs.2024.103361
Doireann Peelo Dennehy , Stephanie Murphy , Sarah Foley , John McCarthy , Kellie Morrissey

Social media has transformed how users create, share, and consume health and fitness content. Research to date demonstrates that despite positive sharing opportunities, women are subject to misinformation, gendered harassment, and economic surveillance. To clarify the benefits and challenges facing women who interact with fitness content on social media, we conducted a qualitative systematic synthesis of 21 research papers. Thematic synthesis of the included papers describes how social media is used as a site to share information and experiences, how women engage with fitness content and how platforms are used in this engagement. We constructed four themes describing women's actions in engaging with fitness content online: producing, observing, interacting, and managing. In one of the main contributions of this paper, these themes are worked into a modes of engagement framework, for categorising and understanding the ways women use social media for fitness. This framework may be useful in further analysis of women's use of social media.

社交媒体改变了用户创建、分享和消费健康与健身内容的方式。迄今为止的研究表明,尽管有积极的分享机会,但女性也会受到错误信息、性别骚扰和经济监控的影响。为了弄清与社交媒体上的健身内容互动的女性所面临的益处和挑战,我们对 21 篇研究论文进行了定性系统综合。对收录的论文进行的专题综述描述了社交媒体如何被用作分享信息和经验的网站,女性如何与健身内容互动,以及在这种互动中如何使用平台。我们构建了四个主题,描述了女性参与在线健身内容的行为:生产、观察、互动和管理。本文的主要贡献之一是将这些主题纳入一个参与模式框架,以便对女性使用社交媒体健身的方式进行分类和理解。该框架可能有助于进一步分析女性使用社交媒体的情况。
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引用次数: 0
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International Journal of Human-Computer Studies
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