Andrea Cronshaw, Ellen Boddye, Lesley Reilly, Rachel Boardman, Lee Portas, Janet Hagan, Susan Griffiths, Helen Donovan, David Clark, Lorraine Collins, Barbra Linley, Sophie Salt, Mags Sheahan-Parry, Joanne Cooper, Kerry Jones, Mandie Sunderland, Joseph Charles Manning, Takawira Chrispen Marufu
High-quality nursing care is linked to improved patient experience and patient outcomes, so having work environments that nurture a culture of nursing excellence is fundamental to delivering high-quality patient care. The American Nurses Credentialing Center (ANCC) runs the Pathway to Excellence programme, an international accreditation recognising healthcare organisations that provide nurses with a positive and safe practice environment in which they can excel. In 2020, Nottingham Children's Hospital became the first children's hospital in Europe to gain Pathway to Excellence accreditation, demonstrating that it has developed a culture of nursing excellence and a positive environment for nurses to work in. This article describes the hospital's journey towards accreditation. Crucial to its success were strategic planning, transformational leadership and using a change management approach, as well as effective staff engagement guided by the ADKAR model for change, an acronym representing five individual outcomes in terms of awareness, desire, knowledge, ability and reinforcement.
{"title":"Engaging nurses to achieve a culture of excellence: a children's hospital journey towards Pathway to Excellence accreditation.","authors":"Andrea Cronshaw, Ellen Boddye, Lesley Reilly, Rachel Boardman, Lee Portas, Janet Hagan, Susan Griffiths, Helen Donovan, David Clark, Lorraine Collins, Barbra Linley, Sophie Salt, Mags Sheahan-Parry, Joanne Cooper, Kerry Jones, Mandie Sunderland, Joseph Charles Manning, Takawira Chrispen Marufu","doi":"10.7748/nm.2021.e1980","DOIUrl":"10.7748/nm.2021.e1980","url":null,"abstract":"<p><p>High-quality nursing care is linked to improved patient experience and patient outcomes, so having work environments that nurture a culture of nursing excellence is fundamental to delivering high-quality patient care. The American Nurses Credentialing Center (ANCC) runs the Pathway to Excellence programme, an international accreditation recognising healthcare organisations that provide nurses with a positive and safe practice environment in which they can excel. In 2020, Nottingham Children's Hospital became the first children's hospital in Europe to gain Pathway to Excellence accreditation, demonstrating that it has developed a culture of nursing excellence and a positive environment for nurses to work in. This article describes the hospital's journey towards accreditation. Crucial to its success were strategic planning, transformational leadership and using a change management approach, as well as effective staff engagement guided by the ADKAR model for change, an acronym representing five individual outcomes in terms of awareness, desire, knowledge, ability and reinforcement.</p>","PeriodicalId":74325,"journal":{"name":"Nursing management (Harrow, London, England : 1994)","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-08-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"39319044","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-08-05Epub Date: 2021-05-18DOI: 10.7748/nm.2021.e1984
Barry Gerard Quinn, Catherine McLaughlin, Anna Bunting, Lynsey McLaughlin, Susanna Scales, Stephanie Craig, Shannon Copeland
The role of leadership in nursing and healthcare is continuously being examined, and has undergone increasing public and media scrutiny due to the coronavirus disease 2019 (COVID-19) pandemic. This article details a project that brought together five final-year nursing students and two experienced nurses who had all worked as part of the early response to the pandemic. Meeting regularly online, the participants sought to explore the literature on nursing leadership as well as their own clinical experience and personal reflections of leadership during the pandemic. This process, which took place over a period of four months, also enabled the participants to examine their own leadership style. Four themes emerged from the group discussions: learning about and building on the history of nursing, the participants' role in nursing leadership, effective leadership during times of uncertainty and the role of communication in effective leadership.
{"title":"Exploring the role of effective nurse leadership during COVID-19.","authors":"Barry Gerard Quinn, Catherine McLaughlin, Anna Bunting, Lynsey McLaughlin, Susanna Scales, Stephanie Craig, Shannon Copeland","doi":"10.7748/nm.2021.e1984","DOIUrl":"https://doi.org/10.7748/nm.2021.e1984","url":null,"abstract":"<p><p>The role of leadership in nursing and healthcare is continuously being examined, and has undergone increasing public and media scrutiny due to the coronavirus disease 2019 (COVID-19) pandemic. This article details a project that brought together five final-year nursing students and two experienced nurses who had all worked as part of the early response to the pandemic. Meeting regularly online, the participants sought to explore the literature on nursing leadership as well as their own clinical experience and personal reflections of leadership during the pandemic. This process, which took place over a period of four months, also enabled the participants to examine their own leadership style. Four themes emerged from the group discussions: learning about and building on the history of nursing, the participants' role in nursing leadership, effective leadership during times of uncertainty and the role of communication in effective leadership.</p>","PeriodicalId":74325,"journal":{"name":"Nursing management (Harrow, London, England : 1994)","volume":"28 4","pages":"23-29"},"PeriodicalIF":0.0,"publicationDate":"2021-08-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"38993953","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-08-05Epub Date: 2021-05-04DOI: 10.7748/nm.2021.e1970
Debbie Duncan, Alison Smart
On 11 March 2020, the World Health Organization declared that the coronavirus disease 2019 (COVID-19) was a pandemic. As the COVID-19 pandemic has developed there have been many parallels made with other pandemics and epidemics, such as the 1918 influenza A (H1N1) pandemic and the 2003 severe acute respiratory syndrome (SARS) epidemic. This article discusses the challenges experienced by healthcare staff working during COVID-19, and the lessons that can be learned, such as the enhanced support required for staff.
{"title":"Supporting the well-being of nurses working during COVID-19.","authors":"Debbie Duncan, Alison Smart","doi":"10.7748/nm.2021.e1970","DOIUrl":"https://doi.org/10.7748/nm.2021.e1970","url":null,"abstract":"<p><p>On 11 March 2020, the World Health Organization declared that the coronavirus disease 2019 (COVID-19) was a pandemic. As the COVID-19 pandemic has developed there have been many parallels made with other pandemics and epidemics, such as the 1918 influenza A (H1N1) pandemic and the 2003 severe acute respiratory syndrome (SARS) epidemic. This article discusses the challenges experienced by healthcare staff working during COVID-19, and the lessons that can be learned, such as the enhanced support required for staff.</p>","PeriodicalId":74325,"journal":{"name":"Nursing management (Harrow, London, England : 1994)","volume":"28 4","pages":"36-40"},"PeriodicalIF":0.0,"publicationDate":"2021-08-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"38865867","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-08-05Epub Date: 2021-06-01DOI: 10.7748/nm.2021.e1999
Rachel York
Background: The role of the advanced nurse practitioner (ANP) is not regulated in the UK, which has led to wide variation in the skills, competencies and academic qualifications of nurses using this title. Urgent treatment centres (UTCs) require a broad and experienced knowledge base to meet the demand of patients presenting with undifferentiated illnesses and injuries, which can be stressful and challenging.
Aim: To examine the perceptions and beliefs about ANP regulation, and to explore and discuss any ideas about proposed regulation.
Method: The author used interpretative phenomenological analysis to uncover valuable insights into the experiences of two ANPs working in an UTC, and their beliefs around regulation of the ANP role.
Results: Both ANPs had different backgrounds and qualifications yet still had similar perceptions and beliefs regarding the regulation of ANPs. Five main themes were developed from the interview transcripts.
Conclusion: This study identified the need to consider the importance of ANPs' identity and the complex regulatory process required to standardise the role.
{"title":"Perceptions and beliefs about the regulation of advanced nurse practitioners.","authors":"Rachel York","doi":"10.7748/nm.2021.e1999","DOIUrl":"https://doi.org/10.7748/nm.2021.e1999","url":null,"abstract":"<p><strong>Background: </strong>The role of the advanced nurse practitioner (ANP) is not regulated in the UK, which has led to wide variation in the skills, competencies and academic qualifications of nurses using this title. Urgent treatment centres (UTCs) require a broad and experienced knowledge base to meet the demand of patients presenting with undifferentiated illnesses and injuries, which can be stressful and challenging.</p><p><strong>Aim: </strong>To examine the perceptions and beliefs about ANP regulation, and to explore and discuss any ideas about proposed regulation.</p><p><strong>Method: </strong>The author used interpretative phenomenological analysis to uncover valuable insights into the experiences of two ANPs working in an UTC, and their beliefs around regulation of the ANP role.</p><p><strong>Results: </strong>Both ANPs had different backgrounds and qualifications yet still had similar perceptions and beliefs regarding the regulation of ANPs. Five main themes were developed from the interview transcripts.</p><p><strong>Conclusion: </strong>This study identified the need to consider the importance of ANPs' identity and the complex regulatory process required to standardise the role.</p>","PeriodicalId":74325,"journal":{"name":"Nursing management (Harrow, London, England : 1994)","volume":"28 4","pages":"30-35"},"PeriodicalIF":0.0,"publicationDate":"2021-08-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"39038906","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-06-01Epub Date: 2021-03-08DOI: 10.7748/nm.2021.e1982
Tareq Afaneh, Fathieh Abu-Moghli, Muayyad Ahmad
Nursing-sensitive indicators (NSIs) are the criteria for changes in a person's health status that nursing care can directly affect, and they form the foundation for monitoring the quality of nursing care. For example, they can assist in establishing a common ground for benchmarking and in providing evidence of the cost-effectiveness of nursing care. However, despite the considerable influence of nursing interventions on the quality of healthcare, measuring the quality of nursing care and its effects on patient outcomes and healthcare systems remains challenging. There is also little consensus on what constitutes an NSI, resulting in inconsistent conceptualisations for measuring the quality of nursing care and the use of several different terms to describe indicators that are sensitive to nursing interventions. This article describes a literature review and concept analysis, which enabled the authors to develop a concept model for NSIs, with the intention of improving the concept of NSIs.
{"title":"Nursing-sensitive indicators: a concept analysis.","authors":"Tareq Afaneh, Fathieh Abu-Moghli, Muayyad Ahmad","doi":"10.7748/nm.2021.e1982","DOIUrl":"https://doi.org/10.7748/nm.2021.e1982","url":null,"abstract":"Nursing-sensitive indicators (NSIs) are the criteria for changes in a person's health status that nursing care can directly affect, and they form the foundation for monitoring the quality of nursing care. For example, they can assist in establishing a common ground for benchmarking and in providing evidence of the cost-effectiveness of nursing care. However, despite the considerable influence of nursing interventions on the quality of healthcare, measuring the quality of nursing care and its effects on patient outcomes and healthcare systems remains challenging. There is also little consensus on what constitutes an NSI, resulting in inconsistent conceptualisations for measuring the quality of nursing care and the use of several different terms to describe indicators that are sensitive to nursing interventions. This article describes a literature review and concept analysis, which enabled the authors to develop a concept model for NSIs, with the intention of improving the concept of NSIs.","PeriodicalId":74325,"journal":{"name":"Nursing management (Harrow, London, England : 1994)","volume":"28 3","pages":"28-33"},"PeriodicalIF":0.0,"publicationDate":"2021-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"25569824","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-06-01Epub Date: 2021-03-23DOI: 10.7748/nm.2021.e1974
Robert Davies
Across the world obesity rates in the general population have been increasing in recent years, a trend that has also been seen among nurses. Alongside the negative health effects of obesity such as type 2 diabetes mellitus and cardiovascular disease, the condition affects an individual's ability to work and results in increasing rates of absenteeism. However, the nature of nursing shift patterns and the healthcare workplace itself can influence a nurse's ability to eat healthily. This article discusses how obesity and healthy eating can affect the nursing role, as well as examining leadership and management practices that can support healthy eating in the workplace. The article is aimed at supporting nurse managers to reflect on their own lifestyle behaviour, which in turn will enable them to engage more with the topic of healthy eating among staff.
{"title":"Promoting healthy eating in nurses.","authors":"Robert Davies","doi":"10.7748/nm.2021.e1974","DOIUrl":"https://doi.org/10.7748/nm.2021.e1974","url":null,"abstract":"<p><p>Across the world obesity rates in the general population have been increasing in recent years, a trend that has also been seen among nurses. Alongside the negative health effects of obesity such as type 2 diabetes mellitus and cardiovascular disease, the condition affects an individual's ability to work and results in increasing rates of absenteeism. However, the nature of nursing shift patterns and the healthcare workplace itself can influence a nurse's ability to eat healthily. This article discusses how obesity and healthy eating can affect the nursing role, as well as examining leadership and management practices that can support healthy eating in the workplace. The article is aimed at supporting nurse managers to reflect on their own lifestyle behaviour, which in turn will enable them to engage more with the topic of healthy eating among staff.</p>","PeriodicalId":74325,"journal":{"name":"Nursing management (Harrow, London, England : 1994)","volume":"28 3","pages":"34-40"},"PeriodicalIF":0.0,"publicationDate":"2021-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"25507645","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-06-01Epub Date: 2021-04-20DOI: 10.7748/nm.2021.e1987
Catherine Laura Hainey
Staff morale is an important factor in maintaining and improving nurse recruitment and retention. Evidence suggests more flexible working patterns can improve nurses' work-life balance and subsequently their workplace satisfaction. This article describes a ward-based quality improvement project that introduced a self-rostering system that enabled nurses to select their own shifts for a given four-week roster period. The aim was to increase staff satisfaction and subsequently improve retention and recruitment. The article describes the project and discusses the positive outcomes.
{"title":"Implementation of a ward staff self-rostering system: improving morale and retention.","authors":"Catherine Laura Hainey","doi":"10.7748/nm.2021.e1987","DOIUrl":"https://doi.org/10.7748/nm.2021.e1987","url":null,"abstract":"<p><p>Staff morale is an important factor in maintaining and improving nurse recruitment and retention. Evidence suggests more flexible working patterns can improve nurses' work-life balance and subsequently their workplace satisfaction. This article describes a ward-based quality improvement project that introduced a self-rostering system that enabled nurses to select their own shifts for a given four-week roster period. The aim was to increase staff satisfaction and subsequently improve retention and recruitment. The article describes the project and discusses the positive outcomes.</p>","PeriodicalId":74325,"journal":{"name":"Nursing management (Harrow, London, England : 1994)","volume":"28 3","pages":"22-27"},"PeriodicalIF":0.0,"publicationDate":"2021-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"38890604","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-04-01Epub Date: 2021-02-16DOI: 10.7748/nm.2021.e1981
Liz Charalambous
Volunteers are widely used to support patients with dementia or cognitive impairment on acute hospital wards. However, it appears that traditional volunteer management models do not fully address the challenges posed by managing volunteers in that setting. In a study of the use of volunteers in the care of people with dementia and cognitive impairment on acute hospital wards, interviews with a range of stakeholders revealed challenges regarding the environment, role and image of volunteers. Based on the study findings, an alternative model for managing volunteers on acute hospital wards was developed. This article describes the study and discusses the development of this alternative approach, the NURTURe model.
{"title":"Managing volunteers who support patients with dementia or cognitive impairment on acute hospital wards: the NURTURe model.","authors":"Liz Charalambous","doi":"10.7748/nm.2021.e1981","DOIUrl":"https://doi.org/10.7748/nm.2021.e1981","url":null,"abstract":"<p><p>Volunteers are widely used to support patients with dementia or cognitive impairment on acute hospital wards. However, it appears that traditional volunteer management models do not fully address the challenges posed by managing volunteers in that setting. In a study of the use of volunteers in the care of people with dementia and cognitive impairment on acute hospital wards, interviews with a range of stakeholders revealed challenges regarding the environment, role and image of volunteers. Based on the study findings, an alternative model for managing volunteers on acute hospital wards was developed. This article describes the study and discusses the development of this alternative approach, the NURTURe model.</p>","PeriodicalId":74325,"journal":{"name":"Nursing management (Harrow, London, England : 1994)","volume":"28 2","pages":"34-40"},"PeriodicalIF":0.0,"publicationDate":"2021-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"25371343","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-04-01Epub Date: 2021-03-02DOI: 10.7748/nm.2021.e1963
Pearl Avery, Neal Cleaver
Raising concerns over another nurse's clinical practice and capability presents significant challenges, particularly in specialist clinical nursing roles. However, the support provided to nurses who raise such concerns is not always optimal. While compassionate leadership in healthcare has been stated as a priority to develop safer workplaces for staff, it must be balanced against the need to manage staff undergoing capability management processes. This article discusses how enhanced training and support for both line managers and staff can improve the capability management processes.
{"title":"Managing capability in specialist nursing practice.","authors":"Pearl Avery, Neal Cleaver","doi":"10.7748/nm.2021.e1963","DOIUrl":"https://doi.org/10.7748/nm.2021.e1963","url":null,"abstract":"<p><p>Raising concerns over another nurse's clinical practice and capability presents significant challenges, particularly in specialist clinical nursing roles. However, the support provided to nurses who raise such concerns is not always optimal. While compassionate leadership in healthcare has been stated as a priority to develop safer workplaces for staff, it must be balanced against the need to manage staff undergoing capability management processes. This article discusses how enhanced training and support for both line managers and staff can improve the capability management processes.</p>","PeriodicalId":74325,"journal":{"name":"Nursing management (Harrow, London, England : 1994)","volume":"28 2","pages":"29-32"},"PeriodicalIF":0.0,"publicationDate":"2021-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"25426912","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-04-01Epub Date: 2021-02-09DOI: 10.7748/nm.2021.e1972
Mohammad Babamiri, Ziba Abdi, Nasrin Noori
Background: Employees who describe themselves as happy in their work are more likely to be motivated to fulfil their professional duties. Therefore, it is important that healthcare organisations and managers understand how to promote a sense of happiness among nurses.
Aim: To investigate the relationship between the concepts of psychological capital, interactional justice, supervisor support and workplace happiness, and how they are mediated by employees' trust in their supervisors.
Method: Self-report questionnaires were used to obtain data from nurses on the variables of trust in supervisor, psychological capital, interactional justice, supervisor support and happiness at work. The questionnaires were distributed to 250 nurses working in hospitals in the city of Hamedan, Iran, and a total of 200 respondents completed and returned them. The data were then applied to a proposed model for promoting employees' workplace happiness, which was evaluated using data analysis software.
Results: The results showed that the model correctly identified a pathway for promoting workplace happiness in nurses. Moreover, it was found that psychological capital, interactional justice and supervisor support led to improved workplace satisfaction through the mediating role of nurses' trust in their supervisors.
Conclusion: The findings of this study indicate that paying attention to employees' psychological capital, interactional justice and supervisor support, as well maintaining employees' trust in their supervisors, could assist healthcare organisations and managers to achieve organisational targets such as increased job satisfaction.
{"title":"Investigating the factors that influence Iranian nurses' workplace happiness.","authors":"Mohammad Babamiri, Ziba Abdi, Nasrin Noori","doi":"10.7748/nm.2021.e1972","DOIUrl":"https://doi.org/10.7748/nm.2021.e1972","url":null,"abstract":"<p><strong>Background: </strong>Employees who describe themselves as happy in their work are more likely to be motivated to fulfil their professional duties. Therefore, it is important that healthcare organisations and managers understand how to promote a sense of happiness among nurses.</p><p><strong>Aim: </strong>To investigate the relationship between the concepts of psychological capital, interactional justice, supervisor support and workplace happiness, and how they are mediated by employees' trust in their supervisors.</p><p><strong>Method: </strong>Self-report questionnaires were used to obtain data from nurses on the variables of trust in supervisor, psychological capital, interactional justice, supervisor support and happiness at work. The questionnaires were distributed to 250 nurses working in hospitals in the city of Hamedan, Iran, and a total of 200 respondents completed and returned them. The data were then applied to a proposed model for promoting employees' workplace happiness, which was evaluated using data analysis software.</p><p><strong>Results: </strong>The results showed that the model correctly identified a pathway for promoting workplace happiness in nurses. Moreover, it was found that psychological capital, interactional justice and supervisor support led to improved workplace satisfaction through the mediating role of nurses' trust in their supervisors.</p><p><strong>Conclusion: </strong>The findings of this study indicate that paying attention to employees' psychological capital, interactional justice and supervisor support, as well maintaining employees' trust in their supervisors, could assist healthcare organisations and managers to achieve organisational targets such as increased job satisfaction.</p>","PeriodicalId":74325,"journal":{"name":"Nursing management (Harrow, London, England : 1994)","volume":"28 2","pages":"21-28"},"PeriodicalIF":0.0,"publicationDate":"2021-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"25347499","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}