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Advocating for LGBTQ+ older adults: a review of the role of executive nurses. 倡导LGBTQ+老年人:对行政护士角色的回顾。
Pub Date : 2021-02-04 Epub Date: 2020-12-30 DOI: 10.7748/nm.2020.e1965
Samy Taha, Laurence Bernard, Dave Holmes, Sarah Abboud

Over the past four decades, the number of people aged over 60 years has increased worldwide, and within this population there has been a proportional increase in people with diverse sexual orientations and gender identities. Executive nurses have an important leadership role in challenging heterocisnormative care practices in healthcare environments that affect the well-being of older adults who are lesbian, gay, bisexual, transgender, queer or questioning and others (LGBTQ+). This article reports on the findings of a secondary analysis of data extracted from an earlier scoping review to provide recommendations for executive nurses on how to advocate for LGBTQ+ older adults and create safe and inclusive healthcare environments for them.

在过去的四十年里,世界范围内60岁以上的人口数量有所增加,而在这一人口中,不同性取向和性别认同的人也呈比例增长。行政护士在挑战医疗环境中异性恋规范护理实践方面发挥着重要的领导作用,这些实践会影响老年人(女同性恋、男同性恋、双性恋、跨性别者、酷儿或质疑者和其他(LGBTQ+))的健康。本文报告了对从早期范围审查中提取的数据进行二次分析的结果,为行政护士提供如何倡导LGBTQ+老年人并为他们创造安全和包容的医疗环境的建议。
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引用次数: 0
Compassionate leadership: how to support your team when fixing the problem seems impossible. 富有同情心的领导:当解决问题似乎不可能时,如何支持你的团队。
Pub Date : 2021-02-04 Epub Date: 2021-01-26 DOI: 10.7748/nm.2021.e1967
Sarah Vogel, Beth Flint

Stress, suboptimal mental health and an inadequate work-life balance are underlying and serious issues in the nursing profession, affecting staff recruitment and retention and potentially having a detrimental effect on patient care. While compassion towards patients is central to the nursing role, often 'compassion towards the compassionate' is lacking. The need for compassion is even more important now, and in the months ahead, due to the additional stressors experienced by nurses during the COVID-19 pandemic, whether they are on the front line, furloughed or shielding. This article includes reflections from nursing staff and uses their stories to encourage reflection on ethical and moral dilemmas experienced during the pandemic. The Compassion in the Workplace model is suggested as a tool that can be used by nurse managers to examine their compassion levels and to support the development of a compassionate workplace. In addition, this article offers some practical ideas on what compassionate leadership might look like in day-to-day practice.

压力、欠佳的心理健康和工作与生活的不平衡是护理专业的潜在和严重问题,影响到工作人员的招聘和保留,并可能对病人护理产生不利影响。虽然对病人的同情是护理角色的核心,但往往缺乏“对有同情心的人的同情”。由于护士在COVID-19大流行期间经历了额外的压力,无论他们是在前线,休假还是屏蔽,现在和未来几个月对同情心的需求更加重要。本文包括护理人员的反思,并利用他们的故事鼓励人们反思大流行期间经历的伦理和道德困境。工作场所的同情心模型被建议作为一种工具,可以被护士管理者用来检查他们的同情心水平,并支持一个富有同情心的工作场所的发展。此外,这篇文章还提供了一些实用的想法,说明在日常实践中,富有同情心的领导可能是什么样子的。
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引用次数: 7
Identifying the nurse characteristics that affect anticipated turnover. 确定影响预期更替率的护士特征。
Pub Date : 2020-12-10 DOI: 10.7748/nm.2020.e1956
Mohammad Suliman, Mean Aljezawi, Shaheerha Almansi, Ahmad Musa, Manar Alazam, Wafa'a F Ta'an

Background: Nurse turnover is a prevalent and serious issue in Jordan, with many nurses leaving their jobs to search for better opportunities outside the country. It is therefore important to assess anticipated nurse turnover and the factors that may affect this, to prevent the costly and unnecessary loss of staff.

Aim: To assess anticipated nurse turnover and its predictors, and to compare these between public and university-affiliated (teaching) hospitals.

Method: A descriptive, cross-sectional and comparative design was used. Anticipated nurse turnover was measured using the Anticipated Turnover Scale, which consists of 12 items related to a nurse's intention to leave their job that are rated using a seven-point Likert-scale. Questionnaires were distributed to 280 nurses from three public hospitals and one university-affiliated hospital in the north of Jordan. Data were analysed using descriptive statistics, multiple regression and independent t-tests.

Results: Questionnaire responses were received from 250 nurses, yielding a response rate of 89%. This study identified that 68% of respondents intended to leave their job. Being older, more experienced and with a higher level of education increased the likelihood of nurse turnover. Nurses working in the university-affiliated hospital had a higher intent to leave compared with those working in public hospitals.

Conclusion: This study found that a high proportion of nurses working in hospitals in the north of Jordan were considering leaving their jobs, and nurses' characteristics had a significant role in determining anticipated turnover. The results of this study could provide policymakers and stakeholders in Jordan with guidance to develop policies and retention programmes that could improve nurses' work environment and reduce turnover.

背景:在约旦,护士流失是一个普遍而严重的问题,许多护士离职到国外寻找更好的机会。因此,评估预期护士流失率及其影响因素,以防止代价高昂且不必要的人员流失非常重要。目的:评估预期护士流失率及其预测因素,并在公立医院和大学附属(教学)医院之间进行比较:方法:采用描述性、横断面和比较设计。该量表由 12 个与护士离职意向相关的项目组成,采用李克特七分量表评分。我们向约旦北部三家公立医院和一家大学附属医院的 280 名护士发放了调查问卷。采用描述性统计、多元回归和独立 t 检验对数据进行分析:共收到 250 名护士的问卷回复,回复率为 89%。研究发现,68% 的受访者打算离职。年龄越大、经验越丰富、学历越高,护士离职的可能性越大。与在公立医院工作的护士相比,在大学附属医院工作的护士离职意愿更高:本研究发现,在约旦北部医院工作的大部分护士都在考虑离职,而护士的特点在决定预期离职率方面起着重要作用。这项研究的结果可以为约旦的政策制定者和利益相关者提供指导,帮助他们制定政策和留住人才计划,从而改善护士的工作环境,降低离职率。
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引用次数: 0
Using huddles to improve communication and teamwork in an instrument-processing department. 在仪器加工部门利用会议来提高沟通和团队合作。
Pub Date : 2020-11-25 Epub Date: 2020-11-16 DOI: 10.7748/nm.2020.e1958
Amy Hans Loesche

Instrument-processing staff work in a fast-paced, high-risk environment and errors in any of their processes can have a significant effect on patient safety. Effective communication is essential to the maintenance of complex processes such as the cleaning, disinfection and sterilisation of surgical instruments. This article details a service improvement project that aimed to evaluate staff members' perceptions of teamwork and communication before and after the implementation of team huddles in an instrument-processing department. A questionnaire was used to survey staff perceptions of teamwork and communication before and after the implementation of team huddles. The huddles included the use of a huddle board to standardise their content. While the survey did not identify any significant differences in staff perceptions before and after the implementation of the huddles, the department leaders noted significant improvements in the attitudes and engagement of staff members. The service improvement project demonstrated that structured team huddles can improve morale and efficiencies within departments through enhanced collaboration and communication.

仪器处理人员在快节奏、高风险的环境中工作,任何过程中的错误都可能对患者安全产生重大影响。有效的沟通对于复杂过程的维护至关重要,例如手术器械的清洁、消毒和灭菌。本文详细介绍了一个服务改进项目,该项目旨在评估员工在仪器处理部门实施团队会议之前和之后对团队合作和沟通的看法。采用问卷调查的方式,调查员工在实施小组会议前后对团队合作和沟通的看法。会议包括使用会议板来规范会议内容。虽然调查没有发现员工在实施会议之前和之后的看法有任何重大差异,但部门领导注意到员工的态度和参与度有了重大改善。服务改善项目显示,有组织的团队会议可以通过加强协作和沟通来提高部门内部的士气和效率。
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引用次数: 4
Identifying the challenges and opportunities of the executive nurse director role in the UK: a scoping review. 确定英国执行护士主任角色的挑战和机遇:范围审查。
Pub Date : 2020-11-25 Epub Date: 2020-10-15 DOI: 10.7748/nm.2020.e1948
Zoe Horseman, Sharon Hamilton, Helen Noble, Aled Jones, Anne Marie Rafferty, Aisha Holloway, Joanne Reid, Ruth Harris, Pam Smith, Daniel Kelly

The executive nurse director role is complex and there is significant variation in the expectations and responsibilities placed on it. The main function of the role is to deliver the nursing agenda and ensure that safety and quality remain the focus of the executive board. However, it is unclear what evidence exists regarding the challenges and opportunities experienced by executive nurse directors. This scoping review, undertaken as part of the Stronger Study, explores the literature published from 2009 onwards on the challenges and opportunities affecting executive nurse directors' ability to deliver the nursing agenda in the UK. Findings from the review suggest that the importance attached to the executive nurse director role is not matched by the amount of research available. Strengthening the executive nurse director role requires a stronger evidence base and an awareness of the benefits of the role.

执行护士长的角色是复杂的,对它的期望和责任有很大的不同。该角色的主要职能是提供护理议程,并确保安全和质量仍然是执行委员会的重点。然而,目前尚不清楚有什么证据表明执行护士主任所经历的挑战和机遇。作为“更强研究”的一部分,本综述探讨了2009年以来发表的关于影响执行护士主任在英国实施护理议程能力的挑战和机遇的文献。审查结果表明,对执行护士主任角色的重视程度与现有研究的数量不匹配。加强执行护士主任的作用需要更有力的证据基础和对这一角色的好处的认识。
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引用次数: 0
Moving evidence into practice with outcomes-driven acuity data. 利用以结果为导向的急诊数据,将证据转化为实践。
Pub Date : 2020-11-23 DOI: 10.7748/nm.2020.e1968
Karla Rae Ure, Trevor Hightower, Durenda Juergensen, Robert Lovett

This article describes how driving evidence-based practice across the paediatric population using outcomes-driven acuity technology led to the formulation of a combined multihospital and health information technology acuity council. The cross-collaboration among acuity experts resulted in a pilot project being undertaken, implementing evidence-based practice using acuity data and expanding newborn and post-partum acuity outcome sets. The newborn acuity outcome set was expanded from four to seven outcomes, and the post-partum outcome set from nine to 12 outcomes. The revised outcome sets facilitate implementation of evidence-based practice to evaluate the effect of nursing care and practice on patient outcomes.

本文介绍了如何利用以结果为导向的急诊技术在整个儿科人群中推动循证实践,并由此成立了一个多医院和医疗信息技术联合急诊委员会。急诊专家之间的交叉合作促成了一个试点项目的开展,利用急诊数据实施循证实践,并扩大了新生儿和产后急诊结果集。新生儿急诊结果集从 4 个扩大到 7 个,产后结果集从 9 个扩大到 12 个。修订后的结果集有助于实施循证实践,以评估护理和实践对患者结果的影响。
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引用次数: 0
Strengthening quality assurance by implementing an evidence-based revision of a ward accreditation programme. 通过实施以证据为基础的病房认证计划修订,加强质量保证。
Pub Date : 2020-09-24 Epub Date: 2020-09-15 DOI: 10.7748/nm.2020.e1957
Frazer Underwood, Louise Dickinson, Kim O'Keeffe, Bernadette George

Ward accreditation is fundamental in contemporary healthcare delivery. One NHS trust in southwest England that had been placed in special measures introduced a ward accreditation programme - known as the ASPIRE programme - but the trust's senior nursing leadership team raised concerns about the level of quality assurance provided. Therefore, the trust revised its newly created ward accreditation programme, referring to the evidence base to re-evaluate the metrics used for assessment. Five new elements, including direct registered nurse care time and ward climate, were introduced in the accreditation process. The revision improved confidence in the quality assurance provided by the programme, which became central to the trust's overall improvement plans.

病房认证是当代医疗保健服务的基础。英格兰西南部的一家NHS信托基金已经采取了特殊措施,引入了病房认证计划——被称为ASPIRE计划——但该信托基金的高级护理领导团队对所提供的质量保证水平表示担忧。因此,信托修订了其新创建的病房认证计划,参考证据基础重新评估用于评估的指标。在认证过程中引入了五个新要素,包括直接注册护士护理时间和病房气候。这次修订提高了人们对方案所提供的质量保证的信心,这成为信托基金全面改进计划的核心。
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引用次数: 2
Using change management to implement barcode medicines administration technology. 采用变更管理实现条码药品管理技术。
Pub Date : 2020-09-24 Epub Date: 2020-08-11 DOI: 10.7748/nm.2020.e1945
James Bird

Confirming the patient's identity is one of the most important elements in medicines administration, with research showing that medication errors are one of the most common sources of harm caused to patients. This article discusses the implementation of a barcode medicines administration system using two change management models. A complex project such as the implementation of barcode medicines administration technology, requires staff engagement at all levels. The adoption rates of the new workflow patterns in this project showed the benefits of using various change management models during different phases of a project. The project also demonstrated how nurse leaders must use a range of resources to effectively implement a new project.

确认患者的身份是药物管理中最重要的因素之一,研究表明,用药错误是对患者造成伤害的最常见来源之一。本文讨论了使用两种变更管理模型的条形码药品管理系统的实现。一个复杂的项目,如条形码药品管理技术的实施,需要各级工作人员的参与。该项目中新工作流模式的采用率显示了在项目的不同阶段使用各种变更管理模型的好处。该项目还展示了护士长必须如何利用一系列资源来有效实施新项目。
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引用次数: 1
A nurse-led youth volunteering project to support older people on acute hospital wards. 一个由护士领导的青年志愿服务项目,以支持急症病房的老年人。
Pub Date : 2020-07-30 Epub Date: 2020-06-24 DOI: 10.7748/nm.2020.e1926
Liz Charalambous
Young people volunteering on acute hospital wards can provide extra support to older patients, for example with eating and drinking, with mobilising and with therapeutic activities. This extra support can reduce nurses' workload while providing older people with opportunities to interact and engage. For the young people involved, volunteering can improve their skills and confidence, as well as providing opportunities for career development. Nurses are well-placed for developing and managing volunteer services due to their leadership, clinical skills and experience. This article describes a volunteer project where young people aged 16 years and above support older people on acute hospital wards in an NHS trust in England. The project was designed and managed by a nurse using the NURTURe model, a framework for planning, developing and organising volunteer services to support older patients on acute hospital wards.
在急症病房志愿服务的年轻人可以为老年病人提供额外的支持,例如在饮食、动员和治疗活动方面。这种额外的支持可以减少护士的工作量,同时为老年人提供互动和参与的机会。对于参与其中的年轻人来说,志愿服务可以提高他们的技能和信心,并为职业发展提供机会。由于护士的领导能力、临床技能和经验,她们在发展和管理志愿服务方面处于有利地位。这篇文章描述了一个志愿者项目,其中16岁及以上的年轻人在英国NHS信托的急性医院病房支持老年人。该项目由一名护士设计和管理,使用NURTURe模式,这是一个规划、发展和组织志愿者服务的框架,以支持急症病房的老年患者。
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引用次数: 6
Effective nurse leadership in times of crisis. 护士在危机时刻的有效领导。
Pub Date : 2020-07-30 Epub Date: 2020-06-16 DOI: 10.7748/nm.2020.e1936
Alison Heulwen James, Clare Louise Bennett

The emergence of coronavirus disease 2019 (COVID-19) has meant that nurse leaders need to respond rapidly and decisively to the demands and challenges of a pandemic in a context of increased staff shortages and limited resources. This article suggests essential leadership skills and characteristics that nurses can use to underpin effective leadership in a crisis, emphasising the importance of decision-making and emotional intelligence. It also addresses two important questions: 'what do leaders in a crisis need to do that differs from any other time?' and 'what does effective leadership look like in a crisis?'

2019年冠状病毒病(COVID-19)的出现意味着,在人员短缺加剧和资源有限的情况下,护士领导需要迅速果断地应对大流行的需求和挑战。这篇文章提出了护士在危机中可以用来巩固有效领导的基本领导技能和特征,强调了决策和情商的重要性。它还解决了两个重要问题:危机中的领导人需要做什么与其他任何时候都不同?以及“危机中有效的领导是什么样子的?”
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引用次数: 16
期刊
Nursing management (Harrow, London, England : 1994)
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