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Identifying effective retention strategies for front-line nurses. 确定有效的留住一线护士的策略。
Pub Date : 2022-02-03 Epub Date: 2021-09-07 DOI: 10.7748/nm.2021.e1971
Desmond Chuma Duru, Mohamad Saleh Hammoud

Background: Nurse retention is a significant issue worldwide, with many nurses planning to leave the profession. Therefore, it is crucial that healthcare organisations and senior leaders identify effective strategies for retaining their employees, who are their most valuable assets.

Aim: To explore strategies to reduce the voluntary turnover of front-line nurses from the perspective of senior healthcare leaders.

Method: This study used a case study design and a qualitative approach. Semi-structured interviews were conducted with six senior leaders in one US hospital and documents from the organisation's website were reviewed to gain information on the retention strategies used.

Findings: Three themes were identified from the data: job satisfaction, financial compensation and effective communication. Retention strategies used by the senior leaders included a points competition to support recognition of nurses' work, a stoplight strategy and reports, sign-on bonuses, preceptor incentives, tuition reimbursements, staff shout-out boards and stay interviews.

Conclusion: Effective communication, respect, competitive financial compensation, benefits and proper recognition are among the main strategies that senior leaders can use to retain nurses. Shared governance is also important in empowering nurses and subsequently improving retention.

背景:护士留任是世界范围内的一个重要问题,许多护士计划离开这个行业。因此,至关重要的是,医疗机构和高级领导人确定有效的战略,以留住员工,谁是他们最宝贵的资产。目的:从高层医疗领导的角度探讨降低一线护士自愿离职的策略。方法:本研究采用个案研究设计和定性研究方法。我们对一家美国医院的六名高级领导进行了半结构化访谈,并审查了该组织网站上的文件,以获取所使用的保留策略的信息。研究结果:从数据中确定了三个主题:工作满意度,经济补偿和有效沟通。高层领导使用的挽留策略包括:奖励护士工作的积分竞赛、红绿灯策略和报告、签约奖金、导师激励、学费报销、员工呐喊板和留职面试。结论:有效的沟通、尊重、有竞争力的薪酬、福利和适当的认可是高层领导留住护士的主要策略。共享治理对于赋予护士权力并随后提高留任率也很重要。
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引用次数: 8
Psychological peer support for staff: implementing the Trauma Risk Management model in a hospital setting. 对员工的心理同伴支持:在医院环境中实施创伤风险管理模式。
Pub Date : 2022-02-03 Epub Date: 2021-10-19 DOI: 10.7748/nm.2021.e1977
Moya Flaherty, Victoria Elizabeth O'Neil

One of the many consequences of the coronavirus disease 2019 (COVID-19) pandemic is that the psychological well-being of nurses and other healthcare staff has received greater attention. The Supporting Our Staff (SOS) service, set up in 2017 at Northampton General Hospital NHS Trust, provides psychological peer support to staff using the Trauma Risk Management (TRiM) model. TRiM is a psychological risk assessment and peer support model designed to mitigate the risks associated with exposure to traumatic events. It was initially developed and used in the UK armed forces but has started to be used in healthcare organisations. This article describes the development and expansion of the SOS service, the implementation of the TRiM model by the SOS team, and the significant part the service has played in the trust's response to the increased psychological support needs of its staff during the COVID-19 pandemic.

2019冠状病毒病(COVID-19)大流行的诸多后果之一是,护士和其他医护人员的心理健康受到了更多关注。支持我们的员工(SOS)服务于2017年在北安普顿总医院NHS信托成立,使用创伤风险管理(TRiM)模型为员工提供心理同伴支持。TRiM是一种心理风险评估和同伴支持模型,旨在减轻与暴露于创伤性事件相关的风险。它最初是在英国军队中开发和使用的,但已经开始在医疗机构中使用。本文描述了SOS服务的发展和扩展,SOS团队实施TRiM模型,以及该服务在应对COVID-19大流行期间工作人员日益增加的心理支持需求方面发挥的重要作用。
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引用次数: 6
Investigating patient outcomes and healthcare costs associated with ventilator-associated pneumonia. 调查与呼吸机相关性肺炎相关的患者预后和医疗费用。
Pub Date : 2022-02-03 Epub Date: 2021-10-26 DOI: 10.7748/nm.2021.e1986
Rawan Abu Fadda, Muayyad Ahmad

Background: Ventilator-associated pneumonia is the most frequent infection seen in intensive care units. Of those patients with an endotracheal tube, many will develop ventilator-associated pneumonia within 48 hours of being mechanically ventilated. There are many issues related to mechanical ventilation including costs, patient outcomes and the amount of suffering patients experience during the process.

Aim: To determine the relationship between development of ventilator-associated pneumonia and patient outcomes and costs, including length of stay on mechanical ventilation, in intensive care units (ICU) and in hospital, and mortality rates and to compare results between ventilator-associated pneumonia and non-ventilator-associated pneumonia groups.

Method: Cross-sectional, observational design. A convenience sample of 151 patients on mechanical ventilation (101 with ventilator-associated pneumonia and 50 with non-ventilator-associated pneumonia) were recruited from ICUs in two public hospitals in Jordan. APACHE-II scores, SOFA scores and clinical pulmonary infection scores (CPIS) were assessed.

Results: The incidence rate of ventilator-associated pneumonia was 50.9/1000 mechanical ventilation days and the cumulative incidence rate was 66.9% among patients on mechanical ventilation. The mean score of hospital length of stay and CPIS was significantly higher in the ventilator-associated pneumonia than the non-ventilator-associated pneumonia group. Higher disease severity and higher organ failure scores increase the risk of mortality in patients with ventilator-associated pneumonia.

Conclusion: A high ventilator-associated pneumonia incidence rate is associated with increased mechanical ventilation, ICU and hospital length of stays, higher mortality and attributed costs. There is a need for continuing education and training for ICU staff to reduce ventilator-associated pneumonia incidence in ICUs.

背景:呼吸机相关性肺炎是重症监护病房最常见的感染。在气管内插管的患者中,许多人会在机械通气48小时内发生呼吸机相关性肺炎。有许多与机械通气相关的问题,包括成本、患者结果和患者在此过程中经历的痛苦程度。目的:确定呼吸机相关性肺炎的发生与患者结局和成本(包括重症监护病房(ICU)和住院的机械通气住院时间)以及死亡率之间的关系,并比较呼吸机相关性肺炎组和非呼吸机相关性肺炎组之间的结果。方法:横断面观察设计。我们从约旦两家公立医院的icu招募了151例机械通气患者(101例为呼吸机相关肺炎,50例为非呼吸机相关肺炎)。评估APACHE-II评分、SOFA评分和临床肺部感染评分(CPIS)。结果:机械通气患者呼吸机相关性肺炎的发病率为50.9/1000机械通气日,累计发病率为66.9%。呼吸机相关性肺炎的住院时间和CPIS平均评分明显高于非呼吸机相关性肺炎组。较高的疾病严重程度和较高的器官衰竭评分会增加呼吸机相关性肺炎患者的死亡风险。结论:呼吸机相关性肺炎的高发病率与机械通气、ICU和住院时间增加、死亡率和归因费用增加有关。需要对ICU工作人员进行继续教育和培训,以减少ICU中呼吸机相关肺炎的发病率。
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引用次数: 2
Nursing organisation during COVID-19: experiences of an unaided, not-for-profit quaternary care teaching hospital in India. 2019冠状病毒病期间的护理组织:印度一家独立、非营利性四级护理教学医院的经验
Pub Date : 2021-10-05 Epub Date: 2021-06-22 DOI: 10.7748/nm.2021.e1978
Premila Lee, Nirmala Margaret

India reported its index case of coronavirus disease 2019 (COVID-19) in January 2020 and since then there has been an alarming rise in cases. In response to the worsening pandemic and the challenge presented by COVID-19 for hospitals in the public sector, the Government of India asked the country's private hospitals to reserve a percentage of their beds for COVID-19 patients. This article describes how nursing services at the Christian Medical College, Vellore - an unaided, not-for-profit quaternary care teaching hospital in Tamil Nadu, India - addressed various challenges to ensure a sustained, high-quality nursing care response to increased patient load. The main challenges included changing COVID-19 policies, ensuring the hospital was prepared to care for COVID-19 patients, and ensuring the availability of nurses. The article demonstrates how proactive planning, empowered involvement of nursing leaders and collaborative efforts resulted in deployment and training of 1,400 nurses, and ensured coordinated care for more than 10,000 patients with COVID-19.

印度于2020年1月报告了2019年冠状病毒病(COVID-19)的指示病例,自那以后,病例数出现了惊人的增长。为应对日益恶化的疫情和COVID-19给公共部门医院带来的挑战,印度政府要求该国私立医院为COVID-19患者预留一定比例的床位。本文描述了Vellore基督教医学院的护理服务如何应对各种挑战,以确保持续的、高质量的护理服务应对不断增加的病人负荷。Vellore基督教医学院是印度泰米尔纳德邦的一家独立的、非营利性的四级护理教学医院。主要挑战包括改变COVID-19政策,确保医院做好照顾COVID-19患者的准备,并确保护士的可用性。本文展示了如何通过积极规划、授权护理领导的参与和协作努力,部署和培训了1400名护士,并确保为1万多名COVID-19患者提供协调一致的护理。
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引用次数: 1
Investigating organisational justice and job satisfaction as perceived by nurses, and its relationship to organizational citizenship behaviour. 调查护士感知到的组织公正和工作满意度,以及其与组织公民行为的关系。
Pub Date : 2021-10-05 Epub Date: 2021-07-06 DOI: 10.7748/nm.2021.e1973
Huda Mohammed Bakeer, Rehab AbdAllah Nassar, Rasha Kamal Mohammed Sweelam

Background: Organisational justice refers to the extent to which employees perceive workplace procedures, interactions, and outcomes to be fair in nature. Previous research has found that organisational justice has been associated with an employee's commitment to their organisation, job satisfaction, and intention to leave their role. Organisational justice has also been linked to organisational citizenship behaviours, and the likelihood of these behaviours being demonstrated by employees.

Aim: To investigate staff nurses' perceptions of organisational justice and job satisfaction and its relationship to their levels of organisational citizenship behaviour.

Method: Perceived levels of organisational justice, job satisfaction, and levels of organisational citizenship behaviour were evaluated among 175 nurses working in two hospitals in Egypt. Analysis was undertaken to ascertain whether a correlation existed between organisational justice or job satisfaction and levels of organisational citizenship behaviour.

Results: The majority of nurses in this study were found to perceive moderate levels of organisational justice. Organisational justice was positively correlated with levels of organisational citizenship behaviour, as was job satisfaction.

Conclusion: This study found that nurses in two hospitals in Egypt perceived moderate levels of organisational justice in their place of work. Nurse managers should pay extra attention to strategies that promote organisational justice among nurses.

背景:组织公正是指员工认为工作场所的程序、互动和结果在本质上是公平的程度。先前的研究发现,组织公正与员工对组织的承诺、工作满意度和离职意愿有关。组织公正也与组织公民行为以及员工表现出这些行为的可能性有关。目的:调查护理人员对组织公正和工作满意度的感知,以及其与组织公民行为水平的关系。方法:对在埃及两家医院工作的175名护士的组织公正、工作满意度和组织公民行为水平进行评估。进行分析以确定组织公正或工作满意度与组织公民行为水平之间是否存在相关性。结果:本研究发现大多数护士对组织公正有中等程度的感知。组织公正与组织公民行为水平呈正相关,工作满意度也是如此。结论:本研究发现,护士在埃及的两家医院感知中等水平的组织正义在他们的工作场所。护士管理者应特别关注促进护士组织公正的策略。
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引用次数: 2
Examining the effect of an education intervention on nurses' medicines management knowledge. 检验教育干预对护士药品管理知识的影响。
Pub Date : 2021-10-05 Epub Date: 2021-07-20 DOI: 10.7748/nm.2021.e2005
Grete Høghaug, Randi Skår, Thien Ngoc Tran, Inger Schou-Breda

Background: Suboptimal medicines management due to inadequate knowledge can cause risks to patient safety and affect the quality of care and patient outcomes.

Aim: To examine the effect of an educational programme on nurses' knowledge of medicines management.

Method: A pre and post-design was used to evaluate the effectiveness of an educational medicines management programme. Data were collected from nurses before and after programme participation from September 2016 to June 2018. A total of 99 nurses received a multiple-choice questionnaire before and after the programme to assess for changes in their knowledge. Any changes in test performance following the medicines management programme were quantified and tested using McNemar's test and the generalised estimating equation for binary outcomes. The Chi-square test was used to analyse group differences.

Results: The nurses' scores were significantly improved after the medicines management programme on questions regarding documentation, observation, aseptic technique and pharmacology half-life. There was a significant improvement on one of the five questions relating to medicine calculation when converting doses from milligrams to grams.

Conclusion: A mandatory hospital medicines management programme had some effect on increasing nurses' knowledge. However, it also was also found that the programme content could have been improved, particularly regarding nurses' responsibilities for medicines management at patient discharge and documentation when undertaking generic substitution.

背景:由于知识不足而导致的药物管理不理想可能会对患者安全造成风险,并影响护理质量和患者预后。目的:探讨一项教育计划对护士药品管理知识的影响。方法:采用前后设计法评价教育用药管理方案的有效性。从2016年9月至2018年6月,从护士参与项目前后收集数据。共有99名护士在计划前后接受了多项选择问卷,以评估他们的知识变化。使用McNemar试验和二元结果的广义估计方程对药物管理方案后测试表现的任何变化进行量化和测试。采用卡方检验分析组间差异。结果:实施药物管理方案后,护士在文献记录、观察、无菌技术、药物半衰期等方面的得分均有显著提高。在将剂量从毫克转换为克时,与药物计算有关的五个问题中的一个问题有了显着改善。结论:强制性医院药品管理方案对提高护士用药知识有一定效果。但是,也发现方案的内容可以改进,特别是关于护士在病人出院时管理药品的责任和在进行非专利替代时的记录。
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引用次数: 0
Exploring how nurse managers' knowledge of succession planning affects their leadership and organisational resilience. 探讨护士长对继任计划的了解如何影响其领导力和组织复原力。
Pub Date : 2021-09-23 DOI: 10.7748/nm.2021.e2006
Ebtsam Abou Hashish, Sally Farghaly

Background: The effectiveness and stability of a healthcare organisation's workforce, including nurse managers, can be negatively affected by many factors, including illness, retirement and low levels of retention. One way of mitigating these effects is through succession planning, which can be defined as a strategy to employ the appropriate number and quality of people in key positions such as management to account for factors such as turnover, which can cause instability in a workforce. Many healthcare organisations understand the importance of having trained individuals who are ready to be promoted into leadership and managerial roles vacated by those who leave or are promoted into other positions. However, few formal education programmes specifically target the leadership development of nurses and their potential to progress into more complex leadership positions.

Aim: To assess the effect of nurse managers' knowledge of succession planning on leadership practices and organisational resilience.

Methods: A quasi-experimental research design was applied using a test conducted before and after sessions on knowledge of succession planning, with a group of 60 nurse managers working at a Saudi university hospital. Each nurse manager attended the sessions. Study variables were measured using structured questionnaires before and after attendance.

Results: The results showed significant improvement after the sessions. Improvements were noted in knowledge of succession planning, leadership and succession planning practices, and organisational resilience.

Conclusion: This study demonstrated that providing sessions on succession planning resulted in improvements in nurse managers' knowledge of succession planning, demonstration of succession planning practices, and demonstration of leadership practices.

背景:包括护士长在内的医疗机构员工队伍的有效性和稳定性会受到许多因素的负面影响,包括疾病、退休和留任率低。继任规划是减轻这些影响的方法之一,它可以被定义为在关键岗位(如管理岗位)上聘用适当数量和质量人员的策略,以应对人员流动等可能导致员工队伍不稳定的因素。许多医疗机构都明白,必须培养训练有素的人才,随时准备晋升到离职或晋升到其他职位的人员所空缺的领导和管理岗位。然而,很少有正规的教育计划专门针对护士的领导力发展及其晋升到更复杂的领导岗位的潜力。目的:评估护士管理人员对继任计划的了解对领导实践和组织复原力的影响:方法:采用准实验研究设计,在继任规划知识课程前后各进行一次测试,测试对象为在沙特一所大学医院工作的 60 名护士长。每位护士长都参加了课程。研究变量在课程前后使用结构化问卷进行测量:结果表明,课程结束后,护士长们的工作效率有了明显提高。在继任规划知识、领导力和继任规划实践以及组织应变能力方面都有所改善:本研究表明,提供继任规划课程可提高护士管理人员对继任规划的认识、继任规划实践的展示以及领导力实践的展示。
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引用次数: 0
Introducing a digital portal that enables patients to access their health records. 引入数字门户,使患者能够访问自己的健康记录。
Pub Date : 2021-08-24 DOI: 10.7748/nm.2021.e1994
Helen Balsdon

People manage many aspects of their lives online through digital devices such as smartphones. However, the ability for people to manage their healthcare digitally has not yet been fully realised. Patient portals are secure online links that offer patients convenient and constant access to their personal health records. Evidence has suggested that patient portals can enhance patients' engagement in their own care and support them to manage any long-term conditions. This article describes the introduction of a patient portal at Cambridge University Hospitals NHS Foundation Trust. The article outlines the process of implementation and discusses the lessons learned, which may be of value to other organisations.

人们通过智能手机等数字设备在线管理生活的许多方面。然而,人们以数字方式管理医疗保健的能力尚未完全实现。患者门户网站是一种安全的在线链接,可让患者方便、持续地访问其个人健康记录。有证据表明,患者门户网站可以提高患者对自身护理的参与度,并支持他们管理任何长期病症。本文介绍了剑桥大学医院 NHS 基金会信托基金会引入患者门户网站的情况。文章概述了实施过程,并讨论了所吸取的经验教训,这些经验教训可能对其他机构有借鉴意义。
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引用次数: 0
Engaging nurses to achieve a culture of excellence: a children's hospital journey towards Pathway to Excellence accreditation. 让护士参与实现卓越文化:一家儿童医院的卓越之路认证之旅。
Pub Date : 2021-08-17 DOI: 10.7748/nm.2021.e1980
Andrea Cronshaw, Ellen Boddye, Lesley Reilly, Rachel Boardman, Lee Portas, Janet Hagan, Susan Griffiths, Helen Donovan, David Clark, Lorraine Collins, Barbra Linley, Sophie Salt, Mags Sheahan-Parry, Joanne Cooper, Kerry Jones, Mandie Sunderland, Joseph Charles Manning, Takawira Chrispen Marufu

High-quality nursing care is linked to improved patient experience and patient outcomes, so having work environments that nurture a culture of nursing excellence is fundamental to delivering high-quality patient care. The American Nurses Credentialing Center (ANCC) runs the Pathway to Excellence programme, an international accreditation recognising healthcare organisations that provide nurses with a positive and safe practice environment in which they can excel. In 2020, Nottingham Children's Hospital became the first children's hospital in Europe to gain Pathway to Excellence accreditation, demonstrating that it has developed a culture of nursing excellence and a positive environment for nurses to work in. This article describes the hospital's journey towards accreditation. Crucial to its success were strategic planning, transformational leadership and using a change management approach, as well as effective staff engagement guided by the ADKAR model for change, an acronym representing five individual outcomes in terms of awareness, desire, knowledge, ability and reinforcement.

高质量的护理服务与改善患者体验和患者疗效息息相关,因此拥有培养卓越护理文化的工作环境是提供高质量患者护理服务的基础。美国护士资格认证中心(ANCC)实施了 "通往卓越之路 "计划,这是一项国际认证,旨在表彰那些为护士提供积极、安全的实践环境,使其能够发挥所长的医疗机构。2020 年,诺丁汉儿童医院成为欧洲首家获得 "卓越之路 "认证的儿童医院,这表明该医院已经形成了卓越的护理文化,并为护士提供了积极的工作环境。本文介绍了该医院获得认证的历程。其成功的关键在于战略规划、变革领导力、使用变革管理方法,以及以 ADKAR 变革模型为指导的有效员工参与。ADKAR 是一个缩写,代表了意识、愿望、知识、能力和强化五个方面的个人成果。
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引用次数: 0
Exploring the role of effective nurse leadership during COVID-19. 探索有效的护士领导在COVID-19中的作用。
Pub Date : 2021-08-05 Epub Date: 2021-05-18 DOI: 10.7748/nm.2021.e1984
Barry Gerard Quinn, Catherine McLaughlin, Anna Bunting, Lynsey McLaughlin, Susanna Scales, Stephanie Craig, Shannon Copeland

The role of leadership in nursing and healthcare is continuously being examined, and has undergone increasing public and media scrutiny due to the coronavirus disease 2019 (COVID-19) pandemic. This article details a project that brought together five final-year nursing students and two experienced nurses who had all worked as part of the early response to the pandemic. Meeting regularly online, the participants sought to explore the literature on nursing leadership as well as their own clinical experience and personal reflections of leadership during the pandemic. This process, which took place over a period of four months, also enabled the participants to examine their own leadership style. Four themes emerged from the group discussions: learning about and building on the history of nursing, the participants' role in nursing leadership, effective leadership during times of uncertainty and the role of communication in effective leadership.

由于2019冠状病毒病(COVID-19)大流行,领导力在护理和医疗保健中的作用不断受到审查,并受到公众和媒体越来越多的关注。本文详细介绍了一个项目,该项目汇集了五名最后一年的护理专业学生和两名经验丰富的护士,他们都曾参与过大流行的早期应对工作。与会者定期在网上开会,探讨有关护理领导的文献以及他们自己在大流行期间的临床经验和个人对领导的反思。这一过程持续了四个月,同时也使参与者能够审视自己的领导风格。小组讨论中出现了四个主题:学习和建立护理史,参与者在护理领导中的作用,不确定时期的有效领导以及沟通在有效领导中的作用。
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引用次数: 7
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Nursing management (Harrow, London, England : 1994)
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