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Educational Intervention "Open Conversation and Reflection" to Enhance Person-Centeredness in Acute Geriatric Wards: A Qualitative Study of Consequences and Processes. 教育干预“开放对话与反思”增强急症老年病房的以人为本:结果与过程的质性研究。
IF 1.3 Q4 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-06-09 eCollection Date: 2025-01-01 DOI: 10.1089/pmr.2024.0080
Karen Versluys, Sarah Janssens, Mieke Grypdonck, Let Dillen, Nele Van Den Noortgate, Linus Vanlaere, Ruth Piers

Background: Person-centered supportive care for older persons with acute illness is much needed but not easily achieved.

Aims of the study: To uncover processes and consequences of an educational intervention in acute geriatric wards intended as an exposure experience.

Design: General inductive qualitative analysis was conducted on data from a four-step intervention: group coaching, an open conversation with a patient and family member (PT/FM), reflection on transcribed conversations with co-participant, and group peer reflection.

Methods: Twelve participants engaged in the intervention. Transcripts from paired reflection sessions and peer reflections were analyzed using general inductive qualitative analysis.

Results: The exposure experience of the participants involved three major processes: (1) fear before the conversation, (2) presence during the conversation, and (3) responsiveness after the conversation. Each process entailed several substeps. Not only the open conversation but also the whole process of reflection with a co-participant after reading the transcript and the peer-reflection sessions seem to be needed to realize the exposure experience.

Conclusions: Through the educational intervention "open conversation and reflection," participants experienced that connecting with PT/FM and listening to what is important to them are essential to realize person-centered care. Thus, pending further studies, the educational intervention can be considered promising to enhance person-centeredness in older people's care.

背景:以人为本的老年急性病支持护理是非常必要的,但不容易实现。研究目的:揭示急性老年病房教育干预的过程和后果,作为一种暴露经验。设计:对四步干预的数据进行一般归纳定性分析:小组辅导,与患者和家属的公开对话(PT/FM),对与共同参与者的对话记录进行反思,以及小组同伴反思。方法:12名参与者参与干预。使用一般归纳定性分析分析配对反思会议和同伴反思的记录。结果:被试的暴露经历包括三个主要过程:(1)谈话前的恐惧,(2)谈话时的在场,(3)谈话后的反应。每个过程都包含几个子步骤。要实现暴露体验,不仅需要公开的对话,还需要在阅读文字记录后与共同参与者进行反思的整个过程,以及同伴反思环节。结论:通过“开放对话与反思”的教育干预,参与者体验到与PT/FM联系并倾听对他们重要的事情是实现以人为本的护理的必要条件。因此,在进一步的研究中,教育干预可以被认为有希望增强老年人护理中的以人为本。
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引用次数: 0
Bereaved Parents as Communication Workshop Facilitators for Clinicians Caring for Seriously Ill Children. 丧亲父母为照顾重病儿童的临床医生提供沟通工作坊协助。
IF 1.3 Q4 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-06-09 eCollection Date: 2025-01-01 DOI: 10.1089/pmr.2025.0022
Camara Van Breemen, Nadine Lusney, Anne-Mette Hermansen, Lee Vang

Introduction: The Serious Illness Conversation Guide-Pediatrics (SICG-Peds) is a validated tool and training program that increases clinicians' confidence in leading complex conversations with seriously ill pediatric patients and their families. We initiated a pilot project incorporating bereaved parents as facilitators in SICG-Peds education.

Objectives: To assess how incorporating bereaved parents in a facilitator role in the SICG-Peds education program impacted the experience for clinician trainees and clinical facilitators and the parents themselves.

Methods: Four bereaved parents were onboarded and included as family facilitators. Workshop experience was measured through post-workshop surveys. Clinical facilitators and family facilitators provided feedback about the co-teaching experience.

Results: Clinicians reported that having bereaved parents as teaching faculty enriched their learning. Clinical facilitators found that family facilitators offered additional perspectives and value. Parents recognized that they could hone their story and experience to support the clinician learners in unique ways.

Conclusions: The addition of family facilitators in the delivery of SICG-Peds workshops enhanced clinicians' learning. Moreover, bereaved parents reported that functioning as workshop facilitators was a deeply meaningful experience.

简介:《儿科重症对话指南》(SICG-Peds)是一个经过验证的工具和培训计划,可提高临床医生与重症儿科患者及其家属进行复杂对话的信心。我们启动了一项试点项目,让失去亲人的父母在sig - peds教育中充当促进者。目的:评估在SICG-Peds教育项目中,丧亲父母作为辅导员的角色如何影响临床医生实习生、临床辅导员和家长自身的体验。方法:4名丧亲家长入职,作为家庭辅导员。工作坊经验是通过工作坊后调查来衡量的。临床辅导员和家庭辅导员对合作教学经验进行了反馈。结果:临床医生报告丧亲父母作为教师丰富了他们的学习。临床辅导员发现,家庭辅导员提供了额外的观点和价值。家长们认识到,他们可以用独特的方式磨练自己的故事和经历来支持临床学习者。结论:在SICG-Peds研讨会中加入家庭辅导员可以促进临床医生的学习。此外,失去亲人的父母报告说,担任讲习班主持人是一种非常有意义的经历。
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引用次数: 0
Optimizing Patient Engagement with Patient-Reported Outcome Measures Across the Cancer Continuum: A Qualitative Study. 优化患者参与患者报告的结果测量跨越癌症连续体:一项定性研究。
IF 1.3 Q4 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-06-05 eCollection Date: 2025-01-01 DOI: 10.1089/pmr.2025.0029
Eve Seraphina Qing Yi Low, See Mieng Tan, Grace Meijuan Yang, Yu Ke

Background: Patient-reported outcome measures (PROMs) enhance patient-centered care but routine implementation in oncology settings remains challenging. This study seeks to explore patients' experiences with routine PROM integration within a health care setting with employed strategies to maximize uptake and inclusivity.

Methods: A qualitative study employing a phenomenological approach was conducted at the National Cancer Centre Singapore. Seven breast cancer patients receiving routine screening using the Distress Thermometer and Problem List (DTPL) as part of a larger supportive care program were purposively sampled. Semi-structured interviews explored how implementation strategies influenced patients' experiences with PROM usability, accessibility, and perceived impact. Data were analyzed using thematic analysis based on the Consolidated Framework for Implementation Research.

Results: Participants perceived the DTPL as a meaningful PROM that validated their emotions but highlighted that presentation formats greatly influenced perceived simplicity of the tool. While multilingual and hybrid formats improved accessibility, digital literacy and cognitive burden remained as barriers. Education pamphlets provided initial awareness, but sustained engagement was impeded by a lack of time, reminders, and a conducive environment. PROMs were most useful during active treatment when symptoms fluctuated, yet frequent completion led to response fatigue. Timely responses to PROMs reinforced engagement, particularly when linked to referrals or symptom management. Some participants felt that formal PROM reviews by oncologists were unnecessary due to time constraints.

Conclusion: Successful PROM implementation requires balancing simplicity, accessibility, and clinical relevance. Embedding PROMs within broader supportive care programs ensures clinical responsiveness and improves patient outcomes in oncology care.

背景:患者报告的结果测量(PROMs)增强了以患者为中心的护理,但在肿瘤学环境中的常规实施仍然具有挑战性。本研究旨在探讨患者在医疗保健环境中与常规PROM整合的经验,并采用策略来最大限度地吸收和包容。方法:在新加坡国家癌症中心进行了一项采用现象学方法的定性研究。作为一个更大的支持性护理项目的一部分,我们有目的地抽样了7名接受窘迫温度计和问题清单(DTPL)常规筛查的乳腺癌患者。半结构化访谈探讨了实施策略如何影响PROM可用性、可及性和感知影响的患者体验。数据分析采用基于实施研究综合框架的专题分析。结果:参与者认为DTPL是一个有意义的PROM,验证了他们的情绪,但强调表示格式极大地影响了工具的感知简单性。虽然多语言和混合格式改善了可访问性,但数字素养和认知负担仍然是障碍。教育小册子提供了初步的认识,但由于缺乏时间、提醒和有利的环境,持续的参与受到阻碍。当症状波动时,PROMs在积极治疗期间最有用,但频繁的治疗结束会导致反应疲劳。及时回应PROMs加强了参与,特别是当与转诊或症状管理相关时。一些参与者认为,由于时间限制,肿瘤学家进行正式的PROM审查是不必要的。结论:成功的PROM实施需要平衡简单性、可及性和临床相关性。将PROMs嵌入到更广泛的支持性护理方案中,可确保临床反应能力并改善肿瘤护理的患者预后。
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引用次数: 0
Code Status Transitions of Patients with Aneurysmal Subarachnoid Hemorrhage in the Intensive Care Unit. 重症监护病房动脉瘤性蛛网膜下腔出血患者的编码状态转换。
IF 1.3 Q4 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-06-04 eCollection Date: 2025-01-01 DOI: 10.1089/pmr.2025.0015
Min-I Su, Chia-Ying Hsiao, Jui-Chu Ma, Che-Ming Chang

Background: Aneurysmal subarachnoid hemorrhage (aSAH) carries high mortality rates and often requires critical family decisions about code status when complications occur. The American Heart Association provides treatment guidelines but acknowledges a significant knowledge gap regarding do-not-resuscitate or do-not-intubate (DNR/DNI) decisions in patients with aSAH, challenging clinicians in identifying appropriate timing for these discussions.

Aim: To identify demographic and clinical physiological factors associated with code status transition in adults with aSAH admitted to the intensive care unit, supporting value-based decision making through more informed and timely discussions between health care providers and families that align with patients' core values and preferences.

Methods: Retrospective cohort study analyzing Medical Information Mart for Intensive Care IV database (2008-2022) data from 731 patients with aSAH. Researchers collected demographics, vital signs, laboratory tests, disease severity scores, and code status transition, performing univariate and multivariate Cox regression analyses to identify significant predictors.

Results: Among patients initially with full-code status, 25.8% transitioned to DNR/DNI during hospitalization. Multivariate analysis identified four independent predictors: advanced age (hazard ratio [HR] = 1.024), lower mean blood pressure (HR = 0.987), higher simplified acute physiology score II (SAPS II) score (HR = 1.018, each one-point increase raises transition risk by 1.8%), and hospice services (HR = 6.951). Patients with code status limitations received less invasive therapy, more hospice services, and had higher mortality rates.

Conclusion: Age, blood pressure, SAPS II, and hospice services predict code status transitions in patients with aSAH. Identifying high-risk patients enables timely code status discussions, ensuring treatment aligns with patient values and improving family decision making during critical situations.

背景:动脉瘤性蛛网膜下腔出血(aSAH)具有很高的死亡率,当并发症发生时,通常需要对代码状态进行关键的家庭决策。美国心脏协会提供了治疗指南,但承认在aSAH患者的不复苏或不插管(DNR/DNI)决定方面存在重大知识差距,这对临床医生确定这些讨论的适当时机具有挑战性。目的:确定与入住重症监护病房的成年aSAH患者的代码状态转换相关的人口统计学和临床生理因素,通过卫生保健提供者和符合患者核心价值观和偏好的家庭之间更明智和及时的讨论,支持基于价值的决策。方法:回顾性队列研究,分析重症监护医学信息市场IV数据库(2008-2022)731例aSAH患者的数据。研究人员收集了人口统计学、生命体征、实验室测试、疾病严重程度评分和代码状态转换,进行单变量和多变量Cox回归分析,以确定重要的预测因素。结果:在最初为全码状态的患者中,25.8%的患者在住院期间过渡到DNR/DNI。多因素分析确定了4个独立预测因素:高龄(风险比[HR] = 1.024)、较低的平均血压(HR = 0.987)、较高的简化急性生理评分II (SAPS II)评分(HR = 1.018,每增加1分,过渡风险增加1.8%)和临终关怀服务(HR = 6.951)。有代码状态限制的患者接受的侵入性治疗较少,安宁疗护服务较多,死亡率较高。结论:年龄、血压、SAPS和安宁疗护服务可预测aSAH患者的编码状态转变。识别高风险患者有助于及时讨论代码状态,确保治疗符合患者价值观,并在危急情况下改善家庭决策。
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引用次数: 0
A Strategic Path Forward for Hospice and Palliative Care: A White Paper on the Potential Future of the Field. 安宁疗护与缓和疗护的策略路径:该领域潜在未来的白皮书。
IF 1.3 Q4 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-06-04 eCollection Date: 2025-01-01 DOI: 10.1089/pmr.2025.0030
Ira Byock

The field of hospice and palliative care in the United States is experiencing serious problems and faces an uncertain future. Quality of hospice care is highly variable. Unethical hospice business practices are common in some regions. Palliative care's integration within American health care has stalled, despite demonstrating that much better care for seriously ill and dying people is both feasible and affordable. Corrective steps have been halting. Urgent work is needed to safeguard seriously ill patients and their families and ensure quality and reliability of hospice and palliative care programs and services. The moment has come for the clinical specialties and corporate community of hospice and palliative care to chart a strategic path forward. Efforts must start with zero tolerance of fraudulent business and clinical practices that harm vulnerable patients. The four components of this strategic approach are (1) publishing clear clinical and programmatic standards, (2) making meaningful data readily available, (3) driving quality-based competition, and (4) embracing the field's authentic brand of expert care that fosters well-being for patients and their families. Part I of this white paper examines the root causes of the key problems facing the field. Part II presents the rationale and practical considerations for each of the four components of this strategy. This path forward addresses the hard problems the field faces and enables it to realize its dual mission of caring well for ill and dying people and helping society integrate illness, caregiving, dying, and grieving within a continuum of full and healthy living.

美国的临终关怀和姑息治疗领域正在经历严重的问题,面临着不确定的未来。临终关怀的质量变化很大。不道德的临终关怀商业行为在某些地区很常见。姑息治疗与美国医疗保健的整合已经停滞,尽管这表明,对重病和垂死的人提供更好的护理是可行的,而且是负担得起的。纠正措施一直停滞不前。迫切需要开展工作,以保护重病患者及其家属,并确保临终关怀和姑息治疗方案和服务的质量和可靠性。临终关怀和姑息治疗的临床专业和企业社区制定战略前进道路的时刻已经到来。努力必须从零容忍伤害弱势患者的欺诈性商业和临床实践开始。这一战略方法的四个组成部分是:(1)发布明确的临床和规划标准,(2)使有意义的数据易于获得,(3)推动基于质量的竞争,以及(4)接受该领域真正的专家护理品牌,促进患者及其家属的福祉。本白皮书的第一部分探讨了该领域面临的关键问题的根本原因。第二部分介绍了这一战略的四个组成部分的基本原理和实际考虑。这条前进的道路解决了该领域面临的难题,并使其能够实现其双重使命,即照顾好病人和垂死的人,并帮助社会将疾病、护理、死亡和悲伤纳入一个完整和健康的生活连续体中。
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引用次数: 0
Sex as a Predictor of Dignity-Related Distress Among Patients with Advanced Cancer. 性别是晚期癌症患者尊严相关困扰的预测因子。
IF 1.3 Q4 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-05-26 eCollection Date: 2025-01-01 DOI: 10.1089/pmr.2025.0012
Hong Chen, Michiyo Mizuno, Tomoko Ito

Objective: To explore the role of sex as a predictive factor for dignity-related distress among advanced cancer patients.

Methods: The study employed a cross-sectional survey design, utilizing a Chinese version of the Patient Dignity Inventory (PDI). The participants were 294 patients with advanced cancer who were receiving treatment at a hospital in Xinjiang, China. Univariate analyses were conducted to compare scores on the total PDI and its five dimensions between sexes. Hierarchical multiple regression analyses were then performed with the PDI scores that exhibited significant sex differences designated as the dependent variable.

Results: The total and existential distress subscale PDI scores were found to be significantly higher in men than in women. However, this sex disparity in the total PDI score was not statistically significant in the multivariable model. The multivariable model revealed that factors such as sex, the method of medical care payment, cancer stage, treatment status, and performance status were significantly associated with existential distress.

Conclusions: The present findings suggest that the disparities in dignity-related distress between men and women can be better understood by examining how a patient's sex affects the experience of existential distress. The findings also show that men tend to need more support to protect their dignity in terms of their sex roles than women. Also, addressing existential distress in men can play a crucial role not only in reducing dignity-related distress but also in addressing clinical issues such as performance status.

目的:探讨性别在晚期癌症患者尊严相关焦虑中的预测作用。方法:采用横断面调查设计,采用中文版患者尊严量表(PDI)。参与者是294名在中国新疆一家医院接受治疗的晚期癌症患者。进行单变量分析,比较两性之间PDI总分及其五个维度的得分。然后以表现出显著性别差异的PDI分数为因变量进行分层多元回归分析。结果:男性的总痛苦和存在痛苦分量表PDI得分显著高于女性。然而,在多变量模型中,这种PDI总分的性别差异没有统计学意义。多变量模型显示,性别、医疗费用支付方式、癌症分期、治疗状态、工作表现状态等因素与存在焦虑有显著相关。结论:目前的研究结果表明,通过研究患者的性别如何影响存在性痛苦的体验,可以更好地理解男性和女性在尊严相关痛苦方面的差异。研究结果还表明,在性别角色方面,男性往往比女性需要更多的支持来保护自己的尊严。此外,解决男性存在的痛苦不仅在减少与尊严有关的痛苦方面发挥着至关重要的作用,而且在解决诸如表现状态等临床问题方面也发挥着至关重要的作用。
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引用次数: 0
An Educational Initiative Describing Clinician Teachers' Experiences Following Serious Illness Communication Skills Faculty Development Training. 描述临床医生教师在大病沟通技巧教师发展培训后经验的教育倡议。
IF 1.3 Q4 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-05-26 eCollection Date: 2025-01-01 DOI: 10.1089/pmr.2024.0073
Helen James, Jacquelin Forsey, Kyle Albuquerque-Boutilier, Jillian Gustin, Warren Harris Lewin

Background: Serious illness communication skills (SICS) are essential competencies for clinicians to possess. Unfortunately, SICS teaching is not routinely taught and many clinician teachers (CTs) never received training on how to teach them. We funded two cohorts of CTs to learn an evidence-based approach to SICS teaching to scale a unified approach to such training.

Objective: The primary aim of this study was to explore CT experiences and attitudes toward SICS teaching following completion of VitalTalk Faculty Development training. Our secondary aim was to identify perceived barriers and enablers experienced by CTs in the translation of newly acquired skills into the workplace.

Design/measurements: Survey and semi-structured interviews administered post-training.

Setting: Large metropolitan academic hospital in Canada. Fifteen (83%) of CTs completed the survey and 6 (40%) were interviewed. Participants were 38 years old (avg), female (80%), physicians (87%), nurse practitioners (13%), and in practice 8 years (avg).

Results: One-hundred percent of participants would recommend the course to colleagues, believing it increased their SICS teaching quality and comfort to teach this topic in varied settings. Post-training, 90% of cohort 1 and 0% of cohort 2 taught SICS in workshops. Seventy percent of cohort 1 and 60% of cohort 2 taught SICS at the bedside across 10 specialties and interdisciplinary groups. Top cited teaching enablers were funding, protected time, and administrative support. All participants reported being likely to teach a workshop within the year. Eighty percent reported training increased their comfort to lead such conversations and 67% reported more frequently engaging in them. Qualitative analysis revealed that successful implementation requires SICS teaching to be valued at every level of the institution.

Conclusion: Investing in faculty development for a group of CTs led to increased confidence in teaching about and having serious illness conversations and informed needs for a local community-of-practice primed to rapidly scale SICS teaching.

背景:严重疾病沟通技巧(SICS)是临床医生必须具备的基本能力。不幸的是,SICS教学并不是常规教学,许多临床医生教师(CTs)从未接受过如何教学的培训。我们资助了两组ct学习以证据为基础的SICS教学方法,以扩展这类培训的统一方法。目的:本研究的主要目的是探讨完成VitalTalk教师发展培训后的CT经验和对SICS教学的态度。我们的第二个目标是确定在将新获得的技能转化为工作场所时,ct所经历的感知障碍和推动因素。设计/测量:培训后进行的调查和半结构化访谈。环境:加拿大大型大都市学术医院。15名(83%)ct完成了调查,6名(40%)ct接受了访谈。参与者年龄38岁(平均年龄),女性(80%),医生(87%),执业护士(13%),执业8年(平均年龄)。结果:100%的参与者会向同事推荐这门课程,他们相信在不同的环境中教授这一主题可以提高他们的物理物理教学质量和舒适度。培训结束后,90%的队列1和0%的队列2在研讨会上教授SICS。70%的队列1和60%的队列2在10个专业和跨学科小组的床边教授SICS。被引用最多的教学促进因素是资金、保护时间和行政支持。所有的参与者都报告说,他们很可能在一年内教授一个讲习班。80%的人表示,训练让他们更能自如地进行此类对话,67%的人表示更频繁地进行此类对话。定性分析表明,成功的实施需要在机构的每个层面都重视SICS教学。结论:投资于一组ct的教师发展,增加了对教学的信心,并进行了严重疾病的对话,并为当地社区的实践需求做好了准备,以迅速扩大SICS教学规模。
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引用次数: 0
Place of Death of Cancer Patients Treated at a German Comprehensive Cancer Center. 在德国综合癌症中心治疗的癌症患者的死亡地点。
IF 1.3 Q4 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-05-22 eCollection Date: 2025-01-01 DOI: 10.1089/pmr.2024.0097
Julia Berendt, Maria Heckel, Christoph Ostgathe, Stephanie Stiel, Peter Stachura, Andreas Becker, Matthias W Beckmann, Susanne Gahr

Background: Public health research includes end-of-life care. Place of death is an indicator of end-of-life care quality.

Objective: We assessed the place of death of cancer patients treated at a Comprehensive Cancer Center (CCC), caring for an average of 2220 primary cases per year.

Methods: Dataset includes information on cancer patients who were treated at least once in a German CCC, died between 2009 and 2013, and for whom a place of death could be assigned. Data-reported following the "REporting of Studies Conducted Using Observational Routinely Collected Data" guideline-were retrieved from death registration and analyzed retrospectively. Descriptive analyses, frequency calculations, Pearson/Cramer's V chi-square tests, and t tests in SPSS 28.0 were used.

Results: A total of 5855 patients were analyzed (metastases n = 2830, 48.3%; recurrent cancer n = 1930, 33.1%). Finally, 3523 (60.2%) died in a clinical setting (CCC: 28.9%/other hospital: 31.3%). Patients who died in the CCC (mean age 66.3 years) were younger than those who died in other hospitals (mean age 67.8 years; p = 0.034) or at home (ø 70.2 years; p = 0.000). Cancer patients who died in the CCC (n = 1693) had over time a median of 356 contacts with specialized palliative care within 30 days before death (standard deviation [SD]: 319-377, mean 352). One-third of patients died within one year of diagnosis (p < 0.001). For patients dying in the CCC, the rate was even higher (50.6%, p < 0.001).

Conclusion: Even if treated in certified centers, CCC cancer patients have a high in-hospital mortality rate. The place of death reflects care structures and disease progression, highlighting the need for palliative care. As frequent death sites, CCCs should offer specialized palliative services. Further research is needed to better align the place of death with patient wishes.

背景:公共卫生研究包括临终关怀。死亡地点是临终关怀质量的一个指标。目的:我们评估在综合癌症中心(CCC)治疗的癌症患者的死亡地点,平均每年治疗2220例原发病例。方法:数据集包括2009年至2013年期间在德国CCC至少接受过一次治疗的癌症患者的信息,并且可以指定其死亡地点。按照“使用常规观察性收集数据进行研究报告”指南报告的数据从死亡登记中检索并进行回顾性分析。采用SPSS 28.0中的描述性分析、频率计算、Pearson/Cramer’s V卡方检验和t检验。结果:共分析5855例患者,其中转移癌2830例,占48.3%;复发癌1930例,占33.1%。最后,3523人(60.2%)在临床环境中死亡(CCC: 28.9%/其他医院:31.3%)。在CCC死亡的患者(平均年龄66.3岁)比在其他医院死亡的患者(平均年龄67.8岁,p = 0.034)或在家中死亡的患者(70.2岁,p = 0.000)年轻。在CCC中死亡的癌症患者(n = 1693)在死亡前30天内接受专业姑息治疗的中位数为356次(标准差[SD]: 319-377,平均352次)。三分之一的患者在诊断一年内死亡(p < 0.001)。对于死于CCC的患者,死亡率更高(50.6%,p < 0.001)。结论:即使在认证的中心接受治疗,CCC癌症患者的住院死亡率也很高。死亡地点反映了护理结构和疾病进展情况,突出了对姑息治疗的需求。中心作为常见的死亡地点,应提供专门的姑息治疗服务。需要进一步的研究来更好地将死亡地点与病人的愿望结合起来。
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引用次数: 0
Quality of Serious Illness Communication with Hospitalized Limited English Proficient Patients: A Mixed Methods Study. 住院有限英语熟练患者的重病沟通质量:一项混合方法研究。
IF 1.3 Q4 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-05-22 eCollection Date: 2025-01-01 DOI: 10.1089/pmr.2025.0005
Laura M Holdsworth, Samantha M R Kling, Marcy Winget, Heather Z Mui, Donn W Garvert, Darlene Veruttipong, Briththa Seevaratnam, Sonia Harris, Winifred Teuteberg

Background: The Serious Illness Conversation Guide was developed to support high quality goals of care conversations with seriously ill patients; however, guide implementation for patients with limited English proficiency (LEP) has not been studied. This evaluation aimed to explore serious illness conversations with hospitalized LEP patients, defined as those with a non-English language documented, from clinician and interpreter perspectives; and assess differences in documentation in the electronic medical record (EMR) as a quality improvement effort.

Methods: Parallel mixed methods evaluation including thematic analysis of observations and interviews with medical interpreters (n = 14), occupational therapists (n = 9), registered dietitians (n = 6), and resident physicians (n = 3) of a quaternary academic hospital in the United States. Comparison of EMR documentation for hospital admissions with English proficient (N = 7396) and LEP patients (N = 2326).

Results: Six themes characterized serious illness communication and guide use with LEP patients. As compared to other clinical encounters, both interpreters and clinicians perceived serious illness communication as unique. Both groups acknowledged that interpreters convey meaning, though being an effective voice of the clinician required advanced preparation of the interpreter, even when the guide was used. There were no differences in documentation between the groups (4.7% (345/7396) versus 5.4% (126/2326); p = 0.21).

Conclusions: Even when the guide is used, there may be differences in serious illness communication quality with LEP patients depending on how clinicians engage with the guide and interpreter preparation. The guide may be a method to enhance communication quality, but for LEP patients, requires the parallel implementation of workflows that support high-quality communication.

背景:制定《重症对话指南》是为了支持与重症患者进行高质量护理对话的目标;然而,指南对英语水平有限的患者(LEP)的实施还没有研究。本评估旨在从临床医生和口译员的角度探讨与住院LEP患者(定义为非英语语言记录的患者)的严重疾病对话;并评估电子病历(EMR)文件中的差异,作为质量改进工作。方法:平行混合方法评估,包括对美国一家第四学术医院的医学口译员(n = 14)、职业治疗师(n = 9)、注册营养师(n = 6)和住院医师(n = 3)的观察结果进行专题分析和访谈。住院英语熟练患者(N = 7396)和LEP患者(N = 2326) EMR记录的比较结果:LEP患者大病沟通和指导使用的六个主题。与其他临床接触相比,口译员和临床医生都认为重症沟通是独特的。两组都承认口译员传达了意义,尽管作为临床医生的有效声音需要口译员的高级准备,即使在使用指南时也是如此。两组间的文献记录无差异(4.7% (345/7396)vs 5.4% (126/2326);P = 0.21)。结论:即使使用了指南,与LEP患者的严重疾病沟通质量也可能存在差异,这取决于临床医生如何参与指南和口译准备。该指南可能是一种提高通信质量的方法,但对于LEP患者,需要并行实现支持高质量通信的工作流程。
{"title":"Quality of Serious Illness Communication with Hospitalized Limited English Proficient Patients: A Mixed Methods Study.","authors":"Laura M Holdsworth, Samantha M R Kling, Marcy Winget, Heather Z Mui, Donn W Garvert, Darlene Veruttipong, Briththa Seevaratnam, Sonia Harris, Winifred Teuteberg","doi":"10.1089/pmr.2025.0005","DOIUrl":"10.1089/pmr.2025.0005","url":null,"abstract":"<p><strong>Background: </strong>The Serious Illness Conversation Guide was developed to support high quality goals of care conversations with seriously ill patients; however, guide implementation for patients with limited English proficiency (LEP) has not been studied. This evaluation aimed to explore serious illness conversations with hospitalized LEP patients, defined as those with a non-English language documented, from clinician and interpreter perspectives; and assess differences in documentation in the electronic medical record (EMR) as a quality improvement effort.</p><p><strong>Methods: </strong>Parallel mixed methods evaluation including thematic analysis of observations and interviews with medical interpreters (<i>n</i> = 14), occupational therapists (<i>n</i> = 9), registered dietitians (<i>n</i> = 6), and resident physicians (<i>n</i> = 3) of a quaternary academic hospital in the United States. Comparison of EMR documentation for hospital admissions with English proficient (<i>N</i> = 7396) and LEP patients (<i>N</i> = 2326).</p><p><strong>Results: </strong>Six themes characterized serious illness communication and guide use with LEP patients. As compared to other clinical encounters, both interpreters and clinicians perceived serious illness communication as unique. Both groups acknowledged that interpreters convey meaning, though being an effective voice of the clinician required advanced preparation of the interpreter, even when the guide was used. There were no differences in documentation between the groups (4.7% (345/7396) versus 5.4% (126/2326); <i>p</i> = 0.21).</p><p><strong>Conclusions: </strong>Even when the guide is used, there may be differences in serious illness communication quality with LEP patients depending on how clinicians engage with the guide and interpreter preparation. The guide may be a method to enhance communication quality, but for LEP patients, requires the parallel implementation of workflows that support high-quality communication.</p>","PeriodicalId":74394,"journal":{"name":"Palliative medicine reports","volume":"6 1","pages":"282-290"},"PeriodicalIF":1.3,"publicationDate":"2025-05-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC12410327/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145016868","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Quality Improvement Initiative to Improve Uptake of an Alternative Call Management Strategy for Home-Based Hospice Care. 质量改进倡议,以提高对居家安宁疗护的替代电话管理策略的吸收。
IF 1.3 Q4 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-05-19 eCollection Date: 2025-01-01 DOI: 10.1089/pmr.2024.0107
Winnie Choo, Zhi Zheng Yeo, Xiang Yi Chen, Lily Li, Lan Miao, Xiao Juan Lyu, Poh Heng Chong

Background: In home-based hospice care, frontline nurses frequently need to take unscheduled incoming calls while out in the field. This interrupts critical tasks and disrupts patient rapport, potentially lowering care quality for patients. At HCA Hospice in Singapore, the 30 frontline nurses could receive up to 135 calls/day. In mitigation, a telemedicine call-center system (MediHELP) was conceived in September 2023 for frontline nurses to divert incoming calls to a dedicated team for timely management remotely. However, call diversion to MediHELP remained low. A Quality Improvement project (December 2023-July 2024) was designed to catalyze the process change.

Methods: Using the plan-do-study-act (PDSA) model, we aimed to increase call diversion rates to MediHELP by 50%. Initial root cause analysis, corroborated with surveys and focus groups, revealed key challenges: inconsistent processes, inconvenient diversion procedures, and lack of awareness. The first PDSA cycle focused on developing a standardized communication protocol with nurse input, while the second cycle broadened operational hours and improved outreach efforts. Outcomes were evaluated by examining call diversion rates and conducting feedback surveys among stakeholders to assess confidence in the MediHELP team and perception of its effectiveness.

Results: Implementations led to a significant increase in call diversions (from 11% to 65%), achieving 600 calls per month within six months, passing the targeted diversion rate of 50%. Home care nurses reported increased confidence with the MediHELP team, improvement in its perceived effectiveness, and acknowledged that call diversion had led to less stress and greater focus at work.

Conclusion: Successful implementation of a new initiative that reduced nurse burden was achieved by addressing workflow barriers. This initiative could support the future expansion of home care capacity. Additionally, MediHELP services would be extended to patients under day-hospice support within the organization.

背景:在以家庭为基础的临终关怀中,一线护士在外出时经常需要接听计划外的来电。这会中断关键任务,破坏患者之间的融洽关系,潜在地降低患者的护理质量。在新加坡的HCA临终关怀医院,30名一线护士每天可以接到多达135个电话。为了缓解这种情况,2023年9月,一个远程医疗呼叫中心系统(MediHELP)被构想出来,用于一线护士将来电转移到一个专门的团队,以便及时进行远程管理。然而,呼叫转移到MediHELP仍然很低。质量改进项目(2023年12月至2024年7月)旨在促进流程变更。方法:采用计划-行动-研究-行动(PDSA)模型,我们的目标是将MediHELP的呼叫转移率提高50%。最初的根本原因分析,与调查和焦点小组相印证,揭示了关键的挑战:不一致的流程,不方便的转移程序,以及缺乏意识。第一个PDSA周期侧重于制定有护士投入的标准化通信协议,而第二个周期则扩大了业务时间并改进了外联工作。通过检查呼叫转移率和在利益相关者中进行反馈调查来评估结果,以评估对MediHELP团队的信心和对其有效性的看法。结果:实施后呼叫分流率显著提升(从11%提升至65%),6个月内达到每月600个呼叫,超过了50%的目标分流率。家庭护理护士报告说,他们对MediHELP团队的信心增加了,对其有效性的感知有所改善,并承认电话转移减少了工作压力,提高了工作注意力。结论:通过解决工作流程障碍,成功实施了一项减少护士负担的新举措。这一举措可以支持未来家庭护理能力的扩大。此外,医疗救助服务将扩大到在组织内接受日间临终关怀支助的病人。
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Palliative medicine reports
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