Pub Date : 2023-12-01Epub Date: 2022-03-16DOI: 10.1024/0300-9831/a000752
Torsten Bohn, Volker Böhm, Joanna Dulińska-Litewka, Jean-Francois Landrier, Diána Bánáti, Omer Kucuk, Patrick Borel, Jose A Canas, Ralph Rühl
{"title":"Is vitamin A an antioxidant?","authors":"Torsten Bohn, Volker Böhm, Joanna Dulińska-Litewka, Jean-Francois Landrier, Diána Bánáti, Omer Kucuk, Patrick Borel, Jose A Canas, Ralph Rühl","doi":"10.1024/0300-9831/a000752","DOIUrl":"10.1024/0300-9831/a000752","url":null,"abstract":"","PeriodicalId":74544,"journal":{"name":"Proceedings of the Human Factors and Ergonomics Society ... Annual Meeting. Human Factors and Ergonomics Society. Annual meeting","volume":"56 1","pages":"481-482"},"PeriodicalIF":2.3,"publicationDate":"2023-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87331446","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-07DOI: 10.1177/21695067231192596
Jimmy Uba, Joseph Nuamah
Studies have shown that work-related stress is one of the causes of employee burnout, fatigue, and cognitive dysfunction, among other negative effects. Physiological features have been used to investigate stress, but more knowledge is needed in understanding physiological indicators of work-related stress. Moreover, to the best of our knowledge, no study is available that integrates both pupillometry and heart rate in investigating work-related stress. We, therefore, utilized task-evoked pupillary response (TEPR) from pupillometry and heart rate (HR), in the assessment of physiological responses of 32 subjects during the performance of Multi-Attribute Task Battery-II consisting of working baseline and stress conditions. A comparison of results of both conditions showed that TEPR and mean HR significantly increased during stress condition, as compared to working baseline condition. These results are attributed to the work related-stressors integrated in our study, thereby bolstering the applicability of heart rate and pupillometry in studies of work-related stress.
{"title":"Investigating Human Physiological Responses to Work-Related Stress","authors":"Jimmy Uba, Joseph Nuamah","doi":"10.1177/21695067231192596","DOIUrl":"https://doi.org/10.1177/21695067231192596","url":null,"abstract":"Studies have shown that work-related stress is one of the causes of employee burnout, fatigue, and cognitive dysfunction, among other negative effects. Physiological features have been used to investigate stress, but more knowledge is needed in understanding physiological indicators of work-related stress. Moreover, to the best of our knowledge, no study is available that integrates both pupillometry and heart rate in investigating work-related stress. We, therefore, utilized task-evoked pupillary response (TEPR) from pupillometry and heart rate (HR), in the assessment of physiological responses of 32 subjects during the performance of Multi-Attribute Task Battery-II consisting of working baseline and stress conditions. A comparison of results of both conditions showed that TEPR and mean HR significantly increased during stress condition, as compared to working baseline condition. These results are attributed to the work related-stressors integrated in our study, thereby bolstering the applicability of heart rate and pupillometry in studies of work-related stress.","PeriodicalId":74544,"journal":{"name":"Proceedings of the Human Factors and Ergonomics Society ... Annual Meeting. Human Factors and Ergonomics Society. Annual meeting","volume":"56 8","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135539558","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-07DOI: 10.1177/21695067231192588
Katherine R. Garcia, Jeremiah Ammons, Xiangrui Xu, Jing Chen
As new communication technologies emerge, social media continues to grow rapidly and falls into users' hands. However, social media also brings new forms of phishing attacks compared to conventional email phishing and desires new forms of anti-phishing intervention including user training. To tackle this problem, we investigated the efficacy of current email training techniques for phishing scams on Instagram Shop advertisements. Participants were tasked to rate how likely they would recommend an office product in Instagram Shop to their boss based on how legitimate the advertisement (ad) appeared. Our results indicated that shoppers’ experience with Instagram influenced their ability to distinguish between phishing and legitimate ads. However, more-frequent Instagram users did not have a decreased susceptibility to phishing than less-frequent users, and the current training techniques had no effect on participants’ ratings of phishing and legitimate ads. Future studies may explore other training methods, such as including feedback to participants.
{"title":"Phishing in Social Media: Investigating Training Techniques on Instagram Shop","authors":"Katherine R. Garcia, Jeremiah Ammons, Xiangrui Xu, Jing Chen","doi":"10.1177/21695067231192588","DOIUrl":"https://doi.org/10.1177/21695067231192588","url":null,"abstract":"As new communication technologies emerge, social media continues to grow rapidly and falls into users' hands. However, social media also brings new forms of phishing attacks compared to conventional email phishing and desires new forms of anti-phishing intervention including user training. To tackle this problem, we investigated the efficacy of current email training techniques for phishing scams on Instagram Shop advertisements. Participants were tasked to rate how likely they would recommend an office product in Instagram Shop to their boss based on how legitimate the advertisement (ad) appeared. Our results indicated that shoppers’ experience with Instagram influenced their ability to distinguish between phishing and legitimate ads. However, more-frequent Instagram users did not have a decreased susceptibility to phishing than less-frequent users, and the current training techniques had no effect on participants’ ratings of phishing and legitimate ads. Future studies may explore other training methods, such as including feedback to participants.","PeriodicalId":74544,"journal":{"name":"Proceedings of the Human Factors and Ergonomics Society ... Annual Meeting. Human Factors and Ergonomics Society. Annual meeting","volume":"74 9","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135539698","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-07DOI: 10.1177/21695067231192224
Jessica Williams, Rhyse Bendell, Stephen M. Fiore, Florian Jentsch
Video gaming experience has been found to impact behavior and performance on experimental tasks, can influence cognitive processes, and may even transfer to proficiency in novel tasks. There is a growing need for an empirically validated generalizable tool that can capture differences in participants gaming experience due to the growing representation of regular video gamers, and the proliferation of gamified, simulated task environments. The analyses reported here examine the factor loadings of a general Video Game Experience Measure (VGEM) designed to tap facets of gaming experience that can distinguish non-gamers from gamers and is also sensitive to varying levels of proficiency. Results from exploratory and confirmatory factor analyses find support for a five-factor model capturing: Game-skill Confidence, Gaming Lifespan, Gaming Intensity, Gaming Frequency, and Gamer Self-efficacy. These findings are discussed in the context of how the VGEM can support research using gamified task environments requiring the study of cognition and collaboration.
{"title":"Factor Analysis of a Generalized Video Game Experience Measure","authors":"Jessica Williams, Rhyse Bendell, Stephen M. Fiore, Florian Jentsch","doi":"10.1177/21695067231192224","DOIUrl":"https://doi.org/10.1177/21695067231192224","url":null,"abstract":"Video gaming experience has been found to impact behavior and performance on experimental tasks, can influence cognitive processes, and may even transfer to proficiency in novel tasks. There is a growing need for an empirically validated generalizable tool that can capture differences in participants gaming experience due to the growing representation of regular video gamers, and the proliferation of gamified, simulated task environments. The analyses reported here examine the factor loadings of a general Video Game Experience Measure (VGEM) designed to tap facets of gaming experience that can distinguish non-gamers from gamers and is also sensitive to varying levels of proficiency. Results from exploratory and confirmatory factor analyses find support for a five-factor model capturing: Game-skill Confidence, Gaming Lifespan, Gaming Intensity, Gaming Frequency, and Gamer Self-efficacy. These findings are discussed in the context of how the VGEM can support research using gamified task environments requiring the study of cognition and collaboration.","PeriodicalId":74544,"journal":{"name":"Proceedings of the Human Factors and Ergonomics Society ... Annual Meeting. Human Factors and Ergonomics Society. Annual meeting","volume":"60 7","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135539856","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-01DOI: 10.1177/21695067231194328
Carl J. Pearson
In the Single Usability Metric benchmarking method, the calculation of completion rates creates a bias for completion rates by ignoring the z-score transform that is conducted for satisfaction and time-on-task measures. This artificially inflates all ‘good’ scores and marks some ‘poor’ scores as ‘good’. This paper discusses two methods to augment the SUM so that it will accurately calculate completion rates into the final SUM score.
{"title":"A Completion Rate Conundrum: Reducing bias in the Single Usability Metric","authors":"Carl J. Pearson","doi":"10.1177/21695067231194328","DOIUrl":"https://doi.org/10.1177/21695067231194328","url":null,"abstract":"In the Single Usability Metric benchmarking method, the calculation of completion rates creates a bias for completion rates by ignoring the z-score transform that is conducted for satisfaction and time-on-task measures. This artificially inflates all ‘good’ scores and marks some ‘poor’ scores as ‘good’. This paper discusses two methods to augment the SUM so that it will accurately calculate completion rates into the final SUM score.","PeriodicalId":74544,"journal":{"name":"Proceedings of the Human Factors and Ergonomics Society ... Annual Meeting. Human Factors and Ergonomics Society. Annual meeting","volume":"26 3","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135272706","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-01DOI: 10.1177/21695067231199682
Caterina B Azzarello, Dave B Miller, Ben D Sawyer, Joanna E Lewis
Individuated font selection, which can increase text reading speed, may be able to increase mathematical expression reading speed and influence reasoning accuracy. To investigate whether the same font that increases a participant’s reading speed enhances mathematical reading, we compared their speed in evaluating mathematical expressions as true or false presented in their fastest reading font as determined by empirical test and with a control font, Times Roman. Participants were faster in completing mathematical problems when using typography selected for individual readability, but no difference occurred in task accuracy, matching patterns previously seen in interlude reading. Future research should assess the impact of elements of time pressure, math complexity, numeric versus text-based questions, and associated math anxiety.
{"title":"Format Readability Enhancing In Basic Mathematical Operations","authors":"Caterina B Azzarello, Dave B Miller, Ben D Sawyer, Joanna E Lewis","doi":"10.1177/21695067231199682","DOIUrl":"https://doi.org/10.1177/21695067231199682","url":null,"abstract":"Individuated font selection, which can increase text reading speed, may be able to increase mathematical expression reading speed and influence reasoning accuracy. To investigate whether the same font that increases a participant’s reading speed enhances mathematical reading, we compared their speed in evaluating mathematical expressions as true or false presented in their fastest reading font as determined by empirical test and with a control font, Times Roman. Participants were faster in completing mathematical problems when using typography selected for individual readability, but no difference occurred in task accuracy, matching patterns previously seen in interlude reading. Future research should assess the impact of elements of time pressure, math complexity, numeric versus text-based questions, and associated math anxiety.","PeriodicalId":74544,"journal":{"name":"Proceedings of the Human Factors and Ergonomics Society ... Annual Meeting. Human Factors and Ergonomics Society. Annual meeting","volume":"26 2","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135272707","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-31DOI: 10.1177/21695067231192533
Joseph Yun-Ming Kim, Richard Stone, M. Susan Hallbeck, Hamid Norasi
Exoskeletons are ergonomic devices that can support workers to improve performance and worker safety. This study created an apparatus that simulated a head-and-neck exoskeleton designed for surgeons to test the effects of varying tension forces on muscle activation (splenius capitis, splenius cervices, and erector spinae), body part discomfort, dexterity, cognition, and overall usability of the device. Eight participants were involved in twelve trials over two days and held static postures (looking down at 45° or 90°) for 20 minutes with 10-minute breaks between trials. Six trials utilized tension forces, which were recorded every two minutes and then averaged for each trial. A bivariate regression analysis ( on each metric vs. average tension forces demonstrated that increasing tension forces led to decreased muscle activity of the left splenius capitis, change in general body pain, change in neck discomfort, and the rate of discomfort developing, and improved usability scores.
{"title":"The Effects of Variable Tension Forces on Exoskeletons’ Effectiveness","authors":"Joseph Yun-Ming Kim, Richard Stone, M. Susan Hallbeck, Hamid Norasi","doi":"10.1177/21695067231192533","DOIUrl":"https://doi.org/10.1177/21695067231192533","url":null,"abstract":"Exoskeletons are ergonomic devices that can support workers to improve performance and worker safety. This study created an apparatus that simulated a head-and-neck exoskeleton designed for surgeons to test the effects of varying tension forces on muscle activation (splenius capitis, splenius cervices, and erector spinae), body part discomfort, dexterity, cognition, and overall usability of the device. Eight participants were involved in twelve trials over two days and held static postures (looking down at 45° or 90°) for 20 minutes with 10-minute breaks between trials. Six trials utilized tension forces, which were recorded every two minutes and then averaged for each trial. A bivariate regression analysis ( on each metric vs. average tension forces demonstrated that increasing tension forces led to decreased muscle activity of the left splenius capitis, change in general body pain, change in neck discomfort, and the rate of discomfort developing, and improved usability scores.","PeriodicalId":74544,"journal":{"name":"Proceedings of the Human Factors and Ergonomics Society ... Annual Meeting. Human Factors and Ergonomics Society. Annual meeting","volume":"37 19","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135863557","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-31DOI: 10.1177/21695067231192695
Rune Stensrud, Sigmund Valaker
We introduce principles for designing collaboration among special operation forces (SOF) and future non-human intelligent collaborators (NICs), focusing on interdependence and emergent dynamics of workflow. We discuss a dynamic mixed-initiative human-autonomy teaming (HAT) coordination concept, where multiple military SOF teams collaborate together with autonomous capabilities. We argue that effective tactical actions requires shift of coordination forms, i.e. who is enacting coordination functions, which in military command and control (C2) terminology is formalized as coordination authority. Coordination forms could shift according to a set of requirements and we discuss how to elicit experiences of such coordination from simulated missions where human teammates and/or NICs have had to make choices of coordination form. We formulate a set of hypotheses remaining to be empirically analyzed. We draw on collaboration research investigating socio-technical systems where machine teammates collaborate with human teammates to achieve a common goal.
{"title":"Design of a trusted shift of Coordination Forms: Supporting Collaboration to handle future non-human intelligent collaborators (NICs)","authors":"Rune Stensrud, Sigmund Valaker","doi":"10.1177/21695067231192695","DOIUrl":"https://doi.org/10.1177/21695067231192695","url":null,"abstract":"We introduce principles for designing collaboration among special operation forces (SOF) and future non-human intelligent collaborators (NICs), focusing on interdependence and emergent dynamics of workflow. We discuss a dynamic mixed-initiative human-autonomy teaming (HAT) coordination concept, where multiple military SOF teams collaborate together with autonomous capabilities. We argue that effective tactical actions requires shift of coordination forms, i.e. who is enacting coordination functions, which in military command and control (C2) terminology is formalized as coordination authority. Coordination forms could shift according to a set of requirements and we discuss how to elicit experiences of such coordination from simulated missions where human teammates and/or NICs have had to make choices of coordination form. We formulate a set of hypotheses remaining to be empirically analyzed. We draw on collaboration research investigating socio-technical systems where machine teammates collaborate with human teammates to achieve a common goal.","PeriodicalId":74544,"journal":{"name":"Proceedings of the Human Factors and Ergonomics Society ... Annual Meeting. Human Factors and Ergonomics Society. Annual meeting","volume":"2017 19","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135813327","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-31DOI: 10.1177/21695067231192652
Kristopher Korbelak, Kevin Zish, Daniel Endres
Using a computer-based face matching task we objectively measured face matching performance (reaction time, sensitivity, accuracy) as a function of prior identity source type (Artificial Intelligence (AI), human, none), prior information accuracy (accurate, inaccurate) and task difficulty (high, low) in professional screeners. Participants were required to judge how similar they thought a pair of faces were, to decide whether the faces in each pair were the same person, and then to judge the difficulty of that decision. Professional screeners were more accurate, faster, and, more sensitive when normative task difficulty was low. Professional screeners were also more accurate, faster, and more sensitive when prior identity source information was accurate. There was no main effect of prior identity source type on performance (there was a trend-level effect). Face matching accuracy positively correlated with normative data from non-professional screeners. Professional screeners were more accurate 80.6% of the time, compared to non-professional screeners.
{"title":"Face Matching as a Function of Prior Identity Information in Professional Screeners","authors":"Kristopher Korbelak, Kevin Zish, Daniel Endres","doi":"10.1177/21695067231192652","DOIUrl":"https://doi.org/10.1177/21695067231192652","url":null,"abstract":"Using a computer-based face matching task we objectively measured face matching performance (reaction time, sensitivity, accuracy) as a function of prior identity source type (Artificial Intelligence (AI), human, none), prior information accuracy (accurate, inaccurate) and task difficulty (high, low) in professional screeners. Participants were required to judge how similar they thought a pair of faces were, to decide whether the faces in each pair were the same person, and then to judge the difficulty of that decision. Professional screeners were more accurate, faster, and, more sensitive when normative task difficulty was low. Professional screeners were also more accurate, faster, and more sensitive when prior identity source information was accurate. There was no main effect of prior identity source type on performance (there was a trend-level effect). Face matching accuracy positively correlated with normative data from non-professional screeners. Professional screeners were more accurate 80.6% of the time, compared to non-professional screeners.","PeriodicalId":74544,"journal":{"name":"Proceedings of the Human Factors and Ergonomics Society ... Annual Meeting. Human Factors and Ergonomics Society. Annual meeting","volume":"32 20","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135863426","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-31DOI: 10.1177/21695067231192717
Molly E. Laird, Nassif Rayess, Megan O. Conrad
Hospital patients often develop pressure injuries when lying in bed for an extended time due to relatively high contact pressures breaking down skin tissues. Pressure injuries adversely affect patients by potentially leading to infection and creating advanced health risks. Our prior research identified children experience highest risk of pressure ulcer in the head region. Thus, this study aimed to gather pressure data and create a corresponding model relating foam material properties to predicted interface pressure between the head and a foam mattress overlay surface. Research findings provide data guiding clinicians and designers to mattresses with material properties capable of reducing the incidence of pressure ulcers in children and adults.
{"title":"A Mathematical Model Relating Foam Material Properties to Heightened Interface Pressure between a Human and Mattress Surface","authors":"Molly E. Laird, Nassif Rayess, Megan O. Conrad","doi":"10.1177/21695067231192717","DOIUrl":"https://doi.org/10.1177/21695067231192717","url":null,"abstract":"Hospital patients often develop pressure injuries when lying in bed for an extended time due to relatively high contact pressures breaking down skin tissues. Pressure injuries adversely affect patients by potentially leading to infection and creating advanced health risks. Our prior research identified children experience highest risk of pressure ulcer in the head region. Thus, this study aimed to gather pressure data and create a corresponding model relating foam material properties to predicted interface pressure between the head and a foam mattress overlay surface. Research findings provide data guiding clinicians and designers to mattresses with material properties capable of reducing the incidence of pressure ulcers in children and adults.","PeriodicalId":74544,"journal":{"name":"Proceedings of the Human Factors and Ergonomics Society ... Annual Meeting. Human Factors and Ergonomics Society. Annual meeting","volume":"63 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135928434","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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