Proceedings of the Human Factors and Ergonomics Society ... Annual Meeting. Human Factors and Ergonomics Society. Annual meeting最新文献

Patient safety event (PSE) reports, which document incidents that compromise patient safety, are fundamental for improving healthcare quality. Accurate classification of these reports is crucial for analyzing trends, guiding interventions, and supporting organizational learning. However, this process is labor-intensive due to the high volume and complex taxonomy of reports. Previous work has shown that machine learning (ML) can automate PSE report classification; however, its success depends on large manually-labeled datasets. This study leverages Active Learning (AL) strategies with human expertise to streamline PSE-report labeling. We utilize pool-based AL sampling to selectively query reports for human annotation, developing a robust dataset for training ML classifiers. Our experiments demonstrate that AL significantly outperforms random sampling in accuracy across various text representations, reducing the need for labeled samples by 24% to 69%. Based on these findings, we suggest that incorporating AL strategies into PSE-report labeling can effectively reduce manual workload while maintaining high classification accuracy.

Trust and system reliability can influence a user's dependence on automated systems. This study aimed to investigate how increases and decreases in automation reliability affect users' trust in these systems and how these changes in trust are associated with users' dependence on the system. Participants completed a color identification task with the help of an automated aid, where the reliability of this aid either increased from 50% to 100% or decreased from 100% to 50% as the task progressed, depending on which group the participants were assigned to. Participants' trust, self-confidence, and dependence on the system were measured throughout the experiment. There were no differences in trust between the two groups throughout the experiment; however, participants' dependence behavior did follow system reliability. These findings highlight that trust is not always correlated with system reliability, and that although trust can often influence dependence, it does not always determine it.

The transition period from automation to manual, known as the takeover process, presents challenges for drivers due to the deficiency in collecting requisite contextual information. The current study collected drivers' eye movement in a simulated takeover experiment, and their Situation Awareness (SA) was assessed using the Situation Awareness Global Assessment Technique (SAGAT) method. The drivers' Stationary Gaze Entropy (SGE) was calculated based on the percentages of time they spent on six pre-defined Areas of Interests (AOIs). Three critical time windows were extracted by using the takeover alert time spot and the hazard perceived time spot. The result indicated that drivers with higher SAGAT scores would spread their attention among multiple AOIs. Also, drivers' SGE and SA have a linear relationship only at the last time window (hazard perceived to the end) wherein SGE potentially functions as an evaluative metric for assessing SA in the future.

Uncrewed Aerial Systems (UAS) show promise in urban air transport, package delivery, and emergency services. UAS efficiency can be significantly improved by having multiple operators (m) managing a greater number of vehicles (N), or the m:N architecture of operation. The current study investigates how workload affects operators' task-allocation decision-making and the potential mediating effects of two crucial human factors, trust and self-confidence. In the context of a simulated UAS package-delivery task under the m:N architecture, two groups of participants with different levels of expertise in UAS operation will be recruited: UAS pilots and university students. Each participant will watch two sets of videos with different work-load manipulations and report their preferred task-allocation strategy for various subtasks. Measures of perceived workload, trust, and self-confidence will be conducted after each video session. Findings will inform optimizing task-allocation designs for UAS missions, considering operators' decision-making needs and expertise disparities.