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Effective leadership behaviour: leading "the third way" from a primary care group perspective. A study of leadership constructs elicited from members of primary care group management boards. 有效的领导行为:从初级保健小组的角度领导“第三条道路”。从初级保健集团管理委员会成员中引出的领导结构研究。
Pub Date : 2001-01-01 DOI: 10.1108/02689230110386515
Anna Gaughan
The UK National Health Service (NHS) is undergoing cataclysmic change following the election of the first Labour Government in 18 years. This is primarily embodied in the implementation of the White Paper The New NHS Modern-Dependable, which has resulted in the creation of primary care groups (PCGs) and primary care trusts (PCTs). The task facing both PCGs and PCTs is a radically new and complex one, requiring a new set of leadership skills to the traditional command and control style management. Leadership theories have evolved over the past 70 years. However, it was not until the 1980s that a major change in the paradigm of thinking around what is the nature of leadership occurred. The interaction between the leader and his/her followers is explored in what has become known as transformational leadership theories, developed by Bass and Avolio. Recent studies have, however, questioned the applicability of leadership models derived in the USA, to other cultures. This paper explores the leadership behaviours required for the management boards of PCGs and PCTs. A qualitative research method "Grounded Theory" approach was chosen for this study of leadership. The Repertory Grid technique was used to collect data. There are a number of implications arising from the findings of this study for both leadership models in general, and more specifically, for the development of leadership skills in both PCGs and PCTs.
继18年来第一个工党政府当选后,英国国家医疗服务体系(NHS)正在经历灾难性的变化。这主要体现在白皮书的实施,新的NHS现代可靠,这导致了初级保健小组(pcg)和初级保健信托(pct)的创建。pcg和pct面临的任务是一个全新的、复杂的任务,需要一套新的领导技能来取代传统的命令和控制式管理。领导力理论在过去70年里不断发展。然而,直到20世纪80年代,关于领导力本质的思考范式才发生了重大变化。领导者和他/她的追随者之间的互动在巴斯和阿沃里奥提出的变革型领导理论中得到了探讨。然而,最近的研究对源自美国的领导模式在其他文化中的适用性提出了质疑。本文探讨了pcg和pct管理委员会所需的领导行为。本研究采用定性研究方法“扎根理论”方法进行领导力研究。采用存储网格技术收集数据。本研究的发现对两种领导模式都有一些启示,更具体地说,对pcg和pct的领导技能发展有一些启示。
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引用次数: 33
First wave PMS pilots: a critical analysis of documentation. 第一波PMS试点:对文件的批判性分析。
Pub Date : 2001-01-01 DOI: 10.1108/02689230110403812
V. Allgar, B. Leese, P. Heywood, R. Walker
Contracts and interim local evaluation reports for the 14 first wave PMS pilots in Northern and Yorkshire region were analysed by documentary analysis. Both contracts and reports were found to vary considerably in size and scope. Most contracts contained aims and objectives that were too broad or vague to guide project management and they lacked useful milestones. This made it difficult to identify criteria for measuring success. The local evaluation reports were also of variable quality. It is recommended that contracts should be accompanied by a development plan containing specific objectives, timescale and process for implementation as well as an evaluation strategy. The relative importance of different targets should be agreed and specified at the outset, to allow weighting of partial success, where some objectives, but not others, are achieved. Project milestones would be made explicit and measurable in the development plan. More clarity in contracts and evaluation for future pilots is essential.
通过文献分析分析了北部和约克郡地区14个第一波PMS试点的合同和临时当地评估报告。发现合同和报告在规模和范围上差别很大。大多数合同包含的目的和目标过于宽泛或模糊,无法指导项目管理,而且它们缺乏有用的里程碑。这使得很难确定衡量成功的标准。地方评价报告的质量也参差不齐。建议合同应附有一项发展计划,其中载有具体目标、时间表和执行过程以及评价战略。应在一开始就商定和具体说明不同目标的相对重要性,以便在实现某些目标而没有实现其他目标的情况下对部分成功进行加权。项目里程碑将在开发计划中明确并可测量。对于未来的飞行员来说,更清晰的合同和评估是至关重要的。
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引用次数: 2
The Norwegian approach to integrated quality development 挪威的综合质量发展方法
Pub Date : 2001-01-01 DOI: 10.1108/02689230110394543
J. Øvretveit
The UK NHS quality proposals require all NHS organisations to develop an “integrated approach” to quality. In other countries, health care organisations are also working to ensure that the many different quality methods and systems used in health organisations do not duplicate or conflict with each other. The question this paper addresses is “what would an integrated approach to quality look like and how might managers and clinicians develop such an approach in their organisation?“ The findings from the Norwegian total quality management experiment in six hospitals were that TQM could not be applied in its pure form in public health care services to ensure integration. The paper draws on this research to describe these hospitals’ approach to integrate the different projects and systems which were stimulated by their initial quality programmes. The paper describes the ”integrated quality development" approach which characterised these programmes.
英国国民保健服务质量建议要求所有国民保健服务组织制定一种“综合方法”来提高质量。在其他国家,卫生保健组织也在努力确保卫生组织使用的许多不同的质量方法和系统不重复或相互冲突。本文提出的问题是“质量的综合方法是什么样子的,管理人员和临床医生如何在他们的组织中开发这样的方法?”“挪威在六家医院进行的全面质量管理实验的结果是,全面质量管理不能以其纯粹的形式应用于公共卫生保健服务,以确保一体化。本文借鉴了这项研究,描述了这些医院整合不同项目和系统的方法,这些项目和系统是由他们最初的质量计划刺激的。本文描述了这些项目的“综合质量发展”方法。
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引用次数: 22
Clinical governance and professional restratification in general practice. 全科医学临床治理与专业再造。
Pub Date : 2001-01-01 DOI: 10.1108/02689230110408060
K. Mahmood
Examines the professional stratification in general practice in the UK National Health Service. Looks in particular at the reforms implemented by New Labour--the introduction of primary care groups and their transition to primary care trusts. Concludes that the key to restratification lies in understanding the agenda being pursued.
检查在一般实践中的专业分层在英国国家卫生服务。特别关注新工党实施的改革——引入初级保健团体并向初级保健信托机构过渡。总结说,重新调整的关键在于理解正在推行的议程。
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引用次数: 8
EBM and risk: rhetorical resources in the articulation of professional identity. 循证医学与风险:职业认同表达中的修辞资源。
Pub Date : 2001-01-01 DOI: 10.1108/02689230110412326
James Alastair McLaughlin
Evidence-based medicine (EBM) has become a major theme within health care. This has fuelled a significant debate about its role in reducing risk and its possible impact on professional autonomy. Challenges arguments that propose that EBM is a threat to professional power and status by looking at how evidence, risk and professional knowledge come to have meaning. The objective is to deconstruct all three as discursive constructions whose meanings are malleable and embedded in social and power relations. By drawing on sociological debates about the social construction of evidence, risk and professional autonomy indicates the ways in which EBM is neither a rational alternative to the seemingly unending risks of contemporary medicine, nor in opposition to professional status. Instead it concludes by arguing that EBM and notions of risk are rhetorical resources in the articulation of professional autonomy and identity.
循证医学(EBM)已成为卫生保健领域的一个重要主题。这引发了一场关于它在降低风险方面的作用及其对职业自主可能产生的影响的重大辩论。通过研究证据、风险和专业知识是如何产生意义的,挑战那些认为循证医学是对专业权力和地位的威胁的论点。我们的目标是解构这三种话语结构,它们的意义是可塑的,嵌入在社会和权力关系中。通过借鉴关于证据、风险和专业自主的社会建构的社会学辩论,表明循证医学既不是对当代医学看似无休止的风险的理性替代,也不是对专业地位的反对。相反,它的结论是,循证医学和风险概念是表达职业自主和身份的修辞资源。
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引用次数: 26
Gatekeeping: a challenge in the management of primary care physicians. 把关:初级保健医生管理的挑战。
Pub Date : 2001-01-01 DOI: 10.1108/02689230110403795
R. Gross, H. Tabenkin, S. Brammli-Greenberg
Assesses the degree of self-reported implementation of gatekeeping in clinical practice, and gains insight into primary care physicians' attitudes toward gatekeeping and their perceptions of necessary conditions for implementation of gatekeeping in daily practice. A self-administered questionnaire was mailed to a national sample of 800 primary care physicians in Israel, with a response rate of 86 per cent. Multivariate analysis indicated that sick fund affiliation was the main predictor of self-reported implementation of gatekeeping, while specialty training predicted primary care physicians' attitude toward this role. Close communication with specialists, continuous medical education, and management support of physician decisions were identified by respondents as being important conditions for gatekeeping. Discusses strategies to gain the cooperation of primary care physicians, which is necessary for implementing an effective gatekeeping system.
评估临床实践中自我报告把关的实施程度,并深入了解初级保健医生对把关的态度以及他们对日常实践中实施把关的必要条件的看法。一份自我管理的问卷邮寄给了以色列800名初级保健医生的全国样本,回复率为86%。多变量分析表明,疾病基金隶属关系是自我报告的把关实施的主要预测因素,而专业培训预测初级保健医生对这一角色的态度。受访者认为,与专家的密切沟通、持续的医学教育和医生决策的管理支持是把关的重要条件。讨论了获得初级保健医生合作的策略,这是实施有效把关系统所必需的。
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引用次数: 1
Direct integrative practice, time constraints and reactive strategy: an examination of GP therapists' perceptions of their complementary medicine. 直接综合实践,时间限制和反应策略:全科医生的看法,他们的补充医学的检查。
Pub Date : 2001-01-01 DOI: 10.1108/EUM0000000005921
J. Adams
There has been a movement towards integrating complementary and alternative medicine (CAM) into the NHS and a growing number of general practitioners (GPs) are personally practising CAM to treat their NHS patients (direct integrative practice). While research has begun to examine DIP, time constraints and related issues--of importance not only to practitioners but also to those purchasing and planning health care--have not yet received in depth attention. In response this paper examines GP therapists' experiences of the clinical reality of their DIP. The analysis reveals how a lack of time is perceived by GP therapists as a serious constraint upon their CAM practice and also how they employ a number of strategies in an attempt to overcome such difficulties.
已经出现了一种将补充和替代医学(CAM)纳入NHS的运动,越来越多的全科医生(gp)亲自实践CAM来治疗他们的NHS患者(直接综合实践)。虽然已经开始研究DIP,但时间限制和相关问题————不仅对从业人员而且对购买和规划医疗保健的人都很重要————尚未得到深入关注。作为回应,本文考察了全科医生的临床经验,他们的DIP现实。分析揭示了GP治疗师如何将缺乏时间视为他们CAM实践的严重限制,以及他们如何采用一些策略来试图克服这些困难。
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引用次数: 14
Measuring the success of primary care organizations: is it possible? 衡量初级保健组织的成功:可能吗?
Pub Date : 2001-01-01 DOI: 10.1108/14777260110695518
B. Leese, K. Baxter, N. Goodwin, J. Scott, A. Mahon
Primary care in the UK has been the subject of numerous changes and reorganizations since 1990. Each innovation in organization, with the exception of fundholding, has been the subject of evaluation. However, the complexities of some innovations make the evaluation process problematic and this is further complicated by the trend towards central policy decision making being subject to local interpretation and implementation, by means of simultaneous devolution and centralization. This paper discusses the challenges and problems posed by attempting to evaluate these new organizations, particularly with regard to whether or not they can be considered to be "successful". It draws specifically on the national evaluation of the total purchasing pilots and indicates how the findings can be applied to primary care groups.
自1990年以来,英国的初级保健一直是许多变化和重组的主题。除了资金控制之外,组织中的每一项创新都是评估的主题。然而,一些创新的复杂性使评价过程出现问题,而中央政策决策受制于地方解释和执行的趋势,通过权力下放和集中同时进行,使问题进一步复杂化。本文讨论了试图评估这些新组织所带来的挑战和问题,特别是关于它们是否可以被认为是“成功的”。它特别借鉴了对总采购试点的国家评估,并指出如何将研究结果应用于初级保健团体。
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引用次数: 8
Effective leadership within hospice and specialist palliative care units. 有效领导安宁疗护及专科缓和疗护单位。
Pub Date : 2000-12-01 DOI: 10.1108/02689230010362909
Liz Barker
UNLABELLEDIn this study the Repertory Grid interview technique was used to investigate constructs of leadership held by a group of male and female senior managers from within hospice and Specialist Palliative Care Units (SPCUs) in the UK. The themes that emerged were compared with those from existing research models of leadership.RESULTSMen and women in these roles describe different constructs of effective leadership. The women's constructs that emerged were predominantly transformational, whilst the men's were predominantly transactional. Themes were also identified in this study, which differed from previous studied, i.e. those of political and environment awareness and the valuing of others' views regardless of their status. These themes do not feature highly in other research, and may be in response to the environment within which hospice and specialist palliative care functions.
在这项研究中,我们使用了网格访谈技术来调查一组来自英国临终关怀和专科姑息治疗单位(spcu)的男性和女性高级管理人员所持有的领导结构。出现的主题与现有的领导力研究模型进行了比较。结果在这些角色中,男性和女性描述了不同的有效领导结构。女性的构念主要是转换性的,而男性的构念主要是交易性的。本研究还确定了与以往研究不同的主题,即政治和环境意识以及无论其地位如何都重视他人观点的主题。这些主题在其他研究中没有很高的特点,可能是对临终关怀和专科姑息治疗功能的环境的反应。
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引用次数: 36
Hospital human resource planning in Slovakia. 斯洛伐克医院人力资源规划。
Pub Date : 2000-12-01 DOI: 10.1108/02689230010363007
Robert Wagner, S. Hlavacka, Ljuba Bacharova
The study is an attempt to provide empirical evidence, in the context of acute hospital care, of the current human resource practices in the health sector of the Slovak Republic. Using a sample of 72 acute care hospitals the research explored the perceived functions, typical customers and priorities of hospital human resource departments, ownership of a workforce plan, and the relationships between ownership of a workforce plan and type of hospital, as well as the degree to which different human resource activities are given priority. Cross-tabulation procedure revealed statistically significant relationships between ownership of a workforce plan and the degree of priority given to having a quick, efficient and cost-effective recruitment and selection system and, not surprisingly, the degree of priority given to ensuring that the human resource department has a workforce plan. The study evidence also indicates that, although the human resource staff in hospitals seem to be aware of their role in assisting hospital management in decision making, the human resource function in the Slovak hospitals still rather resembles that of a personnel administration than that of an important strategic human resource activity.
这项研究试图从急诊医院护理的角度,就斯洛伐克共和国卫生部门目前的人力资源做法提供经验证据。本研究以72家急症护理医院为样本,探讨了医院人力资源部门的感知功能、典型客户和优先事项、人力资源计划的所有权、人力资源计划所有权与医院类型之间的关系,以及不同人力资源活动被优先考虑的程度。交叉制表程序显示,拥有人力资源计划与优先考虑建立一个迅速、有效和具有成本效益的征聘和选拔制度之间存在统计上显著的关系,毫不奇怪,优先考虑确保人力资源部门有一项人力资源计划的程度也是如此。研究证据还表明,虽然医院的人力资源工作人员似乎意识到他们在协助医院管理部门决策方面的作用,但斯洛伐克医院的人力资源职能仍然更像是人事管理部门的职能,而不是一项重要的战略性人力资源活动的职能。
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引用次数: 9
期刊
Journal of management in medicine
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