World hospitals and health services : the official journal of the International Hospital Federation最新文献

Blood products are essential components of effective healthcare management. However, they are expensive and scarce in many developing countries. In South Africa, several factors are likely to escalate this problem in the future. The "Saving Blood, Saving Lives" Project is an innovative healthcare system that promotes the rational utilization of blood products, improved decision-making, accountability, and quality improvement. It requires no budget and no additional staff. Once implemented, it simply takes a few hours a month to run. The inclusion of the innovative "accountability form" has contributed to its success. The project has significantly reduced the unnecessary administration of blood products, expenditure, and improved the efficient delivery of blood products to those patients who need them most. The project has been adopted and successfully replicated in several other South African hospitals, and is ideally suited to the developing world.

Throughout the world hospital sector faces critical challenges in managing the revenue cyle, fro billing through a long chain of events which concludes with final payment of services provided. This article discusses Revenue Cycle Management (RCM) in the USA today as well as its possible in implementation in other countries.

Service excellence Training is an important continuing priority in Lorma Medical Center. Its design and contents are modified as needed to respond to patients' comments on the quality of service by Lorma staff. Noted inadequacies in customer satisfaction were bared in the Patient Surveys of Lorma in 2013. Floating of Satisfaction Assessments is done monthly by the Patient Relations Officer and summaries of the same are submitted by the Executive Secretary to the Department Heads concerned for immediate action, monitoring and reporting on improvements made. The premise is that process improvements should be based on data (1).

The focus of this paper is on the potential of public and private clinicians and researchers, working collaboratively with the Office of Health standards Compliance (OHSC) and other role players, to bring about enhanced quality and equity in health service provision.

Large scale development was quite common in the later period of hospital industrialization in China. Today, Chinese hospital management faces such problems as service inefficiency, high human resources cost, and low rate of capital use. This study analyzes the refined management chain of Wuxi No.2 People's Hospital. This consists of six gears namely, "organizational structure, clinical practice, outpatient service, medical technology, and nursing care and logistics." The gears are based on "flat management system targets, chief of medical staff, centralized outpatient service, intensified medical examinations, vertical nursing management and socialized logistics." The core concepts of refined hospital management are optimizing flow process, reducing waste, improving efficiency, saving costs, and taking good care of patients as most important. Keywords: Hospital, Refined, Management chain

Strategic management involves determining organizational goals, implementing a strategic plan, and properly allocating resources. Poor access to pertinent and timely data misidentifies clinical goals, prevents effective resource allocation, and generates waste from inaccurate forecasting. Loss of operational efficiency diminishes the value stream, adversely impacts the quality of patient care, and hampers effective strategic management. We have pioneered an approach using big data to create competitive advantage by identifying trends in clinical practice, accurately anticipating future needs, and strategically allocating resources for maximum impact.

The convergence of technology, business processes, credit practices, and other resources within the nexus of healthcare and banking has yielded a new industry niche. This nascent market development was called "medical banking" by the author in 1996, who founded. The Medical Banking Project in 2001, now unified with the global HIMSS organization (2009). In this article, the author expands upon an earlier work (The Rise of the Bank Infomediary, Casillas, 2007) to suggest that banks and financial institutions, teamed with healthcare firms, are working on multiple commercial fronts to develop inter-organizational systems. The primary focus areas include privacy and security, revenue cycle improvement, "health-wealth" programs, and a new micro-insurance area that is classified as an "advanced community care platform."

Brazil's economic and political crisis had never been deeper, hardening the way companies deal on the market. Only those that are able to deal with tougher market conditions remain in the game, while facing increasingly difficult situations. A continuous rise in competition has shrunk prices and compressed margins, imposing necessary improvements to the way companies work in order to remain sustainable. The healthcare market is no exception, and if leaders identify improvement opportunities for the way their companies deal with Revenue Cycle Management, they will easily be one step ahead of competition.

Frail elderly patients require a longer time to recuperate after hospitalization, and are often discharged home from the hospital with little support despite their needs fpr complex care. They are particularly vulnerable to hazards of hospitalization and fragmented care if not appropriately managed. A geriatrician-led transitional care program called NUH-to-Home (NUH2H) was started in March 2014 to provide high-quality person-centered interdisciplinary care for older adults who were discharged from the National University Hospital (NUH) Singapore. It aims to enhance the quality and safety of post-discharge care at home, leading to an eventual reduction in readmissions and prolonged hospital stay. In the first year of implementation, there was a 67%. 68% and 75% reduction in readmissions, emergency room visits and length of hospital stay respectively.