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St. Luke's Medical Center Global City--Global Trigger Tool (GTT) Project. 圣卢克医疗中心全球城市-全球触发工具(GTT)项目。
Alejandro C Dizon, Victor J Macaraig, Eulalia C Magpusao

The Global Trigger Tool (GTT) was developed by the Institute of Healthcare Improvement (IHI), to identify and measure the rate of adverse events over time in a healthcare facility. It is a sampling methodology that utilizes "triggers" in the detection of random adverse events and harms and it also measures the adverse events overtime. The Quality and Patient Safety Group of St. Luke's Medical Center--Global City initiated the implementation of the Global Trigger Tool as a proactive solution using retrospective information gathered to address the growing challenge that adverse events and harms impose in the institution with the ultimate goat of improving patient safety. St. Luke's Medical Center Global City is the first and only hospital in the Philippines to implementand utilize the Global Trigger Tool.

全球触发工具(GTT)由医疗保健改善研究所(IHI)开发,用于识别和测量医疗保健机构中不良事件随时间的发生率。它是一种抽样方法,利用“触发器”来检测随机不良事件和危害,并测量不良事件随时间的变化。St. Luke’s Medical Center- Global City的质量和患者安全小组发起了全球触发工具的实施,作为一种积极的解决方案,利用收集到的回顾性信息来应对机构中日益增长的不良事件和伤害带来的挑战,最终目标是提高患者安全。圣卢克医疗中心全球城是菲律宾第一家也是唯一一家实施和使用全球触发工具的医院。
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引用次数: 0
The Power to drive change: Working together for excellence. Creating a continuously improving consumer engagement framework for excellence in patient-centered care. 推动变革的力量:共同追求卓越。创建一个持续改进的消费者参与框架,以实现以患者为中心的卓越护理。
Catherine Ryan

The World Health Organization has acknowledged Patient Safety while receiving hospital care as a serious global public health issue, with patient empowerment and community engagement key to continuously improving safety and quality of care for the best possible clinical and patient outcomes. In Australia, the introduction of ten mandatory National Safety and Quality Health Service Standards in 2011 provided the catalyst for all Australian health facilities to review their systems. Standard 2: Partnering with Consumers required health facilities across Australia to assess commitment to, and capacity for consumer and community engagement and participation. At this time, the Royal Brisbane and Women's Hospital did not have a strategic perspective and understanding, or an organizational structure for engaging with consumers (patients, families, care givers and community members). The concept required a new model to replace the clinician-led model of healthcare historically featured in Australia, with a change in culture and core business. processes to partner with consumers at all levels of the system, from individual patient care through to participating in policy development, health service planning and delivery, and evaluation and measurement processes. The challenge for the hospital was to build a sustainable framework of engagement for a genuine patient-centered model of care informed by best practice, and provide leadership and commitment to developing as an area of excellence in patient engagement and experience. A successful and sustainable framework for consumer and community engagement has been embedded in the hospital, with resultant culture change, achieving accreditation across all core and developmental criteria for the partnering with consumer standards including several Met with Merit ratings.

世界卫生组织承认,在接受医院护理的同时,患者安全是一个严重的全球公共卫生问题,患者赋权和社区参与是不断提高护理安全和质量,以实现最佳临床和患者结果的关键。在澳大利亚,2011年引入了十项强制性国家安全和质量卫生服务标准,促使澳大利亚所有卫生设施审查其系统。标准2:与消费者合作要求澳大利亚各地的卫生机构评估对消费者和社区参与的承诺和能力。此时,皇家布里斯班妇女医院没有战略视角和理解,也没有与消费者(患者、家庭、护理人员和社区成员)接触的组织结构。这一概念需要一种新的模式来取代澳大利亚历史上以临床医生为主导的医疗模式,并改变文化和核心业务。从个别病人护理到参与政策制定、卫生服务规划和提供以及评估和衡量过程,在系统的各个层面与消费者合作的过程。医院面临的挑战是建立一个可持续的参与框架,为真正以患者为中心的护理模式提供最佳实践,并提供领导和承诺,以发展成为一个卓越的患者参与和体验领域。医院已经建立了一个成功和可持续的消费者和社区参与框架,由此带来了文化变革,实现了与消费者标准合作的所有核心和发展标准的认证,包括几项符合优等评级的标准。
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引用次数: 0
Decreasing Interferences and Time Spent on Transferring Information on Changing Nursing Shifts. 减少护理轮班信息传递的干扰和时间。
Elisenda Sans Torres, Jessica Rubio Albaladejo, Manuela Benítez

The exchange of clinical information on patients is a common component in nursing shift changes where professionals have limited time to transfer this information. There is no standardized or structured methodology for transferring information, which requires increased time to complete. Also, during the exchange, some interruptions can disrupt the communication among professionals, which can affect the patient's safety. A descriptive study was developed for five months, the information transfer arrangement among nurses was changed in order to determine which interruption increased the time spent on shift change and, therefore, decreased the safety of pediatric patients. The results obtained on the type of interruption caused us to rethink the organization that includes pediatric patient care.

交换患者的临床信息是护理轮班变化的常见组成部分,专业人员在有限的时间内传递这些信息。没有标准化或结构化的方法来传递信息,这需要更多的时间来完成。此外,在交流过程中,一些中断可能会中断专业人员之间的沟通,从而影响患者的安全。一项为期五个月的描述性研究,改变了护士之间的信息传递安排,以确定哪种中断增加了轮班时间,从而降低了儿科患者的安全性。在中断类型上获得的结果使我们重新思考包括儿科患者护理在内的组织。
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引用次数: 0
Reverse innovation experiences from the RAFT e-learning and telemedicine network. RAFT电子学习和远程医疗网络的逆向创新经验。
Caroline Perrin, Georges Bediang, Cheick Oumar Bagayoko, Antoine Geissbuhler

Available infrastructure, resources, and provided services in low-and middle-income countries differ significantly from high-income countries. In healthcare for example, the uneven distribution of health professionals and lack of human resources are real barriers to equitable access to quality health care and services in most developing countries and particularly in Sub-Saharan Africa. As available resources are lower and infrastructure is les developed many services and tools that have been developed for a high-income context cannot be used or are not sustainably affordable in a low-income environment, which led to the development of tools and services that are affordable and appropriate for this context. This ranges from concepts of blended learning, over tools for distance education and diagnostic to hardware like affordable and robust ultrasound machines and services like mobile payment. Many of these solutions and tools also have a great potential to be utilized in a different context and some of them have been deployed in high-income countries.

低收入和中等收入国家的现有基础设施、资源和提供的服务与高收入国家差别很大。以保健为例,在大多数发展中国家,特别是在撒哈拉以南非洲,保健专业人员分布不均和缺乏人力资源是公平获得优质保健和服务的真正障碍。由于可用资源较少和基础设施不发达,许多为高收入环境开发的服务和工具无法在低收入环境中使用或无法持续负担得起,这导致开发出适合这一环境的负担得起的工具和服务。这包括混合学习的概念、远程教育和诊断工具,以及价格实惠且功能强大的超声波机等硬件和移动支付等服务。其中许多解决方案和工具也具有在不同背景下加以利用的巨大潜力,其中一些已在高收入国家得到应用。
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引用次数: 0
YACHIYO HOSPITAL; Center of SUPER CARE MIX--Comprehensive Care from Emergency to Home for the community. YACHIYO医院;超级护理混合中心——为社区提供从急诊到家庭的综合护理。
Takatoshi Matsumoto, Shinsuke Iyomasa, Atsushi Fukatsu

Anjo City has two general hospitals. Kosei Hospital, a central medical center for advanced care, and our Yachiyo Hospital for regional care. Recently, Kosei Hospital faced over-capacity problem because of overflow in emergency visits and congested wards due to shortage of post-acute beds. We planned a project to ease the congestion of the central hospital and manage post-acute patients.

安卓市有两家综合医院。Kosei医院是高级护理的中心医疗中心,我们的Yachiyo医院是区域护理中心。最近,由于急诊科病人过多,以及由于急症后病床不足而导致病房拥挤,Kosei医院面临着容量过剩的问题。我们计划了一个项目来缓解中心医院的拥挤和管理急性后病人。
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引用次数: 0
[Emerging Grandeur Niche in Chinese Wellness Tourism at Phuket Island]. [普吉岛中国健康旅游的新兴市场]。
Tanasit Techanukul

China's biggest population size is the foremost intriguing factor in the country's wellness tourism opportunity. Preventative medicine and health prevention is one of the most growing healthcare sectors due to state-of-the-art advanced medical diagnostics and technology. However, wellness tourism in China is still in its infancy, it offers massively new opportunities for the outbound wellness tourism industry. Several reports reveal that environmental assets, including fresh air, clean water and natural features, are considered the most important attributes for the development of wellness tourism for the Chinese. Phuket Island is one of the best tourism destinations with a great reputation for environmental leisure and beach activities. Additionally, advanced medical facilities and specialist physicians at hospital providers in Phuket Island provide the opportunity to serve a proven outcome-based preventative medicine and wellness intervention for clients or patients who are seeking wellness tourism and healthy longevity.

中国最大的人口规模是该国健康旅游机会中最吸引人的因素。由于最先进的医疗诊断和技术,预防医学和健康预防是增长最快的医疗保健部门之一。然而,中国的健康旅游仍处于起步阶段,它为出境健康旅游行业提供了大量新的机会。几份报告显示,环境资产,包括新鲜的空气、清洁的水和自然景观,被认为是中国健康旅游发展的最重要的属性。普吉岛是最好的旅游目的地之一,以环境休闲和海滩活动而闻名。此外,普吉岛医院提供的先进医疗设施和专业医生为寻求健康旅游和健康长寿的客户或患者提供了提供经过验证的基于结果的预防医学和健康干预的机会。
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引用次数: 0
[Perception of Healthcare Providers Regarding Hospital Bed Utilization: A prerequisite for quality improvement initiatives in Healthcare institutions]. [医疗保健提供者对医院床位利用的看法:医疗保健机构质量改进举措的先决条件]。
Vikrant Kanwar, Anil Kumar Gupta, Sonu Goel, Pramod K Gupta

Background: Hospital bed utilization is influenced by various factors which can be divided into patient, physician and administration related. These factors should be seen from the eyes of healthcare providers so that any improvement initiative taken by the administration is matched with the health worker's perception which ultimately affect the hospital efficiency and quality of care.

Aim and objective: To ascertain the factors influencing hospital bed utilization from the perspective of healthcare providers.

Methods: This cross sectional study was conducted in an apex tertiary care public institution in northern region of India. All the resident doctors and nurses in the 18 wards of 7 specialties and 7 super specialties were interviewed using a structured validated self-administered questionnaire.

Results: A total of 279 participants (117 doctors and 162 nurses) were enrolled in the study. The factors significantly influencing bed utilization with regard to doctors are patients (2.34, 0.36), physician (2.47, 0.32), administrative (2.61, 0.29) and with regard to nurses are patient (1.97, 0.40), physician (1.97, 0.46), administrative (2.39, 0.40).

Conclusion: Changing healthcare trends in the recent past (innovations in policy decisions, technological advances, business sustainability aspect, quality initiatives etc.), gave an insight to policy makers (administrators) to consider the perception of healthcare providers (human resource) regarding bed utilization as an important component of healthcare delivery system.

背景:医院床位利用受多种因素的影响,这些因素可分为患者、医生和行政管理相关因素。这些因素应该从卫生保健提供者的角度来看待,以便行政部门采取的任何改进举措都与卫生工作者的看法相匹配,从而最终影响医院的效率和护理质量。目的与目的:从医疗服务提供者的角度探讨影响医院床位利用的因素。方法:本横断面研究是在印度北部地区的顶尖三级保健公共机构进行的。采用结构化、有效的自填问卷对我院7个专科和7个超级专科18个病房的住院医师和护士进行访谈。结果:共有279名参与者(117名医生和162名护士)参与了研究。医生对床位利用的影响因素为患者(2.34,0.36)、医师(2.47,0.32)、行政管理(2.61,0.29);护士对床位利用的影响因素为患者(1.97,0.40)、医师(1.97,0.46)、行政管理(2.39,0.40)。结论:近年来不断变化的医疗保健趋势(政策决策创新、技术进步、业务可持续性方面、质量举措等)使政策制定者(管理者)了解到医疗保健提供者(人力资源)对床位利用的看法,认为这是医疗保健服务系统的一个重要组成部分。
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引用次数: 0
Life-saving hospitals - A role in UHO for Africa. Building health Dreams. 拯救生命的医院——世卫组织在非洲的作用。构建健康梦想。
Delanyo Dovlo, Humphrey Karamagi

There has been significant improvement in health in Sub-Saharan Africa due to global commitment such as the Millennium Development Goals (MDGs). However, progress has been slow due to the double burden of diseases which is affected by weak health systems. The Sustainable development Goals (SDGs) with one of its targets of Universal Health Coverage ((UHC) emerges as a transformation in fighting health challenges. This article addresses how effective hospital services are as an essential component of achieving SDGs and UHC in Africa. However currently, hospitals in the region are overwhelmed with shortage of staff, limited health infrastructure and poor efficiency. Countries need to establish core hospitals strategy to ensure that people centered services is accessible to all. In addition, the WHO Africa Region foresees an approach of improving health systems including hospital services by: a) Increasing technical investments in the development and creation of national health polices, strategies and plans including hospitals as part of services delivery strategies. b) Providing technical guides and standards c) Implementing essential package of services in primary health care d) Improving information collection on hospital catchment areas. Furthermore, countries will need to increase the capacity of hospitals to train health workers, improve management of hospital operations and efficiency. It is critical for African countries to strengthen all aspects of hospital services which can then position the region in achieving the SDGs and UHC.

由于千年发展目标等全球承诺,撒哈拉以南非洲的卫生状况有了显著改善。然而,由于受到薄弱卫生系统影响的疾病的双重负担,进展缓慢。可持续发展目标(sdg)及其全民健康覆盖目标之一成为应对卫生挑战的一种转变。本文论述了有效的医院服务如何成为实现非洲可持续发展目标和全民健康覆盖的重要组成部分。然而,目前该地区的医院因人员短缺、卫生基础设施有限和效率低下而不堪重负。各国需要制定核心医院战略,以确保所有人都能获得以人为本的服务。此外,世卫组织非洲区域预计通过以下方式改善包括医院服务在内的卫生系统:a)增加在制定和制定国家卫生政策、战略和计划方面的技术投资,包括将医院作为提供服务战略的一部分。b)提供技术指南和标准c)在初级卫生保健中实施一揽子基本服务d)改进医院集水区的信息收集。此外,各国需要提高医院培训卫生工作者的能力,改善医院业务管理,提高效率。非洲国家必须加强医院服务的各个方面,从而使该区域在实现可持续发展目标和全民健康覆盖方面处于有利地位。
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引用次数: 0
Markets, development assistance, and access to medicines in Africa: lessons from the Affordable Medicines Facility for malaria (AMFm). 非洲的市场、发展援助和药品获取:来自疟疾负担得起药物基金的经验教训。
Olusoji Adeyi

Access to essential medicines in low-and middle-income countries is affected by market failures and government failures. This paper review the design and lessons learned from the multi-country Phase I of the Affordable Medicines for Malaria (AMFm), and the political economy of decision making around findings from its independent evaluation. It concludes with reflections on lessons learned, the potential applicability of the private-public approach to other health commodities and countries, and the implications of this experience for evidence-based decisions in global health and development assistance.

在低收入和中等收入国家,获得基本药物受到市场失灵和政府失灵的影响。本文回顾了多国疟疾负担得起的药物(AMFm)第一阶段的设计和经验教训,以及围绕其独立评估结果做出决策的政治经济学。报告最后反思了所吸取的经验教训、公私合作方式对其他卫生商品和国家的潜在适用性,以及这一经验对全球卫生和发展援助中循证决策的影响。
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引用次数: 0
[The Third Party Administrators]. [第三方管理员]。
Je Prasad

This article is about health insurance-related and Third Par!y Administrator services in India. Health Insurance in India is still at an early stage: only about 14% of the entire population has taken out insurance. There is a large chunk of the population without any insurance coverage. Third Party Administrators (TPA's) are intermediary between Insurance companies. Hospitals (Providers) and Insured Parties (Corporate or Individual). Indian Health Insurance is growing at the rate of almost 30% per year. The government of India is launching a lot of schemes to cover the population, especially in rural parts of the country. Current market size is almost Rs 22000 Crores.

这篇文章是关于健康保险相关的第三部分!y印度的管理员服务。印度的医疗保险仍处于早期阶段:只有大约14%的人口参加了保险。有很大一部分人没有任何保险。第三方管理人(TPA)是保险公司之间的中介。医院(供应商)和被保险人(公司或个人)。印度医疗保险正以每年近30%的速度增长。印度政府推出了许多覆盖全国人口的计划,尤其是在农村地区。目前的市场规模接近220亿卢比。
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引用次数: 0
期刊
World hospitals and health services : the official journal of the International Hospital Federation
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