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Characteristics of positive feedback provided by UK health service users: content analysis of examples from two databases 英国医疗服务用户提供的积极反馈的特点:对两个数据库中实例的内容分析
IF 4.1 Q1 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-09-17 DOI: 10.1136/bmjhci-2024-101113
Rebecca Lloyd, Mike Slade, Richard Byng, Alex Russell, Fiona Ng, Alex Stirzaker, Stefan Rennick-Egglestone
Background Most feedback received by health services is positive. Our systematic scoping review mapped all available empirical evidence for how positive patient feedback creates healthcare change. Most included papers did not provide specific details on positive feedback characteristics.Objectives Describe positive feedback characteristics by (1) developing heuristics for identifying positive feedback; (2) sharing annotated feedback examples; (3) describing their positive content.Methods 200 items were selected from two contrasting databases: (1) https://careopinion.org.uk/; (2) National Health Service (NHS) Friends and Family Test data collected by an NHS trust. Preliminary heuristics and positive feedback categories were developed from a small convenience sample, and iteratively refined.Results Categories were identified: positive-only; mixed; narrative; factual; grateful. We propose a typology describing tone (positive-only, mixed), form (factual, narrative) and intent (grateful). Separating positive and negative elements in mixed feedback was sometimes impossible due to ambiguity. Narrative feedback often described the cumulative impact of interactions with healthcare providers, healthcare professionals, influential individuals and community organisations. Grateful feedback was targeted at individual staff or entire units, but the target was sometimes ambiguous.Conclusion People commissioning feedback collection systems should consider mechanisms to maximise utility by limiting ambiguity. Since being enabled to provide narrative feedback can allow contributors to make contextualised statements about what worked for them and why, then there may be trade-offs to negotiate between limiting ambiguity, and encouraging rich narratives. Groups tasked with using feedback should plan the human resources needed for careful inspection, and consider providing narrative analysis training.
背景 医疗服务机构收到的大多数反馈都是积极的。我们的系统性范围界定综述绘制了所有可用的实证证据,以说明患者的积极反馈如何促进医疗服务的改变。大多数收录的论文都没有提供关于积极反馈特征的具体细节。目标 通过以下方法描述积极反馈的特征:(1)开发用于识别积极反馈的启发式方法;(2)分享带注释的反馈示例;(3)描述其积极内容。方法 从两个对比数据库中选取了 200 个项目:(1)https://careopinion.org.uk/;(2)由一家 NHS 信托公司收集的国民健康服务(NHS)"朋友和家人 "测试数据。结果 确定了以下类别:正面反馈;混合反馈;叙述性反馈;事实性反馈;感谢性反馈。我们提出了一种描述语气(纯正面、混合)、形式(事实、叙述)和意图(感激)的类型学。由于模糊不清,有时无法区分混合反馈中的积极和消极因素。叙述性反馈通常描述的是与医疗服务提供者、医疗专业人员、有影响力的个人和社区组织互动的累积影响。感恩反馈针对的是个别员工或整个单位,但目标有时并不明确。由于能够提供叙述性反馈意见可以让反馈者根据具体情况说明什么对他们有效以及为什么有效,因此可能需要在限制模糊性和鼓励丰富的叙述之间进行权衡。负责使用反馈的小组应规划仔细检查所需的人力资源,并考虑提供叙事分析培训。
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引用次数: 0
Designing and validating a clinical decision support algorithm for diabetic nephroprotection in older patients. 设计并验证老年糖尿病肾保护临床决策支持算法。
IF 4.1 Q1 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-08-28 DOI: 10.1136/bmjhci-2023-100869
Noor Alsalemi, Cheryl Sadowski, Naoual Elftouh, Kelley Kilpatrick, Sherylin Houle, Simon Leclerc, Nicolas Fernandez, Jean-Philippe Lafrance

Background: Older patients with diabetic kidney disease (DKD) often do not receive optimal pharmacological treatment. Current clinical practice guidelines (CPGs) do not incorporate the concept of personalised care. Clinical decision support (CDS) algorithms that consider both evidence and personalised care to improve patient outcomes can improve the care of older adults. The aim of this research is to design and validate a CDS algorithm for prescribing renin-angiotensin-aldosterone system inhibitors (RAASi) for older patients with diabetes.

Methods: The design of the CDS tool included the following phases: (1) gathering evidence from systematic reviews and meta-analyses of randomised clinical trials to determine the number needed to treat (NNT) and time-to-benefit (TTB) values applicable to our target population for use in the algorithm. (2) Building a list of potential cases that addressed different prescribing scenarios (starting, adding or switching to RAASi). (3) Reviewing relevant guidelines and extracting all recommendations related to prescribing RAASi for DKD. (4) Matching NNT and TTB with specific clinical cases. (5) Validating the CDS algorithm using Delphi technique.

Results: We created a CDS algorithm that covered 15 possible scenarios and we generated 36 personalised and nine general recommendations based on the calculated and matched NNT and TTB values and considering the patient's life expectancy and functional capacity. The algorithm was validated by experts in three rounds of Delphi study.

Conclusion: We designed an evidence-informed CDS algorithm that integrates considerations often overlooked in CPGs. The next steps include testing the CDS algorithm in a clinical trial.

背景:老年糖尿病肾病(DKD)患者往往得不到最佳的药物治疗。目前的临床实践指南(CPGs)没有纳入个性化护理的概念。临床决策支持(CDS)算法可同时考虑证据和个性化护理,以改善患者的治疗效果,从而改善对老年人的护理。本研究旨在设计并验证一种临床决策支持算法,用于为老年糖尿病患者开具肾素-血管紧张素-醛固酮系统抑制剂(RAASi)处方:CDS工具的设计包括以下几个阶段:(1)从随机临床试验的系统综述和荟萃分析中收集证据,以确定适用于目标人群的治疗需要量(NNT)和获益时间(TTB)值,供算法使用。(2)针对不同的处方情况(开始使用、添加或改用 RAASi)建立潜在病例列表。(3) 回顾相关指南并提取与开具 RAASi 治疗 DKD 相关的所有建议。(4) 将 NNT 和 TTB 与具体临床病例相匹配。(5) 使用德尔菲技术验证CDS算法:我们创建了一种 CDS 算法,涵盖 15 种可能的情况,并根据计算和匹配的 NNT 和 TTB 值以及患者的预期寿命和功能能力,生成了 36 个个性化建议和 9 个一般性建议。在三轮德尔菲研究中,专家们对该算法进行了验证:我们设计了一种循证 CDS 算法,其中纳入了 CPG 中经常忽略的考虑因素。下一步工作包括在临床试验中测试 CDS 算法。
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引用次数: 0
Balancing act: the complex role of artificial intelligence in addressing burnout and healthcare workforce dynamics. 平衡之术:人工智能在解决职业倦怠和医护人员动态方面的复杂作用。
IF 4.1 Q1 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-08-24 DOI: 10.1136/bmjhci-2024-101120
Suresh Pavuluri, Rohit Sangal, John Sather, R Andrew Taylor

Burnout and workforce attrition present pressing global challenges in healthcare, severely impacting the quality of patient care and the sustainability of health systems worldwide. Artificial intelligence (AI) has immense potential to reduce the administrative and cognitive burdens that contribute to burnout through innovative solutions such as digital scribes, automated billing and advanced data management systems. However, these innovations also carry significant risks, including potential job displacement, increased complexity of medical information and cases, and the danger of diminishing clinical skills. To fully leverage AI's potential in healthcare, it is essential to prioritise AI technologies that align with stakeholder values and emphasise efforts to re-humanise medical practice. By doing so, AI can contribute to restoring a sense of purpose, fulfilment and efficacy among healthcare workers, reinforcing their essential role as caregivers, rather than distancing them from these core professional attributes.

职业倦怠和劳动力流失是医疗保健领域面临的紧迫全球性挑战,严重影响着病人护理的质量和全球医疗系统的可持续性。人工智能(AI)具有巨大的潜力,可以通过数字抄写员、自动计费和先进的数据管理系统等创新解决方案,减轻导致职业倦怠的行政和认知负担。然而,这些创新也蕴含着巨大的风险,包括潜在的工作岗位转移、医疗信息和病例复杂性的增加以及临床技能下降的危险。要充分发挥人工智能在医疗保健领域的潜力,就必须优先考虑符合利益相关者价值观的人工智能技术,并强调努力使医疗实践重新人性化。通过这样做,人工智能可以帮助医护人员恢复目的感、成就感和效能感,强化他们作为护理人员的重要角色,而不是使他们远离这些核心专业属性。
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引用次数: 0
What characteristics of clinical decision support system implementations lead to adoption for regular use? A scoping review. 临床决策支持系统实施的哪些特点会导致其被经常采用?范围审查。
IF 4.1 Q1 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-08-24 DOI: 10.1136/bmjhci-2024-101046
Adele Hill, Dylan Morrissey, William Marsh

Introduction: Digital healthcare innovation has yielded many prototype clinical decision support (CDS) systems, however, few are fully adopted into practice, despite successful research outcomes. We aimed to explore the characteristics of implementations in clinical practice to inform future innovation.

Methods: Web of Science, Trip Database, PubMed, NHS Digital and the BMA website were searched for examples of CDS systems in May 2022 and updated in June 2023. Papers were included if they reported on a CDS giving pathway advice to a clinician, adopted into regular clinical practice and had sufficient published information for analysis. Examples were excluded if they were only used in a research setting or intended for patients. Articles found in citation searches were assessed alongside a detailed hand search of the grey literature to gather all available information, including commercial information. Examples were excluded if there was insufficient information for analysis. The normalisation process theory (NPT) framework informed analysis.

Results: 22 implemented CDS projects were included, with 53 related publications or sources of information (40 peer-reviewed publications and 13 alternative sources). NPT framework analysis indicated organisational support was paramount to successful adoption of CDS. Ensuring that workflows were optimised for patient care alongside iterative, mixed-methods implementation was key to engaging clinicians.

Conclusion: Extensive searches revealed few examples of CDS available for analysis, highlighting the implementation gap between research and healthcare innovation. Lessons from included projects include the need for organisational support, an underpinning mixed-methods implementation strategy and an iterative approach to address clinician feedback.

介绍:数字医疗创新产生了许多临床决策支持(CDS)系统的原型,然而,尽管研究取得了成功,但完全应用于实践的系统却寥寥无几。我们旨在探索临床实践中的实施特点,为未来的创新提供参考:方法:在 Web of Science、Trip Database、PubMed、NHS Digital 和 BMA 网站上搜索 2022 年 5 月和 2023 年 6 月更新的 CDS 系统实例。如果论文报道了向临床医生提供路径建议的 CDS,并将其应用于常规临床实践,且有足够的已发表信息可供分析,则纳入该论文。如果仅用于研究环境或针对患者,则排除在外。在对灰色文献进行详细手工检索以收集所有可用信息(包括商业信息)的同时,还对引文检索中发现的文章进行了评估。如果没有足够的信息进行分析,则会将例子排除在外。结果:共纳入 22 个已实施的 CDS 项目,53 篇相关出版物或信息来源(40 篇同行评审出版物和 13 篇其他来源)。NPT 框架分析表明,组织支持对于成功采用 CDS 至关重要。在迭代、混合方法实施的同时,确保工作流程为患者护理最优化是吸引临床医生参与的关键:通过广泛的搜索发现,可用于分析的 CDS 案例很少,这凸显了研究与医疗创新之间的实施差距。从所包含的项目中获得的经验包括:组织支持的必要性、混合方法实施策略的基础以及处理临床医生反馈的迭代方法。
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引用次数: 0
Feasibility of forecasting future critical care bed availability using bed management data. 利用病床管理数据预测未来重症监护病床可用性的可行性。
IF 4.1 Q1 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-08-19 DOI: 10.1136/bmjhci-2024-101096
John Palmer, Areti Manataki, Laura Moss, Aileen Neilson, Tsz-Yan Milly Lo

Objectives: This project aims to determine the feasibility of predicting future critical care bed availability using data-driven computational forecast modelling and routinely collected hospital bed management data.

Methods: In this proof-of-concept, single-centre data informatics feasibility study, regression-based and classification data science techniques were applied retrospectively to prospectively collect routine hospital-wide bed management data to forecast critical care bed capacity. The availability of at least one critical care bed was forecasted using a forecast horizon of 1, 7 and 14 days in advance.

Results: We demonstrated for the first time the feasibility of forecasting critical care bed capacity without requiring detailed patient-level data using only routinely collected hospital bed management data and interpretable models. Predictive performance for bed availability 1 day in the future was better than 14 days (mean absolute error 1.33 vs 1.61 and area under the curve 0.78 vs 0.73, respectively). By analysing feature importance, we demonstrated that the models relied mainly on critical care and temporal data rather than data from other wards in the hospital.

Discussion: Our data-driven forecasting tool only required hospital bed management data to forecast critical care bed availability. This novel approach means no patient-sensitive data are required in the modelling and warrants further work to refine this approach in future bed availability forecast in other hospital wards.

Conclusions: Data-driven critical care bed availability prediction was possible. Further investigations into its utility in multicentre critical care settings or in other clinical settings are warranted.

目标:本项目旨在利用数据驱动的计算预测模型和日常收集的医院病床管理数据,确定预测未来重症监护病床可用性的可行性:本项目旨在利用数据驱动的计算预测模型和日常收集的医院病床管理数据,确定预测未来重症监护病床可用性的可行性:在这项概念验证、单中心数据信息学可行性研究中,基于回归和分类的数据科学技术被应用于回顾性前瞻性收集全院范围内的常规病床管理数据,以预测重症监护病床容量。通过提前 1 天、7 天和 14 天的预测范围对至少一张重症监护病床的可用性进行了预测:我们首次证明了预测重症监护床位容量的可行性,无需详细的患者级别数据,只需使用日常收集的医院床位管理数据和可解释模型。对未来 1 天病床可用性的预测效果优于 14 天(平均绝对误差分别为 1.33 和 1.61,曲线下面积分别为 0.78 和 0.73)。通过对特征重要性的分析,我们发现模型主要依赖于重症监护和时间数据,而不是医院其他病房的数据:我们的数据驱动预测工具只需要医院床位管理数据就能预测重症监护床位的可用性。这种新颖的方法意味着在建模过程中不需要病人敏感数据,因此有必要进一步改进这种方法,以便在未来预测其他病房的床位供应情况:结论:数据驱动的重症监护床位可用性预测是可行的。结论:数据驱动的重症监护床位可用性预测是可行的,需要进一步研究其在多中心重症监护环境或其他临床环境中的实用性。
{"title":"Feasibility of forecasting future critical care bed availability using bed management data.","authors":"John Palmer, Areti Manataki, Laura Moss, Aileen Neilson, Tsz-Yan Milly Lo","doi":"10.1136/bmjhci-2024-101096","DOIUrl":"10.1136/bmjhci-2024-101096","url":null,"abstract":"<p><strong>Objectives: </strong>This project aims to determine the feasibility of predicting future critical care bed availability using data-driven computational forecast modelling and routinely collected hospital bed management data.</p><p><strong>Methods: </strong>In this proof-of-concept, single-centre data informatics feasibility study, regression-based and classification data science techniques were applied retrospectively to prospectively collect routine hospital-wide bed management data to forecast critical care bed capacity. The availability of at least one critical care bed was forecasted using a forecast horizon of 1, 7 and 14 days in advance.</p><p><strong>Results: </strong>We demonstrated for the first time the feasibility of forecasting critical care bed capacity without requiring detailed patient-level data using only routinely collected hospital bed management data and interpretable models. Predictive performance for bed availability 1 day in the future was better than 14 days (mean absolute error 1.33 vs 1.61 and area under the curve 0.78 vs 0.73, respectively). By analysing feature importance, we demonstrated that the models relied mainly on critical care and temporal data rather than data from other wards in the hospital.</p><p><strong>Discussion: </strong>Our data-driven forecasting tool only required hospital bed management data to forecast critical care bed availability. This novel approach means no patient-sensitive data are required in the modelling and warrants further work to refine this approach in future bed availability forecast in other hospital wards.</p><p><strong>Conclusions: </strong>Data-driven critical care bed availability prediction was possible. Further investigations into its utility in multicentre critical care settings or in other clinical settings are warranted.</p>","PeriodicalId":9050,"journal":{"name":"BMJ Health & Care Informatics","volume":"31 1","pages":""},"PeriodicalIF":4.1,"publicationDate":"2024-08-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC11337670/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142003529","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
User perceptions and utilisation of features of an AI-enabled workplace digital mental wellness platform 'mindline at work'. 用户对人工智能工作场所数字心理健康平台 "mindline at work "功能的看法和使用情况。
IF 4.1 Q1 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-08-17 DOI: 10.1136/bmjhci-2024-101045
Sungwon Yoon, Hendra Goh, Xinyi Casuarine Low, Janice Huiqin Weng, Creighton Heaukulani

Background: The working population encounters unique work-related stressors. Despite these challenges, accessibility to mental healthcare remains limited. Digital technology-enabled mental wellness tools can offer much-needed access to mental healthcare. However, existing literature has given limited attention to their relevance and user engagement, particularly for the working population.

Aim: This study aims to assess user perceptions and feature utilisation of mindline at work, a nationally developed AI-enabled digital platform designed to improve mental wellness in the working population.

Methods: This study adopted a mixed-methods design comprising a survey (n=399) and semistructured interviews (n=40) with office-based working adults. Participants were asked to use mindline at work for 4 weeks. We collected data about utilisation of the platform features, intention for sustained use and perceptions of specific features.

Results: Participants under 5 years of work experience reported lower utilisation of multimedia resources but higher utilisation of emotion self-assessment tools and the AI chatbot compared with their counterparts (p<0.001). The platform received a moderate level of satisfaction (57%) and positive intention for sustained use (58%). Participants regarded mindline at work as an 'essential' safeguard against workplace stress, valuing its secure and non-judgmental space and user anonymity. However, they wanted greater institutional support for office workers' mental wellness to enhance the uptake. The AI chatbot was perceived as useful for self-reflection and problem-solving, despite limited maturity.

Conclusion: Identifying the unique benefits of specific features for different segments of working adults can foster a personalised user experience and promote mental well-being. Increasing workplace awareness is essential for platform adoption.

背景:职业人群会遇到与工作相关的独特压力。尽管存在这些挑战,但获得心理保健的机会仍然有限。借助数字技术的心理健康工具可以提供亟需的心理保健服务。目的:本研究旨在评估用户对 "工作中的心灵热线"(mindline at work)的看法和使用情况,这是一个由国家开发的人工智能数字平台,旨在改善工作人群的心理健康:本研究采用混合方法设计,包括对办公室工作的成年人进行问卷调查(n=399)和半结构式访谈(n=40)。参与者被要求在工作中使用心灵热线 4 周。我们收集了有关平台功能的使用情况、持续使用的意向以及对特定功能的看法等数据:工作经验在 5 年以下的参与者对多媒体资源的使用率较低,但对情绪自我评估工具和人工智能聊天机器人的使用率较高,而工作经验在 5 年以上的参与者对多媒体资源的使用率较低,但对情绪自我评估工具和人工智能聊天机器人的使用率较高。不过,他们希望得到更多机构对上班族心理健康的支持,以提高使用率。尽管人工智能聊天机器人的成熟度有限,但他们认为它有助于自我反思和解决问题:针对不同的上班族群体,确定特定功能的独特益处,可以促进个性化的用户体验,提高心理健康水平。提高工作场所的认识对于平台的采用至关重要。
{"title":"User perceptions and utilisation of features of an AI-enabled workplace digital mental wellness platform 'mindline at work<i>'</i>.","authors":"Sungwon Yoon, Hendra Goh, Xinyi Casuarine Low, Janice Huiqin Weng, Creighton Heaukulani","doi":"10.1136/bmjhci-2024-101045","DOIUrl":"10.1136/bmjhci-2024-101045","url":null,"abstract":"<p><strong>Background: </strong>The working population encounters unique work-related stressors. Despite these challenges, accessibility to mental healthcare remains limited. Digital technology-enabled mental wellness tools can offer much-needed access to mental healthcare. However, existing literature has given limited attention to their relevance and user engagement, particularly for the working population.</p><p><strong>Aim: </strong>This study aims to assess user perceptions and feature utilisation of <i>mindline at work</i>, a nationally developed AI-enabled digital platform designed to improve mental wellness in the working population.</p><p><strong>Methods: </strong>This study adopted a mixed-methods design comprising a survey (n=399) and semistructured interviews (n=40) with office-based working adults. Participants were asked to use <i>mindline at work</i> for 4 weeks. We collected data about utilisation of the platform features, intention for sustained use and perceptions of specific features.</p><p><strong>Results: </strong>Participants under 5 years of work experience reported lower utilisation of multimedia resources but higher utilisation of emotion self-assessment tools and the AI chatbot compared with their counterparts (p<0.001). The platform received a moderate level of satisfaction (57%) and positive intention for sustained use (58%). Participants regarded <i>mindline at work</i> as an 'essential' safeguard against workplace stress, valuing its secure and non-judgmental space and user anonymity. However, they wanted greater institutional support for office workers' mental wellness to enhance the uptake. The AI chatbot was perceived as useful for self-reflection and problem-solving, despite limited maturity.</p><p><strong>Conclusion: </strong>Identifying the unique benefits of specific features for different segments of working adults can foster a personalised user experience and promote mental well-being. Increasing workplace awareness is essential for platform adoption.</p>","PeriodicalId":9050,"journal":{"name":"BMJ Health & Care Informatics","volume":"31 1","pages":""},"PeriodicalIF":4.1,"publicationDate":"2024-08-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC11331828/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141995234","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Design and architecture of the CARA infrastructure for visualising and benchmarking patient data from general practice. 设计和构建 CARA 基础设施,以实现全科病人数据的可视化和基准化。
IF 4.1 Q1 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-08-09 DOI: 10.1136/bmjhci-2024-101059
Nathaly Garzón-Orjuela, Agustin Garcia Pereira, Heike Vornhagen, Katarzyna Stasiewicz, Sana Parveen, Doaa Amin, Lukasz Porwol, Mathieu d'Aquin, Claire Collins, Fintan Stanley, Mike O'Callaghan, Akke Vellinga

Objective: Collaborate, Analyse, Research and Audit (CARA) project set out to provide an infrastructure to enable Irish general practitioners (GPs) to use their routinely collected patient management software (PMS) data to better understand their patient population, disease management and prescribing through data dashboards. This paper explains the design and development of the CARA infrastructure.

Methods: The first exemplar dashboard was developed with GPs and focused on antibiotic prescribing to develop and showcase the proposed infrastructure. The data integration process involved extracting, loading and transforming de-identified patient data into data models which connect to the interactive dashboards for GPs to visualise, compare and audit their data.

Results: The architecture of the CARA infrastructure includes two main sections: extract, load and transform process (ELT, de-identified patient data into data models) and a Representational State Transfer Application Programming Interface (REST API) (which provides the security barrier between the data models and their visualisation on the CARA dashboard). CARAconnect was created to facilitate the extraction and de-identification of patient data from the practice database.

Discussion: The CARA infrastructure allows seamless connectivity with and compatibility with the main PMS in Irish general practice and provides a reproducible template to access and visualise patient data. CARA includes two dashboards, a practice overview and a topic-specific dashboard (example focused on antibiotic prescribing), which includes an audit tool, filters (within practice) and between-practice comparisons.

Conclusion: CARA supports evidence-based decision-making by providing GPs with valuable insights through interactive data dashboards to optimise patient care, identify potential areas for improvement and benchmark their performance against other practices.Supplementary file 1. Graphical abstract.

目标:协作、分析、研究和审计(CARA)项目旨在提供一个基础设施,使爱尔兰的全科医生(GPs)能够使用他们日常收集的病人管理软件(PMS)数据,通过数据仪表板更好地了解他们的病人群体、疾病管理和处方情况。本文介绍了 CARA 基础设施的设计和开发过程:第一个示例仪表板是与全科医生共同开发的,重点关注抗生素处方,以开发和展示拟议的基础设施。数据整合过程包括提取、加载和转换去标识化的患者数据到数据模型中,这些数据模型连接到交互式仪表盘,供全科医生可视化、比较和审计其数据:CARA 基础设施的架构包括两个主要部分:提取、加载和转换流程(ELT,将去身份化患者数据转换为数据模型)和表示状态传输应用编程接口(REST API)(为数据模型和 CARA 面板上的可视化数据之间提供安全屏障)。创建 CARAconnect 的目的是为了方便从实践数据库中提取和去标识化患者数据:CARA 基础设施可与爱尔兰全科医生的主要 PMS 系统实现无缝连接和兼容,并提供一个可重复的模板来访问和可视化病人数据。CARA 包括两个仪表盘,一个是实践概览,另一个是特定主题仪表盘(例如,以抗生素处方为例),其中包括审计工具、过滤器(实践内)和实践间比较:CARA支持循证决策,通过交互式数据仪表盘为全科医生提供有价值的见解,以优化患者护理,确定潜在的改进领域,并将其表现与其他诊所进行比较。图表摘要。
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引用次数: 0
Perspectives on telemedicine across urban, rural and remote areas in the Philippines during the COVID-19 pandemic. 对 COVID-19 大流行期间菲律宾城市、农村和偏远地区远程医疗的看法。
IF 4.1 Q1 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-08-07 DOI: 10.1136/bmjhci-2023-100837
Noleen Fabian, Regine Ynez De Mesa, Carol Tan-Lim, Gillian Sandigan, Johanna Lopez, Arianna Maever Loreche, Leonila Dans, Zharie Benzon, Herbert Zabala, Josephine Sanchez, Nanette Sundiang, Mia Rey, Antonio Dans

Objectives: This study explored attitudes, subjective norms, and perceived behavioural control of participants across urban, rural and remote settings and examined intention-to-use telemedicine (defined in this study as remote patient-clinician consultations) during the COVID-19 pandemic.

Methods: This is a cross-sectional study. 12 focus group discussions were conducted with 60 diverse telemedicine user and non-user participants across 3 study settings. Analysis of responses was done to understand the attitudes, norms and perceived behavioural control of participants. This explored the relationship between the aforementioned factors and intention to use.

Results: Both users and non-users of telemedicine relayed that the benefits of telemedicine include protection from COVID-19 exposure, decreased out-of-pocket expenses and better work-life balance. Both groups also relayed perceived barriers to telemedicine. Users from the urban site relayed that the lack of preferred physicians discouraged use. Users from the rural and remote sites were concerned about spending on resources (ie, compatible smartphones) to access telemedicine. Non-users from all three sites mentioned that they would not try telemedicine if they felt overwhelmed prior to access.

Discussion: First-hand experiences, peer promotions, and maximising resource support instil hope that telemedicine can help people gain more access to healthcare. However, utilisation will remain low if patients feel overwhelmed by the behavioural modifications and material resources needed to access telemedicine. Boosting infrastructure must come with improving confidence and trust among people.

Conclusion: Sustainable access beyond the pandemic requires an understanding of factors that prevent usage. Sufficient investment in infrastructure and other related resources is needed if telemedicine will be used to address inequities in healthcare access, especially in rural and remote areas.

研究目的本研究探讨了城市、农村和偏远地区参与者的态度、主观规范和感知行为控制,并考察了在 COVID-19 大流行期间使用远程医疗(本研究将其定义为患者与医生之间的远程会诊)的意愿:这是一项横断面研究。在 3 个研究环境中与 60 名不同的远程医疗用户和非用户参与者进行了 12 次焦点小组讨论。对参与者的回答进行了分析,以了解他们的态度、规范和行为控制感知。这探讨了上述因素与使用意向之间的关系:结果:远程医疗的使用者和非使用者都表示,远程医疗的好处包括避免接触 COVID-19、减少自付费用和更好地平衡工作与生活。两组用户还反映了远程医疗的障碍。城市用户反映,缺乏首选医生阻碍了他们使用远程医疗。农村和偏远地区的用户则对使用远程医疗所需的资源(即兼容的智能手机)表示担忧。所有三个地点的非用户都提到,如果他们在使用远程医疗前感到不知所措,他们就不会尝试:讨论:亲身经历、同侪宣传以及最大限度地利用资源支持,让人们对远程医疗能够帮助人们获得更多的医疗保健抱有希望。然而,如果患者对使用远程医疗所需的行为改变和物质资源感到不知所措,那么使用率仍将很低。在加强基础设施建设的同时,还必须提高人们的信心和信任:结论:要想在大流行病过后持续提供远程医疗服务,就必须了解阻碍使用的因素。如果要利用远程医疗来解决医疗服务不公平的问题,尤其是在农村和偏远地区,就需要对基础设施和其他相关资源进行充足的投资。
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引用次数: 0
Communicating exploratory unsupervised machine learning analysis in age clustering for paediatric disease. 交流儿科疾病年龄聚类中的探索性无监督机器学习分析。
IF 4.1 Q1 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-07-29 DOI: 10.1136/bmjhci-2023-100963
Joshua William Spear, Eleni Pissaridou, Stuart Bowyer, William A Bryant, Daniel Key, John Booth, Anastasia Spiridou, Spiros Denaxas, Rebecca Pope, Andrew M Taylor, Harry Hemingway, Neil J Sebire

Background: Despite the increasing availability of electronic healthcare record (EHR) data and wide availability of plug-and-play machine learning (ML) Application Programming Interfaces, the adoption of data-driven decision-making within routine hospital workflows thus far, has remained limited. Through the lens of deriving clusters of diagnoses by age, this study investigated the type of ML analysis that can be performed using EHR data and how results could be communicated to lay stakeholders.

Methods: Observational EHR data from a tertiary paediatric hospital, containing 61 522 unique patients and 3315 unique ICD-10 diagnosis codes was used, after preprocessing. K-means clustering was applied to identify age distributions of patient diagnoses. The final model was selected using quantitative metrics and expert assessment of the clinical validity of the clusters. Additionally, uncertainty over preprocessing decisions was analysed.

Findings: Four age clusters of diseases were identified, broadly aligning to ages between: 0 and 1; 1 and 5; 5 and 13; 13 and 18. Diagnoses, within the clusters, aligned to existing knowledge regarding the propensity of presentation at different ages, and sequential clusters presented known disease progressions. The results validated similar methodologies within the literature. The impact of uncertainty induced by preprocessing decisions was large at the individual diagnoses but not at a population level. Strategies for mitigating, or communicating, this uncertainty were successfully demonstrated.

Conclusion: Unsupervised ML applied to EHR data identifies clinically relevant age distributions of diagnoses which can augment existing decision making. However, biases within healthcare datasets dramatically impact results if not appropriately mitigated or communicated.

背景:尽管电子医疗记录(EHR)数据的可用性越来越高,即插即用的机器学习(ML)应用编程接口也越来越广泛,但迄今为止,在医院常规工作流程中采用数据驱动决策的情况仍然有限。本研究通过按年龄推导诊断集群的视角,调查了可使用电子病历数据进行的机器学习分析类型,以及如何将结果传达给非专业的利益相关者:方法:预处理后,使用一家三级儿科医院的观察性电子病历数据,该数据包含 61 522 名独特的患者和 3315 个独特的 ICD-10 诊断代码。采用 K 均值聚类来确定患者诊断的年龄分布。通过定量指标和专家对聚类临床有效性的评估,选定了最终模型。此外,还对预处理决策的不确定性进行了分析:研究结果:确定了四个疾病年龄群,大致符合以下年龄段:0 至 1 岁;1 至 5 岁;6 至 12 岁:结果:确定了四个疾病年龄群,大致符合以下年龄段:0 至 1 岁;1 至 5 岁;5 至 13 岁;13 至 18 岁。这些群组中的诊断符合现有的关于不同年龄发病倾向的知识,而连续群组则呈现了已知的疾病进展。结果验证了文献中的类似方法。预处理决定所引起的不确定性对个体诊断的影响很大,但对群体水平的影响不大。我们成功地展示了减轻或传达这种不确定性的策略:应用于电子病历数据的无监督 ML 可以识别与临床相关的诊断年龄分布,从而增强现有的决策制定。但是,如果不适当地减轻或传达医疗数据集中的偏差,则会对结果产生极大的影响。
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引用次数: 0
Towards inclusive biodesign and innovation: lowering barriers to entry in medical device development through large language model tools. 实现包容性生物设计和创新:通过大型语言模型工具降低医疗器械开发的准入门槛。
IF 4.1 Q1 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-07-23 DOI: 10.1136/bmjhci-2023-100952
John T Moon, Nicholas J Lima, Eleanor Froula, Hanzhou Li, Janice Newsome, Hari Trivedi, Zachary Bercu, Judy Wawira Gichoya

In the following narrative review, we discuss the potential role of large language models (LLMs) in medical device innovation, specifically examples using generative pretrained transformer-4. Throughout the biodesign process, LLMs can offer prompt-driven insights, aiding problem identification, knowledge assimilation and decision-making. Intellectual property analysis, regulatory assessment and market analysis emerge as key LLM applications. Through case examples, we underscore LLMs' transformative ability to democratise information access and expertise, facilitating inclusive innovation in medical devices as well as its effectiveness with providing real-time, individualised feedback for innovators of all experience levels. By mitigating entry barriers, LLMs accelerate transformative advancements, fostering collaboration among established and emerging stakeholders.

在下面的叙述性综述中,我们将讨论大型语言模型(LLMs)在医疗设备创新中的潜在作用,特别是使用生成式预训练变压器-4 的实例。在整个生物设计过程中,大型语言模型可以提供及时驱动的见解,帮助发现问题、吸收知识和做出决策。知识产权分析、监管评估和市场分析是 LLM 的主要应用领域。通过案例,我们强调了 LLM 在实现信息获取和专业知识民主化、促进医疗设备包容性创新方面的变革能力,以及它为各种经验水平的创新者提供实时、个性化反馈的有效性。通过降低准入门槛,LLM 加快了变革性进步,促进了既有和新兴利益相关者之间的合作。
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引用次数: 0
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BMJ Health & Care Informatics
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