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Do-it-yourself transparency: emerging methods of congressional information dissemination 自己动手的透明度:国会信息传播的新方法
A. Washington, Derek Willis, Joshua Tauberer
The landscape of government information dissemination is fundamentally changing. The United States Congress and other public sector organizations publish many records in digital format. In the digital era, it is not always the government providing free information to the general public. Other organizations are providing it on the Internet at no cost. The economics of digital information argues that information has high production costs but inexpensive reproduction costs. What are the consequences and what are the benefits of do-it-yourself transparency? The three panelists, a professor, a data journalist and an entrepreneur, each bring a different perspective to this aspect of the digital economy. The expert panel has extensive experience with Congressional legislative information. We anticipate a vivid conversation on the theory and practice of government information dissemination and contemporary Internet culture. This panel seeks to identify a new vision of government information policy that includes collaborations between independent publishers and the public sector.
政府信息发布的格局正在发生根本性的变化。美国国会和其他公共部门组织以数字格式发布了许多记录。在数字时代,并不总是政府向公众提供免费信息。其他组织在互联网上免费提供。数字信息经济学认为,信息的生产成本高,但复制成本低。“自己动手”的透明度带来的后果和好处是什么?三位小组成员,一位教授、一位数据记者和一位企业家,各自为数字经济的这一方面带来了不同的视角。专家小组在国会立法信息方面有丰富的经验。我们期待着一场关于政府信息传播理论与实践与当代网络文化的生动对话。该小组旨在确定政府信息政策的新愿景,包括独立出版商和公共部门之间的合作。
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引用次数: 3
Electronic collection of inpatient and ambulatory hospital care data: national hospital care survey 住院和门诊医院护理数据的电子收集:全国医院护理调查
Shaleah Levant, Carol DeFrances
The National Hospital Care Survey (NHCS) is a groundbreaking undertaking that meets the demand for timely estimates and efficient use of hospital care data by taking advantage of electronic modes of communication, collection, and dissemination. By adapting to new technologies that are available to both hospitals and government, NHCS is redefining the way agencies can collect survey data while still protecting the confidentiality of survey participants, both hospitals and patients. Creating a relationship with a base cohort of hospitals allows NHCS to make the most of future technological advances. However, challenges remain. The protection of the confidentiality of hospitals and patients is always paramount; some hospital software systems are unable to output electronic claims data in the preferred format; and some hospitals require automatic transmission of data. Nonetheless, by establishing electronic relationships with hospitals now, the National Center for Health Statistics is poised to take advantage of future technological advances, such as electronic abstraction of electronic health records for clinical data.
国家医院护理调查(NHCS)是一项开创性的事业,通过利用电子通信、收集和传播模式,满足了及时估计和有效利用医院护理数据的需求。通过适应医院和政府可用的新技术,国家卫生服务中心正在重新定义机构收集调查数据的方式,同时仍然保护调查参与者(医院和患者)的机密性。与基础队列医院建立关系,使国家卫生保健中心能够充分利用未来的技术进步。然而,挑战依然存在。保护医院和病人的机密始终是最重要的;一些医院的软件系统无法以首选格式输出电子索赔数据;一些医院需要自动传输数据。尽管如此,通过现在与医院建立电子关系,国家卫生统计中心准备利用未来的技术进步,例如电子提取临床数据的电子健康记录。
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引用次数: 2
Linking open data: challenges and solutions 链接开放数据:挑战和解决方案
Anneke Zuiderwijk, M. Janssen, S. V. D. Braak, Y. Charalabidis
Open data have been recognized as a way to advance citizen engagement, increase economic welfare and improve policy-making and public decision-making. The linking of all kinds of open data sets provides potentially many benefits. Yet the number of successful examples of combining datasets has been limited. Challenges can be found at the political, social, use, and technical level. In this half day workshop we discuss the challenges of open data and relate these to the needs for policies and infrastructures for processing data. Various ways of dealing with these challenges will be discussed and in particular we will present an infrastructure for processing open data. This infrastructure harnesses open data sources and methodologies for annotating, visualising and making open data available to scientists and citizens. Participants are asked to actively participate in discussion and are invited to provide feedback and suggestions for improvement.
开放数据被认为是促进公民参与、增加经济福利和改善政策制定和公共决策的一种方式。各种开放数据集的链接提供了许多潜在的好处。然而,结合数据集的成功案例数量有限。在政治、社会、使用和技术层面都存在挑战。在这个为期半天的研讨会中,我们将讨论开放数据的挑战,并将这些挑战与处理数据的政策和基础设施的需求联系起来。我们将讨论应对这些挑战的各种方法,并特别介绍处理开放数据的基础设施。该基础设施利用开放数据源和方法进行注释、可视化,并使开放数据可供科学家和公民使用。参与者被要求积极参与讨论,并被邀请提供反馈和改进建议。
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引用次数: 11
Evaluating citizens' readiness to embrace e-government services 评估市民接受电子政务服务的意愿
M. S. Akram, Aneela Malik
To encompass the multi-dimensional nature of e-government systems the current study presents a framework of citizens' adoption of e-government services by integrating technology acceptance and information systems success literature along with citizens' attitudinal beliefs. In the proposed framework, it has been posited that the qualities of e-government websites such as perceived system quality, perceived information quality and perceived service quality influence adoption of e-government services, by citizens, directly and indirectly through perceived ability to use, perceived functional benefit, trust in the medium, trust in the government and user satisfaction. We have used Structural equation modeling to test the proposed hypotheses. We find evidence that the effect of perceived information quality and perceived system quality on adoption of e-government services is totally mediated by perceived ability to use, perceived functional benefit, trust in medium, trust in government and user satisfaction. Moreover, we find significant effect of gender, education level, experience with internet and with e-government websites on citizens' adoption of e-government services. We expect that in developing countries, the findings will be useful for practitioners and implementers of e-government. These will help them in designing and implementing policies and strategies which will increase the adoption rate of e-government services. This will also help reduce confusions in the minds of citizens regarding e-government adoption.
为了涵盖电子政务系统的多维性,本研究通过整合技术接受度和信息系统成功文献以及公民的态度信念,提出了公民采用电子政务服务的框架。在提出的框架中,假设电子政务网站的质量,如感知系统质量、感知信息质量和感知服务质量,通过感知使用能力、感知功能效益、对媒介的信任、对政府的信任和用户满意度,直接或间接地影响公民对电子政务服务的采用。我们使用结构方程模型来检验提出的假设。研究发现,感知信息质量和感知系统质量对电子政务服务采用的影响完全受感知使用能力、感知功能效益、媒介信任、政府信任和用户满意度的中介作用。此外,我们发现性别、受教育程度、互联网使用经验和电子政务网站对公民采用电子政务服务有显著影响。我们期望在发展中国家,研究结果将对电子政务的实践者和实施者有用。这些资料有助他们设计和实施政策和策略,以提高电子政府服务的采用率。这也将有助于减少公民对采用电子政务的困惑。
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引用次数: 19
A stakeholder analysis of interoperable data architecture: the case of I-Choose 对可互操作数据体系结构的利益相关者分析:I-Choose的案例
D. Sayogo, H. Jarman, A. Whitmore, G. Tayi, Jing Zhang, J. Hrdinová, T. Pardo, D. Andersen, L. Luna-Reyes, Xing Tan, Deborah L. Andersen
This paper presents the challenges associated with developing a data architecture supporting information interoperability in the supply-chain for sustainable food products. We analyze information elicited from experts in the supply-chain for organic and fair trade coffee to identify relevant stakeholders and the issues and challenges connected with developing an interoperable data architecture. This study assesses the salience of individual stakeholder groups and the challenges based on the stakeholders' attributes in terms of power, legitimacy and urgency. The following five issues/challenges were found to be the most salient, requiring primary focus in developing interoperable data architecture: trust in data, cost to maintain the system, political resistance, oversight and governance, and the cost to consumers in terms of time and effort. In the conclusion we discuss potential future research and practical implications for designing an interoperable data architecture.
本文介绍了与开发支持可持续食品供应链信息互操作性的数据体系结构相关的挑战。我们分析从有机和公平贸易咖啡供应链专家那里获得的信息,以确定相关的利益相关者,以及与开发可互操作的数据架构相关的问题和挑战。本研究基于利益相关者在权力、合法性和紧迫性方面的属性,评估了个别利益相关者群体的突出性和挑战。以下五个问题/挑战被认为是最突出的,需要在开发可互操作的数据架构时主要关注:对数据的信任、维护系统的成本、政治阻力、监督和治理,以及消费者在时间和精力方面的成本。在结论部分,我们讨论了设计可互操作数据体系结构的潜在未来研究和实际意义。
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引用次数: 11
Trusted third parties for secure and privacy-preserving data integration and sharing in the public sector 为公共部门提供安全和隐私保护的数据集成和共享的可信第三方
S. V. D. Braak, Sunil Choenni, R. Meijer, Anneke Zuiderwijk
For public organizations data integration and sharing are important in delivering better services. However, when sensitive data are integrated and shared, privacy protection and information security become key issues. This means that information systems must be secured and that access to sensitive data must be controlled. In this paper, a framework is presented to support data sharing between public organizations for collaboration purposes. The framework focuses on solutions towards optimal data sharing and integration while ensuring the security and privacy of individuals. Data sharing is based on the need-to-know principle, that is, data are only made available when they are required to perform core processes. To facilitate this, an approach is introduced in the form of a trusted third party that manages access control to personal information and thus helps to protect the privacy of individuals. It is argued that the proposed framework is suitable for data integration and sharing on various levels. An example of best practices of data sharing in the Netherlands shows how this framework facilitates data sharing to perform knowledge transfer and other higher-level tasks.
对于公共组织来说,数据集成和共享对于提供更好的服务非常重要。然而,当敏感数据被集成和共享时,隐私保护和信息安全成为关键问题。这意味着信息系统必须得到保护,对敏感数据的访问必须受到控制。在本文中,提出了一个框架来支持公共组织之间的数据共享,以实现协作目的。该框架侧重于在确保个人安全和隐私的同时实现最佳数据共享和集成的解决方案。数据共享基于need-to-know原则,也就是说,只有在执行核心流程需要数据时才提供数据。为了实现这一点,引入了一种方法,即由受信任的第三方来管理对个人信息的访问控制,从而有助于保护个人的隐私。该框架适用于不同层次的数据集成和共享。荷兰数据共享最佳实践的一个例子显示了该框架如何促进数据共享以执行知识转移和其他更高级别的任务。
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引用次数: 30
Still up in the air: government regulation of airline websites and continuing price inequality for persons with disabilities online 仍然悬而未决的问题是:政府对航空公司网站的监管,以及残疾人士在线上持续的价格不平等
J. Lazar, P. Jaeger, A. Olalere, Mugren Algarne, Z. Augustine, Connor Brown, F. D'Erasmo, Brian W. Dotson, Gene Endiape, Louette Govender, Niftalem Hagos, Gregory Hunt, W. Lawrence, Robert Plummer, A. Richardson, Justin Saval, Christopher Schickling, C. Schley, Douglas Szoka, R. Torrie, Michael Walton
US Department of Transportation (DOT) regulations require that persons with disabilities not be discriminated against in the pricing of airline travel. To comply with these regulations, the websites of airlines are not currently required to be accessible for persons with disabilities. However, if an airline website is inaccessible, the airline must offer to customers with disabilities over the phone the same price that is available on the website and may not charge a fee for purchasing tickets over the phone. A 2009 data collection effort (published in 2010) of the application of these government regulations in cyberspace found many cases of airline non-compliance with the regulations, resulting in price discrimination against airline passengers with disabilities. This paper reports the findings of a follow-up study conducted in 2011 to determine if any progress has been made in a two- year period, revealing mixed results in the attention paid to the regulations. Some airlines still are charging higher fares or including call center fees at rates of 30% to 90%. This paper details the findings from the 2011 data collection and analyzes the data in terms of website accessibility, civil rights for travelers with disabilities, and e-government policy implications.
美国运输部(DOT)规定,在航空旅行的定价中不得歧视残疾人。为了遵守这些规定,航空公司的网站目前并不要求残疾人可以访问。但是,如果航空公司的网站无法访问,航空公司必须通过电话向残疾乘客提供与网站上相同的价格,并且不得对通过电话购买机票收取费用。2009年的一项数据收集工作(发布于2010年)发现,许多航空公司不遵守这些规定,导致对航空公司残疾乘客的价格歧视。本文报告了2011年进行的一项后续研究的结果,以确定在两年的时间内是否取得了任何进展,揭示了对法规的关注的好坏参半的结果。一些航空公司仍在收取更高的票价,或者将呼叫中心的费用加成30%至90%。本文详细介绍了2011年数据收集的结果,并从网站可访问性、残障旅行者的公民权利和电子政务政策影响等方面分析了数据。
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引用次数: 11
City of New York on Twitter: @NYCGov 纽约市推特:@NYCGov
V. Cho, B. Esfahbod, M. Mansouri
Despite the growing demand for social media adoption and use from large size governing bodies in various industries, there are no identified and recognized social media adoption and use strategies. E-government is not an exception. Many government agencies and officials have created and are maintaining Twitter accounts as one of the communication tools to engage with other government sectors and their citizens. This report will examine how the social network site Twitter is being adopted and used by the New York City government agency as their E-government's social media strategy -- presently and dating back to its inception, and how it is received by the citizens. The analysis required collecting all the twitter messages that were published by @NYCgov from its inception to February 2012, and ranking the most popular messages by identifying the most re-tweeted tweets and categorizing these messages. The study will also identify the citizen-government relationship reciprocation rate, the rate of bidirectional communication, and the social network structure that was constructed around @nycgov.
尽管各行各业的大型管理机构对社交媒体的采用和使用的需求不断增长,但目前还没有确定和认可的社交媒体采用和使用策略。电子政务也不例外。许多政府机构和官员创建并维护Twitter账户,将其作为与其他政府部门及其公民交流的工具之一。本报告将研究社交网站Twitter是如何被纽约市政府机构采用和使用的,作为他们的电子政府的社交媒体战略——目前和追溯到它的开始,以及它是如何被公民接受的。这项分析需要收集@NYCgov从创立到2012年2月发布的所有推特信息,并通过识别转发次数最多的推文,对这些消息进行分类,从而对最受欢迎的消息进行排名。该研究还将确定公民与政府关系的互惠率、双向沟通率以及围绕@nycgov构建的社会网络结构。
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引用次数: 4
Political dialog evolution in a social network 社会网络中的政治对话演化
Scott P. Robertson, Sara K. Douglas, Misa Maruyama, Lik-Wai Chen
User comments posted on the Facebook walls of the two major 2010 California gubernatorial candidates were analyzed for their trends over a 22-month time period leading up to the election. Changes in content reflected an early emphasis on community building, establishment of common identity, and enthusiasm building with considerable dialog directed toward the candidates themselves. Later comments reflected a more outward turn toward other participants. The two communities of interest did not behave in exactly the same ways through time. Designers seeking to create socio-technical environments for political and civic engagement must face the fact that users' goals and activities change dynamically in response to the evolving characteristics of the group and external events affecting the group members. Implications for the design of "social affect" and "social intention" browsers are discussed.
2010年加州两位主要州长候选人的Facebook留言,在选举前22个月的时间里,分析了他们的趋势。内容的变化反映了早期对社区建设的强调,建立共同的身份,以及对候选人本身进行大量对话的热情建设。后来的评论反映出他对其他参与者的态度更加外向。随着时间的推移,这两个利益群体的行为方式并不完全相同。寻求为政治和公民参与创造社会技术环境的设计师必须面对这样一个事实,即用户的目标和活动会随着群体的演变特征和影响群体成员的外部事件而动态变化。对“社会情感”和“社会意图”浏览器设计的启示进行了讨论。
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引用次数: 16
Data integration from open internet sources to combat sex trafficking of minors 从开放的互联网资源整合数据,打击未成年人性交易
Hao Wang, Congxing Cai, A. Philpot, Mark Latonero, E. Hovy, Donald Metzler
Sex trafficking is the process and means of using force, fraud, or coercion to obtain and compel men, women and children into commercial sexual exploitation. Prevalent in both international and domestic spheres, this form of human trafficking constitutes a serious crime. Traffickers use a variety of means to advertise the illicit sexual services of the children and women they offer, including Internet classified ads, bulletin boards, and social media associated with escort and massage services (EMS). Clients ("johns") of the EMS fronts for prostitution also use the Internet and social media to compare their experiences and offer leads to one another. Law enforcement organizations have implemented a number of initiatives to combat child sexual trafficking. We describe a prototype law enforcement support system developed to automatically compile and correlate information from open Internet sources about trafficking and sexual abuse of women and especially children. The system, called TrafficBot, employs information retrieval, information integration, and natural language technologies to build a data warehouse allowing various visualizations of information for the benefit of law enforcement. We discuss the current capabilities of TrafficBot, how it could be used by law enforcement, and suggest some future directions.
性交易是使用武力、欺诈或胁迫手段获取和强迫男人、妇女和儿童从事商业性剥削的过程和手段。这种形式的人口贩运在国际和国内都很普遍,构成严重罪行。人贩子利用各种手段宣传他们提供的儿童和妇女的非法性服务,包括互联网分类广告、公告栏和与陪护和按摩服务(EMS)有关的社交媒体。EMS卖淫前线的嫖客(“嫖客”)也使用互联网和社交媒体来比较他们的经历,并互相提供线索。执法组织实施了一些打击儿童性贩运的举措。我们描述了一个原型执法支持系统,用于自动编译和关联来自公开互联网来源的有关贩运和性虐待妇女,特别是儿童的信息。这个名为TrafficBot的系统采用信息检索、信息集成和自然语言技术来构建一个数据仓库,允许对信息进行各种可视化处理,从而有利于执法部门。我们讨论了TrafficBot目前的能力,它如何被执法部门使用,并提出了一些未来的方向。
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引用次数: 25
期刊
Proceedings of the ... International Conference on Digital Government Research. International Conference on Digital Government Research
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