Arash Shaban-Nejad, Yu Ma, Masoumeh T. Izadi, L. Dubé, Luke Mondor, D. Buckeridge
In this paper, we describe our ongoing effort on the design and development of a knowledge-based system for monitoring and analyzing evidence-based population health indicators, with focus on indicators of chronic diseases related to obesity. The knowledge based system facilitates measuring the quality of obesity prevention programs and assists diagnostic and therapeutic decision-making and policy development.
{"title":"A knowledge-based architecture for integrating and interpreting population health data","authors":"Arash Shaban-Nejad, Yu Ma, Masoumeh T. Izadi, L. Dubé, Luke Mondor, D. Buckeridge","doi":"10.1145/2307729.2307787","DOIUrl":"https://doi.org/10.1145/2307729.2307787","url":null,"abstract":"In this paper, we describe our ongoing effort on the design and development of a knowledge-based system for monitoring and analyzing evidence-based population health indicators, with focus on indicators of chronic diseases related to obesity. The knowledge based system facilitates measuring the quality of obesity prevention programs and assists diagnostic and therapeutic decision-making and policy development.","PeriodicalId":93488,"journal":{"name":"Proceedings of the ... International Conference on Digital Government Research. International Conference on Digital Government Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2012-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83964437","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
P. Jaeger, J. Bertot, Andrea L. Kavanaugh, Tracy Viselli, David Nassar
In trying to address pressing community needs in the face of dwindling resources, many government agencies, local community groups, and members of the public have formed symbiotic partnerships at local and state levels to address significant community challenges by marshalling and leveraging community resources. As part of this broad movement of community-sourcing solutions, local communities are turning to new online civic engagement platforms to help motivate and coordinate local volunteerism and problem solving. These online civic engagement platforms help local residents, service-oriented organizations, and local governments collectively take action to address pressing local needs. This panel will consider key issues for e-government and communities by these online civic engagement platforms.
{"title":"Panel proposal online community networks, e-government, and community-sourcing actions","authors":"P. Jaeger, J. Bertot, Andrea L. Kavanaugh, Tracy Viselli, David Nassar","doi":"10.1145/2307729.2307772","DOIUrl":"https://doi.org/10.1145/2307729.2307772","url":null,"abstract":"In trying to address pressing community needs in the face of dwindling resources, many government agencies, local community groups, and members of the public have formed symbiotic partnerships at local and state levels to address significant community challenges by marshalling and leveraging community resources. As part of this broad movement of community-sourcing solutions, local communities are turning to new online civic engagement platforms to help motivate and coordinate local volunteerism and problem solving. These online civic engagement platforms help local residents, service-oriented organizations, and local governments collectively take action to address pressing local needs. This panel will consider key issues for e-government and communities by these online civic engagement platforms.","PeriodicalId":93488,"journal":{"name":"Proceedings of the ... International Conference on Digital Government Research. International Conference on Digital Government Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2012-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88784033","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Rulemaking is one of the U. S. government's most important policymaking methods. Although broad transparency and participation rights are part of its legal structure, significant barriers prevent effective engagement by many groups of interested citizens. RegualtionRoom, an experimental open-government partnership between academic researchers and government agencies, is a socio-technical participation system that uses multiple methods to alert and effectively engage new voices in rulemaking.
{"title":"Regulation room: moving towards civic participation 2.0","authors":"J. Heidt, Jackeline Solivan","doi":"10.1145/2307729.2307791","DOIUrl":"https://doi.org/10.1145/2307729.2307791","url":null,"abstract":"Rulemaking is one of the U. S. government's most important policymaking methods. Although broad transparency and participation rights are part of its legal structure, significant barriers prevent effective engagement by many groups of interested citizens. RegualtionRoom, an experimental open-government partnership between academic researchers and government agencies, is a socio-technical participation system that uses multiple methods to alert and effectively engage new voices in rulemaking.","PeriodicalId":93488,"journal":{"name":"Proceedings of the ... International Conference on Digital Government Research. International Conference on Digital Government Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2012-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87530735","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Inspired by the reported use of Web 2.0-based applications to stir national revolutions in the Arab World, and the potential of this technology to increase transparency and engage citizens in decision-making processes as documented by research in e-government, this study explores to what extent Arab League nations are using "democratic" features in their government websites and how citizens have responded to these initiatives. It does this by comparing (1) the information access and opportunities for participation offered in their portals with non-Arab countries, (2) and the traffic to governmental websites and number of citizens (viewers, fans, followers) engaged by their social media applications. For this purpose, 160 websites from 82 different countries were examined. Results show that although non-Arab countries allow users to get access to more information and present more social media applications with a higher number of citizens participating on them as viewers, fans, and followers, surprisingly no differences were found in terms of participatory features and local traffic rank in governmental websites. Six countries were selected as case studies to lend evidence to the results.
{"title":"Towards a social network e-government agenda?: measuring participation 2.0 in the Arab world","authors":"Daniel Halpern, Nik Ahmad Rozaidi, Seol Ki","doi":"10.1145/2307729.2307765","DOIUrl":"https://doi.org/10.1145/2307729.2307765","url":null,"abstract":"Inspired by the reported use of Web 2.0-based applications to stir national revolutions in the Arab World, and the potential of this technology to increase transparency and engage citizens in decision-making processes as documented by research in e-government, this study explores to what extent Arab League nations are using \"democratic\" features in their government websites and how citizens have responded to these initiatives. It does this by comparing (1) the information access and opportunities for participation offered in their portals with non-Arab countries, (2) and the traffic to governmental websites and number of citizens (viewers, fans, followers) engaged by their social media applications. For this purpose, 160 websites from 82 different countries were examined. Results show that although non-Arab countries allow users to get access to more information and present more social media applications with a higher number of citizens participating on them as viewers, fans, and followers, surprisingly no differences were found in terms of participatory features and local traffic rank in governmental websites. Six countries were selected as case studies to lend evidence to the results.","PeriodicalId":93488,"journal":{"name":"Proceedings of the ... International Conference on Digital Government Research. International Conference on Digital Government Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2012-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85625727","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
As a means to interact with citizens, social media presents governments with many opportunities and challenges. The ways in which these technologies are framed in policy, particularly information policies, heavily shape resulting government-citizen interactions. This paper uses a policy analysis approach to detail key policy instruments related to U. S. federal government use of social media. It focuses particularly on access issues, which these policies do not adequately address. Access can be understood to mean many things, and the values underlying access perspectives affect the design and implementation of e-government projects. This paper explicates several definitions of access, illustrates the values underlying these definitions, and suggests opportunities to frame government use of social media in a manner inclusive of as many members of the public as possible.
{"title":"Access perspectives and design values in government social media usage","authors":"P. Jaeger, J. Bertot, Katie Shilton","doi":"10.1145/2307729.2307764","DOIUrl":"https://doi.org/10.1145/2307729.2307764","url":null,"abstract":"As a means to interact with citizens, social media presents governments with many opportunities and challenges. The ways in which these technologies are framed in policy, particularly information policies, heavily shape resulting government-citizen interactions. This paper uses a policy analysis approach to detail key policy instruments related to U. S. federal government use of social media. It focuses particularly on access issues, which these policies do not adequately address. Access can be understood to mean many things, and the values underlying access perspectives affect the design and implementation of e-government projects. This paper explicates several definitions of access, illustrates the values underlying these definitions, and suggests opportunities to frame government use of social media in a manner inclusive of as many members of the public as possible.","PeriodicalId":93488,"journal":{"name":"Proceedings of the ... International Conference on Digital Government Research. International Conference on Digital Government Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2012-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73413767","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Armando Aldama-Nalda, Hafedh Chourabi, T. Pardo, J. Ramon Gil-Garcia, Sehl Mellouli, H. Scholl, Suha AlAwadhi, Taewoo Nam, Shawn Walker
E-government initiatives have been stepping forward in governments of all levels around the world. One of the most important strategies that are being carried is that of providing citizens with a single entry point for services that involve different government entities. The Smart Cities and Service Integration project (hereafter, SmartCities) aims to establish a framework for smart city service integration that would assist in the management of large scale projects related to the integration of services across governments. By using comparative case studies of six cities (New York City, Philadelphia, Seattle, Quebec City, Mexico City, Macao, and Shanghai), the project aims to develop a theoretical framework to guide smart cities service integration. This poster summarizes some of the most important results of the interviewing process. These results correspond to the analysis of four cities in North America: Philadelphia, Quebec City, Seattle and Mexico City. The research project is funded by the Social Sciences and Humanities Research Council of Canada.
{"title":"Smart cities and service integration initiatives in North American cities: a status report","authors":"Armando Aldama-Nalda, Hafedh Chourabi, T. Pardo, J. Ramon Gil-Garcia, Sehl Mellouli, H. Scholl, Suha AlAwadhi, Taewoo Nam, Shawn Walker","doi":"10.1145/2307729.2307789","DOIUrl":"https://doi.org/10.1145/2307729.2307789","url":null,"abstract":"E-government initiatives have been stepping forward in governments of all levels around the world. One of the most important strategies that are being carried is that of providing citizens with a single entry point for services that involve different government entities. The Smart Cities and Service Integration project (hereafter, SmartCities) aims to establish a framework for smart city service integration that would assist in the management of large scale projects related to the integration of services across governments. By using comparative case studies of six cities (New York City, Philadelphia, Seattle, Quebec City, Mexico City, Macao, and Shanghai), the project aims to develop a theoretical framework to guide smart cities service integration. This poster summarizes some of the most important results of the interviewing process. These results correspond to the analysis of four cities in North America: Philadelphia, Quebec City, Seattle and Mexico City. The research project is funded by the Social Sciences and Humanities Research Council of Canada.","PeriodicalId":93488,"journal":{"name":"Proceedings of the ... International Conference on Digital Government Research. International Conference on Digital Government Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2012-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81517737","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
S. Sawyer, Robert Schrier, J. Fedorowicz, M. Dias, C. Williams, Michael Tyworth
This paper contains analysis and some initial insights into the patterns of information technology (IT) architecture found in United States' public safety networks (PSNs). A PSN is understood to be an inter-organizational collaboration enabled by IT in support of the information sharing and interoperability needs of police and associated public safety organizations. We know the information systems designed and used by PSNs are often complex, expensive, and must support multiple public safety agencies. Improving our understanding of PSN IT architecture patterns could lead to improved designs and possibly improved performance of PSNs themselves. Data collected on 61 PSNs are analyzed using fuzzy set Qualitative Comparative Analysis (fsQCA). The fsQCA method is explained in detail for those unfamiliar with this technique. Results illuminate (1) functionally similar configuration patterns of IT architecture among PSNs and (2) multiple architectural patterns associated with PSN performance.
{"title":"Architectural patterns of U.S. public safety networks: a fuzzy set qualitative comparison analysis","authors":"S. Sawyer, Robert Schrier, J. Fedorowicz, M. Dias, C. Williams, Michael Tyworth","doi":"10.1145/2307729.2307738","DOIUrl":"https://doi.org/10.1145/2307729.2307738","url":null,"abstract":"This paper contains analysis and some initial insights into the patterns of information technology (IT) architecture found in United States' public safety networks (PSNs). A PSN is understood to be an inter-organizational collaboration enabled by IT in support of the information sharing and interoperability needs of police and associated public safety organizations. We know the information systems designed and used by PSNs are often complex, expensive, and must support multiple public safety agencies. Improving our understanding of PSN IT architecture patterns could lead to improved designs and possibly improved performance of PSNs themselves. Data collected on 61 PSNs are analyzed using fuzzy set Qualitative Comparative Analysis (fsQCA). The fsQCA method is explained in detail for those unfamiliar with this technique. Results illuminate (1) functionally similar configuration patterns of IT architecture among PSNs and (2) multiple architectural patterns associated with PSN performance.","PeriodicalId":93488,"journal":{"name":"Proceedings of the ... International Conference on Digital Government Research. International Conference on Digital Government Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2012-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89943926","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The rapid progression towards digital government has improved the access of citizens to services. Indeed, it is enabling government to be more effective, transparent, and accessible. However, the increasing access to digital data raises new concerns about privacy, security, and freedom of information, which have not been considered in the past. This tutorial will give an overview of privacy in the context of digital government. We will examine some of the potential concerns and causes of privacy breaches, the existing laws regarding privacy, as well as some of the technological solutions and potential challenges in deploying them.
{"title":"Privacy in the context of digital government","authors":"Jaideep Vaidya","doi":"10.1145/2307729.2307796","DOIUrl":"https://doi.org/10.1145/2307729.2307796","url":null,"abstract":"The rapid progression towards digital government has improved the access of citizens to services. Indeed, it is enabling government to be more effective, transparent, and accessible. However, the increasing access to digital data raises new concerns about privacy, security, and freedom of information, which have not been considered in the past. This tutorial will give an overview of privacy in the context of digital government. We will examine some of the potential concerns and causes of privacy breaches, the existing laws regarding privacy, as well as some of the technological solutions and potential challenges in deploying them.","PeriodicalId":93488,"journal":{"name":"Proceedings of the ... International Conference on Digital Government Research. International Conference on Digital Government Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2012-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86223832","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
N. Casellas, Thomas R. Bruce, Sara S. Frug, S. Bouwman, D. Dias, Jie Lin, Sharvari Marathe, K. Rai, Ankit Singh, Debraj Sinha, Sanjna Venkataraman
The application of Linked Open Data (LOD) principles to legal information (URI naming of resources, assertions about named relationships between resources or between resources and data values, and the possibility to easily extend, update and modify these relationships and resources) could offer better access and understanding of regulatory information to individual citizens, businesses and government agencies and administrations, and allow its sharing and reuse across applications, organizations and jurisdictions.
{"title":"Linked legal data: improving access to regulations","authors":"N. Casellas, Thomas R. Bruce, Sara S. Frug, S. Bouwman, D. Dias, Jie Lin, Sharvari Marathe, K. Rai, Ankit Singh, Debraj Sinha, Sanjna Venkataraman","doi":"10.1145/2307729.2307785","DOIUrl":"https://doi.org/10.1145/2307729.2307785","url":null,"abstract":"The application of Linked Open Data (LOD) principles to legal information (URI naming of resources, assertions about named relationships between resources or between resources and data values, and the possibility to easily extend, update and modify these relationships and resources) could offer better access and understanding of regulatory information to individual citizens, businesses and government agencies and administrations, and allow its sharing and reuse across applications, organizations and jurisdictions.","PeriodicalId":93488,"journal":{"name":"Proceedings of the ... International Conference on Digital Government Research. International Conference on Digital Government Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2012-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88880515","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Dolores E. Luna, J. Ramon Gil-Garcia, L. Luna-Reyes, Rodrigo Sandoval-Almazán, Abel Duarte-Valle
In the last few years, researchers have evaluated the performance of e-government portals in order to identify best practices and understand some of the factors that influence the quality of the information and services they provide to citizens. Most of these evaluations consider only the results or outputs, but ignore the inputs in terms of capabilities and resources that governments have available for these efforts. This paper argues that using data envelopment analysis (DEA) could help to better understand how efficient are governments in their use of certain inputs to produce high quality e-government portals. DEA is applied to calculate an efficiency score based on some portal characteristics (outputs) such as information, interaction, transaction, integration, and participation, and some organizational, institutional and contextual factors (inputs) such as government capacity, potential demand, and operation cost. The state government portals in Mexico are used for the empirical analysis. Our results indicate that there are some states that are never in the first places in terms of quality, but they have very few resources and capabilities and therefore, they are highly efficient.
{"title":"Using data envelopment analysis (DEA) to assess government web portals performance","authors":"Dolores E. Luna, J. Ramon Gil-Garcia, L. Luna-Reyes, Rodrigo Sandoval-Almazán, Abel Duarte-Valle","doi":"10.1145/2307729.2307748","DOIUrl":"https://doi.org/10.1145/2307729.2307748","url":null,"abstract":"In the last few years, researchers have evaluated the performance of e-government portals in order to identify best practices and understand some of the factors that influence the quality of the information and services they provide to citizens. Most of these evaluations consider only the results or outputs, but ignore the inputs in terms of capabilities and resources that governments have available for these efforts. This paper argues that using data envelopment analysis (DEA) could help to better understand how efficient are governments in their use of certain inputs to produce high quality e-government portals. DEA is applied to calculate an efficiency score based on some portal characteristics (outputs) such as information, interaction, transaction, integration, and participation, and some organizational, institutional and contextual factors (inputs) such as government capacity, potential demand, and operation cost. The state government portals in Mexico are used for the empirical analysis. Our results indicate that there are some states that are never in the first places in terms of quality, but they have very few resources and capabilities and therefore, they are highly efficient.","PeriodicalId":93488,"journal":{"name":"Proceedings of the ... International Conference on Digital Government Research. International Conference on Digital Government Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2012-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74134398","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}