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Digitalisation and Elderly Society - Universal Design as Detailed in Standards. 数字化与老年社会--标准中详述的通用设计。
Pub Date : 2024-11-18 DOI: 10.3233/SHTI241035
Rudolph Brynn, Kari Anne R Andersen, Laura Cruz Stieglmeier

The paper discusses the role of standards to achieve the objective of Universal Design, with the case of equal access for elderly people in the digital society. The concrete background is the launching of 4 standards regarding different aspects of the digital society at present and in the future, their consequences for elderly persons and persons with disabilities and how to ensure diversity and inclusion for all through Universal Design. Our hypothesis suggests that well-conceived standards, developed collaboratively by all stakeholders, including individuals with various functional disabilities, could be an essential tool in ensuring that Universal Design is an integral part of technological development.

本文以老年人在数字社会中的平等访问为例,讨论了标准在实现通用设计目标方面的作用。具体背景是,针对当前和未来数字社会的不同方面推出了 4 项标准,这些标准对老年人和残疾人的影响,以及如何通过通用设计确保所有人的多样性和包容性。我们的假设表明,由所有利益相关者(包括有各种功能障碍的个人)合作制定的精心构思的标准,可以成为确保通用设计成为技术发展不可分割的一部分的重要工具。
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引用次数: 0
Towards Equity and Universal Design in Pelvic Floor Care - Patient Experiences After Birth. 盆底护理中的平等与通用设计--产后患者的体验。
Pub Date : 2024-11-18 DOI: 10.3233/SHTI240993
Semra Sahin-Haglund, Sahruh Turkmen, Per-Olof Hedvall

This article presents preliminary findings from a design ethnographic study examining pelvic floor care practices from the perspective of patients with pelvic floor injuries caused by birth treated at the continence clinic in Sundsvall's Hospital, Sweden. The aim is to enhance our understanding of women's experiences of pelvic floor injury, provide insights into living with pelvic floor injury, and discuss this from a universal design perspective. The study combines qualitative observations during clinic meetings and individual interviews with participants in a separate room. In total, seven patients participated. The material was analysed using thematic analysis focusing on the patient's experiences and the continence clinic healthcare meeting situation. The initial findings show that pelvic floor injury symptoms such as leakage, pain and discomfort were seen as a routine part of giving birth and as expected and normal among patients. Another finding is how manifestation through visual evidence with mirroring or illustrations is found to be helpful among patients as it helps them with their healing process. Many participants have unresolved thoughts on the reasons for their pelvic floor injury. The narratives of patients living with pelvic floor injuries highlight themes of ambivalence and uncertainty, with the injuries often overshadowed by the subsequent demands of caring for a newborn, causing overload. The change is not only interpersonal; from a design perspective, the situation as a whole is of interest, including the environment, people, and artefacts. Further research is needed to explore women's experiences beyond the purely medical aspects. Here, universal design can contribute to increased sensitivity regarding stigma and values and how these can manifest socio-materially in healthcare interactions. This study provides a basis for continued work with co-creation workshops with participants in the following study.

本文介绍了一项设计人种学研究的初步结果,该研究从瑞典松兹瓦尔医院的尿失禁诊所中因分娩造成盆底损伤的患者的角度出发,对盆底护理实践进行了研究。研究的目的是加深我们对妇女盆底损伤经历的了解,为盆底损伤患者的生活提供启示,并从通用设计的角度对此进行讨论。这项研究结合了门诊会议期间的定性观察和在单独房间对参与者进行的个别访谈。共有七名患者参与。研究采用主题分析法对资料进行了分析,重点关注患者的经历和失禁诊所医疗保健会议的情况。初步研究结果显示,漏尿、疼痛和不适等盆底损伤症状被视为分娩过程中的常规症状,在患者中也被视为正常现象。另一项发现是,通过镜像或插图等视觉证据来表现症状对患者很有帮助,因为这有助于他们的康复过程。许多参与者对盆底损伤的原因有未解决的想法。盆底损伤患者的叙述突出了矛盾和不确定性的主题,损伤往往被随后照顾新生儿的需求所掩盖,造成超负荷。这种变化不仅仅是人与人之间的变化,从设计的角度来看,包括环境、人和人工制品在内的整体情况都是值得关注的。除了纯粹的医疗方面,还需要进一步的研究来探索妇女的经历。在这方面,通用设计可以提高人们对耻辱感和价值观的敏感度,以及这些如何在医疗保健互动中体现出来。这项研究为在接下来的研究中继续与参与者开展共同创造研讨会奠定了基础。
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引用次数: 0
Towards Recommendations for the Universal Design of Online Authentication Systems. 为在线身份验证系统的通用设计提出建议。
Pub Date : 2024-11-18 DOI: 10.3233/SHTI241036
Helen Petrie, Suzanna Schmeelk

There is a growing body of research on the problems older and disabled people face with authentication systems and a range of solutions have been developed. However, this research has not been integrated across user groups and solutions usually only target one or two groups. This research has attempted to integrate the empirical research findings across studies conducted with people with visual, physical, and intellectual disabilities, people dyslexia and older people. It proposes an initial set of 15 recommendations for the universal design of authentication systems. Four recommendations are about authentication systems in general, six about password authentication, two about CAPTCHAs and three about biometric authentication. 40% of the recommendations address problems experienced by at least two different user groups and over 25% address problems experienced by three groups. However, much further work is needed to validate and refine the recommendations and integrate them into a universal design approach.

关于老年人和残疾人在使用身份验证系统时所面临问题的研究越来越多,并已开发出一系列解决方案。然而,这些研究并没有整合到不同的用户群体中,而且解决方案通常只针对一两个群体。本研究试图整合针对视力、身体和智力残疾者、阅读障碍者和老年人的实证研究成果。它为身份验证系统的通用设计提出了 15 项初步建议。其中四项建议涉及一般身份验证系统,六项涉及密码身份验证,两项涉及验证码,三项涉及生物识别身份验证。40% 的建议解决了至少两个不同用户群体遇到的问题,超过 25% 的建议解决了三个群体遇到的问题。不过,要验证和完善这些建议并将其纳入通用设计方法,还需要做大量的工作。
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引用次数: 0
Inclusive Public Toilets: A Universal Design Enquiry for Indian Context. 包容性公共厕所:针对印度国情的通用设计调查。
Pub Date : 2024-11-18 DOI: 10.3233/SHTI240981
Divyang Purkayastha, Gaurav Raheja

Public toilets fulfil an essential need for all human beings. In the context of India, the diversity of population implies a diverse set of complex barriers in the public toilet experience. Inclusion and the contextual translation of universal design becomes crucial, considering the distinct socio-cultural dimensions. This study intends to enquire the above-mentioned perspective and contribute towards an understanding of inclusion and universal design in public toilets. The methodology is a three-part process including literature review, experiential case reflections and ethnographic field perspectives. The gathered data is mapped thematically and assessed qualitatively, based on the existing principles of universal design. The insights from the assessment highlight the need for contextualization of existing universal design principles, bringing out a multi-dimensional complexity of inclusion across human needs, behaviour, physical, planning and service aspects. This study paves a way forward for evolving design directions by raising further questions through fresh perspectives on inclusion & accessibility in public toilets. The raised questions contribute to a dilemma of standardisation versus contextual customisation around the understanding of inclusion and universal design, focusing on the scenario of Indian public toilets.

公共厕所满足了全人类的基本需求。在印度,人口的多样性意味着公厕体验中存在着各种复杂的障碍。考虑到不同的社会文化层面,包容性和通用设计的语境转换变得至关重要。本研究旨在从上述角度进行探究,为理解公共厕所的包容性和通用设计做出贡献。研究方法由三部分组成,包括文献综述、经验案例反思和人种学实地视角。根据现有的通用设计原则,对收集到的数据进行专题映射和定性评估。从评估中获得的启示突出表明,需要将现有的通用设计原则与具体情况相结合,从而在人类需求、行为、物理、规划和服务等方面体现出包容性的多维复杂性。这项研究通过对公共厕所的包容性和无障碍环境的全新视角,提出了更多问题,为不断发展的设计方向铺平了道路。围绕对包容性和通用设计的理解,提出的问题有助于解决标准化与因地制宜的两难问题,重点关注印度公共厕所的情况。
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引用次数: 0
Predicting Digital Accessibility Through a Self-Assessment Test of Process Traits. 通过过程特质自我评估测试预测数字无障碍环境。
Pub Date : 2024-11-18 DOI: 10.3233/SHTI241031
Miriam E N Begnum, Susanne K Harder

We have developed an 11-question self-assessment test that predicts whether a team is likely to develop accessible digital solutions - or not - based on the characteristics of the development processes. Our results indicate the test can predict both successes and failures with regards to accessibility of digital solutions. As such, teams and product leaders now have an easy way to identify whether the team's knowledge, practices and mindset makes them likely to deliver accessible digital solutions. Further, the test identify which changes are needed for the team to better ensure digital accessibility.

我们开发了一个包含 11 个问题的自我评估测试,可以根据开发流程的特点预测一个团队是否有可能开发出无障碍数字解决方案。我们的结果表明,该测试可以预测数字解决方案无障碍化的成功与失败。因此,团队和产品负责人现在有了一种简便的方法来确定团队的知识、实践和思维方式是否使他们有可能提供无障碍数字解决方案。此外,该测试还能确定团队需要做出哪些改变,以更好地确保数字无障碍性。
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引用次数: 0
Universal Design of Public Services: A Case Study of the Norwegian Labour and Welfare Administration. 公共服务的通用设计:挪威劳动与福利管理局案例研究》。
Pub Date : 2024-11-18 DOI: 10.3233/SHTI241032
Miriam E N Begnum, Anne Igeltjørn

This paper presents how employees in a governmental organization strive towards incorporating universal design into their work practices when developing digital solutions - and what workplace aspects helps and hinders them in their efforts to ensure the digital services they build are accessible for all users. A case study of the Norwegian Labour and Welfare Administration (NAV) indicate that ensuring universal design in organizations entails activities far beyond WCAG testing. For NAV, cross-disciplinary stream-aligned teams appears a driving factor for universal design, as is widespread collegial support and easy-to-use resources. We further hypothesize that SWOT analyses could help identify threats and opportunities for promoting universal design in organizations.

本文介绍了一家政府机构的员工在开发数字解决方案时如何努力将通用设计融入工作实践,以及哪些工作场所方面的问题会帮助和阻碍他们努力确保所构建的数字服务对所有用户都是无障碍的。对挪威劳动与福利局(NAV)的案例研究表明,确保组织中的通用设计所涉及的活动远远超出了WCAG测试的范围。对于挪威劳动与福利局来说,跨学科的团队似乎是通用设计的一个驱动因素,广泛的同事支持和易于使用的资源也是如此。我们进一步假设,SWOT 分析可以帮助识别在组织中推广通用设计的威胁和机遇。
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引用次数: 0
Culturally Sensitive Design Tool Kit Developed Through Global Co-Design. 通过全球共同设计开发的文化敏感型设计工具包。
Pub Date : 2024-11-18 DOI: 10.3233/SHTI240990
Tori Simpson, Abigail Hoover

Designers are increasingly navigating translocated contexts, presenting the need to develop strong skills in sensitively working with host communities, avoiding surface-level engagements, and considering the longevity, ownership, and impact of designs [1]. This paper reviews a series of co-design workshops organised by Imperial College London and Royal College of Art's MASc Global Innovation Design (GID) students, Abigail Hoover, and Tori Simpson. These workshops assembled a global community of design experts, students, and academics to share their experiences and approaches when designing for diverse communities to create culturally robust design interventions that are contextually innovative in the cultures and communities they exist in. The outcome of these workshops is a collection of co-designed guidelines to support design practitioners in ethical co-design practices, particularly when engaging with communities to which they do not belong. The goal of conducting these workshops was to discuss, and create strategies to avoid design tourism, a concept that straddles many names, including parachute design, design littering, and design imperialism. Meaning 'projects where the primary purpose of the project is the educational or personal development of the visitors, and the resulting ideas are left without any potential for realistic implementation.' [2] This paper outlines the tools, techniques, and knowledge generated through collaborative participation and reflection during the workshops that can be applied within culturally sensitive projects and ever-evolving design environments. It will review the created workshop structure and outcome analysis strategies cataloguing results against pre-existing design ethics structures. These outputs prompt the designer to reflect on their own practice, how they involve users, and what is left behind for communities involved. This paper serves as a valuable resource for designers seeking to navigate design with cultural sensitivity and adaptability, incorporate best practice, as well as new approaches to innovation, and facilitate actionable response to generate sustainable futures.

设计师们越来越多地在移居国外的环境中游刃有余,这就要求他们在与东道主社区的合作中培养敏锐的技能,避免表面上的接触,并考虑设计的持久性、所有权和影响力[1]。本文回顾了由伦敦帝国理工学院和皇家艺术学院全球创新设计(GID)硕士生阿比盖尔-胡佛(Abigail Hoover)和托里-辛普森(Tori Simpson)组织的一系列共同设计研讨会。这些研讨会汇集了全球的设计专家、学生和学者,分享了他们在为不同社区进行设计时的经验和方法,以创造出在文化和社区背景下具有创新性的、文化上稳健的设计干预措施。这些研讨会的成果是一套共同设计的指南,用于支持设计从业人员开展符合道德规范的共同设计实践,特别是在与他们不属于的社区接触时。开展这些工作坊的目的是讨论并制定避免设计旅游的策略。"设计旅游 "这个概念有很多名称,包括降落伞设计、设计垃圾和设计帝国主义。意思是 "以游客的教育或个人发展为主要目的的项目,由此产生的想法没有任何现实实施的可能性"。[2] 本文概述了工作坊中通过合作参与和反思产生的工具、技术和知识,这些工具、技术和知识可以应用于文化敏感型项目和不断发展的设计环境中。本文将回顾所创建的工作坊结构和成果分析策略,并根据已有的设计伦理结构对结果进行编目。这些成果促使设计师反思自己的实践、如何让用户参与进来,以及为相关社区留下了什么。本文为设计师提供了宝贵的资源,帮助他们以文化敏感性和适应性来驾驭设计,融入最佳实践和新的创新方法,并促进可操作的应对措施,以创造可持续的未来。
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引用次数: 0
The Use of Card-Game Design to Teach Universal Design Theory. 利用卡片游戏设计教授通用设计理论。
Pub Date : 2024-11-18 DOI: 10.3233/SHTI240999
Richard Herriott

This paper discusses the use of a card-game design task to teach the implementation of Universal Design (UD) principles to undergraduate students. The underlying assumption is that in order to implement UD methods, designers need to select the right tools to gather information and they need to understand the theoretical basis of the tools chosen. The aim is to bridge the theory/practice gap by getting students to actively consider how each aspect of their design research contribute to the implementation of the theory. Work by Herriott (2023) shows that design researchers are not consistent in explaining or making transparent the underlying reasons for why a UD tool was chosen. UD theory is also somewhat weak on the topic of implementation, a necessary element of design theory according to Jones & Gregor (2007). The didactic purpose of the card-game design was to encourage students to become conscious of the reason they chose the design tools eventually used in their course project. It was also to examine how, from a UD theory standpoint, implementation of UD could be enhanced since this aspect of UD theory appears to be in need of reinforcement. The students developed in class a card-game which could be used to create and advance their designs and also to retrospectively analyse them upon completion. The in-class discussion of what was required for a game also focused studentst' attention to the elements of UD and their possible implementation. The work shows that more time is needed to explain game design; mapping of UD concept to game affordances is necessary; the course learning outcomes require addition of demonstration of theory-to-implementation.

本文讨论了如何利用纸牌游戏设计任务来教授本科生实施通用设计(UD)原则。其基本假设是,为了实施通用设计方法,设计者需要选择正确的工具来收集信息,并且需要了解所选工具的理论基础。这样做的目的是让学生积极考虑他们设计研究的每个方面如何有助于理论的实施,从而弥合理论与实践之间的差距。Herriott(2023)的研究表明,设计研究人员在解释或阐明选择UD工具的根本原因方面并不一致。根据 Jones & Gregor (2007)的观点,设计理论的一个必要元素--实施,也是 UD 理论的一个薄弱环节。卡片游戏设计的教学目的是鼓励学生意识到他们选择最终用于课程项目的设计工具的原因。这也是为了从通识教育理论的角度研究如何加强通识教育的实施,因为通识教育理论的这一方面似乎需要加强。学生们在课堂上开发了一个卡片游戏,用来创建和推进他们的设计,并在设计完成后对其进行回顾性分析。在课堂上讨论游戏的要求,也使学生关注到了 "用户为本 "的要素及其可能的实施。这项工作表明,需要更多的时间来解释游戏设计;将 UD 概念映射到游戏承受能力是必要的;课程学习成果需要增加理论到实施的演示。
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引用次数: 0
Spatial Justice: A Shifting Perspective to Reframe Universal Design. 空间正义:转变视角,重构通用设计。
Pub Date : 2024-11-18 DOI: 10.3233/SHTI241011
Janice Rieger

This paper considers the social, cultural, and structural processes and practices, that are manifested in the built environment and mediated spatially, that create and maintain experiences of exclusion, otherwise known as spatial injustice. Expanding on two decades of case study research and empirical data collected in spatial justice across Canada and Australia, this paper interrogates perspectives of power and spatial injustices that still exist today. These case studies are based in institutions like malls, museums, urban precincts, and universities to usher in a new understanding of universal design through the lens of spatial justice and include creative practice (films), (dis)-audits, co-design processes, and disability allyship. This paper expands on the first comprehensive set of studies across spatial typologies, and how power and spatial justice are manifested and designed into architecture and interior environments-and their fields of knowledge. Key takeaways are new ways of knowing, teaching, and doing in architecture and design to create spatial justice and cultures of inclusion.

本文探讨了社会、文化和结构性过程和实践,这些过程和实践体现在建筑环境中,并以空间为媒介,创造并维持着被排斥的体验,也就是所谓的空间不公正。本文以二十年来在加拿大和澳大利亚收集的有关空间公正的案例研究和经验数据为基础,从权力和空间不公正的角度对今天仍然存在的问题进行了探讨。这些案例研究基于商场、博物馆、城市中心区和大学等机构,通过空间正义的视角对通用设计进行了全新的理解,其中包括创意实践(电影)、(不)审计、共同设计过程和残疾人同盟关系。本文扩展了第一套跨空间类型的综合研究,以及权力和空间正义如何在建筑和室内环境及其知识领域中得到体现和设计。本文的主要启示是,在建筑和设计领域采用新的认知、教学和实践方式,以创造空间正义和包容文化。
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引用次数: 0
The Digital School - Can Everyone Participate on Equal Terms? 数字学校--每个人都能平等参与吗?
Pub Date : 2024-11-18 DOI: 10.3233/SHTI241000
Brynhild Runa Sterri, Malin Rygg

This paper examines the accessibility of digital learning tools in Norwegian schools, highlighting significant deficiencies that hinder equitable participation, especially for students with disabilities. Through inspections, surveys, and stakeholder consultations, critical gaps in compliance and competence are identified. Recommendations are provided to strengthen regulatory enforcement, enhance teacher training, and support the procurement of accessible learning resources, aiming to ensure all students can equally benefit from digital advancements in education.

本文探讨了挪威学校数字学习工具的无障碍使用情况,着重指出了妨碍平等参与(尤其是残疾学生的平等参与)的重大缺陷。通过检查、调查和利益相关者咨询,发现了在合规性和能力方面存在的重大差距。报告提出了加强监管执法、加强教师培训和支持采购无障碍学习资源的建议,旨在确保所有学生都能平等地受益于数字教育的进步。
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引用次数: 0
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Studies in health technology and informatics
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