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Four lessons learned: Employees' perceptions of fundraising via reward-based crowdfunding 四个经验教训:员工对通过基于奖励的众筹筹款的看法
Q3 BUSINESS Pub Date : 2023-04-25 DOI: 10.1002/nvsm.1793
Claire van Teunenbroek, Rosa Smits

An innovative way to support cultural institutions is through reward-based crowdfunding, an online funding mechanism for a specific project, which offers donors a reward for their donation. We explored employees' perceptions of crowdfunding and focused on the question: “How do employees of cultural institutions running a crowdfunding campaign perceive the use of crowdfunding to collect funds?” To answer this question, we focus on interpretive research using semi-structured interviews (n = 15) among Dutch cultural institutions' employees responsible for running the crowdfunding. We used earlier findings on psychological ownership to structure the interviews. Psychological ownership is the feeling that the project has become an employee's extension, and previous research linked it to success on the work floor. Our findings claim four lessons. First, crowdfunding is a full-time job and not an extra activity. Second, crowdfunding differs from traditional fundraising: it contains specific content-related tasks they do not perform as fundraisers. Third, crowdfunding asks for teamwork. While autonomy is valued, one employee should not be responsible for the campaign. Fourth, crowdfunding does not come naturally to all cultural institutions. This research provides a basis for further specification of crowdfunding and its implementation in the cultural sector.

支持文化机构的一种创新方式是通过基于奖励的众筹,这是一种针对特定项目的在线资助机制,为捐赠者的捐赠提供奖励。我们探讨了员工对众筹的看法,并将重点放在了以下问题上:“开展众筹活动的文化机构的员工如何看待使用众筹筹集资金?”为了回答这个问题,我们使用半结构化访谈(n = 15) 荷兰文化机构负责管理众筹的员工。我们使用了早期关于心理所有权的研究结果来构建访谈。心理所有权是指项目已经成为员工的延伸,之前的研究将其与工作场所的成功联系起来。我们的发现需要四个教训。首先,众筹是一项全职工作,而不是额外的活动。其次,众筹不同于传统的筹款:它包含特定的内容相关任务,而不是作为筹款人执行的任务。第三,众筹要求团队合作。尽管重视自主性,但不应由一名员工对活动负责。第四,众筹并非所有文化机构都能自然而然地获得。这项研究为进一步规范众筹及其在文化部门的实施提供了基础。
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引用次数: 0
The people behind the scenes: Episodic volunteering at fundraising events 幕后人物:筹款活动中的志愿服务
Q3 BUSINESS Pub Date : 2023-04-23 DOI: 10.1002/nvsm.1794
Ram Cnaan, Daniel Choi, Chulhee Kang, Jihyeon Song, Michal Almog-Bar, Georg von Schnurbein

Nonprofit organizations (NPOs) have become increasingly dependent on episodic volunteers (EVs), those that would help carry out an event with little training and expectation to commit to future events. Despite its importance to the survival of NPOs, the use of EVs with respect to fundraising has received little research focus. Furthermore, none of the existing studies identified examined how fundraising EVs differ from other EVs. This study seeks to contribute to our understanding of fundraising EVs using a global perspective. Data were generated using surveys distributed in seven countries, tallying more than 4,000 respondents. Variables included demographic characteristics, previous donation and volunteer history, motives, mode of volunteering, and overall experience. The data were analyzed by applying between-group (logistic regression on participation) and within-group analysis (ordered logistic regression on willingness to participate in the future). Data were further analyzed by examining differences by country. We found that country, gender, religion, income, employment, history of donations, mode of volunteering, and several motives, both intrinsic and extrinsic, were significant in the logistic regression analysis of participation in fundraising episodic volunteering. The ordered logistic analysis unexpectedly found that the only predictors to foster a willingness to engage again were the responsiveness of the event team and a desire to fulfill spiritual satisfaction. In recruiting and selecting EVs for fundraising events, NPOs should consider previous or current donors and those with regular volunteering experience and they should market volunteer opportunities towards those in search of spiritual fulfillment and meaning. Moreover, NPOs should prioritize quick and clear communication with fundraising EVs in order to foster a willingness to volunteer again. Lastly, NPOs should regularly assess for country-specific factors and contexts that may affect episodic volunteering in fundraising events. Our paper illustrates who fundraising EVs are, their motives, how they choose to volunteer, and what contributes to their willingness to volunteer again. Given the limited research on fundraising EVs, this study serves to help lay the foundation of research for this unique subgroup. Our aim was to not only address the dearth of literature but serve as a springboard for future research on fundraising EVs.

非营利组织(NPO)越来越依赖偶发性志愿者(EV),这些志愿者将在几乎没有培训和期望的情况下帮助开展活动,以致力于未来的活动。尽管电动汽车对非营利组织的生存很重要,但在筹款方面的使用很少受到研究关注。此外,没有一项现有的研究考察了筹款电动汽车与其他电动汽车的区别。这项研究试图从全球角度帮助我们理解电动汽车的筹资。数据是通过分布在七个国家的调查得出的,共有4000多名受访者。变量包括人口统计学特征、以前的捐赠和志愿者历史、动机、志愿服务模式和总体经验。通过组间分析(参与的逻辑回归)和组内分析(未来参与意愿的有序逻辑回归)对数据进行分析。通过检查各国的差异,对数据进行了进一步分析。我们发现,国家、性别、宗教、收入、就业、捐赠历史、志愿服务模式以及几种内在和外在动机在参与筹款情景志愿服务的逻辑回归分析中具有显著意义。有序逻辑分析出乎意料地发现,培养再次参与意愿的唯一预测因素是活动团队的反应能力和实现精神满足的愿望。在招募和选择电动汽车参加筹款活动时,非营利组织应考虑以前或现在的捐赠者以及那些有定期志愿服务经验的人,他们应向那些寻求精神满足和意义的人推销志愿服务机会。此外,非营利组织应优先考虑与筹款电动汽车进行快速清晰的沟通,以培养再次成为志愿者的意愿。最后,非营利组织应定期评估可能影响筹款活动中偶发志愿服务的具体国家因素和背景。我们的论文说明了谁是筹款电动汽车,他们的动机,他们如何选择志愿服务,以及是什么促成了他们再次志愿服务的意愿。鉴于对电动汽车筹款的研究有限,本研究有助于为这一独特的亚组奠定研究基础。我们的目标不仅是解决文献匮乏的问题,而且是未来研究电动汽车筹款的跳板。
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引用次数: 1
Examining the intersection of culture and stewardship: Assessing how the most visited visited art museums promote their philanthropic missions 考察文化与管理的交集:评估参观人数最多的艺术博物馆如何促进其慈善使命
Q3 BUSINESS Pub Date : 2023-03-29 DOI: 10.1002/nvsm.1790
Geah Pressgrove, Richard D. Waters, A. Darrah, Cassandra L. C. Troy
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引用次数: 1
Examining the intersection of culture and stewardship: Assessing how the most visited art museums promote their philanthropic missions 考察文化与管理的交叉点:评估参观人数最多的美术馆如何促进其慈善使命
Q3 BUSINESS Pub Date : 2023-03-29 DOI: 10.1002/nvsm.1790
Geah Pressgrove, Richard D. Waters, Adrienne Darrah, Cassandra Troy

This manuscript provides a foundation of information to provide a benchmark for further understanding how culture impacts the presentation of art museums' mission as well as cultivating relationship with its supporters. Using content analysis methodology, the research investigates how a random sampling of the globe's most visited art museums incorporate Kelly's (1998, 2001) stewardship dimensions into their homepages and membership webpages as well as Hofstede's six cultural dimensions into the museums' “About Us” pages. Results from this investigation found that art museums widely use the reporting and relationship nurturing strategies to reach out to a broad range of supporters, but they fail to recognize and thank specific individuals or groups of supporters to deepen the relationship with their most ardent supporters. The intersection of stewardship strategies with Hofstede's cultural dimensions are also explored qualitatively based on patterns identified within the results.

这份手稿提供了一个信息基础,为进一步理解文化如何影响美术馆使命的呈现以及培养与支持者的关系提供了基准。该研究使用内容分析方法,调查了全球访问量最大的美术馆的随机抽样如何将Kelly(19982001)的管理维度纳入其主页和会员网页,以及Hofstede的六个文化维度纳入博物馆的“关于我们”页面。这项调查的结果发现,美术馆广泛使用报告和关系培养策略来接触广泛的支持者,但它们没有认识到并感谢特定的个人或支持者群体来加深与最热心支持者的关系。管理策略与霍夫斯泰德文化维度的交叉点也基于结果中确定的模式进行了定性探索。
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引用次数: 1
A thematic analysis of fundraiser characteristics in high-quality major donor fundraising relationships in US higher education 美国高等教育高质量主要捐助者筹款关系中筹款人特征的主题分析
Q3 BUSINESS Pub Date : 2023-03-28 DOI: 10.1002/nvsm.1789
Genevieve G. Shaker

As nonprofits increasingly rely on large contributions, skillful major gift fundraisers are more important than ever. In contrast to the vast research on donor motivations, there are few examinations of fundraisers or fundraising relationships. This study responds to nonprofits' interest in understanding beneficial fundraising strategies and to the lack of empirical literature with the question: From the donor perspective, what characteristics do fundraisers demonstrate within high-quality major giving relationships? This exploratory, interview-based project used a codebook thematic analysis approach based on HEXACO personality theory to review participants' reflections about fundraisers. The 20 participating donors had given between USD$10,000 and USD$40 million to select colleges and universities in the US Midwest region. This study confirms much of what fundraisers believe to be important to major gift donors, with added nuance about the complex form of professionalism donors appreciate. The fundraiser characteristics show several dual emphases, including on field expertise and interpersonal acumen, attention to donor concerns and institutional interests, patience with the gift-making process and ability to facilitate its progression, and attention to ethical practice and empathetic interactions. The study shows the inner workings of the major giving relationship fundraising paradigm, reveals how societal perceptions of fundraisers are relevant for understanding donor preferences, and provides a framework for fundraisers to assess and enhance their interactions with major donors.

随着非营利组织越来越依赖大额捐款,熟练的大额捐款筹款人比以往任何时候都更重要。与对捐赠者动机的大量研究相反,很少对筹款人或筹款关系进行检查。这项研究回应了非营利组织对理解有益的筹款策略的兴趣,以及缺乏实证文献的问题:从捐赠者的角度来看,筹款人在高质量的主要捐赠关系中表现出什么特征?这个探索性的、基于访谈的项目使用了基于HEXACO人格理论的代码簿主题分析方法来审查参与者对筹款人的反思。20个参与捐助者向美国中西部地区的一些学院和大学捐赠了1万至4000万美元。这项研究证实了筹款人认为对主要礼物捐赠者重要的许多东西,并对捐赠者所欣赏的复杂形式的专业精神进行了细微的区分。筹款人的特点显示出双重重点,包括实地专业知识和人际敏锐性、对捐赠者关切和机构利益的关注、对礼品制作过程的耐心和促进其发展的能力,以及对道德实践和同理心互动的关注。这项研究展示了主要捐赠关系筹款模式的内部运作,揭示了社会对筹款人的看法如何与了解捐助者的偏好相关,并为筹款人评估和加强与主要捐助者的互动提供了一个框架。
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引用次数: 0
The contribution of crowdfunding for philanthropy: A systematic review and framework of donation and reward crowdfunding 众筹对慈善事业的贡献:捐赠和奖励众筹的系统回顾与框架
Q3 BUSINESS Pub Date : 2023-03-13 DOI: 10.1002/nvsm.1791
Claire van Teunenbroek, Carolina Dalla Chiesa, Laura Hesse

Which novelties do donation- and reward-based crowdfunding bring to philanthropy? Scholars interested in crowdfunding contributed to developing empirical explanations on which features impact online giving. However, the focus on theory building is limited. We developed a theoretical framework by categorizing the empirical findings reported in 198 studies, which resulted in four crowdfunding features impacting giving: (1) project creator, (2) social information, (3) rewards, and (4) project description. We explain why these features impact giving by integrating them with insights from several fields of social sciences, deriving seven giving mechanisms. We conclude that with impacting donations via crowdfunding, three giving themes exist: being affected by (1) the perceived project's quality, (2) social connections and/or (3) tangible rewards. The categorization of mechanisms for giving allows initiators to extract best practice examples for increasing the probability of successful crowdfunding projects considering the giving mechanisms.

基于捐赠和奖励的众筹为慈善事业带来了哪些新奇之处?对众筹感兴趣的学者们为开发哪些特征影响在线捐赠的实证解释做出了贡献。然而,对理论建设的关注是有限的。我们通过对198项研究中报告的实证结果进行分类,建立了一个理论框架,得出了影响捐赠的四个众筹特征:(1)项目创建者,(2)社会信息,(3)奖励,和(4)项目描述。我们通过将这些特征与社会科学几个领域的见解相结合,得出七种给予机制,来解释为什么这些特征会影响给予。我们得出的结论是,通过众筹影响捐赠,存在三个捐赠主题:受(1)感知项目质量的影响,(2)社会关系和/或(3)有形回报的影响。捐赠机制的分类允许发起人提取最佳实践示例,以提高考虑捐赠机制的众筹项目成功的可能性。
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引用次数: 3
Sustainability motives, values and communication of slow fashion business owners 慢时尚企业主的可持续发展动机、价值观和沟通
Q3 BUSINESS Pub Date : 2023-02-17 DOI: 10.1002/nvsm.1788
Lineta Ramonienė

Research on sustainable consumption is increasing however, it mostly focuses on commercial products. Fashion industry in general remains understudied especially small size business in sustainable fashion. Even this segment continues to be neglected in research, it creates a significant impact on sustainability. The study is carried in Lithuania. While sustainability is regarded as the business standard in neighboring countries, especially Scandinavia, Lithuania is still learning how to become more conscious and sustainable. Although the country has the capacity to lead sustainability in the region, there is inadequate education on this matter. Regardless, several local businesses and governments agree that incorporating sustainability is a single clear route to economic growth. The paper aims to understand motives and values of Lithuanian sustainable clothing business owners and explore how they communicate these motives and values. The study employs a qualitative approach of in-depth semi-structured interviews. The analysis is guided by the framework of grounded theory, which leads to the conception of four themes: (1) Initiating a Change; (2) Respectful and Responsible Approach; (3) Slowness; (4) Personal and Purposeful Communication. A possible limitation of this study is the language barrier. Participants could choose whether they wished to speak in English or Lithuanian. Three out of seven chose to speak their native language, while four agreed to speak in English. Although English-speaking participants did not show any difficulty expressing themselves, their interviews turned out to be shorter than those conducted in Lithuanian. Findings indicate that the motives, values, and communication procedures of the owners are reflected in bringing about a change in consumers' minds and actions, taking responsibility to show respect to stakeholders and the environment, slowing down in every step from design to shipping, and building a conscious and educated community. The paper has defined relevant terms and put forward the ground values of the sustainable fashion industry by giving a voice to sustainable clothing business owners, their experiences, and insights.

然而,对可持续消费的研究越来越多,主要集中在商业产品上。总体而言,时尚行业的研究仍然不足,尤其是可持续时尚领域的小型企业。即使这一部分在研究中继续被忽视,它也对可持续性产生了重大影响。这项研究是在立陶宛进行的。尽管可持续性在邻国,尤其是斯堪的纳维亚半岛被视为商业标准,但立陶宛仍在学习如何变得更加自觉和可持续。尽管该国有能力领导该地区的可持续发展,但在这方面的教育不足。无论如何,一些地方企业和政府一致认为,融入可持续性是实现经济增长的唯一明确途径。本文旨在了解立陶宛可持续服装企业主的动机和价值观,并探讨他们如何传达这些动机和价值。该研究采用了深入的半结构化访谈的定性方法。分析以扎根理论为指导,提出了四个主题的概念:(1)发起变革;(2) 尊重和负责任的方法;(3) 缓慢;(4) 个人和有目的的沟通。这项研究的一个可能的局限性是语言障碍。与会者可以选择用英语还是立陶宛语发言。七分之三的人选择说自己的母语,四分之一的人同意说英语。尽管说英语的参与者没有表现出任何表达自己的困难,但他们的采访时间比用立陶宛语进行的采访要短。调查结果表明,业主的动机、价值观和沟通程序反映在改变消费者的想法和行为,承担起尊重利益相关者和环境的责任,放慢从设计到运输的每一步,并建立一个有意识和有教育的社区。本文定义了相关术语,并通过向可持续服装企业主、他们的经验和见解发出声音,提出了可持续时尚产业的基本价值观。
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引用次数: 0
Cash may be king, but goods are queen: Marketing for noncash donations by nonprofit organizations 现金为王,但商品为王:非营利组织对非现金捐款的营销
Q3 BUSINESS Pub Date : 2023-02-14 DOI: 10.1002/nvsm.1787
Brian Lee Johnson

To thrive and survive, nonprofit organizations should always seek new sources of donations. Although many of these entities are laser-focused on obtaining cash and other similar forms of funds from their donors, they should not forget the abundant donation type that is also available to them: noncash goods. The process of marketing to donors for these goods is unique compared to fundraising for cash. Consequently, the goal of this study is multifaceted: to remind nonprofit organizations of the availability of noncash goods as a donation source, encourage them to unlock this trove through marketing, and provide them with recommendations on how to do so.

为了繁荣和生存,非营利组织应该始终寻求新的捐款来源。尽管这些实体中的许多都专注于从捐赠者那里获得现金和其他类似形式的资金,但他们不应该忘记他们也可以获得的丰富捐赠类型:非现金商品。与筹集现金相比,向捐赠者推销这些商品的过程是独一无二的。因此,这项研究的目标是多方面的:提醒非营利组织非现金商品作为捐赠来源的可用性,鼓励他们通过营销解锁这一宝藏,并为他们提供如何做到这一点的建议。
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引用次数: 0
Using trust-based philanthropy with community-based organizations during the COVID-19 pandemic 在新冠肺炎大流行期间与社区组织一起使用基于信任的慈善事业
Q3 BUSINESS Pub Date : 2023-01-30 DOI: 10.1002/nvsm.1786
Rachel Powell, Dorothy Evans, Hailey Bednar, Brittany Oladipupo, Turquoise Sidibe

Community-based organizations (CBOs) fill a critical role in acting as public health partners and trusted resources for their communities, especially in an emergency. The CDC Foundation, an independent, nonprofit organization, used trust-based philanthropy to manage more than 110 COVID-19 grants focused on equitable vaccine information, outreach, and access. The CDC Foundation team uses a trust-based philanthropy paradigm by applying five out of six of the grantmaking practices: do the homework; simplify and streamline paperwork; be transparent and responsive; solicit and act on feedback; and offer support beyond the check. By applying trust-based philanthropy practices, the CDC Foundation is empowering CBOs through flexible grant management and more equitable power dynamics as grantee and grantor. This has been essential to CBOs in their efforts of tackling health inequities during the COVID-19 pandemic and improving community resilience. Lessons learned will inform future collaborations with CBOs where the power dynamics are shared.

社区组织在充当公共卫生合作伙伴和社区值得信赖的资源方面发挥着关键作用,尤其是在紧急情况下。CDC基金会是一个独立的非营利组织,利用基于信托的慈善事业管理了110多笔新冠肺炎赠款,重点关注公平的疫苗信息、推广和获取。疾病控制与预防中心基金会团队采用了基于信任的慈善模式,应用了六分之五的资助实践:做家庭作业;简化和精简文书工作;透明和反应灵敏;征求反馈意见并采取行动;并提供超出检查范围的支持。通过应用基于信托的慈善实践,疾病控制与预防基金会通过灵活的赠款管理和作为被授予人和授予人的更公平的权力动态,赋予社区组织权力。这对社区预算组织在新冠肺炎大流行期间解决卫生不平等问题和提高社区复原力的努力至关重要。汲取的经验教训将为未来与CBO的合作提供信息,在这些合作中共享权力动态。
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引用次数: 3
Visualising Africa at diaspora expense? How and why humanitarian organisations ignore diaspora audiences in their ‘ethical’ communications 以侨民为代价想象非洲?人道主义组织如何以及为什么在其“道德”沟通中忽视散居国外的受众
Q3 BUSINESS Pub Date : 2023-01-30 DOI: 10.1002/nvsm.1783
Edward Ademolu

Critical commentaries on visual constructions of distant suffering within humanitarian communication research have critiqued and problematised how International non-governmental organisations (INGOs) frame Black and Brown distant ‘Others.’ However, much focus has been on the implications of these mediated imageries for overseas communities, while African diaspora have received much less attention. African diaspora is critical in current debates around representation, especially given increased criticisms around the ethicality of INGO fundraising communications for UK-situated Black racialised publics. This article thus complicates existing debates by repositioning the empirical preoccupation with distant Others ‘over there,’ towards UK-situated African diaspora ‘over here.’ Using interview evidence with UK-based INGO professionals involved in the production and dissemination of imageries of humanitarian issues, it explores how INGOs construe African diaspora populations in considerations around, and implications of, the ethicality of their communications. Revealing that African diaspora are largely absent or ‘afterthoughts’ in INGO consciousness and practices for three central reasons. (1) They are not considered distinct and differentiated donor audiences worthy of strategic prioritisation, (2) Implicit professional/organisational ‘whiteness’ limits reflexive foresight of potential implications (negative or positive) of communications for diaspora and, (3) INGOs temporise over the (im)practicalities of ‘diaspora inclusive’ agendas for ethical communication.

人道主义传播研究中对遥远苦难的视觉建构的批判性评论对国际非政府组织如何将黑人和棕色人种视为遥远的“其他人”提出了批评和质疑然而,人们大多关注这些中介形象对海外社区的影响,而非洲侨民受到的关注要少得多。非洲侨民在当前围绕代表权的辩论中持批评态度,特别是考虑到国际非政府组织为英国黑人种族化公众筹款沟通的道德性受到越来越多的批评。因此,这篇文章通过将经验上对遥远的“那边”的关注重新定位为“这边”的英国非洲侨民,使现有的辩论变得复杂利用与参与制作和传播人道主义问题图像的英国非政府组织专业人员的访谈证据,探讨了非政府组织如何在考虑其传播的道德性及其影响的情况下理解非洲侨民。揭示非洲侨民在国际非政府组织的意识和实践中基本上缺席或“事后思考”,主要有三个原因。(1) 他们不被认为是值得战略优先考虑的独特和有区别的捐助者受众,(2)隐含的专业/组织“白人”限制了对侨民沟通潜在影响(负面或正面)的反射性预见,(3)国际非政府组织对“侨民包容性”道德沟通议程的实用性犹豫不决。
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引用次数: 2
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Journal of Philanthropy and Marketing
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