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Exploring the underpinnings of why millennials engage in charitable activities: Empirical evidence from Türkiye 探索千禧一代参与慈善活动的根本原因:来自土耳其的经验证据
Q3 BUSINESS Pub Date : 2024-01-17 DOI: 10.1002/nvsm.1831
Rıdvan Kocaman

Nonprofit organizations have long competed for limited funds due to the decrease in government funding and increased demand for social services. It is possible to meet this need by engaging millennials in charitable activities because of their power to achieve both growth and sustainability. However, they behave and communicate differently than other cohorts of individuals and thus nonprofits have substantial work to tap into their charitable behaviors. Accordingly, the current paper aims to explore the underpinnings of why millennials engage in charitable activities. To do this, in-depth interviews were conducted with 18 participants who regularly donate their time and/or money. Then, data was analyzed with qualitative content analysis technique. Findings indicate that millennials support a range of charitable causes with the motivations of being socially recognized, being self-satisfied, mitigating guilt, and having congruence with the organization. Results contribute to the growing body of knowledge on both individual charitable motivation and especially, charitable motivations of the relevant cohort of individuals. Additionally, the current study provides insightful knowledge that can help managers and marketers on how to engage with millennials in both nonprofits and other sectors.

长期以来,由于政府资金的减少和社会服务需求的增加,非营利组织一直在争夺有限的资金。让千禧一代参与慈善活动可以满足这一需求,因为他们具有实现增长和可持续发展的能力。然而,他们的行为和沟通方式与其他群体的人不同,因此非营利组织要挖掘他们的慈善行为还有大量工作要做。因此,本文旨在探索千禧一代参与慈善活动的根本原因。为此,我们对 18 名定期捐赠时间和/或金钱的参与者进行了深入访谈。然后,采用定性内容分析技术对数据进行了分析。研究结果表明,千禧一代支持一系列慈善事业的动机包括获得社会认可、自我满足、减轻负罪感以及与组织保持一致。研究结果为个人慈善动机,尤其是相关人群的慈善动机方面不断增长的知识做出了贡献。此外,本研究还提供了具有洞察力的知识,可以帮助非营利组织和其他部门的管理者和营销人员了解如何与千禧一代打交道。
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引用次数: 0
A case study of charitable investment impact assessment 慈善投资影响评估案例研究
Q3 BUSINESS Pub Date : 2024-01-05 DOI: 10.1002/nvsm.1830
Kerstin B. Lynam, Howard L. Smith, Sarah M. Wolff, Neill F. Piland

The Pablove Foundation has been raising resources since 2008 to fight childhood cancer by investing in underfunded, cutting-edge pediatric cancer research, and a participatory arts program that improves the lives of children being treated for cancer. Given numerous challenges in determining investment impact, the Foundation created key metrics such as the quality of grant recipients' contributions to the research literature, and the amount of subsequent cancer-related research funding generated. Evaluating the effect of the Foundation's participatory art program has been difficult given the pandemic-driven shift from in-person sessions to virtual classes. Nonetheless, standard client survey feedback suggests that the virtual classes are not only functioning quite well, but also that accessibility is enhanced. It is clear that imaginative thinking is as important in assessment as it is in implementing medical research funding and arts programming. Practical implications of these findings for evaluation/assessment efforts by other foundations, nonprofit organizations, and development staff are examined.

帕布罗夫基金会自 2008 年以来一直在筹集资金,通过投资于资金不足的前沿儿科癌症研究和参与式艺术项目来改善接受癌症治疗的儿童的生活,从而与儿童癌症作斗争。鉴于在确定投资影响方面存在诸多挑战,基金会制定了一些关键指标,例如受资助者对研究文献所作贡献的质量,以及随后产生的癌症相关研究资金的数量。由于大流行病的影响,基金会的参与式艺术项目已从面对面课程转变为虚拟课程,因此很难对其效果进行评估。不过,标准的客户调查反馈表明,虚拟课程不仅运作良好,而且还提高了可及性。显然,富有想象力的思维在评估中与在实施医学研究资助和艺术计划中同样重要。本文探讨了这些发现对其他基金会、非营利组织和开发人员的评估工作的实际意义。
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引用次数: 0
Advancing arts philanthropy practices for well-being 推进艺术慈善实践,促进福祉
Q3 BUSINESS Pub Date : 2024-01-04 DOI: 10.1002/nvsm.1828
Michela Addis, Andrea Rurale

Individual and collective well-being is a global priority. Arts philanthropy can play a significant role in enhancing well-being, both due to the direct impact of the arts on well-being and the contribution of philanthropy to the well-being of both donors and recipients. Despite this widely held belief, the current state of arts philanthropy highlights the need for advancements in its practices for the benefit of both givers and receivers. Through a review of previous studies, we propose a conceptual model to support the success of arts philanthropy by addressing four key elements: who, what, how, and why. Arts philanthropic practices should: (1) Identify the involved stakeholders and their interests within the context of multi-sided markets; (2) Design and execute engaging cultural experiences as part of their offerings; (3) Incorporate the four ethical principles—namely, “Do no harm,” “Do as much good as possible,” “Respect people's autonomy,” and “Treat people with fairness”—into their decision-making processes; (4) Utilize valid and reliable measures of well-being.

个人和集体的福祉是全球的优先事项。艺术慈善事业可以在增进福祉方面发挥重要作用,这既是由于艺术对福祉的直 接影响,也是由于慈善事业对捐赠者和受助者福祉的贡献。尽管人们普遍相信这一点,但艺术慈善事业的现状凸显出,为了捐赠者和受捐者的利益,艺术慈善事业的实践需要进步。通过对以往研究的回顾,我们提出了一个概念模型,通过解决四个关键要素:谁、做什 么、如何以及为什么,来支持艺术慈善事业的成功。艺术慈善实践应(1) 在多方市场的背景下,确定利益相关者及其利益;(2) 设计并实施引人入胜的文化体验,作为其产品的一部分;(3) 将四项道德原则--即 "不造成伤害"、"尽可能多地做好事"、"尊重人们的自主权 "和 "公平待人"--纳入其决策过程;(4) 利用有效可靠的福祉衡量标准。
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引用次数: 0
Developing communication strategies to engage a new generation of donors: Fostering relationships between Gen Z and non-profit organizations 制定交流战略,吸引新一代捐赠者:促进 Z 世代与非营利组织之间的关系
Q3 BUSINESS Pub Date : 2024-01-04 DOI: 10.1002/nvsm.1829
Kimberly A. Parker, Anne Amegbeha Amissah, Matthew Deffendall, Samantha N. Pfeiffer, Madison Adams, Christopher Clements, Sylvia Scheuer, Madison Guay, David Abney, Mark A. Ribott II, Nadia Rahman

A current challenge for non-profit organizations (NPOs) is attracting and retaining a new generation of younger philanthropic donors. As such, this exploratory focus group study examined how donor-perceived barriers and motivators may inform NPOs' understanding of strategically approaching and motivating Generation Z (Gen Z; born 1996–2012) donations. More specifically, the findings revealed that the participants (1) experienced pseudoinefficacy as they felt their small donations would not make a difference. In addition, they felt (2) a general lack of trust toward NPOs regarding financial stewardship. Finally, (3) they wanted organizations to develop data-driven narratives to share how funds were used to help the community. As such, the analysis and recommendations are rooted in Narrative Theory. Narrative strategies present a potential avenue for generating persuasion and fostering positive relationships between NPOs and emerging Gen Z donors.

非营利组织(NPO)目前面临的一个挑战是吸引和留住新一代的年轻慈善捐赠者。因此,这项探索性的焦点小组研究考察了捐赠者所感知到的障碍和激励因素如何为非营利组织提供信息,帮助他们了解如何从战略上接近和激励 Z 世代(Z 世代,1996-2012 年出生)的捐赠。更具体地说,研究结果显示,参与者(1) 体验到了假性低效,因为他们觉得自己的小额捐款不会产生任何作用。此外,他们还感到(2)在财务管理方面对非营利组织普遍缺乏信任。最后,(3) 他们希望非营利组织制定以数据为导向的说明,分享资金是如何用于帮助社区的。因此,这些分析和建议都植根于叙事理论。叙事策略为非营利组织与新兴的 Z 世代捐赠者之间产生说服力和促进积极关系提供了一个潜在的途径。
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引用次数: 0
Editorial: Systematic reviews within the remit of philanthropy and marketing 社论:慈善事业和营销范围内的系统审查
Q3 BUSINESS Pub Date : 2024-01-04 DOI: 10.1002/nvsm.1827
Jiahuan Lu, ChiaKo Hung
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引用次数: 0
Museum experience and its impact on visitor reactions 博物馆体验及其对游客反应的影响
Q3 BUSINESS Pub Date : 2023-12-11 DOI: 10.1002/nvsm.1826
Michela Addis, Valentina Copat, Cecilia Martorana

Designing engaging visitor experiences has become a paramount concern for museums; however, a comprehensive understanding of the impact of museum experiences on visitors' reactions remains incomplete. Our paper aims to assist museums in implementing more effective strategies. By examining three distinct characteristics of museum experiences—subjectivity, multidimensionality, and co-creation—we formulate four hypotheses to assess the influence of visitor journeys on their reactions. We concentrate on the journey at the Capitoline Museums, employing qualitative and quantitative methods (in-depth interviews, subjective personal introspection, non-participant observation, and questionnaires) involving 110 participants. Our findings indicate that (a) Visitor attitudinal and behavioral reactions exhibit consistency for the overall experience but not when analyzed for specific areas; (b) Visitor satisfaction is correlated with the number of companions but not with the number of visited areas in the museum experience; (c) Visitor's apparent dominance over visitor satisfaction is not linked to visitor satisfaction. We develop a managerial decision-making framework that empowers museums to create captivating experiences for their visitors.

设计引人入胜的参观体验已成为博物馆的头等大事;然而,对博物馆体验对参观者反应的影响的全面了解仍然不够。我们的论文旨在帮助博物馆实施更有效的策略。通过研究博物馆体验的三个显著特点--主体性、多维性和共创性--我们提出了四个假设,以评估参观者旅程对其反应的影响。我们采用定性和定量方法(深度访谈、主观个人反省、非参与者观察和问卷调查),对 110 名参与者的参观旅程进行了集中研究。我们的研究结果表明:(a) 参观者的态度和行为反应在整体体验中表现出一致性,但在对特定区域进行分析时则不然;(b) 参观者的满意度与同伴的数量相关,但与博物馆体验中参观区域的数量无关;(c) 参观者对参观者满意度的明显主导作用与参观者的满意度无关。我们制定了一个管理决策框架,使博物馆能够为游客创造迷人的体验。
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引用次数: 0
Un(der)rated: Nonprofit leader gender and external accreditations of transparency 不(低于)评级:非营利组织领导者的性别和外部认证的透明度
Q3 BUSINESS Pub Date : 2023-11-29 DOI: 10.1002/nvsm.1825
Young-joo Lee

The gender-ethics theory posits that female leaders' higher ethical standards contribute to an improved culture of transparency within an organization. This study examines if the positive implication of women's leadership for organizational transparency replicates in the context of an external accreditation of transparency, using the case of GuideStar's Seal of Transparency (SOT). Unlike what gender-ethic theory suggests, the results reveal that nonprofits led by female CEOs are not only less likely to have an SOT, but the gap based on CEO gender also increases for higher-level seals. This study explains the contradiction using concepts of the gender leadership gap and gender differences in the pursuit of external accreditations.

性别伦理理论认为,女性领导者较高的道德标准有助于提高组织内部的透明度文化。本研究以GuideStar的透明印章(SOT)为例,考察了女性领导对组织透明度的积极影响在透明度外部认证的背景下是否会复制。与性别伦理理论所暗示的不同,结果显示,由女性首席执行官领导的非营利组织不仅不太可能拥有SOT,而且基于首席执行官性别的差距在更高级别的职位上也会扩大。本研究使用性别领导差距和性别差异的概念解释了追求外部认证的矛盾。
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引用次数: 0
Implementing a campus food pantry in the US: Strategies for operations and marketing communications 在美国实施校园食品储藏室:运营和营销传播策略
Q3 BUSINESS Pub Date : 2023-11-27 DOI: 10.1002/nvsm.1823
Eric J. Hamerman, Chrissy M. Martins

About 10% of the US population faces food insecurity, defined as “limited or uncertain access to adequate food.” On college and university campuses, food insecurity among students is often reported as three times higher than the population at large. Food insecurity on campus has been shown to reduce academic performance, and by extension, student retention. In response to this issue, many colleges and universities have implemented campus food pantries. This practice paper is a potential blueprint for higher education institutions to implement a campus food pantry, and to market the food pantry to students who experience food insecurity without stigmatizing them. The paper synthesizes lessons from implementation and insights from existing literature to promote the inclusion of food pantries as a tool for boosting student success and student retention.

大约10%的美国人口面临粮食不安全,定义为“有限或不确定获得足够的食物”。在学院和大学校园里,据报道,学生的食物不安全状况通常是一般人口的三倍。校园食品不安全已被证明会降低学习成绩,进而影响学生的留校率。针对这一问题,许多高校都实施了校园食品储藏室。这篇实践论文是高等教育机构实施校园食品储藏室的潜在蓝图,并向经历食品不安全的学生推销食品储藏室,而不会使他们蒙受耻辱。本文综合了实施的经验教训和现有文献的见解,以促进将食品储藏室作为提高学生成功和学生保留率的工具。
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引用次数: 0
Searching for the North Star or how to navigate a boat with a fixed rudder through turbulent times 寻找北极星或如何在动荡的时代用固定的舵驾驶一艘船
Q3 BUSINESS Pub Date : 2023-11-23 DOI: 10.1002/nvsm.1824
Sufina Ahmad, Georg von Schnurbein

This piece of work aims to connect the governance and leadership levels of foundations with the demand to respond to the societal poly-crisis. Challenges such as climate change, migration, demographic development and economic debts cannot be solved on the level of a single country and, thus, call for joint action. Given the inherent independence of foundations, an analysis of how foundations can strengthen their contribution to solve the global poly-crisis has to begin with the single organisation, its purpose and its leaders. However, how feasible is it to evolve, transform even, governance and leadership in philanthropic organisations, which are often considered rather rigid and inflexible organisations? Based on arguments on governance and leadership of foundations from both the academic and the public debate, we formulate four propositions on how foundation leaders can adapt their foundation to the current societal situation. The propositions include aspects such as transparency, empowerment, sensemaking and leadership support.

这件作品旨在将基金会的治理和领导层面与应对社会多元危机的需求联系起来。气候变化、移民、人口发展和经济债务等挑战不可能在一个国家的层面上得到解决,因此需要采取联合行动。鉴于基金会固有的独立性,分析基金会如何加强其对解决全球多元危机的贡献,必须从单一组织,其目的和领导人开始。然而,慈善组织往往被认为是相当僵化和不灵活的组织,发展、甚至转变其治理和领导力的可行性如何?基于学术界和公众对基金会治理和领导力的争论,我们提出了基金会领导人如何使基金会适应当前社会形势的四点主张。这些主张包括透明度、授权、意义和领导支持等方面。
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引用次数: 0
Fighting for survival: Analyzing strategic trends in arts advocacy 为生存而战:分析艺术宣传的战略趋势
Q3 BUSINESS Pub Date : 2023-10-29 DOI: 10.1002/nvsm.1822
Trevor Meagher, Karabi Bezboruah, Jiwon Suh

American arts organizations are locked in a continuous fight for their survival as a result of their demanding operational contexts. Virtually every arts organization engages in some form of formal or informal advocacy in order to raise public awareness and secure financial support or political goodwill. While there are almost as many different advocacy strategies as there are arts organizations, studies that trace changes in strategic employment over time are rare, as advocates are typically focused on present issues and the immediate future. This research seeks to address this knowledge gap. Through a systematic review of over 260 scholarly sources, editorials, blogs, think pieces, and miscellaneous other pro-arts arguments, this article identifies five main arguments for supporting the arts that have been commonly used by arts advocates since the inception of the National Endowment for the Arts. This article presents a theoretical typology that is useful for understanding these arguments and the thematic connections between them. It concludes with a discussion of general trends towards strategic isomorphism and research sophistication among these strategies, then offers avenues for future research that may assist arts advocates with evaluating strategies' success so as to improve their future effectiveness.

美国的艺术组织因其苛刻的运作环境而不断为生存而战。几乎每一个艺术组织都会参与某种形式的正式或非正式宣传活动,以提高公众意识、确保财政支持或政治商誉。虽然不同的宣传策略几乎与艺术组织的数量一样多,但追踪战略运用随时间推移而变化的研究却很少见,因为宣传者通常关注的是当前的问题和眼前的未来。本研究旨在填补这一知识空白。通过对 260 多篇学术论文、社论、博客、思想文章和其他支持艺术的杂项论据进行系统回顾,本文确定了自国家艺术基金会成立以来艺术倡导者常用的支持艺术的五大论据。本文提出了一种理论类型,有助于理解这些论点及其之间的主题联系。文章最后讨论了这些策略之间的策略同构性和研究复杂性的总体趋势,然后提出了未来研究的途径,以帮助艺术倡导者评估策略的成功性,从而提高其未来的有效性。
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引用次数: 0
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Journal of Philanthropy and Marketing
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