Procedia Economics and Finance最新文献

Business process reengineering (BPR) has been proposed as an effective managerial tool to deal with technological changes as well as the marketing changes in today's competitive markets, which minimizes activities costing across the processes or the entire organization by analyzing and redesigning workflow and processes inside and outside the organization. Unfortunately, the advantages of business process reengineering and how to implement and monitor it have not been known in the Iranian airlines and even taking into account the strategic and important role of this industry in the country's economy, no basic and effective research has been conducted on the use of this process in such companies. The main objective of this study is to investigate the effect of technical factors, human factors as well as the moderating effect of organizational culture on implementing business process reengineering in Iran Air. Research method of this study is applied in terms of its objective and it is descriptive-survey in terms of its method. The statistical population of the study included senior managers, middle managers, operational managers and supervisors and their total number was 312. The results of the analysis of statistical data show that human factors and technical factors affect the implementation of business process reengineering in Iran Air. Organizational culture also moderates the effect of human factors on the implementation of business process reengineering in Iran Air.

Corporate governance has drawn world as well as public attention and become an important issue after East Asia financial crisis in the year 1997-1998 that hit several countries in Southeast Asia. There are serious weaknesses in corporate governance practices like weak financial structure, lack of transparency and accountability and over leverage of the companies. Weak governance structure can implicates as one of the reason for excessive rewards to CEOs in spite of poor performance. The current research was conducted in order to examine CEO duality and compensation in the market for corporate control. Therefore, the purpose of this study is to examine whether one of the proxy corporate governance structure which is CEO duality is further exacerbates CEO's motivation of self-interest to engage in mergers and acquisition in order to increase their compensation. This study used various sub-samples of the firm, which are those that merge and those that have CEO duality in the regression test. The findings indicated the companies that having CEO duality (independent variable) has positive relationship with compensation scheme (dependent variable). Besides, engagement in merger and acquisition (independent variable) also has positive relationship with compensation scheme. Therefore, further regression test are conducted to examine whether the companies that engage in merger and acquisition and at the same time having CEO duality position are positively related with compensation scheme. The findings showed that there is a positive relationship between engagement in merger/acquisition and CEO duality with compensation scheme.

School leaving exam represents one of possibilities how to finish upbringing and education at high schools. School leaving exam (including its external part) is a form of graduation at high school and presents the basis for further studies at universities. Quality of education determines the competitiveness of graduates from primary, secondary school and universities on domestic as well as foreign labor market. Paper focuses on statistical evaluation of External part of school leaving exam on the set of 112 high schools of Presov Region in 2015. We evaluate an average percentage of school in External part of school leaving examination, an average grade of Slovak language and a number of tested students. To identify a district's correlations and differences Moran's Index, Kruskal-Wallis test or Kendal coefficient were used. The differences between the individual results in districts and its comparison are described by a few statistical methods (box plot, maps, moment characteristics) too.

In this paper we present the results of analysis the formation of shareholders’ equity, long-term and short-term liabilities at 250 public and 750 nonpublic Russian joint stock companies for 2010-2013. We found out that the formation of capital at public and nonpublic JSCs has differences in the composition, dynamics and structure of shareholders’ equity, long-term and short-term liabilities. We concluded that the composition and structure of shareholders’ equity and liabilities of nonpublic JSCs as opposed to public JSCs are inefficient and does not contribute to the development of these companies.

Customer Information System (CIS) is a system used by an organization to assist employees to obtain customer information efficiently. The users’ satisfaction with the system will lead to improvement in task productivity and allow the employees to fully utilize the system. This study examined the relationship between users’ satisfaction factors towards task productivity of CIS implementation and how training moderate this relationship. A total of 149 respondents which consist of call centre employees in Klang Valley responded to the questionnaire given. The finding revealed all three factors (Ease of Use, Content, and Format) has a significant relationship towards task productivity of CIS. The results also indicate training significantly moderate the relationship between ease of use in CIS and task productivity however, it does not moderates the relationship between user satisfaction (Content and Format) and task productivity. Suggestion for future studies also presented on this paper.

One of the most significant issues in investment management is stock valuation. Investors and shareholders can value their own shares based on stock valuation models and make decisions on stock trading accordingly. This study attempts to examine the relationship between stock valuation and a company's management. In this regard, the present study uses field and library research methods, and examines 25 companies listed in Tehran Stock Exchange from the years 2009 to 2013 along with 125 observations. The results of this study suggest that managers’ success in stock valuation primarily depends on the correct understanding of influential resources and it is recommended that managers increase the value of their company's stock by the prober use and combination of factors effective in stock valuation according to the information of the company.

The main aim of this article is to develop a new approach to Cause Related Marketing (CRM) that shows the use of the innovative potential of prosumption through crowdsourcing practices to contribute to CRM campaigns. The article focuses on consumers’ attitudes towards CRM and aspects of their involvement in the CRM creation. Research results show that young consumers in the Polish market connote CRM positively, but they are bored with existing CRM programs and assess them as uninteresting. The test results showed the desire of consumers to share knowledge with companies but, as it comes about the involvement, young people do not show much interest.

The present study aimed to develop a new simulation-based algorithm for finding the local minimums of multi-level inventory control systems with random parameters. The optimization refers to minimization of cost function along with maximization of customer service level of the units. In developing the algorithm, the authors were determined to achieve a local optimum point through linear localization of limitations and Genetic Algorithm. Since point estimations of goal function and repletion rates have been done through Monte Carlo Simulation Technique, the statistical test have been employed for examining possibility and improvability of solutions. Finally, the proposed algorithm has been used in an example with three levels.

The objective of this research is to study the mediating role of competitive strategies in affecting the aspects of firm competencies such as production capability, marketing and sales capability and information competency, and export performance. A questionnaire was used for data collection which was randomly distributed among 200 of managers and export experts of top export companies in Iran. SMART PLS and SPSS software were used for the data analysis. The results of the data analysis showed that competitive strategies mediate the effect of production capability and export performance. However competitive strategies do not mediate the effect of marketing competency and export performance. The results of structural equation modeling show that the research model has a proper goodness-of-fit.

A digital era of consumerism and the diversity of customer's background have brought a new perspective in customer service field. As marketplace environment become broader, the expectations of customer continue to rise. This is very important and challenging task to be done by most banks and financial institutions. Hence, this paper aims to propose a conceptual framework on frontline's personality traits and its relationship towards their job performance in financial and banking industry. The five-factors in Big-five Model are used as critical dimensions that possibly provide empirical evidence in relation to frontlines’ job performance. Those dimensions or traits are namely as openness to experience, conscientiousness, extraversion, agreeableness and emotional stability. Subsequently, the consequences of personality traits on the multiple types of job performance are further elaborated in this paper too. It is includes task performance and contextual performance. On the other hand, it is expected that the propose framework of this study will assist organizations in delivering high service quality through proper study on their frontline's personality traits itself.