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Proceedings of the 28th Annual European Conference on Cognitive Ergonomics最新文献

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Putting users' first: the importance of human-centred design in the development of mobile applications and services 把用户放在第一位:以人为本的设计在移动应用和服务开发中的重要性
Pub Date : 2010-08-25 DOI: 10.1145/1962300.1962361
S. Love, M. Young, Willem-Paul Brinkman
The aim of this workshop is to bring together researchers interested in exploring the state of the art research in relation to human factors aspects of mobile application and service design. The workshop format will allow each member to present a short paper on their current work and open this up to general discussion afterwards. The overall aim of the workshop will be to put forward the contents and structure for an edited book on this topic with contributions from the workshop participants.
本次研讨会的目的是将有兴趣探索移动应用程序和服务设计中人为因素方面的最新研究成果的研究人员聚集在一起。研讨会的形式将允许每个成员就其当前工作发表一篇简短的论文,并在之后进行一般性讨论。讲习班的总体目标是根据讲习班参与者的贡献,提出一本关于这一主题的编辑书的内容和结构。
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引用次数: 0
Visual priming to improve keyword detection in free speech dialogue 视觉启动提高自由言论对话中的关键字检测
Pub Date : 2010-08-25 DOI: 10.1145/1962300.1962374
C. Qu, Willem-Paul Brinkman, P. Wiggers, I. Heynderickx
Motivation -- Talking out loud with synthetic characters in a virtual world is currently considered as a treatment for social phobic patients. The use of keyword detection, instead of full speech recognition will make the system more robust. Important therefore is the need to increase the chance that users use specific keywords during their conversation. Research approach -- A two by two experiment, in which participants (n = 20) were asked to answer a number of open questions. Prior to the session participants watched priming videos or unrelated videos. Furthermore, during the session they could see priming pictures or unrelated pictures on a whiteboard behind the person who asked the questions. Findings/Design -- Initial results suggest that participants more often mention specific keywords in their answers when they see priming pictures or videos instead of unrelated pictures or videos. Research limitations/Implications -- If visual priming in the background can increase the chance that people use specific keywords in their discussion with a dialogue partner, it might be possible to create dialogues in a virtual environment which users perceive as natural. Take away message -- Visual priming might be able to steer people's answers in a dialogue.
动机——在虚拟世界中与合成角色大声交谈目前被认为是治疗社交恐惧症患者的一种方法。采用关键字检测,而不是全语音识别,将使系统更加鲁棒。因此,增加用户在对话中使用特定关键词的机会是很重要的。研究方法——一个二对二的实验,参与者(n = 20)被要求回答一些开放式问题。在此之前,参与者观看了启动视频或不相关的视频。此外,在实验过程中,他们可以在提问者身后的白板上看到启动图片或不相关的图片。发现/设计——初步结果表明,当参与者看到启动图片或视频时,他们更经常在答案中提到特定的关键词,而不是不相关的图片或视频。研究局限/启示——如果背景中的视觉启动可以增加人们在与对话伙伴的讨论中使用特定关键词的机会,那么就有可能在用户认为自然的虚拟环境中创建对话。传递信息——视觉启动或许能够引导人们在对话中的回答。
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引用次数: 2
Identifying the relevant individual attributes for a successful non-visual mobile experience 确定成功的非视觉移动体验的相关个人属性
Pub Date : 2010-08-25 DOI: 10.1145/1962300.1962309
Tiago Guerreiro, J. Jorge, D. Gonçalves
Motivation -- To understand the individual differences with the greatest impact on a blind user's mobile interaction effectiveness and learning abilities. Research approach -- We performed a semi-structured interview to 10 specialized professionals (psychologists, occupational therapists, rehabilitation technicians, IT teacher) working closely with blind users. Findings/Design -- Results suggest that peripheral sensitivity, spatial ability, blindness onset age, age, intelligence and memory are the characteristics affecting user capabilities the most. Research limitations/Implications -- This study offers a wide view on the possible influencing attributes. Empirical studies are required to dissect the impact of each characteristic in mobile blind users' performance. Originality/Value -- We contribute with an understanding of the individual differences among the blind population that may affect mobile interaction. Take away message -- Individual differences among the blind have greater impact than those between sighted users. Understanding these differences is mandatory.
动机——了解对盲人用户移动交互效果和学习能力影响最大的个体差异。研究方法——我们对10位专业人士(心理学家、职业治疗师、康复技术人员、IT教师)进行了半结构化的采访,他们与盲人用户密切合作。研究结果/设计——结果表明,周边灵敏度、空间能力、失明年龄、年龄、智力和记忆力是影响用户能力最大的特征。研究局限/启示——本研究对可能的影响属性提供了一个广泛的视角。需要实证研究来剖析每个特征对移动盲人用户绩效的影响。原创性/价值——我们对可能影响移动互动的盲人群体个体差异的理解有所贡献。要点:盲人之间的个体差异比正常人之间的差异影响更大。理解这些差异是必须的。
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引用次数: 5
Different aspects of trust in ubiquitous intelligent transportation systems 无处不在的智能交通系统中信任的不同方面
Pub Date : 2010-08-25 DOI: 10.1145/1962300.1962366
Hannu Karvonen
Motivation -- The purpose of this research is to analyze different aspects of human trust affecting to the use of ubiquitous intelligent transportation systems. In general, the aim is to contribute to the conceptual foundations of trust in human-technology interaction. Research approach -- In addition to a literature review, various approaches from user psychological laboratory studies with a driving simulator to interview and field observation studies of authentic situations are used. Findings/Design -- The preliminary results suggest that even though these kinds of safety-critical ubiquitous systems are designed to improve safety, they can often have contrary effects when users' trust towards them is inappropriate. Research limitations/Implications -- Only Finnish based university students have participated in the driving simulator studies, which limits the possible generalisation of the findings. Originality/Value -- Previous public research regarding trust in ubiquitous intelligent transportation systems has been scarce. However, some applicable results have been achieved in the field of traditional ubicomp research. This research also makes a contribution to study the user psychological aspects of the concept of trust in ubiquitous intelligent transportation system. Take away message -- Trust is one of the most important factors that needs to be taken into account when evaluating and designing new ubiquitous intelligent transportation systems.
动机——本研究的目的是分析影响无处不在的智能交通系统使用的人类信任的不同方面。总的来说,其目的是促进人与技术相互作用中的信任的概念基础。研究方法——除了文献综述之外,还使用了各种方法,从使用驾驶模拟器的用户心理实验室研究到访谈和真实情况的实地观察研究。研究结果/设计——初步结果表明,尽管这些安全关键的无处不在的系统是为了提高安全性而设计的,但当用户对它们的信任不适当时,它们往往会产生相反的效果。研究局限性/影响——只有芬兰的大学生参与了驾驶模拟器研究,这限制了研究结果的可能推广。原创性/价值——之前关于信任无处不在的智能交通系统的公共研究很少。然而,在传统的合成研究领域已经取得了一些适用的成果。本研究也有助于研究泛在智能交通系统中信任概念的用户心理层面。要点:在评估和设计新的无处不在的智能交通系统时,信任是需要考虑的最重要的因素之一。
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引用次数: 3
The influence of an activity awareness display on distributed multi-team systems 活动感知显示对分布式多团队系统的影响
Pub Date : 2010-08-25 DOI: 10.1145/1962300.1962373
Lisanne Brons, T. D. Greef, R. V. D. Kleij
Motivation -- Both multi-team systems and awareness displays have been studied more often in the past years, but there hasn't been much focus on the combination of these two subjects. Apart from doing so, we are particularly interested in the difficulties encountered when multi-team systems are distributed among different locations and how interface technology plays a role in overcoming these. We hypothesise that an activity awareness display will positively effect the performance of teams that are collaborating at a distance. Research approach -- During an experiment we look at two teams of two persons each working together on a complex task. In total 20 multi-teams are tested. Half of them is provided with a display containing information about the other team in order to raise their activity awareness. Performance, time, communication and back-up behaviour are measured. After the task participants are questioned about their perceived performance, workload and inter-team coordination. Design -- An activity awareness display should communicate the current activity being executed, the status of that activity, and the workload of the remote team. Originality/Value -- The goal of this project is to lay out a theoretical base for designing tools to improve the performance of remotely collaborating teams such as Urban Search And Rescue teams missions. Take away message -- An awareness display hypothetically improves multi-team performance through more back-up behaviour and less communication.
动机——在过去的几年里,多团队系统和意识显示都得到了更多的研究,但这两个主题的结合却没有得到太多的关注。除此之外,我们特别感兴趣的是当多团队系统分布在不同地点时所遇到的困难,以及界面技术如何在克服这些困难方面发挥作用。我们假设,活动意识展示将对远距离协作的团队的绩效产生积极影响。研究方法——在实验过程中,我们观察两个团队,每个团队由两个人组成,共同完成一项复杂的任务。总共测试了20个多队。为了提高他们的活动意识,他们中的一半人被提供了一个包含其他团队信息的显示器。绩效、时间、沟通和后备行为都会被衡量。任务完成后,参与者被问及他们的感知表现、工作量和团队间的协调。设计——活动感知显示应该传达当前正在执行的活动、该活动的状态以及远程团队的工作负载。原创性/价值——该项目的目标是为设计工具提供理论基础,以提高远程协作团队(如城市搜索和救援团队任务)的性能。传递信息——通过更多的后备行为和更少的沟通,意识显示可以提高多团队的表现。
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引用次数: 3
Effect of map sharing and confidence information in situation-map making 地图共享与信任信息在态势图制作中的作用
Pub Date : 2010-08-25 DOI: 10.1145/1962300.1962312
L. Gunawan, H. Alers, Willem-Paul Brinkman, Mark Antonius Neerincx
Motivation -- A situation map that shows the overview of a disaster situation serves as a valuable tool for disaster response teams. It helps them orientate their location and make disaster response decisions. It is, however, a quite complicated task to rapidly generate a comprehensive situation map of a disaster area. In this paper, we report on an investigation of how two persons can collaborate to make a situation map. Research approach -- We performed a controlled laboratory experiment, in which 32 participants (grouped into 16 pairs) made a situation map of incidents. The experiment was set up as a two-way repeated-measures design with the type of collaboration and the availability of confidence level information as within-subject factors. Findings/Design -- The results suggest that the collaboration type can affect the quality of the situation map. Additionally, the results also suggest that the availability of confidence information influences the discussion process during collaboration. The participants perceived the availability of confidence level information as being positive. Research limitations/Implications -- The order of using the types of collaboration might have caused a learning effect by participants. Furthermore, the lack of a practice session might have had an influence on participants' object recognition during the first session of the experiment. Originality/Value -- The study takes the position that the affected population in a disaster can actively participate in the situation-map making process. Take away message -- Situation map-making might benefit from a simple collaborative action such as sharing a map including confidence information.
动机——显示灾难情况概况的情况图是灾难响应团队的宝贵工具。它可以帮助他们定位自己的位置,并做出灾难应对决策。然而,迅速生成灾区的综合情况图是一项相当复杂的任务。在本文中,我们报告了一项关于两个人如何合作制作情境图的调查。研究方法——我们进行了一个受控的实验室实验,其中32名参与者(分成16对)绘制了事件的情景图。实验设置为双向重复测量设计,协作类型和置信水平信息的可用性作为主体内因素。发现/设计——结果表明协作类型会影响情境图的质量。此外,研究结果还表明,信任信息的可获得性会影响协作过程中的讨论过程。参与者认为可获得的置信度信息是积极的。研究局限性/启示——使用协作类型的顺序可能会导致参与者的学习效应。此外,在实验的第一阶段,缺乏练习可能会影响参与者对物体的识别。原创性/价值——该研究的立场是,在灾难中,受影响的人群可以积极参与情境图的制作过程。传递信息——情境地图制作可能受益于简单的协作行为,例如共享包含信心信息的地图。
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引用次数: 2
Laying the groundwork for assisted rehabilitation 为辅助康复奠定基础
Pub Date : 2010-08-25 DOI: 10.1145/1962300.1962329
Rita Pereira, Tiago Guerreiro, Hugo Nicolau, D. Gonçalves, J. Jorge
Motivation -- To provide to physical therapists a monitoring system with effective and accurate patient monitoring and evolution analysis. Research approach -- We analyzed therapy sessions with tetraplegic patients to better understand the rehabilitation process and highlight the major requirements for a technology-enhanced tool. We developed a prototype able to automate and improve the current monitoring and follow-up processes. Findings/Design -- Preliminary results indicate that computational movement analysis and comparison can improve the quality of a rehabilitation session and overall patient evolution analysis. Research limitations/Implications -- Analysis and studies have been performed in a rehabilitation centre with a limited set of therapists (3) and patients (7). Originality/Value -- The research herein contributes with a requirement analysis for a computer-assisted rehabilitation platform. We present a tracking-based system instantiating these requirements and outline its values after a preliminary informal validation. Take away message -- The capture and virtual playback of motion in physical therapy sessions increases therapist awareness of patient condition and evolution thus improving the rehabilitation process.
动机——为物理治疗师提供一个有效准确的患者监测和演变分析的监测系统。研究方法——我们分析了四肢瘫痪患者的治疗过程,以更好地了解康复过程,并强调对技术增强工具的主要要求。我们开发了一个原型,能够自动化和改进当前的监测和后续过程。研究结果/设计——初步结果表明,计算运动分析和比较可以提高康复疗程的质量和整体患者进化分析。研究局限性/意义——在一个康复中心进行了分析和研究,其中治疗师(3)和患者(7)数量有限。原创性/价值——本文的研究有助于对计算机辅助康复平台进行需求分析。我们提出了一个基于跟踪的系统,实例化了这些需求,并在初步的非正式验证后概述了其值。带走信息——物理治疗过程中对运动的捕捉和虚拟回放提高了治疗师对患者状况和进化的认识,从而改善了康复过程。
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引用次数: 1
Commanders Dashboard: overview of tactical changes to improve situated decision making in the field 指挥官仪表盘:战术变化的概述,以改善现场的处境决策
Pub Date : 2010-08-25 DOI: 10.1145/1962300.1962340
N. Smets, J. W. Streefkerk, Mark Antonius Neerincx
Motivation -- To support group commanders of small tactical units in information exchange and decision making while in the field, a mobile system called Commanders Dashboard is developed. Research approach -- Based on a situated Cognitive Engineering (sCE) methodology, user requirements and claims for this decision support system are specified. A prototype system is designed that presents a geographical overview, (changes in) the assignment and decision support. A first assessment of these claims is done by having four end-users interact with the prototype on a mission through a virtual environment. A qualitative analysis with questionnaires and a debriefing discussion gives insight into the ease and accuracy of decision making and user experience of the prototype. Findings -- The sCE methodology helped to establish a first---theoretical and empirical founded---decision support prototype to be iteratively improved. Users were very positive about ease of use and decision support from the system. However, auditory feedback, the amount of information presented and user trust should be improved. Research limitations/Implications -- The generalizability of the evaluation outcomes is limited because of a small number of qualitative measures and end-users. Originality/Value -- This research emphasizes that incorporating operational demands and human factors knowledge helps to improve and refine the knowledge base for the design of mobile decision support. Take away message -- Future decision support should show how tactical changes affect the Commanders options.
动机——为了支持小型战术单位的小组指挥官在战场上进行信息交换和决策,开发了一个称为指挥官仪表盘的移动系统。研究方法——基于认知工程(sCE)方法论,明确了该决策支持系统的用户需求和要求。设计了一个原型系统,它提供了地理概况、(任务变更)和决策支持。对这些要求的第一次评估是通过让四个最终用户通过虚拟环境与任务中的原型进行交互来完成的。通过问卷调查和汇报讨论进行定性分析,可以深入了解决策的便利性和准确性以及原型的用户体验。研究发现——sCE方法帮助建立了第一个——理论和经验基础——决策支持原型,并进行迭代改进。用户对系统的易用性和决策支持非常积极。然而,听觉反馈、呈现的信息量和用户信任都应该得到改善。研究限制/影响——由于定性测量和最终用户数量较少,评估结果的普遍性受到限制。原创性/价值——本研究强调,将操作需求和人为因素知识结合起来,有助于改进和完善移动决策支持设计的知识库。带走的信息——未来的决策支持应该显示战术变化如何影响指挥官的选择。
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引用次数: 5
Coping with learning styles during organizational changes 在组织变革中应对学习风格
Pub Date : 2010-08-25 DOI: 10.1145/1962300.1962378
M. C. P. Melguizo, F. Dignum, V. Dignum
Motivation -- For organizational changes to be successful, adaptation and employees' collaboration are frequently needed and, often implies to learn new skills and perform new tasks. Organizational changes occur in phases from the analysis of the current problems to the creation and implementation of solutions. Furthermore, people with different learning styles seem to adapt better to these different phases. The main goal of our project is to develop a system that allows for collaboration through the organizational phases in an adaptive way as a function of the learning style. Research approach -- After a pilot study that establishes the exact connection between learning styles and performance in organizational phases, an initial prototype of the adaptive system is described. Findings/Design -- The main goals of our research project are to explore the relationships between learning styles and organizational changes and to design an adaptive system for learning styles during the different phases of organizational changes. Research limitations/Implications -- Research on this line has been scarce and the need of considering collaboration and communication adds complexity to the task at hand. Originality/Value -- The relevance of this research is theoretical and practical. Theoretically this research will help to understand the connection between the organizational lifecycles and learning styles. In practice, the development of an adaptive system for learning skills and procedures, and not only content, will help organizations in the process of adapting successfully to changes. Take away message -- An adaptive system that motivates employees to learn the proper skills needed and guide them during organizational changes can decrease rejections to change in organizations and increase success.
动机——为了组织变革的成功,适应和员工的协作是经常需要的,通常意味着学习新技能和执行新任务。从当前问题的分析到解决方案的创建和实施,组织变革是分阶段发生的。此外,不同学习方式的人似乎更能适应这些不同的阶段。我们项目的主要目标是开发一个系统,该系统允许在组织阶段以自适应的方式作为学习风格的功能进行协作。研究方法——在初步研究建立了学习风格和组织阶段绩效之间的确切联系之后,描述了自适应系统的初始原型。研究结果/设计——我们研究项目的主要目标是探索学习风格与组织变革之间的关系,并设计一个适应组织变革不同阶段学习风格的系统。研究局限/启示——这方面的研究很少,考虑协作和沟通的需要增加了手头任务的复杂性。原创性/价值——这项研究的相关性是理论和实践。从理论上讲,本研究将有助于理解组织生命周期与学习风格之间的联系。在实践中,开发用于学习技能和过程的适应性系统,而不仅仅是学习内容,将有助于组织成功地适应变化。带走的信息——一个能够激励员工学习所需的适当技能,并在组织变革期间指导他们的适应性系统,可以减少对组织变革的拒绝,增加成功。
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引用次数: 0
Understanding overtaking, beyond limitations of the visual system in making spatiotemporal estimations 理解超车,超越视觉系统在时空估计上的局限
Pub Date : 2010-08-25 DOI: 10.1145/1962300.1962334
V. Papakostopoulos, Eleana-Georgia Spanou, D. Nathanael, Konstantinos Gkikas
Motivation -- To enrich our understanding of the factors that influence the decision to overtake against two way traffic, and this, beyond the limitations of the human visual system in making spatiotemporal estimations. Such understanding may be valuable for the design of future adaptive aid systems. Research approach -- An explorative naturalistic observation was conducted with a vehicle equipped with three cameras travelling at normal speed for a total distance of 300 km. 40 unobtrusive observations of overtaking episodes were recorded. Findings/Design -- The data is still at the analysis stage. There is however evidence that before the decision to overtake (i) there is a preparation phase prior to the initiation of the overtaking manoeuvre which deals with the intentions/state of the driver ahead and (ii) frequent users of the particular road will use their specific knowledge and initiate overtaking manoeuvres Research limitations/Implications -- The study has an explorative character mainly for generating hypotheses and cannot as such prove its findings without subsequent complementary methods. Originality/Value -- A contribution of the present paper is on the observation method which ensures the collection of data with a high degree of ecological validity. Take away message -- Spatiotemporal estimation just prior to manoeuvre initiation is only one of the factors influencing the decision to overtake. For understanding naturally occurring overtaking manoeuvres longer time frames of analysis are needed
动机-丰富我们对影响双向交通超车决策的因素的理解,这超出了人类视觉系统在时空估计方面的限制。这样的理解对未来适应性辅助系统的设计可能是有价值的。研究方法:一辆配备了三个摄像头的车辆以正常速度行驶了300公里,进行了一次探索性的自然观察。记录了40次不显眼的超车事件。发现/设计——数据仍处于分析阶段。然而,有证据表明,在决定超车之前(1)在开始超车之前有一个准备阶段,该阶段涉及前方驾驶员的意图/状态;(2)经常使用特定道路的用户将使用他们的特定知识并开始超车。研究局限性/影响-该研究具有探索性,主要用于产生假设,因此无法在没有后续研究的情况下证明其发现互补的方法。原创性/价值——本论文的贡献在于观察方法,该方法确保了具有高度生态有效性的数据收集。带走的信息——在操纵开始之前的时空估计只是影响超车决定的因素之一。为了理解自然发生的超车动作,需要更长时间的分析框架
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引用次数: 1
期刊
Proceedings of the 28th Annual European Conference on Cognitive Ergonomics
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