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Is there more to compensation than money? The empirical study of dimensionality of the total rewards model and its implications for entrepreneurship 除了钱,还有什么别的补偿吗?总报酬模型维度的实证研究及其对企业家精神的启示
Pub Date : 2023-01-01 DOI: 10.15678/eber.2023.110305
Konrad Kulikowski, Piotr Sedlak
Objective: We aim to verify the dimensionality of the total rewards (TR) model, the idea that employees’ compensations do not consist only of money but encompass all financial and non-financial values that employees received from their work. Research Design & Methods: Drawing inspirations from three influential TR models and using data from a large multi-occupational online survey, we conducted exploratory factor analysis (FA) ( n = 3022) to test TR dimensionality and structural equation modelling (SEM) ( n = 2641) to test TR validity. Findings: The FA results revealed the two-dimensional structure of TR as best fitting to data, showing financial (tangible) and non-financial (intangible) rewards as two distinct aspects of compensation. The SEM analysis showed specific patterns of associations for each TR dimension with employee loyalty, motivation, intention to quit, and organizational performance. Implications & Recommendations: The success of an entrepreneurial firm might depend not only on innovation in products and services but also on innovative compensation that allows for gaining competitive advantages. The TR model might be used to address these challenges and build a competitive workforce by at-tracting talented employees from the labour market even under financial resources scarcity. Contribution & Value Added: By showing the role of intangible rewards in compensations, our findings might inspire further entrepreneurial research and provide entrepreneurial firms with the conceptual device to de-sign compensation systems that accumulate human capital not only by money but also via intangible rewards.
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引用次数: 0
Increasing customer equity through social media content and engagement 通过社交媒体内容和参与增加客户权益
Pub Date : 2023-01-01 DOI: 10.15678/eber.2023.110303
Angga Febrian
Objective: The objective of the article is to investigate the impact of social media content on engagement and customer equity. The moderating role of the customer relationship is also analyzed. The purpose of this research was to find out the types of content that can increase engagement and customer equity and what is the role of customer relationships in strengthening the influence of that content. Research Design & Methods: The online survey responses were collected from 250 respondents in Indonesia who have shopping experiences due to exposure to social media. I used structural equation modelling (SEM AMOS) to examine the relationship between variables. Findings: Social media content can affect increased customer engagement and equity on social media. Good content must also contain several elements of entertainment that make customers want to linger on social media. Customer relationships can also strengthen the influence of content on social media engagement. Implications & Recommendations: Marketers can strengthen content on social media with good customer relationships, such as being fast and responsive in their feedback. Contribution & Value Added: This study provides new insights into creating a social media content marketing model that can strengthen customer relationships.
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引用次数: 0
Influence of Knowledge, Attitude, Experience on Performance and Rewards 知识、态度、经验对绩效和奖励的影响
IF 3.8 Pub Date : 2022-10-24 DOI: 10.25105/ber.v22i2.14902
Cahya Arynagara
The rapidly growing film industry requires attention to employee performance and is a top priority because it greatly affects the level of success of a company. Every company needs quality human resources to achieve industrial goals. Factors that affect employee performance levels and rewards are Work Knowledge, Work Attitude and Work Experience. This study aims to analyze the influence of Work Knowledge, Work Attitudes and Work Experience on Employee Performance and on Rewards through Employee Performance. Quantitative research with a total of 125 respondents from MNC Picture employees. Analysis of research data using the Path Analysis method (PATH Analysis). Hypothesis Test of the indirect influence of independent variables to dependent variables through intervening variables, using the Sobel Test. The results of the study found that there was an influence of Work Knowledge, Work Attitudes and Work Experience on Employee Performance. There is an effect of Work Experience on Rewards. However, there is no influence of Work Knowledge and Work Attitude on Rewards. But through Employee Performance there is an Influence of Work Knowledge, Work Attitudes and Work Experience on Rewards. Research implications; 1) The need to give awards to employees as a form of repayment, 2) Improve a comfortable working atmosphere and harmonious working relationships, 3) Always provide opportunities for employees to develop careers. The lack of references that directly support the relationship of independent variables to dependent variables or Rewards so that consideration is needed in choosing other variables.
快速发展的电影行业需要关注员工的表现,这是重中之重,因为它极大地影响了公司的成功程度。每个公司都需要高素质的人力资源来实现行业目标。影响员工绩效水平和奖励的因素是工作知识、工作态度和工作经验。本研究旨在分析工作知识、工作态度和工作经验对员工绩效的影响,以及通过员工绩效对薪酬的影响。定量研究,共有125名受访者来自MNC Picture的员工。使用路径分析法(Path Analysis)分析研究数据。假设检验自变量通过干预变量对因变量的间接影响,采用Sobel检验。研究结果发现,工作知识、工作态度和工作经验对员工绩效有影响。工作经验对奖励有影响。但是,工作知识和工作态度对报酬没有影响。而通过员工绩效,工作知识、工作态度和工作经验对薪酬有影响。研究的意义;1)需要给予员工奖励,作为一种回报;2)改善舒适的工作氛围和和谐的工作关系;3)始终为员工提供发展事业的机会。缺乏直接支持自变量与因变量或奖励关系的参考,因此在选择其他变量时需要考虑。
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引用次数: 0
Consistency of Mobile Payment Usage, Performance, and Financial Inclusion 移动支付使用、性能和普惠金融的一致性
IF 3.8 Pub Date : 2022-10-24 DOI: 10.25105/ber.v22i2.14179
C. Dharmastuti, S. Pangestu, Teresia Angelia Kusumahadi
The development of financial technology impacts different human lives, including business processes. The public increasingly favors mobile payment as a fintech application because of its practicality, ease, and speed. In addition, its application could improve business performance and financial inclusion for business people. This study aims to analyze the consistency of mobile payment usage that will impact tenant performance and financial inclusion, influenced by perceived risk, perceived benefit (return), and brand image of mobile payment. The sample used in this study consisted of 338 respondents who are business people in the Jabodetabek area who use mobile payments.The results showed that perceived benefit and image influence business people to consistently use mobile payments in their business, which will impact business performance and increase their financial inclusion.The managerial implication for fintech companies is to maintain product quality and the benefits of mobile payments. People often ignore the risks of using mobile payments, so fintech companies mustmaintain their performances in terms of information, fraud, and speed of response to reduce consumer risks.
金融技术的发展影响着不同的人类生活,包括业务流程。由于移动支付的实用性、易用性和速度快,公众越来越喜欢将其作为一种金融科技应用。此外,它的应用可以改善企业绩效和商业人士的金融包容性。本研究旨在分析受感知风险、感知收益(回报)和移动支付品牌形象影响的移动支付使用一致性对租户绩效和普惠金融的影响。本研究中使用的样本包括338名受访者,他们是Jabodetabek地区使用移动支付的商务人士。结果表明,感知利益和形象会影响商业人士在其业务中持续使用移动支付,这将影响业务绩效并增加其金融包容性。这对金融科技公司的管理意义在于保持产品质量和移动支付的好处。人们经常忽略使用移动支付的风险,因此金融科技公司必须在信息、欺诈和反应速度方面保持良好的表现,以降低消费者的风险。
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引用次数: 0
The Influence of Brand Ambassador, Brand Awareness, Brand Image and Prices on Purchase Decisions on Online Marketplace 品牌大使、品牌知名度、品牌形象和价格对在线市场购买决策的影响
IF 3.8 Pub Date : 2022-10-20 DOI: 10.25105/ber.v22i2.14966
Carla Clarissa, I. Bernarto
Currently the marketplace is competing for a strong positioning in the minds of its customers. Companies show business by presenting brand ambassadors, brand awareness, brand image, and prices so that consumers have the intention to buy products or services. Thus, the brand will be embedded in people's memories and expectations of consumers' interest in buying products or services. The research was in a quantitative way and has the type of cause-and-effect association research. This research uses incidental non-probability sampling technique. The data analysis technique used is SEM-PLS. Based on the results of the study, brand ambassador has a significant effect on purchasing decisions. The result showed that the higher the consumer's positive perception of the brand ambassador, the higher the purchase decision. Brand awareness has a significant effect on purchasing decisions. The higher the brand awareness of consumers, the higher the purchase decision. Brand image also has a significant effect on purchasing decisions. The higher the brand image of a product, the higher the purchase decision. Price has a significant effect on purchasing decisions. The more appropriate the price with a product, the higher the purchase decision.
目前,市场正在争夺在客户心目中的强势地位。公司通过展示品牌大使、品牌知名度、品牌形象和价格来展示业务,以便消费者有购买产品或服务的意愿。这样,品牌就会嵌入到人们对消费者购买产品或服务的兴趣的记忆和期望中。本研究为定量研究,具有因果关联研究的类型。本研究采用偶然非概率抽样技术。使用的数据分析技术是SEM-PLS。根据研究结果,品牌大使对购买决策有显著的影响。结果显示,消费者对品牌大使的正面认知越高,其购买决策也越高。品牌意识对购买决策有显著影响。消费者的品牌认知度越高,购买决策越高。品牌形象对购买决策也有显著影响。产品的品牌形象越高,购买决策就越高。价格对购买决策有显著影响。产品的价格越合适,购买决策就越高。
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引用次数: 1
Antecedents and Consequences of Implementation Work From Home Policy At The Foreign Investment Tax Service Office One In South Jakarta 在南雅加达的外国投资税务服务办公室实施国内政策的前因后果
IF 3.8 Pub Date : 2022-10-19 DOI: 10.25105/ber.v22i2.13917
Rany Sangadji, Amir Fikri, Z. Hidayah
This research was motivated by the instructions to work, study and worship at home during the COVID-19 Pandemic. State Civil Administration (ASN) are instructed to work at home or later called Work From Home (WFH). The application of the WFH concept has a fairly high level of flexibility. The types of work for ASN that are excluded from carrying out the flexible concept are jobs that are directly related to service users, both the community and other stakeholders. WFH implementation does not always go well, the emergence of a cultural shock to the use of technology, the responsibility to manage household activities that can affect the stress level of employees, as well as disturbances from family members and other problems that occur at home lead to the inability of employees to concentrate while working at home which will effect on employee performance. The Foreign Investment Tax Service Office One (KPP PMA Satu) routinely performs periodic performance measurements. Performance measurement is carried out using the Balanced Scorecard (BSC) strategy. The Organizational Performance Value (NKO) of KPP PMA Satu in 2020 has decreased compared to 2019. Several factors that influenced the decline in NKO were the uncertain global economic conditions due to the pandemic and various online services. This research was conducted at KPP PMA Satu using 6 (six) variables with the aim of knowing the factors that influence the implementation of the WFH policy and the effect of the implementation of the WFH policy on the performance of KPP PMA Satu employees. The number of samples used are 111 employees who implement the WFH policy. The research method used is quantitative with a causal approach where the data obtained is processed using the Structural Equation Modeling (SEM) method. The results obtained are that work from home has a significant effect on employee performance.
这项研究的动机是在COVID-19大流行期间在家工作,学习和崇拜的指示。国家民政局(ASN)被指示在家工作或后来称为在家工作(WFH)。WFH概念的应用具有相当高的灵活性。ASN被排除在实施灵活概念之外的工作类型是与服务用户(社区和其他利益相关者)直接相关的工作。WFH的实施并不总是很顺利,对技术使用的文化冲击的出现,管理家庭活动的责任可能会影响员工的压力水平,以及家庭成员的干扰和其他发生在家里的问题,导致员工无法集中精力在家工作,这将影响员工的绩效。外商投资税务服务一处(KPP PMA Satu)定期进行绩效评估。使用平衡计分卡(BSC)策略进行绩效测量。与2019年相比,2020年KPP PMA Satu的组织绩效价值(NKO)有所下降。影响NKO下降的几个因素是由于大流行和各种在线服务造成的不确定的全球经济状况。本研究在KPP PMA Satu使用6(6)个变量进行,旨在了解影响WFH政策实施的因素以及WFH政策实施对KPP PMA Satu员工绩效的影响。使用的样本数量为111名实施WFH政策的员工。使用的研究方法是定量的,采用因果方法,其中获得的数据使用结构方程建模(SEM)方法进行处理。研究结果表明,在家工作对员工绩效有显著影响。
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引用次数: 1
Financial Management Behavior for E-Wallet Users in Jabodetabek Jabodetabek电子钱包用户的财务管理行为
IF 3.8 Pub Date : 2022-10-19 DOI: 10.25105/ber.v22i2.13951
Febria Nalurita, F. M. Leon, M. Nisfiannoor
This study aims to investigate the impact of financial knowledge, financial attitudes, and internal locus control on financial management behavior with the moderating role of financial risk tolerance. In addition, to analyze the effect of financial knowledge on financial management behavior mediated by financial attitudes. The data collected comes from e-wallet users in Greater Jakarta therefore the sample obtained was 350. Data collected through surveys, tested through validity and reliability tests. Furthermore, hypothesis testing using Structural Equation Modeling. The findings of this study were financial knowledge, financial attitudes, and internal locus control had a significant influence on financial management behavior. It was also found that financial knowledge had an impact on financial attitudes. Financial risk tolerance significantly moderates the relationship between internal locus control and financial management behavior. In addition, it can be proven that financial attitudes mediate the relationship between financial knowledge and financial management behavior. The implication of this research is to help the public, especially electronic wallet users, to be more responsible in financial management behavior and to be able to make wise decisions in their financial expenditures. Meanwhile, policymakers can be more aggressive in conducting financial education programs for the public so that people have more in-depth financial knowledge, especially when using digital financial applications such as e-wallets that continue to grow.
本研究旨在探讨财务知识、财务态度和内部基因座控制对财务管理行为的影响,以及财务风险承受能力的调节作用。此外,分析财务知识在财务态度的中介作用下对财务管理行为的影响。收集的数据来自大雅加达的电子钱包用户,因此获得的样本为350。通过调查收集的数据,通过效度和信度测试进行测试。进一步,利用结构方程模型进行假设检验。本研究发现,财务知识、财务态度、内部基因座控制对财务管理行为有显著影响。研究还发现,财务知识对财务态度有影响。财务风险承受能力显著调节内部基因座控制与财务管理行为的关系。此外,可以证明财务态度在财务知识与财务管理行为之间起到中介作用。本研究的意义在于帮助公众,特别是电子钱包用户,在财务管理行为上更加负责任,能够在财务支出上做出明智的决策。与此同时,政策制定者可以更积极地为公众开展金融教育项目,使人们拥有更深入的金融知识,特别是在使用电子钱包等不断增长的数字金融应用程序时。
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引用次数: 0
Relationship between Industry-level dynamic capabilities and competitive advantage of Nigerian SMEs 尼日利亚中小企业产业动态能力与竞争优势的关系
IF 3.8 Pub Date : 2022-10-19 DOI: 10.25105/ber.v22i2.13983
Christopher Idemudia Ebegbetale, S. Okon
SMEs are the main engine of economic growth and development after oil and gas sector in Nigeria. However more than 50% of them fail within the first three years of their formation owing to the complex and rapidly changing business environment. The role of dynamic capability in addressing these trends and sustaining firm’s performance is a contentious issue among scholars. Therefore, this study examines the relationship between dynamic capabilities and competitive advantage among SMEs in Lagos, Nigeria. Three hypotheses were formulated and tested using correlation and regression statistical techniques on data collected from 400 study participants through questionnaire survey design and simple random sampling technique. The correlation analysis showed no significant relationship between adaptive capability competitive advantage (r = .001; p>0.01). However, the correlation result showed absorptive capability have a significant positive relationship with competitive advantage (r = .389; p<0.01); and same for innovative capability and competitive advantage (r = .307; p<0.01). The regression analysis showed that each of the three dimensions made statistical significant contribution to the predictive variable. The regression analysis further showed that the predictor variable (dynamic capability) contribute 27% to competitive advantage among SMEs in Lagos. The study suggested that firms should identify which dimension of dynamic capability will enhance and sustain their competitive advantage as the relevance of each dimension vary among firms and industries.
在尼日利亚,中小企业是继石油和天然气行业之后经济增长和发展的主要引擎。然而,由于复杂和快速变化的商业环境,其中50%以上的公司在成立后的前三年内失败。动态能力在应对这些趋势和维持企业绩效方面的作用一直是学者们争论的问题。因此,本研究考察了尼日利亚拉各斯中小企业动态能力与竞争优势之间的关系。通过问卷调查设计和简单随机抽样技术,对400名研究参与者的数据进行相关和回归统计,提出三个假设并进行检验。相关分析显示,适应能力与竞争优势之间无显著相关(r = .001;p > 0.01)。然而,相关结果显示,吸收能力与竞争优势呈显著正相关(r = .389;p < 0.01);创新能力与竞争优势的关系亦相同(r = .307;p < 0.01)。回归分析表明,三个维度对预测变量的贡献均有统计学意义。回归分析进一步表明,预测变量(动态能力)对拉各斯中小企业竞争优势的贡献为27%。由于各维度的相关性因企业和行业的不同而不同,因此企业应确定动态能力的哪个维度将增强和维持其竞争优势。
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引用次数: 0
Purchase Intention of Batam People Against Foreign Sellers in the Marketplace 巴淡岛人对市场上外国卖家的购买意愿
IF 3.8 Pub Date : 2022-10-19 DOI: 10.25105/ber.v22i2.14544
Erilia Kesumahati, Jecki
This research is motivated by increased product purchases from overseas sellers in Batam City. This increase in sales indicates an increase in purchase intention on overseas seller marketplace products. This study aimed to analyze the effect of trust, perceived risk, price, perceived benefit, product quality, and E-WOM on purchase intention. This study uses quantitatives methods and data collected by questionnaire technique. Respondent's study included as many as 300 people living in Batam City on the condition that they have shopped at foreign sellers in marketplace. Six hypotheses were formulated and tested using T-test analysis. The results showed that perceived risk, perceived benefit, price, and E-WOM significant positively affected purchase intention. Meanwhile, trust and product quality had no significant positive effect on purchase intention. Therefore, Batam City MSMEs must be more innovative in making products and have a broader range of marketing methods to increase MSMEs of local products rather than imported goods from abroad.
这项研究的动机是巴淡岛海外卖家的产品购买量增加。销售额的增加表明海外卖家市场产品的购买意愿有所增加。本研究旨在分析信任、感知风险、价格、感知利益、产品质量、电子口碑对购买意愿的影响。本研究采用定量分析方法,采用问卷调查法收集数据。受访者的研究包括多达300名居住在巴淡市的人,条件是他们曾在市场上的外国卖家那里购物。提出了六个假设,并使用t检验分析进行了检验。结果显示,感知风险、感知利益、价格和电子口碑对购买意愿有显著的正向影响。同时,信任和产品质量对购买意愿没有显著的正向影响。因此,巴淡市中小微企业必须在制造产品方面更具创新性,并拥有更广泛的营销方法,以增加本地产品的中小微企业,而不是从国外进口商品。
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引用次数: 1
Work-Family Conflict Affect Employee Performance During The Covid-19 In Jakarta 雅加达疫情期间工作与家庭冲突影响员工绩效
IF 3.8 Pub Date : 2022-10-19 DOI: 10.25105/ber.v22i2.13857
G. Adirinekso, Zenit Zeppelin
The pandemic has the consequence of increasing workers working from home or WFH.   A WFH as a new working style creates problems for workers because they have to concentrate on separating work and family interests.   Workers will focus more on work in the office so that distractions from family interests are minor. This study aims to determine the effect of work-family conflict during WFH during the COVID-19 pandemic in Jakarta.   The quantitative methods were conducted by distributing questionnaires to married employees who have children, have or are currently experiencing WFH (work from home), and work locations in Jakarta.   The technique of processing data using the SEM (Structural Equation Modeling) method using the Smart PLS 3.0 tool.   The sample was 114 respondents with a significant level used of 5%. Work-Family conflict is divided into Work Interference, Family and Family Interference Work.   The results of this study indicate that the influence of Work Interference Family and Family Interference Work negatively affects employee performance.   A statistical test of all hypotheses supports it. WFH is an increasingly developing type of working during a pandemic, which has led to Work-Family conflicts, both in terms of work (WIF) and family (FIW) regarding their performance.   From these results, it is interesting to investigate whether the same thing will happen if the type of work is work from the office (WFO).  
大流行的后果是越来越多的工人在家工作或外出打工。WFH作为一种新的工作方式给工人带来了问题,因为他们必须集中精力将工作和家庭利益分开。员工将更专注于办公室工作,这样家庭利益的干扰就会减少。本研究旨在确定雅加达2019冠状病毒病大流行期间工作家庭冲突对WFH的影响。定量方法是通过向已婚员工分发问卷,这些员工有孩子,已经或正在经历WFH(在家工作),以及在雅加达的工作地点。使用Smart PLS 3.0工具使用SEM(结构方程建模)方法处理数据的技术。样本为114名受访者,显著水平为5%。工作-家庭冲突分为工作干扰、家庭和家庭干扰工作。本研究结果表明,工作干扰家庭和家庭干扰工作对员工绩效有负向影响。所有假设的统计检验都支持这一观点。在大流行期间,家庭外佣是一种日益发展的工作类型,它导致工作与家庭之间的冲突,无论是在工作(WIF)方面还是在工作表现方面。从这些结果来看,有趣的是,如果工作类型是办公室工作(WFO),是否会发生同样的事情。
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引用次数: 1
期刊
Entrepreneurial Business and Economics Review
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