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The Effect of Physical Evidence, Responsiveness, and Assurance on Customer Purchasing Decisions at PT. Asuransi Reliance 实物证据、响应性和保证对PT. Asuransi Reliance客户购买决策的影响
Pub Date : 2023-10-30 DOI: 10.54783/ijsoc.v5i5.891
M. Rinanda Hidayat, Gilbert Leandro
In modern times, the need for transportation is very high, this is indicated by the large number of people who have their vehicles. As the number of private vehicles increases, the possibility of traffic accidents occurs, the solution to deal with this problem is: utilizing vehicle insurance services. PT. Asuransi Reliance is a car insurance company that is committed to being the best choice in the vehicle insurance industry. In the preparation of this thesis, the main thing discussed is the effect of responsiveness, guarantees, and physical evidence on customer purchasing decisions on PT. Asuransi Reliance. In this study, the author used an interview method that focuses on primary data as a data source. Based on the findings of this study, the author concludes that physical evidence, responsiveness, and guarantees influence the purchase decision of PT. Asuransi Reliance, where the better physical evidence, responsiveness, and guarantees are owned by PT. Asuransi Reliance then the higher the level of customer purchase decisions. From the conclusions and results of the analysis in the discussion chapter, the author would like to provide suggestions, namely: the company PT. Asuransi Reliance needs to improve the quality of their company's physical evidence, responsiveness, and assurance to improve purchasing decisions.
在现代,对交通工具的需求是非常高的,这是由大量的人谁拥有自己的车辆表明。随着私家车数量的增加,交通事故发生的可能性越来越大,解决这一问题的办法是:利用车辆保险服务。PT. Asuransi Reliance是一家汽车保险公司,致力于成为汽车保险行业的最佳选择。在本文的准备工作中,主要讨论了响应性、保证和实物证据对PT. Asuransi Reliance客户购买决策的影响。在本研究中,作者采用访谈法,以原始数据为数据源。根据本研究的结果,作者得出结论,物证、响应性和保证影响PT. Asuransi Reliance的购买决策,其中PT. Asuransi Reliance拥有的物证、响应性和保证越好,则客户的购买决策水平越高。从讨论章的分析结论和结果中,作者提出建议,即:PT. Asuransi Reliance公司需要提高他们公司的实物证据、响应能力和保证的质量,以改善采购决策。
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引用次数: 0
Influence of Current Ratio (CR), Return on Equities (RoE) and Price Earning Ratio (PER) on Share Prices: Study of Companies in Various Industrial Sectors Listed on the Stock Exchange Indonesian Effects 2018-2021 流动比率(CR)、股本回报率(RoE)和市盈率(PER)对股价的影响:2018-2021年印尼证券交易所不同行业上市公司的研究
Pub Date : 2023-10-30 DOI: 10.54783/ijsoc.v5i5.890
Ade Maharini Adiandari, Ni Komang Ayu Astuti
The aim of this research is to collectively explore the effects of the current ratio, return on equity, and price-earnings ratio on the stock prices of companies spanning various industries listed on the Indonesia Stock Exchange during the period from 2018 to 2021. This study involved a selection of 35 companies as samples, chosen through the purposive sampling method. The data employed in this research is of a secondary and quantitative nature. Data collection methods encompassed both observation and the analysis of documentary studies. The analytical approach used is multiple linear regression analysis. The findings indicate that, on the whole, the current ratio, return on equity, and price-earnings ratio exert a notable influence on stock prices. However, upon closer examination, it is evident that return on equity and price-earnings ratio individually demonstrate a favorable and substantial impact on stock prices.
本研究的目的是共同探讨流动比率、股本回报率和市盈率对2018年至2021年期间在印度尼西亚证券交易所上市的各行业公司股票价格的影响。本研究采用有目的抽样法,选取了35家企业作为样本。本研究中使用的数据是次要的和定量的。数据收集方法包括观察和文献研究分析。分析方法为多元线性回归分析。研究结果表明,总体而言,流动比率、净资产收益率和市盈率对股价有显著影响。然而,经过更仔细的研究,很明显,净资产收益率和市盈率分别对股票价格产生了有利和实质性的影响。
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引用次数: 0
The Influence of Workplace Spirituality and Organizational Culture on Employee Performance with the Mediating Variable Individual Spirituality at PT. Tirtakencana Tatawarna Garut Regency, West Java 工作场所灵性与组织文化对员工绩效的影响:以个体灵性为中介变量
Pub Date : 2023-10-30 DOI: 10.54783/ijsoc.v5i5.892
Atep Muhammad Lutfi
Development and improvement of human resources in facing the challenges of the world of work related to the application of spiritual values ​​in the workplace, the values ​​of the company's organizational culture, both individual and group levels, are considered to have an important role in improving employee performance. This research aims to determine the effect of workplace spirituality and organizational culture on Employee performance with individual spirituality as a mediating variable at PT. Tirtakencana Tatawarna, Garut Regency, West Java. This research uses quantitative methods with types of purposive sampling, data processing, and testing using SEMPLS version 3.9.2. The research results show that there is a significant and positive direct influence, this means that the higher workplace spirituality, organizational culture, and individual spirituality, the higher employee performance, conversely, if workplace spirituality, organizational culture, and individual spirituality are low, employee performance will be low. Indirectly, it has been proven that individual spirituality mediates significantly and positively.
开发和提高人力资源在面对工作世界的挑战时涉及到精神价值观在工作场所的应用,公司组织文化的价值观,无论是个人还是团体层面,都被认为对提高员工绩效具有重要作用。本研究旨在以个体灵性为中介变量,探讨工作场所灵性和组织文化对员工绩效的影响。本研究采用有目的抽样、数据处理和使用SEMPLS 3.9.2版本进行测试的定量方法。研究结果表明,存在显著的正向直接影响,这意味着工作场所灵性、组织文化和个人灵性越高,员工绩效越高,反之,如果工作场所灵性、组织文化和个人灵性低,员工绩效就会低。间接地,它已被证明,个人精神调解显著和积极。
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引用次数: 0
Human Resources Management Strategy in the Military Justice Environment: Study of State Civil Apparatus Management at the High Court of the Supreme Court of the Republic of Indonesia 军事司法环境下的人力资源管理战略:印度尼西亚共和国最高法院高等法院国家民事设备管理研究
Pub Date : 2023-10-30 DOI: 10.54783/ijsoc.v5i5.889
Zidny Taqiyya, None Asropi, Ratri Istania
The Supreme Court is a judicial institution vested with authority to exercise judicial power in four separate branches of the judiciary, namely the General Courts, Religious Courts, Administrative Courts, and Military Courts. The Military Court, in particular, serves as the judicial body responsible for upholding the law and justice for members of the Indonesian National Armed Forces (TNI). Unlike the other three branches of the judiciary, the Military Court system consists of three appellate courts and one main court. The existence of these four courts is governed by Law Number 31 of 1997 on Military Judiciary and the Chief Justice of the Supreme Court Regulation Number 125 of 2009 on the Delegation of Authority to High-Ranking Officials and Chief Justices of Appellate Courts within the Supreme Court for Signing in the Field of Personnel. However, the implementation of these regulations has still resulted in varying interpretations and paradigm differences, especially in understanding the phrase "appellate court," which has been perceived as somewhat biased and not fully implemented. This is particularly evident in the coordination and management of Civil Servants (ASN), as the Supreme Court places the Main Military Court on par with the appellate courts, although in practice, the Main Military Court resembles a "court above the appellate courts." This research employs a qualitative approach with a specific Case Study research method, focusing on the differential treatment of ASN members who represent a minority within the Military Judiciary. Ultimately, the study recognizes the need to bring together perspectives and unify understandings regarding the implementation of the Chief Justice of the Supreme Court Regulation Number 125 of 2009, analyzed through the Equal Employment Opportunity (EEO) theory, in order to harmonize the management and governance of appellate courts. This would help eliminate disparities between the High Military Court and the Main Military Court, serving as a bridge of understanding within the Military Judiciary in Indonesia.
最高法院是一个司法机构,有权在四个独立的司法部门行使司法权,即普通法院、宗教法院、行政法院和军事法院。特别是军事法院是负责维护印度尼西亚国家武装部队成员的法律和正义的司法机构。与其他三个司法部门不同,军事法院系统由三个上诉法院和一个主要法院组成。这四个法院的存在受1997年关于军事司法的第31号法律和2009年关于授权最高法院高级官员和上诉法院首席法官签署人事领域授权的最高法院首席法官第125号条例的管辖。然而,这些条例的执行仍然导致了不同的解释和范式差异,特别是在理解“上诉法院”一词时,被认为有些偏见,没有得到充分执行。这在公务员的协调和管理方面尤其明显,因为最高法院将主要军事法院与上诉法院置于同等地位,尽管在实践中,主要军事法院类似于“上诉法院之上的法院”。本研究采用定性方法和具体的案例研究方法,重点关注军事司法机构中代表少数群体的ASN成员的差别待遇。最后,本研究认识到有必要通过平等就业机会(EEO)理论对2009年第125号最高法院首席大法官条例的实施进行分析,以协调上诉法院的管理和治理。这将有助于消除高级军事法院和主要军事法院之间的差距,成为印度尼西亚军事司法机构内部理解的桥梁。
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引用次数: 0
Empowerment of Civil Society and the Army in Collaborative Innovation for Emergency Bridge Construction Due to Flash Floods in Bima NTB 在Bima NTB山洪暴发应急桥梁建设协同创新中赋予民间社会和军队权力
Pub Date : 2023-10-29 DOI: 10.54783/ijsoc.v5i5.887
Toni Yuliyanto, Rachma Fitriati
This article aims to analyse the empowerment of civil society and the Indonesian Army in collaborative innovation for the construction of an emergency bridge due to flash floods in Bima Regency, West Nusa Tenggara (NTB), in 2021. The flash flood had destroyed the bridge, which was the connecting access to the district market as the center of the community's local economy. The soft systems methodology (SSM) approach analyzed the complex situation involving various human activity systems in the bridge construction collaboration. The analysis results show the need for collaborative innovation between the Provincial and District Governments, Non-Government, the Indonesian National Army (TNI), the Indonesian National Police (Polri), and civil society. Especially in disaster emergency conditions, the choice of Ultra-Wide Acrow Panel Bridge technology proposed bottom-up by the NTB Provincial Government and the Military Resort Command (Korem) 162/Wira Bhakti NTB proved to be faster, more practical and more robust than the Bailey Bridge technology by the Ministry of Public Works and Public Housing of the Republic of Indonesia (Kemen PUPR RI). This collaborative innovation restored road connectivity and the local economy and improved the quality of public services in Bima District. The contribution of this article is to provide enrichment about learning collaborative innovation in disaster management efforts and bottom-up infrastructure development in disaster situations.
本文旨在分析民间社会和印度尼西亚军队在2021年西努沙登加拉(NTB)比马县(Bima Regency)因山洪暴发而建设应急桥梁的协同创新中的赋权。山洪冲毁了这座桥,这座桥是通往地区市场的连接通道,是社区当地经济的中心。软系统方法论(SSM)方法分析了桥梁施工协同中涉及各种人类活动系统的复杂情况。分析结果表明,省和区政府、非政府组织、印尼国民军(TNI)、印尼国家警察(Polri)和民间社会之间需要协作创新。特别是在灾害紧急情况下,NTB省政府和军事度假司令部(Korem) 162/Wira Bhakti NTB自下而上提出的超宽顶板桥技术的选择被证明比印度尼西亚共和国公共工程和公共住房部(Kemen PUPR RI)的贝利桥技术更快、更实用、更坚固。这种协同创新恢复了道路连通性和当地经济,并提高了比马地区的公共服务质量。本文的贡献在于丰富了灾害管理工作中的协作创新学习和灾害情况下自下而上的基础设施开发。
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引用次数: 0
Factors Causing Destructive Fishing in the Waters of the West Seram Sea 西西兰海海域破坏性捕捞的因素
Pub Date : 2023-10-29 DOI: 10.54783/ijsoc.v5i5.886
D. J. A Hehanussa, Yanti Amelia Lewerissa, Jopy Hattu, Carolina Tuhumury
The use of fishing gear that is not environmentally friendly, which has led to the emergence of destructive fishing activities, is still carried out by fishing communities around the waters of West Seram. The aim of this research is to examine and analyze policies for dealing with the use of non-environmentally friendly fishing gear in the fisheries sector in West Seram Waters. The research method in this research is normative legal research equipped with a socio-legal approach. The approach used in this research is a statutory approach and a conceptual approach. The data collection technique is a literature study and is complemented by field data obtained through observation and in-depth interviews with stakeholders. Next, the data was analyzed qualitatively. The research results show that the fishing communities in Hatusua Village, Kamal Village and Waisarisa Village, which are located around the West Seram Waters, often use fishing gear that is not environmentally friendly when catching fish. The factors that cause them to carry out destructive fishing are factors such as a fairly long span of control making supervision difficult, economic needs; very simple fishing gear; providing assistance is not on target; Pokmaswas are less empowered; and lack of supervision between institutions. Meanwhile, countermeasures to overcome destructive fishing can be carried out through penal and non-penal approaches.
使用不环保的渔具,导致破坏性捕鱼活动的出现,仍然由西西兰水域周围的渔业社区进行。这项研究的目的是审查和分析在西西兰水域渔业部门处理使用非环境友好型渔具的政策。本研究的研究方法是运用社会法学方法进行规范法学研究。本研究采用的方法是法定方法和概念方法。数据收集技术是一种文献研究,并辅以通过观察和对利益相关者的深入访谈获得的实地数据。接下来,对数据进行定性分析。研究结果表明,位于西瑟兰水域附近的Hatusua村、Kamal村和Waisarisa村的渔民社区在捕鱼时经常使用不环保的渔具。造成他们进行破坏性捕捞的因素有:管制时间较长,监督困难;经济需要;非常简单的渔具;提供援助是不正确的;波卡玛斯的权力较小;机构之间缺乏监督。同时,克服破坏性捕捞的对策可以通过刑事和非刑事方法进行。
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引用次数: 0
Analysis of Factors that Influence the Use of Electronic Money in Indonesia 影响印尼电子货币使用的因素分析
Pub Date : 2023-10-29 DOI: 10.54783/ijsoc.v5i5.888
Puspa Nada Aliyah Akbar
Electronic money would be a new type of money for everyone to use for day-to-day spending. This research empirically examines the factors affecting Indonesian citizens to use electronic money. These factors are financial literacy, security of electronic money, ease of useful, and role of goverment. The research method used is quantitave research and descriptive and verificative approach. The sample of the research comprised 210 potential electronic money users in Indonesia. The research result indicate that finansial literacy, security of electronic money, ease of useful, and role of government is significantly affect the use of electronic money.
电子货币将是一种新型的货币,每个人都可以在日常消费中使用。本研究实证检验了印尼公民使用电子货币的影响因素。这些因素是金融知识、电子货币的安全性、易用性和政府的作用。使用的研究方法是定量研究和描述和验证的方法。该研究的样本包括印度尼西亚210名潜在的电子货币用户。研究结果表明,金融素养、电子货币的安全性、易用性和政府角色对电子货币的使用有显著影响。
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引用次数: 0
Activation of the Creative Economy Community in Creating Terracotta-based Local Cultural Resistance in Rural Areas 以兵马俑为基础的乡土文化抵抗的创意经济共同体激活
Pub Date : 2023-10-27 DOI: 10.54783/ijsoc.v5i5.881
None Yusmanto, Uyu Wahyudin, Ace Suryadi, Asep Saepudin
The creative economy is increasingly developing in various countries, including Indonesia. It is spread throughout all corners of rural areas. The implementation of the creative economy can be driven by the presence of a community that is required to be more energetic in actualizing new ideas; thus, it affects people’s welfare. A critical issue is how the creative economy community can encourage local wisdom; hence, local culture can continue to exist in community development. This research aims to reveal the JAF community’s roles in preserving local terracotta-based culture. The research method was a field case study in the JAF Community, Jatisura Village, Jatiwangi Sub-district, Majalengka Regency. JAF’s impact as a people empowerment activator community could be in the form of (1) fostering organizational enthusiasm in the community (the growth of community movements based on the focus of its work); (2) contributing to the community’s economy (many communities were developing their business ventures); (3) creating social networks (collaboration between communities not only locally but on a national and international scale); and (4) utilizing local wisdom culture (primarily related to arts, livelihood systems, social organizations, and knowledge systems). JAF also had implications for the development of the creative economy through the exhibition subsector, which regularly displayed innovative things at various festivals.
创意经济在包括印度尼西亚在内的许多国家日益发展。它遍布农村地区的各个角落。创意经济的实施可以由一个需要更有活力地实现新想法的社区的存在来推动;因此,它影响了人们的福利。一个关键的问题是,创意经济界如何鼓励地方智慧;因此,地方文化可以在社区发展中继续存在。本研究旨在揭示JAF社区在保护当地兵马俑文化方面的作用。研究方法是在Majalengka县Jatiwangi街道Jatisura村JAF社区进行实地案例研究。JAF作为一个人民赋权促进者社区的影响可以表现为:(1)在社区中培养组织热情(基于其工作重点的社区运动的增长);(2)为社区经济做出贡献(许多社区正在发展自己的商业企业);(3)建立社会网络(社区之间的合作,不仅在地方,而且在全国和国际范围内);(4)利用地方智慧文化(主要涉及艺术、生计系统、社会组织和知识系统)。JAF还通过展览部门对创意经济的发展产生了影响,该部门定期在各种节日上展示创新的东西。
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引用次数: 0
Artificial Intelligence Implementation Strategy to Make It Happen Smart Government Indonesia Gold 2045 人工智能实施战略实现智能政府印度尼西亚黄金2045
Pub Date : 2023-10-27 DOI: 10.54783/ijsoc.v5i5.877
Edo Aryanto, Hijriatul Mabruk, Wiryawan Narendroputro
The world is currently faced with the challenges of the industrial revolution 4.0 era to realize Smart Government based on internet of things (IOT), big data, augmented reality (AR), cyber security, artificial intelligence (AI), additive manufacturing (AM), simulation, system integration and cloud computing. The application of Artificial Intelligence / AI to public services has been successfully implemented in Singapore and Finland. Meanwhile, in Indonesia there are still challenges that must be faced in implementing AI in public services to realize Smart Government, including information technology (ICT) infrastructure, policies and regulations, rigid bureaucracy, and the ability of human resources to use ICT. So, this research will explain the strategy for implementing AI in Indonesia using the Al-Besher Smart Government Framework based on the results of the SWOT analysis. This research uses qualitative research methods through literature review in the form of primary references, namely journals, articles, news and government performance reports. The research results show that the application of AI to realize Smart Government must carry out the strategy of IoT Enable System, AI Principles/Regulation/IoT Principle, and Shareholders to form a Smart Government Domain which contains 5 (five) Priority Fields for Indonesian Artificial Intelligence for 2020-2045. Apart from that, this research found that to realize Smart Government, administrative reform efforts must be made by forming autonomous organizations, increasing ASN competency by strengthening the meritocracy system, building collaborative governance and establishing a bureaucratic digital transformation law.
当前,世界正面临工业革命4.0时代的挑战,实现基于物联网(IOT)、大数据、增强现实(AR)、网络安全、人工智能(AI)、增材制造(AM)、仿真、系统集成和云计算的智能政府。人工智能/人工智能在公共服务领域的应用已经在新加坡和芬兰成功实施。与此同时,在印度尼西亚,在公共服务中实施人工智能以实现智能政府仍然必须面临挑战,包括信息技术(ICT)基础设施、政策法规、僵化的官僚主义以及人力资源使用ICT的能力。因此,本研究将根据SWOT分析的结果,使用Al-Besher智能政府框架解释在印度尼西亚实施人工智能的策略。本研究采用定性研究方法,通过文献综述的形式,主要参考文献为期刊、文章、新闻和政府绩效报告。研究结果表明,应用人工智能实现智慧政府必须实施IoT Enable System、AI Principles/Regulation/IoT Principle和股东战略,形成一个包含2020-2045年印尼人工智能5(5)个优先领域的智能政府领域。除此之外,本研究还发现,要实现智能政府,必须通过组建自治组织、加强精英管理体系来提高ASN能力、构建协同治理和制定官僚数字化转型法来进行行政改革。
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引用次数: 0
Digital Governance of Project Management System using Soft Systems Methodology , Case Study of SOE Holding Survey Services (IDSurvey) 基于软系统方法论的项目管理系统数字化治理,国有企业控股调查服务案例研究(IDSurvey)
Pub Date : 2023-10-27 DOI: 10.54783/ijsoc.v5i5.884
Budi Prakoso, Rachma Fitriati
This article aims to establish the digital governance of the project management system at PT Biro Klasifikasi Indonesia (BKI). As a holding company for BUMN Survey Services (IDSurvey), although there is already a Decree of the BKI Board of Directors No. DU.007/HK.303/KI-21 concerning Refinement of Business Portfolio Determination for SBU (Strategic Business Unit) Function Improvement, but in practice, there are still various obstacles in BKI project management, such as delays in project completion and target mismatches in project management. This study uses a qualitative method with a soft systems methodology approach with research time from January to August 2023 at the BKI Head Office. By using e-government, digital governance, and project management, the study results show that BKI needs to develop a standard operating procedure for digital governance of project management in order to succeed in the project. This study recommends that after the SOP for Digital Governance of the Management System is made, the SVP of Commercial Business Operations, as the leading sector, needs to socialize and disseminate the governance SOP that is made.
本文旨在建立PT Biro Klasifikasi Indonesia (BKI)项目管理系统的数字治理。作为BUMN调查服务(IDSurvey)的控股公司,尽管BKI董事会已经颁布了第。DU.007 /香港。303/KI-21关于细化业务组合确定以促进SBU (Strategic Business Unit)功能改进,但在实践中,BKI项目管理仍存在各种障碍,如项目完成延迟、项目管理目标不匹配等。本研究采用软系统方法论的定性方法,研究时间为2023年1月至8月,在BKI总部进行。通过使用电子政务、数字治理和项目管理,研究结果表明,为了在项目中取得成功,BKI需要制定项目管理数字治理的标准操作程序。本研究建议,在制定管理系统数字治理SOP后,商业业务运营高级副总裁作为主导部门,需要对制定的治理SOP进行社会化和传播。
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引用次数: 0
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International Journal of Science, Technology and Society
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