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Building Long-Term Human–Robot Relationships: Examining Disclosure, Perception and Well-Being Across Time 建立长期的人机关系:检查披露,感知和幸福的时间
IF 4.7 2区 计算机科学 Q2 ROBOTICS Pub Date : 2023-11-30 DOI: 10.1007/s12369-023-01076-z
Guy Laban, Arvid Kappas, Val Morrison, Emily S. Cross

While interactions with social robots are novel and exciting for many people, one concern is the extent to which people’s behavioural and emotional engagement might be sustained across time, since during initial interactions with a robot, its novelty is especially salient. This challenge is particularly noteworthy when considering interactions designed to support people’s well-being, with limited evidence (or empirical exploration) of social robots’ capacity to support people’s emotional health over time. Accordingly, our aim here was to examine how long-term repeated interactions with a social robot affect people’s self-disclosure behaviour toward the robot, their perceptions of the robot, and how such sustained interactions influence factors related to well-being. We conducted a mediated long-term online experiment with participants conversing with the social robot Pepper 10 times over 5 weeks. We found that people self-disclose increasingly more to a social robot over time, and report the robot to be more social and competent over time. Participants’ moods also improved after talking to the robot, and across sessions, they found the robot’s responses increasingly comforting as well as reported feeling less lonely. Finally, our results emphasize that when the discussion frame was supposedly more emotional (in this case, framing questions in the context of the COVID-19 pandemic), participants reported feeling lonelier and more stressed. These results set the stage for situating social robots as conversational partners and provide crucial evidence for their potential inclusion in interventions supporting people’s emotional health through encouraging self-disclosure.

虽然对许多人来说,与社交机器人的互动是新颖而令人兴奋的,但一个问题是,人们的行为和情感参与可能会在多大程度上持续一段时间,因为在与机器人的最初互动中,它的新颖性尤其突出。当考虑到旨在支持人们幸福的互动时,这一挑战尤其值得注意,随着时间的推移,社交机器人支持人们情绪健康的能力的证据(或经验探索)有限。因此,我们的目的是研究与社交机器人的长期重复互动如何影响人们对机器人的自我表露行为,他们对机器人的看法,以及这种持续的互动如何影响与幸福感相关的因素。我们进行了一项长期在线实验,参与者在5周内与社交机器人Pepper交谈10次。我们发现,随着时间的推移,人们对社交机器人的自我表露越来越多,并且随着时间的推移,人们认为机器人更善于社交、更有能力。在与机器人交谈后,参与者的情绪也有所改善,在整个过程中,他们发现机器人的反应越来越令人安慰,并且报告感觉不那么孤独了。最后,我们的研究结果强调,当讨论框架被认为更情绪化时(在这种情况下,在COVID-19大流行的背景下构建问题),参与者报告说他们感到更孤独,更有压力。这些结果为将社交机器人定位为对话伙伴奠定了基础,并为通过鼓励自我表露来支持人们情绪健康的干预措施提供了重要证据。
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引用次数: 0
Expanding the Interaction Repertoire of a Social Drone: Physically Expressive Possibilities of a Perched BiRDe 扩大社会无人机的互动剧目:一个栖息的鸟的物理表达的可能性
IF 4.7 2区 计算机科学 Q2 ROBOTICS Pub Date : 2023-11-29 DOI: 10.1007/s12369-023-01079-w
Ori Fartook, Karon MacLean, Tal Oron-Gilad, Jessica R. Cauchard

The field of human–drone interaction (HDI) has investigated an increasing number of applications for social drones, all while focusing on the drone’s inherent ability to fly, thus overpassing interaction opportunities, such as a drone in its perched (i.e., non-flying) state. A drone cannot constantly fly and a need for more realistic HDI is needed, therefore, in this exploratory work, we have decoupled a social drone’s flying state from its perched state and investigated user interpretations of its physical rendering. To do so, we designed and developed BiRDe: a Bodily expressIons and Respiration Drone conveying Emotions. BiRDe was designed to render a range of emotional states by modulating its respiratory rate (RR) and changing its body posture using reconfigurable wings and head positions. Following its design, a validation study was conducted. In a laboratory study, participants (({N}={30})) observed and labeled twelve of BiRDe’s emotional behaviors using Valence and Arousal based emotional states. We identified consistent patterns in how BiRDe’s RR, wings, and head had influenced perception in terms of valence, arousal, and willingness to interact. Furthermore, participants interpreted 11 out of the 12 behaviors in line with our initial design intentions. This work demonstrates a drone’s ability to communicate emotions even while perched and offers design implications and future applications.

人机交互(HDI)领域已经研究了越来越多的社交无人机应用,所有这些应用都集中在无人机固有的飞行能力上,从而超越了交互机会,例如处于栖息(即非飞行)状态的无人机。无人机不能持续飞行,需要更现实的HDI,因此,在这项探索性工作中,我们已经将社交无人机的飞行状态与其栖息状态解耦,并调查了用户对其物理渲染的解释。为此,我们设计并开发了BiRDe:一种传递情感的身体表达和呼吸无人机。BiRDe的设计是通过调节呼吸频率(RR)和使用可重构的翅膀和头部位置改变身体姿势来呈现一系列情绪状态。根据其设计,进行了验证研究。在一项实验室研究中,参与者(({N}={30}))使用基于效价和唤醒的情绪状态观察并标记了BiRDe的12种情绪行为。我们确定了BiRDe的RR、翅膀和头部如何在效价、唤醒和互动意愿方面影响感知的一致模式。此外,参与者对12个行为中的11个行为的解释与我们最初的设计意图一致。这项工作展示了无人机即使在栖息时也能交流情感的能力,并提供了设计启示和未来的应用。
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引用次数: 0
Psychometric Properties of the Chinese Version of Service Robot Integration Willingness (SRIW) Scale in the Chinese Sample of Adults 中文版服务机器人整合意愿量表在中国成人样本中的心理测量特征
IF 4.7 2区 计算机科学 Q2 ROBOTICS Pub Date : 2023-11-28 DOI: 10.1007/s12369-023-01075-0
Jie Cai, Xiangyun Tang, Xudong Lu, Xurong Fu

The willingness to use service robots plays a pivotal role in human–robot interaction. To establish a valid measure in the Chinese context, this study aimed to revisit the validity and reliability of the Service Robot Integration Willingness (SRIW) Scale among Chinese adults. A total of 955 participants were recruited to complete the Chinese version of the SRIW. Our findings revealed a four-factor model comprising 31 items, indicating a strong model fit. Furthermore, trust in automation correlated positively with the Chinese SRIW, while negative attitudes toward robots exhibited a significant inverse correlation, supportting the Chinese SRIW’s substantial criterion-related validity. In conclusion, this article introduces an updated Chinese SRIW, underscoring its efficacy in measuring the readiness to adopt service robots in China.

使用服务机器人的意愿在人机交互中起着关键作用。本研究旨在对服务机器人整合意愿量表(SRIW)在中国成年人中的效度和信度进行研究,以建立一个适用于中国情境的有效量表。共有955名参与者被招募来完成中文版的SRIW。我们的研究结果揭示了一个包含31个项目的四因素模型,表明模型拟合性很强。此外,对自动化的信任与中国人的SRIW呈正相关,而对机器人的负面态度表现出显著的负相关,支持中国人的SRIW具有实质的标准相关效度。总之,本文介绍了中国最新的SRIW,强调了其在衡量中国采用服务机器人的准备程度方面的有效性。
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引用次数: 0
Robot’s Gendering Trouble: A Scoping Review of Gendering Humanoid Robots and Its Effects on HRI 机器人的性别化问题:类人机器人性别化及其对HRI的影响
IF 4.7 2区 计算机科学 Q2 ROBOTICS Pub Date : 2023-11-22 DOI: 10.1007/s12369-023-01061-6
Giulia Perugia, Dominika Lisy

The discussion around gendering humanoid robots has gained more traction in the last few years. To lay the basis for a full comprehension of how robots’ “gender” has been understood within the Human–Robot Interaction (HRI) community—i.e., how it has been manipulated, in which contexts, and which effects it has yielded on people’s perceptions and interactions with robots—we performed a scoping review of the literature. We identified 553 papers relevant for our review retrieved from 5 different databases. The final sample of reviewed papers included 35 papers written between 2005 and 2021, which involved a total of 3902 participants. In this article, we thoroughly summarize these papers by reporting information about their objectives and assumptions on gender (i.e., definitions and reasons to manipulate gender), their manipulation of robots’ “gender” (i.e., gender cues and manipulation checks), their experimental designs (e.g., demographics of participants, employed robots), and their results (i.e., main and interaction effects). The review reveals that robots’ “gender” does not affect crucial constructs for the HRI, such as likability and acceptance, but rather bears its strongest effect on stereotyping. We leverage our different epistemological backgrounds in Social Robotics and Gender Studies to provide a comprehensive interdisciplinary perspective on the results of the review and suggest ways to move forward in the field of HRI.

在过去的几年里,关于人形机器人性别的讨论获得了更多的关注。为充分理解人机交互(HRI)社区中如何理解机器人的“性别”奠定基础。它是如何被操纵的,在什么情况下,以及它对人们的感知和与机器人的互动产生了哪些影响——我们对文献进行了范围审查。我们从5个不同的数据库中检索到与我们的综述相关的553篇论文。评审论文的最终样本包括2005年至2021年间撰写的35篇论文,共涉及3902名参与者。在这篇文章中,我们通过报告他们关于性别的目标和假设(即,操纵性别的定义和原因),他们对机器人“性别”的操纵(即,性别线索和操纵检查),他们的实验设计(例如,参与者的人口统计数据,雇佣的机器人)以及他们的结果(即,主要和相互作用)的信息,彻底总结了这些论文。研究表明,机器人的“性别”并不影响人力资源指数的关键构念,比如讨人喜欢和接受度,但对刻板印象的影响最大。我们利用我们在社会机器人和性别研究中不同的认识论背景,对审查结果提供一个全面的跨学科视角,并提出在人力资源研究领域向前发展的方法。
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引用次数: 0
It’s Not UAV, It’s Me: Demographic and Self-Other Effects in Public Acceptance of a Socially Assistive Aerial Manipulation System for Fatigue Management 这不是无人机,这是我:在公众接受疲劳管理的社会辅助空中操纵系统中的人口统计学和自我-他者效应
IF 4.7 2区 计算机科学 Q2 ROBOTICS Pub Date : 2023-11-17 DOI: 10.1007/s12369-023-01072-3
Jamy Li, Mohsen Ensafjoo

Modern developments in speech-enabled drones and aerial manipulation systems (AMS) enable drones to have social interactions with people, which is important for therapeutic applications involving flight and above-eye-level monitoring in people’s homes, but not everyone will accept drones into their daily lives. Consistently assessing who would accept a socially assistive drone into their home is a challenge for roboticists. An animation-based Mechanical Turk survey (N = 176) found that acceptance of a voice-enabled AMS for fatigue – i.e., physical or mental tiredness in the participant’s life – was higher among younger adults with higher education and longer symptoms of fatigue, suggesting demographics and a need for the task performed by the drone are critical factors for drone acceptance. Participants rated the drone as more acceptable for others than for themselves, demonstrating a self-other effect. A second video-based YouGov survey (N = 404) found that younger adults rated an AMS for managing the symptom of day-to-day fatigue as more acceptable than older adults. The self-other effect was reduced among participants who read a situation with specific versus general phrasing of the AMS’s imagined use, suggesting that it may be caused by an attribution bias. These results demonstrate how analyzing demographics and specifying the wording of technology use can more consistently assess to whom drones for fatigue are acceptable, which is of interest to public opinion researchers and roboticists.

语音无人机和空中操纵系统(AMS)的现代发展使无人机能够与人进行社交互动,这对于在人们家中进行飞行和眼以上监测的治疗应用非常重要,但并不是每个人都会接受无人机进入他们的日常生活。对于机器人专家来说,持续评估谁会接受社交辅助无人机进入他们的家中是一个挑战。一项基于动画的Mechanical Turk调查(N = 176)发现,在受过高等教育、疲劳症状持续时间较长的年轻人中,接受语音支持的AMS治疗疲劳(即参与者生活中的身体或精神疲劳)的比例更高,这表明人口统计数据和对无人机执行任务的需求是接受无人机的关键因素。参与者认为别人比自己更容易接受无人机,这显示出一种自我-他人效应。YouGov的另一项基于视频的调查(N = 404)发现,年轻人比老年人更容易接受AMS来管理日常疲劳症状。在阅读AMS想象使用的具体措辞与一般措辞的情景时,自我-他人效应在参与者中有所降低,这表明它可能是由归因偏见引起的。这些结果表明,如何分析人口统计数据并指定技术使用的措辞,可以更一致地评估哪些人可以接受无人机疲劳,这是民意研究人员和机器人专家感兴趣的。
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引用次数: 0
Personality-Based Adaptation of Robot Behaviour: Acceptability Results on Individuals with Cognitive Impairments 基于人格的机器人行为适应:认知障碍个体的可接受性结果
2区 计算机科学 Q2 ROBOTICS Pub Date : 2023-11-11 DOI: 10.1007/s12369-023-01074-1
Silvia Rossi, Claudia Di Napoli, Federica Garramone, Elena Salvatore, Gabriella Santangelo
Abstract We performed a study to evaluate if the acceptance of a social humanoid robot used for monitoring the activities of elderly users with cognitive deficits increased after interacting with the robot. In addition, we evaluated if the robot’s acceptance is improved when the interaction with the robot occurred in different modalities modulated according to each user’s cognitive and personality profile. A group of 7 participants underwent assessment tools for cognitive and personality traits and for the level of acceptability of the robot. They interacted with the robot at their private home for a minimum of two weeks. The interaction with the robot occurred under two different modalities: standard modality where the robot performed tasks by approaching the subject at a fixed pre-defined frequency of interactions, and at fixed pre-defined times; modulated modality where the robot performed tasks by approaching the subject at different frequencies set according to some personality traits and cognitive profile of the user. The results showed no change in the acceptability level of the robot after direct interaction. Still, personality traits such as Neuroticism and Openness influenced the acceptability of the robot in the elderly only before an interaction. At the same time, these personality traits did not seem to influence the acceptability of the new technology after a direct interaction. Different is the case of cognitive profiles and demographic characteristics. Finally, the score on the pleasantness scale was higher when the interaction with the robot was set in modulated modality rather than standard modality. In conclusion, the identification of the personality traits and the cognitive status in the elderly with cognitive deficits seems to be useful to modulate the type and frequency of interaction of the robot with the user to increase the acceptability of the instrument and pleasures in every daily life.
摘要:我们进行了一项研究,以评估在与机器人互动后,用于监测有认知缺陷的老年用户活动的社交类人机器人的接受度是否增加。此外,我们还评估了根据每个用户的认知和个性特征以不同的方式与机器人进行交互时,机器人的接受度是否得到了提高。一组7名参与者接受了认知和人格特征以及机器人可接受程度的评估工具。他们在自己的私人家中与机器人进行了至少两周的互动。与机器人的交互发生在两种不同的模式下:标准模式,机器人通过以固定的预先定义的交互频率和固定的预先定义的时间接近受试者来执行任务;在这种模式下,机器人根据用户的个性特征和认知特征,以不同的频率接近被试,从而完成任务。结果表明,直接交互后,机器人的可接受程度没有变化。尽管如此,神经质和开放性等人格特征仅在互动前影响老年人对机器人的接受程度。与此同时,在直接互动之后,这些个性特征似乎并没有影响新技术的可接受性。认知概况和人口特征的情况不同。最后,当与机器人的互动设置在调制模态而不是标准模态时,愉快度量表的得分更高。总之,识别有认知缺陷的老年人的人格特征和认知状态似乎有助于调节机器人与用户交互的类型和频率,以增加仪器的可接受性和日常生活中的乐趣。
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引用次数: 0
Crowd-Aware Socially Compliant Robot Navigation via Deep Reinforcement Learning 基于深度强化学习的群体感知社会适应性机器人导航
2区 计算机科学 Q2 ROBOTICS Pub Date : 2023-11-11 DOI: 10.1007/s12369-023-01071-4
Bingxin Xue, Ming Gao, Chaoqun Wang, Yao Cheng, Fengyu Zhou
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引用次数: 0
Type of Education Affects Individuals’ Adoption of Intentional Stance Towards Robots: An EEG Study 教育类型影响个体对机器人的意向姿态:一项脑电图研究
2区 计算机科学 Q2 ROBOTICS Pub Date : 2023-11-10 DOI: 10.1007/s12369-023-01073-2
Cecilia Roselli, Uma Prashant Navare, Francesca Ciardo, Agnieszka Wykowska
Abstract Research has shown that, under certain circumstances, people can adopt the Intentional Stance towards robots and thus treat them as intentional agents. Previous evidence showed that there are factors at play in modulating the Intentional Stance, for example individuals’ years of education. In the present study, we aimed at investigating whether, given the same years of education, participants’ type of formal education- in terms of theoretical background- affected their adoption of the Intentional Stance. To do so, we recruited two samples of participants varying in their type of formal education, namely, a sample of participants comprised individuals with a background in robotics, whereas the other comprised individuals with a background in psychotherapy. To measure their likelihood of adopting the Intentional Stance, we asked them to complete the InStance Test (IST). To do it at the neural level, we recorded their neural activity during a resting state via electroencephalography (EEG). Results showed that therapists attributed higher IST scores of intentionality to the robot than roboticists, i.e., they were more likely to attribute Intentional Stance to explain robot’s behaviour. This result was mirrored by participants’ EEG neural activity during resting state, as we found higher power in the gamma frequency range (associated with mentalizing and the adoption of Intentional Stance) for therapists compared to roboticists. Therefore, we conclude that the type of education that promotes mentalizing skills increases the likelihood of attributing intentionality to robots.
研究表明,在某些情况下,人们可以对机器人采取有意识的立场,从而将它们视为有意识的代理人。先前的证据表明,有一些因素在调节意向立场,例如个人的受教育年限。在本研究中,我们的目的是调查,给定相同的教育年限,参与者的正规教育类型-就理论背景而言-是否影响他们对意向立场的采用。为了做到这一点,我们招募了两个不同类型正规教育的参与者样本,也就是说,一个样本的参与者包括具有机器人背景的人,而另一个样本的参与者包括具有心理治疗背景的人。为了衡量他们采用意向立场的可能性,我们要求他们完成实例测试(IST)。为了在神经水平上做到这一点,我们通过脑电图(EEG)记录了他们在休息状态下的神经活动。结果表明,治疗师比机器人专家将更高的意向性IST分数归因于机器人,即他们更有可能将有意姿态归因于机器人的行为。这一结果反映在参与者在静息状态下的脑电图神经活动上,因为我们发现与机器人专家相比,治疗师的伽马频率范围(与心智化和有意识姿态的采用有关)的功率更高。因此,我们得出结论,促进心智化技能的教育类型增加了将意向性归因于机器人的可能性。
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引用次数: 1
Editorial Special Issue Special Issue on GENDERING ROBOTS (GenR): Ongoing (Re)Configurations of Gender in Robotics 编辑特刊特刊性别机器人(GenR):正在进行的(重新)配置性别在机器人
2区 计算机科学 Q2 ROBOTICS Pub Date : 2023-11-07 DOI: 10.1007/s12369-023-01078-x
Giulia Perugia, Katie Winkle, Dominika Lisy
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引用次数: 0
Autonomous Systems and Technology Resistance: New Tools for Monitoring Acceptance, Trust, and Tolerance 自主系统和技术阻力:监测接受、信任和容忍的新工具
2区 计算机科学 Q2 ROBOTICS Pub Date : 2023-11-06 DOI: 10.1007/s12369-023-01065-2
Massimiliano L. Cappuccio, Jai C. Galliott, Friederike Eyssel, Alessandro Lanteri
Abstract We introduce the notion of Tolerance for autonomous artificial agents (and its antithetical concept, Intolerance ), motivating its theoretical adoption in the fields of social robotics and human—agent interaction, where it can effectively complement two contiguous, but essentially distinct, constructs— Acceptance and Trust— that are broadly used by researchers. We offer a comprehensive conceptual model of Tolerance, construed as a user’s insusceptibility or resilience to Autonomy Estrangement (i.e., the uncanny sense of isolation and displacement experienced by the humans who believe, for right or wrong reasons, that robots can subvert and/or control their lives). We also refer to Intolerance to indicate the opposite property, that is the user’s susceptibility or proneness to Autonomy Estrangement. Thus, Tolerance and Intolerance are inverse representations of the same phenomenological continuum, with Intolerance increasing when Tolerance decreases and vice versa. While Acceptance and Trust measure how the user’s interaction with a particular robot is satisfying and efficacious, the dyad Tolerance/Intolerance reflects how the user’s attitude is affected by deeply held normative beliefs about robots in general. So defined, a low Tolerance (that is a high Intolerance) is expected to correlate to antagonistic responses toward the prospect of adoption: specifically, Intolerant attitudes predict the kind of anxious and hostile behaviours toward Agents that originate from the concerns that autonomous systems could deeply disrupt the lives of humans (affecting their work cultures, ways of living, systems of values, etc.) or dominate them (making humans redundant, undermining their authority, threatening their uniqueness, etc.). Thus, Negative beliefs and worldviews about Agents are the cause of the Intolerant attitude toward Agents, which predicts Autonomy Estrangement, which in turn correlates to low Adoption Propensity and avoidance and rejection behaviours.
我们介绍了自主人工智能体的容忍概念(及其对立概念,不容忍),激励其在社交机器人和人类智能体交互领域的理论采用,在那里它可以有效地补充两个连续的,但本质上不同的结构-接受和信任-被研究人员广泛使用。我们提供了一个全面的宽容概念模型,将其解释为用户对自主性隔阂的不敏感或恢复力(即,由于正确或错误的原因,相信机器人可以颠覆和/或控制他们的生活的人类所经历的不可思议的孤立和位移感)。我们也用不容忍来表示相反的属性,即用户对自治疏远的敏感性或倾向性。因此,宽容和不宽容是同一现象连续体的逆表示,宽容减少时不宽容增加,反之亦然。虽然接受度和信任度衡量用户与特定机器人的互动是否令人满意和有效,但二分制宽容/不宽容反映了用户的态度如何受到对机器人根深蒂固的规范信念的影响。如此定义,低耐受性(即高耐受性)预计与对采用前景的对抗反应相关:具体来说,不宽容的态度预测了对agent的焦虑和敌对行为,这些行为源于对自治系统可能会严重破坏人类生活(影响他们的工作文化、生活方式、价值体系等)或支配人类(使人类冗余、破坏他们的权威、威胁他们的独特性等)的担忧。因此,对代理人的消极信念和世界观是对代理人的不宽容态度的原因,这预示着自主性隔阂,自主性隔阂反过来又与低采纳倾向和回避和拒绝行为相关。
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引用次数: 0
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International Journal of Social Robotics
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