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Designing Robots for Marketplace Success: A Case Study with Technology for Behavior and Habit Change 为市场成功设计机器人:行为和习惯改变技术案例研究
IF 4.7 2区 计算机科学 Q2 ROBOTICS Pub Date : 2024-01-19 DOI: 10.1007/s12369-023-01093-y
Natasha Randall, Selma Šabanović

This research seeks to identify the factors that affect people’s decision to purchase, or to not purchase, social robots for their homes. To this aim, we focus on a specific technological use case: behavior and habit change. As consumer behavior research suggests that preferred designs and price sensitivity will vary between those who are technology early adopters and those who are mainstream adopters, we look at how self-classification influences the aforementioned areas. To this end, we interview 18 individuals to identify behavioral change goals and note reactions to three videos of technology for habit change. In addition to assessing willingness-to-pay (WTP) by using established methods in market research, holistic product design cards are also created to aid this process and to support user design. Additionally, we compare how people’s purchase-based designs differ from their ideal designs. We find that although early adopters prefer domestic robots to be human-like in form and behavior, they exhibit significant downgrading, especially to a more device-like form, due to price. Alternatively, we find that those in the mainstream prefer technology that is not human-like in form or behavior, and that privacy concerns and a desire for control have significant impacts on their designs.

本研究旨在找出影响人们决定购买或不购买家庭社交机器人的因素。为此,我们将重点放在一个特定的技术使用案例上:行为和习惯的改变。消费者行为研究表明,技术早期采用者和主流采用者对首选设计和价格的敏感度会有所不同,因此我们研究了自我分类对上述领域的影响。为此,我们采访了 18 个人,以确定行为改变的目标,并记录他们对三段改变习惯的技术视频的反应。除了使用市场调研的既定方法评估支付意愿(WTP)外,我们还制作了整体产品设计卡,以帮助这一过程并支持用户设计。此外,我们还比较了人们基于购买的设计与其理想设计之间的差异。我们发现,虽然早期使用者更喜欢家用机器人在外形和行为上与人类相似,但由于价格原因,他们会对家用机器人进行大幅降级,尤其是降级到更像设备的外形。另外,我们还发现,主流人群更喜欢在外形和行为上都不像人类的技术,而隐私问题和控制欲望对他们的设计有重大影响。
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引用次数: 0
Immersive Commodity Telepresence with the AVATRINA Robot Avatar 利用 AVATRINA 机器人头像实现身临其境的商品远程呈现
IF 4.7 2区 计算机科学 Q2 ROBOTICS Pub Date : 2024-01-14 DOI: 10.1007/s12369-023-01090-1
Joao Marcos Correia Marques, Patrick Naughton, Jing-Chen Peng, Yifan Zhu, James Seungbum Nam, Qianxi Kong, Xuanpu Zhang, Aman Penmetcha, Ruifan Ji, Nairen Fu, Vignesh Ravibaskar, Ryan Yan, Neil Malhotra, Kris Hauser

Immersive robotic avatars have the potential to aid and replace humans in a variety of applications such as telemedicine and search-and-rescue operations, reducing the need for travel and the risk to people working in dangerous environments. Many challenges, such as kinematic differences between people and robots, reduced perceptual feedback, and communication latency, currently limit how well robot avatars can achieve full immersion. This paper presents AVATRINA, a teleoperated robot designed to address some of these concerns and maximize the operator’s capabilities while using a commodity light-weight human–machine interface. Team AVATRINA took 4th place at the recent $10 million ANA Avatar XPRIZE competition, which required contestants to design avatar systems that could be controlled by novice operators to complete various manipulation, navigation, and social interaction tasks. This paper details the components of AVATRINA and the design process that contributed to our success at the competition. We highlight a novel study on one of these components, namely the effects of baseline-interpupillary distance matching and head mobility for immersive stereo vision and hand-eye coordination.

身临其境的机器人化身有可能在远程医疗和搜救行动等各种应用中辅助和替代人类,减少人们在危险环境中工作的旅行需求和风险。目前,人与机器人之间的运动学差异、感知反馈减少以及通信延迟等诸多挑战限制了机器人化身实现完全沉浸式体验的可能性。本文介绍的 AVATRINA 是一种远程操作机器人,旨在解决其中的一些问题,并最大限度地提高操作员的能力,同时使用商品化的轻量级人机界面。AVATRINA 团队在最近价值 1000 万美元的 ANA Avatar XPRIZE 竞赛中获得了第四名,该竞赛要求参赛者设计出可由新手操作员控制的化身系统,以完成各种操纵、导航和社交互动任务。本文详细介绍了 AVATRINA 的组成部分和设计过程,这为我们在比赛中取得成功做出了贡献。我们重点介绍了对其中一个组成部分的新颖研究,即基线-瞳间距离匹配和头部移动对沉浸式立体视觉和手眼协调的影响。
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引用次数: 0
The Effects of Robot Managers’ Reward-Punishment Behaviours on Human–Robot Trust and Job Performance 机器人管理者的奖惩行为对人机信任和工作绩效的影响
IF 4.7 2区 计算机科学 Q2 ROBOTICS Pub Date : 2024-01-10 DOI: 10.1007/s12369-023-01091-0
Na Chen, Jiajia Cao, Xueyan Hu

In a human–robot team, robots may play a manager, helping to maintain the behavioural norms of its team. Robots as managers have the power to reward and punish. Currently, a small number of previous relevant studies have mainly focused on the impact of robot punishment behaviour on human beings, but managers without reward behaviour have difficulty gaining the trust of members. Therefore, this study investigates the effects of robot managers' reward and punishment behaviours on human–robot trust and job performance and explores the mediating effect of emotion and the moderating effect of group relations. The study recruited 76 participants using a 2 (independent variable robot managers' reward and punishment behaviours: reward behaviour, punishment behaviour) × 2 (moderator variable human–robot group relations: ingroup and outgroup) experimental design, and each participant and a robot manager worked together to complete the task of sorting items. It was found that the robot managers' reward-punishment behaviours have an impact on human emotions. Emotions play a mediating role in the effect of robot managers' reward-punishment behaviours on human trust but do not play a mediating role in the effect on job performance. The human–robot group relation plays a moderating role in the effects of emotions on human–robot trust. The research results help more preferably understand the interaction mechanism of the human–robot team and more preferably serve the management and cooperation of the human–robot team by appropriately adjusting the robot managers' reward and punishment behaviours in the human–robot team and the human–robot group relation.

在人类-机器人团队中,机器人可以扮演管理者的角色,帮助维持团队的行为规范。作为管理者的机器人拥有奖励和惩罚的权力。目前,以往的少量相关研究主要关注机器人惩罚行为对人类的影响,但没有奖励行为的管理者很难获得成员的信任。因此,本研究调查了机器人管理者的奖惩行为对人类-机器人信任和工作绩效的影响,并探讨了情感的中介效应和群体关系的调节效应。研究采用2(自变量机器人管理者的奖惩行为:奖励行为、惩罚行为)×2(调节变量人-机器人群体关系:内群和外群)的实验设计,招募了76名参与者,每位参与者和一名机器人管理者共同完成物品分类任务。实验发现,机器人管理者的奖惩行为会对人类的情绪产生影响。情绪在机器人管理者的奖惩行为对人类信任的影响中起中介作用,但在对工作绩效的影响中没有中介作用。人与机器人的群体关系在情绪对人与机器人信任的影响中起调节作用。研究结果有助于更好地理解人机团队的互动机制,并通过适当调整机器人管理者在人机团队和人机群体关系中的奖惩行为,更好地服务于人机团队的管理与合作。
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引用次数: 0
When is Human–Robot Joint Agency Effective? The Case of Cooperative Reaction Games 人机联合代理何时有效?合作反应游戏案例
IF 4.7 2区 计算机科学 Q2 ROBOTICS Pub Date : 2024-01-06 DOI: 10.1007/s12369-023-01089-8
Artem S. Yashin, Anastasiya N. Stolyarova, Eugeni V. Melnichuk, Nikita A. Arinkin, Anna A. Zinina, Darisy G. Zhao, Artemiy A. Kotov

Here, using a cooperative reaction game, we compared human interaction with an anthropomorphic robot and a computer program. The assistant (either the robot or the program) took over half of the tasks that the participant faced in the game. In half of the game sessions, the assistant reacted slowly, and in the other half, it reacted faster than naive participants. Together with the fast-paced robot, participants scored significantly more points, than with the fast-paced program. This difference was made by the players, as there was no difference in performance between the robot and the program. In addition, human reaction time varied with the pace of the robot, but not the program. We believe that the participants played better with the robot and adopted its pace because they perceived it as a real co-agent. According to the survey, the participants preferred to play with the robot. Together, these results suggest promising prospects for joint human–robot agency and the use of anthropomorphic robots.

在这里,我们利用合作反应游戏,比较了人类与拟人机器人和计算机程序之间的互动。助手(机器人或程序)接管了参与者在游戏中面临的一半任务。在一半的游戏环节中,助手的反应速度较慢,而在另一半游戏环节中,助手的反应速度要快于天真的参与者。在快节奏机器人的配合下,参与者的得分明显高于快节奏程序。这种差异是由参与者造成的,因为机器人和程序之间的表现没有差异。此外,人类的反应时间随机器人的节奏而变化,但与程序无关。我们认为,参与者与机器人玩得更好并采用其节奏,是因为他们将机器人视为真正的合作代理。根据调查,参与者更喜欢与机器人一起玩。总之,这些结果表明,人机联合代理和拟人机器人的使用前景广阔。
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引用次数: 0
Does Cultural Robotics Need Culture? Conceptual Fragmentation and the Problems of Merging Culture with Robot Design 文化机器人需要文化吗?概念割裂与文化与机器人设计的融合问题
IF 4.7 2区 计算机科学 Q2 ROBOTICS Pub Date : 2023-12-29 DOI: 10.1007/s12369-023-01085-y

Abstract

Increasingly, roboticists have to pay attention to cultural norms and expectations. But roboticists have generally worked with a relatively narrow understanding of culture, based on nationality. This contrasts with the rich and diverse understandings of culture from disciplines as diverse as sociology, philosophy, and anthropology. Here we draw on the philosophy of science literature on scientific terminology to argue that culture is a conceptually fragmented concept: the concept has no unified definition, and alternative definitions of culture are useful for different areas within robotics. We argue that this has important implications for robotics. We consider two possible reactions to this situation. One claims that, despite the lack of a unified definition, the concept of culture still fulfils useful roles within robotics, and ought to be preserved. The other argues that the problems with the concept are so great that the concept ought to be eliminated from discussions in robotics. We argue in favour of the former option.

摘要 机器人专家越来越需要关注文化规范和期望。但是,机器人学家通常对文化的理解相对狭隘,以国籍为基础。这与社会学、哲学和人类学等不同学科对文化丰富多样的理解形成了鲜明对比。在此,我们借鉴科学术语方面的科学哲学文献,认为文化是一个概念上支离破碎的概念:这一概念没有统一的定义,文化的其他定义对机器人技术的不同领域都很有用。我们认为,这对机器人学有着重要影响。对于这种情况,我们考虑了两种可能的反应。一种观点认为,尽管缺乏统一的定义,但文化概念在机器人学中仍然发挥着有用的作用,因此应该保留。另一种观点则认为,文化概念存在的问题非常严重,因此应该将其从机器人学的讨论中剔除。我们支持前一种观点。
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引用次数: 0
Observing the Interaction between a Socially-Assistive Robot and Residents in a Nursing Home 观察社交辅助机器人与养老院居民之间的互动
IF 4.7 2区 计算机科学 Q2 ROBOTICS Pub Date : 2023-12-29 DOI: 10.1007/s12369-023-01088-9

Abstract

Due to demographic change and transformations in domestic structures as well as working environments, the need for formal care continues to increase. This process leads to a significantly greater number of care workers that will be needed in the future. Concurrently, the demands on caregivers concerning the amount of care and quality of care are increasing. Socially-assistive robots (SARs) are a promising resource in this regard. At the same time, research that directly addresses the target group of elderly persons with cognitive impairments is underrepresented. This study reports observations regarding the interaction between a SAR and elderly people with cognitive impairments. Seven observational and behavioural measures were conducted during the interaction between residents of a nursing home and the SAR named “James”. Twelve participants from two residential homes took part in the study. Data were analysed by using content analysis and interpreted along a technology acceptance model. Verbal comments and observable emotions of the SAR were predominantly positive, only a few participants reacted negatively to the SAR “James”. There was also hardly any shyness to touch the robot. The participants made eye contact and responded adequately to the robot’s requests. Tasks which were set by the SAR in group settings led to a higher communication between the participants than tasks in single-user settings. The mainly upbeat emotions and interaction with the SAR indicates a positive attitude towards the system. Long-term studies are needed to investigate the sustainability of robot acceptance.

摘要 由于人口结构的变化和家庭结构以及工作环境的转变,对正规护理的需求不断增加。这一过程导致未来需要的护理人员数量大幅增加。与此同时,对护理人员在护理数量和质量方面的要求也在不断提高。在这方面,社交辅助机器人(SAR)是一种很有前景的资源。与此同时,直接针对有认知障碍的老年人这一目标群体的研究还很少。本研究报告观察了社交机器人与有认知障碍的老年人之间的互动。在一家养老院的住户与名为 "詹姆斯 "的特勤人员互动过程中,进行了七项观察和行为测量。来自两家养老院的 12 名参与者参与了研究。研究采用内容分析法对数据进行分析,并根据技术接受模型对数据进行解释。对智能辅助器的口头评价和可观察到的情绪主要是正面的,只有少数参与者对智能辅助器 "詹姆斯 "有负面反应。几乎没有人对触摸机器人感到害羞。参与者与机器人进行眼神交流,并对机器人的要求做出适当回应。与单用户环境下的任务相比,在小组环境下由 SAR 设定的任务能促进参与者之间的交流。受试者主要表现出乐观的情绪,并与 SAR 互动,这表明他们对该系统持积极态度。需要进行长期研究,以了解机器人接受程度的可持续性。
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引用次数: 0
Robot-Mediated Nudges for Workplace Health: Not a One-Size-Fits-All Modeling Problem 以机器人为媒介的工作场所健康指导:并非 "一刀切 "的建模问题
IF 4.7 2区 计算机科学 Q2 ROBOTICS Pub Date : 2023-12-26 DOI: 10.1007/s12369-023-01086-x
Rhian C. Preston, Kenna Dinsdale, Madison R. Shippy, Naomi T. Fitter

Prolonged sedentary behavior in the vast population of office and remote workers leads to increased cardiovascular and musculoskeletal health challenges, and existing solutions for encouraging breaks are either costly health coaches or notification systems that are easily ignored. A socially assistive robot (SAR) for promoting healthy workplace practices could provide the physical presence of a health coach along with the scalability of a notification system. To investigate the impact of such a system, we implemented a SAR as an alternative break-taking support solution and examined its impact on individual users’ break-taking habits over relatively long-term deployments. We conducted an initial two-month-long study (N = 7) to begin to understand the robot’s influence beyond the point of novelty, and we followed up with a week-long data collection (N = 14) to augment the dataset size. The resulting data was used to inform a robot behavior model and formulate possible methods of personalizing robot behaviors. We found that uninterrupted sitting time tended to decrease with our SAR intervention. During model formulation, we found participant responsiveness to the break-taking prompts could be classified into three archetypes and that archetype-specific adjustments to the general model led to improved system success. These results indicate that break-taking prompts are not a one-size-fits-all problem, and that even a small dataset can support model personalization for improving the success of assistive robotic systems.

广大办公室和远程工作者长期久坐不动会导致心血管和肌肉骨骼健康问题日益严重,而现有的鼓励休息的解决方案要么是昂贵的健康指导员,要么是容易被忽视的通知系统。用于促进工作场所健康行为的社交辅助机器人(SAR)可以提供健康指导员的实际存在以及通知系统的可扩展性。为了研究这种系统的影响,我们将社交辅助机器人作为一种替代性休息支持解决方案,并在相对长期的部署过程中研究了它对个人用户休息习惯的影响。我们首先进行了为期两个月的研究(N = 7),以了解机器人在新奇感之外的影响,随后又进行了为期一周的数据收集(N = 14),以扩大数据集的规模。我们利用收集到的数据建立了机器人行为模型,并制定了个性化机器人行为的可行方法。我们发现,在我们的 SAR 干预措施下,不间断坐着的时间往往会减少。在建立模型的过程中,我们发现参与者对休息提示的反应可分为三种原型,对一般模型进行特定原型调整可提高系统成功率。这些结果表明,断食提示并不是一个放之四海而皆准的问题,即使是小规模的数据集也能支持模型个性化,从而提高辅助机器人系统的成功率。
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引用次数: 0
Robot Feedback Design for Response Delay 针对响应延迟的机器人反馈设计
IF 4.7 2区 计算机科学 Q2 ROBOTICS Pub Date : 2023-12-22 DOI: 10.1007/s12369-023-01068-z
Dahyun Kang, Changjoo Nam, Sonya S. Kwak
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引用次数: 0
Differential Outcomes Training of Visuospatial Memory: A Gamified Approach Using a Socially Assistive Robot 视觉空间记忆的差异结果训练:使用社交辅助机器人的游戏化方法
IF 4.7 2区 计算机科学 Q2 ROBOTICS Pub Date : 2023-12-22 DOI: 10.1007/s12369-023-01083-0
Alva Markelius, Sofia Sjöberg, Martin Bergström, Bahram Salamat Ravandi, Ana B. Vivas, Imran Khan, Robert Lowe
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引用次数: 1
‘How Would you Score Yourself?’: The Effect of Self-assessment Strategy Through Robots on Children’s Motivation and Performance in Piano Practice 你会如何给自己打分?通过机器人进行自我评估的策略对儿童练琴动机和表现的影响
IF 4.7 2区 计算机科学 Q2 ROBOTICS Pub Date : 2023-12-20 DOI: 10.1007/s12369-023-01080-3
Heqiu Song, Konstantinos Tsiakas, Jaap Ham, Panos Markopoulos, Emilia I. Barakova

This research examines how to design social robots to support self-regulated learning skills for piano practice. More specifically, a social robot is used to provide feedback to children and initiate self-assessment. To assess the impact of this approach on children’s motivation and performance, we conducted an experiment in a music school where 50 children practiced with both a self-assessment and a non-evaluative robot. Results showed that when the children interacted with the self-assessment robot they had higher motivation and better performance than when they interacted with the non-evaluative robot. Furthermore, interaction effects were found between the robot conditions, the children’s learning stages, and their gender regarding their motivation and rhythm performance. Overall, the study demonstrates a positive influence of robot-initiated self-assessment on children’s musical instrument practice and provided insights for personalized child-robot interaction design.

本研究探讨了如何设计社交机器人来支持钢琴练习的自我调节学习技能。更具体地说,我们使用社交机器人为儿童提供反馈并启动自我评估。为了评估这种方法对儿童学习动机和学习成绩的影响,我们在一所音乐学校进行了一项实验,让 50 名儿童同时使用自我评估机器人和非评估机器人进行练习。结果表明,当孩子们与自我评估机器人互动时,他们比与非评估机器人互动时有更高的积极性和更好的表现。此外,研究还发现,机器人条件、儿童的学习阶段和性别对他们的学习动机和节奏表现有交互影响。总之,这项研究证明了机器人发起的自我评估对儿童乐器练习的积极影响,并为个性化的儿童与机器人互动设计提供了启示。
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引用次数: 0
期刊
International Journal of Social Robotics
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