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Pengaruh Brand Image dan Kualitas Produk Terhadap Kepuasan Pelanggan di Nibras House Maxi Jombang 品牌形象和产品质量对Nibras House Maxi Jombang客户满意度的影响
Pub Date : 2023-09-25 DOI: 10.59024/jise.v1i4.336
Icha Salsabila, None Lilis Sugi Rahayu Ningsih
Penelitian ini bertujuan untuk mengetahui pengaruh brand image dan kualitas produk terhadap kepuasan pelanggan di Nibras House Maxi Jombang. Penelitian ini berfokus pada Member di Nibras House Maxi Jombang. Metode yang digunakan pada penelitian ini adalah metode kuantitatif dan jumlah sampel yang digunakan sebanyak 92 responden dengan menggunakan teknik pengambilan probability sampling. Teknik pengambilan data menggunakan Kuisioner. Uji hipotesis menggunakan uji t, uji F, dan uji R². Hasil penelitian ini menunjukkan bahwa (1) Brand image berpengaruh positif dan signifikan terhadap kepuasan pelanggan di Nibras House Maxi Jombang. (2) Kualitas produk berpengaruh positif dan signifikan terhadap kepuasan pelanggan di Nibras House Maxi Jombang. (3) Brand image dan kualitas produk berpengaruh positif dan signifikan terhadap kepuasan pelanggan di Nibras House Maxi Jombang. Kata Kunci: Brand image, Kualitas produk, Kepuasan pelanggan.
本研究旨在探讨品牌形象和产品质量对Nibras House Maxi Jombang客户满意度的影响。这项研究集中在Nibras House Maxi Jombang的会员身上。本研究采用的方法是定量方法和样本数量,共有92名受访者采用概率采样技术。数据检索技术采用问卷调查。假设使用测试测试测试t, F, R²。这项研究的结果表明(1)品牌形象对Nibras House Maxi Jombang的客户满意度有积极而重要的影响。产品质量对Nibras House Maxi Jombang的客户满意度有积极而重要的影响。(3)品牌形象和产品质量对Nibras House Maxi Jombang的客户满意度有积极和显著的影响。& # x0D;关键词:品牌形象,产品质量,客户满意度。
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 Kata Kunci: Brand image, Kualitas produk, Kepuasan pelanggan.","PeriodicalId":14770,"journal":{"name":"JEMBATAN (Jurnal Ekonomi, Manajemen, Bisnis, Auditing, dan Akuntansi)","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135817496","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
PENGARUH KUALITAS PRODUK DAN PERSONAL SELLING TERHADAP KEPUTUSAN PEMBELIAN PRODUK SALAM DI TOKO GEMA FROZEN JOMBANG 产品质量和个人销售对冷冻乔附近一家萨拉姆产品购买决定的影响
Pub Date : 2023-09-25 DOI: 10.59024/jise.v1i4.328
Mira Dzurrotun Nasikhah, None Lilis Sugi Rahayu Ningsih
Efforts to create consumer purchasing decisions, the company improves product quality and personal selling so that consumers feel satisfied in using the product and create interest in frozen food products Greetings. Gema Frozen Jombang Store implements product quality by maintaining product resilience and implementing personal selling by interacting directly with consumers. This research aims to determine the effect of Product Quality on Purchase Decisions at Gema Frozen Jombang Stores. This research focuses on consumers at Gema Frozen Jombang stores. The method used in this study is a quantitative research method and the number of samples used is 40 consumers using nonprobability sampling technique. Data collection techniques using a questionnaire. data analysis technique used is descriptive statistics, data quality test, classic assumption test, hypothesis testing and multiple linear regression analysis. Thei results of this study indicate that (1) Product quality has a positive and significant effect on purchasing decisions at Gema Frozen Jombang Stores. (2) Personal Selling has a positive and significant effect on purchasing decisions at Gema Frozen Jombang Stores. (3) Product Quality and Personal Selling have a simultaneous effect on purchasing decisions at Gema Frozen Jombang Stores.
努力创造消费者的购买决策,公司提高产品质量和个人销售,使消费者在使用产品时感到满意,并创造对冷冻食品产品的兴趣问候。Gema冷冻钟邦店通过保持产品弹性来实现产品质量,通过与消费者直接互动来实现个人销售。本研究旨在确定产品质量对Gema冷冻钟邦商店购买决策的影响。这项研究的重点是Gema冷冻钟邦店的消费者。本研究采用的方法是定量研究方法,使用的样本数量为40个消费者,采用非概率抽样技术。使用问卷调查的数据收集技术。数据分析使用的技术是描述性统计、数据质量检验、经典假设检验、假设检验和多元线性回归分析。 他们的研究结果表明:(1)产品质量对Gema冷冻钟邦店的购买决策有显著的正向影响。(2)个人销售对Gema Frozen Jombang门店的购买决策有正向显著的影响。(3)产品质量和个人销售同时影响Gema Frozen Jombang门店的购买决策。
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 Thei results of this study indicate that (1) Product quality has a positive and significant effect on purchasing decisions at Gema Frozen Jombang Stores. (2) Personal Selling has a positive and significant effect on purchasing decisions at Gema Frozen Jombang Stores. (3) Product Quality and Personal Selling have a simultaneous effect on purchasing decisions at Gema Frozen Jombang Stores.","PeriodicalId":14770,"journal":{"name":"JEMBATAN (Jurnal Ekonomi, Manajemen, Bisnis, Auditing, dan Akuntansi)","volume":"70 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135817773","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
ANALISIS IMPLEMENTASI AKAD IJARAH PADA MOTOR ELECTRIC PERUSAHAAN GRAB DI KOTA MEDAN 阿卡德的执行分析掠夺了棉兰市GRAB电机电力公司的工作
Pub Date : 2023-09-25 DOI: 10.59024/jise.v1i4.301
None Hendra Setiawan, None Rahmad Daim Harahap, None Jamilah Ramadhan, None Lismayanti, None Puja My Lofenda, None Rehulina Zuhra Ginting
This study aims to analyze the ijarah system implemented by GrabBike drivers in Medan City related to the electric motorcycles used in their services. The research method used is a qualitative method conducted by direct observation, interviews with Grab drivers, and analysis of related documents. In Islam this economic system is referred to as ijarah, which means a contract of transfer of use rights to goods or services, through the payment of rent wages, without being followed by the transfer of ownership (ownership milkiyyah) of the goods themselves. The results showed that Grab has used the ijarah al-a'yan (muthlaqah) system as a rental method. In this ijarah system, the company rents electric motorbikes to drivers with a daily rental fee of Rp50,000.
本研究旨在分析棉兰市GrabBike司机实施的ijarah系统与他们服务中使用的电动摩托车相关。研究方法采用直接观察、访谈Grab司机、分析相关文献的定性方法。在伊斯兰教中,这种经济制度被称为ijarah,这意味着通过支付租金工资转让货物或服务使用权的合同,而不需要转移货物本身的所有权(所有权milkiyyah)。结果显示,Grab使用了ijarah al-a'yan (muthlaqah)系统作为租赁方法。在这个ijarah系统中,该公司向司机出租电动摩托车,每天的租金为50,000印尼盾。
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引用次数: 0
Pengaruh Kualitas Produk Dan Nilai Pelanggan Terhadap Kepuasan Pelanggan di PT. Garuda Media Telematika Desa Kebondalem Kec. Bareng 客户产品质量和价值对村Kec. Garuda Media遥测的客户满意度的影响。在一起
Pub Date : 2023-09-25 DOI: 10.59024/jise.v1i4.330
Lina Ati Nurmaulida, None Lilis Sugi Rahayu Ningsih
The decision to subscribe to the internet network at PT. Garuda Media Telematics, consumers consider product quality and ratings to get satisfaction. The company uses a cable network system (Fiber Optic) which has a speed compared to ordinary cable, which means that it can transfer data at high speed and the cost of installation and operation is relatively low. The method used in this study is a quantitative research method. The population used was 100 respondents, then the number of samples used in this study were 80 customers in 1 hamlet area using nonprobability sampling technique. The collection of data used in this research are observation, interviews, documentation, and questionnaires. Data analysis techniques using data quality test, classic assumption test, multiple linear regression analysis and hypothesis testing. The results of this study indicate that: (1) Product quality has no positive and significant effect on customer satisfaction at PT. Garuda Media Telematics Kec. With. (2) Customer Value indicates a positive and significant influence on customer satisfaction at PT. Garuda Media Telematics Kec. With. (3) Product Quality and Customer Value indicate that simultaneously have a positive and significant effect on customer satisfaction PT. Garuda Media Telematics Kec. Bareng. Keywords: Product Quality, Customer Value, and Customer Satisfaction
决定订阅PT. Garuda Media Telematics的互联网网络,消费者考虑产品质量和收视率来获得满意。该公司使用的电缆网络系统(Fiber Optic)与普通电缆相比速度更快,这意味着它可以高速传输数据,并且安装和运营成本相对较低。本研究采用的方法是定量研究方法。本研究采用非概率抽样技术,以100名调查对象为样本,选取1个村庄地区的80名顾客作为样本。本研究采用观察法、访谈法、文献法和问卷法收集数据。使用数据质量检验、经典假设检验、多元线性回归分析和假设检验的数据分析技术。 本研究结果显示:(1)产品品质对鹰航传媒资讯科技有限公司顾客满意度无显著正向影响。与。(2)顾客价值对鹰航传媒远程信息服务有限公司顾客满意度有显著的正向影响。与。(3)产品质量和顾客价值同时对顾客满意度有显著的正向影响。Bareng强生# x0D;& # x0D;关键词:产品质量,顾客价值,顾客满意
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 The results of this study indicate that: (1) Product quality has no positive and significant effect on customer satisfaction at PT. Garuda Media Telematics Kec. With. (2) Customer Value indicates a positive and significant influence on customer satisfaction at PT. Garuda Media Telematics Kec. With. (3) Product Quality and Customer Value indicate that simultaneously have a positive and significant effect on customer satisfaction PT. Garuda Media Telematics Kec. Bareng.
 
 Keywords: Product Quality, Customer Value, and Customer Satisfaction","PeriodicalId":14770,"journal":{"name":"JEMBATAN (Jurnal Ekonomi, Manajemen, Bisnis, Auditing, dan Akuntansi)","volume":"26 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135817494","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
PENGARUH PROMOSI DAN PERSEPSI HARGA TERHADAP KEPUTUSAN PEMBELIAN PADA DAPUR DEWI KAHYANGAN JOMBANG 促销和价格观念对女神KAHYANGAN JOMBANG厨房购买决定的影响
Pub Date : 2023-09-25 DOI: 10.59024/jise.v1i4.357
None Putri Mulya Agustinah, None Winaika Irawati
This research is to find out how the influence of promotion and price perceptions on purchasing decisions at Dewi Kahyangan Jombang Kitchen. Dewi Kahyangan Kitchen (DK Kitchen) Jombang is a restaurant located in Jombang district, East Java. In addition to serving a number of home cooking menus which can be said to be a general menu, Dewi Kahyangan Jombang Kitchen also serves various menus of processed chicken, duck and seafood which are very suitable to be enjoyed with familyyy, friends and co-workers. All data in this study were obtained from observations, interviews, and distributing questionnaires to direct consumers. This study uses a type of quantitative research using multiple linear regression analysis. The number of samples used is as many as 50 respondents who make transactions/payments at Dewi Kahyangan Jombang's Kitchen with the non-probability sampling method using saturated sampling techniques. Data analysis techniques used validity and reliability tests, classical assumption tests, multiple linear regression analysis, and hypothesis testing. The results of the analysis show that 1.) promotion has an effect on purchasing decisions. 2.) price perception has a positive and significant effect on purchasing decisions. 3.) Promotion and perceived price together (simultaneously) influence purchasing decisions at Dewi Kahyangan Jombang Kitchen
本研究是为了找出促销和价格感知对Dewi Kahyangan Jombang Kitchen的购买决策的影响。Dewi Kahyangan Kitchen (DK Kitchen) Jombang是一家位于东爪哇Jombang区的餐厅。Dewi Kahyangan Jombang Kitchen除了提供一些可以称为一般菜单的家庭烹饪菜单外,还提供各种加工过的鸡肉,鸭肉和海鲜菜单,非常适合与家人,朋友和同事一起享用。本研究的所有资料均来自观察、访谈及直接消费者问卷调查。本研究采用多元线性回归分析的定量研究方法。使用的样本数量多达50名受访者,他们在Dewi Kahyangan Jombang的厨房使用饱和抽样技术的非概率抽样方法进行交易/支付。数据分析技术使用了效度和信度检验、经典假设检验、多元线性回归分析和假设检验。分析结果表明:1.促销对购买决策有影响。2)价格感知对购买决策有显著的正向影响。3.) 促销和感知价格一起(同时)影响Dewi Kahyangan Jombang Kitchen的购买决策
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引用次数: 0
Pengaruh Bauran pemasaran terhadap keputusan pembelian hijab pada CV Zam Zam Candimulyo Jombang 营销组合对 CV Zam Zam Candimulyo Jombang 购买头巾决策的影响
Pub Date : 2023-09-25 DOI: 10.59024/jise.v1i4.360
Ahmad Rowaib Ramadani, None Rohmad Prio Santoso
This study aims to determine the influence of marketing mix on purchasing decisions. This research took the object of CV Zam Zam Candimulyo jombang. The type of research used is quantitative research, the population in this study is customers who buy or order hijab at CV Zam Zam Candimulyo jombang which ranges from 150 people per month with a sample of 60 people. The results showed (1) the influence of the product has a partial influence on the decision to purchase hijab on CV Zam Zam Candimulyojombang (2) the influence of price has a partial effect on the decision to purchase hijab on CV Zam Zam Candimulyo jombang (3) the influence of place has a partial influence on the decision to buy hijab on CV Zam Zam Candimulyo Jombang (4) the influence of promotion has a partial influence on the decision to purchase hijab on CV Zam Zam Candimulyo Jombang (5) the influence of the marketing mix has a simultaneous and significant influence on the decision to purchase hijab on CV Zam Zam Candimulyo Jombang.
& # x0D;本研究旨在确定营销组合对购买决策的影响。本研究以CV赞赞念珠菌钟邦为研究对象。使用的研究类型是定量研究,本研究的人群是在CV Zam Zam Candimulyo jombang购买或订购头巾的顾客,每月150人,样本为60人。结果显示:(1)产品有部分的影响影响购买决定头巾在简历祖阿曼祖阿曼Candimulyojombang(2)价格的影响部分影响购买决定头巾在简历祖阿曼祖阿曼Candimulyo jombang的影响(3)地方部分影响决定购买面纱简历祖阿曼祖阿曼Candimulyo jombang(4)促销的影响有部分影响购买决定头巾简历祖阿曼祖阿曼Candimulyo jombang (5)营销组合的影响对CV Zam Zam Candimulyo Jombang的头巾购买决策具有同步且显著的影响。
{"title":"Pengaruh Bauran pemasaran terhadap keputusan pembelian hijab pada CV Zam Zam Candimulyo Jombang","authors":"Ahmad Rowaib Ramadani, None Rohmad Prio Santoso","doi":"10.59024/jise.v1i4.360","DOIUrl":"https://doi.org/10.59024/jise.v1i4.360","url":null,"abstract":"
 This study aims to determine the influence of marketing mix on purchasing decisions. This research took the object of CV Zam Zam Candimulyo jombang. The type of research used is quantitative research, the population in this study is customers who buy or order hijab at CV Zam Zam Candimulyo jombang which ranges from 150 people per month with a sample of 60 people. The results showed (1) the influence of the product has a partial influence on the decision to purchase hijab on CV Zam Zam Candimulyojombang (2) the influence of price has a partial effect on the decision to purchase hijab on CV Zam Zam Candimulyo jombang (3) the influence of place has a partial influence on the decision to buy hijab on CV Zam Zam Candimulyo Jombang (4) the influence of promotion has a partial influence on the decision to purchase hijab on CV Zam Zam Candimulyo Jombang (5) the influence of the marketing mix has a simultaneous and significant influence on the decision to purchase hijab on CV Zam Zam Candimulyo Jombang.
","PeriodicalId":14770,"journal":{"name":"JEMBATAN (Jurnal Ekonomi, Manajemen, Bisnis, Auditing, dan Akuntansi)","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135817343","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
MANAJEMEN KESISWAAN DALAM PENINGKATAN POTENSI SISWA MELALUI EKSTRAKULIKULER SMA A. WAHID HASYIM TEBUIRENG JOMBANG 学生资源管理通过A.瓦希德·哈希姆·穆特伦格·琼邦高中课外活动增加学生潜力
Pub Date : 2023-09-25 DOI: 10.59024/jise.v1i4.325
None Irmanisa, None Lukman Hakim
Student management is an arrangement or regulation of all activities related to students from entry to graduation. Student management aims to increase the effectiveness and efficiency of school services so that the knowledge, skills and attitudes of students develop through the channeling of aspirations, hopes and fulfillment of needs. One of the student management services is extracurricular activities, namely curricular activities carried out by students outside of class hours. This activity aims to develop and actualize the potential of students optimally, strengthen the personality of students to avoid negative influences, and prepare students to become citizens who are noble, democratic, respect human rights in order to create civil society. This research includes field research using a qualitative approach. In data collection. The author uses interview, observation, and documentary methods, and data analysis techniques use triangulation techniques, diligent and objective observation, and peer checking through discussion. The results showed: (1) Student Management at SMA A. Wahid Hasyim Tebuireng Jombang was carried out as much as possible to facilitate and serve students so that they could produce students who were in accordance with educational goals and in accordance with what was expected by their environment; 2. Developing the potential of students is carried out by providing space for potential development and facilities for students to develop hard-skills and soft-skills through extracurricular activities: 3. Extracurricular activities are integrated with the curriculum of the education unit and are managed specifically by the student affairs department in collaboration with curriculum field. Planning begins with mapping students' abilities and interests, recruiting new extracurricular members, compiling a program for one semester; implementation includes routine training, participation in competitions, and documentation of competition results; Supervision is carried out in the absence of members and trainers, monthly evaluations, reports and assessments every semester
学生管理是对与学生有关的从入学到毕业的所有活动的安排或规定。学生管理的目的是提高学校服务的效益和效率,使学生的知识、技能和态度通过引导他们的愿望、希望和满足他们的需要而得到发展。学生管理服务的一项内容是课外活动,即学生在课外进行的课外活动。这项活动旨在最大限度地开发和实现学生的潜力,加强学生的个性,避免负面影响,使学生成为高尚、民主、尊重人权的公民,以建立公民社会。本研究包括使用定性方法的实地调查。在数据收集方面。作者采用访谈法、观察法、文献法,数据分析技术采用三角法,勤奋客观观察,通过讨论进行同行核查。结果表明:(1)SMA A. Wahid Hasyim Tebuireng Jombang的学生管理尽可能地为学生提供便利和服务,使他们能够培养出符合教育目标和符合环境期望的学生;2. 2 .开发学生潜能,通过课外活动为学生提供发展潜能的空间和培养硬技能和软技能的设施;课外活动与教育单位的课程相结合,由学生事务处与课程领域合作具体管理。计划开始于绘制学生的能力和兴趣,招募新的课外成员,编制一个学期的计划;实施包括日常训练、参加比赛和记录比赛结果;在没有会员和培训师的情况下进行监督,每月进行评估,每学期进行报告和评估
{"title":"MANAJEMEN KESISWAAN DALAM PENINGKATAN POTENSI SISWA MELALUI EKSTRAKULIKULER SMA A. WAHID HASYIM TEBUIRENG JOMBANG","authors":"None Irmanisa, None Lukman Hakim","doi":"10.59024/jise.v1i4.325","DOIUrl":"https://doi.org/10.59024/jise.v1i4.325","url":null,"abstract":"Student management is an arrangement or regulation of all activities related to students from entry to graduation. Student management aims to increase the effectiveness and efficiency of school services so that the knowledge, skills and attitudes of students develop through the channeling of aspirations, hopes and fulfillment of needs. One of the student management services is extracurricular activities, namely curricular activities carried out by students outside of class hours. This activity aims to develop and actualize the potential of students optimally, strengthen the personality of students to avoid negative influences, and prepare students to become citizens who are noble, democratic, respect human rights in order to create civil society. This research includes field research using a qualitative approach. In data collection. The author uses interview, observation, and documentary methods, and data analysis techniques use triangulation techniques, diligent and objective observation, and peer checking through discussion. The results showed: (1) Student Management at SMA A. Wahid Hasyim Tebuireng Jombang was carried out as much as possible to facilitate and serve students so that they could produce students who were in accordance with educational goals and in accordance with what was expected by their environment; 2. Developing the potential of students is carried out by providing space for potential development and facilities for students to develop hard-skills and soft-skills through extracurricular activities: 3. Extracurricular activities are integrated with the curriculum of the education unit and are managed specifically by the student affairs department in collaboration with curriculum field. Planning begins with mapping students' abilities and interests, recruiting new extracurricular members, compiling a program for one semester; implementation includes routine training, participation in competitions, and documentation of competition results; Supervision is carried out in the absence of members and trainers, monthly evaluations, reports and assessments every semester","PeriodicalId":14770,"journal":{"name":"JEMBATAN (Jurnal Ekonomi, Manajemen, Bisnis, Auditing, dan Akuntansi)","volume":"70 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135817628","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Analisis Pengaruh Customer Experience, Customer Value, Dan Ease Of Use Terhadap Pembelian Ulang Melalui Toko Online Di Shopee
Pub Date : 2023-08-23 DOI: 10.54066/jmbe-itb.v1i4.774
Juventius Wahyu Utama
This research is intended to discuss the effect of consumer experience, customer value, and ease of use on repurchasing as the research object for product buyers at the Shopee online store. This study used a sample of 100 respondents, and used an accidental sampling technique, by distributing questionnaires to respondents who had purchased products at the Shopee online store at least 2 times. Analysis of the data used in this study is the validity test, reliability test and linear regression testing with the help of the SPSS 21 program. The results of this study indicate that customer experience, customer value and ease of use have a positive and significant effect on repeat purchases at the Shopee online store.
本研究旨在探讨消费者体验,顾客价值,易用性对再购买的影响作为研究对象,在Shopee网上商店的产品购买者。本研究以100名受访者为样本,采用随机抽样的方法,向在Shopee网上商店购买过至少2次产品的受访者发放问卷。本研究使用的数据分析是效度检验、信度检验和线性回归检验,使用SPSS 21程序。本研究结果表明,顾客体验、顾客价值和易用性对Shopee网上商店的重复购买有显著的正向影响。
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引用次数: 0
PENGARUH ADAPTABILITAS, PENGGUNAAN SOCIAL MEDIA dan LITERASI KEUANGAN TERHADAP KINERJA PEMASARAN UMKM KOTA SINGKAWANG SEKTOR MAKANAN dan MINUMAN 适应性、社会媒体使用和金融素量对食品和饮料市场部UMKM营销性能的影响
Pub Date : 2023-08-15 DOI: 10.56127/jaman.v3i2.872
Ket Cung
The Influence of Adaptability, Use of Social Media, and Financial Literacy on the Marketing Performance of UMKM in Singkawang City in the Food and Beverage Sector MSMEs are among the sectors that have been hit the hardest by the COVID-19 outbreak. There were 37,000 MSMEs that reported that they were affected by the COVID-19 outbreak. As many as 56 percent reported a decrease in sales, 22 percent reported problems with the financing aspect, 15 percent reported problems with the distribution of goods, and 4 percent reported difficulties in obtaining raw materials. This study aims to test and analyze the effect of adaptability on the marketing performance of Singkawang City MSMEs in the food and beverage sector; to test and analyze the effect of using social media on the marketing performance of Singkawang City MSMEs in the food and beverage sector; and to test and analyze the effect of financial literacy on Singkawang City MSME marketing performance in the food and beverage sector.his research is a survey based on data collection methods. Based on the type and analysis of the data, this research includes quantitative research. The sources of data used are primary and secondary data. The population in this study were Singkawang City SMEs engaged in the food and beverage sector, with a sample of 75 respondents. The data analysis technique used is multiple linear regression analysis using SPSS 16.0. The results showed that there was no significant influence between adaptability and the marketing performance of Singkawang City MSMEs in the food and beverage sector. The use of social media and financial literacy has a significant influence on the marketing performance of Singkawang City MSMEs in the food and beverage sector.
适应能力、社交媒体的使用和金融知识对新加坡卡旺市餐饮行业UMKM营销绩效的影响中小微企业是受新冠疫情影响最严重的行业之一。据报告,有3.7万家中小微企业受到新冠疫情的影响。多达56%的人报告销售额下降,22%的人报告融资方面的问题,15%的人报告商品分销方面的问题,4%的人报告难以获得原材料。本研究旨在检验和分析适应力对新加坡港市餐饮中小微企业营销绩效的影响;检验和分析社交媒体对新卡旺市餐饮中小微企业营销绩效的影响;检验和分析金融素养对新加坡卡旺市餐饮行业中小微企业营销绩效的影响。他的研究是一项基于数据收集方法的调查。根据数据的类型和分析,本研究包括定量研究。使用的数据来源是主要和次要数据。本研究的人口是新加坡卡旺市从事食品和饮料行业的中小企业,样本为75人。使用的数据分析技术是多元线性回归分析,使用SPSS 16.0。结果表明,新加坡卡旺市餐饮中小微企业的适应性与营销绩效之间不存在显著影响。社交媒体的使用和金融素养对新加坡卡旺市餐饮行业中小微企业的营销绩效有显著影响。
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引用次数: 0
PENERAPAN METODE THIRD WAVE FRAMEWORK DALAM PENENTUAN PLATFORM MEDIA SOSIAL PROMOSI PARIWISATA KABUPATEN MAROS 第三波框架方法的应用,以确定MAROS区的社交媒体推广平台
Pub Date : 2023-08-01 DOI: 10.26798/manise.v1i2.855
R. Febriyanti
Sektor pariwisata merupakan salah satu sektor yang memiliki keindahan budaya dan alamnya yang membentang karena itulah Indonesia menjadi tujuan wisata baik lokal maupun internasional. Salah satunya adalah Kabupaten Maros yang merupakan daerah tujuan wisata yang mempunyai kawasan strategis pariwisata. Dinas Pariwisata Kabupaten Maros saat ini masih kurang memanfaatkan media sosial sebagai media promosi dalam mendukung agenda pariwisata tahunan dan belum memiliki strategi promosi pariwisatanya untuk pencapaian target wisatawan Kabupaten Maros hingga tahun 2023. Oleh karena itu, diperlukan suatu strategi media sosial dalam mendukung kepariwisataan dalam menyebarkan informasi secara meluas. Metode yang digunakan dalam penelitian adalah Third Wave Framework. Hasil penelitian yaitu dalam mencapai goals Dinas Pariwisata Kabupaten Maros, target promosi media sosial adalah wisatawan umur 17-25 Tahun dengan mempromosikan wisata dengan dengan hasil 48% setuju dan 48% sangat setuju apabila content menampilkan informasi Pemandangan, Biaya, Spot foto, Jarak dan Fasilitas dan dalam bentuk video. Platform yang banyak digunakan oleh wisatawan adalah Instagram dengan 42% setuju dan 52 % sangat setuju, kemudian platform media sosial Tik-tok dengan persentase 51% setuju dan 41% sangat setuju dan yang ketiga adalah platform media sosial facebook dengan persentase 42% setuju dan 39% sangat setuju.Kata Kunci: Pariwisata, Media Sosial, Third Wave Framework, Strategi, Dinas Pariwisata Kabupaten Maros
旅游业是印尼文化和自然之美的一个领域,因此成为地方和国际旅游目的地。马罗斯区是一个战略旅游胜地。Maros摄政旅游业目前还没有利用社交媒体作为一种推广媒体来支持每年的旅游议程,到2023年还没有实现Maros摄政目标的旅游战略。因此,需要一种社交媒体策略来支持广泛的信息传播。第三波框架使用的方法。这项研究的结果是,在实现Maros区的旅游业目标方面,社交媒体的目标是17至25岁的游客,他们推广旅游的目标是48%的人同意,48%的人同意,48%的人同意……许多游客使用的平台是Instagram,有42%的人同意,51%的人完全同意,然后是41%的社交媒体平台平台平台平台,42%的人同意,39%的人完全同意。关键词:旅游业、社交媒体、第三波框架、战略、马洛斯县旅游业
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引用次数: 0
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JEMBATAN (Jurnal Ekonomi, Manajemen, Bisnis, Auditing, dan Akuntansi)
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