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Infection Control Measure Performance in Long-Term Care Hospitals and Their Relationship to Joint Commission Accreditation 长期护理医院的感染控制措施绩效及其与联合委员会评审的关系
IF 2.3 Q1 Nursing Pub Date : 2024-06-01 DOI: 10.1016/j.jcjq.2024.02.005
Stephen P. Schmaltz PhD, MPH, MS (is Senior Biostatistician, Department of Research, The Joint Commission, Oakbrook Terrace, Illinois.), Beth A. Longo DrPH, MSN, RN (is Associate Director, Department of Research, The Joint Commission.), Scott C. Williams PsyD (is Director, Department of Research, The Joint Commission. Please address correspondence to Beth A. Longo)

Background

This study evaluated the relationship between Joint Commission accreditation and health care–associated infections (HAIs) in long-term care hospitals (LTCHs).

Methods

This observational study used Centers for Medicare & Medicaid Services (CMS) LTCH data for the period 2017 to June 2021. The standardized infection ratio (SIR) of three measures used by the Centers for Disease Control and Prevention's National Healthcare Safety Network were used as dependent variables in a random coefficient Poisson regression model (adjusting for CMS region, owner type, and bed size quartile): catheter-associated urinary tract infections (CAUTIs), Clostridioides difficile infections (CDIs), and central line–associated bloodstream infections (CLABSIs) for the periods 2017 to 2019 and July 1, 2020, to June 30, 2021. Data from January 1 to June 30, 2020, were excluded due to the COVID-19 pandemic.

Results

The data set included 244 (73.3%) Joint Commission–accredited and 89 (26.7%) non–Joint Commission–accredited LTCHs. Compared to non–Joint Commission–accredited LTCHs, accredited LTCHs had significantly better (lower) SIRs for CLABSI and CAUTI measures, although no differences were observed for CDI SIRs. There were no significant differences in year trends for any of the HAI measures. For each year of the study period, a greater proportion of Joint Commission–accredited LTCHs performed significantly better than the national benchmark for all three measures (p = 0.04 for CAUTI, p = 0.02 for CDI, p = 0.01 for CLABSI).

Conclusion

Although this study was not designed to establish causality, positive associations were observed between Joint Commission accreditation and CLABSI and CAUTI measures, and Joint Commission–accredited LTCHs attained more consistent high performance over the four-year study period for all three measures. Influencing factors may include the focus of Joint Commission standards on infection control and prevention (ICP), including the hierarchical approach to selecting ICP–related standards as inputs into LTCH policy.

背景本研究评估了联合委员会认证与长期护理医院(LTCHs)中医疗相关感染(HAIs)之间的关系。方法本观察性研究使用了美国医疗保险和医疗补助服务中心(CMS)2017 年至 2021 年 6 月期间的长期护理医院数据。在随机系数泊松回归模型(调整了 CMS 地区、所有者类型和床位规模四分位数)中,疾病控制与预防中心的国家医疗保健安全网络所使用的三项指标的标准化感染率 (SIR) 被用作因变量:2017 年至 2019 年和 2020 年 7 月 1 日至 2021 年 6 月 30 日期间的导管相关性尿路感染 (CAUTI)、艰难梭菌感染 (CDI) 和中心管线相关性血流感染 (CLABSI)。由于COVID-19大流行,2020年1月1日至6月30日的数据被排除在外。结果数据集包括244家(73.3%)通过联合委员会认证的长期住院医师和89家(26.7%)未通过联合委员会认证的长期住院医师。与未通过联合委员会认证的长期住院病床相比,通过认证的长期住院病床在CLABSI和CAUTI指标方面的SIR明显更高(更低),但在CDI SIR方面未观察到差异。任何一项 HAI 指标的年度趋势均无明显差异。在研究期间的每一年,获得联合委员会认证的LTCH中,有更大比例的医院在所有三项指标上的表现都明显优于国家基准(CAUTI的P = 0.04,CDI的P = 0.02,CLABSI的P = 0.01)。结论虽然本研究的目的不是为了确定因果关系,但在联合委员会认证与CLABSI和CAUTI指标之间观察到了正相关,在四年的研究期间,获得联合委员会认证的LTCH在所有三项指标上的表现都更加稳定。影响因素可能包括联合委员会标准对感染控制和预防(ICP)的关注,包括分级选择ICP相关标准作为LTCH政策的输入。
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引用次数: 0
Reusing Single-Use Intermittent Pneumatic Compression Devices to Promote Greenhouse Gas Reduction in Hospitals: A Pilot Study 重复使用一次性间歇式气动压缩装置,促进医院减少温室气体排放:试点研究。
IF 2.3 Q1 Nursing Pub Date : 2024-06-01 DOI: 10.1016/j.jcjq.2024.01.012
Imane Hammana MSc, PhD (is Researcher, Health Technology Assessment Unit, Centre Hospitalier de l'Université de Montréal (CHUM), Montreal.), Marie-Claude Bernier (is Senior Advisor, Respiratory Therapy and Anesthesiology, CHUM.), Sabrine Sahmi (is Senior Advisor, Material Resources Management, CHUM.), Alfons Pomp MD, FRCSC, FACS. (is Professor of Surgery and Director, Health Technology Assessment Unit, CHUM. Please address correspondence to Alfons Pomp)
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引用次数: 0
Clinician Well-Being and Burnout: Panel Interview with Tait Shanafelt, Lisa Rotenstein, and Christine Sinsky 临床医生的福祉与职业倦怠:与 Tait Shanafelt、Lisa Rotenstein 和 Christine Sinsky 的小组访谈。
IF 2.3 Q1 Nursing Pub Date : 2024-06-01 DOI: 10.1016/j.jcjq.2024.04.005
David W. Baker MD, MPH, FACP (at the time of this interview recording, was Editor-in-Chief, The Joint Commission Journal on Quality and Patient Safety, Oakbrook Terrace, Illinois. Please address correspondence to Scott Williams)
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引用次数: 0
A Review of Modifiable Health Care Factors Contributing to Inpatient Suicide: An Analysis of Coroners’ Reports Using the Human Factors Analysis and Classification System for Healthcare 回顾导致住院病人自杀的可改变的医疗保健因素:使用医疗保健的人为因素分析和分类系统分析验尸官的报告。
IF 2.3 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-05-31 DOI: 10.1016/j.jcjq.2024.05.008

Background

Inpatient suicides have devastating and long-lasting consequences for patients, families, and health care organizations, posing a major challenge for hospitals. Although many studies have identified patient risk factors for inpatient suicide, the modifiable health care factors are less understood. Failure to understand these modifiable factors weakens organizations’ ability to design and implement effective prevention strategies.

Methods

The Human Factors Analysis and Classification System for Healthcare (HFACS–Healthcare) was used to classify and analyze modifiable health care factors that contributed directly or indirectly to inpatient suicides in Australian hospitals between 2009 and 2018. Comparisons were made between general and psychiatric hospital units to identify context-specific recommendations.

Results

Of the 367 cases, 216 (58.9%) had enough information to analyze the contributing factors, and 214 (58.3%) included unit location information. Multiple modifiable health care factors were identified in the cases as contributing to the patients’ suicides. Commonly, cases reported decision errors made by individuals (57.4%), problems with the physical environment (56.0%), and unit-level operational decision-making errors (that is, planned inappropriate operations) (48.6%). An association was found between unit type and problems with coordination, mental state, tasks, physical environment, planned inappropriate operations, and organizational culture (p < 0.05).

Conclusion

General prevention initiatives may not be effective in addressing inpatient suicides across specialty units. HFACS–Healthcare enabled a deeper understanding of inpatient suicide and the identification of priority areas that, if addressed, could help reduce the number of preventable suicides in hospitals. Hospital suicide prevention initiatives need to be tailored to specific units and target individual and system vulnerabilities to improve safety and reduce inpatient suicide rates.
背景:住院病人自杀对病人、家属和医疗机构都会造成破坏性的长期后果,这也是医院面临的一大挑战。尽管许多研究已经确定了住院病人自杀的患者风险因素,但对可改变的医疗保健因素了解较少。如果不了解这些可改变的因素,就会削弱医疗机构设计和实施有效预防策略的能力:采用医疗保健人为因素分析和分类系统(HFACS-Healthcare)对2009年至2018年间直接或间接导致澳大利亚医院住院病人自杀的可改变医疗保健因素进行分类和分析。对综合医院和精神病院进行了比较,以确定针对具体情况的建议:在367个案例中,216个案例(58.9%)有足够的信息来分析诱因,其中214个案例(58.3%)包含了单位位置信息。在这些病例中,有多种可改变的医疗因素被认为是导致患者自杀的原因。病例中常见的是个人决策失误(57.4%)、物理环境问题(56.0%)和单位层面的操作决策失误(即计划不当的操作)(48.6%)。研究发现,单位类型与协调问题、精神状态问题、任务问题、物理环境问题、计划不当操作问题和组织文化问题之间存在关联(P < 0.05):结论:一般预防措施可能无法有效解决各专科病房的住院病人自杀问题。通过 HFACS-Healthcare,我们对住院病人自杀有了更深入的了解,并确定了优先领域,如果这些领域得到解决,将有助于减少医院中可预防的自杀人数。医院自杀预防措施需要针对具体科室量身定制,并针对个人和系统的薄弱环节,以提高安全性并降低住院病人自杀率。
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引用次数: 0
Partnership as a Pathway to Diagnostic Excellence: The Challenges and Successes of Implementing the Safer Dx Learning Lab 伙伴关系是实现卓越诊断的途径:实施更安全诊断学习实验室的挑战与成功。
IF 2.3 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-05-31 DOI: 10.1016/j.jcjq.2024.05.011
Jennifer Sloane PhD, MS (is Advanced Postdoctoral Fellow, Health Services Research and Development, Center for Innovations in Quality, Effectiveness and Safety, Michael E. DeBakey Veterans Affairs (VA) Medical Center, Houston, and Baylor College of Medicine, Houston.), Hardeep Singh MD, MPH (is Research Scientist and Co-Chief, Health Policy, Quality and Informatics Program, Center for Innovations in Quality, Effectiveness and Safety, Michael E. DeBakey VA Medical Center, and Professor, Baylor College of Medicine.), Divvy K. Upadhyay MD, MPH, CPHRM, CPPS (is Diagnostic Safety Program Leader, Division of Quality, Safety and Patient Experience, Geisinger, Danville, Pennsylvania and Assistant Professor, Health System Sciences, Geisinger Commonwealth School of Medicine, Scranton, Pennsylvania.), Saritha Korukonda MD, MS, CCRP (is Research Project Manager II, Geisinger.), Abigail Marinez MPH (is Research Coordinator II, Baylor College of Medicine.), Traber D. Giardina PhD, MSW (is Investigator, Implementation and Innovation Program, Center for Innovations in Quality, Effectiveness and Safety, Michael E. DeBakey VA Medical Center, and Assistant Professor, Baylor College of Medicine. Please address correspondence to Traber D. Giardina)

Background

Learning health system (LHS) approaches could potentially help health care organizations (HCOs) identify and address diagnostic errors. However, few such programs exist, and their implementation is poorly understood.

Methods

The authors conducted a qualitative evaluation of the Safer Dx Learning Lab, a partnership between a health system and a research team, to identify and learn from diagnostic errors and improve diagnostic safety at an organizational level. The research team conducted virtual interviews to solicit participant feedback regarding experiences with the lab, focusing specifically on implementation and sustainment issues.

Results

Interviews of 25 members associated with the lab identified the following successes: learning and professional growth, improved workflow related to streamlining the process of reporting error cases, and a psychologically safe culture for identifying and reporting diagnostic errors. However, multiple barriers also emerged: competing priorities between clinical responsibilities and research, time-management issues related to a lack of protected time, and inadequate guidance to disseminate findings. Lessons learned included understanding the importance of obtaining buy-in from leadership and interested stakeholders, creating a psychologically safe environment for reporting cases, and the need for more protected time for clinicians to review and learn from cases.

Conclusion

Findings suggest that a learning health systems approach using partnerships between researchers and a health system affected organizational culture by prioritizing learning from diagnostic errors and encouraging clinicians to be more open to reporting. The study findings can help organizations overcome barriers to engage clinicians and inform future implementation and sustainment of similar initiatives.
背景:学习型医疗系统(LHS)方法有可能帮助医疗机构(HCOs)识别和解决诊断错误。然而,目前此类项目很少,对其实施情况也知之甚少:作者对 "更安全的诊断学习实验室"(Safer Dx Learning Lab)进行了定性评估,该实验室是医疗系统与研究团队的合作项目,旨在识别诊断错误并从中学习,在组织层面提高诊断安全性。研究小组进行了虚拟访谈,征求参与者对实验室经验的反馈意见,特别关注实施和持续问题:对实验室相关的 25 名成员进行的访谈发现了以下成功之处:学习和专业成长、与简化错误案例报告流程相关的工作流程的改进,以及识别和报告诊断错误的心理安全文化。然而,也出现了多种障碍:临床职责与研究之间的优先级竞争、与缺乏受保护时间有关的时间管理问题以及传播研究结果的指导不足。汲取的经验教训包括了解获得领导层和相关利益方支持的重要性、为报告病例创造一个心理安全的环境,以及临床医生需要更多的保护时间来回顾和学习病例:研究结果表明,利用研究人员与医疗系统之间的合作关系,学习型医疗系统方法通过优先考虑从诊断错误中学习和鼓励临床医生更开放地报告病例,影响了组织文化。研究结果可以帮助医疗机构克服临床医生参与的障碍,并为今后类似计划的实施和持续提供参考。
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引用次数: 0
Artificial Intelligence and the Practice of Patient Safety: GPT-4 Performance on a Standardized Test of Safety Knowledge 人工智能与患者安全实践:GPT-4 在安全知识标准化测试中的表现。
IF 2.3 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-05-25 DOI: 10.1016/j.jcjq.2024.05.007
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引用次数: 0
BONE Break: A Hot Debrief Tool to Reduce Second Victim Syndrome for Nurses BONE Break:减少护士第二受害者综合症的热门汇报工具
IF 2.3 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-05-14 DOI: 10.1016/j.jcjq.2024.05.005

The pandemic has intensified clinicians’ workloads, leading to an increased incidence of adverse events and subsequent second victim syndrome, with almost half of health care clinicians experiencing its symptoms. However, following a literature review, no tools were found that addressed second victim syndrome in nurses. To address these issues and the gap in the literature, the authors developed the BONE Break hot debriefing tool. BONE Break is designed to be facilitated by charge nurses or other unit leaders as a means of offering peer support to other nurses who went through an adverse event. During its initial implementation, BONE Break was employed in 43 of 46 events adverse events (93.5%), and 41 of 43 sessions (95.3%) were deemed helpful. The research team has continued to gain stakeholder buy-in and implement BONE Break across multiple sites. Future work will determine BONE Break's efficacy in enhancing long-term nursing retention and reducing second victim symptoms.

大流行病加重了临床医生的工作量,导致不良事件和随后的第二受害者综合症的发生率增加,近一半的医疗保健临床医生都有这种症状。然而,在文献综述之后,没有发现任何工具可以解决护士的第二受害者综合症问题。为了解决这些问题和文献空白,作者开发了 BONE Break 热简报工具。BONE Break 的设计目的是由主管护士或其他科室领导为经历过不良事件的其他护士提供同伴支持。在最初实施期间,46 起不良事件中有 43 起(93.5%)采用了 "骨断 "疗法,43 次治疗中有 41 次(95.3%)被认为是有帮助的。研究小组继续争取利益相关者的支持,并在多个地点实施 BONE Break。未来的工作将确定 BONE Break 在提高长期护理保留率和减少二次伤害症状方面的功效。
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引用次数: 0
Divergent Trends in Postoperative Length of Stay and Postdischarge Complications over Time 手术后住院时间和出院后并发症随时间变化的不同趋势
IF 2.3 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-05-10 DOI: 10.1016/j.jcjq.2024.05.006

Background

There is a push toward shorter length of stay (LOS) after surgery by hospitals, payers, and policymakers. However, the extent to which these changes have shifted the occurrence of complications to the postdischarge setting is unknown. The objectives of this study were to (1) evaluate changes in LOS and postdischarge complications over time and (2) assess factors associated with postdischarge complications.

Study Design

Patients who underwent surgery across five specialties (colorectal, esophageal, hepatopancreatobiliary [HPB], gynecology, and urology) were identified from the American College of Surgeons National Surgical Quality Improvement Program (ACS NSQIP) procedure-targeted database (2014–2019). Trends in the proportion of postdischarge complications within 30 days of surgery and predictors of postdischarge complications were assessed using multivariable logistic regression.

Results

Among 538,172 patients evaluated, median LOS decreased from 3 (2014) to 2 days (2019) (p < 0.001). Overall, 12.2% of patients experienced a 30-day complication, with 50.4% occurring postdischarge. with the highest in hysterectomy (80.9%), prostatectomy (74.6%), and cystectomy (54.6%). The overall postoperative complication decreased, but the proportion of postdischarge complications increased from 44.6% (2014) to 56.4% (2019) (p < 0.001), including surgical site infection (superficial/deep/organ space/wound dehiscence), other infection (pneumonia/urinary tract infection/sepsis), cardiovascular (myocardial infarction/cardiac arrest/stroke), and venous thromboembolism. Factors associated with an increased odds of postdischarge complications included Hispanic or other race, higher American Society of Anesthesiologists class, dependent functional status, increased body mass index, higher wound class, inpatient complication, longer operation, and procedure type (HPB/colorectal/hysterectomy/esophagectomy, vs. prostatectomy) (all p < 0.001).

Conclusion

This comprehensive retrospective analysis across five representative surgical specialties highlighted that although LOS has decreased over time, the proportion of postdischarge complications has increased over time. Focusing on the development of a comprehensive, proactive, postdischarge monitoring system to better identify and manage postdischarge complications is necessary.

背景医院、付款人和政策制定者都在推动缩短手术后的住院时间(LOS)。然而,这些变化在多大程度上将并发症的发生转移到了出院后的环境中还不得而知。本研究的目标是:(1)评估随着时间推移,住院时间和出院后并发症的变化;(2)评估与出院后并发症相关的因素。研究设计从美国外科学院国家外科质量改进计划(ACS NSQIP)手术目标数据库(2014-2019 年)中确定了在五个专科(结直肠、食管、肝胆胰 [HPB]、妇科和泌尿科)接受手术的患者。使用多变量逻辑回归评估了手术后30天内出院后并发症的比例趋势以及出院后并发症的预测因素。结果在接受评估的538172名患者中,中位LOS从3天(2014年)降至2天(2019年)(p <0.001)。总体而言,12.2%的患者经历了30天并发症,50.4%发生在出院后,其中子宫切除术(80.9%)、前列腺切除术(74.6%)和膀胱切除术(54.6%)的并发症发生率最高。总体术后并发症有所减少,但出院后并发症的比例从44.6%(2014年)增至56.4%(2019年)(p <0.001),包括手术部位感染(浅/深/器官间隙/伤口裂开)、其他感染(肺炎/尿路感染/败血症)、心血管(心肌梗死/心脏骤停/中风)和静脉血栓栓塞。与出院后并发症发生几率增加相关的因素包括西班牙裔或其他种族、美国麻醉医师协会等级较高、功能状态不稳定、体重指数增加、伤口等级较高、住院并发症、手术时间较长以及手术类型(HPB/结直肠/子宫切除/食管切除术,与前列腺切除术)(所有因素均为P<0.05)。结论这项对五个具有代表性的外科专科进行的全面回顾性分析突出表明,虽然住院时间随着时间的推移而缩短,但出院后并发症的比例却随着时间的推移而增加。有必要重点开发一套全面、主动的出院后监测系统,以更好地识别和管理出院后并发症。
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引用次数: 0
Association of Homelessness with Before Medically Advised Discharge After Surgery 无家可归与手术后医学建议出院前的关系
IF 2.3 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-05-06 DOI: 10.1016/j.jcjq.2024.05.002

Background

Before medically advised (BMA) discharge, which refers to patients leaving the hospital at their own discretion, is associated with higher rates of readmission and death in other settings. It is not known if housing status is associated with this phenomenon after surgery.

Methods

We identified all admitted adults who underwent an operation by one of 11 different surgical services at a single tertiary care hospital between January 2013 and June 2022. Chi-square tests and t-tests were used to compare demographic and clinical features between BMA discharges and standard discharges. Multivariable logistic regression was used to evaluate the association between housing status and BMA discharge, adjusting for demographic and admission characteristics. Documented reasons for BMA discharge were also abstracted from the medical record.

Results

Of 111,036 patient admissions, 242 resulted in BMA discharge (0.2%). After adjusting for observable confounders, patients experiencing homelessness had substantially higher odds of BMA discharge after surgery (adjusted odds ratio 4.4, 95% confidence interval 3.0–6.4; p < 0.001) when compared to housed. Patients who underwent emergency surgery, patients with a documented substance use disorder, and those insured by Medicaid also had significantly higher odds of BMA discharge. System- or provider-related reasons (including patient frustration with the hospital environment, challenges in managing substance dependence, and perceived inadequacy of paint control) were documented in 96% of BMA discharges for patients experiencing homelessness (vs. 66% in housed patients).

Conclusion

BMA discharge is more common in patients experiencing homelessness after surgery even after adjusting for observable confounding characteristics. Deeper understanding of the drivers of BMA discharge in patients experiencing homelessness through qualitative methods are critical to promote more equitable and effective care.

背景医学建议出院(BMA)是指患者自行决定离开医院,在其他情况下与较高的再入院率和死亡率相关。我们确定了 2013 年 1 月至 2022 年 6 月期间在一家三级甲等医院接受 11 种不同外科手术的所有入院成人。采用卡方检验和 t 检验比较 BMA 出院者和标准出院者的人口统计学和临床特征。多变量逻辑回归用于评估住房状况与 BMA 出院之间的关系,并对人口统计学特征和入院特征进行调整。此外,还从病历中摘录了BMA出院的原因记录。结果 在111036例入院患者中,有242例导致BMA出院(0.2%)。在对可观察到的混杂因素进行调整后,无家可归的患者与有住房的患者相比,手术后出院的几率要高得多(调整后的几率比为4.4,95%置信区间为3.0-6.4;p <0.001)。接受急诊手术的患者、有药物使用障碍记录的患者以及有医疗补助保险的患者出院的几率也明显更高。96%的无家可归患者(与居住患者的66%相比)在BMA出院时都记录了与系统或医疗服务提供者相关的原因(包括患者对医院环境的不满、药物依赖性管理方面的挑战以及认为涂料控制不足)。通过定性方法深入了解无家可归患者 BMA 出院的驱动因素对于促进更公平、更有效的护理至关重要。
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引用次数: 0
How Health Care Organizations Are Implementing Disability Accommodations for Effective Communication: A Qualitative Study 医疗机构如何实施残障人士便利措施以实现有效沟通:定性研究
IF 2.3 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-05-06 DOI: 10.1016/j.jcjq.2024.05.003

Background

Prior studies have documented that, despite federal mandates, clinicians infrequently provide accommodations that enable equitable health care engagement for patients with communication disabilities. To date, there has been a paucity of empirical research describing the organizational approach to implementing these accommodations. The authors asked US health care organizations how they were delivering these accommodations in the context of clinical care, what communication accommodations they provided, and what disability populations they addressed.

Methods

In this study, 19 qualitative interviews were conducted with disability coordinators representing 15 US health care organizations actively implementing communication accommodations. A conventional qualitative content analysis approach was used to code the data and derive themes.

Results

The authors identified three major themes related to how US health care organizations are implementing the provision of this service: (1) Operationalizing the delivery of communication accommodations in health care required executive leadership support and preparatory work at clinic and organization levels; (2) The primary focus of communication accommodations was sign language interpreter services for Deaf patients and, secondarily, other hearing- and visual-related accommodations; and (3) Providing communication accommodations for patients with speech and language and cognitive disabilities was less frequent, but when done involved more than providing a single aid or service.

Conclusion

These findings suggest that, in addition to individual clinician efforts, there are organization-level factors that affect consistent provision of communication accommodations across the full range of communication disabilities. Future research should investigate these factors and test targeted implementation strategies to promote equitable access to health care for all patients with communication disabilities.

背景先前的研究记录表明,尽管联邦有相关规定,但临床医生很少为有交流障碍的患者提供便利,使其能够公平地参与医疗服务。迄今为止,描述实施这些便利措施的组织方法的实证研究还很少。作者询问了美国医疗机构是如何在临床护理中提供这些便利的,他们提供了哪些交流便利,以及他们针对哪些残障人群。方法在这项研究中,我们对代表 15 家积极实施交流便利的美国医疗机构的残障协调员进行了 19 次定性访谈。采用传统的定性内容分析方法对数据进行编码并得出主题。结果作者发现了与美国医疗机构如何实施这一服务相关的三大主题:(1)在医疗机构中提供交流便利需要行政领导的支持以及诊所和机构层面的准备工作;(2)交流便利的主要重点是为聋人患者提供手语翻译服务,其次是其他与听力和视力相关的便利;(3)为有言语和认知障碍的患者提供交流便利的情况较少,但在提供时也不仅仅是提供单一的辅助工具或服务。结论这些研究结果表明,除了临床医生的个人努力外,还有一些组织层面的因素影响着为各种交流障碍患者提供一致的交流便利。未来的研究应该对这些因素进行调查,并测试有针对性的实施策略,以促进所有有交流障碍的患者公平地获得医疗服务。
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引用次数: 0
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