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Enhancing Clinical Guideline Adherence in Diabetic Foot Ulcer Prevention: A Case Study on Quality Improvement Interventions 加强糖尿病足溃疡预防的临床指南依从性:质量改善干预措施的案例研究。
IF 2.4 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-06-22 DOI: 10.1016/j.jcjq.2025.06.011
Maja Ahlberg MSc (is Podiatrist, Department of Prosthetics and Orthotics, Ottobock Care, Malmö, Sweden), Ulla Hellstrand Tang Associate Professor (Department of Prosthetics and Orthotics, Sahlgrenska University Hospital, Gothenburg, Sweden, and Department of Orthopaedics, Institute of Clinical Sciences, Sahlgrenska Academy, University of Gothenburg), Christina Petersson PhD (is Associate Professor, Department of Quality Improvement and Leadership, School of Health and Welfare, Jönköping University, and Director, Jönköping Academy for Improvement of Health and Welfare, Jönköping University. Please address correspondence to Maja Ahlberg)

Background

Diabetic foot ulcers (DFUs) are common and serious complications in diabetes. To avoid DFUs, identification of at-risk patients through a structured foot assessment leading to appropriate risk classification is essential. However, this is often lacking in clinical practice. This study aimed to identify barriers and facilitators to guideline adherence in diabetic care and to increase the proportion of diabetic patients who receive a foot risk classification.

Methods

This quantitative evaluation of improvement interventions was conducted at a department of prosthetics and orthotics (DPO) in the south of Sweden. To identify barriers and facilitators to guideline adherence and identify potential interventions, the authors used the COM-B (Capability, Opportunity, Motivation, and Behaviour) framework and qualitative interviews designed as one pilot interview and two focus group sessions with practitioners at the DPO. To improve guideline adherence, the research team implemented several interventions targeting behaviour over multiple Plan-Do-Study-Act cycles where training, education, and easily accessible material were incorporated. Eligible patients at risk of DFUs were identified by means of their medical journal. The candidates were referred to the DPO to be provided with preventive offloading devices.

Results

The frequency of patients receiving a foot examination and risk classification increased from 32.0% to 61.9%. Practitioners described the perception of increased patient safety as a facilitator of adherence to the clinical guidelines, while time limitation and insufficient knowledge were perceived as barriers.

Conclusion

To ease implementation of evidence-based guidelines in diabetes, clinics must address behavioural mechanisms related to adherence. The result adds further knowledge about enablers and barriers in clinical practice. Future research should focus on the clinical outcomes of improvement efforts in diabetes care in DPOs to avoid DFUs.
背景:糖尿病足溃疡(DFUs)是糖尿病常见且严重的并发症。为了避免dfu,通过结构化的足部评估来识别高危患者,从而进行适当的风险分类是至关重要的。然而,这在临床实践中往往缺乏。本研究旨在确定糖尿病护理依从指南的障碍和促进因素,并增加接受足部风险分类的糖尿病患者的比例。方法:改进干预措施的定量评估是在瑞典南部的假肢和矫形(DPO)部门进行的。为了确定遵守指南的障碍和促进因素,并确定潜在的干预措施,作者使用了COM-B(能力、机会、动机和行为)框架和定性访谈,设计为一次试点访谈和两次与DPO从业者的焦点小组会议。为了提高指南的依从性,研究小组在多个计划-执行-研究-行动周期中实施了针对行为的几种干预措施,其中包括培训、教育和易于获取的材料。通过他们的医学杂志确定有DFUs风险的合格患者。候选人被提交给政治事务厅,由其提供预防性卸载装置。结果:患者接受足部检查和风险分类的频率从32.0%增加到61.9%。从业人员认为,患者安全性的提高是遵守临床指南的促进因素,而时间限制和知识不足被认为是障碍。结论:为了便于在糖尿病中实施循证指南,诊所必须解决与依从性相关的行为机制。该结果进一步增加了对临床实践中促成因素和障碍的了解。未来的研究应侧重于改善DPOs患者糖尿病护理的临床结果,以避免dfu。
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引用次数: 0
Mediating Clinical Conflict: An Expanded Role for Patient Relations Offices 调解临床冲突:病人关系办公室的扩展角色。
IF 2.4 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-06-20 DOI: 10.1016/j.jcjq.2025.06.009
Autumn Fiester PhD (is Director, Penn Program in Clinical Conflict Management, and Associate Professor, Department of Medical Ethics and Health Policy, Perelman School of Medicine, University of Pennsylvania. Please address correspondence to Autumn Fiester)
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引用次数: 0
A Remote Patient Management Care Model for Pediatric Home Care Ventilator Patients Conserves Resources: A Quality Improvement Initiative 儿童家庭护理呼吸机患者的远程患者管理护理模式节约资源:质量改进倡议。
IF 2.4 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-06-20 DOI: 10.1016/j.jcjq.2025.06.002
Lynn Shesser MBA, MSN, RN (is Quality Improvement Coordinator, Children’s Hospital of Philadelphia Home Care.), John Tamasitis RRT, NPS (is Former Clinical Manager, Respiratory Services, Children’s Hospital of Philadelphia Home Care.), John Chuo MD, MS, IA (is Professor of Clinical Pediatrics, Perelman School of Medicine, University of Pennsylvania, and Quality Officer for Neonatal Network, Children’s Hospital of Philadelphia. Please address correspondence to Lynn Shesser)

Background

Children’s Hospital of Philadelphia’s Home Care respiratory therapy patient population becomes more acute and resource-intense each year. The organization's trach/vent patients have numerous clinical and equipment needs requiring complex home respiratory management. To conserve respiratory therapy resources, a remote patient management (RPM) program was integrated into the current respiratory services care model by introducing innovative technology to monitor patient data remotely. The authors expected this to reduce the number of home visits defined in the established program while maintaining safe, high-quality care. The goal was a reduction of 20%.

Methods

Biweekly, respiratory therapists (RTs) reviewed electronic health records and equipment downloads for specific patients and contacted them to assess their clinical status. RTs documented findings, planned interventions, communicated with interdisciplinary teams, and determined follow-up. Home and video contacts remained options for concerns. At minimum, RTs assessed patients in homes every three months. Chart reviews and safety rounds supported quality assessment.

Results

Results revealed a 38.7% reduction in home visits compared to the prior year and 59.6% reduction in home visits from pre–COVID-19 baseline data, with several instances of special cause variation observed on statistical process control analysis (p < 0.05). The authors found a 21.01% reduction in on-call volume for ventilator-related issues (p = 0.2) and a 5.8% increase in patient’s status changing to lower acuity (p = 0.2); neither was statistically significant due to low sample size. Results showed time and mileage savings, improved communication with interdisciplinary teams and families, improved RT quality of life, active ventilator weaning for relevant patients, and potential prevention of hospital admissions.

Conclusion

The program delivered innovation to an established care model, providing resource conservation, financial savings, and patient and staff satisfaction, and exceeded its goal.
背景:费城儿童医院的家庭护理呼吸治疗患者人口每年变得更加急性病和资源紧张。该组织的气管/通气患者有许多临床和设备需求,需要复杂的家庭呼吸管理。为了节约呼吸治疗资源,通过引入创新技术来远程监测患者数据,将远程患者管理(RPM)程序集成到当前的呼吸服务护理模式中。作者期望这能减少既定项目中家访的次数,同时保持安全、高质量的护理。目标是减少20%。方法:每两周,呼吸治疗师(RTs)审查特定患者的电子健康记录和设备下载,并与他们联系以评估他们的临床状况。RTs记录研究结果,计划干预措施,与跨学科团队沟通,并确定随访。家庭和视频联系仍然是人们关注的选择。rt至少每三个月对患者进行一次家庭评估。图表审查和安全轮支持质量评估。结果:结果显示,与前一年相比,家访次数减少了38.7%,与covid -19前基线数据相比,家访次数减少了59.6%,统计过程控制分析中观察到若干特殊原因变化(p < 0.05)。作者发现,呼吸机相关问题的随叫随到量减少了21.01% (p = 0.2),患者状态变为低视力的人数增加了5.8% (p = 0.2);由于样本量小,两者均无统计学意义。结果显示节省了时间和里程,改善了与跨学科团队和家庭的沟通,改善了RT的生活质量,相关患者的主动呼吸机脱机,并可能预防住院。结论:该项目对现有的护理模式进行了创新,节约了资源,节省了资金,提高了患者和工作人员的满意度,并超额完成了目标。
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引用次数: 0
The Morbidity, Mortality, and Improvement Conference: An Innovative, Action-Oriented Learning Space 发病率,死亡率和改进会议:一个创新的,以行动为导向的学习空间。
IF 2.4 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-06-18 DOI: 10.1016/j.jcjq.2025.06.008
Julie Dickinson JM, MBA, BSN, RN, LNCC, CPHRM (is System Director, Risk Management, Hartford HealthCare, Hartford, Connecticut.), Sebastian Placide MD (was Chief Resident in Quality Improvement and Patient Safety for Internal Medicine, Academic Year 2023–2024, VA [US Department of Veterans Affairs] Connecticut Healthcare System and Yale School of Medicine, and is Fellow in Cardiovascular Medicine, NewYork Presbyterian / Weill Cornell Medical Center.), Samantha Magier MD, MEng (was Chief Resident in Quality Improvement and Patient Safety for Internal Medicine, Academic Year 2022–2023, VA Connecticut Healthcare System and Yale School of Medicine, and is Clinical Research Fellow PGY6, Division of Gastroenterology, Hepatology and Endoscopy, Brigham & Women’s Hospital / Harvard Medical School.), Naseema B. Merchant MD (is Associate Professor, Department of Medicine, Yale School of Medicine, and Program Director, Chief Residency in Quality Improvement and Patient Safety in Internal Medicine, VA Connecticut Healthcare System. Please address correspondence to Julie Dickinson)

Background

While providing learning from adverse events, traditional morbidity and mortality conferences may not consistently discuss systems, action items, and execution plans, or engage interprofessional audiences to address adverse events. The aim of this study was to design a space to learn from adverse events and, through engaging diverse staff, develop systems-oriented action items, establish mechanisms to follow through on these items, and close the loop with staff on system improvements.

Methods

A planning group designed a quarterly conference in which involved staff review an adverse event with an interdisciplinary, interdepartmental audience. Through interactive discussion, attendees identify root causes and potential system-level solutions. Actionable solutions are implemented and communicated at the next conference. Attendee surveys were conducted to gauge the perceived impact of the conference series on safety culture. The monthly average of submitted safety reports was evaluated as a surrogate safety culture marker.

Results

Conference attendance grew by 157.5%. Participants reported increased comfort in raising concerns (from 84.0% to 100.0%), improved interprofessional teamwork (from 84.0% to 100.0%), unit-based shifts to a learning culture (from 64.0% to 93.4%), positive clinical area changes (from 52.0% to 90.0%), and positive health system changes (from 84.0% to 96.7%). The average number of monthly safety reports increased by 17.0%.

Conclusion

The morbidity, mortality, and improvement conference demonstrated improvements in reported safety attitudes, interdisciplinary collaboration, system design, learning culture, psychological safety, and safety reporting. This interdisciplinary, interdepartmental, system-focused, interactive conference with closed-loop communication is an effective tool for cultivating trust in safety culture and transforming staff into safety ambassadors and change agents.
背景:在提供从不良事件中学习的同时,传统的发病率和死亡率会议可能无法一致地讨论系统、行动项目和执行计划,或让跨专业听众参与处理不良事件。本研究的目的是设计一个从不良事件中学习的空间,并通过吸引不同的员工,制定面向系统的行动项目,建立机制来跟进这些项目,并与员工一起完成系统改进的循环。方法:一个计划小组设计了一个季度的会议,在这个会议上,涉及人员与跨学科、跨部门的听众一起审查不良事件。通过互动讨论,与会者确定了根本原因和潜在的系统级解决方案。可操作的解决方案在下次会议上得到实施和沟通。与会者进行调查,以衡量会议系列对安全文化的感知影响。每月提交的安全报告的平均值被评估为替代安全文化标记。结果:会议出席人数增长了157.5%。参与者报告说,提出担忧的舒适度增加了(从84.0%增加到100.0%),跨专业团队合作得到改善(从84.0%增加到100.0%),以单位为基础的学习文化转变(从64.0%增加到93.4%),积极的临床领域变化(从52.0%增加到90.0%),积极的卫生系统变化(从84.0%增加到96.7%)。每月安全报告的平均数量增加了17.0%。结论:发病率、死亡率和改进会议显示了报告安全态度、跨学科合作、系统设计、学习文化、心理安全和安全报告方面的改进。这是一个跨学科、跨部门、以系统为重点的互动会议,并设有闭环沟通,是培养对安全文化的信任,并将员工转变为安全大使和变革推动者的有效工具。
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引用次数: 0
Improving the Treatment of Preoperative Anemia in Colorectal and Hepato-Pancreato-Biliary Patients: A Quality Improvement Initiative 改善大肠癌和肝胆胰患者术前贫血的治疗:一项质量改善倡议。
IF 2.4 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-06-17 DOI: 10.1016/j.jcjq.2025.06.007
Helen Jingshu Jin MSc (is Medical Student, Schulich School of Medicine and Dentistry, Western University, London, Ontario, Canada), Tsan-Hua Tung PhD (is Department of Surgery, London Health Sciences Centre, London, Ontario), Sydney Selznick MD (is Resident Physician, Schulich School of Medicine and Dentistry, Western University, and Department of Surgery, London Health Sciences Centre), Christine Cotton RN (is Patient Blood Management Program Coordinator, Department of Anesthesia and Perioperative Medicine, London Health Sciences Centre), Madeline Lemke MD, MSc (is General Surgery Resident, Schulich School of Medicine and Dentistry, Western University, and Department of Surgery, London Health Sciences Centre), Lily J. Park MD, MSc (is General Surgery Resident, Department of Surgery, McMaster University), Christopher C. Harle FRCA, FRCP (is Associate Professor, Schulich School of Medicine and Dentistry, and Department of Anesthesia and Perioperative Medicine, London Health Sciences Centre), Bradley Moffat MD, MSc, MSc(QI), FRCSC, FACS (is Assistant Professor, Schulich School of Medicine and Dentistry, Western University, and Department of Surgery, London Health Sciences Centre), Patrick Colquhoun MD, MSc, FRCSC, FACS, FASCRS (is Professor, Schulich School of Medicine and Dentistry, Western University, and Departments of Surgery and Oncology, London Health Sciences Centre), Terry Murray Zwiep MD, MSc, FRCSC (is Assistant Professor, Schulich School of Medicine and Dentistry, Western University, and Department of Surgery London Health Sciences Centre. Please address correspondence to Terry Murray Zwiep)

Introduction

Preoperative anemia for patients undergoing major surgery is associated with increased postoperative morbidity and mortality, including increased requirement for perioperative blood transfusion, length of hospital stay, in-hospital mortality, and ICU admissions. In this quality improvement initiative, the authors describe measures implemented to promote preoperative anemia screening rates and increase uptake in hemoglobin optimizing interventions, with the goal of decreasing perioperative blood transfusion rates.

Methods

Change ideas implemented included establishing a new relationship between the Division of General Surgery and the center’s established Patient Blood Management (PBM) program; amending the center’s electronic health record to include prebuilt order sets for anemia screening bloodwork, PBM referrals, and oral iron prescriptions; modifying surgical consent packages to include anemia screening questions; and providing education to relevant care team members.

Results

A total of 1,444 patients were included. PBM referrals for anemic patients were increased to 24.6% from 0%. In patients with anemia (n = 754), preoperative treatment was independently associated with a decrease in perioperative blood transfusion (odds ratio 0.42, p = 0.007). Patients connected with the PBM program had decreased lengths of hospital stay (6.6 vs 9.7 days, p = 0.01), admissions to the ICU (1.1% vs 6.7%, p = 0.03), and in-hospital mortality (0% vs 4.3%, p = 0.04) compared to unreferred anemic patients.

Conclusion

The interventions described were successful in decreasing the perioperative blood transfusion rates and improving postoperative outcomes for anemic patients undergoing major surgery. The initiatives were easily incorporated into the existing surgical workflow and can be expanded into other centers and surgical fields.
大手术患者术前贫血与术后发病率和死亡率增加相关,包括围手术期输血需求增加、住院时间增加、住院死亡率增加和ICU入院率增加。在这项质量改进倡议中,作者描述了为提高术前贫血筛查率和增加血红蛋白优化干预的摄取而实施的措施,其目标是降低围手术期输血率。方法:实施的改革思路包括:在普外科与中心已建立的患者血液管理(PBM)项目之间建立新的关系;修改中心的电子健康记录,包括贫血筛查血检、PBM转诊和口服铁处方的预先构建订单集;修改手术同意书,纳入贫血筛查问题;并为相关的护理团队成员提供教育。结果:共纳入1444例患者。贫血患者的PBM转诊从0%增加到24.6%。在贫血患者(n = 754)中,术前治疗与围手术期输血减少独立相关(优势比0.42,p = 0.007)。与未转诊的贫血患者相比,参与PBM项目的患者住院时间(6.6天对9.7天,p = 0.01)、ICU入院率(1.1%对6.7%,p = 0.03)和住院死亡率(0%对4.3%,p = 0.04)均有所减少。结论:所述干预措施在降低大手术贫血患者围手术期输血率和改善术后预后方面是成功的。这些举措很容易被纳入现有的手术工作流程,并可以扩展到其他中心和手术领域。
{"title":"Improving the Treatment of Preoperative Anemia in Colorectal and Hepato-Pancreato-Biliary Patients: A Quality Improvement Initiative","authors":"Helen Jingshu Jin MSc (is Medical Student, Schulich School of Medicine and Dentistry, Western University, London, Ontario, Canada),&nbsp;Tsan-Hua Tung PhD (is Department of Surgery, London Health Sciences Centre, London, Ontario),&nbsp;Sydney Selznick MD (is Resident Physician, Schulich School of Medicine and Dentistry, Western University, and Department of Surgery, London Health Sciences Centre),&nbsp;Christine Cotton RN (is Patient Blood Management Program Coordinator, Department of Anesthesia and Perioperative Medicine, London Health Sciences Centre),&nbsp;Madeline Lemke MD, MSc (is General Surgery Resident, Schulich School of Medicine and Dentistry, Western University, and Department of Surgery, London Health Sciences Centre),&nbsp;Lily J. Park MD, MSc (is General Surgery Resident, Department of Surgery, McMaster University),&nbsp;Christopher C. Harle FRCA, FRCP (is Associate Professor, Schulich School of Medicine and Dentistry, and Department of Anesthesia and Perioperative Medicine, London Health Sciences Centre),&nbsp;Bradley Moffat MD, MSc, MSc(QI), FRCSC, FACS (is Assistant Professor, Schulich School of Medicine and Dentistry, Western University, and Department of Surgery, London Health Sciences Centre),&nbsp;Patrick Colquhoun MD, MSc, FRCSC, FACS, FASCRS (is Professor, Schulich School of Medicine and Dentistry, Western University, and Departments of Surgery and Oncology, London Health Sciences Centre),&nbsp;Terry Murray Zwiep MD, MSc, FRCSC (is Assistant Professor, Schulich School of Medicine and Dentistry, Western University, and Department of Surgery London Health Sciences Centre. Please address correspondence to Terry Murray Zwiep)","doi":"10.1016/j.jcjq.2025.06.007","DOIUrl":"10.1016/j.jcjq.2025.06.007","url":null,"abstract":"<div><h3>Introduction</h3><div>Preoperative anemia for patients undergoing major surgery is associated with increased postoperative morbidity and mortality, including increased requirement for perioperative blood transfusion, length of hospital stay, in-hospital mortality, and ICU admissions. In this quality improvement initiative, the authors describe measures implemented to promote preoperative anemia screening rates and increase uptake in hemoglobin optimizing interventions, with the goal of decreasing perioperative blood transfusion rates.</div></div><div><h3>Methods</h3><div>Change ideas implemented included establishing a new relationship between the Division of General Surgery and the center’s established Patient Blood Management (PBM) program; amending the center’s electronic health record to include prebuilt order sets for anemia screening bloodwork, PBM referrals, and oral iron prescriptions; modifying surgical consent packages to include anemia screening questions; and providing education to relevant care team members.</div></div><div><h3>Results</h3><div>A total of 1,444 patients were included. PBM referrals for anemic patients were increased to 24.6% from 0%. In patients with anemia (<em>n</em> = 754), preoperative treatment was independently associated with a decrease in perioperative blood transfusion (odds ratio 0.42, <em>p</em> = 0.007). Patients connected with the PBM program had decreased lengths of hospital stay (6.6 vs 9.7 days, <em>p</em> = 0.01), admissions to the ICU (1.1% vs 6.7%, p = 0.03), and in-hospital mortality (0% vs 4.3%, <em>p</em> = 0.04) compared to unreferred anemic patients.</div></div><div><h3>Conclusion</h3><div>The interventions described were successful in decreasing the perioperative blood transfusion rates and improving postoperative outcomes for anemic patients undergoing major surgery. The initiatives were easily incorporated into the existing surgical workflow and can be expanded into other centers and surgical fields.</div></div>","PeriodicalId":14835,"journal":{"name":"Joint Commission journal on quality and patient safety","volume":"51 10","pages":"Pages 652-658"},"PeriodicalIF":2.4,"publicationDate":"2025-06-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144731050","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Simulation for Targeted Education, Process Improvement, and Systems Integration (STEPS): A Novel Approach to Health Care Quality Improvement Using In Situ Simulation 针对目标教育、过程改进和系统集成(STEPS)的模拟:一种使用原位模拟来改善医疗保健质量的新方法。
IF 2.4 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-06-13 DOI: 10.1016/j.jcjq.2025.06.005
Jessica C. Schoen MD, MS (is Emergency Medicine Physician, Department of Emergency Medicine, Mayo Clinic, Rochester, Minnesota, and Mayo Clinic Health System, Minnesota), Janee M. Klipfel RN, MS (is Patient Safety Manager, Department of Nursing, Mayo Clinic, Rochester), Shelley M. Wolfe EdD, RN, CHSE, NPD-BC (is Nursing Education Specialist, Department of Nursing, Mayo Clinic, Rochester), Valerie D. Willis MSN, RN, CHSE (is Nursing Education Specialist, Department of Nursing, Mayo Clinic, Rochester), Vanessa E. Torbenson MD (is Obstetrician/Gynecologist, Department of Obstetrics and Gynecology, Mayo Clinic, Rochester), Jason J. DeWitt MD (is Obstetrician/Gynecologist, Department of Obstetrics and Gynecology, Mayo Clinic Health System, Minnesota), Jennifer L. Fang MD, MS (is Neonatologist, Division of Neonatal Medicine, Mayo Clinic, Rochester), Regan N. Theiler MD, PhD (is Obstetrician/Gynecologist, Department of Obstetrics and Gynecology, Mayo Clinic, Rochester. Please address correspondence to Jessica C. Schoen)

Background

To meet Joint Commission maternal safety standards and facilitate the implementation of acute care obstetrics telemedicine (TeleOB) consultation services throughout one health system, the authors developed a novel in situ simulation framework called STEPS: Simulation for Targeted Education, Process improvement, and Systems integration. STEPS addresses education, process improvement, and systems integration objectives within each simulation scenario, a three-in-one approach to in situ simulation that has not been previously described.

Methods

The STEPS framework was used to design and implement multidisciplinary in situ simulations in six emergency departments and four labor and delivery units in two states. Simulations and debriefs were facilitated by simulation education–trained faculty. Opportunities for improvement (OFIs) were addressed by appropriate leadership teams. Participants provided feedback via a voluntary survey after each simulation session.

Results

A total of 136 OFIs were identified. Many OFIs were observed in more than one simulation session or across multiple sites, but 33 were distinct (9 distinct educational OFIs, 16 distinct process improvement OFIs, and 8 distinct systems integration OFIs). OFIs were assigned to appropriate personnel to design and implement mitigation strategies. Simulation faculty followed up with site leadership about two weeks after each simulation session to provide feedback and review the status of mitigation efforts. Of 162 participants, 91 (56.2%) completed the post-session survey. Of those who responded, 96.7% reported increased confidence in managing similar cases in their own practice. Many also noted improved familiarity with telemedicine resources and workflows.

Conclusion

The STEPS approach is a novel and effective way to simultaneously meet education, process improvement, and systems integration objectives in each simulation scenario and across a large health system.
背景:为了满足联合委员会产妇安全标准,促进急性护理产科远程医疗(TeleOB)咨询服务在一个卫生系统中的实施,作者开发了一种新的原位模拟框架,称为STEPS:目标教育、过程改进和系统集成的模拟。STEPS解决了每个模拟场景中的教育、过程改进和系统集成目标,这是一种三合一的原位模拟方法,以前没有描述过。方法:采用STEPS框架在两个州的6个急诊科和4个产房设计并实施多学科现场模拟。模拟和汇报由受过模拟教育训练的教员进行。由适当的领导团队处理改进机会(ofi)。参与者在每次模拟会议后通过自愿调查提供反馈。结果:共鉴定出136例ofi。许多ofi在多个模拟会议或多个地点被观察到,但33个是不同的(9个不同的教育ofi, 16个不同的过程改进ofi, 8个不同的系统集成ofi)。办事处被指派适当人员设计和执行缓解战略。模拟学院在每次模拟会议后约两周与现场领导进行跟踪,以提供反馈并审查缓解工作的状况。在162名参与者中,91人(56.2%)完成了会后调查。在这些回应者中,96.7%的人表示在自己的实践中管理类似病例的信心增加了。许多人还指出,远程医疗资源和工作流程的熟悉程度有所提高。结论:STEPS方法是一种新颖有效的方法,可以同时满足每个模拟场景和整个大型卫生系统中的教育、流程改进和系统集成目标。
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引用次数: 0
Generating Value Through Structural Investment: Rebalancing Value-Based Payment, Pay for Transformation, and Fee-for-Service 通过结构性投资创造价值:重新平衡基于价值的支付、按转换付费和按服务收费。
IF 2.4 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-06-12 DOI: 10.1016/j.jcjq.2025.06.006
Jeffrey J. Geppert EdM, JD (is Senior Research Leader, Battelle Memorial Institute, Columbus, Ohio.), Peta M.A. Alexander MBBS, FRACP, FCICM (is Senior Associate Cardiologist, Boston Children's Hospital, and Associate Professor of Pediatrics, Harvard Medical School.), Nicole Brennan DrPH, MPH (is Director, Healthcare Quality Improvement and Population Health, Battelle Memorial Institute.), Kedar S. Mate MD (is Founder and Chief Medical Officer, Qualified Health, and Assistant Professor of Medicine, Weill Cornell Medical College.), Kathy J. Jenkins MD, MPH (is Senior Associate Cardiologist, Boston Children's Hospital, and Professor of Pediatrics, Harvard Medical School. Please address correspondence to Jeffrey J. Geppert)
{"title":"Generating Value Through Structural Investment: Rebalancing Value-Based Payment, Pay for Transformation, and Fee-for-Service","authors":"Jeffrey J. Geppert EdM, JD (is Senior Research Leader, Battelle Memorial Institute, Columbus, Ohio.),&nbsp;Peta M.A. Alexander MBBS, FRACP, FCICM (is Senior Associate Cardiologist, Boston Children's Hospital, and Associate Professor of Pediatrics, Harvard Medical School.),&nbsp;Nicole Brennan DrPH, MPH (is Director, Healthcare Quality Improvement and Population Health, Battelle Memorial Institute.),&nbsp;Kedar S. Mate MD (is Founder and Chief Medical Officer, Qualified Health, and Assistant Professor of Medicine, Weill Cornell Medical College.),&nbsp;Kathy J. Jenkins MD, MPH (is Senior Associate Cardiologist, Boston Children's Hospital, and Professor of Pediatrics, Harvard Medical School. Please address correspondence to Jeffrey J. Geppert)","doi":"10.1016/j.jcjq.2025.06.006","DOIUrl":"10.1016/j.jcjq.2025.06.006","url":null,"abstract":"","PeriodicalId":14835,"journal":{"name":"Joint Commission journal on quality and patient safety","volume":"51 10","pages":"Pages 673-678"},"PeriodicalIF":2.4,"publicationDate":"2025-06-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144707512","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Improving Awareness and Communication of Do Not Resuscitate Orders During Transitions of Care 在护理过渡期间提高对“不要复苏”命令的认识和沟通。
IF 2.4 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-06-10 DOI: 10.1016/j.jcjq.2025.06.003
Hanne Irene Jensen PhD, MHSc, CCN (is Professor, Departments of Anesthesiology and Intensive Care, Lillebaelt Hospital (Vejle and Kolding), University Hospital of Southern Denmark, and Department of Regional Health Research, University of Southern Denmark.), Hanne Andersen MPG, RN (is Nursing Director, Lillebaelt Hospital, Vejle, University Hospital of Southern Denmark.), Helen Bruun MHSc, RN (is Quality Coordinator, Department of Medicine, Lillebaelt Hospital, Vejle, University Hospital of Southern Denmark. Please address correspondence to Hanne Irene Jensen)

Background

Do not resuscitate (DNR) orders are not always documented at transitions of care, which may lead to inappropriate resuscitation attempts. The objectives of this study were (1) to investigate the challenges in ensuring that all staff are aware of patients’ DNR orders, (2) to examine documentation of DNR orders at transitions of care, and (3) to improve knowledge about DNR orders in institutions and at transitions of care.

Methods

This intervention initiative with pre- and post-measurements (2020 and 2023) involved hospital departments and nursing homes in Denmark. The intervention consisted of a practical instruction brochure and an end-of-life presentation. The measurements included audits of resuscitation attempts and of DNR order documentation at transitions of care. Furthermore, the participating institutions completed an electronic survey on perceived challenges.

Results

Thirty nursing homes and eight hospital departments participated in pre-measurement, 20 nursing homes and seven hospital departments participated in post-measurement, and 17 to 20 sites were included in paired analyses. The number of inappropriate resuscitation attempts was identical at pre- and post-measurements (none in nursing homes and five at the hospital). Correct documentation in nursing reports at hospital discharge increased from 32% to 53% (p = 0.003). Participating units that did not perceive challenges in ensuring knowledge of DNR orders increased from 10% to 48% (p < 0.001). At post-measurement, more than 80% of participating units had worked with models to ensure awareness of DNR orders and inclusion of DNR orders at transitions of care.

Conclusion

Participants experienced a significant increased focus on DNR orders in their own departments. Likewise, a significant increase in communication of DNR orders at transitions of care was found.
背景:不复苏(DNR)命令并不总是记录在护理过渡,这可能导致不适当的复苏尝试。本研究的目的是:(1)调查在确保所有工作人员了解患者的无药可退医嘱方面所面临的挑战,(2)检查转诊时无药可退医嘱的文件,(3)提高机构和转诊时无药可退医嘱的知识。方法:这项干预计划包括前后测量(2020年和2023年),涉及丹麦的医院部门和养老院。干预包括实用的指导手册和临终陈述。测量包括复苏尝试的审计和护理过渡时的DNR命令文件。此外,参与机构完成了一项关于感知挑战的电子调查。结果:30家养老院和8个医院科室参与了前测,20家养老院和7个医院科室参与了后测,17 ~ 20个站点被纳入配对分析。在测量前后,不适当的复苏尝试次数是相同的(疗养院没有一例,医院有五例)。出院时护理报告的正确记录从32%增加到53% (p = 0.003)。没有意识到在确保DNR订单知识方面存在挑战的参与单位从10%增加到48% (p < 0.001)。在测量后,超过80%的参与单位与模型合作,以确保对DNR命令的认识,并在护理过渡阶段纳入DNR命令。结论:参与者在自己的部门经历了对DNR订单的显著增加的关注。同样,在护理过渡阶段,发现DNR指令的沟通显著增加。
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引用次数: 0
Language-Concordant Health Care: Implementation of a Bilingual Competency Program 语言一致的卫生保健:双语能力计划的实施。
IF 2.4 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-06-10 DOI: 10.1016/j.jcjq.2025.06.004
Nkiru Ogbuefi (is MD Candidate, Tufts University School of Medicine.), Alexandra Forauer MPH (is Director, Destination Services, Memorial Sloan Kettering Cancer Center, New York.), Maryana Kovalchuk MA (is Senior Manager, Patient Support Services, Memorial Sloan Kettering Cancer Center.), Javier Gonzalez MFA (is Language Initiatives Lead, Immigrant Health and Cancer Disparities Service, Memorial Sloan Kettering Cancer Center.), Catalina Gomez Luna (is Language Program Coordinator and Trainer, Immigrant Health and Cancer Disparities Service, Memorial Sloan Kettering Cancer Center.), Yunshan Niu MA (is Project Manager, Immigrant Health and Cancer Disparities Service, Memorial Sloan Kettering Cancer Center.), Francesca Gany MD, MS (is Attending Physician, and Chief, Immigrant Health and Cancer Disparities Service, Memorial Sloan Kettering Cancer Center, and Professor of Medicine and Population Health Sciences, Weill Cornell Medical College.), Lisa C. Diamond MD, MPH (is Associate Attending Physician, Department of Medicine, Memorial Sloan Kettering Cancer Center, and Assistant Professor of Population Health Sciences, Weill Cornell Medical College. Please address correspondence to Lisa C. Diamond)

Background

Language proficiency among health care professionals is essential for delivering equitable, high-quality care to patients with a non-English language preference (NELP). This study examines how implementing a Bilingual Competency Program (BCP) for diverse clinical staff enhances patient-centered care and improves the health care experience for NELP patients.

Methods

This quality improvement initiative describes implementation of the BCP at an urban cancer center. Staff self-assessed their language skills using the adapted Interagency Language Roundtable Scale for Healthcare (ILR-H) and recorded this in the organization’s human resources platform. Those self-rating as excellent attested to their proficiency and enrolled by signing an electronic statement. Those rating themselves as very good or good took an oral proficiency test. Those who passed joined the BCP, while those self-assessing as fair or poor were not included.

Results

A total of 935 employees joined the program, representing 1,087 unique language entries across 67 languages, with Spanish, Mandarin, Russian, and Hindi being most common. Out of 1,087 unique entries, 641 (59.0%) self-assessed as excellent, 269 (24.7%) as very good (75.0% of whom [60/80] passed the proficiency test), and 130 (12.0%) as good (58.8% of whom [20/34] passed). Most participants (71.8%) were in patient-facing roles, and 68.7% held clinical positions. Of 1,087 unique entries, 721 (66.3%) were verified for language proficiency, 641 through self-assessment and 80 through formal testing.

Conclusion

The BCP enhances linguistic competency by integrating validated assessments and evidence-based methods, addressing prior program limitations, and setting a new standard for improving health equity, care quality, and outcomes for NELP patients.
背景:卫生保健专业人员的语言能力对于向非英语语言偏好(NELP)的患者提供公平、高质量的护理至关重要。本研究探讨如何在不同的临床工作人员中实施双语能力计划(BCP),以加强以患者为中心的护理,并改善NELP患者的医疗保健体验。方法:本质量改进倡议描述了BCP在城市癌症中心的实施情况。工作人员使用经过调整的医疗保健机构间语言圆桌量表(ILR-H)自我评估其语言技能,并将其记录在组织的人力资源平台中。那些自我评价为优秀的人通过签署一份电子声明来证明他们的熟练程度。那些认为自己很好或很好的人参加了口语水平测试。那些通过考试的人加入了BCP,而那些自我评价为“一般”或“差”的人不包括在内。结果:共有935名员工加入了该项目,代表了67种语言的1,087种独特语言条目,其中西班牙语、普通话、俄语和印地语最为常见。在1087个独立条目中,641个(59.0%)自评为优秀,269个(24.7%)自评为非常好(其中75.0%[60/80]通过了能力测试),130个(12.0%)自评为良好(其中58.8%[20/34]通过了)。大多数参与者(71.8%)是面向患者的角色,68.7%是临床职位。在1,087个唯一条目中,721个(66.3%)通过语言能力验证,641个通过自我评估,80个通过正式测试。结论:BCP通过整合有效的评估和基于证据的方法来提高语言能力,解决了先前的项目限制,并为改善NELP患者的健康公平、护理质量和结果设定了新的标准。
{"title":"Language-Concordant Health Care: Implementation of a Bilingual Competency Program","authors":"Nkiru Ogbuefi (is MD Candidate, Tufts University School of Medicine.),&nbsp;Alexandra Forauer MPH (is Director, Destination Services, Memorial Sloan Kettering Cancer Center, New York.),&nbsp;Maryana Kovalchuk MA (is Senior Manager, Patient Support Services, Memorial Sloan Kettering Cancer Center.),&nbsp;Javier Gonzalez MFA (is Language Initiatives Lead, Immigrant Health and Cancer Disparities Service, Memorial Sloan Kettering Cancer Center.),&nbsp;Catalina Gomez Luna (is Language Program Coordinator and Trainer, Immigrant Health and Cancer Disparities Service, Memorial Sloan Kettering Cancer Center.),&nbsp;Yunshan Niu MA (is Project Manager, Immigrant Health and Cancer Disparities Service, Memorial Sloan Kettering Cancer Center.),&nbsp;Francesca Gany MD, MS (is Attending Physician, and Chief, Immigrant Health and Cancer Disparities Service, Memorial Sloan Kettering Cancer Center, and Professor of Medicine and Population Health Sciences, Weill Cornell Medical College.),&nbsp;Lisa C. Diamond MD, MPH (is Associate Attending Physician, Department of Medicine, Memorial Sloan Kettering Cancer Center, and Assistant Professor of Population Health Sciences, Weill Cornell Medical College. Please address correspondence to Lisa C. Diamond)","doi":"10.1016/j.jcjq.2025.06.004","DOIUrl":"10.1016/j.jcjq.2025.06.004","url":null,"abstract":"<div><h3>Background</h3><div>Language proficiency among health care professionals is essential for delivering equitable, high-quality care to patients with a non-English language preference (NELP). This study examines how implementing a Bilingual Competency Program (BCP) for diverse clinical staff enhances patient-centered care and improves the health care experience for NELP patients.</div></div><div><h3>Methods</h3><div>This quality improvement initiative describes implementation of the BCP at an urban cancer center. Staff self-assessed their language skills using the adapted Interagency Language Roundtable Scale for Healthcare (ILR-H) and recorded this in the organization’s human resources platform. Those self-rating as excellent attested to their proficiency and enrolled by signing an electronic statement. Those rating themselves as very good or good took an oral proficiency test. Those who passed joined the BCP, while those self-assessing as fair or poor were not included.</div></div><div><h3>Results</h3><div>A total of 935 employees joined the program, representing 1,087 unique language entries across 67 languages, with Spanish, Mandarin, Russian, and Hindi being most common. Out of 1,087 unique entries, 641 (59.0%) self-assessed as excellent, 269 (24.7%) as very good (75.0% of whom [60/80] passed the proficiency test), and 130 (12.0%) as good (58.8% of whom [20/34] passed). Most participants (71.8%) were in patient-facing roles, and 68.7% held clinical positions. Of 1,087 unique entries, 721 (66.3%) were verified for language proficiency, 641 through self-assessment and 80 through formal testing.</div></div><div><h3>Conclusion</h3><div>The BCP enhances linguistic competency by integrating validated assessments and evidence-based methods, addressing prior program limitations, and setting a new standard for improving health equity, care quality, and outcomes for NELP patients.</div></div>","PeriodicalId":14835,"journal":{"name":"Joint Commission journal on quality and patient safety","volume":"51 9","pages":"Pages 526-533"},"PeriodicalIF":2.4,"publicationDate":"2025-06-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144649499","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Super-Facilitators for Implementation of Leading Antimicrobial Stewardship Practices in Hospitals: A Qualitative Study 在医院实施领先的抗菌药物管理实践的超级促进者:一项定性研究。
IF 2.4 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-06-07 DOI: 10.1016/j.jcjq.2025.06.001
Salome O. Chitavi PhD (is Research Scientist II, Department of Research, The Joint Commission, Oakbrook Terrace, Illinois), Michael Kohut PhD (is Qualitative Data Analyst, Center for Interdisciplinary Population and Health Research, MaineHealth Institute for Research, Westbrook, Maine), Barbara I. Braun PhD (is Associate Director, Department of Research, The Joint Commission), David Y. Hyun MD (is Project Director, Antibiotic Resistance Project, The Pew Charitable Trust, Washington, D.C. Please address correspondence to Salome Chitavi)

Background

Most hospitals have a basic infrastructure in place for their antimicrobial stewardship programs (ASPs). However, up to 50% of hospital-administered antimicrobials are prescribed inappropriately. To explore challenges and facilitators for effective implementation of leading practices (LPs), the authors conducted in-depth semistructured interviews with a sample of ASP leaders in Joint Commission–accredited hospitals across the United States.

Methods

In this qualitative study, the reserarchers conducted 30 in-depth interviews with a purposive sample of hospital ASP leaders from a cross section of hospitals of varied size and system membership. The framework approach was used to analyze and organize data. Factors that were critical for implementing multiple LPs across hospitals of different characteristics were termed super-facilitators.

Results

Of 46 hospitals invited, 30 (10 large, 10 medium, 10 small) agreed to be interviewed. Of these, 22 hospitals were general medical/surgical, 6 were critical access hospitals (CAHs), and 2 were children’s hospitals. The authors identified five super-facilitators: (1) having optimal electronic health records (EHRs), (2) dedicated staffing, (3) infectious diseases expertise, (4) hospital leadership commitment, and (5) physician champions that enhanced buy-in from clinicians.

Conclusion

Each of the five super-facilitators affect implementation of multiple leading antimicrobial stewardship practices. Given their inter-relationships, collective application of all five super-facilitators can support more effective and sustainable antimicrobial stewardship.
背景:大多数医院都有抗菌药物管理计划(asp)的基本基础设施。然而,高达50%的医院使用的抗微生物药物处方不当。为了探索有效实施领先实践(lp)的挑战和促进因素,作者对美国联合委员会认可的医院的ASP领导者样本进行了深入的半结构化访谈。方法:在这一定性研究中,研究人员对来自不同规模和系统成员的医院横截面的医院ASP领导者进行了30次深度访谈。采用框架方法对数据进行分析和组织。在不同特征的医院中实施多个lp的关键因素被称为超级促进者。结果:在被邀请的46家医院中,有30家(大、中、小各10家)同意接受访谈。在这些医院中,22家是普通内科/外科医院,6家是急救医院,2家是儿童医院。作者确定了五个超级推动者:(1)拥有最佳的电子健康记录(EHRs),(2)专职人员,(3)传染病专业知识,(4)医院领导的承诺,(5)医生的支持,提高了临床医生的支持。结论:五种超级促进因素中的每一种都会影响多种主要抗菌药物管理实践的实施。鉴于它们之间的相互关系,所有五种超级促进剂的集体应用可以支持更有效和可持续的抗菌药物管理。
{"title":"Super-Facilitators for Implementation of Leading Antimicrobial Stewardship Practices in Hospitals: A Qualitative Study","authors":"Salome O. Chitavi PhD (is Research Scientist II, Department of Research, The Joint Commission, Oakbrook Terrace, Illinois),&nbsp;Michael Kohut PhD (is Qualitative Data Analyst, Center for Interdisciplinary Population and Health Research, MaineHealth Institute for Research, Westbrook, Maine),&nbsp;Barbara I. Braun PhD (is Associate Director, Department of Research, The Joint Commission),&nbsp;David Y. Hyun MD (is Project Director, Antibiotic Resistance Project, The Pew Charitable Trust, Washington, D.C. Please address correspondence to Salome Chitavi)","doi":"10.1016/j.jcjq.2025.06.001","DOIUrl":"10.1016/j.jcjq.2025.06.001","url":null,"abstract":"<div><h3>Background</h3><div>Most hospitals have a basic infrastructure in place for their antimicrobial stewardship programs (ASPs). However, up to 50% of hospital-administered antimicrobials are prescribed inappropriately. To explore challenges and facilitators for effective implementation of leading practices (LPs), the authors conducted in-depth semistructured interviews with a sample of ASP leaders in Joint Commission–accredited hospitals across the United States.</div></div><div><h3>Methods</h3><div>In this qualitative study, the reserarchers conducted 30 in-depth interviews with a purposive sample of hospital ASP leaders from a cross section of hospitals of varied size and system membership. The framework approach was used to analyze and organize data. Factors that were critical for implementing multiple LPs across hospitals of different characteristics were termed <em>super-facilitators</em>.</div></div><div><h3>Results</h3><div>Of 46 hospitals invited, 30 (10 large, 10 medium, 10 small) agreed to be interviewed. Of these, 22 hospitals were general medical/surgical, 6 were critical access hospitals (CAHs), and 2 were children’s hospitals. The authors identified five super-facilitators: (1) having optimal electronic health records (EHRs), (2) dedicated staffing, (3) infectious diseases expertise, (4) hospital leadership commitment, and (5) physician champions that enhanced buy-in from clinicians.</div></div><div><h3>Conclusion</h3><div>Each of the five super-facilitators affect implementation of multiple leading antimicrobial stewardship practices. Given their inter-relationships, collective application of all five super-facilitators can support more effective and sustainable antimicrobial stewardship.</div></div>","PeriodicalId":14835,"journal":{"name":"Joint Commission journal on quality and patient safety","volume":"51 10","pages":"Pages 621-631"},"PeriodicalIF":2.4,"publicationDate":"2025-06-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144649500","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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Joint Commission journal on quality and patient safety
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