RFID is one of the modern technologies that many industries have benefited from it, and there are many opportunities in the tourism industry to benefit from it. Although there are many potential opportunities, no survey has been done on factors influencing this technology acceptance in tourism industry. So despite the lack of theories, the present article is aimed to evaluate factors influencing RFID acceptance in tourism businesses, focusing on the population of executive operating in Yazd tourism sector and using Davis technology Acceptance model (TAM) as well as Tornatzkey and Flisher's technology – organization – environment model (TOE) and using equation modeling techniques. Then, using hierarchical analysis approach, this article specifies the priority of identified factors influencing decision making of this technology acceptance. According to the results, senior management support and technical knowledge from organizational dimensions, compatibility, usefulness, ease of use, security risks and lack of standards from technological dimension, external pressure from environmental dimensions and costs from an economic dimension are factors influencing RFID technology acceptance in tourism industry. Economical dimension, among the others, is the most important, and after that organizational, environmental and technological dimension respecting an important.
{"title":"Identifying and Ranking Influencing Factors in Using RFID Technology in Tourism Industry via the Use of Structural Equation Modeling","authors":"Mahdie Honarzade, Mahboubeh Mahmoudinia, Maryam Saberi Anari","doi":"10.4018/IJISSS.2018100101","DOIUrl":"https://doi.org/10.4018/IJISSS.2018100101","url":null,"abstract":"RFID is one of the modern technologies that many industries have benefited from it, and there are many opportunities in the tourism industry to benefit from it. Although there are many potential opportunities, no survey has been done on factors influencing this technology acceptance in tourism industry. So despite the lack of theories, the present article is aimed to evaluate factors influencing RFID acceptance in tourism businesses, focusing on the population of executive operating in Yazd tourism sector and using Davis technology Acceptance model (TAM) as well as Tornatzkey and Flisher's technology – organization – environment model (TOE) and using equation modeling techniques. Then, using hierarchical analysis approach, this article specifies the priority of identified factors influencing decision making of this technology acceptance. According to the results, senior management support and technical knowledge from organizational dimensions, compatibility, usefulness, ease of use, security risks and lack of standards from technological dimension, external pressure from environmental dimensions and costs from an economic dimension are factors influencing RFID technology acceptance in tourism industry. Economical dimension, among the others, is the most important, and after that organizational, environmental and technological dimension respecting an important.","PeriodicalId":151306,"journal":{"name":"Int. J. Inf. Syst. Serv. Sect.","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117331543","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-10-01DOI: 10.4018/IJISSS.2018100103
Rabii El Ghorfi, M. E. Aroussi, M. Ouadou, D. Aboutajdine
Information Technology Governance (IT Governance) is an integral part of enterprise governance which aims at controlling the formulation and the implementation of strategic objectives of an organization. The implementation of IT governance strategies generates goals and projects whose achievements are subject to the availability of IT resources. In order to monitor the achievement of these strategies, the authors propose to extend the traditional Real Option Analysis (ROA) framework to valuating governance strategies and illustrating them as classical governance notions. A decision-making framework aiming at generating the best investment decisions and responding to governance constraints is developed. In their simulation model, the authors consider control elements associated with quality, resources and time. This modeling approach stands out by opening the way to new decision-making models based on ROA and compliant with IT governance activities.
{"title":"Valuating IT Governance Strategies With Real Options in a Decision Making Framework","authors":"Rabii El Ghorfi, M. E. Aroussi, M. Ouadou, D. Aboutajdine","doi":"10.4018/IJISSS.2018100103","DOIUrl":"https://doi.org/10.4018/IJISSS.2018100103","url":null,"abstract":"Information Technology Governance (IT Governance) is an integral part of enterprise governance which aims at controlling the formulation and the implementation of strategic objectives of an organization. The implementation of IT governance strategies generates goals and projects whose achievements are subject to the availability of IT resources. In order to monitor the achievement of these strategies, the authors propose to extend the traditional Real Option Analysis (ROA) framework to valuating governance strategies and illustrating them as classical governance notions. A decision-making framework aiming at generating the best investment decisions and responding to governance constraints is developed. In their simulation model, the authors consider control elements associated with quality, resources and time. This modeling approach stands out by opening the way to new decision-making models based on ROA and compliant with IT governance activities.","PeriodicalId":151306,"journal":{"name":"Int. J. Inf. Syst. Serv. Sect.","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131121014","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-07-01DOI: 10.4018/IJISSS.2018070104
H. Koç, K. Sandkuhl, Janis Stirna, Jan-Christian Kuhr
Modern enterprises have to respond to the challenge of changing competitive situations by being able to adapt their business models and the supporting IT systems. Service-orientation and cloud computing offer established approaches for achieving flexibility in the use of computing resources and sourcing strategies. This requires promoting systematic development and management of capabilities to key activities. To ease the adaptation of business services to changed business needs a complementary abstraction layer, namely, “Capability as a Service” (CaaS) should be considered. The primary purpose of this layer is to support the capture and representation of the factors that are decisive for flexibility in business services. The main contributions of this paper are (1) motivating the additional capability-focused abstraction layer by an industrial application case, (2) the concept of CaaS including methodical aspects and technology for delivery, and (3) an initial model of capabilities for the industrial application case from utilities sector.
{"title":"Capability as a Service: Method and Tool Support for Context-Aware Business Services","authors":"H. Koç, K. Sandkuhl, Janis Stirna, Jan-Christian Kuhr","doi":"10.4018/IJISSS.2018070104","DOIUrl":"https://doi.org/10.4018/IJISSS.2018070104","url":null,"abstract":"Modern enterprises have to respond to the challenge of changing competitive situations by being able to adapt their business models and the supporting IT systems. Service-orientation and cloud computing offer established approaches for achieving flexibility in the use of computing resources and sourcing strategies. This requires promoting systematic development and management of capabilities to key activities. To ease the adaptation of business services to changed business needs a complementary abstraction layer, namely, “Capability as a Service” (CaaS) should be considered. The primary purpose of this layer is to support the capture and representation of the factors that are decisive for flexibility in business services. The main contributions of this paper are (1) motivating the additional capability-focused abstraction layer by an industrial application case, (2) the concept of CaaS including methodical aspects and technology for delivery, and (3) an initial model of capabilities for the industrial application case from utilities sector.","PeriodicalId":151306,"journal":{"name":"Int. J. Inf. Syst. Serv. Sect.","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128419414","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-07-01DOI: 10.4018/IJISSS.2018070103
Rainer Schmidt, Michael Möhring, A. Zimmermann
A new class of information system architecture, decision-oriented service systems, is spreading more and more. Decision-oriented service systems provide services that support decisions in business processes and products based on the capabilities of cloud-computing environments. To pave the way for the creation of design methods of business processes and products based on decision-oriented service systems, this article introduces a capability-oriented approach. Starting from technological capabilities, more abstract operational and dynamic capabilities are created. The framework created is based on an integrated conceptualization of decision-oriented service systems that allows capturing synergetic effects. By creating the framework, the gap between the technological capabilities of technologies and the strategic goals of enterprises shall be narrowed.
{"title":"Dynamic Capabilities of Decision-oriented Service Systems","authors":"Rainer Schmidt, Michael Möhring, A. Zimmermann","doi":"10.4018/IJISSS.2018070103","DOIUrl":"https://doi.org/10.4018/IJISSS.2018070103","url":null,"abstract":"A new class of information system architecture, decision-oriented service systems, is spreading more and more. Decision-oriented service systems provide services that support decisions in business processes and products based on the capabilities of cloud-computing environments. To pave the way for the creation of design methods of business processes and products based on decision-oriented service systems, this article introduces a capability-oriented approach. Starting from technological capabilities, more abstract operational and dynamic capabilities are created. The framework created is based on an integrated conceptualization of decision-oriented service systems that allows capturing synergetic effects. By creating the framework, the gap between the technological capabilities of technologies and the strategic goals of enterprises shall be narrowed.","PeriodicalId":151306,"journal":{"name":"Int. J. Inf. Syst. Serv. Sect.","volume":"32 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133929372","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-07-01DOI: 10.4018/IJISSS.2018070102
Laleh Rafati, G. Poels
Strategic sourcing, as a critical area of strategic management, is centered on decision-making towards achieving value-driven targets. Many companies face challenges in obtaining the benefits associated with effective strategic sourcing decision-making. Enterprise modeling can contribute to strategic sourcing decision-making by helping in the conceptualization, design and exploration of multiple strategic options for better decision-making. In this article, the authors explore a solution approach that refines the existing Enterprise Engineering (EE) modeling discipline into a Service-oriented Enterprise Engineering (SoEE) modeling discipline, by founding it on the novel application of the Viable Systems Approach (vSa) towards strategic (sourcing) decision-making. The proposed modeling discipline provides (1) the systemic viewpoints to interpret complex sourcing phenomena; and (2) the outside-box models to specify the value-driven interactions of an enterprise (as a system) with other actors. Finally, to operationalize the modeling discipline the authors introduce the conceptual basis (C.A.R.S) of a modeling language to apply the SoEE viewpoints and develop the related models for supporting strategic sourcing decision-making. The paper elaborates on preliminary ideas presented at the SoEA4EE 2013 workshop.
{"title":"Service-Oriented Enterprise Engineering: A Modeling Discipline Based on the Viable Systems Approach (vSa) for Strategic Sourcing Decision-Making","authors":"Laleh Rafati, G. Poels","doi":"10.4018/IJISSS.2018070102","DOIUrl":"https://doi.org/10.4018/IJISSS.2018070102","url":null,"abstract":"Strategic sourcing, as a critical area of strategic management, is centered on decision-making towards achieving value-driven targets. Many companies face challenges in obtaining the benefits associated with effective strategic sourcing decision-making. Enterprise modeling can contribute to strategic sourcing decision-making by helping in the conceptualization, design and exploration of multiple strategic options for better decision-making. In this article, the authors explore a solution approach that refines the existing Enterprise Engineering (EE) modeling discipline into a Service-oriented Enterprise Engineering (SoEE) modeling discipline, by founding it on the novel application of the Viable Systems Approach (vSa) towards strategic (sourcing) decision-making. The proposed modeling discipline provides (1) the systemic viewpoints to interpret complex sourcing phenomena; and (2) the outside-box models to specify the value-driven interactions of an enterprise (as a system) with other actors. Finally, to operationalize the modeling discipline the authors introduce the conceptual basis (C.A.R.S) of a modeling language to apply the SoEE viewpoints and develop the related models for supporting strategic sourcing decision-making. The paper elaborates on preliminary ideas presented at the SoEA4EE 2013 workshop.","PeriodicalId":151306,"journal":{"name":"Int. J. Inf. Syst. Serv. Sect.","volume":"43 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123095209","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-07-01DOI: 10.4018/IJISSS.2018070101
Eric Grandry, C. Feltus, E. Dubois
Enterprise architecture management provides the mechanism for governing enterprise transformations required by changes in the environment. In this article, the authors focus on changes that result from the analysis of information system risks and of their impacts on the services delivered by the enterprise. The authors present how the concepts of an information system risks management domain can be integrated into the ArchiMate enterprise architecture modelling language. This article approaches the conceptual integration in two design cycles: first, this article will consider information security risks, and then the authors generalize to information system risks. Additionally, the authors illustrate the application of the proposed approach and demonstrate the benefits of the integrated model through the handling of a case study, first in the domain of information security, and then in the domain of information privacy. The generalized risk-oriented EA model leads to a risk integration framework for the service-oriented enterprise.
{"title":"A Risk Integration Framework for the Service-Oriented Enterprise","authors":"Eric Grandry, C. Feltus, E. Dubois","doi":"10.4018/IJISSS.2018070101","DOIUrl":"https://doi.org/10.4018/IJISSS.2018070101","url":null,"abstract":"Enterprise architecture management provides the mechanism for governing enterprise transformations required by changes in the environment. In this article, the authors focus on changes that result from the analysis of information system risks and of their impacts on the services delivered by the enterprise. The authors present how the concepts of an information system risks management domain can be integrated into the ArchiMate enterprise architecture modelling language. This article approaches the conceptual integration in two design cycles: first, this article will consider information security risks, and then the authors generalize to information system risks. Additionally, the authors illustrate the application of the proposed approach and demonstrate the benefits of the integrated model through the handling of a case study, first in the domain of information security, and then in the domain of information privacy. The generalized risk-oriented EA model leads to a risk integration framework for the service-oriented enterprise.","PeriodicalId":151306,"journal":{"name":"Int. J. Inf. Syst. Serv. Sect.","volume":"19 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126670561","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-04-01DOI: 10.4018/IJISSS.2018040103
Menaouer Brahami, N. Matta
Knowledge plays a key role in the information revolution. Major challenges are to select the information from numerous sources and transform it into useful knowledge. In this context and in an economy strongly focused on the “Knowledge†, take the turn of knowledge management becomes a strategic issue for the survival of organizations. However, the research in knowledge management focuses mainly on the creation, capitalization, and knowledge transfer process. Researchers are centered on the establishment of the knowledge management process in companies, but little about interaction between the knowledge management process and the risk management process. In this article, the authors propose a new model to reduce the risk of projects guided by the knowledge management process represented by the GAMETH method. They apply their approach to ammonia industry presented by the FERTIAL (Algerian-Spanish company).
{"title":"A Model to Reduce the Risk of Projects Guided by the Knowledge Management Process: Application on Industrial Services","authors":"Menaouer Brahami, N. Matta","doi":"10.4018/IJISSS.2018040103","DOIUrl":"https://doi.org/10.4018/IJISSS.2018040103","url":null,"abstract":"Knowledge plays a key role in the information revolution. Major challenges are to select the information from numerous sources and transform it into useful knowledge. In this context and in an economy strongly focused on the “Knowledge†, take the turn of knowledge management becomes a strategic issue for the survival of organizations. However, the research in knowledge management focuses mainly on the creation, capitalization, and knowledge transfer process. Researchers are centered on the establishment of the knowledge management process in companies, but little about interaction between the knowledge management process and the risk management process. In this article, the authors propose a new model to reduce the risk of projects guided by the knowledge management process represented by the GAMETH method. They apply their approach to ammonia industry presented by the FERTIAL (Algerian-Spanish company).","PeriodicalId":151306,"journal":{"name":"Int. J. Inf. Syst. Serv. Sect.","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130168486","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-04-01DOI: 10.4018/IJISSS.2018040105
C. Ozgur
This is the first research article that attempts to relate public service to managing an organization and explains systems with realistic yet simplistic examples. This article is the first of its kind to relate public service to managing organizations that relate public service such as parks and police. It measures and implements maximin value functions. A maximin value function applies when the criteria are totally non-substitutable: a decrease in a critical criterion cannot be compensated for by an increase in another criterion. This article illustrates situations where a maximin value function is an appropriate model, develops a method to measure a decision maker's maximin value function, and demonstrates how a maximin value function can be used in applications such as park and police systems. The measurement technique is easy to understand and most decision makers can complete the process in a short period of time. For quantitative scheduling techniques found in journals, their wider use in applications has been declining due to a variety of obstacles. This article will first list a number of these obstacles and then suggest ways to overcome them. Parks and Police departments are government agencies that both have limited and competing resources. In these circumstances, it is an ideal situation to share the resources as much as possible. In this article, examples are shown of where the limited resources may occur in both agencies, and how the manager may overcome these problems by sharing the resources. Examples of affective and just sharing of resources are given for both parks and police departments. In Parks Management, affective trade-offs are shown among trim mowing, tractor mowing, garbage collection and ball-field dragging. In Police departments affective trade-offs are shown among foot patrol, car patrol, detective analysis and office work.
{"title":"Resources in Parks and Police Management Applying Decision Utility to Solve Problems with Limited Resources","authors":"C. Ozgur","doi":"10.4018/IJISSS.2018040105","DOIUrl":"https://doi.org/10.4018/IJISSS.2018040105","url":null,"abstract":"This is the first research article that attempts to relate public service to managing an organization and explains systems with realistic yet simplistic examples. This article is the first of its kind to relate public service to managing organizations that relate public service such as parks and police. It measures and implements maximin value functions. A maximin value function applies when the criteria are totally non-substitutable: a decrease in a critical criterion cannot be compensated for by an increase in another criterion. This article illustrates situations where a maximin value function is an appropriate model, develops a method to measure a decision maker's maximin value function, and demonstrates how a maximin value function can be used in applications such as park and police systems. The measurement technique is easy to understand and most decision makers can complete the process in a short period of time. For quantitative scheduling techniques found in journals, their wider use in applications has been declining due to a variety of obstacles. This article will first list a number of these obstacles and then suggest ways to overcome them. Parks and Police departments are government agencies that both have limited and competing resources. In these circumstances, it is an ideal situation to share the resources as much as possible. In this article, examples are shown of where the limited resources may occur in both agencies, and how the manager may overcome these problems by sharing the resources. Examples of affective and just sharing of resources are given for both parks and police departments. In Parks Management, affective trade-offs are shown among trim mowing, tractor mowing, garbage collection and ball-field dragging. In Police departments affective trade-offs are shown among foot patrol, car patrol, detective analysis and office work.","PeriodicalId":151306,"journal":{"name":"Int. J. Inf. Syst. Serv. Sect.","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114764305","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-04-01DOI: 10.4018/IJISSS.2018040104
J. Gomes, M. Romão
The IS/IT has played a key role in the improvement of business strategies and in changing skills and organizational capabilities. However, the promised benefits of these investments have been difficult to monitor, implement and account for. Benefits Management (BM) is becoming an increasingly important approach for projects which implement IS/IT investments. The authors' motivation was answer to the following research question: How BM can help organizations obtain the Dynamic Capabilities (DC) required to meet the growing market challenges? This paper proposes a framework for assisting organizations identify and monitor the benefits of IS/IT investments, and for leveraging through IS/IT the internal changes necessary to quickly respond to the demands presented by the dynamic business environment. The authors' research approach explored an enriched single case study. They conducted an in-depth and multi-faceted exploration, collecting and using data from documentation, archival records, interviews, direct and participant observations.
{"title":"Achieving Dynamic Capabilities Through the Benefits Management Approach","authors":"J. Gomes, M. Romão","doi":"10.4018/IJISSS.2018040104","DOIUrl":"https://doi.org/10.4018/IJISSS.2018040104","url":null,"abstract":"The IS/IT has played a key role in the improvement of business strategies and in changing skills and organizational capabilities. However, the promised benefits of these investments have been difficult to monitor, implement and account for. Benefits Management (BM) is becoming an increasingly important approach for projects which implement IS/IT investments. The authors' motivation was answer to the following research question: How BM can help organizations obtain the Dynamic Capabilities (DC) required to meet the growing market challenges? This paper proposes a framework for assisting organizations identify and monitor the benefits of IS/IT investments, and for leveraging through IS/IT the internal changes necessary to quickly respond to the demands presented by the dynamic business environment. The authors' research approach explored an enriched single case study. They conducted an in-depth and multi-faceted exploration, collecting and using data from documentation, archival records, interviews, direct and participant observations.","PeriodicalId":151306,"journal":{"name":"Int. J. Inf. Syst. Serv. Sect.","volume":"448 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132022961","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-04-01DOI: 10.4018/IJISSS.2018040101
Tom E. Yoon, Bong-Keun Jeong
Using a multiple case studies and surveys, this article finds that factors essential to successful Service Oriented Architecture (SOA) implementations include establishing effective SOA governance, establishing SOA registries, starting with a small project, collaboration between business and IT units, strengthening trust among business units, and training. This article also explores business and IT motivations for SOA implementation and the benefits realized from this implementation. The findings from this article can provide a guidance for practitioners on the successful implementation of SOA.
{"title":"Service Oriented Architecture (SOA) Implementation: Success Factors and Realized Benefits","authors":"Tom E. Yoon, Bong-Keun Jeong","doi":"10.4018/IJISSS.2018040101","DOIUrl":"https://doi.org/10.4018/IJISSS.2018040101","url":null,"abstract":"Using a multiple case studies and surveys, this article finds that factors essential to successful Service Oriented Architecture (SOA) implementations include establishing effective SOA governance, establishing SOA registries, starting with a small project, collaboration between business and IT units, strengthening trust among business units, and training. This article also explores business and IT motivations for SOA implementation and the benefits realized from this implementation. The findings from this article can provide a guidance for practitioners on the successful implementation of SOA.","PeriodicalId":151306,"journal":{"name":"Int. J. Inf. Syst. Serv. Sect.","volume":"60 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123268981","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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