Siti Rapidah Omar Ali, N. Shariff, N. Said, Khalid Amin Bin Mat
Service quality has become one of the greatest imperative factors of students’ satisfaction in higher education industry these days. As the education sector is primarily considered service providing establishment, the service quality aspects are the key to sustainable competitive advantage. This study aims to determine the relationship between service quality aspects namely academic aspects, non- academic aspects and reputation towards students’ satisfaction. The HEDPERF model was used as a research framework. A set of 265 questionnaires were distributed to the undergraduate students in a public university in the East Coast of Malaysia by using stratified random sampling. A total of 260 of the questionnaires were returned equivalent to 95.84%. The data were analyzed using descriptive statistical analysis, Pearson Correlation and Multiple Regression. The findings revealed that all three dimensions of service quality have a positive relationship with the students’ satisfaction. Academic aspect revealed to be the most significant influence towards the students’ satisfaction. Suggestion to the management of higher education also been made particularly in the areas where improvement is required.
{"title":"The Effects of Service Quality Dimensions on Students’ Satisfaction: HEDPERF Model Adoption","authors":"Siti Rapidah Omar Ali, N. Shariff, N. Said, Khalid Amin Bin Mat","doi":"10.24191/JI.V15I1.7371","DOIUrl":"https://doi.org/10.24191/JI.V15I1.7371","url":null,"abstract":"Service quality has become one of the greatest imperative factors of students’ satisfaction in higher education industry these days. As the education sector is primarily considered service providing establishment, the service quality aspects are the key to sustainable competitive advantage. This study aims to determine the relationship between service quality aspects namely academic aspects, non- academic aspects and reputation towards students’ satisfaction. The HEDPERF model was used as a research framework. A set of 265 questionnaires were distributed to the undergraduate students in a public university in the East Coast of Malaysia by using stratified random sampling. A total of 260 of the questionnaires were returned equivalent to 95.84%. The data were analyzed using descriptive statistical analysis, Pearson Correlation and Multiple Regression. The findings revealed that all three dimensions of service quality have a positive relationship with the students’ satisfaction. Academic aspect revealed to be the most significant influence towards the students’ satisfaction. Suggestion to the management of higher education also been made particularly in the areas where improvement is required.","PeriodicalId":153855,"journal":{"name":"Jurnal Intelek","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128611140","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study investigates the effect of fertility on financial stability and its determinant particularly therelevance of demographic changes. This is motivated by the huge impact of demographic changes(increasing ageing population and low fertility level). Population ageing and low fertility tend to lowerboth labour- force participation and saving rates (change bank business model), thereby raising concernson a future slowing economic growth and financial instability. The system GMM results show that thefertility level somehow acts as a buffer and reflects to the degree of stability to the financial system. Anincrease in fertility and old-age population will contribute to lowering the financial stability. As a matterof policy implication, the nations, financial sectors, and economies should take pro-active active stepsand enhance policies in handling the inter-related issue of the ageing population, decreasing fertility, andfinancial stability especially in developed countries, but not necessarily to overlook the impact of theissues in developing countries. Keywords: Demographic change, old-age population, fertility, financial stability
{"title":"The Effect of Demographic Change on Financial Stability","authors":"A. Idris, M. Habibullah, R. Kaliappan","doi":"10.24191/JI.V14I2.222","DOIUrl":"https://doi.org/10.24191/JI.V14I2.222","url":null,"abstract":"This study investigates the effect of fertility on financial stability and its determinant particularly therelevance of demographic changes. This is motivated by the huge impact of demographic changes(increasing ageing population and low fertility level). Population ageing and low fertility tend to lowerboth labour- force participation and saving rates (change bank business model), thereby raising concernson a future slowing economic growth and financial instability. The system GMM results show that thefertility level somehow acts as a buffer and reflects to the degree of stability to the financial system. Anincrease in fertility and old-age population will contribute to lowering the financial stability. As a matterof policy implication, the nations, financial sectors, and economies should take pro-active active stepsand enhance policies in handling the inter-related issue of the ageing population, decreasing fertility, andfinancial stability especially in developed countries, but not necessarily to overlook the impact of theissues in developing countries. \u0000Keywords: Demographic change, old-age population, fertility, financial stability","PeriodicalId":153855,"journal":{"name":"Jurnal Intelek","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-11-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133406756","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In this study, phytochemical screening, antioxidant activity as well as phenolic content in the leaves,twigs and barks of Brucea javanica (L.) were determined using standard phytochemical screeningmethod, DPPH radical scavenging assay and Folin-Ciocalteu reagent method, respectively. Methanolicextracts of these different plant parts were prepared by maceration method. Phytochemical screeningrevealed the presence of flavonoids, terpenoids and tannins in all plant parts. This test also revealed thepresence of alkaloids and saponins in all plant parts except they were absent in the twigs and barks parts,respectively. On the other hand, steroids was absent in all plant parts. DPPH method was used toevaluate the antioxidant properties of the plant parts by measuring the absorbance at 517 nm. Theantioxidant activity was then compared with standard ascorbic acid. Among all parts, methanolic extractof leaves of Brucea javanica (L.) exhibited the highest antioxidant activity at the concentration of 100ppm with 86.19 ± 0.20% inhibition which was comparable with standard ascorbic acid with 97.62 ±0.13% inhibition at the same concentration. The IC50 value of the methanolic extract of leaves was 54.52± 0.16 ppm while the other parts were more than 100 ppm. All plant parts showed IC50 value higher thanthe standard ascorbic acid which recorded IC50 of 9.04 ± 0.09 ppm. The methanolic extract of the leavesalso exhibited the highest total phenolic content which was 105.58 ± 0.21 mg GAE/g extract compared tothe other parts. This result correlated well with the higher antioxidant activity exhibited by themethanolic extract of the leaves. Thus, the leaves part of methanolic extract of Brucea javanica (L.)exhibited the highest antioxidant activity compared to the other plant parts. Keywords: Brucea javanica (L.), simaroubaceae, phytochemical screening, antioxidant activity, phenolic content
{"title":"Phytochemical Screening, Antioxidant Activity and Phenolic Content of Different Plant Parts of Brucea javanica (L.)","authors":"H. Sidek, Hidayatul Atiqah Abd Karim, Z. Mahmud","doi":"10.24191/JI.V14I2.215","DOIUrl":"https://doi.org/10.24191/JI.V14I2.215","url":null,"abstract":"In this study, phytochemical screening, antioxidant activity as well as phenolic content in the leaves,twigs and barks of Brucea javanica (L.) were determined using standard phytochemical screeningmethod, DPPH radical scavenging assay and Folin-Ciocalteu reagent method, respectively. Methanolicextracts of these different plant parts were prepared by maceration method. Phytochemical screeningrevealed the presence of flavonoids, terpenoids and tannins in all plant parts. This test also revealed thepresence of alkaloids and saponins in all plant parts except they were absent in the twigs and barks parts,respectively. On the other hand, steroids was absent in all plant parts. DPPH method was used toevaluate the antioxidant properties of the plant parts by measuring the absorbance at 517 nm. Theantioxidant activity was then compared with standard ascorbic acid. Among all parts, methanolic extractof leaves of Brucea javanica (L.) exhibited the highest antioxidant activity at the concentration of 100ppm with 86.19 ± 0.20% inhibition which was comparable with standard ascorbic acid with 97.62 ±0.13% inhibition at the same concentration. The IC50 value of the methanolic extract of leaves was 54.52± 0.16 ppm while the other parts were more than 100 ppm. All plant parts showed IC50 value higher thanthe standard ascorbic acid which recorded IC50 of 9.04 ± 0.09 ppm. The methanolic extract of the leavesalso exhibited the highest total phenolic content which was 105.58 ± 0.21 mg GAE/g extract compared tothe other parts. This result correlated well with the higher antioxidant activity exhibited by themethanolic extract of the leaves. Thus, the leaves part of methanolic extract of Brucea javanica (L.)exhibited the highest antioxidant activity compared to the other plant parts. \u0000Keywords: Brucea javanica (L.), simaroubaceae, phytochemical screening, antioxidant activity, phenolic content","PeriodicalId":153855,"journal":{"name":"Jurnal Intelek","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-11-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116123364","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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