The method used to measure indirect tax administration efficiency is crucial; hence, this study will measure indirect tax administration efficiency using the cost-revenue ratio. Malaysia had experienced several changes related to its indirect tax system where the shift of Malaysia’s indirect tax regime is also linked to the efficiency of the indirect tax administration. The lack of empirical research on this matter urges the current study to determine the trend of indirect tax administration efficiency level under the RMCD. In this study, secondary data were obtained from RMCD Annual Report, Ministry of Finance’s Federal Government Estimated Revenue Report, Budget Report, and Treasury Annual Report to examine the trend of RMCD’s tax administration efficiency level for 7 years (2013-2019). Both administration costs and total tax revenue collection were found to affect the efficiency level of the Royal Malaysian Customs Department (RMCD); however, there is no strong evidence to claim that administration costs indeed influence the total indirect tax revenue collection and vice-versa. Research findings and initial inputs from the RMCD Annual Reports are analysed to discuss and provide recommendations for future research works. The research findings provide important information for the RMCD and policymakers in improvising indirect tax administration.
{"title":"Indirect Tax Administration Efficiency of the Royal Malaysian Customs Department","authors":"Nur Azhari Mutahar, Nadiah Abd Hamid","doi":"10.24191/ji.v17i1.15861","DOIUrl":"https://doi.org/10.24191/ji.v17i1.15861","url":null,"abstract":"The method used to measure indirect tax administration efficiency is crucial; hence, this study will measure indirect tax administration efficiency using the cost-revenue ratio. Malaysia had experienced several changes related to its indirect tax system where the shift of Malaysia’s indirect tax regime is also linked to the efficiency of the indirect tax administration. The lack of empirical research on this matter urges the current study to determine the trend of indirect tax administration efficiency level under the RMCD. In this study, secondary data were obtained from RMCD Annual Report, Ministry of Finance’s Federal Government Estimated Revenue Report, Budget Report, and Treasury Annual Report to examine the trend of RMCD’s tax administration efficiency level for 7 years (2013-2019). Both administration costs and total tax revenue collection were found to affect the efficiency level of the Royal Malaysian Customs Department (RMCD); however, there is no strong evidence to claim that administration costs indeed influence the total indirect tax revenue collection and vice-versa. Research findings and initial inputs from the RMCD Annual Reports are analysed to discuss and provide recommendations for future research works. The research findings provide important information for the RMCD and policymakers in improvising indirect tax administration.","PeriodicalId":153855,"journal":{"name":"Jurnal Intelek","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130603195","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
K. Hua, Siti Wardah Mohd Nor, Radzliyana Radzuwan, N. Othman, Ahmad Fikri Mohd Kassim
Today, families are considered the main contributors to the growing market of tourism business. This trend is motivated by the growing awareness on retaining family ties and generating memories of family memories. Making decision for family sports tourism is a challenging task, especially when it involves inter-generational tourism. Although family tourism is growing globally, details of challenges that constrain family tourists varies across the globe and surprisingly no study has so far addressed the issue thoroughly especially in Malaysia. This paper relates the challenges experienced by families of different income levels in family sports tourism at Pulau Langkawi. The objectives were answered based on a survey conducted among 243 family sports tourists at Pulau Langkawi and data collected using questionnaire was statistically tested using MANOVA. Regardless of family income level, quantitative findings identified the influential challenges in significant order as structural constraints, interpersonal constraints, and intrapersonal constraints, with participation fee as the main constraint factor. Family sports tourists of different income group were not significantly constrained by any specific barrier. There is a potential of gaining more knowledge on the barriers experienced in family sports tourism by focusing on other demographic variables. This paper generates a better thought on the challenges experienced in family sports tourism and the prospect in the upcoming sports tourism business.
{"title":"Challenges in Family Sports Tourism Development at Pulau Langkawi: Perceptions of Sports Tourists","authors":"K. Hua, Siti Wardah Mohd Nor, Radzliyana Radzuwan, N. Othman, Ahmad Fikri Mohd Kassim","doi":"10.24191/ji.v17i1.15850","DOIUrl":"https://doi.org/10.24191/ji.v17i1.15850","url":null,"abstract":"Today, families are considered the main contributors to the growing market of tourism business. This trend is motivated by the growing awareness on retaining family ties and generating memories of family memories. Making decision for family sports tourism is a challenging task, especially when it involves inter-generational tourism. Although family tourism is growing globally, details of challenges that constrain family tourists varies across the globe and surprisingly no study has so far addressed the issue thoroughly especially in Malaysia. This paper relates the challenges experienced by families of different income levels in family sports tourism at Pulau Langkawi. The objectives were answered based on a survey conducted among 243 family sports tourists at Pulau Langkawi and data collected using questionnaire was statistically tested using MANOVA. Regardless of family income level, quantitative findings identified the influential challenges in significant order as structural constraints, interpersonal constraints, and intrapersonal constraints, with participation fee as the main constraint factor. Family sports tourists of different income group were not significantly constrained by any specific barrier. There is a potential of gaining more knowledge on the barriers experienced in family sports tourism by focusing on other demographic variables. This paper generates a better thought on the challenges experienced in family sports tourism and the prospect in the upcoming sports tourism business.","PeriodicalId":153855,"journal":{"name":"Jurnal Intelek","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125185468","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
N. Izni, N. A. Zainordin, Lu She Chuen, Winsent Ng Yik Onn, Nursyamilah Annuar
The growth of the Internet and the usage of electronic devices such as computers and mobile phones, have increased e-banking services usage, especially online and mobile bankings. This is a great opportunity to identify and understand which factors would significantly affect the user’s intention to use e-banking services and to give the determining factors of e-banking services in the aspect of the users. This could help banking-related companies to improve their services and products. Quantitative analysis was used in this paper to measure the relationships between e-banking services and user’s intention. In the data collection process, questionnaire was distributed to 390 Malaysians, aged 18 and above, who stay in Klang valley. Statistical Package for Social Science (SPSS) software will be used to analyse the collected data based on Pearson’ correlation coefficient and multiple regression analysis to determine the result.
互联网的发展和电子设备(如电脑和移动电话)的使用，增加了电子银行服务的使用，特别是网上和移动银行。这是一个很好的机会，可以识别和了解哪些因素会显著影响用户使用电子银行服务的意愿，并从用户的角度给出电子银行服务的决定因素。这将有助于银行相关公司改善其服务和产品。本文采用定量分析的方法来衡量电子银行服务与用户意愿之间的关系。在数据收集过程中，向390名居住在巴生谷的18岁及以上的马来西亚人发放了问卷。将使用SPSS (Statistical Package for Social Science)软件对收集到的数据进行分析，基于Pearson相关系数和多元回归分析来确定结果。
{"title":"Factors Influencing the Adoption of E-banking Services in Klang Valley","authors":"N. Izni, N. A. Zainordin, Lu She Chuen, Winsent Ng Yik Onn, Nursyamilah Annuar","doi":"10.24191/ji.v17i1.16101","DOIUrl":"https://doi.org/10.24191/ji.v17i1.16101","url":null,"abstract":"The growth of the Internet and the usage of electronic devices such as computers and mobile phones, have increased e-banking services usage, especially online and mobile bankings. This is a great opportunity to identify and understand which factors would significantly affect the user’s intention to use e-banking services and to give the determining factors of e-banking services in the aspect of the users. This could help banking-related companies to improve their services and products. Quantitative analysis was used in this paper to measure the relationships between e-banking services and user’s intention. In the data collection process, questionnaire was distributed to 390 Malaysians, aged 18 and above, who stay in Klang valley. Statistical Package for Social Science (SPSS) software will be used to analyse the collected data based on Pearson’ correlation coefficient and multiple regression analysis to determine the result.","PeriodicalId":153855,"journal":{"name":"Jurnal Intelek","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128842689","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Nur Shafini Mohd Said, Raghadah Yusof, Siti Rapidah Omar Ali, Khalid Amin Bin Mat, F. A. Mansor
The study investigated the influence of organizational culture towards employee performance at utilities sector. The purpose of the study was to analyze the relationships between factors that influence employee performance, which are employee participation, openness to communication and reward systems among employees of utilities sector. The researchers have selected the employees working at the utilities sector as the study population, which included 134 employees. A set of questionnaires has been used to collect and analyze data and distributed via Google Form to respondents. The statistical analyses were performed using version 23 of the Statistical Package for Social Science (SPSS). In order to identify the impact of organizational culture among employees at this sector, the Correlation and Multiple Regressions analyses were used. The results showed that there is a strong relationship between independent and dependent variables. The results also indicate that the three hypotheses were accepted. The researchers hope that the results will also provide benefits to the organization.
{"title":"Employees’ Performance and Organisational Culture in the Utility Sector","authors":"Nur Shafini Mohd Said, Raghadah Yusof, Siti Rapidah Omar Ali, Khalid Amin Bin Mat, F. A. Mansor","doi":"10.24191/ji.v17i1.16130","DOIUrl":"https://doi.org/10.24191/ji.v17i1.16130","url":null,"abstract":"The study investigated the influence of organizational culture towards employee performance at utilities sector. The purpose of the study was to analyze the relationships between factors that influence employee performance, which are employee participation, openness to communication and reward systems among employees of utilities sector. The researchers have selected the employees working at the utilities sector as the study population, which included 134 employees. A set of questionnaires has been used to collect and analyze data and distributed via Google Form to respondents. The statistical analyses were performed using version 23 of the Statistical Package for Social Science (SPSS). In order to identify the impact of organizational culture among employees at this sector, the Correlation and Multiple Regressions analyses were used. The results showed that there is a strong relationship between independent and dependent variables. The results also indicate that the three hypotheses were accepted. The researchers hope that the results will also provide benefits to the organization.","PeriodicalId":153855,"journal":{"name":"Jurnal Intelek","volume":"91 3","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"120841951","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Mohd Remie Mohd Johan, Elisya Maliha Yuan Li Mohd Zain, Tomoki Miura, Tee Mcxin, Nursyamilah Annuar
The purpose of this study is to determine the effect of social media marketing on consumer consumption behavior. The focus of this study is to determine whether the frequency of advertisement, social media fashion trends, influencer endorsements, and product brand have an effect on consumption behavior among Malaysian youths. An online questionnaire that measures factors was constructed and disseminated to young Malaysians to acquire the data needed for this study. SEM-PLS is being used to evaluate the data. A conclusion has been drawn and this study also provided some recommendations for future research.
{"title":"Assessing Consumer Consumption Behaviour Through Social Media Marketing: A Survey among Youths in Malaysia","authors":"Mohd Remie Mohd Johan, Elisya Maliha Yuan Li Mohd Zain, Tomoki Miura, Tee Mcxin, Nursyamilah Annuar","doi":"10.24191/ji.v17i1.15918","DOIUrl":"https://doi.org/10.24191/ji.v17i1.15918","url":null,"abstract":"The purpose of this study is to determine the effect of social media marketing on consumer consumption behavior. The focus of this study is to determine whether the frequency of advertisement, social media fashion trends, influencer endorsements, and product brand have an effect on consumption behavior among Malaysian youths. An online questionnaire that measures factors was constructed and disseminated to young Malaysians to acquire the data needed for this study. SEM-PLS is being used to evaluate the data. A conclusion has been drawn and this study also provided some recommendations for future research.","PeriodicalId":153855,"journal":{"name":"Jurnal Intelek","volume":"70 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128257353","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
A low participation of the Orang Asli students can be seen in the local education system and has persisted even after decades of study and enforcement of several government policies. This paper reviews prior research on Indigenous education, to determine how the Orang Asli students are impacted by the mainstream educational curriculum. In attaining the Sustainable Development Goals (SDG) vision of “Education for All” and ensuring that the indigenous students succeed in school, this paper is of the view that it is crucial that a culturally compatible curriculum is implemented in schools. Besides, teachers may need to tailor their teaching style to the Orang Asli students’ needs to allow a more enhanced learning outcome while retaining their cultural competence.
{"title":"Educating Orang Asli Students: The Challenges Towards Achieving the Malaysian Sustainable Education Agenda","authors":"I. W. Othman","doi":"10.24191/ji.v17i1.15845","DOIUrl":"https://doi.org/10.24191/ji.v17i1.15845","url":null,"abstract":"A low participation of the Orang Asli students can be seen in the local education system and has persisted even after decades of study and enforcement of several government policies. This paper reviews prior research on Indigenous education, to determine how the Orang Asli students are impacted by the mainstream educational curriculum. In attaining the Sustainable Development Goals (SDG) vision of “Education for All” and ensuring that the indigenous students succeed in school, this paper is of the view that it is crucial that a culturally compatible curriculum is implemented in schools. Besides, teachers may need to tailor their teaching style to the Orang Asli students’ needs to allow a more enhanced learning outcome while retaining their cultural competence. \u0000 ","PeriodicalId":153855,"journal":{"name":"Jurnal Intelek","volume":"58 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125995835","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Financial statement fraud is seen as a rampant problem around the world. Early detection is one of the ways to curb financial statement fraud, and it has motivated this study to be conducted. The main objective of this study is to investigate the primary factors that influence the public listed companies in Malaysia to be involved in financial statement fraud. The sample used in this study comprised 40 financial statement fraud companies matched with another 40 non-financial statement fraud companies listed in Bursa Malaysia from 2003 to 2020. This study used the fraud triangle theory to form the research framework and develop the research hypotheses. Four hypotheses based on the elements of fraud, which are the financial target, external pressure, earnings management, and related-party transaction, have been developed and tested. Regression analysis was conducted to examine the relationship between the elements of fraud and financial statement fraud to test the hypotheses. The results indicated that financial targets, earnings management, and related-party transaction are accepted. However, external pressure was rejected. Interestingly, it was found that the fraud companies had poorer earnings quality one year before they committed the financial statement fraud. Overall, this study would assist the auditors as it identifies early warning signals or red flags. Information obtained from this study could be used by Bursa Malaysia to develop strong regulations and encourage the Malaysian public listed companies to enhance anti-fraud policies.
{"title":"Financial Statement Fraud: Evidence from Malaysian Public Listed Companies","authors":"Norziaton Ismail Khan, Arfa Aqila Muhammad Hapiz","doi":"10.24191/ji.v17i1.15937","DOIUrl":"https://doi.org/10.24191/ji.v17i1.15937","url":null,"abstract":"Financial statement fraud is seen as a rampant problem around the world. Early detection is one of the ways to curb financial statement fraud, and it has motivated this study to be conducted. The main objective of this study is to investigate the primary factors that influence the public listed companies in Malaysia to be involved in financial statement fraud. The sample used in this study comprised 40 financial statement fraud companies matched with another 40 non-financial statement fraud companies listed in Bursa Malaysia from 2003 to 2020. This study used the fraud triangle theory to form the research framework and develop the research hypotheses. Four hypotheses based on the elements of fraud, which are the financial target, external pressure, earnings management, and related-party transaction, have been developed and tested. Regression analysis was conducted to examine the relationship between the elements of fraud and financial statement fraud to test the hypotheses. The results indicated that financial targets, earnings management, and related-party transaction are accepted. However, external pressure was rejected. Interestingly, it was found that the fraud companies had poorer earnings quality one year before they committed the financial statement fraud. Overall, this study would assist the auditors as it identifies early warning signals or red flags. Information obtained from this study could be used by Bursa Malaysia to develop strong regulations and encourage the Malaysian public listed companies to enhance anti-fraud policies. ","PeriodicalId":153855,"journal":{"name":"Jurnal Intelek","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130713324","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Mohd Remie Mohd Johan, Shao Zhucheng, Kelly Lim Qiao Ling, Nursyamilah Annuar
In Malaysia, online grocery shopping is an emerging field where consumer trust has become a key factor affecting its growth and prosperity. Although grocery shopping does not account for a significant share of total consumer spending, it plays an irreplaceable role due to its unique characteristics of perishability and variability, which makes it relevant to consumers' quality of life. This article aims to explore false advertising, quality issues, logistics and reputation in relation to consumer trust in grocery shopping, using non-probability sampling research techniques in 390 questionnaires from consumers aged between 18 and 45. This article finds that false advertising and logistics have little direct association with consumer trust, while quality issues and reputation have a positive impact on consumer trust in online grocery shopping. Our study fills a gap in this area at this stage. And makes further recommendations to the government, online shopping platforms and grocers, so as to strengthen their regulation, purify the business activities in the market and promote the growth and prosperity of online grocery shopping in Malaysia in light of this research finding.
{"title":"Influencing Consumers’ Trust in Online Grocery Shopping: A Survey Among Malaysian","authors":"Mohd Remie Mohd Johan, Shao Zhucheng, Kelly Lim Qiao Ling, Nursyamilah Annuar","doi":"10.24191/ji.v17i1.15917","DOIUrl":"https://doi.org/10.24191/ji.v17i1.15917","url":null,"abstract":"In Malaysia, online grocery shopping is an emerging field where consumer trust has become a key factor affecting its growth and prosperity. Although grocery shopping does not account for a significant share of total consumer spending, it plays an irreplaceable role due to its unique characteristics of perishability and variability, which makes it relevant to consumers' quality of life. This article aims to explore false advertising, quality issues, logistics and reputation in relation to consumer trust in grocery shopping, using non-probability sampling research techniques in 390 questionnaires from consumers aged between 18 and 45. This article finds that false advertising and logistics have little direct association with consumer trust, while quality issues and reputation have a positive impact on consumer trust in online grocery shopping. Our study fills a gap in this area at this stage. And makes further recommendations to the government, online shopping platforms and grocers, so as to strengthen their regulation, purify the business activities in the market and promote the growth and prosperity of online grocery shopping in Malaysia in light of this research finding.","PeriodicalId":153855,"journal":{"name":"Jurnal Intelek","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128721729","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Zainuddin Zakaria, H. Mohd Abd Majid, Norzaidah Ngali, M. Kamaludin
This project is based on the concern of the university on the issue of small and medium entrepreneurs (SMEs) in the food processing industry. Among the issues faced by the SMEs are the lack of competitiveness and marketing effectiveness. They still have many shortcomings in the industry, especially in food hygiene, packaging, labelling as well as marketing. We are targeting at least 60% of small and medium-sized entrepreneurs, especially those involved in the processing industry, food packaging and food stall management. Previous studies have found that SMEs have constraints in proper handling, processing and knowledge that coincide with local and international standards. In addition, they are facing problems in acquiring HALAL and MESTI certification. A qualitative research approach was adopted with an exploratory, inductive research. The sampling method used in this research is purposive sampling since only respondents with the selected criteria will be considered as a respondent in the study. A minimum 20 entrepreneurs were selected based on the entrepreneurs list provided by Majlis Amanah Rakyat (MARA) of Dungun and Lembaga Terengganu Tengah (KETENGAH). They are involved in the food industry such as frozen food, dry chips, cakes, fruit juice etc. We believe this project can help them address the problems and challenges mentioned earlier as the proposed project is a holistic project that will help them to become competitive and quality-conscious entrepreneurs. This project will also help entrepreneurs and food stall operators to improve the quality of their food products. Without this project, we feel that the entrepreneurs will continue facing difficulty in terms of their ability to produce high-quality food products and penetrating new and larger local markets.
{"title":"Issues and Challenges of SME’s Food Entrepreneurs in Dungun, Terengganu","authors":"Zainuddin Zakaria, H. Mohd Abd Majid, Norzaidah Ngali, M. Kamaludin","doi":"10.24191/ji.v17i1.15883","DOIUrl":"https://doi.org/10.24191/ji.v17i1.15883","url":null,"abstract":"This project is based on the concern of the university on the issue of small and medium entrepreneurs (SMEs) in the food processing industry. Among the issues faced by the SMEs are the lack of competitiveness and marketing effectiveness. They still have many shortcomings in the industry, especially in food hygiene, packaging, labelling as well as marketing. We are targeting at least 60% of small and medium-sized entrepreneurs, especially those involved in the processing industry, food packaging and food stall management. Previous studies have found that SMEs have constraints in proper handling, processing and knowledge that coincide with local and international standards. In addition, they are facing problems in acquiring HALAL and MESTI certification. A qualitative research approach was adopted with an exploratory, inductive research. The sampling method used in this research is purposive sampling since only respondents with the selected criteria will be considered as a respondent in the study. A minimum 20 entrepreneurs were selected based on the entrepreneurs list provided by Majlis Amanah Rakyat (MARA) of Dungun and Lembaga Terengganu Tengah (KETENGAH). They are involved in the food industry such as frozen food, dry chips, cakes, fruit juice etc. We believe this project can help them address the problems and challenges mentioned earlier as the proposed project is a holistic project that will help them to become competitive and quality-conscious entrepreneurs. This project will also help entrepreneurs and food stall operators to improve the quality of their food products. Without this project, we feel that the entrepreneurs will continue facing difficulty in terms of their ability to produce high-quality food products and penetrating new and larger local markets.","PeriodicalId":153855,"journal":{"name":"Jurnal Intelek","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130997174","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The high competition among manufacturing companies in relations to the food and beverages industry has triggered the industry to evolve into a smart manufacturing system. The present reviewed literature reveals the relationship between industrial revolution 4.0 technologies (IR tech), six-sigma (SS) and sustainable performance. Studies have shown that six sigma practices have significantly impacted organizational performance in manufacturing industry. However, the integrated effects of six-sigma practices and IR 4.0 technologies on sustainable performance are yet to be empirically investigated in the context of food and beverage industry in Malaysia. Therefore, this research intends to address the gap by having a preliminary conceptual approach to the joint effect of SS and IR 4.0 technologies on sustainable performance by reviewing, analyzing and synthesizing previous studies. The study aims to confirm the future direction of food and beverages industry that is recently employing new technologies to its manufacturing system. The consequent study shall be based on data collection from middle management employees who are working and familiar with the production phases of the industry. This study is pivoted from the theories of practice-based view and contingency posing as the underpinning theories. The study reaffirms the importance of operations management practices for any strategic implementation to be successful and how sustainable performance is enhanced through performance variations.
{"title":"Integration of IR 4.0 Into Six Sigma for Sustainability in Malaysia Manufacturing Industry","authors":"Diekola Akanmu, N. Nordin","doi":"10.24191/ji.v17i1.15849","DOIUrl":"https://doi.org/10.24191/ji.v17i1.15849","url":null,"abstract":"The high competition among manufacturing companies in relations to the food and beverages industry has triggered the industry to evolve into a smart manufacturing system. The present reviewed literature reveals the relationship between industrial revolution 4.0 technologies (IR tech), six-sigma (SS) and sustainable performance. Studies have shown that six sigma practices have significantly impacted organizational performance in manufacturing industry. However, the integrated effects of six-sigma practices and IR 4.0 technologies on sustainable performance are yet to be empirically investigated in the context of food and beverage industry in Malaysia. Therefore, this research intends to address the gap by having a preliminary conceptual approach to the joint effect of SS and IR 4.0 technologies on sustainable performance by reviewing, analyzing and synthesizing previous studies. The study aims to confirm the future direction of food and beverages industry that is recently employing new technologies to its manufacturing system. The consequent study shall be based on data collection from middle management employees who are working and familiar with the production phases of the industry. This study is pivoted from the theories of practice-based view and contingency posing as the underpinning theories. The study reaffirms the importance of operations management practices for any strategic implementation to be successful and how sustainable performance is enhanced through performance variations.","PeriodicalId":153855,"journal":{"name":"Jurnal Intelek","volume":"2014 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128231777","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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