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The Impact of Training and Development on Organizational Performance 培训与发展对组织绩效的影响
Pub Date : 2022-08-01 DOI: 10.24191/ji.v17i2.18177
Nur Shafini Mohd Said, Nuron Wahida Abd Halim, Suhaily Maizan Abdul Manaf, Nur Dalila Adenan
The purpose of this study is to determine the impact of training and development on organizational performance in order to figure out how the training and development (on-the-job training, off-the-job training, job rotation) can give an impact on organizational performance. The study has been conducted at three selected departments in a government office, which are Management Services, Corporate, and Human Resources Management. The quantitative approach has been adopted, in which a questionnaire has been used to collect and analyze data. 103 questionnaires have been distributed by using Google Form to respondents and returned to the researchers with complete information. The reliability and validity have been checked by using the SPSS and the results have been evaluated. The findings indicate that all the three hypotheses are accepted.
本研究的目的是确定培训和发展对组织绩效的影响,以了解培训和发展(在职培训,脱产培训,工作轮岗)如何对组织绩效产生影响。这项研究是在一个政府办公室选定的三个部门进行的,分别是管理服务、企业和人力资源管理。采用了定量的方法,其中使用问卷调查来收集和分析数据。通过Google Form向被调查者发放了103份问卷,并将完整的信息返回给研究人员。采用SPSS软件进行信度和效度检验,并对结果进行评价。研究结果表明这三种假设都是可以接受的。
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引用次数: 0
The Involvement of Muslim-Owned Small Medium Enterprises (SMEs) in E-Commerce: The Role of Technological Infrastructure and Digital Literacy During Pandemic of Covid-19 in Perlis, Malaysia 穆斯林拥有的中小企业(SMEs)参与电子商务:技术基础设施和数字素养在2019冠状病毒病大流行期间的作用
Pub Date : 2022-08-01 DOI: 10.24191/ji.v17i2.17962
Mohd. Zaki Shahabuddin, Rozana Mohd Jamil, Izwan Nurli B. Mat Bistaman, Fatimah Noni Muhamad, N. I. Subri
The global outbreak of pandemic Covid-19 has shown an increase in E-business, particularly in E-commerce. As more people opt for E-commerce and online purchasing, SMEs must diversify their revenue and profitability by transitioning to online operations to sustain during the pandemic. Therefore, this study aims to obtain information, then descriptively analyse the technological infrastructure and digital literacy with respect to the involvement in E-commerce by Muslim entrepreneurs. This study used a questionnaire as the instrument of the research. It was done in the state of Perlis, Malaysia with Muslim entrepreneurs involved in SMEs was chosen using a convenient sampling technique. A total of 50 questionnaires were returned satisfactorily. Data were analysed and interpreted by using Statistical Package for Social Science (SPSS) computer software program. A descriptive study that includes mean, standard deviation and percentages for each component in technological infrastructure and digital literacy were employed. Most of the respondents have an uncertain view of technological infrastructure, but agreed about digital literacy in the involvement of SMEs in E-commerce in Perlis during Covid -19.
2019冠状病毒病(Covid-19)大流行的全球爆发表明,电子商务,特别是电子商务的发展有所增加。随着越来越多的人选择电子商务和在线购物,中小企业必须通过过渡到在线运营来实现收入和盈利能力的多样化,以在疫情期间维持下去。因此,本研究旨在获取信息,然后描述性地分析穆斯林企业家参与电子商务的技术基础设施和数字素养。本研究采用问卷调查作为研究工具。这项研究是在马来西亚的Perlis州进行的,使用了一种方便的抽样技术,选择了参与中小企业的穆斯林企业家。共收到50份满意的问卷。采用SPSS (Statistical Package for Social Science)计算机软件对数据进行分析和解释。采用了一项描述性研究,其中包括技术基础设施和数字素养中每个组成部分的平均值、标准差和百分比。大多数受访者对技术基础设施持不确定态度,但同意2019冠状病毒病期间中小企业参与电子商务的数字素养。
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引用次数: 0
Effect of Background Music on Concentration and Mathematics Scores of Raja Melewar Teachers Education Institute Students 背景音乐对Raja Melewar教师教育学院学生注意力和数学成绩的影响
Pub Date : 2022-08-01 DOI: 10.24191/ji.v17i2.18204
N. Abdullah, Radzliyana Radzuwan, Azrul Afifi Mortadza
Listening to music while studying has become a common occurrence among students. According to certain research, music boosts intellectual capacity due to its physiological qualities. Numerous studies have demonstrated that music teaching benefits pupils' academic achievement. Hence, the purpose of this study was to determine whether music education utilising a particular kind of music improved the concentration and mathematics scores of a group of students. Thirty-six students (n=36) from the Physical Education Department of Raja Melewar Teachers Education Institute participated in this study. Participants were randomly assigned to one of three intervention groups: control group; pop music group; or classical music group. The researchers used music in their mathematical activity. ANOVA analysis found that music had no statistically significant effect on math exam scores. There is a chance that the views of students toward background music during testing settings could make for an interesting study. Additionally, the researchers used a small sample size, which may have contributed to the indefinitive results. This suggests that additional research should be conducted with a bigger sample size.
在学生中,边学习边听音乐已经成为一种普遍现象。根据某些研究,音乐由于其生理特性而提高智力。许多研究表明,音乐教学有利于学生的学习成绩。因此,本研究的目的是确定使用特定类型音乐的音乐教育是否能提高一组学生的注意力和数学成绩。来自Raja Melewar教师教育学院体育系的36名学生(n=36)参与了本研究。参与者被随机分配到三个干预组之一:对照组;流行音乐组合;或者古典音乐团体。研究人员在数学活动中使用了音乐。方差分析发现,音乐对数学考试成绩没有统计学上的显著影响。在测试过程中,学生对背景音乐的看法可能会成为一项有趣的研究。此外,研究人员使用的样本量很小,这可能是导致结果不确定的原因。这表明应该进行更大样本量的进一步研究。
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引用次数: 0
Analysis of the Performance of Courier Companies in Selected Listed Counters in Malaysia 马来西亚部分上市专柜快递公司业绩分析
Pub Date : 2022-08-01 DOI: 10.24191/ji.v17i2.18170
Suhaily Maizan Abdul Manaf, Nur Shafini Mohd Said, Nur Dalila Adenan
Over the past few years, the logistics industry has been growing exponentially since the presence of e-commerce. The development of online sales has played a vital role in increasing the number of courier-service providers across the region. It is interesting to explore the aspects that affect the success of courier firms, which can have a greater impact on the profitability of the companies. As a result, the primary objective of this study is set to examine the elements that affect the companies’ profitability in the logistics industry over an eight-year period (2014-2020). There are six publicly traded companies in Malaysia’s logistics industry that have been included in the sample. Considering that logistics is a critical component of the companies’ competitiveness and profitability and that logistics is one of the most profitable businesses, this study has used the Random Effects Model to analyse profitability. The variables involved in this investigation are firm size, liquidity, leverage, inflation rate, and unemployment rate. The obtained results have shown that firm size, liquidity, and leverage are the positive and significant variables, while inflation is positive but not significant towards profitability. However, the unemployment factor is negative but significant towards the profitability of the selected Malaysian courier companies. Given that an efficient planning system and managing and controlling the logistics system as the significant determinants of the profitable business operations, the findings provide guidance for boosting profitability and enhancing the performance of the logistics organisations.
在过去的几年里,自电子商务出现以来,物流业呈指数级增长。网上销售的发展在增加整个地区的快递服务提供商数量方面发挥了至关重要的作用。探索影响快递公司成功的方面是很有趣的,这对公司的盈利能力有更大的影响。因此,本研究的主要目标是研究影响物流行业公司盈利能力的因素,为期八年(2014-2020年)。马来西亚物流业有六家上市公司被纳入样本。考虑到物流是公司竞争力和盈利能力的关键组成部分,物流是最赚钱的业务之一,本研究使用随机效应模型来分析盈利能力。本次调查涉及的变量包括企业规模、流动性、杠杆率、通货膨胀率和失业率。所得结果表明,企业规模,流动性和杠杆是积极的和显著的变量,而通货膨胀是积极的,但对盈利能力不显著。然而,失业因素是负面的,但对选定的马来西亚快递公司的盈利能力有重大影响。鉴于有效的规划系统和管理和控制物流系统是盈利业务运作的重要决定因素,研究结果为提高物流组织的盈利能力和绩效提供了指导。
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引用次数: 0
The Mediating Role of Competitive Intelligence on Organizational Culture and Hotel Performance: A Proposed Theoretical Framework 竞争情报对组织文化和酒店绩效的中介作用:一个提出的理论框架
Pub Date : 2022-08-01 DOI: 10.24191/ji.v17i2.18007
D. Asri, Ainul Mohsein, N. Sumarjan
The tourism industry is widely acknowledged in modern economies. However, to remain competitive, hotels are encouraged to implement strategic planning. The primary goal of this study is to propose a theoretical framework that integrates the role of Competitive Intelligence (CI) in the relationship between organizational culture and hotel performance. Therefore, an in-depth study on CI practices in the hotel industry is needed. However, a lot of previous research has been conducted on CI in other industries, especially in the SME industry. Nonetheless, to the best of the researcher's knowledge, little is known about the role of Competitive Intelligence (CI) practices in the relationship between Organizational Culture (OC) and hotel performance in Malaysia. Therefore, the use of Resource-Based Theory and Knowledge-Based theory and their justifications among studies on CI is highlighted. A three-phased process to create this framework begins with a detailed explanation of the literature related to OC as a factor influencing hotel performance. Then, the framework inserts CI practices as a strategy to improve hotel performance. Finally, CI as a mediator between the relationship of OC and hotel performance is explained. This quantitative study uses a questionnaire survey of the top-level management of 240 Four and Five-star hotels obtained from the Ministry of Tourism, Arts, and Culture Malaysia and will be analyzed using PLS-SEM. This study adds to the growing body of CI literature and contributes to industry practitioners to better understand the factor and strategies to improve hotel performance.
旅游业在现代经济中得到广泛认可。然而,为了保持竞争力,酒店被鼓励实施战略规划。本研究的主要目标是提出一个整合竞争情报(CI)在组织文化与酒店绩效关系中的作用的理论框架。因此,有必要对酒店行业CI实践进行深入研究。然而,以往对其他行业,尤其是中小企业的CI进行了大量的研究。尽管如此,据研究者所知,在马来西亚,竞争情报(CI)实践在组织文化(OC)和酒店绩效之间的关系中所起的作用知之甚少。因此,本文强调了资源基础理论和知识基础理论在CI研究中的运用及其依据。创建这一框架的过程分为三个阶段,首先是详细解释与OC作为影响酒店绩效的因素相关的文献。然后,该框架将CI实践作为提高酒店绩效的策略。最后,本文解释了CI在酒店绩效与OC关系中的中介作用。本定量研究使用从马来西亚旅游,艺术和文化部获得的240家四星级和五星级酒店的高层管理人员的问卷调查,并将使用PLS-SEM进行分析。本研究补充了不断增长的CI文献,并有助于行业从业者更好地了解提高酒店绩效的因素和策略。
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引用次数: 0
Determinants of Employee-Turnover Intention: Understanding the Role of Job Satisfaction, Compensation Practice, and Leadership Style 员工离职意向的决定因素:了解工作满意度、薪酬实践和领导风格的作用
Pub Date : 2022-08-01 DOI: 10.24191/ji.v17i2.18201
Nasyaruddin Mohamed, Khalid Amin Bin Mat, F. A. Mansor, Nasiha Abdullah, Nur Shafini Mohd Said, Siti Rapidah Omar Ali
This study examines the influence of job satisfaction, compensation practice, and leadership style on employee-turnover intention. A questionnaire consisting of five sections A to E has been distributed to collect the needed information: Section A, statements regarding job satisfaction; Section B, compensation practice; Section C, leadership style; and Section D, demographic background of respondents. The population for this research is 300 people among private-sector employees from Koperasi Kakitangan Petronas Berhad (KOPETRO), and out of that amount, 160 respondents have successfully participated. The Statistical Package for Social Science (SPSS) Version 26 has been used to generate the results of this study. The reliability test for all independent variables has tested good to excellent internal consistency as the leadership style is the highest variable with the result of 0.954, followed by job satisfaction with the result of 0.861, and compensation practice, which carries the result of 0.722. In the meantime, the Pearson’s correlation has been used to investigate the relationship between job satisfaction, compensation practice, and leadership style with the dependent variable. The test has revealed that all the independent variables have a significant relationship with employee- turnover intention, where the significant test result (p ≤ 0.05). In conclusion, the researchers have found out that all three hypotheses are accepted, which means that, from Hypothesis One until Hypothesis Three, it has been discovered that job satisfaction, compensation practice and leadership style have a significant relationship with employee-turnover intention. Lastly, the researchers hope that all the employers and top management of the private sector can gain benefits from this study.
本研究考察了工作满意度、薪酬实践和领导风格对员工离职倾向的影响。分发了一份由A至E五部分组成的调查表,以收集所需的资料:A部分,关于工作满意度的说明;B部分,薪酬实践;C部分,领导风格;D节受访者的人口背景。这项研究的对象是Koperasi Kakitangan Petronas Berhad (Koperasi Kakitangan Petronas Berhad)私营部门雇员中的300人,其中160人成功参与了调查。社会科学统计软件包(SPSS)版本26已被用来产生本研究的结果。各自变量的信度检验内部一致性为良至优,其中领导风格是最高的变量,其结果为0.954,其次是工作满意度,其结果为0.861,薪酬实践的结果为0.722。同时,皮尔森的相关性已被用于研究工作满意度之间的关系,薪酬实践,和领导风格与因变量。经检验,各自变量均与员工离职倾向有显著相关,其中显著性检验结果(p≤0.05)。总之,研究人员发现所有的三个假设都接受,这意味着,从假设1直到假设3、发现工作满意度,补偿实践和领导风格与员工流动意向有显著关系。最后,研究人员希望,所有的雇主和私营部门的高层管理人员可以从这项研究中获得好处。
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引用次数: 0
Students’ Acceptance and Motivation on Andragogical Approaches Towards their Academic Performance 学生对教学方法的接受与动机
Pub Date : 2022-08-01 DOI: 10.24191/ji.v17i2.18041
Nur Fairuz Wahida Ibrahim, Norizul Azida Darus, Amizura Hanadi Mohd Radzi
Online Distance Learning (ODL) has been practiced widely around the world. The educational delivery of ODL provides learners vast opportunities to deal with the learning process, that includes time, place as well as pace of learning. Assisted by technology, ODL has tremendously improved the educational system in many ways. This erupts the possibility of implementing andragogical approach through ODL. Hence, this study, which is guided by Knowles’s theory of andragogy, is qualitative research investigating the issue of learning process via andragogical approaches of seven adult learners in UiTM Perlis, Malaysia. The study also seeks whether students’ attitudes vary differently among themselves throughout ODL so that their performance during class could be evaluated. The findings of the study support andragogical approaches which they positively affect the students’ learning experiences.
在线远程学习(ODL)在世界范围内得到了广泛的实践。ODL的教育交付为学习者提供了处理学习过程的大量机会,包括时间、地点和学习速度。在技术的帮助下,ODL在许多方面极大地改善了教育系统。这就产生了通过ODL实现逻辑方法的可能性。因此,本研究以诺尔斯的性学理论为指导,对马来西亚伯利兹理工大学的7名成人学习者进行了定性研究,探讨了性学方法对学习过程的影响。该研究还寻求在整个ODL过程中,学生的态度是否会有所不同,以便对他们在课堂上的表现进行评估。本研究结果支持教学方法对学生的学习体验有正面影响。
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引用次数: 1
Motivational Factors on the Propensity to Use Sports Events Tourism Websites: The Utilization of UGT 体育赛事旅游网站使用倾向的动机因素:UGT的利用
Pub Date : 2022-08-01 DOI: 10.24191/ji.v17i2.18205
Radzliyana Redzuwan, N. Abdullah, Khor Poy Hua, Azlan Abdul Aziz, Lim Khong Chiu
Even though extensive Internet research has been conducted around the world, there is still a lack of knowledge about motivational factors and their moderating effects on the inclination to utilize sports event tourism websites. Two theories are being utilized in this study – (i) the Sport Website Acceptance Model (SWAM) and (ii) the Uses and Gratifications Theory (UGT). Customer-perceived values which are derived from the SWAM consist of four components including accessibility, flexibility, interactivity, and reliability, while motivation factors include informativeness gratification and entertainment gratification. This study utilized a self-administered questionnaire. A total of 530 sports tourists (315 males and 215 females) participated in three major sporting events involved in this study. Respondents were selected by using a probability sampling technique. The results of Pearson correlation analyses show that there was a significant relationship between customer-perceived value and the propensity to use the websites. The results indicate only 14.8 per cent of the total variance of the intention to use the websites was explained by customer-perceived value, entertainment gratification, informativeness gratification, the combination of customer-perceived value and entertainment gratification as well as the combination of customer-perceived value and informativeness gratification. The research findings would be practical and useful for sports tourism organizations in developing a distinctive sports tourism website on strategies to market their products and/or services effectively.
尽管在世界范围内进行了广泛的互联网研究,但仍然缺乏关于动机因素及其对利用体育赛事旅游网站倾向的调节作用的知识。本研究使用了两种理论——(i)体育网站接受模型(SWAM)和(ii)使用和满足理论(UGT)。顾客感知价值由可及性、灵活性、互动性和可靠性四个要素组成,而动机因素包括信息性满足和娱乐性满足。本研究采用自填问卷。共有530名体育游客(男315名,女215名)参加了本研究涉及的三项主要体育赛事。受访者是通过使用概率抽样技术选择的。Pearson相关分析结果显示,客户感知价值与网站使用倾向之间存在显著关系。结果表明,只有14.8%的使用网站意图的总方差是由客户感知价值,娱乐满足,信息性满足,客户感知价值和娱乐满足的结合,以及客户感知价值和信息性满足的结合来解释的。研究结果对体育旅游组织开发一个独特的体育旅游网站,有效地推销其产品和/或服务的战略具有实际和有用的意义。
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引用次数: 0
The Significant Factors Affecting Students’ Academic Performance in Online Class: Multiple Linear Regression Approach 影响网络课堂学生学习成绩的显著因素:多元线性回归方法
Pub Date : 2022-08-01 DOI: 10.24191/ji.v17i2.17896
Norwaziah Mahmud, Nur Syuhada Muhammat Pazil, Nur Afifah Nazurah Azman
The COVID-19 pandemic, which began in Wuhan City, China in 2020, has thrown Malaysia's academic sector into disarray. Students' academic performance changes dramatically when they move from face-to-face classes to full implementation of online distance learning (ODL). The purpose of this study is to investigate the factors that affect students' academic performance during the COVID-19 pandemic using Multiple Linear Regression (MLR). The research was carried out at UiTM Perlis Branch, and 54 bachelor's degree students from four faculties were invited to take part. During the analysis, gender, hours students spent in online learning, hours students spent on preparation before class, number of subjects taken, credit hours, hometown areas and internet connection, act as independent variables whereas CGPA as the dependent variable, were examined. This study was carried out using SPSS software and Excel. The result shows that the hometown areas and hours students spent preparing before class contributed significantly to the model while others did not. It is shown that students who live in rural areas did much better in academic performance than students who live in cities, and the more students spend on preparing themselves before class, the lower is their CGPA. Other factors tend to be insignificant and it might be because of the limited time in collecting data, small sample size and unequally-sized groups. For future research, it is recommended to have more time in collecting data and add more sample sizes by extending it to diploma students to gain more accurate results.
自2020年在中国武汉爆发新冠肺炎疫情以来,马来西亚学术界陷入了混乱。当学生从面对面的课程过渡到全面实施在线远程学习(ODL)时,他们的学习成绩发生了巨大的变化。本研究的目的是利用多元线性回归(MLR)研究新冠肺炎大流行期间影响学生学习成绩的因素。这项研究是在墨尔本科技大学珀斯分校进行的,来自四个学院的54名学士学位学生被邀请参加。在分析中,性别、学生在线学习时数、学生课前准备时数、选修科目数量、学分、家乡地区和网络连接作为自变量,而CGPA作为因变量。本研究采用SPSS软件和Excel软件进行。结果表明,学生的家乡地区和课前准备时间对模型有显著贡献,而其他因素对模型没有显著贡献。研究表明,生活在农村地区的学生在学习成绩上比生活在城市的学生要好得多,而且学生在课前准备上花费的越多,他们的CGPA就越低。其他因素往往不显著,这可能是因为收集数据的时间有限,样本量小,群体大小不等。在未来的研究中,建议增加收集数据的时间,增加样本量,将其扩展到毕业班学生,以获得更准确的结果。
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引用次数: 1
Developing Malaysia's Smart Community-Based Tourism Model 发展马来西亚智慧社区旅游模式
Pub Date : 2022-08-01 DOI: 10.24191/ji.v17i2.18172
A. Azmi, J. Ahmad
Smart tourism is a 21st-century technological phenomenon where tourism suppliers and tourists are interconnected. The Malaysia National Tourism Policy’s 2020-2030 concurs that one of the tactical strategies to increase visitor’s economy in the rural areas is through ‘digitalization’. Parallel to this, community-based tourism’s (CBT) homestay programs have long been a government’s endeavor in assisting rural tourism’s economics. In heading towards smart tourism, CBT must be consistent with the progress. However, current investigation on CBT’s readiness to accept smart tourism in Malaysia is still infancy. This is a proposed study with objectives to explore the concept of smart CBT within Malaysian context, to investigate the readiness of CBT in Malaysia to adopt smart tourism, and to identify the strategies for Malaysia National Tourism Policy. The study will employ qualitative approach where semi-structured interview will be conducted with industry experts associated with tourism and homestays from different regions in Malaysia. The expected findings will establish the current setting of smart tourism in the CBT context, which will derive input for Malaysia National Tourism Policy.
智慧旅游是一种21世纪的技术现象,旅游供应商和游客相互联系。马来西亚2020-2030年国家旅游政策赞同“数字化”是提高农村地区游客经济的战术策略之一。与此同时,社区旅游(CBT)民宿项目一直是政府协助乡村旅游经济发展的一项努力。在迈向智慧旅游的过程中,CBT必须与进步保持一致。然而,目前关于马来西亚CBT是否愿意接受智能旅游的调查仍处于起步阶段。这是一项拟议的研究,目的是探索马来西亚背景下智能CBT的概念,调查马来西亚CBT采用智能旅游的准备情况,并确定马来西亚国家旅游政策的战略。该研究将采用定性方法,与来自马来西亚不同地区的旅游业和寄宿家庭相关的行业专家进行半结构化访谈。预期的调查结果将在CBT背景下建立智能旅游的当前设置,这将为马来西亚国家旅游政策提供输入。
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引用次数: 1
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