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Technical note: A graphical approach to the analysis of travel times in an automated storage and retrieval system 技术说明:一种分析自动存储和检索系统中行程时间的图形方法
Pub Date : 2022-02-09 DOI: 10.1002/nav.22051
Jingming Liu, H. Liao, John A. White
Operating time is closely related to the performance of an order‐picking system. Knowing the probability distribution of operating time will greatly facilitate system performance analysis and optimization. When using an automated storage and retrieval system (AS/RS), travels of the storage and retrieval machine can be modeled using the Chebyshev metric. However, because of the dependence among the travel legs, analyzing the variance of travel time can be quite challenging. In this paper, a graphical approach based on contour lines is proposed for deriving the probability density function (PDF) of travel time in an AS/RS. With the PDF, the expected value and variance of travel time can be obtained. To demonstrate the use of the proposed approach in evaluating the performance of an AS/RS under stochastic conditions, we derive the PDF of travel time and apply it in a queueing analysis. Based on the queueing performance measures and an overall arrival rate, the minimum number of operation requests waiting or being served occurs when the arrival rates of storage and retrieval requests are approximately equal. Also, when arrival rates of storage and retrieval requests are equal, the number of operation requests waiting or being served is minimized when the rack is square‐in‐time.
操作时间与拣货系统的性能密切相关。了解运行时间的概率分布对系统性能分析和优化有很大的帮助。当使用自动存储和检索系统(AS/RS)时,存储和检索机器的行程可以使用切比雪夫度量来建模。然而,由于行程之间的相关性,分析行程时间的方差是相当具有挑战性的。本文提出了一种基于等高线的图形化方法,用于求解AS/RS运行时间的概率密度函数(PDF)。利用PDF,可以得到旅行时间的期望值和方差。为了演示所提出的方法在随机条件下评估AS/RS性能的使用,我们推导了旅行时间的PDF并将其应用于排队分析。根据队列性能度量和总体到达率,当存储请求和检索请求的到达率大致相等时,等待或服务的操作请求的最小数量出现。此外,当存储和检索请求的到达率相等时,等待或正在服务的操作请求的数量在机架时间上是最小的。
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引用次数: 0
The effect of customer awareness on priority queues 客户意识对优先队列的影响
Pub Date : 2022-02-04 DOI: 10.1002/nav.22049
Zhongbin Wang, Lei Fang
Pay‐for‐priority system is believed to be an efficient service mechanism in congested systems since it introduces service differentiation that prioritizes those who are more delay‐sensitive. However, in practice, not all customers are aware of the provision of such auxiliary service (i.e., priority access). Does the lack of awareness or ignorance of priority service make the social welfare or customer surplus worsen off? To answer this question, we establish a queueing‐game‐theoretic model by capturing the strategic interactions between service provider and customers to examine the effect of customer awareness on the priority queues. Our main results are as follows. First, we confirm that increasing the level of customer awareness indeed improves the revenue of service provider, and it triggers a higher priority premium price. Second, perhaps surprisingly, we find that under the profit‐maximizing priority price, the social welfare as well as the customer surplus are both nonmonotone in the level of customer awareness, that is, full or no customer awareness can be suboptimal for the social welfare and customer surplus. Third, despite the common belief that priority is socially efficient in congested systems, we demonstrate that the optimal information levels for social welfare and customer surplus are decreasing in the congestion level, and the full customer awareness is optimal only when the system load is relatively low. Finally, to reach the maximal social welfare or customer surplus, some regulation policies are proposed, whereby the social planner can provide advertising subsidy to (levy tax on) the service provider (advertising agency) when the system load is low (high).
付费优先系统被认为是拥挤系统中一种有效的服务机制,因为它引入了服务差异化,优先考虑那些对延迟更敏感的人。然而,在实践中,并非所有客户都知道提供了这种辅助服务(即优先访问)。优先服务意识的缺失或忽视是否会导致社会福利或顾客剩余的恶化?为了回答这个问题,我们建立了一个排队博弈理论模型,通过捕捉服务提供商和客户之间的战略互动来检验客户意识对优先队列的影响。我们的主要结果如下。首先,我们确认客户意识水平的提高确实提高了服务提供商的收入,并引发了更高的优先溢价。其次,也许令人惊讶的是,我们发现在利润最大化优先价格下,社会福利和客户剩余在客户意识水平上都是非单调的,即完全或没有客户意识对于社会福利和客户剩余来说都可能是次优的。第三,尽管人们普遍认为优先级在拥塞系统中具有社会效率,但我们证明了社会福利和客户剩余的最优信息水平在拥塞水平下是递减的,并且只有当系统负载相对较低时,客户充分意识才是最优的。最后,为了达到最大的社会福利或客户剩余,提出了一些监管政策,即当系统负荷低(高)时,社会规划者可以向服务提供者(广告公司)提供广告补贴(征税)。
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引用次数: 3
Capacity allocation in a service system with preferred service completion times 具有优先服务完成时间的业务系统中的容量分配
Pub Date : 2022-01-11 DOI: 10.1002/nav.22046
Bahar Çavdar, T. Işik
Retailers use different mechanisms to enable sales and delivery. A relatively new offering by companies is curbside pickup where customers purchase goods online, schedule a pickup time, and come to a pickup facility to collect their orders. To model this service structure, we consider a service system where each arriving job has a preferred service completion time. Unlike most service systems that operate on a first‐come‐first‐serve basis, the service provider makes a strategic decision for when to serve each job considering their requested times and the associated costs. For most of our results, we assume that all jobs must be served before or on their requested time period, and the jobs are handled in overtime when capacity is insufficient. Costs are incurred both for overtime and early service. We model this problem as a Markov decision process. For small systems, we show that optimal capacity allocation policies are of threshold type and provide additional structural results for special cases. Building on these results, we devise two capacity allocation heuristics that use a threshold structure for general systems. The computational results show that our heuristics find near‐optimal solutions, and dependably outperform the benchmark heuristics even in larger systems. We conclude that there is a considerable benefit in using our heuristics as opposed to a very greedy or a very prudent benchmark heuristic, especially when the early service costs are not prohibitively high and the service capacity is scarce or there are high volumes of customer arrivals. Our results also demonstrate that as the length of the customer order horizon increases, performance of all heuristics deteriorate but the benefits of using our threshold heuristic remain considerable. Finally, we provide guidelines to select an appropriate solution method considering the trade‐off between solution quality and computation time.
零售商使用不同的机制来实现销售和交付。公司提供的一种相对较新的服务是路边取货,顾客在网上购买商品,安排取货时间,然后到取货设施取货。为了对这种服务结构建模,我们考虑一个服务系统,其中每个到达的作业都有一个首选的服务完成时间。与大多数采用先到先服务的服务系统不同,服务提供商会根据每个作业的请求时间和相关成本,做出战略决策,决定何时为每个作业提供服务。对于我们的大多数结果,我们假设所有作业必须在其请求时间段之前或期间提供服务,并且在容量不足时加班处理作业。加班费和早工费都有。我们将这个问题建模为马尔可夫决策过程。对于小型系统,我们证明了最优容量分配策略是阈值型的,并为特殊情况提供了额外的结构结果。在这些结果的基础上,我们设计了两种对一般系统使用阈值结构的容量分配启发式方法。计算结果表明,我们的启发式方法可以找到接近最优的解决方案,并且即使在更大的系统中也可靠地优于基准启发式方法。我们得出的结论是,与非常贪婪或非常谨慎的基准启发式方法相比,使用我们的启发式方法有相当大的好处,特别是在早期服务成本不高,服务能力稀缺或客户到达量很大的情况下。我们的结果还表明,随着客户订单范围的长度增加,所有启发式算法的性能都会恶化,但使用阈值启发式算法的好处仍然相当可观。最后,我们提供了考虑到解决方案质量和计算时间之间的权衡,选择合适的解决方案的指导方针。
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引用次数: 1
Cooperative advertising in social networks with positive externalities 具有正外部性的社交网络合作广告
Pub Date : 2021-12-31 DOI: 10.1002/nav.22043
Dong Liang, Jinxing Xie, Wanshan Zhu, Xiaobo Zhao
We study the decisions of a supplier and retailer in a cooperative advertising program to sell divisible products to consumers in a social network with positive externalities. The supplier decides its participation rate, the retailer with a limited budget decides discriminative advertising expenditure for consumers, and consumers decide their purchase levels. In this study, we solve the subgame perfect equilibrium of the game between the supplier, retailer, and consumers. The equilibrium leads to a new demand function of advertising expenditure, which is different from those demand functions typically assumed in existing studies. In the equilibrium, the higher a consumer's network influence quantified by Bonacich centrality, the higher is the retailer's advertising expenditure on the consumer. We characterize the supplier's participation rate by two network‐dependent thresholds. If the retailer's budget level is lower than one threshold or higher than the other, the participation rate will not depend on the network structure. Although both parties' profits and the retailer's advertising expenditure increase with the network density, the supplier's participation rate decreases with it. Finally, the retailer's profits can be improved significantly by exploiting the network information and advertising cooperatively.
在具有正外部性的社会网络中,我们研究了供应商和零售商在合作广告计划中向消费者销售可分产品的决策。供应商决定自己的参与率,预算有限的零售商为消费者决定歧视性的广告支出,消费者决定自己的购买水平。在本研究中,我们求解了供应商、零售商和消费者之间博弈的子博弈完全均衡。这种均衡导致了一个新的广告支出需求函数,它不同于现有研究中通常假设的需求函数。在均衡中,通过Bonacich中心性量化的消费者网络影响力越高,零售商对消费者的广告支出就越高。我们用两个网络依赖的阈值来描述供应商的参与率。如果零售商的预算水平低于一个阈值或高于另一个阈值,参与率将不依赖于网络结构。虽然双方的利润和零售商的广告支出随着网络密度的增加而增加,但供应商的参与率却随着网络密度的增加而下降。最后,通过网络信息和广告的协同利用,可以显著提高零售商的利润。
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引用次数: 1
Continuity of discounted values and the structure of optimal policies for periodic‐review inventory systems with setup costs 具有建立成本的定期审查库存系统贴现价值的连续性和最优政策结构
Pub Date : 2021-12-30 DOI: 10.1002/nav.22108
E. Feinberg, David Kraemer
This paper proves continuity of value functions in discounted periodic‐review single‐commodity total‐cost inventory control problems with continuous inventory levels, fixed ordering costs, possibly bounded inventory storage capacity, and possibly bounded order sizes for finite and infinite horizons. In each of these constrained models, the finite and infinite‐horizon value functions are continuous, there exist deterministic Markov optimal finite‐horizon policies, and there exist stationary deterministic Markov optimal infinite‐horizon policies. For models with bounded inventory storage and unbounded order sizes, this paper also characterizes the conditions under which st,St$$ left({s}_t,{S}_tright) $$ policies are optimal in the finite horizon and an (s,S)$$ left(s,Sright) $$ policy is optimal in the infinite horizon.
本文证明了在有限和无限视域下,具有连续库存水平、固定订货成本、可能有界库存存储量和可能有界订单量的折扣周期复核单商品总成本库存控制问题中价值函数的连续性。在每个约束模型中,有限和无限视界值函数都是连续的,存在确定性马尔可夫最优有限视界策略,存在平稳确定性马尔可夫最优无限视界策略。对于有界库存和无界订单模型,本文还刻画了st, st $$ left({s}_t,{S}_tright) $$策略在有限视界最优和(s, s) $$ left(s,Sright) $$策略在无限视界最优的条件。
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引用次数: 2
Committed versus contingent pricing under cost uncertainty 成本不确定性下的承诺定价与或有定价
Pub Date : 2021-12-28 DOI: 10.1002/nav.22045
Jing Peng
In practice, managers often face a trade‐off of choosing between committed and contingent pricing under cost uncertainty because contingent pricing may increase the firm's profit but may decrease consumer surplus and market share. This article compares the two pricing strategies under cost uncertainty in terms of the firm's profit, consumer surplus, and market share. We find conditions under which committed pricing would lead to higher consumer surplus and market share than contingent pricing and conditions under vice versa. The results highlight the properties of consumers' valuation distribution in the trade‐offs of choosing between committed and contingent pricing, specifically the properties of the so‐called Mills' ratio which is defined as the reciprocal of hazard rate. According to the curvature of Mills' ratio, we define three types of distributions. We then categorize some commonly used continuous distributions into the three types which lead to different preferences in the trade‐offs. Finally, we fit two sets of household income data from China and the United States into income distributions as the proxies of consumers' valuation distributions in an economy to illustrate those trade‐offs embedded in the two pricing strategies.
在实践中,在成本不确定的情况下,管理者经常面临在承诺定价和或有定价之间做出选择的权衡,因为或有定价可能会增加公司的利润,但可能会减少消费者剩余和市场份额。本文从企业利润、消费者剩余和市场份额三个方面比较了成本不确定性下的两种定价策略。我们发现承诺定价比或有定价会导致更高的消费者剩余和市场份额的条件,反之亦然。结果突出了消费者在承诺定价和或有定价之间选择权衡时的估值分布的特性,特别是所谓的米尔斯比率的特性,它被定义为风险率的倒数。根据米尔斯比的曲率,我们定义了三种类型的分布。然后,我们将一些常用的连续分布分为三种类型,这三种类型在权衡中会导致不同的偏好。最后,我们将来自中国和美国的两组家庭收入数据拟合到收入分配中,作为一个经济体中消费者估值分布的代理,以说明两种定价策略中嵌入的权衡。
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引用次数: 0
An exact solution method for home health care scheduling with synchronized services 具有同步服务的家庭保健调度的精确求解方法
Pub Date : 2021-12-28 DOI: 10.1002/nav.22044
Huaxin Qiu, Dujuan Wang, Yunqiang Yin, T. Cheng, Yanzhang Wang
We study the home health care scheduling problem that considers the synchronized services of multiskilled caregivers necessitated by the simultaneous service requirements of patients. A characteristic feature of the problem is that there is a threshold on the maximum difference between the start times of the pairwise synchronized services at a patient, which enables flexible imposition of various synchronization constraints. We first derive some structural properties of the problem, based on which we provide a set‐partitioning formulation of the problem and devise a branch‐and‐price‐and‐cut solution algorithm. We develop a column generation scheme to obtain lower bounds for the problem, in which we design a labeling algorithm together with some enhancement strategies to address the pricing subproblems, and use the 2‐path inequalities and limited‐node‐memory subset row inequalities to strengthen the lower bounds. To test the algorithm, we apply it to solve the instances generated according to the well‐known Solomon's benchmark data set and real‐world instances. The results demonstrate that the algorithm can find the optimal solutions in most situations within reasonable computational times, confirming its efficacy. Finally, we perform sensitivity analysis of the optimal solution to some key model parameters and discuss the management implications of the results.
我们研究了考虑患者同时服务需求所需要的多技能护理人员同步服务的家庭保健调度问题。该问题的一个特征是,对患者的成对同步服务的开始时间之间的最大差异存在一个阈值,这允许灵活地实施各种同步约束。我们首先推导了问题的一些结构性质,在此基础上,我们提供了问题的集划分公式,并设计了分支-价格-切割解决算法。我们开发了一种列生成方案来获得问题的下界,其中我们设计了一个标记算法和一些增强策略来解决定价子问题,并使用2路径不等式和有限节点内存子集行不等式来加强下界。为了测试该算法,我们将其应用于解决根据著名的所罗门基准数据集和现实世界实例生成的实例。结果表明,该算法在大多数情况下都能在合理的计算时间内找到最优解,验证了算法的有效性。最后,我们对一些关键模型参数的最优解进行了敏感性分析,并讨论了结果的管理意义。
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引用次数: 7
The price of anarchy in loss systems 损失系统无政府状态的代价
Pub Date : 2021-12-25 DOI: 10.1002/nav.22041
Shoshana Anily, M. Haviv
Assume a multi‐server memoryless loss system. Each server is associated with a service rate and a value of service. Customers from a common Poisson arrival process are routed to the servers in an unobservable way, where the goal is to maximize the long‐run expected reward per customer (which is the service value times the probability that the customer is not blocked). We first solve this problem under two criteria: social optimization and Nash equilibrium. Our main result is that the price of anarchy, defined as the ratio between the expected gain under the two criteria, is bounded by 2 . We also show, via examples, that this bound is tight for any number of servers.
假设一个多服务器无内存丢失系统。每个服务器都与服务速率和服务值相关联。来自普通泊松到达流程的客户以一种不可观察的方式路由到服务器,其目标是最大化每位客户的长期预期回报(即服务价值乘以客户未被阻止的概率)。我们首先在两个准则下解决这个问题:社会最优和纳什均衡。我们的主要结论是,无政府状态的代价(定义为两个标准下预期收益之间的比率)以2为界。我们还通过示例说明,对于任意数量的服务器,这个边界都是紧的。
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引用次数: 1
Ensemble machine learning for personalized antihypertensive treatment 用于个性化抗高血压治疗的集成机器学习
Pub Date : 2021-12-10 DOI: 10.1002/nav.22040
D. Bertsimas, A. Borenstein, Antonin Dauvin, Agni Orfanoudaki
Due to its prevalence and association with cardiovascular diseases and premature death, hypertension is a major public health challenge. Proper prevention and management measures are needed to effectively reduce the pervasiveness of the condition. Current clinical guidelines for hypertension provide physicians with general suggestions for first‐line pharmacologic treatment, but do not consider patient‐specific characteristics. In this study, longitudinal electronic health record data are utilized to develop personalized predictions and prescription recommendations for hypertensive patients. We demonstrate that both binary classification and regression algorithms can be used to accurately predict a patient's future hypertensive status. We then present a prescriptive framework to determine the optimal antihypertensive treatment for a patient using their individual characteristics and clinical condition. Given the observational nature of the data, we address potential confounding through generalized propensity score evaluation and optimal matching. For patients for whom the algorithm recommendation differs from the standard of care, we demonstrate an approximate 15.87% decrease in next blood pressure score based on the predicted outcome under the recommended treatment. An interactive dashboard has been developed to be used by physicians as a clinical support tool.
由于高血压的流行及其与心血管疾病和过早死亡的关联,它是一项重大的公共卫生挑战。需要采取适当的预防和管理措施,有效降低病情的普遍性。目前的高血压临床指南为医生提供了一线药物治疗的一般建议,但没有考虑患者的具体特征。在本研究中,利用纵向电子健康记录数据为高血压患者制定个性化预测和处方建议。我们证明二元分类和回归算法都可以用来准确预测患者未来的高血压状态。然后,我们提出了一个处方框架,以确定最佳的抗高血压治疗的病人利用他们的个人特点和临床条件。鉴于数据的观察性质,我们通过广义倾向评分评估和最佳匹配来解决潜在的混淆。对于算法推荐与标准护理不同的患者,我们证明基于推荐治疗下的预测结果,下一次血压评分降低了大约15.87%。交互式仪表板已被开发出来,供医生作为临床支持工具使用。
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引用次数: 1
A branch‐and‐cut algorithm for hub network design problems with profits 具有利润的集线器网络设计问题的分支切断算法
Pub Date : 2021-11-30 DOI: 10.1002/nav.22035
Yuan Gao, Jun Xia, Hua Ke
Hub network design problems with profits (HNDPPs) extend the classical hub location problems (HLPs), with the profit maximization objective. HNDPPs aim to design a service network with hub nodes and hub links, select the commodities to be served, and determine the transportation routes for the selected commodities. In this article, we allow the transportation route of each commodity to contain more than one hub link, which generalizes existing HNDPPs and is known to be more profitable. A new path‐based formulation is proposed, which is then reformulated in a Benders decomposition fashion, and an exact branch‐and‐cut algorithm is developed to solve the Benders master problem. At the nodes of the enumeration tree, Benders decomposition algorithm is used to solve a linear relaxation of the Benders master problem. When implementing the Benders decomposition algorithm, the special structure of the subproblem is explored, based on which an efficient method is proposed to generate Benders cuts. In addition, refinements and a heuristic strategy are used to speed up the branch‐and‐cut algorithm. Extensive numerical experiments on benchmark instances have been carried out to verify the effectiveness and efficiency of the proposed solution method.
带利润的枢纽网络设计问题(HNDPPs)是经典枢纽选址问题的扩展,以利润最大化为目标。hndpp旨在设计具有枢纽节点和枢纽链路的服务网络,选择要服务的商品,并确定所选商品的运输路线。在本文中,我们允许每种商品的运输路线包含多个枢纽链接,这是对现有hndpp的概括,并且已知更有利可图。提出了一个新的基于路径的公式,然后以Benders分解的方式重新表述,并开发了一个精确的分支和切割算法来解决Benders主问题。在枚举树节点处,采用Benders分解算法求解一个线性松弛的Benders主问题。在实现Benders分解算法时,探讨了子问题的特殊结构,并在此基础上提出了生成Benders切割的有效方法。此外,采用了改进和启发式策略来加快分支切断算法的速度。在基准实例上进行了大量的数值实验,验证了所提出的求解方法的有效性和高效性。
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引用次数: 0
期刊
Naval Research Logistics (NRL)
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